2019 Annual Conference JUNE 11-13 | VANCOUVER

Focused Future:ON THE

AT

On behalf of the Local Government Management Association, I am very honoured to welcome you – members, exhibitors, sponsors, and guests – to the 2019 Annual Conference to be held in beautiful Vancouver. As we reflect on our milestone birthday, and our first 100 years as an association,

this year’s fitting theme is “Focused on the Future: LGMA at 100.” Your conference organizing committee has worked hard to produce an exciting and thought-provoking program. Right from opening keynote Hayley Wickenheiser, through to the closing keynote, the Rt. Hon. Kim Campbell, you will be inspired with stories of motivation and leadership. This includes four pre-conference workshops, dynamic speakers, along with many relevant educational sessions that will provide you with valuable information and ideas on how to stay “focused on the future.”

I look forward to joining you at the President’s Reception to kick off the 2019 conference, and encourage you to take advantage of the early conference registration discounts and pre-conference workshops. Many of us have grown to anticipate this annual gathering for its excellence in professional development. We look forward to sharing all the conference has to offer with you in Vancouver. We guarantee that you’ll meet new friends, learn something new, be inspired, and have some fun… this year’s program will not disappoint!

On behalf of our City Council and the citizens of Vancouver, I want to extend warm wishes to all delegates attending the 2019 annual conference of the Local Government Management Association of BC.

Local governments are in many ways the most immediate and impactful level of government for people’s day-to-day lives. As a result, it’s important that local government leaders come together to learn and share from one another in order to deliver good governance and sound public policy.

Through training programs and discussions, the LGMA helps to solve challenges and fi nd solutions that benefi t people and communities across British Columbia. As Mayor, I am honoured that the City of Vancouver can play host to this conference and I wish you all the best as you strive to serve the people of our province by strengthening civic life.

Have a wonderful and productive time.

Sincerely,

Welcome Delegates! Welcome to Vancouver!

Mark Koch, PresidentLocal Government Management Association

Kennedy Stewart, MayorCity of Vancouver

TOU

RIS

M V

AN

CO

UV

ER P

HO

TO

3

TOU

RIS

M V

AN

CO

UV

ER P

HO

TO

Keynote Speakers

Seven World Championships, six Olympic appearances, five Olympic medals, four Olympic Gold medals – Hayley Wickenheiser is a titan of sport and a leader both on and off the ice. Considered one of the best female players in the game, her hockey IQ is highly respected in all areas of both the male and female game. She was the first female player in the world to notch a point in a men’s professional game while playing in Finland, and played in or coached at four NHL development camps with the Philadelphia Flyers, the Edmonton Oilers and the Toronto Maple Leafs – the first woman in history to have done so.

In 2014 Ms. Wickenheiser was awarded Canada’s highest honour and appointed to the Order of Canada for her achievements as an athlete and for her contributions to the growth of the women’s game.

Her passion for sport is equally matched by her desire to give back to the community, particularly to organizations with a commitment to children, including Lace ’Em Up, Jumpstart, KidSport, Project North and Right to Play. She is also the founder of the world-renowned personal and athletic development weekend, The Canadian Tire Wickenheiser World Female Hockey Festival, which provides mentoring opportunities for young athletes from around the world.

In sport, business and life, pressure is really a privilege, she says, and Hayley will provide inspiration and tips for how to perform under pressure, stay motivated, and achieve success by going above and beyond.

HAYLEY WICKENHEISER Wednesday, June 12

PERFORMING UNDER PRESSURE

Olympic Gold Medalist, Author and Motivational Speaker

KIM CAMPBELLThursday, June 13

3:50-4:50 pm

19th Prime Minister of Canada and Founding Member & Former

Secretary General of the Club of Madrid

RT. HON.

The Rt. Hon. Kim Campbell knows the power of effective leadership. From serving as the first female student body president of her high school to becoming the first female prime minister of Canada, she has spent much of her life breaking barriers. Following her tenure as the nation’s leader, she represented Canada internationally and led organizations such as the World Movement for Democracy, the Council of Women World Leaders, the International Women’s Forum, and the Club of Madrid, an independent organization of former heads of state and government (such as Bill Clinton, Mikhail Gorbachev and Mary Robinson) whose main purpose is to strengthen democracy in the world.

Ms. Campbell has also dedicated much of her time and expertise to educating current and future leaders.

