Food & Beverage Customers · • Seamlessly connected Infor EAM with Infor Adage by implementing Infor ION • Eliminated duplicate data entry by entering purchase orders and receipts

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Food & Beverage Customers

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Disclaimer• These customers and logos have been checked for referenceability at the

time of publication.

• Note that the status can change, so before using any of these slides, please check with your ARP Reference Manager to confirm the customer’s current reference status.


C U S T O M E R R E F E R E N C E

Offered under non-disclosure only. Not customer approved.

Business challenges Why Infor?Solution

Auricchio

Auricchio is a 140+ year old family owned Italian

cheese-making company. Initially produced just

provolone but has expanded to other cheeses.

Brands include Ceccardi, Gloria and Locatelli. The

company has multiple facilities and distributes

globally.

http://auricchio.it/

Headquarters

Italy

Revenue

180M Euro

Industry

Food & Beverage

“We can have a single management view of our entire operations which not only can help us to meet regulatory needs, but affords us the flexibility and agility to respond to market opportunities quickly to maximize our profitability."

Giovanni MartiniCFO and Group ControlledAuricchio

• Lack of adequate tools for planning

• Poor consistency of data across

the business

• Concern over supporting its global

expansion strategy

• F&B capabilities especially for fresh

products

• International capability and

scalability

• Will deliver greater coordination

across departments, tighter

management of costs, and

constraints around certification and

traceability.

• Enhanced information across the

operation

Infor® M3

http://auricchio.it/





Aurora Organic Dairy

Leading producer and processor of store-brand organic milk and butter for U.S. retailers. Company operates organic dairy, heifer, and calf farms in Colorado and Texas, as well as an organic dairy processing plant in Colorado. Plan to add additional processing plant in Missouri in 2019.

http://www.auroraorganic.com/

Headquarters

US (Boulder, CO)

Industry

Food & Beverage

• Vertically integrated supply chain

results in highly complex planning

requirement

• Business growth and expansion

plans require more advanced IT

infrastructure

• Unique requirements including i) Milk

Balancing & Utilization (push vs pull),

ii) Integration with highly automated

production and storage/retrieval

systems, iii) extensive traceability &

quality management functionality

• Milk Balancing Optimization

through Infor SCM

• Industry cloud solution that will

maximize operational efficiency

with no modifications

• Agile solution that supports their

growth strategy

• Technology platform that integrates

their industrial network.

• Infor step-wise migration plan to

help realize value quickly

• Microsoft and the incumbent, DSI,

could not match the breadth and

depth of Infor’s offer

CloudSuiteTM Food & Beverage

Infor Demand+

Infor Advanced Planning

Infor Advanced Scheduling

Infor Factory Track

http://www.auroraorganic.com/



Business challenges ResultsSolution

Brewster Cheese, Inc.

Brewster Cheese is the largest manufacturer of all natural

Swiss cheese in the United States. The company has

experienced steady growth since the dairy was purchased by

John Leeman in 1965. Over the years, Brewster has

expanded its production and warehousing facilities in

Brewster, Ohio and added a production facility in Stockton,

Illinois and another in Rupert, Idaho.

www.brewstercheese.com

Headquarters

USA

Industry

Food & Beverage/Dairies

Infor ION was very easy

to implement and maintain.

Sometimes I forget about

it and then get worried that

I’ve missed something,

but when I go check it,

it’s just doing its thing.”

Dale BrittanCIO, Brewster Cheese

• Connect systems to eliminate the

need for duplicate data entry

• Enable inventory to be expensed

as it is received

• Update older systems to take

advantage of new functionality

• Seamlessly connected Infor EAM with

Infor Adage by implementing Infor ION

• Eliminated duplicate data entry by

entering purchase orders and receipts

in ERP Process Business and then

sending the information via ION to

EAM Enterprise for inventory

• Gained the ability to track assets

and inventory, manage preventative

maintenance on equipment, and run

in-depth maintenance reports by

upgrading from Infor MP2 to Infor

EAM Enterprise

Infor ION®

Infor® EAM Enterprise

The purpose-built middleware

solution provides a simple but

powerful and scalable framework,

allowing to eliminate operational

silos, dramatically improve exception

management, and achieve

unparalleled end-to-end efficiency

http://www.brewstercheese.com/





De Graafstroom B.V.

De Graafstroom B.V. processes approximately 400

million liters of milk into over 40 million Kg of cheese

every year and sell to retailers in Netherlands and

abroad. It produces natural Dutch cheese which

comes in two varieties: naturally ripened cheese and

foil-ripened cheese.

www.degraafstroom.com

Headquarters

Netherlands

Industry

Food & Beverage

We expect Infor M3

to continue to be at the

forefront, so that they can

continue to strategically

support our business.”

Joris AartsFinancial Director

De Graafstroom B.V.

• Manage the integration of Delta

Milk and De Graafstroom B.V. to

leverage Delta Milk’s knowledge of

cows and milk and De

Graafstroom’s expertise in

production of cheese

• Identify a system with industry

expertise to manage the huge

volume of business

• Expertise of M3 and

implementation partner Alfa-Beta in

the food industry, especially dairy

and cheese industry

• The emphasis M3 lays on food

industry, and its contributions to the

development of the industry

Infor® M3

Understands the key challenges

and complexities in the dairy industry.

It helps to optimize planning and

forecasting, satisfy customers

demands and comply with increasing

industry

and financial regulations

http://www.degraafstroom.com/




Dr Pepper Snapple

Dr Pepper Snapple Group is a leading producer of flavored beverages in North America and the Caribbean. We have 7 of the top 10 non-cola soft drinks, and 9 of our 10 leading brands are No. 1 or No. 2 in their flavor categories. In addition to our flagship Dr Pepper and Snapple brands, our portfolio includes 7UP, A&W, Bai, Canada Dry, Clamato, Crush, Hawaiian Punch, IBC, Mott's, Mr & Mrs T mixers, Peñafiel, Rose's, Schweppes, Squirt and Sunkist soda.

www.drpeppersnapplegroup.com

Headquarters

Plano, TX

Industry

Food & Beverage

We now have a user-friendly solution with a web interface that’s very easy-to-use. Our data is organized in a way that makes sense to our users, and we have processes in place that align with what we’re actually doing with the business. We have reports that serve the business well, and have realized strong business value.”

Bob WimpfheimerSenior Manager, R&D Knowledge ManagementDr Pepper Snapple Groups

• Select a solution to manage

information and processes for new

product development and launch at

leading producer of flavored

beverages, which has 50+ brands

• Upgrade Infor Optiva or switch

to a competing solution to meet

new Food and Drug

• Administration (FDA) regulations

on nutrition labeling in the US

• Streamlined product development

and nutrition labeling processes

by replacing manual data entry with

intuitive workflows in Infor Optiva

• Reduced the time it takes to bring

a new product to market and

reduced rework on nutrition labeling

(e.g., 5 manual data entry processes

eliminated)

• Lowered implementation costs by

choosing Infor Optiva, the highest-

value product lifecycle management

(PLM) solution available based on Dr

Pepper Snapple Group’s analysis

Infor® Optiva

http://www.drpeppersnapplegroup.com/




Estrella Maarud Holding

Founded in 1957, Estrella Maarud Holding manufactures and markets salted snacks in the Nordic and Baltic countries under the brands of Estrella, Maarud, and Taffel. When Estrella was acquired by Intersnack, Estrella saw this as an opportunity to upgrade to the latest version of Infor M3 to help ensure continued growth across its established Nordic market and facilitate expansion into the emerging Baltic markets

www.estrella.se

Headquarters

Oslo, Norway

Industry

Food & Beverage (CPG)

Infor M3 was successfully

upgraded with no disruption

to our business. Using an

innovative gamification

methodology, we accelerated

the deployment across our

operations in seven countries

in the Nordics and Baltics.”

