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FNC TRAINING Chase Correspondent Pre-Delivery Process January 2, 2013 - © 2012 FNC, Inc.

FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 [email protected]

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Page 1: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

FNC TRAINING Chase Correspondent Pre-Delivery Process

J a n u a r y 2 , 2 0 1 3 - © 2 0 1 2 F N C , I n c .

Page 2: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

2

AGENDA

Introduction and FNC Background

Pre-Delivery Order Process Demo

Generally Accepted Appraisal Rules™ (GAAR®) Overview

Appraisal Score™ Overview

Resources

Q&A

Page 3: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

3

PRE-DELIVERY ORDER DEMO

Login

Create Review/Pre-Qualification Order

Upload Appraisal

Review GAAR and Appraisal Score Results

Upload Appraisal Revisions

Page 4: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

GENERALLY ACCEPTED

APPRAISAL RULES (GAAR)

Kathy Coon

Page 5: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

5

GAAR – A TOOL

GAAR is an automated appraisal review and scoring tool.

GAAR does not:

Determine value

Determine the acceptance or rejection of an appraisal

Make any decisions on the resolution of the GAAR “alerts”

Replace underwriters, reviewers, appraisers

Page 6: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

6

APPRAISAL FORMS SUPPORTED BY GAAR

Uniform Residential Appraisal Report (Fannie Mae 1004/Freddie Mac 70)

Manufactured Home Appraisal Report (Fannie Mae 1004C/Freddie Mac 70B)

Exterior-Only Inspection Residential Appraisal Report (Fannie Mae 2055/Freddie Mac 2055)

Individual Condominium Unit Appraisal Report (Fannie Mae 1073/Freddie Mac 465)

Page 7: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

7

APPRAISAL FORMS SUPPORTED BY GAAR

Exterior-Only Inspection Individual Condominium Unit Appraisal Report (Fannie Mae 1075/Freddie Mac 466)

Small Residential Income Property Appraisal Report (Fannie Mae 1025/Freddie Mac 72)

Market Conditions Addendum to the Appraisal Report (Fannie Mae 1004MC/Freddie Mac 71)

Page 8: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

8

APPRAISAL FORMS SUPPORTED BY GAAR UAD FORMATTING*

Uniform Residential Appraisal Report (Fannie Mae 1004/Freddie Mac 70)

Exterior-Only Inspection Residential Appraisal Report (Fannie Mae 2055/Freddie Mac 2055)

Individual Condominium Unit Appraisal Report (Fannie Mae 1073/Freddie Mac 465)

Exterior-Only Inspection Individual Condominium Unit Appraisal Report (Fannie Mae 1075/Freddie Mac 466)

*UAD-Uniform Appraisal Dataset

Page 9: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

9

Compliance Rules Series Basic (Fannie Mae, Freddie Mac, USPAP and

Regulatory Compliance)

UAD (The Uniform Appraisal Dataset)

1004 MC (Market Conditions Addendum)

FHA

VA

Risk Rules Series

External Rules Series

GAAR SERIES – INTRODUCTION

Page 10: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

10

GAAR SERIES – NAMING CONVENTION

The GAAR naming convention was developed to ensure ease and familiarity for the user.

This part of the rule name refers to the specific GAAR Series

C= Compliance Rule

R= Risk Rule

MC= Market Conditions

FHA= FHA Rule

VA= VA Rule

EXT=External Rule

Page 11: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

11

GAAR SERIES – NAMING CONVENTION

The GAAR naming convention was developed to ensure ease and familiarity for the user.

This part of the rule name refers to the section of the specific appraisal report form:

SUB= Subject

CONT = Contract

N = Neighborhood

S = Site

IMP = Improvements

SCA = Sales Comparison Approach

**examples above relate to the URAR form

Page 12: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

12

DEFINE: SCREENING, RULE FIRINGS, ALERTS

Screening:

Term used for the automated review of the Rules.

Rule Firings:

Term used when any of the Rules do not clear the automated review.

Alerts:

Term used to describe the Rules that fired.

Just because a Rule fired does not necessarily mean the appraiser did something wrong.

Multiple alerts do not necessarily mean that the appraisal report fails to meet industry guidelines.

Multiple alerts do not necessarily mean the value is not supported.