Applying her academic and leadership skills, she designed and launched a ground-breaking leadership program at the University of Alberta to cultivate the next generation of leaders who are facing a world driven by intense competition, rapid technological change and unprecedented leadership challenges. She has taught at the University of British Columbia along with the Harvard Kennedy School, and is a Trustee of the International Center for the Study of Radicalisation and Political Violence (ICSR) at King’s College London.

From her rise as a young leader to an international ‘leader of leaders’, the Rt. Hon. Kim Campbell draws upon a wealth of personal experience and the most current social science to help audiences foster creativity, innovation and flexibility in leadership.

LEADERSHIP AND VISION

8:00-8:45 am

4 2019 LGMA Conference

Registration Information

PAYMENT METHODS Visa & MasterCard: Accepted with your online registration. Cheques: Make payable to Local Government Management Association and send to: 710A – 880 Douglas Street, Victoria, BC, V8W 2B7; note that payment is for “LGMA Annual Conference.”

REFUNDS & SUBSTITUTIONS Requests for refunds will be accepted until 4:30 pm June 4, 2019. Conference attendance is transferable; please give as much notice as possible to avoid delays at registration. NO REFUNDS AFTER JUNE 4, 2019.

Here is why you can’t afford to miss the LGMA Conference:

1. Professional Development – In-depth workshops and breakouts led by local government experts to provide critical skills that you can put into action back at the office.

2. Networking – Focus on your future by making valuable connections with colleagues from across British Columbia.

3. Inspiration – Keynote sessions meant to get you thinking differently today in order to realize a bright future.

4. Knowledge Sharing and Gathering – Add questions of your peers and add insights at interactive sessions or during informal conversations. Interact with sponsors and exhibitors and learn how they can help you move your organization forward.

5. Continuous Professional Learning – For a range of professional designations, session attendance may be used as credit toward Continuous Professional Learning requirements.

For further information, contact the LGMA office at 250-383-7032 or office@lgma.ca

PARTNERING WITH LGMA: SPONSORS & EXHIBITORSPosition your organization and message in front of key representatives of the BC local government sector who are actively looking for the tools, expertise and support to improve results for their communities. Gain prominent exposure by sponsoring, exhibiting or both.

Contact office@lgma.ca for sponsorship or exhibitor details. Showcase space is limited.

TOP 5 REASONS TO ATTEND

FEES (GST will be added)Pre-conference Session Fees* Early Bird After April 18Approving Officers Workshop (full day) $305 $345Communication Officers Forum (full day) $305 $345Leadership Skills Practice Lab (full day) $385 $425“Higher Purpose.” Our Competitive Advantage? (half day) $195 $220* includes lunch

Conference Fees* Early Bird After April 18LGMA member $710 $770Non-member $860 $920Life members Complimentary* includes President’s Reception on Tuesday, breakfast and lunch on Wednesday and Thursday, and the Thursday night Gala dinner.

Other FeesExtra breakfast tickets (Wed or Thurs) $45Extra lunch tickets (Wed or Thurs) $60Extra Gala tickets (Thurs) $110Extra President’s Reception tickets (Tues) $75

Student Rates: If you are a full-time student at a post-secondary institution and not employed full-time, we have special Conference rates for you. Contact office@lgma.ca.

NEW FOR 2019: FIRST-TIME MEMBERSHIP DISCOUNTSConsidering becoming an LGMA Provincial member? First-time Provincial Membership is available to any local government or First Nations employee who has never had an LGMA provincial membership before and who manages or supervises employees as per Association policy. First-time members receive discounted member rates of $150 plus GST, and a $150 voucher towards the LGMA Conference or any other LGMA program in 2019. Contact office@lgma.ca for more information.

IMPORTANT 2019 DATESRegistration deadline: June 4Early-bird pricing deadline: April 18, 4:30 pmPre-conference sessions: June 11

Conference sessions: June 12-13Annual General Meeting: June 12Going Beyond Gala: June 13

VENUE Westin Bayshore, 1601 Bayshore Dr, Vancouver

REGISTER TODAY: www.lgma.ca/lgma2019

5

While You are HerePENSION CONSULTING with JERRY WOYTACK

If you’re contemplating retirement in the near future, sign up for a 45-minute session and personalized advice with pension specialist Jerry Woytack. This service is complimentary for current LGMA members who are at least 50 years old and have held membership for at least the past fi ve years. Bring your most recent Pension Corporation member benefi t statement. Sign up in advance by contacting the LGMA offi ce, or on site at the Conference registration desk.

