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8/8/2019 FMPC Brochure
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Finding opportunity in uncertain times
• Learnhowtofinanciallypositionyourpracticeandprepare
yourselfforsuccessinthecurrenthealthcareenvironment
• Focusonin-deptheducation,peerlearningand
state-of-the-artthinking• Leavethisconferencearmedwithpracticalknowledge,
toolsandtechniquesyoucanimplementinyourpractice
immediately
Join your colleagues at the only face-to-face MGMA
education program focused on in-depth financial
management for 2011.
Medical Group Management Association®
MGMA®2011FinancialManagementandPayerContractingConference
March 27-29, 2011Baltimore Marriott Waterfront
8/8/2019 FMPC Brochure
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Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888.2
Three complimentary Leading Edge sessionsn FoundationsofPayerContractingforthosenewto
contracting
n FoundationsofFinancialManagementforthosenewtothisarea
n AdvancedApplicationsforMicrosoftExcel®PivotTablesinaMedicalPracticeforexperiencedadministrators
Revenue cycle trackThistrackcoverspre-visit,time-of-serviceandpost-visitbillingissuesandincludesusefultoolsandtakeaways.
Interactive educationn Atthe“RefreshingIdeas”session,withhorsd’oeuvres
andcocktails,HenryEvanswilldiscusshisbook,Winning With Accountability: The Secret Language
of High-Performance Organizationsandfacilitatediscussionfromtheaudience.Youwillreceivea
complimentarycopyofhisbookwhenyouarriveinBaltimore.
n Duringtheinnovativelabsessions,you’llhavetheopportunitytorollupyoursleevesandapplytheknowledgeyouacquiredintheprecedinglectures
usingpracticaltools,techniquesandpeer-to-peer
exchanges.
Beconfidentyouhavetheknowledgeandskillsyouneedtoleadyourpracticeinthenewhealthcareenvironment.
Who should attend:n Practiceprofessionalswithfinancialmanagement
and/orpayercontractingresponsibilities
n
Chieffinancialofficers(CFOs)n Controllers,accountants,managedcare/payer
contractingprofessionalsorotherpositionsreportingtoCFOs
Specialteamattendanceoffer:Whentwoormorecolleaguesfromthesamepracticeregister,thesecondandsubsequentteammember(s)receives$100offhis/
herregistrationfee.Teammembersmustregisteratthesametimeviaphone.Pleasecalltoll-free877.275.6462,ext.1888.
Conference siteLocatedinHarborEast,Baltimore’spremier
neighborhood,theBaltimoreMarriottWaterfrontsitsonthewater’sedge.You’llenjoy
thespectacularviewsoftheBaltimoreHarbor,aswellaseasyaccesstothecity’sfinestshoppingandrestaurants.Choose
frommorethan50diningoptionswithinafewblocksofthehotel,orexploretheNationalAquarium,theMarylandScienceCenterandmore.
What you need to know about financial management and payercontracting in the new healthcare environment.Whetheryouarenewtofinancialmanagementorpayercontractingoranexperiencedprofessional,thisconferenceisdesignedtoprovidein-depth,practicaleducation,withmanyknowledge-buildingsessionsfollowedbylabsthatwillgive
youtoolsandtechniques,hands-onlearningexperiencesandpeer-to-peerinteraction.
Youwon’twanttomissthekeynoteandgeneralsession,wherespeakerswilldiscussmodelsofgrouppracticethatareemergingfromhealthcarereform,layingthefoundationfortheentireconference.
Additional learning opportunities
Registertoday–seatingislimited.
