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Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 1 of 28
SITE EMERGENCY MANAGEMENT PLAN
For
SYDNEY CAMPUS 815 - 825 GEORGE STREET
SYDNEY, NSW 2000
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 2 of 28
Table of Contents ................................................................................................................ 2 Preface................................................................................................................................ 3 Contact Information and Occupancy Details ....................................................................... 4 Duties of Emergency Response Team ............................................................................... 5 Emergency Codes .............................................................................................................. 8
Evacuation Procedure ......................................................................................................... 9 Emergency Evacuation ......................................................................................................10
In the Event of Fire .............................................................................................................11 Types of Portable Fire Extinguishers on Sydney Campus .................................................12 In the event of a Bomb Threat ............................................................................................14 In the Event of a Bomb Phone Threat ................................................................................14 Phone Threat Checklist ......................................................................................................15
In the Event of a Hold Up / Security Threat ........................................................................16 Active Armed Offender / Active Shooter ............................................................................17 In the Event of a Building Structural Failure .......................................................................19 In the Event of a Major Chemical Incident..........................................................................20
In the Event of a Medical Emergency ................................................................................21 Summary Emergency Plan and Emergency Responsibilities for Hirer / Lecturer ...............22
Emergency Building Evacuation Diagrams ........................................................................23
Summary Contacts Sheet ..................................................................................................27
Summary Contacts (ERT) Sheet ........................................................................................27
Table of Contents
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 3 of 28
A site emergency can develop from a number of causes including fire, bomb threat, security threat, earthquake, cyclones, floods and severe storms, medical emergency, structural fault, leakage of gas or chemical and others. To respond to emergency situations, the College has established an Emergency Response Team (ERT). The ERT is a structured group of people nominated within a campus who take command, on the declaration of an emergency on site, facilitate safe and orderly implementation of emergency procedures within the site, including evacuation of occupants, pending the arrival of the fire brigade or other emergency services. The Site Emergency Plan has been produced as a guide for use on the Sydney Campus and establishes the administrative structure and procedures for the handling of emergencies. The procedures can only be a guide as any emergency will have peculiarities that require some changes to suit the circumstances of that emergency. However the basic instructions for advising of an emergency and the conduct of authorised officers during an emergency will not vary. Authority and Indemnity During emergency situations or exercises, ERT personnel shall have absolute authority to issue instructions to evacuate all persons from buildings and / or areas. Such instructions are to be adhered to at all times by all workers, students and visitors of the College. ERT personnel shall be indemnified against civil liability resulting from practice or emergency evacuation of a building where they have acted in good faith and in the course of their training and duties.
Preface
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 4 of 28
Emergency Contact Details
Evacuation Assembly Area: Corner Bijou Lane and Quay Street, or
Outside Marcus Clark Building, George Street
Master Fire Panel Fire Indicator Panel, ground floor lobby
Police Station: City Central Police Station
192 Day Street, Sydney 2000
Phone: (02) 9265 6499
Emergency: Police, Fire, and Ambulance:
- Fixed land line dial 000
- Digital mobile phone dial 112
Security: Building Security
Contact Person - Kumaran
Campus Patrol
Constant Securty - 1300 725 241
Poison Info: 131 126
Hospital: Sydney Hospital
8 Macquarie Street
Sydney NSW 2000
(02) 9382 7408
Campus Contact Info: Campus Manager
Shane White (02) 8204 7732 or 0427 435 458
Campus 2IC
Ewan Birnie (02) 8204 7807 or 0488 046 656
Contact Information and Occupancy Details
Building Information
Address: 815 - 825 George Street, Sydney NSW 2000
Building Management: Dan Properties Pty Ltd
Grant Smith - 0403224 881 - [email protected]
PO Box 573, St Leonards, NSW 1590
Contact: Contact via Sydney Campus Manager
Shane White - Campus Manager - Endeavour Learining Group
(02) 8204 7732 or 0427 435 458
College Occupancy
Level Occupancy
2 Endeavour College of Natural Health Main Office, Library, Classrooms