WEDNESDAY, JUNE 12 & THURSDAY, JUNE 138:30 AM - 4:30 PM(by appointment)

Up early? Start things off right before the working part of the day begins! Led by Vancouver Parks and Recreation staff, groups will step out from the Westin Bayshore lobby to the Coal Harbour seawall with views of the North Shore mountains.

EARLY RISERS’ CLUBWEDNESDAY, JUNE 12 & THURSDAY, JUNE 136:30-7:15 AM

Representatives from several post-secondary educational institutions and the Ministry of Municipal Affairs and Housing will be available to provide delegates with information about education and local government certification programs.

EDUCATION INFORMATION KIOSKAT THE SHOWCASE

Put a spotlight on your community! Delegates are invited to take an active role in contributing to the Heritage Showcase. Highlight what is special about where you live and the changes or innovations that have taken place. Tables will be sorted by LGMA Chapter regions and together we can celebrate 100 years of learning, leadership and growth. Visit www.lgma.ca to learn how you can participate.

LGMA100 HERITAGE SHOWCASEON DISPLAY ALL DAY THURSDAY

Supporting local government professionals since 1919

In 2019 the LGMA, its members and its partners celebrate 100 years of working together to support local government professionals. LGMA2019 marks this milestone by bringing together delegates from all regions of B.C. to explore best practices, innovative solutions and future trends in the field of local government.

NEW FOR 2019: LEARNING TRACKS

SESSIONS HAVE BEEN CAREFULLY CURATED ALONG THE FOLLOWING PRIMARY LEARNING TRACKS. Watch for these icons throughout the listings:

CREATING SMART, SUSTAINABLE COMMUNITIES

Focus on strategies to meet the present and future needs of citizens, and to build resilient and sustainable communities.

ENCOURAGING INNOVATIONTake a deep dive into the elements of nurturing creativity and harnessing emerging technology or knowledge to develop innovative and responsive models for service delivery.

FUTURE-READY WORKFORCE / WORKPLACE OF THE FUTURE

Examine what the local government workplace of the future will look like and what attributes will be necessary.

TRENDS AND BEST PRACTICES IN LOCAL GOVERNMENT

Learn about the latest developments and important issues facing local government, and expand and rethink current practices.

S

I

F

T

TOURISM VANCOUVER PHOTO

6 2019 LGMA Conference

Tuesday, June 11

Pre-conference Sessions8:30 am-4:30 pm: PRE-CONFERENCE SESSION #1APPROVING OFFICERS WORKSHOP

This annual workshop will address a number of fundamental issues and provide practical advice related to the approval of subdivisions. The program will consist of both plenary sessions of common interest to all Approving Officers working in B.C. local governments, as well as breakouts for more in-depth discussions on specified topics. In addition, the interactive format will include facilitated discussion where participants can present issues, share best practices and benefit from peer-to-peer learning.

8:30 am-4 pm: PRE-CONFERENCE SESSION #2 COMMUNICATION OFFICERS FORUM

Engage – Building Better Community Relationships. This year’s day-long communications forum includes presentations on:

• reconciliation with indigenous peoples;• apps that serve;• online engagement;• regional engagement and raising the bar with IAP2; and • an interactive panel on best uses for video.

Join us to learn about best practices, tips and tools to enhance community awareness and support for local government services – and expand your professional communications network.

8 am-4 pm: PRE-CONFERENCE SESSION #3 LEADERSHIP SKILLS PRACTICE LAB

Many local government professionals who have participated in leadership training often want more opportunities to practice or refresh their skills. This practice lab is for those who have previously completed a leadership training program, either with the LGMA or with another organization, and who want to hone their leadership competencies of respectful and collaborative conflict resolution through practice.

In this applied workshop, you will have a quick review of the theory and models of giving and receiving effective feedback, navigating challenging conversations and coaching strategies as a leader. This workshop will primarily feature skills practice, facilitated by three conflict resolution practitioners, in simulated, scenario-based exercises. You will receive individualized feedback to support the integration of these crucial leadership competencies.