Anders Ivarsson,CIO, Estrella Maarud Holding

• Accelerate growth and expansion

across the company’s operations in

seven countries

• Support traceability and logistics

processes with Infor M3’s new pallet

label identification capabilities

• Completely test the application to

ensure successful delivery of all

functionality

• Transition successfully from an

iSeries- to a Windows-based platform

without impacting the business

• Ensured continuous growth and

allowed expansion into key

emerging markets

• Maximized success of the testing

process

• Standardized business processes

within the enterprise application

Infor® M3

https://www.estrella.se/




FullersIndependent family brewer founded in 1845. The

Company runs ~200 Tenanted pubs and ~200

Managed Pubs and Hotels while the Fuller's Beer

Company brews a portfolio of premium beers. The

company continues to also grow through acquisition

and partnerships.

https://www.fullers.co.uk/

Headquarters

UK

Industry

Food & Beverage

This investment in our fundamental

systems will impact all parts of our

business going forward and will be

a step-change in our ability to

quickly interrogate the underlying

trends and performance.

James DouglasFinance Director, Fullers

• Business required a thorough

refresh of its system architecture,

including the replacement of a

legacy ERP system

• Seeking a complete digital

transformation that can improve

planning, execute and reaction to

market and internal business

dynamics across their complex

business

• Out of the box best practice

processes

• Strong, comprehensive beverage

functionality

• Rapid deployment model

• Business intelligence and analytics

for pubs and manufacturing

Infor CloudSuite Food & Beverage

• Deployment with include Infor

Enterprise Asset Management

(EAM), Infor Contract Lifecycle

Management (CLM), Infor

Customer Relationship

Management (CRM), and Infor

Dynamic Enterprise Performance

Management (d/EPM).

https://www.nutreco.com/




Harris Ranch BeefHarris Ranch, founded in the 1930s in California’s San

Joaquin Valley, has grown and expanded into the west’s

most progressive, innovative, and quality conscious beef

producer. Harris Ranch is now the largest cattle feeder,

beef processor, and beef marketer in California and also

one of the largest family-owned agribusinesses in the

nation, with annual sales in excess of $400 million

www.harrisranchbeef.com

Country

USA

Industry

Food & Beverage/Meats

Infor solutions have enabled

Harris Ranch Beef to

significantly reduce costs

through accurate materials

projections."

Randall DehartIT Director

Harris Ranch Beef

• Create accurate sales forecasts

• Correctly determine proper balance of

product types to avoid production

shortfalls and overages among them

• Keep operations running as efficiently

and profitably as possible

• Optimize the use of raw materials and

cut costs

• Acquire a software solution that works

with technology already in place

• Increase current production levels at a

decreased cost per unit

• Infor Advanced Planning and Infor

Demand Planning integrated flawlessly

with Infor Adage already in place

• Real-time data driven statistical

forecasts determined how many raw

materials were needed and how many

of each product need to be packaged to

maximize profits

• Solution increased the amount of raw

materials available to be processed and

shipped out as product

• New technology reduced the number of

times employees must handle raw

materials, allowing staff to focus on

other areas of production

Infor® Advanced Planning

Infor Demand Planning

http://harrisranchbeef.com/




IKEA

Since its 1943 founding in Sweden, IKEA has offered home furnishings of good design and function at low prices. The IKEA Group operates over 350 IKEA stores in 29 countries. IKEA incorporates sustainability into day-to-day business and supports initiatives that benefit children and the environment. The stores also include a Swedish style restaurant as well as an expanding line of packaged food products. In 2017, Food revenue was 1.8B Euros.

http://www.ikea.com

HQ

Sweden

45 Locations globally

Industry

Food & Beverage, Retail

Infor’s consultants were extremely dedicated and committed to meeting our goals. They were very service minded and excellent to work with.”

“We realized we want to continue investing in Infor technology as our future platform on top of PLM Optiva, M3 and future additional business needs.”

Mattias WickenbergIT ManagerIKEA

• Lack of traceability across the brands

• While lack of standard processes

reflected entrepreneurial spirit of the

organization, there was concern this

was putting the business at risk

• Required faster time to market for

new products to meet accurate

traceability & market demands

• Scattered food-related workforce

needed to better collaborate (500

users in 45 countries)

• Standardized processes have helped

build confidence in development and

reporting

• Can now manage all product related

aspects of global suppliers including

product development and collaboration

• Infor technology stack is providing

foundation for Optiva integration with

other applications.

• New solution is breaking down silos

between R&D and the rest of the

business. Infor continues to work with

IKEA to further refine the solution to

meet their needs

Infor® Optiva (PLM)

Infor M3

Infor OS

http://www.ikea.com/





Intersnack

Intersnack annually produces around 500,000 tonnes

of snacks including potato chips, nuts, baked

products and specialty snacks. The company HQ is

in Germany, is privately owned and has over 8,000

employees. Intersnack owns over 20 popular brands

and private label products in the snack and sub-

snack categories .

Headquarters

Germany

Industry

Food & Beverage - Snacks

• Modern, scalable platform to

expedite the integration of new

Intersnack acquisitions

• Digitalization program to

standardize and harmonize global

processes across every aspect of

its business

• Replacing the group’s 17 disparate

ERP systems, 60% of which are

currently run by SAP and Oracle,

• Strong credentials and deep

functionality in food and beverage

• Infor’s Cloud leadership,

• Infor’s ability to deliver solutions in

a multi-tenant Cloud environment

• Commitment to support

Intersnack’s digital vision


• 1,500 SaaS users

• The project will see Infor support

almost every process across

every Intersnack brand,

throughout 30 countries,

facilitating the market leader’s

digital transformation strategy,

and establishing a modern

platform from which to pursue

growth.

As a market leader in the

snack industry, we need to

demonstrate best practice in

order to support our goal of

long term value creation, and

technology has quickly

become a crucial pillar in

achieving this.”

Maarten Leerdam

CEO Intersnackt




Kellogg Co.

Kellogg Company produces cereal and convenience foods, including cookies, crackers, fruit-flavored snacks, frozen waffles, and vegetarian foods. The company's many brands include Corn Flakes, Keebler, Morningstar Farms, and Famous Amos. Based in Battle Creek, MI, Kellogg manufactures products in 18 countries and markets them in more than 180 countries.

www.kellogcompany.com

Industry

Food & Beverage

Headquarters

USA

Our number one priority was to implement a standardized and centrally governed system. Infor HR Service Delivery provided a personalized HR portal to drive employee and manager self-service. Our goal was to maximize self-service adoption, and our survey results show employees as ‘very satisfied.”

Anne PaterraSenior Director- HR Shared ServicesKellogg Co.

• Provide more reliable human capital

data, particularly across country

borders

• Eliminate highly customized system

with one that would automate and

leverage talent across the businesses

• Implement an easy-to-use employee

and manager self-service system

• Gained high confidence in human

capital data reliability, allowing

management

to make better decisions

• Automated processes and

standardized policies, improving

business growth opportunities

• Significantly improved the

efficiency and simplicity of HR

processes, saving costs

Infor® HR Service Delivery

The transformative technology

makes

it possible for employees to resolve

more than 70% of routine

transactions

and inquiries without HR intervention

http://www.kellogcompany.com/




Kemin Industries Inc.