3 Wellnation Clinics, Dispensary, Classrooms, FIAFitnation
7 Endeavour Offices, Library, Classrooms
8 Classrooms, Offices
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 5 of 28
Objectives of the ERT The primary objective of the ERT is to ensure the safety of everyone in their area of responsibility (including themselves) while ensuring their smooth and safe evacuation from the building. The ERT may also be called on to protect property at risk by an incident where it doesn’t pose a threat to their health and safety or that of others. In addition the ERT may assist Emergency Services where required and direct people back into the building when it’s safe to do so. The ERT directions overrides the campus management structure in emergency situations. The ERT Members Duties of the ERT Chief Building Warden is required to go directly to the Master Fire Panel to:
identify where the alarm is going off;
communicate with Area Wardens;
take control of the situation;
make contact with Emergency Services; and
where required, initiate early evacuation The Chief Building Warden is not responsible for manually overriding the emergency tone to extend the alert tone while investigations occur into the reasons for the initial alert tone. The Chief Building Warden is to let the fire panel automatically change to the evacuation tone after the pre-set timeframe, however the Chief Building Warden will communicate with all Wardens at all times during an emergency. Generally evacuations occur in the following order: 1. The affected floor 2. Two floors above and one floor below the affected floor 3. All levels above the affected floor 4. All levels below the affected floor The Chief Building Warden is to wait at the Master Fire Panel and await feedback from the Deputy Building Warden and all Area Wardens to report full accountability of each person in their area of responsibility. If the incident is a false alarm, the Chief Building Warden is to advise the Deputy Building Warden and Area Wardens to return to their respective areas. The Deputy Chief Warden is required to go directly to the Master Fire Panel and wait until the Chief Building Warden arrives. Once they have arrived, the Deputy Chief Warden is to either assist the Chief Building Warden with communication or attending floors where assistance is required or in the event of an evacuation, remain with the Chief Building Warden to help collect information from each Area Warden as to the status of their level / area and evacuation feedback as they make their way to the evacuation area. In the event that the Chief Building Warden is off site or unavailable during the evacuation, the Deputy Chief Warden is to assume the role of Chief Building Warden.
Duties of Emergency Response Team
Chief & Deputy Chief Warden – White
Floor or Area Warden – Yellow
Exit Warden - Red
First Aider - Green
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 6 of 28
Area Wardens are responsible for designated areas of the workplace. An Area Warden, on becoming aware of the emergency, should enact the emergency procedures for their floor / area, which should include the following actions:
When the prepare to evacuate tone sound they are to move to the location of the Warden Interncommunication Point (WIP) phone
Ascertaining the nature and extent of the emergency. If the nature of the emergency is not obvious, the Warden should conduct a sweep of the area to identify the cause of the alarm;
Assisting people in immediate danger; Raising the alarm (contact 000 and the Chief Building Warden); In event of fire, attempting to extinguish/control fire if safe to do so; Enacting the evacuation procedure for the workplace if directed to do so by the Chief Building Warden
(via verbal communication or hearing the evacuation tone), ensuring the lifts are not used; Situating a Warden or a staff member at the exit/entry points to ensure that nobody can enter the
floor/building during an evacuation until permission has been given by the Chief Building Warden or a member of the Emergency Services who has declared it safe to do so;
Performing a methodical search of their area and each room to ensure that all persons have been notified of the emergency and have, or are leaving, the workplace to assemble at the emergency assembly area;
Assisting people with special needs; Once you reach the ground level, direct the Wardens to continue walking with the people you have
evacuated while you communicate with the Chief Building Warden / Deputy Chief Building Warden to advise them that your area of responsibility: o is clear of people or; o has someone with special needs who requires assistance and/or; o has people refusing to evacuate the area and; o any additional information they require
Then make your way to your evacuation area and remain with the people from your area of responsibility.
Area Wardens / Wardens must be familiar with:
The operation of the fire alarm system, the emergency warning system and any other equipment used to assist in the operation of emergency procedures for the building;
The area (floor or zone) they represent, including; o all means of egress and alternative escape routes; o the existence and position of rooms leading off blind passages; doors leading to dead-ends and
any other confined areas in which persons could be located; o potentially hazardous materials or operations undertaken in their zone; o the location and operation of fire doors, smoke doors, fire blankets, portable fire extinguishers and
fire hoses in their area; o the number and location of people with special needs in their area; o the likelihood of visitors or clients in their area.