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Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888. 3
Program content/formatThesessionsincludedintheMGMA2011FinancialManagementandPayerContractingConferencewere
selectedtoprovidein-depthandpracticaleducationonthemostimportanttopicsoffinancialmanagementand
payercontractingintoday’smedicalpractice.Bytakingadvantageofup-to-dateandrelevantknowledgeand
tools,attendeeswillbebetterpositionedtosuccessfullymanagetheadaptationandchangethatisnecessaryinthecurrenthealthcareenvironment.Becausefinancialmanagementandpayercontractingelementsareoften
foundinallaspectsofamedicalpractice,thecontentofthesessionswillcoverfinancialandpayercontractingissuesandtopicsfoundinalldomainsoftheBodyofKnowledgeforMedicalPracticeManagement,2ndEdition,developedbytheAmericanCollegeofMedical
PracticeExecutives(ACMPE),MGMA’sstandard-settingandcertificationbody.Theeducationalcontentishighlyrelevantfortheday-to-daychallengesinmedicalpracticeandinpreparationfortheACMPEboardcertification
examinations.
TheBodyofKnowledgedomainsinclude:BusinessOperations,FinancialManagement,HumanResource,Management,InformationManagement,OrganizationalGovernance,PatientCareSystems,QualityManagement
andRiskManagement.ThedomainsformtheframeworkofMGMA’scoreeducationalcurriculum.
Visit mgma.com/BodyofKnowledge to download the Body of Knowledge brochure and to access domain-specific
resources and free quizzes.
About MGMA:MedicalGroupManagementAssociation(MGMA)is
thepremiermembershipassociationforprofessionaladministratorsandleadersofmedicalgrouppractices.Since1926,MGMAhasdeliverednetworking,professionaleducationandresources,andpoliticaladvocacyfor
medicalpracticemanagement.MGMAserves21,500
memberswholead13,700organizationsnationwideinwhichsome275,000physiciansprovidemorethan40percentofthehealthcareservicesdeliveredintheUnited
States.
About ACMPE:TheAmericanCollegeofMedicalPracticeExecutives(ACMPE)isthestandard-settingandcertificationbodyof
MGMA.ACMPEwasestablishedin1956asanaffiliatetoMGMAtoprovideboardcertification,self-assessmentand
leadershipdevelopmentformedicalpracticeexecutives.EarningyourprofessionalACMPEcertificationelevatesyou
intheeyesofyourpeersandyoursupervisors,andhelpsadvanceyourcareerandsalaryopportunities.
Conference planning volunteersn RandyW.Cook,MPH,FACMPE,seniormedical
practiceconsultant,StateVolunteerMutualInsuranceCo.,Brentwood,Tenn.
n Jennifer“Nifty”Gosney,CPA,directoroffinance,DepartmentofSurgery,ScottandWhiteHealth
System,Temple,Texasn StephenMandolesi,MPH,directorofpayer
contracting,EastRegion,RMSLifelineInc./DaVita
Inc.,Fairfax,Va.
n DanielD.Mefford,MBA,FACMPE,CPA,consultant,PracticeResourceManagementGroupInc.,Columbus,Ohio
n EdwardJ.Myslik,MBA,CMPE,CPA,directoroffinance,CapitolAnesthesiologyAssociation,Austin,Texas
n GregoryS.Pawson,CMPE,CPA,CMA,chieffinancial
officer,Women’sHealthcareAssociatesLLC,Beaverton,Ore.
n DonaldStumpp,CPA,managerofpayercontracting,AmericanHealthNetworkInc.,Indianapolis
n CharlesVirnau,MBA,CPA,directorofbusinessadministrationandoperations,ScottandWhite
InpatientMedicine,Temple,Texas
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Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888.4
Sunday, March 27 8:00 am-6:30 pm
Conference registration open
8:00 am-3:30 pm ACMPE workshops*
2:00-5:00 pmLeading Edge sessions
5:00-7:45 pmExhibit Hall open with Industry Insight presentations
5:00-5:45 pmNetworking break
5:45-6:45 pmKeynote session: Adapting to the New Healthcare Market
6:45-7:45 pmHappy Hour
* Additional registration fee required
Monday, March 287:30 am-5:00 pm
Conference registration open
7:30-8:00 amContinental breakfast
8:00-9:15 amGeneral session: Succeeding in an Accountable CareWorld
9:00 am-12:30 pmExhibit Hall open with Industry Insight presentations
9:15 am-10:00 amNetworking break
10:00-11:15 amConcurrent sessions – 100 series
11:15-11:25 amStretch break
11:25 am-12:40 pmConcurrent sessions – 200 series
12:40-1:35 pmLunch
1:35-3:45 pmExhibit Hall open with Industry Insight presentations
1:35-2:50 pmConcurrent sessions – 300 series
2:50-3:45 pmNetworking break
3:45-5:00 pmConcurrent sessions – 400 series
5:00-6:30 pmRefreshing Ideas: Hors d’oeuvres, cocktails and discussionof Henry Evans’ Winning with Accountability
Tuesday, March 297:30 am-1:00 pm
Conference registration open
7:30-8:15 amContinental breakfast
8:15-9:30 amConcurrent sessions – 500 series
9:30-9:45 amStretch break
9:45-11:00 am
Concurrent sessions – 600 series11:00-11:15 am
Stretch break
11:15 am-12:30 pmConcurrent sessions – 700 series
Schedule at a glance
MGMA members – bring your team and save!Physicians registering with an MGMA member pay the member price.