Founded in 1961, Kemin Industries Inc. provides solutions to the animal and human nutrition and health, personal care, pet food, and pharmaceutical industries. Keminoperates in more than 70 countries, with manufacturing facilities in Belgium, Italy, Brazil, China, India, Singapore, South Africa, and the United States. Kemin serves a customer base that impacts 80% of global food production

www.kemin.com

Headquarters

Des Moines,Iowa, USA

Industry

Food and Beverage and Life Science

Infor provides us with the integrated, scalable information infrastructure we need to drive efficiencies at both the management and operational levels. We can standardize our business processes, procedures, and terminology, and enable information to flow to the right people at the right time.”

WW IT Vice PresidentKemin Industries Inc.

• Provide safe nutrition ingredients that

support the food and beverage industry

• Track product lots quickly and

accurately

• Deliver products to customers on time

• Keep costs under control

• Consolidate information, enhance

collaboration, and improve visibility

across all of the company’s

manufacturing, distribution, customer

service, and research and development

operations

• Consolidated five systems into one,

providing the company with a

competitive edge

• Improved lot tracing for recalls to a

response time of 30 minutes

• Cut the month-end close cycle in half,

and is now pushing to reduce the

cycle even more

• Increased efficiency

• Responded more quickly to customer

requests because of the links created

between business units

Infor® M3

http://www.kemin.com/




Keystone FoodsHeadquartered in Pennsylvania, Keystone Foods offers processing, distribution, logistics, and supply-chain services for proteins—poultry, beef, fish, and pork—as well as research and development. The company has about 13,000 employees in more than 50 operational facilities in North America, Europe, the Middle East, Asia, Australia, and New Zealand. Annually, Keystone produces two billion pounds of poultry, 400 million pounds of beef, 300 million pounds of fish, and 10 million pounds of pork

www.keystonefoods.com

Country

USA

Industry

Food and Beverage

We’re taking advantage of Infor EAM Enterprise in the cloud for several reasons. We need fewer IT staff, and we can rely on Infor to back up the systems, perform upgrades, and do patches that have already been tested. It’s so cost-effective and saves us time and effort.”

Jimmie EllingtonCMMS Technology Project ManagerKeystone Foods

• Effectively manage work orders

and associated labor for 18

maintenance departments

• Provide visibility into inventory

throughout the company, and offer

system access from anywhere

• Ensure database security, avoid

application and server compatibility

issues, and maintain minimum IT

costs

• Gained the flexibility of on-demand

access to everyone from anywhere

• Enhanced decision-making by

providing real-time data in one source,

including keeping parts descriptions

consistent and avoiding duplications

• Easily created custom work orders to

offer single-screen access and a

paperless process for maintenance

staff

• Integrated production, maintenance,

and inventory data with financials data

• Achieved ability to closely track

maintenance work orders and

associated labor


Infor EPAK

http://www.keystonefoods.com/




Kirin Brewery Company

Kirin Holdings Company, Limited, is an integrated beverages company with 30,000 employees and global sales of 2.5-trillion Yen. Kirin Brewery Company, Limited is one of the Kirin Holdings subsidiary companies. Kirin Brewery produces and distributes about 800 types of beer and alcohols spanning 60 brands

www.kirinholdings.co.jp/english

Headquarters

Nakano, Tokyo

Industry

Food & Beverage/CPG

With Infor Advanced Planning and Infor Advanced Scheduling, the user interface for changing our model settings can be done easily by an end user, who doesn’t have to be an IT specialist. This allows us to use Infor Advanced Planning as an optimization engine for our weekly demand and supply plans, and utilize Infor Advanced Scheduling for highly-effective periodic production plan scheduling in the factories.”

Kenji MaedaSenior Manager IT Planning Department

Kirin Company, Limited

• Better meet customer demands of

minimizing transportation costs, by

optimizing demand and supply

planning

• Provide end-users with the ability

to easily change production,

dispatch, and transfer plans

• Improved the accuracy and reliability

of demand and supply planning

• Enhanced modeling capabilities that

enable adjustments to the demand and

supply plans as the market changes

• Improved decision making by providing

factory end-users with more accurate

and reliable production planning

• Increased end-user productivity with

a simplified and more intuitive user

interface

• Enabled the company to consider highly

complex constraints



Infor BI

http://www.kirinholdings.co.jp/english





Marine Harvest

Marine Harvest ASA is one of the largest seafood companies in the world, and the world’s largest producer of Atlantic salmon. Marine Harvest supplies healthy, delicious and sustainably farmed salmon and processed seafood to more than 70 markets worldwide. The company employs 12 717 people, and is represented in 24 countries.

http://marineharvest.com/

Headquarters

Norway

Industry

Food & Beverage

“We were able to streamline

and coordinate global

operations and improve

overall productivity and

collaboration across our

business.”

Jørn I. Berg IT Applications Manager

Marine Harvest

• Managing substantial growth

globally

• No common ERP platform or

standardized processes across

locations

• Lack of consistent reporting

• Past success with M3 in protein

• Provided foundation for company’s

digitalization strategy

• Cloud solution that reduces

complexity and can scale across

the business

• Multi-country and multi-currency

capabilities

• Easier access to data and

reporting


http://marineharvest.com/




Minsa

Minsa is the second-largest corn flour producer in the

world. Founded in 1993 in Mexico, Minsa has six

plants in Mexico and two in the U.S. Minsa has more

than 80,000 customers around the world

www.minsa.com

Country

Mexico

Industry

Food & Beverage

Channel partners

GCM Business

Consulting & Technology

We are able to create

'what if scenarios' now.

What if we opened or closed

a plant or a distribution

center? In a current market

of constant change, this has

proven extremely useful.”

Álvaro Caballeroplanning and systems corporate manager, Minsa

• Optimize distribution and logistic

processes to face increasing

competition in the tortilla market

• Select a solution to be the foundation

of its supply chain efficiency

improvement plan

• Develop and execute better purchase

plans by region and by plant

• Optimize plant capacity

• Decrease supply chain costs

• Developed and executed better purchase

plans by region, accounting for

seasonality and harvest regions, as well

as production per plant and corn and flour

transportation scenarios

• Lowered supply chain costs to enhance

all of its operations: purchasing, handling,

storage, manufacture,

and distribution

• Improved its distribution system with more

efficient production distribution plans

based on transportation rates that

consider raw material origin

• Centralized its plans for all 46 of its

distribution centers


http://www.minsa.com/




NutrecoNutreco is a global leader in animal nutrition and aquafeed with more than 100 production plants in 35 countries and 11 R&D centers in seven countries. Their advanced nutritional solutions are at the origin of food for millions of consumers worldwide. Its two global company brands Skretting (aquafeed) and Trouw Nutrition (animal nutrition) have sales in over 90 countries. Nutreco’sultimate business goal is to double world food production whilst halving the footprint.


Headquarters

Netherlands

Industry

Food & Beverage

Digital transformation is at the heart

of what we are doing in this regard,

and it was imperative that we

worked with a partner that we

trusted implicitly, not a supplier, to

achieve our end goal. We have

absolute confidence in the Infor

team and are genuinely excited to

pursue our transformational journey

with them and see tangible value

and benefits at each stage."

Henry Van De VenCIO & Digital Leader, Nutreco

• Need greater business agility to

enter new markets quicker –

organically or by acquisition

• Lack detailed analytics to

understand how to improve

individual livestock health and well-

being

• Seek means to enable closer direct

two-way relationships with their

end customers

• Currently running older version of

M3 (10.1)

• Cloud/SaaS is the infrastructure

and enabler that will drive and

support digital transformation.