Area Wardens / Wardens when implementing the emergency procedures should:
Ensure they do not expose themselves or others to unnecessary danger Ensure they are clearly visible to other people which includes wearing the appropriate coloured
cap (see below). Direct people to evacuate the building in a calm, rational and firm voice
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 7 of 28
In an instance where a person refuses to evacuate the building, the Area Warden shall ensure that they have clearly advised the person of the need to evacuate and the reasons for the evacuation. Where the person continues to refuse to evacuate, the Area Warden is to continue the evacuation procedure and once they have everyone in their area safely evacuated, they are to inform the Deputy Chief Warden of the person’s status, in which the Deputy Chief Warden will then advise the Chief Building Warden and/or Emergency Services of the situation. To be able to identify the types of Wardens around the building, each Warden will wear the hat of the following colours:
Chief & Deputy Chief Warden – White
Area Warden - Yellow
Floor Warden - Red
Designated Workplace First Aid Officer - Green
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 8 of 28
To help assist the ERT it is encouraged to the use Emergency Codes below to clearly idententify the current emergency, the table below give you an outline of each code and its corresponding colour. Each code has a diffent level of authority to activate and therefor it is important to understand the events that will unfold for declaring an Emergency Code, once a code has been called it will single the start of the associated emergency procedures required to resolve the emergency.
Code Colour
Code Type Types of Emergency Authority to
Activate Actions
Code Red Fire / Smoke Fire
Smoke
Chemical Spill
Any Staff Member
Refer to Emergency Evacuation procedures
Code Blue Medical Emergency
Cardiac arrest
Collapse
Burns
Severe bleeding
Any Staff Member
Advise your floors First Aider
Code Purple
Bomb Threat
Bomb Threat
Suspicious item / mail
Any Staff Member
Refer to the Bomb Threat procedures in this plan
Code Yellow
Infrastructure Emergency
Electricity Supply Disruption
Structural Damage
Bushfires and Cyclones
Plumbing / Water Supply Disruption
Area Wardens Chief Wardens
Advise a member of the Campus Operations Team and Chief Warden
Code Black Personal Threat
Active Shooter
Armed Offender
Person threatening or attempting to hard self of others
Any Staff Member
Refer to Hold Up / Security Threat and Active Armed Offender / Active Shooter procedures
Code Brown
External Emergency
Aircraft Crash
Explosion
Structural Collapse
Emergency Services Ordered Evacuation
Area Wardens Chief Wardens
Refer to Emergency Evacuation procedures
Code Orange
Evacuation
Building Fire
Bomb Threat
Structural Damage
Chemical Spill
Area Wardens Chief Wardens
Refer to Emergency Evacuation procedures
Code Gray Unarmed Threat
Aggressive Person
Mental Health Incident
Any Staff Member
Refer to Hold Up / Security Threat and Active Armed Offender / Active Shooter procedures
Code Colour
Code Type All Clear Authority to
Activate Actions
Nil All Clear
Resume normal duties
Disregard all past codes
Chief Warden Return to the Campus
Emergency Codes
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 9 of 28
Alarms - DO NOT USE LIFTS Building Evacuation Order – Only the Chief Building Warden can issue the manual building evacuation order. ALERT ALARM (Beep – Beep – Beep) Action: All Wardens to respond check immediate area for signs of danger and stand by WIP phone to communicate with Chief Building Warden at the Master Fire Panel when required. Outside normal working hours evacuate on sounding of the alert tone. EVACUATION ALARM (Whoop – Whoop – Whoop) Action: Wardens to direct all staff, students, visitors etc. to evacuate via the nearest exit and proceed to the designated assembly area. Persons with special needs As per the “Building Fire Safety Regulation 2008”, a person with special needs is a person for whom it is reasonable to make different arrangements from other persons because of:
a characteristic of the person (i.e. the person has a disability or impairment which is either temporary or permanent, the person is a child); or
a matter relating to the person’s presence in the building (i.e. the person is a client or student having a clinic session, the person works in an area of a building in which access or egress is restricted, including, for example, a basement, the person works in a hazardous area of a building (laboratory or storage of hazardous substances).