When two or more colleagues from the same practice register for this conference, the second andsubsequent team member(s) receives $100 off his/her registration fee.
Teams must register by calling MGMA toll-free 877.275.6462, ext. 1888. Team members areencouraged to register at the same time.
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Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888. 5
ACMPEworkshops:EarningtheCMPEandFACMPEDesignations*Sunday, March 27
8:30am-3:30pm
Registrationfee:$225(lunchprovided)
ACMPEcredit:6.5hours
Attendbothworkshopsforadiscountedpackagepriceand
pursueyourcertificationandFellowshipsimultaneously.
PathwaytoCertification:EarningtheCMPEDesignation*
Sunday, March 27
8:30am-12:00pm
Registrationfee:$150(lunchprovided)
ACMPEcredit:3.5hours
During this interactive session, you will:• Gainvaluabletest-takingtipsandassessyourreadinessto
taketheexams
• Takea50-questionsampleobjectiveexam
• Learntheessaygradingcriteria
• View“passing”and“notpassing”essayresponses
• Writearesponsetoanessayquestion
• ReceivefeedbackonyouressayresponsefromanACMPE
Fellow
• Learnabouttheprocesstocompletetheothertwoboard
certificationrequirements–presentationsandcontinuing
educationhours
PathwaytoFellowship:EarningtheFACMPEDesignation*Sunday, March 27
12:30-3:30pm
Registrationfee:$95
ACMPEcredit:3.0hours
This energetic session will jump-start your pursuit of Fellowship with:
• AnoverviewoftheFellowshiprequirements• Exercisestogetyoustartedonyourpaperorcasestudies
• Topicbrainstorminganddevelopment(Bringanytopicideas
youmayhave!)
• Anoutlineevaluationexerciseillustratingthegrading
process
• Tipsonavoidingthecommonpitfallsindevelopingan
outline
*Additional fee required. Sign up for these programs on theregistration form, page 19.
TheAmericanCollegeofMedicalPracticeExecutives(ACMPE)isthecertificationandstandard-settingbodyofthe
MedicalGroupManagementAssociation(MGMA).
ACMPE preconference
Engage yourself Getengagedinaprocessthatwilltakeyourcareertothenextlevel–earningcredentialsthroughtheAmericanCollegeofMedicalPracticeExecutives.TherewardsenjoyedbyCertifiedMedicalPracticeExecutives(CMPEs)andFellowsinACMPE
(FACMPEs)areworththechallenge.Formoreinformation,visitmgma.com/acmpeorcalltheACMPEcertificationhelpdesktoll-freeat877.275.6462,ext.1869.
Engage with like-minded colleagues at the Pathway workshops to accelerate your pursuit.
“I believe that the CMPE designation helps
secure better positions and better pay. It aided
me in obtaining my current position and has
helped me attain goals that, at one time,
seemed unreachable.”
KathrynRhodes,MBA,CMPE,Administrator,TheHealthcareStrategyGroup,Louisville,Ky.