• History with Infor & M3 has

demonstrated fit for food and feed

manufacturing

• H&L Digital provides foundation for

re-imagining the customer

experience

• Better supply chain visibility and risk

management due to GT Nexus

CloudSuite™ Food & Beverage

• Upgrade from on-premise M3

GT Nexus





Peters Ice Cream

The leading ice cream manufacturer in Australia. American

expatriate Fred Peters founded the company in 1907, using his

mother’s recipe to build the foundation for manufacturing,

distributing, and selling ice cream products in Australia. Peters

caters to all segments of the market and distributes to both the

grocery and impulse channels. Peters Ice Cream brands include

Drumstick, Peters Original, Connoisseur, and Maxibon

www.peters.com.au

Country

Australia

Industry

Food & Beverage

Infor partner

Numeric Computer Systems (NCS)

We would not have met our

time line or budget if we had

modified M3’s preconfigured

Accelerator for Food and

Beverage. In the end we did

not need to modify the

preconfigured package –

it was fine for our business."

Jonathan HutchingsTransition Manager

Peters Ice Cream

• Replace the ERP system of Peters’

previous owner, Nestlé®, with a

standalone IT backbone

• Fast-track the rollout from a typical

timeframe of 12 to 18 months to

just over 7 months

• Add functionality targeted to the

specific needs of an ice cream

company, including real-time

information on stock levels and

direct store delivery status

• Infor® quickly implemented and

rolled out an all-encompassing

ERP solution that provides clear

visibility across

the business

• With up to 70% of necessary food

and beverage business processes

pre-configured in Infor

Implementation Accelerator for

Food and Beverage, the

implementation was faster than

usual and hassle-free

Infor M3

Infor Implementation Accelerator

for Food and Beverage

http://www.peters.com.au/




Punta del Agua

Punta del Agua S.A is a family-owned dairy company founded more than 40 years ago, specializing in cheese, butter, and milk. It manufactures quality products in competition with leading brands, and uses high technology for its management processes. The company’s products are sold in its local market, and exported to more than 20 countries as well.

www.puntadelagua.com.ar

Headquarters

Argentina

Industry

Dairy

We are very happy with the

software selection and expect

important benefits in a short

time. Currently, we have

automated the maintenance

operations sector and the

process has just begun.”

Luciano BonettoCFO, Punta del Agua

• Improve productivity and efficiency

• Enhance data management for

better decision making

• Optimize maintenance tasks

• Automated maintenance

operations

• Enhanced data management,

enabling better decision making in

maintenance operations

• Eliminated manual records,

avoiding duplicate data

• Established a single place for filing

work orders, product deliveries,

and orders costs

• Improved maintenance

programming tasks

Infor® Enterprise Asset

Management

http://www.puntadelagua.com.ar/




Reynolds Catering Supplies

Reynolds Catering Supplies is one of the UK’s leading, national distributors of fresh fruit, vegetables, dairy, and cheese—processing more than 3,000 orders daily via a fleet of 194 vehicles. Reynolds supplies more than 2,500 different fresh and chilled products from around the world to some of the biggest names in the catering industry. A greengrocer recognized for reliability, flexibility, and exceptional customer service, Reynolds gets the very best fresh produce from field to fork

www.reynolds-cs.com

Country

UK

Industry

Food and Beverage, Distribution

It’s easier and quicker to

effect business change and

improvements now as we

continue to grow with

expertise spread evenly

across departments, thanks

to Infor M3’s embedded

business system.”

Richard CalderIT & Business Systems Manager

Reynolds Catering Supplies

• Replace legacy enterprise resource

planning (ERP) and supply chain

solutions with new systems capable

of managing a sophisticated array of

services more effectively preparing the

company for rapid and consistent

growth

• Implement integrated solutions that can

manage increased demands from both

internal and external customers, and

meet business needs throughout the

warehouse, call center, supply chain,

and finance departments

• Improved the speed and detail of

financial reporting, leading to better

credit control and a reduction in the

number of debtor days

• Management received more detailed

information, which improved decision

making and efficiency

• Reduced the risk of product waste by

being able to reclassify and adjust

shelf life at item and lot levels with

Inform M3’s unique reinspection time

and sales functionality

Infor® M3

https://www.reynolds-cs.com/




Rynkeby Foods

Founded in 1935, Rynkeby Foods is the leading Danish manufacturer of fruit juices and other fruit-based foodstuffs, including jam, wine products, iced tea, and stewed fruit. The company employs 250 people at its factory in Ringe, Denmark, and has grown steadily by buying and merging with other companies. Products are sold to large supermarket chains and exported to Sweden, Norway, Finland, and Germany. RynkebyFoods is 100% owned by the dairy concern Arla Foods

www.rynkeby.dk

Country

Denmark

Industry

Food and Beverage

Now we have the right

system in place to improve

the availability and accuracy

of our key company data and

information, providing overall

reporting abilities for our

management team.“

Steen Lund-PedersenIT Manager, Rynkeby Foods

• Replace an older, highly customized

system with a more modern,

standardized solution

• Find a solution tailor-made for the

food and beverage industry

• Used Infor’s implementation methodology,

a proven process that includes design,

establishment, and execution phases, to

achieve a straightforward, problem-free

implementation

• Experienced lower total cost of ownership

by implementing a solution with built-in

industry expertise and the user-friendly

Infor Smart Office interface, resulting in

more efficient processes

• Met industry-specific requirements

and helped avoid excess production

or stock-outs

• Gained the ability to download and install

patches and other updates via the web

Infor® M3

http://www.rynkeby.dk/





Seaboard Foods

Seaboard Foods is an integrated food company producing premium pork products for both domestic and international markets. Based in Shawnee Mission, Kansas with multiple facilities through out the US. Their customers include food service, retail and other processors in the US and several international markets.

http://www.seaboardfoods.com/

Headquarters

Kansas, USA

Industry

Food & Beverage (Meat Processing)

“Infor works with you to

identify the right systems for

your organization and to

identify and change

processes to meet your future

needs.”

Brad HamiltonVP of Planning & Analysis

Seaboard Foods

• Struggling with accurate inventory

visibility which affected their deliveries

so customer satisfaction deteriorated.

• Business was growing with new

facilities coming on line but lacked

aggregated view of their business

• Legacy system was becoming

fragmented and lacked modern

functionality

• Insufficient planning tools to optimize

usage of raw materials

• Adopted a phased approach in order

to capture incremental value, to align

with specific “start-up” dates for new

plants, and to reduce risks to the

business.

• Reduced data variability across

facilities

• Business insight helped redefine

business processes

• Reduced down-time due to improved

maintenance management

Infor® M3

Infor Advanced Planning

Infor Demand Planning

Infor Optiva

http://www.seaboardfoods.com/




Tree Top, Inc.

Tree Top is a grower-owned co-operative with 1,000 owners. In

its 55-year history, Tree Top has become the world's largest

producer of dried apple products, while still holding true to its

core values: producing the highest quality fruit products. With

eight plants all along the West Coast, Tree Top is the leading fruit

ingredient supplier in the US. Tree Top delivers food ingredients

to over 20 of the nation's top 25 food companies. Tree Top

produces dried, frozen, fresh-cut fruit, juices, sauces, and purees

www.treetop.com

Headquarters

Selah, WA, United States

Industry

Food and beverage

One of the things we’re excited about right now is Infor Ming.le™

and Infor ION®. When these technologies are implemented they will directly improve our employees’ daily interactions with Infor M3. We don't see it as technical improvement. We see it as business improvement. Employees will have superior visibility into the information that matters to them.”

Glenn KingVP of Information Services

Tree Top, Inc.