All Area Wardens need to be aware of anyone with special needs in their area of responsibility. They need to ensure there are two (2) people designated to assist, whether this is pre planned or the Area Warden directs others during the event. Persons with special needs are to be the last people to evacuate and are to wait at the evacuation exit on their level until directed to leave. Any person who cannot traverse the emergency exits is to be held in the safe area with a responsible person/s and the details of this instance are to be communicated to the Deputy Chief Warden and/or Chief Building Warden who will advise the Emergency Services upon arrival. The responsible person/s will provide comfort and reassurance until the arrival of the Emergency Services. Persons within the building, if told to evacuate an area by the Area Warden, should:
1. Follow the directions of their Area Warden 2. Assist others as directed 3. Remain at the assembly area until given instructions by the Area Warden
Under no circumstances is anyone to re-enter the building until the position is declared safe by the relevant external authority or Deputy or Chief Building Warden.
If on campus outside of ordinary working hours, the following procedure is to be used in the event of identifying an emergency:
Contact 000 to advise them of the emergency
Conduct a quick sweep of the floor you are on to advise others of the need to evacuate
Evacuate the building using the fire exit stairs and designed route
Call the after-hours contact
Meet Emergency Services when they arrive to provide additional information
Evacuation Procedure
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 10 of 28
IF TOLD TO EVACUATE BY THE CHIEF WARDEN (BUILDING OR AREA) OR AREA WARDEN (AREA ONLY): 1. Follow the directions of your Warden 2. Assist others as directed 3. When evacuation is to proceed, the Chief or Deputy Chief Building Warden or Area Warden
will:
Give clear directions to go to specific assembly area
4. Do not move from the assembly area until authorised by the Chief or Deputy Chief or Area
Warden 5. Under no circumstances is anyone to re-enter the building until the position is declared safe
by the relevant external authority or the Chief Building Warden
Emergency Evacuation
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 11 of 28
1. Telephone 000 (state the exact location and details of the fire)
2. Ring Student Services to advise location of fire and that Emergency Services have been notified
3. Student Services will pass details on to the Campus Manager and Chief Warden
4. Advise others nearby and the nearest Area Warden of the fire. Stay calm and DO NOT shout
FIRE 5. Direct employees and students to exits until Area Warden takes over 6. If safe to do so, try to extinguish the fire with the correct equipment, do not take unnecessary
risks. If the fire is small enough, use a nearby fire extinguisher to control and extinguish the fire. Do not fight the fire if the following conditions exist:
You have not been trained or instructed in using a fire extinguisher
You don’t know what’s burning
The fire is spreading rapidly and might block your means of escape
You don’t have the proper equipment
You might inhale toxic smoke
Your instincts tell you not to do so If the first attempts to put out the fire do not succeed, evacuate the building immediately
7. Make your way to the exit points and assist others where required, until Area Warden takes over
In case of fire
R EMOVE PEOPLE
from the immediate danger to a place of safety
A LERT THE FIRE BRIGADE
and nearby workers, students and any other member of the public
C CONFINE FIRE AND SMOKE
close windows and doors (if safe to do so)
E XTINGUISH
and control the fire (if safe to do so)
In the Event of Fire
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 12 of 28
Class & Type of
Fire
Colours
A B C D (E) F
Type of Extinguisher
Wood, Paper, Plastic
Flammable &
Combustible Liquids
Flammable Gases
Combustible Metals
Electrically Energised Equipment
Cooking Oils and
Fats
Water
Dangerous if used on flammable liquid, energised electrical equipment and cooking oil/fat fires.
Carbon Dioxide (CO2)
Limited Limited Not suitable for outdoor use or large class A fires.
Dry Chemical Powder
(ABE/BE)
AB(E)
Look carefully at the
extinguisher to determine if it is a BE or ABE unit B(E)
Foam
Limited Dangerous if used on energised electrical equipment
Wet Chemical
Dangerous if used on energised electrical equipment
Fire Blanket
Limited Limited
Fire Blankets effective for oil and for fires within saucepans and are effective for extinguishing clothes that catch on fire. (replace after every use)
Fire Hose
Ensure you maintain a path of egress between you and the nearest exit. For use on large Class A fires only. Do not use unless trained.