“Achieving Fellowship wasn’t the end of my
professional development road — it was
more like a beginning: expanded leadership
opportunities, thought-provoking discussions,
a much more informed take on healthcare in
general. It’s easy to see why Fellows are held in
such high regard.”
PatriciaLBrewster,MHA,FACMPE,ChiefExecutive
Officer,SouthernOrthopaedicFoundationInc&SouthernOrthopaedicSpecialistsLLC,Atlanta,Ga.
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Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888.6
Sunday, March 27 1:00-6:30 pm
Conference registration open
2:00-5:00 pm
Leading Edge SessionsLeadingEdgesessionsareforindividualswhowanttotakefull
advantageofthemanyeducationalofferingsandgetahead
startontheconference.Twoofthesessions,Foundationsof
PayerContractingandFoundationsofFinancialManagement,
areforattendeeswhowanttogainorfurtherdevelopthe
fundamentalknowledgethatisessentialforeffectivegroup
practicemanagement.Thethirdsession,AdvancedApplications
forMicrosoftExcel®PivotTablesinaMedicalPractice,isfor
individualswhowanttoexplorehowExcelpivottablescan
dramaticallyaffectproductivity.
2:00-5:00 pm
Foundations of Payer Contracting
Randy Cook, MPH, FACMPE, senior medical practice consultant,
State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Session description:Thisfoundation-levelcourseoffersacomprehensiveoverview
oftheknowledgeandskillsamedicalpracticeadministrator
musthavetocreateaneffectivepayer-contractingstrategy.You
willndouthowtodevelopafee-analysissystemandconduct
areimbursementanalysis.Additionally,youwilllearnabout
measuringcostandusingittosetapricingpolicy.Allattendees
willreceivealinktoaresourcepackageoftemplates,tools,
worksheetsandotherresources.Youwillleavethissessionwitha
completemodelofhowtobuildmanaged-carestrategiesforyour
practice.
This session will provide you with the knowledge to:• Evaluatethefinancialsandmeaningofawrittencontract
• Calculatethe“walk-awayopportunity”
• Determinewhatdatatogatherfromyourpractice-
managementsystem
2:00-5:00 pm
Foundations of Financial Management
Lee Ann H. Webster, FACMPE, CPA, practice administrator,
Pathology Associates of Alabama PC, Birmingham, Ala.
Session description:Managingasuccessfulmedicalpracticerequiresasolid
understandingofavarietyoftopics.Financialmanagementiskeyamongthese.Thissessionisdesignedfornewand
experiencedpracticeadministrators,aswellasforexperienced
nancialprofessionals.Newadministratorswillgainthe
fundamentalknowledgenecessarytosucceedasapractice
executiveornancialmanager.Experiencedadministrators
willsolidifyandimprovetheirnancialskills,andexperienced
nancialprofessionalsnewtopracticemanagementwillgain
anunderstandingofmedicalpracticenancialterminologyand
issues.Allwillwalkawaywithrelevant,practicaltipsonhow
topresentnancialinformationinaclearandconcisewayto
membersoftheirmedicalstaff.
This session will provide you with the knowledge to:• Applythecorefinancialconceptsandskillsformanaginga
practice
• Identifykeyfinancialindicatorsandtheirmeaningsinyour
organization
• Analyzeandexplainfinancialreportstophysicianand
nonphysicianproviders
Conference schedule Sunday, March 27
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2:00-5:00 pm
Advanced Applications for Microsoft Excel® Pivot Tables in a Medical Practice
Nate Moore, MBA, CMPE, CPA, president, Moore Solutions Inc.,
Salt Lake City
ThepivottablefeatureinMicrosoftExcel®isapowerfultool
tohelpmedicalpracticeadministratorsefcientlyanalyzelargeamountsofpracticedataandbringclaritytocomplicated
medicalpracticechallenges.Thislivedemonstrationwillillustrate
avarietyofmedicalpracticescenariosthatcanbesolvedand
depictedusingpivottables.Youwilllearnhowtoapproachand
solveproblemsthroughthemanipulationofpivottablesandhow
toapplythe“logic”ofpivottablestoresolvedata-analysisissues.