T

T

PLEASE NOTE: For detailed pre-conference workshop agendas, visit www.lgma.ca/lgma2019

F

S I F TSMART, SUSTAINABLE INNOVATION

FUTURE-READY TRENDS

It’s “hats off” to you as LGMA President Mark Koch kicks off the 2019 Conference and Showcase. Join friends old and new, and interact with exhibitors who supply the goods and services that make our work possible. Bring along and tip your favourite party hat to LGMA turning 100!

5-8 pm: HATS OFF PRESIDENT’S WELCOME RECEPTION

■ 10-10:30 am: REFRESHMENT BREAK

■ 12-1 pm: LUNCH

■ 2-2:30 pm: REFRESHMENT BREAK

1-4 pm: PRE-CONFERENCE SESSION #4“HIGHER PURPOSE.” OUR COMPETITIVE

ADVANTAGE?

John Leeburn, Leeburn OD

Research suggests employees are more productive and engaged when they are intrinsically motivated – when they care greatly about the work they do. Every day local governments make a significant contribution to the quality of life of our citizens, so how can we connect our employees to this higher purpose? In this interactive workshop, participants will review research into employee motivation and engagement (Gallop, Pink and Ulrich), and learn what some organizations have done to enable and harness the power of the intrinsic motivators.

4:15-5:15 pm: FIRST-TIME ATTENDEE MEET AND GREET

First time attending the LGMA Conference? Jump right into all the networking activities the conference has to offer! During the Meet and

Greet, you will have the opportunity to meet the LGMA Board, enjoy a refreshment and make a new friend or two. This event is open to first-time attendees only.

F

7

Wednesday, June 12■ 7:15-8 am: NETWORKING BREAKFAST

■ 7:30 am-3:30 pm: SHOWCASE HOURS

See next page for third concurrent 1:45 pm session

CONCURRENT SESSIONS: 10:30 am

S I F TSMART, SUSTAINABLE INNOVATION

FUTURE-READY TRENDS

10:30-11:15 am: THINKING OUTSIDE THE FUN(DING) BOX: INNOVATIVE USES OF GRANT

FUNDING FOR COMMUNITY PLANNING AND FINANCING DEVELOPMENT

Pam Jefcoat & Sonia Sahota, CivicLegal LLP

A number of useful and much-needed grant opportunities to fund municipal capital infrastructure requirements are available to local governments. But thinking outside the box could have some interesting benefi ts for communities that are open to new options on how to utilize infrastructure funding. This session will consider the use of grant funds from a different perspective and how these opportunities and funds could, with some strategic and innovative policies, be used for community planning and fi nancing development, potentially yielding new benefi ts such as lower housing costs.

■ 9:45-10:15 am: NETWORKING BREAK / MEET THE EXHIBITORS

10:30-11:15 am: ENSURING YOUR ORGANIZATION IS EFFICIENT AND EFFECTIVE AND YOUR

COMMUNITY KNOWS IT!

Kevin Ramsay, Innova Strategy Group

As businesses and community members consistently demand good value for their local government taxes, elected offi cials need to be certain that their organizations are run effi ciently, effectively, and match levels of service with community expectations. But how do you convince your Council or Board that they do have an effective and effi cient operation? This session will review various methods to ensure that your organization is operating at an appropriate level AND, most importantly, to assure the community and elected offi cials that you are doing a great job. Discussion will also cover the top 10 challenges local government faces, as a result of internal assessment reviews conducted by Kevin Ramsay.

10:30-11:15 am: WORKPLACE INVESTIGATIONS: GETTING TO THE BOTTOM OF COMPLEX CONFLICTS

Paul McLean & Cameron R. Wardell, Mathews, Dinsdale & Clark LLP

Allegations of bullying and harassment, discrimination or otherwise unacceptable workplace behaviour may be unavoidable over the course of an organization’s lifespan. When such allegations are made, a failure to investigate properly (or at all) can lead to considerable liability. This session will focus on the why, when, and how of workplace investigations. Participants will learn how to recognize when an investigation is necessary as well as best practices in conducting an investigation.

F

T

T

I

11:30 am - 12:30 pm: ANNUAL GENERAL MEETING

■ 12:30-1:30 pm: LUNCH WITH EXHIBITORS

CONCURRENT SESSIONS: 1:45 pm

1:45-3 pm: ALIGN YOUR PEOPLE AND RESOURCES TO THE FUTURE OF WORK

Ashley Whitworth, BDO

The future of work is here, and policymakers and leaders cannot afford to wait to take action. Explore the key themes of the future of work in local government, their impact, and the practical approaches you can take to prepare and to re-align governance priorities. With more than 20 years’ experience working with clients on matters related to governance, strategy, and organizational change management, presenter Ashley Whitworth will discuss critical themes that will impact all organizations such as AI, automation and workforce alignment.