Types of Portable Fire Extinguishers on Sydney Campus
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 13 of 28
Type of Sign:
Type of
Extinguisher:
Colour Code Red body
BLACK band
Red body
WHITE band
For use on: Class E - Electrical
Limited use on: Wood, Paper, Plastic, flammable and combustible liquids
Class A – Paper, textiles, wood, most plastics (ABE Only) Class B – Flammable liquids Class C – Combustible gases Class E – Electrically energised equipment
Class F – Oils and Fats (BE Only)
Not for use on: Class C – Combustible gases
Class D – Combustible Metal
Class F – Oils and Fats
Class D – Combustible Metal
Fire Extinguishers
1. Select appropriate extinguisher for type of fire. 2. Pull pin from squeeze handle. 3. Test extinguisher by squeezing handles briefly. 4. Approach fire aiming nozzle at base of fire. 5. Squeeze handles and operate extinguisher in a sweeping motion. 6. Empty the entire extinguisher onto the fire. 7. Be sure you always keep the exit route behind you (not between you and the fire).
Hose Reels (To be used by emergency personal only)
1. Hose reels are used on fires involving wood, paper and textiles only, they are not to be used on live electrical appliances or flammable liquids.
2. To release the hose reel, turn the valve on this will charge the hose and release the nozzle (if fitted with a nozzle release lock).
3. The hose can then be pulled out to the fire, the nozzle operates like a garden hose in most cases by twisting the nozzle, and the nozzle can be adjusted to give a spray pattern or a straight jet.
4. Be aware that these hoses are also linked to the emergency signal and if used for any reason will activate the emergency alarm.
5. Hose reels should only be used as a last resort for fighting fires. If a fire has become big enough that a fire extinguisher will not do the job adequately, it’s best to leave the fire alone and evacuate the building.
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 14 of 28
1. Above all, KEEP CALM and do not alarm workers, students and visitors. 2. If threat is by telephone:
Prolong call - keep person talking and ask questions from the Bomb Threat Checklist
Record information for Police as well as any other relevant information as shown on the Phone Threat Checklist
Report threat to Chief Building Warden or Campus Manager and advise the Police 3. If threat is by letter or email:
Treat as genuine
If threat is via letter, place in plastic bag or folder
Report find to Chief Building Warden or Campus Manager and advise the Police
4. If suspicious package / substance found:
Do not touch
Clear people away from the immediate area
Keep areas clear and secured
Report find to Chief Building Warden or Campus Manager and advise the Police 5. In the event an evacuation is deemed necessary, all individuals should take out any bags/articles
they brought into the building.
In the event of a Bomb ThreatIn the Event of a Bomb Phone Threat
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 15 of 28
KEEP CALM
Name (Print) ...........................................…………… Phone No …………………………………. Signature ……………… ...................... Date……………………………………………
General Questions to Ask
1. What is it?
............................................................................................
2. When is the bomb going to explode? OR
When will the substance be released?
............................................................................................
3. Where did you put it?
............................................................................................
4. What does it look like?
............................................................................................
............................................................................................
5. When did you put it there?
............................................................................................
6. How will the bomb explode? OR
How will the substance be released?
............................................................................................
............................................................................................
7. Did you put it there?
............................................................................................
8. Why did you put it there?
............................................................................................
............................................................................................
............................................................................................
Chemical/Biological Threat Questions
1. What kind of substance is in it?
............................................................................................
2. How much of the substance is there?
............................................................................................
3. How will the substance be released?
............................................................................................
4. Is the substance a liquid, powder or gas?
............................................................................................
Bomb Threat Questions
1. What type of bomb is it?
............................................................................................
2. What is in the bomb?
............................................................................................
3. What will make the bomb explode?
............................................................................................
Exact Wording of Threat
............................................................................................
............................................................................................
............................................................................................
............................................................................................
............................................................................................
............................................................................................
Caller's Voice
Accent (specify) ..................................................................
Any impediment (specify) ...................................................
Voice (loud, soft etc) ...........................................................
Speech (fast, slow etc) .......................................................
Diction (clear, muffled etc) ..................................................
Manner (calm, emotional etc) .............................................
Did you recognise the caller? .............................................
If so, who do you think it is? ................................................
Was caller familiar with the area? .......................................
Threat Language
Well spoken ........................................................................
Incoherent ...........................................................................
Irrational .............................................................................
Taped .................................................................................
Message read by caller ......................................................
Abusive ...............................................................................
Other ..................................................................................
