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Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference 2 December 2011 Derek Smith

Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

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Page 1: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

Foulger Underwood Associates Limited

Succession/merger/saleWhat will the exit model look like in 2021?

Presentation to the

MGI UK and Ireland Annual Conference

2 December 2011

Derek Smith

Page 2: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

Agenda

• Introduction

• Context

• My objectives

• The UK market and professional service firms

– The past

– The present

– The future

• Succession/merger/sale

– The past

– The present

– The future

• The future – what will the successful firm look like?

Foulger Underwood Associates Limited

Page 3: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

Context

• Change is the only constant

• The trouble with the future is that it is not what it used to be.

Paul Valery

• The trouble with the future is that is usually arrives before we're ready for it.

Foulger Underwood Associates Limited

Page 4: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

Context

• Change is the only constant

• The trouble with the future is that it is not what it used to be.

Paul Valery

• The trouble with the future is that is usually arrives before we're ready for it.

Foulger Underwood Associates Limited

Page 5: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

Foulger Underwood Associates Limited

ObjectivesTo encourage thought and discussion among members by:

• Giving some background on the market and to share some experiences as to where it is

• Looking at where the market seems to be going

• Perhaps questioning your current thinking and position

• Giving you some issues to think about by being challenging (and perhaps provocative!)

Page 6: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

2001

April 2001

Tenon announced acquisition of 5 firms for £60 million

2 December 2001

Enron filed for bankruptcy

Foulger Underwood Associates Limited

Page 7: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The UK market

Some key changes (over the last 20 years!)

Size of service providers

Nature of service providers

Expectations of clients

Nature of services provided

Legislation

Regulation

Litigation

Foulger Underwood Associates Limited

Page 8: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The UK market

Some key changes (over the last 20 years!)

Size of service providers

Until 1989 – the big 8Arthur Andersen

Arthur Young & Co

Coopers & Lybrand

Ernst & Whinney

Deloitte Haskins & Sells

Peat Marwick

Price Waterhouse

Touche Ross

Foulger Underwood Associates Limited

Page 9: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The UK market

Some key changes (over the last 20 years!)

Size of service providers

Since 2002 – the big 4

Ernst & Young

Peat Marwick

Pricewaterhouse Coopers

Deloitte & Touche

Foulger Underwood Associates Limited

Page 10: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The UK market

Some key changes (over the last 20 years!)

Size of service providers

Since 2002 – the big 4

Foulger Underwood Associates Limited

Year Top 60 firms Big 4 firms Firms 5 - 60 Big 4 share

£ billion £ billion £ billion % ge

2003 6.201 4.449 1.752 72

2010 9.922 7.226 2.696 73

Number 4 (E & Y) is £1.383 billion; number 5 is £0.378 billion. Top 100 listed audits are big 4 clients

Page 11: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The UK market

Some key changes (over the last 20 years!)

Size of service providers

Foulger Underwood Associates Limited

Partners 1995 2005 2010

51 plus 14 19 15

21 - 50 36 32 42

11 - 20 126 96 94

2 - 10 3,389 3,197 5,839

1 14,707 12,432 6,826

Page 12: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The UK market

Some key changes (over the last 20 years!)

Size of service providers – WHY??

SURVIVAL IS NOT COMPULSORY

IT IS A TOUGH COMPETITIVE ENVIRONMENT

AUDIT DIMINISHES and COMPLIANCE COSTS LESS

CLIENTS EXPECT MORE

STAFF HARDER TO HIRE AND KEEP

Foulger Underwood Associates Limited

Partners 1995 2005 2010

1 14,707 12,432 6,826

Page 13: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The UK market

Some key changes (over the last 20 years!)

Nature of service providers

Partnerships

National and international networks or entities

LLPs

Corporates

Consolidators

GRADUATE ENTRY LEVEL

Foulger Underwood Associates Limited

Page 14: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The consolidators

• What?

Acquirers of practices

External shareholders/ownership

Normally publicly listed

Foulger Underwood Associates Limited

Page 15: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The consolidators

• Who?

H & R Block

Amex

Tenon

Numerica

Vantis

Foulger Underwood Associates Limited

Page 16: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The consolidators

• Why?

Low value compliance and scale

Distribution channel

Big is better

Greater scope for investment

Foulger Underwood Associates Limited

Page 17: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The consolidators

• Do they work?

H & R Block - yes

Amex - no

Tenon - maybe

Numerica - no

Vantis - no

Foulger Underwood Associates Limited

Page 18: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The consolidators

• Do they work? WHY NOT?

Pay too much

Buy the fiercely independent

Buy out the oldest and the best and employ the less able or the young able who gain little

Benefit to client?