Also,youwillndouthowtocreatepivottablesthatyoucanuse
throughoutyourpracticeandhowtobuilduponbasicpivottable
knowledge.
This session will provide you with the knowledge to:• Reviewpracticescenarioswherepivottablespresenta
powerfulsolution• Coachnoviceusersinworkingwithpivottables
• Designpivotchartsasvisualsolutionstoorganizingpractice
data
5:00-7:45 pm
Exhibit Hall open with Industry Insight presentations
5:00-5:45 pm
Networking break
5:45-6:45 pm
Keynotesession:Adapting to the NewHealthcare Market
Thomas C. Royer, MD, president and chief executive officer,
Christus Health System, Irving, Texas
Healthcarereformandotherchangeswillshapeourmarketplace
moreinthenextveto10yearsthanoverthelast30.Is
yourpracticeready?Royer’skeynotesessionwillfocuson
understandingtheexceptionalchangesthatareoccurringand
willoccurinthenearfuture.Hewillalsoaddressthecritical
leadershiprolesthatpracticeswillassumeinthecreationof
innovativehealthandwellnessprogramsinthefuture.
This session will provide you with the knowledge to:• Explainthemarketdriversofhealthcarereform
• Evaluatetheeffectsofanoutcome-basedmarketplace
• Examinewaysofleadingyourpracticethroughchange
6:45-7:45 pm
Happy Hour Theconference’skickoffnetworkingeventwilltakeplaceinthe
ExhibitHall,withexhibitorsprovidingproductsandsolutionsto
helpmakeyourpracticemoreefcient.Joinyourfellowattendees
fordrinks,appetizersandnetworkingwithyourpeers.
ThomasRoyer,MD,ischiefexecutiveofcerandpresidentoftheChristusHealthSystem.
Dr.Royerleadsday-to-dayoperationsforChristusHealth
andlendsextensiveexpertiseindevelopingphysicianpartnershipsandcommunityhealthprograms.Hisextensiveexecutiveexperience
includestimeasthechairmanoftheboardofgovernorsfortheHenryFordMedicalGroupandseniorvicepresidentofmedicalaffairsfortheHenryFordHealthSystem.Healsospenttwoyearsatthe
JohnsHopkinsMedicalServicesCorp.andWymanParkMedicalAssociatesinBaltimoreinavarietyofpositions,includingchiefexecutiveofcer,presidentandchiefoperatingofcer,aswellasvicepresident
ofclinicaloperations.PriortohistimeinBaltimore,hespent18yearswiththeGeisingerMedicalCenterandClinicinDanville,Pa.,holdingpostsasseniorvicepresidentandmedicaldirector.
Conference schedule Sunday, March 27
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Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888.8
Monday, March 287:30 am-5:00 pm
Conference registration open
7:30-8:00 amContinental breakfast
9:00 am-12:30 pm
Exhibit Hall open with Industry Insight presentations
8:00-9:15 am
General session: Succeeding in anAccountable Care World
John A. Deane, MPA, chief executive officer, Southwind HealthPartners LLC, The Advisory Board Company, Nashville, Tenn.
Inthisgeneralsession,Deanewillfocusonhowmedicalgroups
shouldadapttoamarketplacethatisshiftingfromaunit-based
revenuesystemtoasystemthatrewardsaccountableandreliable
outcomes.Hewilldiscussseveralbusinessmodelsforadapting
tohealthcaremarketchanges,includingtakingthemarket-leader
role,nichemarkets,andmodelsforaligningwithhospitalsand
otherentities.
This session will provide you with the knowledge to:• Recognizethevariousadaptationoptionsforaphysician
practice
• Selecttheadaptationoptionthatisafitforyou
• Alignincentiveswithaffiliationpartners
9:15 am-10:00 am
Networking break
10:00-11:15 am
Concurrent sessions – 100 series
101. Revenue-Cycle Track: Fine-Tuning Pre-Visit Revenue-Cycle Processes
Sarah Holt, PhD, FACMPE, practice administrator, Cape Girardeau
Surgical Clinic Inc., Cape Girardeau, Mo.