Background Noises
Street ..................................................................................
House .................................................................................
Aircraft ................................................................................
Voices .................................................................................
Music .................................................................................
Machinery ...........................................................................
Other ..................................................................................
Local call ............................................................................
STD call ..............................................................................
Notes
............................................................................................
............................................................................................
............................................................................................
............................................................................................
............................................................................................
............................................................................................
............................................................................................
............................................................................................
Other
Gender of caller ..... Male / Female Estimated age ........
Call Taken
Date ..................................... Time ...................................
Duration of call ....................................................................
Number called ....................................................................
Action (0btain details from Supervisor)
Report call immediately to ..................................................
Phone Number ...................................................................
Phone Threat Checklist
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 16 of 28
1. Note and report suspicious persons 2. If confronted, obey intruders instructions, do not argue with them or shout for help 3. If safe to do so, activate distress button if they are available and near you 4. Observe carefully the following:
Any articles touched by intruder/s
Physical details and attire (i.e. height, weight, body piercings, facial hair, hair type etc.)
Point which may aid description including mannerism, weapons etc.
Direction that intruders leave the area and if they are aided in any way
5. Once intruder has left the area:
Record information for the Police
Contact the Chief Building Warden or Campus Manager and Emergency Services and provide details of incident
Secure the area and ensure any witness’s remain and only talk to the Police
In the Event of a Hold Up / Security Threat
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 17 of 28
An Active Armed Offender / Active Shooter is one of the most dangerous incidents that can occur on our campuses. Even with Australia’s tight gun control laws there have been rare incidents involving a range of blade and firearm weapons. Should you ever find yourself if this situations please remember the following: Protect your own life – In this situation you should remove yourself from the danger by evacuating the campus, or taking shelter in a safe place. Protect the life of your students or staff member – Make sure you alert all others in the immediate area to the danger, make sure you work as a team to ensure the safest escape route is located. Be aware of your surroundings - Always be aware of your closet safe exit is located or safest location to go to. Call for help – Ensure that once you are in a safe location: either a secure location or have evacuated from the campus, phone “000” and if able provide clear details on where the incident is taking place, if any one required medical assistance, what the offender looks like and where they are in the building.
How to respond when an active armed offender / active shooter is in your immediate vicinity If there is an accessible safe escape path, attempt to evacuate the premises or the location you
are in
Leave all your belongings behind, but remember to take your mobile phone with you
Help others, and try to move in small groups
Try to prevent other students or staff from entering the building/danger zone
Call for help as soon as it is safe to do so
Evacuate the building In any active armed offender / active shooter situation you should get yourself to the safest location which is away from the site. Never go to the defined evacuation assembly area or form large groups outside the building, you should always move as far away as possible from the building.
Take shelter In the event that you are unable to safely evacuate the building you might need to take shelter. Ensure the shelter is somewhere the offender cannot see you, provides protection should shots be taken at yourself, and still can offer a viable escape path should an opportunity present its self.
The following steps may help improve your chances:
Close and lock the door
Push or place barriers in front of the door, such as filing cabinets or heavy office desks
Take cover behind large solid items
Remember to silence your mobile phone, but do not turn it off as emergency messages will be transmitted to SMS services during an emergency
Close the blinds and turn off the lights in the room
Everyone should get down on the floor, making yourself as invisible as possible
Do not respond to anyone calling or yelling out to you, unless you are absolutely certain that they are a Police or other Emergency Services Officers
Active Armed Offender / Active Shooter
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 18 of 28
Actively listen for noises or activity outside of the room, this may give you an indication of whether the offender has left or is leaving the immediate area