1:45-3 pm: EMERGENCY MANAGEMENT IN BC: TAKING STOCK AND LOOKING FORWARD

Ian Cunnings & Carol McClintock, Emergency Management British Columbia (EMBC)Marina Makhnach & Gordon Ruth, Auditor General for Local Government (AGLG)

EMBC and the AGLG partner to discuss findings and recommendations from recent after-action reviews; changes that have been implemented by the Province following recent activations; the role of EMBC and other provincial ministries to support local government during emergencies; as well as trends in emergency management, with an emerging focus on community resilience.

T

F

8:45-9:45 am: OFFICIAL WELCOME & OPENING CEREMONIES

8:00-8:45 am:KEYNOTE SPEAKER

HAYLEY WICKENHEISEROlympic Gold Medalist, Author andMotivational SpeakerDetails on page 3

8 2019 LGMA Conference

Wednesday, June 12 S I F TSMART, SUSTAINABLE INNOVATION

FUTURE-READY TRENDS

CONCURRENT SESSIONS: 1:45 pm (CONT.)

1:45-4:45 pm: LEARNING TOUR: THE DOWNTOWN EASTSIDE (DTES): INNOVATIVE SPACES &

CREATIVE PARTNERS IN ACTION

Representatives of the City of Vancouver

Led by City of Vancouver staff in collaboration with key community partners, this interactive walking tour of the DTES will visit its newest and most important community assets including Woodward’s, Overdose Prevention Service, Eastside Works, the DTES Market and newly opened housing, art and community spaces. See cutting-edge community partnerships in action that encompass low-income housing, low-barrier jobs and training advice, overdose prevention, and Indigenous culture and well-being. You will have an opportunity to meet the non-profi t partners who manage these innovative and creative spaces and services and provide support to some of Vancouver’s most marginalized residents.

NOTE: Space is limited and pre-registration is required. Please bring along good walking shoes.

■ 3-3:30 pm: NETWORKING BREAK / MEET THE EXHIBITORS

I

CONCURRENT SESSIONS: 3:45 pm

3:45-4:45 pm: #HARASSMENT – ADDRESSING SOCIAL MEDIA USE AND MISUSE IN THE

WORKPLACE

Natasha Jategaonkar & Cameron R. Wardell, Mathews, Dinsdale & Clark LLP

With one out of three Canadians checking social media daily and more than 50 per cent of us on Facebook, social media is everywhere. It is rapidly becoming harder to disconnect than to connect. Social media use by government employees creates a number of concerns, and employers are wise to be prepared with policies. Beyond productivity concerns, many employees also believe that what they do or say online is “private” no matter the content. Learn about privacy rights in the workplace in the context of emerging technologies and information collection, the obligations of employers with social media accounts, and how to deal with problematic posts, whether made on or off duty.

T

S

3:45-4:45 pm: ADAPTATION TO FLOODING – RECOVERY STRATEGIES IN GRAND FORKS AND

THE BOUNDARY

Cavan Gates & Graham Watt, Boundary Flood Recovery

Grand Forks and the Boundary fl ooded to historic levels in the 2018 freshet. The Boundary Flood Recovery team drafted an innovative recovery strategy and is implementing it over fi ve years. Participants will hear about new practices, including increased evaluation of risk of building in the fl ood plain, using the recovery spending as community re-investment, and fl ood-protection infrastructure and land-use regulations that consider the positive effect of a working fl oodplain.

S

Members of the LGMA (formerly Municipal Offi cers’ Association of BC) at the 1961 Annual Conference.

T

3:45-4:45 pm: THE CITIES WE NEED: PLANNINGFOR RESILIENCY

Kathleen Higgins & Guy Patterson, Young Anderson

Local governments need to become more resilient to theenvironmental, social and economic challenges that lie aheadin the 21st century. Planning for resiliency requires thatlocal governments understand the risks their communitiesface, identify the necessary adaptations, and know whattheir populations will need to continue to thrive in theircommunities. This seminar will provide an overview ofissues B.C. communities may face, how these issues can beaddressed within the existing planning framework and whatresources are available.