Page 13: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

GAAR – COMPLIANCE SERIES

Page 14: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

14

Compliance Series: Basic

Screens appraisals for:

Fannie Mae and Freddie Mac guidelines

VA and FHA guidelines

Uniform Standards of Professional Appraisal Practice (USPAP)

Banking and Thrift regulatory compliance

GAAR COMPLIANCE SERIES

Page 15: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

15

GAAR COMPLIANCE SERIES – UAD & 1004MC

Compliance Series: UAD (The Uniform Appraisal Dataset)

Screens appraisals for:

GAAR Compliance

UAD standardized responses

Compliance Series: 1004MC (Market Conditions Addendum to the Appraisal Report)

Screens appraisals for:

GAAR Compliance

Consistency of data contained within the appraisal form

Page 16: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

16

GAAR COMPLIANCE SERIES

CONTRACT

FNC-C-CONT-003-01

I did (did not) analyze the contract for sale for the

subject purchase transaction:

• The “did not” box is checked,

• And the Assignment Type is noted as:

Purchase Transaction

Page 17: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

17

GAAR COMPLIANCE SERIES

NEIGHBORHOOD

FNC-C-N-012-01

NEIGHBORHOOD:

One-Unit Housing Trends: Property Values:

• The "Declining" box is checked

Page 18: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

18

GAAR COMPLIANCE SERIES – UAD

IMPROVEMENTS

FNC-C-IMP-309-06

Describe the condition of the property (including

needed repairs, deterioration, renovations,

remodeling, etc.):

• The field does not contain one of the following

terms for the subject's overall condition rating:

C1, C2, C3, C4, C5 or C6

Page 19: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

19

GAAR COMPLIANCE SERIES – UAD

SALES COMPARISON APPROACH

FNC-C-SCA-105-04

Location: Subject:

• The field does not contain one of the following

rating terms: A, B, N

Note: A =Adverse, B= Beneficial, N=Neutral

Fannie Mae and Freddie Mac Uniform Appraisal Dataset Specifications. Field-

Specific Standardization Requirements Document, Version 1.4

Page 20: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

20

GAAR COMPLIANCE SERIES – UAD

Compliance solely with UAD formatting does

not ensure a compliant appraisal report:

“This document is not intended as a sole quality review

tool for appraisal reports. Compliance with the UAD and

UCDP specifications does not relieve lenders of their

responsibility to meet the GSE’s appraisal related

policies and guidelines.”*

*Fannie Mae and Freddie Mac Uniform Appraisal Dataset Specifications. Field-Specific

Standardization Requirements Document, Version 1.4

Page 21: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

21

GAAR COMPLIANCE SERIES – 1004MC

Market Conditions Addendum to the Appraisal Report

MARKET RESEARCH and ANALYSIS

(Market Conditions – REO)

FNC-C-MC-REO-001-00

Are foreclosure sales (REO sale) a factor in the

market?

• There is no box checked

Page 22: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

GAAR – RISK SERIES

Page 23: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

23

GAAR RISK SERIES

The GAAR Risk Series was developed to

provide a more in-depth review of the appraisal

reports beyond compliance.

The FNC GAAR team developed a series of

automated rules that could:

Check for inconsistencies and red flags

Simultaneously check multiple fields

Review for “tolerances”

Page 24: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

24

The Risk Rules alert to the possibility of excessive adjustments, misleading information, and unsupported values.

The Risk Rules are the most advanced and comprehensive guidelines created to assist in screening appraisals beyond basic underwriting criteria.

GAAR Risk Series is unique to the industry, providing in-depth rules not published in industry sources or guidebooks

GAAR RISK SERIES

Page 25: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

25

SITE

FNC-R-S-048-01

Utilities: Electricity:

• The "Other" box is checked for Electricity,

• And the Site Area is reported in acres,

• And the "Urban" or the "Suburban" box is

checked for Location in the Neighborhood

Characteristics.

GAAR RISK SERIES

Page 26: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

26

GAAR RISK SERIES

SALES COMPARISON APPROACH

FNC-R-SCA-219-02

Room Count: Bedrooms: Subject:

• The subject has 1 bedroom

• And two of comparables 1-3 have more than 1

bedroom.