Try to remain quiet and where possible, remain calm
When Emergency Services arrive
Should you still be on campus when the Police arrive please remember the following key points:
The priority for Police first onsite is to engage with the offender, leaving injured persons as a secondary consideration
Comply with all instructions given to you by any Emergency Services personnel
Some of the Police will be in uniform, but others will be in plainclothes or even in tactical equipment such as bullet resistant vests and helmets, carrying an assortment of various firearms
Provide clear information when asked, as to your knowledge of the situation such as: o number of offenders o descriptions of offenders including clothing and distinguishing marks o ethnicity o age and any accent if they did speak o description of any weapons sighted, if possible o any injuries sustained to anyone involved
Do not be afraid of the Police, and understand that they may need to treat you as a suspicious person until your identity can be verified
When instructed to go to a safe location, move quickly and confidently and once there, remain until further instructions are given to you
Do not leave the Campus unless told to do so by Emergency Services as you may be an important witness in the overall investigation
In circumstances such as these, the College will treat your wellbeing with the highest importance and provide all assistance possible
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 19 of 28
If you are the first to identify a building structural failure:
Ascertain the extent of the emergency Assist people in immediate danger Raise alarm – contact the Chief Building Warden and Campus Manager and where necessary,
contact “000” If an evacuation is required, Area Wardens are then to implement evacuation of their workplace,
ensuring the lifts are not used and danger areas are avoided If evacuation is not required, barrier off the area of danger until Emergency Services are able to
attend the site and assess the situation
In the Event of a Building Structural Failure
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 20 of 28
In the event of a major spillage, contamination to personnel or other related emergency situation the following procedure shall be followed: 1. The laboratory or area shall be evacuated at once. 2. The immediate emergency actions are as follow: Treat any persons that may be contaminated by washing with copious amounts of water and
removing contaminated clothing Inform Chief Building Warden and Campus Manager of situation Determine the identity of the substance(s) and obtain their (Material) Safety Data Sheet/s 3. Isolate the affected area by erecting a temporary barricade and prevent other persons entering the
area. 4. Do not attempt to decontaminate the area. 5. In the case of fire every effort must be made to prevent undue spreading of contamination. However,
firefighting must take precedence over the control of contamination. 6. Normal work must not be resumed until the Deputy Chief or Chief Building Warden is satisfied and
has communicated it is safe to return to work.
In the Event of a Major Chemical Incident
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 21 of 28
In cases of medical emergencies, you need to raise the alarm immediately by phoning Emergency Services on “000”. If you come across someone who is in need of first aid / medical assistance and are not trained in providing First Aid, ask someone to contact a Workplace Designated Workplace First Aid Officer (DWFAO) while you remain with the individual. If the indivudal needs basic life support: DON’T PANIC, proceed to give assistance if you are trained to.
D Check for DANGER
- To you - To others - To casualty
R Check for RESPONSE - Is casualty conscious? - Is casualty unconscious?
A Check AIRWAY - Is airway clear of objects? - Is airway open?
B Check for BREATHING - Is chest rising and falling? - Can you hear or feel air from mouth or nose? - If no breathing, give 2 initial breaths
C Give CPR - If no signs of life – unconscious, not breathing and not moving,
start CPR - CPR involves giving 30 compressions at a rate of approximately
100 compressions per minute followed by 2 breaths
D Apply a DEFIBRILLATOR (if available) - Follow voice prompts
When phoning “000”, the Ambulance Service may ask for further information including: Your location (street, suburb, level in building, cross street or landmarks near you, access to the
building) Your details (name, telephone number or mobile number, if you are qualified to perform first aid) Details of the medical emergency Particulars of the individuals; age, sex (female / male), if there have any ID bracelets on, etc. Whether the individual is conscious and breathing
In the Event of a Medical Emergency
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 22 of 28
EMERGENCY EVACUATION OF THIS AREA/CLASSROOM IS THE RESPONSIBILITY OF THE HIRER/LECTURER
KEEP THIS NEAR YOU IN A PROMINENT PLACE
Evacuation Plan for Sydney Campus, 815 - 285 George Street, Sydney NSW 2000
The procedures are to be provided to the lecturer / hirer at the commencement of a study period / event.
Procedures for safe evacuation should be publically addressed during the first class of the study period or upon the commencement of an event.
1. (Ladies and Gentlemen) Please make yourself aware of the emergency exit nearest to you. 2. In the event of an emergency, please follow directions of Wardens and evacuate via the nearest
exit where it is safe to do so. 3. Once you have left the building, please move to one of the designated assembly areas, located
on:
Little Latrobe Street outside Snap Printing, or
the corner of Quay Street and Bijou Lane, and remain there until advised it is safe to return by the Chief Building Warden or Emergency Services personnel.
4. Please do not congregate on roadways or in other places which may obstruct the arrival of Emergency Services vehicles or risk personal safety.