3:45-5:15 pm: LEARNING TOUR: OBSERVINGCONTINUITY AND CHANGE

Representatives of the Architectural Institute of BC

See results of the unique challenges of preserving “modernheritage” in the face of continuing redevelopment and urbanchange. During this walking tour of the business district,observe the most important modern and historical landmarksand discuss how density impacts a city without a highwayrunning through it.

NOTE: Space is limited and pre-registration is required.Please bring along good walking shoes.

9

Thursday, June 13■ 7:15-8 am: NETWORKING BREAKFAST

■ ALL DAY: HERITAGE SHOWCASE

8:15-9:15 am: DIGGING INTO LOCAL GOVERNMENT INNOVATION

Chris Lavin & Bill Reid, MNP

When it comes to local government innovation – both seeking and putting into practice better solutions that meet new or anticipated needs – being creative is a given. This session will explore what drives such innovations, the forms that they take, what role collaboration may have and current readiness along with abilities, the enablers and the challenges. Informing this will be the learnings gained from a survey administered in partnership with local government associations in British Columbia, Alberta and Saskatchewan.

S I F TSMART, SUSTAINABLE INNOVATION

FUTURE-READY TRENDS

9:30-10:15 am: LOCAL GOVERNMENT TOOLS TO ADDRESS AFFORDABILITY

Ryan Bortolin & Peter Johnson, Stewart McDannold Stuart

Affordable housing is one of the major challenges to creating sustainable communities. This session will take participants through the legislative tools local governments have to address housing affordability, including density bonusing, housing agreements and residential rental tenure zoning. It will also examine issues that can arise when local governments want to use their own land for providing affordable housing, whether through gifts of land to housing societies, long-term leases or through agreements involving BC Housing.

■ 10:15-10:45 am: NETWORKING BREAK

I

CONCURRENT SESSIONS: 9:30 am

9:30-10:15 am: CANNABIS: LESSONS LEARNED SO FAR

Sukhbir Manhas & Elizabeth Anderson, Young Anderson

Eight months post-legalization, this session will discuss the experiences to date of Canadian local governments with respect to regulation of cannabis in their communities. The effectiveness of various approaches to managing effects such as home production, second-hand smoke and business locations will be examined, along with approval processes for zoning and licensing retail outlets, and provincial participation in enforcement measures.

9:30-10:15 am: ENCOURAGING INNOVATION THROUGH THE ENVISION SUSTAINABILITY

ASSESSMENT OF INFRASTRUCTURE PROJECTS

Tyler Thompson, Colliers Project Leaders

Consider the importance of infrastructure in our daily lives. Population growth and climate change are stressing our resources and underscoring the need to implement more cost-effective, resource-effi cient and sustainable long-term infrastructure. We will discuss practical steps in creating sustainable infrastructure projects with Envision, a standardized rating system of criteria and performance objectives. The Envision system aids decision-makers, owners, planners, engineers and communities by identifying sustainable approaches during planning, design and construction that extend throughout the project’s operations, maintenance and end-of-life phases.

T

S

S

CONCURRENT SESSIONS: 10:45 am

10:45 am-12 pm: COURAGEOUS CONVERSATIONS: ENGAGING CITIZENS ON DIFFICULT BUT

CRITICAL TOPICS

Allison Dunnet & Liza Jimenez, City of VancouverBarb Floden, The Flow Communication Group IncJulie Rogers, District of Sechelt

Whether in a large city or small town, public engagement is a crucial part of good governance – but how do you create space for respectful dialogue on highly-charged topics? Using lessons from challenging community engagements on the provision of affordable housing for homeless residents and community forest logging operations, the City of Vancouver and the District of Sechelt will share and reflect on the ups and downs of trying to set up difficult conversations for success. This interactive session will explore how to design an engagement process that allows for a respectful exchange of views, improves credibility, and sets the foundation for engagement and decision-making going forward.

10:45 am-12 pm: THE END OF THE BOOM: RECENT ISSUES WITH THE RETIRING WORKFORCE

Jaime Hoopes & Stephanie Vellins, Harris & Co

The inevitable departure of employees from the baby boomer generation has finally arrived, and as they reach retirement age they present an increasing challenge and opportunity for public sector employers. While the age of retirement is trending upwards, public sector employers are beginning to see significant shifts in how issues of age discrimination and equity are being dealt with by the courts and administrative tribunals. For example, in May 2018 the Ontario Human Rights Tribunal ruled that age discrimination in benefits plans is unconstitutional. This session will explore recent decisions pertaining to the retiring workforce and the potential reciprocating implications for employers in this sector.