• Integrate new acquisitions with its

ERP system quickly and within

budget parameters

• Eliminate the need for specific

customizations and modules to its

ERP system

• Upgrade Infor M3 to support its core

business initiative to double sales

revenue in 10 years

• Align requirements for the safe

quality foods (SQF) initiatives with

end-product deliverables

• Redirected time and resources away

from in-house system development

• Reduced the time needed to harness

the value of new employees and

product lines following acquisitions

• Increased product sales through

improved supply chain management

and improved B2B sales

• Ensured that all SQF requirements

are met with Infor M3’s superior

product tracking and traceability

capabilities

• Reduced costly and time-consuming

system customizations

Infor® M3

http://www.treetop.com/





Unicorn Grain Specialties

Unicorn supplies a wide range of treated grains. Their two specialties are: the products from our Presco® grain puffing installation and the products from our Multi Purpose Plant, where different flour varieties undergo heat treatment or are extruded. Unicorn Grain Specialties conducts intensive research aimed at understanding and substantiating the unique features of the Presco®

products and Specialties

www.unicorngrain.com

Headquarters

Netherlands

Industry

Food & Beverage

With Infor M3 we are kept

up-to-date and are able

to monitor our stock levels

closely which results

in increased revenues.”

Ton Van VeghelExecution Officer

Unicorn Grain Specialties

• Working with two different systems

resulting in duplication of work

• Importance of quick and reliable

information to make purchasing

efficient

• Insights about customers to serve

them better

• Automate processes to manage huge

volumes with limited resources

• Single source of information for all

departments eliminating duplication of

work

• Quick and reliable data on hand which

aids in making informed purchasing

decisions

• Enthusiasm amongst users because

of the visuals and user-friendliness of the

system

• Central point which provides insights

and overview of each customer instantly

• Quick learning enables users to access

the system better and contribute in

multiple ways

Infor® M3

http://unicorngrain.com/

27Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential Copyright © 2017. Infor. All Rights Reserved. www.infor.com 27Infor Confidential

Appendix A

Additional profiles

Older format.


Business challengesGrowing business. Seeking solution that could handle issues including

• Shipping restrictions based on product formulations and regulations

• Short lifecycles, expiry dating & customer preferences

• Optimizing Inventory Allocations

• Traceability of in-process manufacturing and finished product shipments

Solution• Infor M3

Why Infor• Strong Reputation in Food & Beverage Marketplace

• Consistent approach to Food Quality & Safety matches Champion Petfoods’ approach – a great partnership from the beginning

• Infor’s M3 Product supports Champion Petfoods’ rapid global growth

• Infor products support multiple languages, currencies, locations, accounting practices, etc. “out of the box”

• Infor software applications support Champion Petfoods’ business processes well

• Successful Phase One “Go Live” in 6½ months

Champion Pet Foods

• Independent specialty

food manufacturer,

corporate offices located

in Edmonton, AB CANADA

• Producer of highest quality

dog and cat food on the

market

• Worldwide product

distribution to over 60

countries

• Expansion soon to

Auburn, Kentucky USA

(Manufacturing &

Distribution)


Business challenges

Outdated and overly customized ERP was no longer being supported. Needed a new

solution to address business needs especially in the area of planning

Solution - Infor Food & Beverage

• Core Industry ERP: M3

Why Infor?

• Industry-specific functionality: Infor’s knowledge of Life Sciences and Food &

Beverage was a differentiator (‘’’..far more suitable compared with SAP”).

• Time to market: Dr Soldan had been using M3 for distribution so expanding to the entire

business was quicker than other options and was even faster than anticipated.

• Track & trace: Given that the company competes in the pharma space, they needed a

batch tracking capability

Profile

Dr C Soldan

• Manufacturer of cough

drops and other sweet

specialties

• German based

company with 2

locations; founded in

1899

• Products sold at retail

and convenience stores


Business challenges

• Company was sold off to investors in late 2015

• Needed to quickly secure a new ERP solution due to divestiture

• Solution must be able to support future acquisitions

Solution• CloudSuite Food & Beverage

Why Infor & Results

• Cloud solution enabled them to migrate quickly

• Infor knowledge of Food & Beverage

• Confidence in the reliability that AWS would bring

• Select Infor in December. Live in August.

Eagle Family Foods

• 150+ year old brand

started by Gail Borden

• Acquired from Smucker’s

in late 2015

• ~200 employees in 2 US

locations

• Purchased Cornfields in

Aug 2016


Business challenges

• Old Infor ERP system (PRMS) could not support their current business

• A large player in their niche and need solution to meet their vision of growth

Solution – Infor Food & Beverage Suite

• ERP: Infor M3 ERP

• Edge Apps: CRM, Optiva (PLM), SCE

Why Infor?

• Leveraged existing relationship with account and remained transparent throughout process with

customers as well as consultant (Panorama)

• Embraced the label competition (Deacom, MS) tried to place on us as being a bunch of bolt-ons

and instead explained the value of a flexible approach with best-in-breed apps.

• SCE was a critical component in closing the deal

• Offered them a solution that fit their vision of their business

Frontier Natural

• Large supplier of

organic herbs & spices.

• US based (Iowa) with 2

manufacturing &

distribution facilities

• Sells through natural

food & specialty store in

US and Canada

• $120M revenue

Internal Information Only


Business challenges

• Growth through acquisition resulted in multiple disparate systems in four plants, with continued

acquisitions planned.

• 400 SKU’s changes per year (new products in, old products out) with required updates to nutritional

labels was time intensive and slow to market.

• Private equity ownership required better visibility to current and trending health of the business

Solution – Infor CloudSuite Food & Beverage – Channel Sale

• ERP: Infor M3 ERP

• Apps: Optiva (PLM)

Why Infor?

• Food & Beverage Solution Consulting team and references clearly demonstrated Infor’s knowledge of and position in

the Food & Beverage Industry

• Infor’s Implementation Accelerators allowed for faster deployment, lower TCO and faster ROI

• Cloud model provides greatest flexibility to quickly deploy to new plants and scale to the growth of the business.

Give & Go

• Canadian manufacturer

of baked goods for 25+

years.

• Private equity owned

• Branded and private

label retail and

foodservice offerings



Business Challenge

• Disassembly process and re-assembly process

• Push-pull supply chain

• Different margins

Results

• Reduced

– Packaging & Ingredient Inventory

– Packaging Waste

– Sales Opportunity Cost (Stock-outs)

– Labor

• Enhanced revenue on excess product

Gold’n Plump

Profile

• HQ: Minnesota

• Largest international chicken producer in Midwest

• Distribution in approx. 20 states including grocery

stores, delis & restaurants

• Exports internationally

Solution

• Infor Demand Planning

• Infor Advanced Planning


Gold’n Plump

“With Infor10 Demand Planning and Advanced Planning, we have

saved $15 million over the past 7 years. We are now able to forecast

demand more accurately, ensuring that our inventory is optimized so

that we do not incur additional safety stock costs while at the same time

ensuring that we are maximizing our profits by producing the right

amount of the highest margin products."

GOLD’N PLUMP, UNITED STATES

34


Jelly Belly

• World leading

confectionary company

• Emphasis on superior

quality

• 1,200 SKUs

• 3 manufacturing plants

Profile

Business Challenge

• 2-3 weeks to produce a finished good

• Build-to-forecast

• Ship within 24 hours of order receipt

• Need advanced modeling tools to maximize utilization of production resources

• Mix-mode manufacturing (process & discrete)

Solution - Infor Life Science

• Core Industry ERP: M3

Results

• Improved cost and profitability visibility across the business

– P&L by customer

– Quick proforma costing for creating new products and cost optimization of existing products

• Lower inventory up to 25%/month due to improved forecasting


Jelly Belly

“The solution needed to be flexible enough to handle our process. To

create 1,200 finished good items [we] require 7,000 structures -

resource, routing or bill of materials – no other system we found would

give us that single stop support”

JELLY BELLY, UNITED STATES


Business challenges• Fast growing company

• Concern over agility and scalability of current solution

• Seasonal supply but year round demand

Solution• CloudSuite Food & Beverage

Why Infor• Smaller footprint that cloud deployment enables

• Out of the box, deep F&B functionality

• Future proof investment

"Its cloud-based out-of-the-box functionality and standardization means we can focus all our energies on developing our business - not our ERP system."