Information for the Lecturer / Hirer: 1. The College has an Emergency Response Team (ERT) which is a structured group of people
employed within a building who take command, on the declaration of an emergency in the building to facilitate the safe and orderly implementation of emergency procedures aimed at the safe evacuation of occupants, pending the arrival of the Emergency Services.
2. As the Hirer of this venue or Lecturer, it is your responsibility to ensure that you are adequately prepared for emergency evacuation of this building should the need arise.
3. This may require you (or those in charge of the room) to assume the role of the ERT as mentioned above and effect the safe and orderly evacuation of all people from this room to the designated assembly area.
4. Please make sure that you familiarise yourselves with the location of emergency exits from this building, the location of the assembly area and location of fire extinguishers within the building, prior to the commencement of your class/event.
5. If you discover a fire please ensure that you notify the Deputy or Chief Building Fire Warden, Campus Manager and Emergency Services on “000” using the nearest available phone.
6. Please familiarise yourself with the full procedures within the Site Emergency Management Plan.
Police / Ambulance / Fire Brigade – Dial ‘000’
Phone: Campus Manager Shane White on 02 8204 7732 or 0427 435 458
The evacuation assembly areas for this site are: Little Latrobe Street outside Snap Printing
Corner Quay Street and Bijou Lane
Summary Emergency Plan and Emergency Responsibilities for Hirer / Lecturer
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 23 of 28
Emergency Building Evacuation Diagrams
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 24 of 28
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 25 of 28
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 26 of 28
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 27 of 28
Summary Contacts SheetSummary Contacts (ERT) Sheet
Emergency Details Campus Street Address:
815 - 825 George Street, Sydney NSW 2000
Evacuation Assembly Area
Corner Bijou Lane and Quay Street, and Little Latrobe Street
Police Station: City Central Police Station, 192 Day Street,
Sydney 2000 Phone: (02) 9265 6499 Emergency: Dial “000” (Police, Fire, and Ambulance)
Security: Patrol: Constant Security
Building: PKSS Poison Info: 131 126 Hospital: Sydney Hospital, 8 Macquarie Street
Sydney NSW 2000 (02) 9382 7408 Haymarket Campus Contact Info:
Shane White , Campus Manager 02 8204 7732 0427 435 458
Designated Workplace First Aid Officers
Name Contact (Extension)
Ewan Birnie
Alicia Turner (Defib Trained)
02 8204 7807 02 9739 3339
Lecturers with First Aid Qualifications See Classrooms/Clinic On Campus
Defibrillator Location Level 3 – Room 3.15
ERT Wardens
Name Contact Responsible Area
Shane White 02 8204 7732 Building’s Chief Warden
TBA
Sandra Salvara
02 8204 7700
Exit Warden – Level 2
Area Warden – Level 2
Nicole Singh Ewan Birnie Hannah-Kate Freeman
02 8204 7734
02 8204 7737 02 8204 7733
Exit Warden – Level 3 Area Warden – Level 3 Area Warden - Clinic
TBA TBA
Exit Warden – Level 8 Area Warden – Level 8
Lecturers See Classrooms/Clinic On Campus
Level 8
Lecturers See Classrooms/Clinic On Campus
Area Warden – After Hours
National Health and Safety Contact
https://help.endeavour.edu.au/service-central Sarah Mahaffey-Verlinden - National Campus Representative
Phone: 07 5634 8445
Chief / Deputy Chief
Warden
Area Warden
Warden
Campus Contacts
Shane White , Campus Manager
02 8204 7732
0427 435 458
Ewan Birnie, Campus 2IC
02 8204 7807
0488 046 656
Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation (National CRICOS Provider #00231G, RTO #31489)
Site Emergency Plan - Sydney Campus Last modified: 13-May-19 Authorised by: National WH&S Committee Version: 15.0 Page 28 of 28
Document Author: Senior HR Adviser
Document Owner: Chairperson, Sydney Campus WH&S Committee
Contact: Campus Manager - Sydney, Shane White [email protected]
Recommending Body:
Sydney WH&S Committee Meeting date: October 2016
Approving Body: National WH&S Committee Meeting date: TBA
Document Status: Revised
Responsibilities for Implementation:
Emergency Response Team
Employees
Venue Hirers
Key Stakeholders: Sydney Campus WH&S Committee