T

F

See next page for third concurrent 10:45 am session

10 2019 LGMA Conference

10:45 am-12 pm: LEGAL UPDATE 2019

Ryan Bortolin & Kathryn Stuart, Stewart McDannold Stuart

The Legal Update endeavours to keep local government offi cials current with court decisions that may impact the decisions and processes used to conduct the business of local government, as well as provide context for ongoing judicial trends and legislative reforms.

■ 12-1 pm: LUNCH WITH EXHIBITORS

T

Thursday, June 13 S I F TSMART, SUSTAINABLE INNOVATION

FUTURE-READY TRENDS

CONCURRENT SESSIONS: 10:45 am (CONT.)

CONCURRENT SESSIONS: 1:10 pm

uencing your department’s effectiveness. Take home some methods for successfully implementing application and service reviews, as well as tips to help avoid common pitfalls.

T

1:10-2:10 pm: HR BEST PRACTICES: A CASE STUDY ANALYSIS ON ATTRACTING AND RETAINING

IN-DEMAND EMPLOYEES

Nancy Johnson & Kate O’Connell, City of Burnaby

We are offi cially in an employee’s market. Through a case study analysis of Burnaby’s Clerk’s department, learn how the implementation of HR best practices, department planning and employee engagement has created a work environment that attracts and retains in-demand staff. The session will highlight how these tools can ensure knowledge transfer and legacy planning – and enhance staff retention in order to prepare your organization for current and future labour challenges. Participants will have the opportunity to work in table groups and share their own success stories.

F

CONCURRENT SESSIONS: 2:20 pm

2:20-3:20 pm: COMMUNITY BENEFIT AGREEMENTS: LOCAL GOVERNMENT AS A

PARTNER IN SOCIAL VALUE MARKET DEVELOPMENT

Steve Johnston & Wes Regan, City of VancouverOlga Rivkin, Lidstone & Co

Vancouver is Canada’s fi rst major city to develop a Community Benefi ts Agreement Policy, a partnership-focused framework to strategically support community-based labour market coordination, supply chain capacity building, and best practices in social and local procurement in concert with the property development and construction industry. Come learn about this innovative implementation framework, the engagement and research that informed the approach, and the tools available to local government to secure and sustain the proposed social impact.

2:20-3:20 pm: LEADERSHIP IN CRITICAL INFRASTRUCTURE RESILIENCY: ACHIEVING ONE

WATER WITH SYSTEM RISK MANAGEMENT PLANNING

Aline Bennett, WSPTim Lambert, BC Ministry of HealthMike Nolan, Kerr Wood Leidel

In his best-selling book 13 Ways to Kill Your Community, author/retired M.L.A. Doug Griffi ths points out that good quality and the quantity of drinking water is the number one consideration for leaders to address in planning for the long-term success of their community. Several B.C. communities have now completed pilot testing of a new System Risk Management Planning approach and have found the process pays off in many ways. Join us in exploring two B.C. initiatives to develop One Water, a systems approach to address all the high-level system threats to drinking water, wastewater, storm water systems and watershed management.

I

See next page for third concurrent 2:20 pm session

S

F 1:10-2:10 pm: BUILDING RELATIONS, BUILDINGCOMMUNITIES

Kúkpi7 Rosanne Casimir, Tk’emlúps te SecwépemcTammy Robertson, City of Kamloops

The City of Kamloops and Tk’emlúps te Secwépemc have over125 years of shared history, but it’s only in recent years thatthe relationship has grown close. While both governmentsshare the land and services, legal agreements are what havetraditionally bound the two to work together. Learn about thechallenges each government had to overcome to strengthentheir relationship, how they worked to achieve this and thesuccessful outcomes of their efforts.

1:10-2:10 pm: DEVELOPMENT APPLICATIONPROCESS REVIEWS: STRIVING FOR CONTINUOUS

IMPROVEMENT

Felicity Adams, Town of LadysmithNancy Henderson, City of West KelownaSherry Hurst, Leftside Partners IncBarclay Pitkethkly, District of Mission

Are you tired of hearing that your organization takes toolong to process development applications? How do localgovernments balance developer and Council demands forfaster applications and better customer service with theneed to provide thorough review? Learn how some localgovernments are improving application processes andcustomer service, and why application processes are justpart of the solution. A comprehensive development servicesreview is useful for identifying other underlying issuesthat could be infl

11

T

Thursday, June 13 S I F TSMART, SUSTAINABLE INNOVATION

FUTURE-READY TRENDS

2:20-3:20 pm: FIVE YEARS LATER… WHERE ARE WE WITH BULLYING AND HARASSMENT?