Page 27: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

27

SALES COMPARISON APPROACH – HISTORY

FNC-R-SCAHIS-030-01

Price of Prior Sale/Transfer: Comparables

• The Price of Prior Sale is higher than any comparable’s

Sale Price reported in appraisal.

GAAR RISK SERIES

Page 28: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

GAAR – EXTERNAL SERIES

Gwen Magrisso

Page 29: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

29

Compares information from external data sources to

uncover inaccuracies in the appraisal report

Verifies information contained within the appraisal report

Helps validate the comparables

Is the data in the appraisal report accurate?

Do the physical characteristics for the subject

property and comparables as noted in the

appraisal report differ significantly from information

contained in public records?

GAAR EXTERNAL SERIES

Page 30: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

30

Provides additional information about the subject

property and its market area

Includes a market-based price trend and

momentum analysis to identify declining trends

GAAR EXTERNAL SERIES

Page 31: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

31

GAAR EXTERNAL SERIES

FNC-EXT-PROP-000-03:

• The Subject Property sold within the last 36

months from effective date of appraisal

Page 32: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

32

GAAR EXTERNAL SERIES

FNC-EXT-PROP-000-16:

• Subject Property Sales History:

• The most recent recorded transaction is a

Distressed Sale (11/13/10)

• A Distressed Sale is typically a Lender Sale

or another type of Court-Ordered Sale

Page 33: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

APPRAISAL SCORE

Bob Dorsey

Page 34: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

34

APPRAISAL SCORE

FNC has developed the Appraisal Score based on GAAR:

Appraisal Score – Provides an indication of valuation uncertainty

and/or items requiring follow-up.

“Appraisal Evaluation and Scoring System and Method” – FNC

applied for patent in October 2006. Patent was issued on August 14,

2012, as U.S. Pat. No. 8,244,563.

Page 35: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

35

APPRAISAL FORMS SUPPORTED BY APPRAISAL SCORE

Uniform Residential Appraisal Report (Fannie Mae 1004/Freddie Mac 70)

Manufactured Home Appraisal Report (Fannie Mae 1004C/Freddie Mac 70B)

Exterior-Only Inspection Residential Appraisal Report (Fannie Mae 2055/Freddie Mac 2055)

Individual Condominium Unit Appraisal Report (Fannie Mae 1073/Freddie Mac 465)

Exterior-Only Inspection Individual Condominium Unit Appraisal Report (Fannie Mae 1075/Freddie Mac 466)

Page 36: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

36

APPRAISAL SCORE

Based on GAAR

Statistically derived

weights for the rules

Provides assistance with

automated review and

underwriting of the

appraisal

Page 37: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

37

DISTRIBUTION OF THE SCORE

0%

2%

4%

6%

8%

10%

12%

0 50 100 150 200 250 300 350 400 450 500 550 600 650 700 750 800 850 900 950 1000

Page 38: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

38

DISTRIBUTION OF THE SCORE (CONT.)

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0 50 100 150 200 250 300 350 400 450 500 550 600 650 700 750 800 850 900 950 1000

Page 39: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

39

APPRAISAL SCORE Q&A

What does the score measure?

The Appraisal Score provides an indicator of uncertainty

about the value.

Does a low score mean the value is wrong?

Not necessarily. A low score means someone needs to

review the appraisal to confirm the value.

How are compliance issues related to the score?

In general compliance only minimally impacts the score.

A compliance indicator on the report addresses

compliance issues.

Page 40: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

RESOURCES

Page 41: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

41

RESOURCES

For questions concerning access and usage of the FNC site, contact FNC Collateral

Headquarters Support Center at:

(888) 963-7892 (Monday-Friday, 7 a.m.-7 p.m. CST)

[email protected]

For questions regarding Chase Correspondent appraisal policy, contact Chase

Customer Support at:

(877) ASK-CHASE, Option 7, then Option 1

[email protected]

Pre-Delivery Materials- ChaseLoanManager > Resource Center > Online Training >

Pre-Delivery Appraisal Scoring Strategy (FNC Collateral Headquarters) folder:

Collateral Headquarters User Manual

Appraisal Score Report Sample

Appraisal Scoring Strategy FAQs

Page 42: FNC TRAINING · For questions regarding Chase Correspondent appraisal policy, contact Chase Customer Support at: (877) ASK-CHASE, Option 7, then Option 1 correspondent.customer.support@chase.com

Q & A