Mattias Wistrand, CFO

Kiviks Musteri

• Swedish Cider & Fruit

Processor

• Diverse product portfolio

od juices, cider, sauces

• Small but fast growing


Business challenges

• Duplication of effort in multiple systems

• Existing solution unable to support growth and new opportunities

• Improve manufacturing capacities and efficiencies


Results

• Improvements in reporting and access to timely information

• Improved efficiency gains across operational and supply chain processes including finished goods

inventory tracking, optimized raw materials purchasing, promotion and handling of frozen goods

• Better interoperability between the company and supply chain partners

“The improved information allows the company to strategically review our product range and our

customer base and make better, more informed strategic decisions.”

Patties Foods

• Largest Australian pastry

manufacturer

• Manufacture and

distribute frozen savory

and sweet products,

including pies, pastries

and sausage rolls

• Brands include a.o.

Patties, Herbert Adams,

Four’n Twenty and

Creative Gourmet


Business challenges

• Multiple legacy applications and systems

• Increased competition putting new pressures on business

• Business processes and overall operations not optimized


Why Infor

• One solution that can manage production, warehouse, purchasing, accounting and marketing

• Solution that could manage mixed-mode and complex manufacturing

• Food & Beverage knowledge and track-record

"Infor M3 works beautifully to manage a sophisticated array of services and operations related to food

manufacturing, affirming Infor's deep understanding of our industry."

Mr. Worapars Mahattanobol, Managing Director

Preserved Food Specialty

• Thailand based dry food

(seafood, meat,

vegetable, dairy)

manufacturer

• Domestic and

International sales


Business challenges

Replace old JDE Financials and Prism manufacturing with a modern, 21st century system with

emphasis on better inventory management.

Solution:

• ERP: Core M3 F&B functionality including analytics & BI.

• Technology: ION, Infor Ming.le

• Applications: Optiva, Advanced Planning, Demand Planning

Why Infor? (vs. Microsoft)

• Full suite for Food Manufacturing: The mix of ERP and best-in-breed applications

• In-house industry knowledge/vision. Product specialist as well as executive vision and

commitment to the industry. Couldn’t get this from Microsoft

• Value Assessment: Wanted tangible results that could be used to sell and manage the project

• $600M privately

held US company

focused on Mexican

process foods

• Previous JDA and

Prism customers

that selected M3

• California based

Ruiz Foods


Appendix B

Implementation Stories



Business challenges ResultsSolution Implementation rationale

Century Pacific Food, Inc.

Century Pacific Group has business interests in overseas food distribution, frozen processed meat manufacturing, coconut water private-label export, restaurant operations, and real estate development. It also serves as the parent company of Century Pacific Food, Inc., which is the Philippines’ largest canned food company. Its market-leading brands include Century Tuna and Argentina Corned Beef.

www.centurypacific.com.ph

Industry

Food & Beverage

Headquarters

Philippines

• Remain competitive in the marketplace

• Reduce in-house infrastructure

maintenance costs

• Retire aged hardware and resolve

scalability issues

• Add a disaster recovery capability to the

ERP system

• Provide 100% system uptime

• Migrated in-house applications to AWS

in record downtime

• Successfully completed project go-live

with Infor Consulting Services’ flexibility,

close communication with project team,

great teamwork, and excellent technical

skills

• Improved the company’s bottom line

with reduced manpower and

infrastructure costs

• Eliminated system downtime and

performance constraints during peak

• Redeployed internal resources

previously used for maintaining the in-

house infrastructure to other business

functions

Infor® LN

Implementation Details

• Go-live date: September 8, 2014

• Number of users: 218

• Number of sites: 13

• Locations of sites: Philippines

• Deployment:

Cloud - Amazon Web Services (AWS)

• Allow the company to keep pace

with rapid business expansion

and organizational change

• Smooth the transition from a private

to a public company

• Move to a Cloud-based environment

• Retrain end users from former

to new environment

http://www.centurypacific.com.ph/


This is our first initiative of this magnitude. We’re very pleased

with the smooth go-live and resulting performance

improvements compared to the on premise deployment.

The successful completion of this initiative gives us

opportunities to look for additional ways to use our internal

resources effectively in support of other ongoing projects.”

Paul Hernandez

Assistant VP for IT

Century Pacific Food, Inc.




DAT-Schaub Group

DAT-Schaub Group is a worldwide leader in sourcing, producing,

warehousing, marketing, distributing, and exporting sausage

casings and ingredients to the food industry. At DAT-Schaub

Group, the Infor Services team delivered a successful upgrade

project on time and under budget with strong knowledge

and familiarity with the implementation of Infor products.

www.dat-schaub.dk

Industry

Food & Beverage

Headquarters

Denmark

• Upgrade to Infor M3 for

Food & Beverage v10.1

• Improve automation and functional

accuracy within drafts to meet needs in

French subsidiary

• Modernize the system and leverage

functionality in the newest release

• Delivered a successful upgrade project

on time and under budget with strong

knowledge and familiarity with the

implementation

• Provided very accessible and helpful

assistance

• Partnered with the internal IT team on

the database upgrade

• Participated in mapping and education

related to a new way of doing payments

in Europe (SEPA)

Infor® M3


• Go-live date: December 12, 2012

• Number of users: < 210

• Number of sites: 8-9 divisions

• Locations of sites: Denmark, Norway,

Sweden, Finland, Estonia, Germany,

UK, Portugal, Australia

• Deployment: On-premise

• Improve functionality within drafts

• Implement in new subsidiary

• Leverage the latest functionality

to allow easier roll-out

• Increase overall functionality

http://www.dat-schaub.dk/




Idahoan Foods, LLC.

Idahoan Foods specializes in the production of dehydrated

potato products, which it sells under the brand Idahoan.

It has launched premium lines under the Steakhouse

sub-brand including casseroles made with red potatoes

and high-quality dry soup mixes.

www.idahoan.com

Industry

Food & Beverage

Headquarters

USA

• Provide a system to better monitor

transactions throughout the organization

including manufacturing operations,

supply chain activities, customer

and supplier relationships, warehouse

and distribution processes,

and financial management

• Support core processes including

customer sales and service, supply

chain management, manufacturing

operations, and financial management

• Delivered project on time

and under budget

• Leveraged mixed deployment

methodology and experienced

project management skills

• Engaged with a strong project team

on both sides

• Allowed previous Movex users

to transition to the new system

with minimum degree of change

Infor® M3

Infor Warehouse Mobility


• Go-live date: 1st April, 2014

• Number of users:

– 200 (M3)

– 100 (Mobility)


• Location of sites: Idaho

• Deployment: On premise

• Achieve widespread business

process improvement

• Streamline processes and simplify

operations

• Improve system use

• Eliminate time consuming

and expensive modifications

• Ensure future success by positioning

Idahoan to leverage best technology

http://www.idahoan.com/


The upgraded version of Infor M3 is going to impact several departments throughout our organization, and will help us modernize several daily functions so we can support other more critical tasks. Our teams have the functionality to increase productivity, significantly enhance the management of operational assets, and further increase visibility and control over information.”

Steve SimmonsDirector, Information Technology

Idahoan Foods, LLC.




T. Hasegawa U.S.A., Inc.

T. Hasegawa USA is the wholly owned subsidiary of

T. Hasegawa Co. Ltd., a global top 10 manufacturer of flavors

and fragrances. T. Hasegawa USA manufactures a full

spectrum of flavors in Cerritos, CA.

www.thasegawa.com

Industry

Food & Beverage

Headquarters

USA

This product and Infor

integrations are amazing.”