Adriana Wills, Harris & Co

It has been fi ve years since amendments to the Workers’ Compensation Act and Regulations enabled workers to make claims for mental disorders arising from workplace events, including bullying and harassment. Issues continue to evolve, including the privacy of investigation reports, witnesses’ rights, and the rights of complainants and respondents to remedies. This session addresses new issues, the interplay of the WorkSafe obligations with privacy and human rights, as well as updating policies and developing internal expertise in investigations.

CONCURRENT SESSIONS: 2:20 pm (CONT.) ■ 3:20-3:50 pm: NETWORKING BREAK

3:50-4:50 pm: KEYNOTE SPEAKER

RT. HON. KIM CAMPBELL 19th Prime Minister of Canada andFounding Member & Former Secretary General of the Club of MadridDetails on page 3

F

THANKS TO OUR SPONSORS! The LGMA would like to sincerely thank the following sponsors of the 2019 Conference:

We would also like to acknowledge and thank all other Conference sponsors who contributed to this event after the printing of this program.

The future is now and it’s going to be bright!

GOING BEYOND GALA6:30 pm

Join your colleagues for an illuminating evening as we celebrate the LGMA’s 100th Anniversary and focus on its future. Following an elegant reception and dinner, the evening will shine a light on those who have gone above and beyond with significant contributions to local government service this past year. Then be prepared to time travel ‘Through the Decades’ as you dance to the music of March Hare and celebrate the future of the LGMA.

We encourage you to look radiant by wearing something that sparkles, shines or shimmers.

March Hare

For more travel information or tips on things to see and do in Vancouver, visit www.tourismvancouver.com.

STAYING HERE The 2019 Conference is being held at the WESTIN BAYSHORE, VANCOUVER, 1601 Bayshore Drive. Accommodations are available at special conference rates starting at $239 per night plus taxes (rates in effect until May 17).

Make a reservation through the designated LGMA RESERVATION LINK (www.lgma.ca/lgma2019) or call the hotel directly at 604-682-3377 and identify yourself as being with the LGMA Conference group.

GETTING HEREBY AIR:

If you’re arriving by air, you’ll most likely be flying into Vancouver International Airport (YVR), located just 15 kilometres from downtown Vancouver. Get downtown via car rental or taxi (zone fare is $35 one-way between YVR and the hotel), or you can easily access Vancouver’s rapid transit link, which connects YVR to downtown Vancouver in 26 minutes. Visit www.thecanadaline.com for more information.

The LGMA Conference is pleased to partner with airlines to offer special discounts for travel from June 5-20:

AIR CANADA, the official airline for the Conference, is providing conference delegates with discounts on eligible fares to Vancouver. To qualify, enter promotion code AP82BDC1 when booking at www.aircanada.com. Note: excludes Tango fares within Canada or between Canada and the U.S.

WESTJET is also offering delegates 5% discounts off Econo and 10% off EconoFlex and Premium fares for travel to Vancouver from within Canada. To qualify, use coupon code S90VJ7J when booking through www.westjet.com.

VANCOUVER HARBOUR FLIGHT CENTRE provides floatplane service to Vancouver’s Coal Harbour, one kilometre from the Westin Bayshore. Visit http://vhfc.ca for details.

BY SEA:BC FERRIES offers service to Tsawwassen, 35 kilometres south of downtown Vancouver off Highway 99; as well as to Horseshoe Bay, 20 kilometres northwest of downtown off Highway 1. For schedules and rates, visit www.bcferries.com.

WELCOMES YOU!

THE WESTIN BAYSHORE, VANCOUVER

The LGMA gratefully acknowledges that we are gathering on the traditional territories of the Musqueam, Squamish and Tsleil-Waututh First Nations.

TOURISM VANCOUVER PHOTOS

LGMA understand that third parties may elect to hold their own event alongside LGMA’s Conference. LGMA assumes no liability for any damage or loss that may arise from these third party events.