Foulger Underwood Associates Limited

Page 19: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The UK market

Some key changes (over the last 20 years!)

Expectations of clients• More for less

• Certainty on price and on outcome

• Broader range of knowledge

• Exceptional service delivery

BUT THEY SHOW LESS LOYALTY?

Foulger Underwood Associates Limited

Page 20: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The UK market

Some key changes (over the last 20 years!)

Nature of services provided• AUDIT requirement has changed – increased exemption, increased

pressure on fees, audit and consultancy segregation

• COMPLIANCE SERVICES – fee pressure, low cost unqualified providers, outsourcing

• NEW SERVICES - multi-service norm, taxation, corporate finance, insolvency, consultancy, financial services, management information and accounts, HR services, IT services, actuarial services, specialist industry boutiques

Foulger Underwood Associates Limited

Page 21: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The UK market

Some key changes (over the last 20 years!)

Legislation

Regulation

Litigation

EVER INCREASING, INCREASINGLY INTERNATIONAL!

INCREASINGLY “RULE” BASED

STRONG AMERICAN and EUROPEAN INFLUENCES

Foulger Underwood Associates Limited

Page 22: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The UK market

Some key changes (over the last 20 years!)

Size of service providers

Nature of service providers

Expectations of clients

Nature of services provided

Legislation

Regulation

Litigation

Foulger Underwood Associates Limited

Page 23: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

How the market has valued

• Sustainable earnings – consistency with investment

• Lack of baggage and clarity of vision

• The underlying value or worth

Page 24: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

How the market now values

• Sustainable earnings – consistent with investment

• Lack of baggage and clarity of vision

• The underlying value or worth

Page 25: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

Methodologies

• Capitalisation of income

• Capitalisation of earnings

• Cross-check approach

Page 26: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

Plus ça change, plus c'est la même chose

• Capitalisation of income

• Capitalisation of earnings

• Cross-check approach

Page 27: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

UK market – trends

International expansion Overseas competitors crossing geographic boundaries Choosing the right expansion model: organic growth,

merger /acquisition, ‘best friends’ Managing risk across geographic boundaries

Foulger Underwood Associates Limited

Page 28: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

UK market – trends

International expansion Overseas competitors crossing geographic boundaries Choosing the right expansion model: organic growth,

merger /acquisition, ‘best friends’ Managing risk across geographic boundaries

Increasing scale Scale brings bureaucracy, an anathema to all professionals Being ‘corporate’ at the top while remaining practice-based

below Outsourcing of standardised work / back office functions

Foulger Underwood Associates Limited

Page 29: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

UK market – trends

PeopleYounger staff are more demanding, with different values and

aspirationsEnsuring people appointed to formal leadership positions are

effective from the start and continue to be soCreating incentive models that reward collaborative and longer-

term performanceAppraising and developing partners

Foulger Underwood Associates Limited

Page 30: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

UK market – trends

Winning business Many firms look and act the same Clients increasingly better informed and more demanding Creating a culture where cross-selling is the norm

Leadership Greater emphasis on training, development, coaching and

mentoring What the partners do sets the tone for what gets done and how

it gets done

Foulger Underwood Associates Limited

Page 31: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

UK market – trends

Technology Greater emphasis in all activities Timeframes and communications are changing faster than

anything else POTS and PANS

Foulger Underwood Associates Limited

Page 32: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

POTS and PANS

• N

Native, immigrant or non-dom?

Page 33: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

UK market – trends

Diversity and equality The inevitable changes The need for integration and community Some deep-seated prejudices

The non-white British population has grown from 6.6m in 2001 to 9.1m in 2009 - or nearly one in six

Foulger Underwood Associates Limited

Page 34: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

Leadership

Page 35: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The 2011 exit model?

Foulger Underwood Associates Limited

Page 36: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

The 2011 exit model

FIRMS WITH:

• Clarity of purpose

• Clear vision and direction

• Embedded values or principles

• Great leadership

• Good communication

• Recognition of team dynamics

• Sustainability

Foulger Underwood Associates Limited

Page 37: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

How the market will value

• Sustainable earnings – consistent with investment

• Lack of baggage and clarity of vision

• The underlying value or worth

Page 38: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

• Sustainable earnings – consistent with investment

• Lack of baggage and clarity of vision

• The underlying value or worth

How the market will value

Page 39: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

• Sustainable earnings – consistent with investment

• Lack of baggage and clarity of vision

• The underlying value or worth

How the market will value

Page 40: Foulger Underwood Associates Limited Succession/merger/sale What will the exit model look like in 2021? Presentation to the MGI UK and Ireland Annual Conference

Foulger Underwood Associates Limited