Nasser DastmalchiDirector R&D

T. Hasegawa USA

• Eliminate customizations in older

version of Infor LX and standardize

multiple systems

• Leverage Infor’s industry-specific

software to meet business needs

and ensure system integration

• Replace R&D customization with Infor

Optiva and Infor LX for manufacturing

• Improve data and reporting

• Reduce time to market by half and

reduce costs by using Infor Optiva for

R&D to customize drink and food flavors

for customers

• Infor ICS delivered a smooth and

successful go-live due to the project

manager’s expertise

• The roll-out of Infor Optiva was on time

and within budget

• Current testing is underway for plans to

implement Infor ION and Infor Ming.le

• Anticipate realizing benefits in three

to six months while users are learning

the system

Infor® Optiva

Infor LX

Infor Implementation Accelerators


• Go-live date: 9/28/15 Infor Optiva,

Infor LX (upgrade 8.35 go live 1/16)

Infor ION, Infor Ming.le installed test

in 11/15)

• Number of users:

– Infor Optiva = beta test 20

– Infor LX = 80


• Locations of sites: California


http://www.thasegawa.com/




J.R. Watkins

J.R. Watkins is America's original apothecary manufacturer

featuring a diverse line of personal care, home care,

remedies, herbs, spices and flavorings.

www.jrwatkins.com

Headquarters

United States

Industry

Food & Beverage and Life Sciences

• Modernize IT portfolio by upgrading

to Infor M3 version 13.2 10x from v7.1

• Leverage Infor CloudSuite Food &

Beverage’s ability to strongly support the

migration of Infor M3 on premise to a

cloud deployment

• Eliminate the burden on management to

provide day to day ERP system support

• Reduce total cost of ownership and

allow focus on core business

competencies with a cloud deployment

• Worked with Infor Services and third

party groups to understand available

Infor resources and move forward

with confidence

• Identified total cost of ownership savings

over five years through assessment

by the Infor Value Engineering Team

• Completed the project in three months

(one month early) and under budget

with strong collaboration and smooth

operation among dedicated teams

including global Infor Services and

project management teams, Infor’s

partner Avaap, and internal teams

• Leverage enhanced capabilities

and extended functionality of

Infor CloudSuite Food & Beverage

including demand planning

• Increase efficiency and drive innovation

using a new business model,

new process flows, and enhanced task

collaboration with expanded use

of a system designed to support

those functions

• Plan for future user experience

improvements through Infor Smart

Office, Infor ION, and Infor Ming.le®

Infor CloudSuite™ Food & Beverage

Infor M3 13.2 10x (upgrade)


• Go-live date: August 2, 2015



• Locations of sites: Winona, MN

• Deployment: Cloud/AWS

http://www.jrwatkins.com/


Infor M3 is a solid product with a lot of functionality. We

upgraded Infor M3 in the cloud in three short months!”

Scott Iverson

Director of IT

J.R. Watkins


Appendix C

Valid but limited value (old or non-core products)




Better Baked Foods

Better Baked Foods produces high-quality, frozen products

for its customers. The company has three manufacturing

facilities, including two USDA Certified Manufacturing

Facilities and one AIB Certified Manufacturing Facility. Better

Baked Foods provides both brand and private label products

to the retail, special channel, foodservice, and club markets.

www.betterbaked.com

Headquarters

USA

Industry

Food and Beverage/Prepared Foods

With Infor SyteLine, we

integrated all of our disparate

systems into one application

and made it easier for our

employees and executives to

get the data that they need.”

Brad HarrisonIT Manager

Better Baked Foods

• Streamline inventory control

• Facilitate consolidated data access

• Replace home grown, disparate

systems

• Increased sales by 38% with no increase

in staff

• Reduced inventory process time

and gained extensive inventory control

• Eliminated manual key-in of information

with bar coding functionality

Infor CloudSuite™ Industrial

(SyteLine®)

From selling and sourcing to production

and fulfillment, this robust enterprise

resource planning (ERP) solution provides

organization-wide visibility

http://www.betterbaked.com/




Brown-Forman Deutschland Gmbh

The roots of family-run Brown-Forman go back to the year 1870, when George Garvin Brown laid the company’s foundation in Louisville, Kentucky, by bottling American Old Forester Kentucky Straight Bourbon Whiskey for the first time. Today, Brown-Forman is the manufacturer behind traditional brands such as Jack Daniel‘s, Finlandia Vodka, and Woodford Reserve. Present in the German market since 1996, distributing first through partners, Brown-Forman has been using its own subsidiary in Hamburg since October 2010 to sell its spirits. Brown-Forman has around 100 employees in Germany.

www.brown-forman.de

Industry

Food & Beverage

Headquarters

Hamburg, Germany

In the past, we first had to discuss all the data situations and the figures had to be validated, which was a lengthy process. Now, however, we are able to put together the data needed for the plan and coming business year within just a few days. We can now discuss business directly on the basis of up-to-date information, and are thereby able to make well-informed decisions more quickly.”

Lars BraunController, Brown-Forman Deutschland GmbH

• Direct sales calls for more detailed

information to manage the business

• Data consolidation is time-consuming

• Demand for BI system increases to

manage sales activities

• Requires ad hoc forecasts and

profitability calculations

• Adaptability to individual requirements

• Holistic data model based on interfaces

to SAP/R3 and external sources

• Reliable planning basis for detailed

insights into revenues from customers

and product

• Planning information available

within minutes

Infor® BI

http://www.brown-forman.de/




Vonpar

Founded more than 60 years ago, Vonpar is a

leading Brazilian food and beverage company

representing top brands such as Coca-Cola®,

Heineken®, and Neugebauer. The company has

more than 5,000 employees.

www.vonpar.com.br

Headquarters

Brazil

Industry

Food and Beverage

The decisions we made

with Infor Network Design

helped us avoid unnecessary

expenses and generated

great annual savings.”

Thales KesslerSupply Chain Manager

Vonpar

• Analyze the environment to

determine the optimal number,

location, and size

of facilities, as well as the right

inventory levels

• Design the optimal supply chain

network

• Increase customer satisfaction

• Maintained a competitive position

by keeping three existing

distribution centers and building a

new one

• Optimized processes by limiting

the number of distributors

• Generated savings with

simulations

and modeling

Infor® Network Design

Design the optimal supply chain

network and adapt the network to

keep pace with changes in the

business

http://www.vonpar.com.br/


Appendix D

Internal only – too new or potential reference status issues


Profile

• Fibria Celulose, a Brazilian pulp &

paper company, is part of Grupo

Votorantim, a top 10 Brazilian

Industrial Manufacturing Groups

• Fibria Revenues: $3B USD

• Production: 7MM ton capacity

across 7 factories. Presence in 60

countries serving education,

health, hygiene & cleaning sectors

• DCs globally with offices in São

Paulo, Beijing, Hungary, Hong

Kong, Miami and Switzerland

Business challenges• Growing Complexity: across channels; and balancing supply and demand across 24 locations

• Process Integration: domestic & global, production to demand including international shipping plan

Solution: Supply Chain Planning (SCP) Cloud Suite• Demand Planning (Demand+), Supply Planning (Supply+ with AP Engine), S&OP

• 5 year contract. Key Brazilian SAP ERP customer. Follow-on ops: EAM at Fibria, SCP at other divisions

Why Infor?• Proof of Concept: Demonstrated fit of Supply Planning with 3 unique AP models. Assessed detailed

data to derive parameters and evaluate production, distribution and detailed transportation options. Key:

solution flexibility & capability to manage international shipment constraints and complexity.

• Supply Chain Planning Expertise: Infor and Axsis worked in tandem to communicate clear value

throughout the process against competition including SAP (Fibria’s ERP), JDA, and Belge

Key Areas of Expected Impact• Holistic, collaborative examination of global demand for improved response planning

• Informed utilization of production, distribution and transportation resources

• Assess complex supply chain cost tradeoffs along with impact on inventory buffers and service levels






Heineken International

Heineken is the number one brewer in Europe and the

number two brewer in the world. It has 73,500 employees;

more than 250 international, regional, local and specialty

beers and ciders; and operates more than 165 breweries,

malteries, cider plants and other production facilities

in more than 70 countries.

www.theheinekencompany.com

Industry

Food & Beverage

Headquarters

Netherlands

We eliminated a tank per

week from the previous

standard production run,

saving us millions of dollars.”

Heineken Breweries, Netherlands

• Attempting to balance source across

three breweries in Netherlands

• Need to plan tactical stock build

for summer peak

• Balance long lead time (brewing)

with packaging (pull)

• Manage total inventory in supply chain

(including USA & export)

• Improved planning and scheduling

capabilities have optimized timing

between brewing and packaging

to minimize idle packaging lines

• Better operational efficiency freed-up

one whole tank in the schedule

• Streamlining core processes reduced

changeover on packaging lines

• Lower finished product inventory allowed

for reduction in warehouse capacity

in region (2 to 1)



http://www.theheinekencompany.com/





HZPC Holdings

HZPC is an innovative global market leader in

potato breeding, seed potato trade and product

concept development. It operates in more than

19 countries and exports to over 80 countries.

https://www.hzpc.com/

Headquarters

Netherlands

Industry

Food & Beverage

“quote

Big Wig VP of xyz

ABC

• International growth was requiring

multi country localizations

• Food Safety & Traceability

including administration of

numerous lot characteristics

• Agility to be able to adopt new

business models

• Mobility for owner (coop farmers)

• Multi-country solution (currency &

localizations)

• Strong Quality and Compliance

capabilities including M3’s

Graphical Lot Tracker and Quality

Management System (QMS)

• Integrated Cloud Solution out of the

box

• Proved track record of solution as

well as partner (Alpha-Beta)

• Speed of deployment


https://www.hzpc.com/





Indiana Packers

Indiana Packers is a 25+ year old, $1B national

leader in the processing of premium pork

products. Their business serves retail,

foodservice and other food manufacturing

companies. Customers are primarily in the US

and Japan

https://indianapackerscorp.com/

Headquarters

US

Industry

Food & Beverage

“quote

Big Wig VP of xyz

ABC

• Experiencing tremendous growth

and planning to expand operation

and capacity to support further

growth

• Need a solution to help them

optimize their current business &

operational processes

• Need to serve their diverse

customers better

• Meet existing and upcoming

compliance requirements in US

and Japan (e.g., J-SOX)

• Cloud ready solution

• Infor’s capabilities for the meat

processing industry both in ERP as

well as SCP

• Speed and cost of deploying

services

• Proof of success with similar pork

& meat processors


https://indianapackerscorp.com/





Old Neighborhood Foods

Multigenerational, family owned and operated

manufacturer of quality beef shaved steak, shaved pork,

shaved chicken, sausages, hot dogs, corned beef and

other deli products.

http://www.oldneighborhoodfoods.com/

Headquarters

USA

Industry

Food & Beverage

• Growing business struggling with

antiquated technology platform

• Current solution was failing to

provide the level of reliability

needed to compete within a

rapidly modernizing industry.

• Newer technologies that relieves

some of the more cumbersome

tasks including manual data entry

• Provided a higher level of inter-

organizational connectivity and

reporting

• Gaining a robust applications

platform that they can count on for

reliability

• Beautiful, industry-specific cloud

solution helps lower capital IT

investment

CloudSuite™ Food & Beverage

http://www.oldneighborhoodfoods.com/


Appendix E

Need to confirm current status as reference




Cermaq

The Cermaq Group farms salmon in Norway, Canada, and Chile,

and has about 3900 employees; 530 work in Norway where the

main office is located. The Business Idea of Cermaq is “to bring

sustainable salmon from egg to plate”, which effectively means

that the company will be focused on salmon farming in the entire

value chain. In Norway alone, production in 2014 amounted

to 50,000 tons of fish, and global production corresponded

to 450 million salmon dinners.

www.cermaq.com

Headquarters

Norway

Industry

Food & Beverage

Infor EAM handles

maintenance reports, work

requests, documentation,

and technical history, which

simplifies processes across

several roles. This drives

efficiency companywide.”

Wibeke AasjordJuulIT Manager Cermaq Norway

Cermaq

• Meet strong internal demand to

implement a comprehensive, user-

friendly solution capable of handling

technical operations, equipment, and

maintenance processes

• Reduce manual processes to improve

employee productivity

• Simplify compliance with strict regulatory

standards for 40 marine farming units

dispersed over a wide area in fjords,

along the coast, and in the Norwegian

Sea

• Implemented a user-friendly,

single-source system to manage

processes from maintenance to

technical operations

• Improved documenting and reporting

capabilities

• Increased employee efficiency with

streamlined workflow processes

• Simplified compliance with strict

regulatory marine farm requirements

for both salt water and fresh water farms

and processing facilities


http://www.cermaq.com/




We have been using Infor products for a long time now and are happy to recommend them. Infor consultants are also very responsive and provide quick support during the implementation. We are quite happy with Infor products and services.”

Nanthapol KanjanasoonVice President, LogisticsCharoen Pokphand Foods

Charoen Pokphand Foods (CPF)

Charoen Pokphand Foods Public Company Limited (“CPF”) is one of the world’s leading listed agro-industrial and food conglomerates which operates a vertically integrated business. The company operates in 16 countries and exports products from Thailand to over 30 countries covering a population of over four billion around the world.

www.cpfworldwide.com

Headquarters

Thailand

Industry

Food & Beverage

• Enhance application stability by

upgrading to the latest version

of the application

• Improve data synchronization with

upgrade to modern technology

• Reduce the number of transactions

in order fulfillment

• Link data to dedicated Automated

Storage Retrieval System (ASRS)

• Achieved better data synchronization

through system stability by upgrading

to the latest version of the application

• Enhanced picking efficiency by 6 times

by consolidating multiple transactions

into a single transaction

• Increased business volumes through

improved operational efficiency

• Improve the accuracy, speed,

and efficiency of management

decision making

Infor® Supply Chain Management


• Go-live date: December 2016



• Location of sites: Thailand


http://www.cpfworldwide.com/




Weston Foods

For over 130 years Weston Foods has been a proud

Canadian company. Its operations include more than 50

locations across Canada and the U.S., with over 5,000

employees in various manufacturing facilities, distribution

centers and corporate environments.

www.westonfoods.ca

Industry

Food and Beverage

Headquarters

Canada

Revenue

$32 Billion

• Maintenance processes were out of

control

• No visibility to inventory across any of

the sites

• MRO (Maintenance, Repair and

Overhaul) Items could not be found

• Defined maintenance processes based

on Best Practices

• Work Orders have detailed instructions

• Seamless Integration to Infor ERP Baan

• 15 plants, 250 users, working on one

centralized system

• Realized $500k in Savings

• Reduced 90 day major asset failures

down from 9 to only 2


Infor EAM Mobile

Infor EAM Barcoding

Infor EAM Alert Management

Infor EAM Advanced Reports

http://www.westonfoods.ca/

Documents

Food & Beverage Customers · • Seamlessly connected Infor EAM with Infor Adage by implementing Infor ION • Eliminated duplicate data entry by entering purchase orders and receipts