Therevenuecyclestartslongbeforeaninvoicereachesthe
businessofce.Thissessionwilladdressthepre-visitprocessesof
insuranceverication,benetseligibility,chargecaptureandpre-
andtime-of-servicecollections.Youwillexplorehowtocapture
potentiallylostrevenuebyidentifyingaccurateinsuranceand
demographicdatabeforethepatientarrives,anddiscoverproven
methodstoidentifylostchargesandhowtousetoolstoimprove
yourpre-visitprocesses.Thesessionwillhelpyousavehoursofworkforyourinsurancestaff,andpreventextensivereworkon
thebackend.
This session will provide you with the knowledge to:• Reviewpre-visitprocessesthatsupportrevenuecollection
• Examinethefiscaleffectsofanefficientandaccurate
pre-visitinformation-collectionprocess
• Refinepre-visitprocesseswithinyourclinic’spatientflow
JohnDeaneisfounderandchiefexecutiveofcerofSouthwind,acontract-management,interim-managementandconsultingcompanyfocusedonimprovingtheperformanceofphysicianpracticesownedbyhospitals,healthsystemsandacademicmedicalcenters.Deanehasmorethan24yearsofseniorphysicianpracticemanagementandmanagedcareexperience.
Hehasledturnaroundengagementsforanumberoflarge,institutionallysponsoredmedicalgroups,facilitatingannualsavingsfrom$2millionto$20million.Inaddition,hehasconsulted
formajorhealthsystemsregardingphysicianalignment,leadingengagementsfocusedonstrategicplanning,physician-compensationmodeldesign,practiceacquisition,turnaroundrestructuringandalternativemodelsof
physicianalignment.
Conference schedule Monday, March 28
8/8/2019 FMPC Brochure
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Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888. 9
102. Assess Your Practice’s Readiness for HealthcareReform and a Transformed Health System
Dave Gans, MSHA, FACMPE, vice president, innovation and
research, Medical Group Management Association, Englewood,
Colo.
ThePatientProtectionandAffordableCareActwillfundamentallychangeournation’shealth-insuranceand
healthcare-deliverysystems.Withhealthcarereformalready
underway,itisessentialthatpracticeleadersunderstandhow
patientdemographics,demandforservices,payermixand
physiciancompensationcouldbeverydifferentinthefuture.This
sessionwillofferstrategiesyoucanusetoprepareyourpractice
forthenewhealthcareenvironmentandprovidemetricsthatcan
assessyourorganization’sreadinesstofunctioninatransformed
healthsystem.
This session will provide you with the knowledge to:• ReviewmajorgoalsandtimelinesofthePatientProtection
andAffordableCareAct• Explorepotentialchangesinpatients,servicedemands,care
deliveryandpayments
• Definemetricsforassessingapractice’sreadinessfor
healthcare-reformchanges
103. Accountability Matters: Deterring Fraud and Embezzlement in Medical Groups
Denise McClure, CPA, CFE, president, Averti Fraud Solutions LLC,
Boise, Idaho
Howwouldyouliketoincreaseprotabilityby5percent
annually?It’spossibleyourmedicalpracticeislosingthatmucheachyearduetosystemicproblemsinyourbilling,collection
andaccountingprocesses.Mostofusbelievethatfraudand
embezzlementwillnotaffectus,butithappenseveryday.And
unfortunatelyit’softentheresultofactionsbythosewewould
leastsuspect.Inthissession,youwillhearhowtosafeguardyour
practicebybuildingaccountabilityandtransparencyintoyour
systemsandprocesses.Youwillleavewithtoolsandapproaches
topreventionyoucanuseinyourownmedicalpractices.
This session will provide you with the knowledge to:• Explainhowandwhytheftandembezzlementarethreatsto
medicalpractices
• Identifyaccountabilitygapsthatincreaseriskoffraud,embezzlementandunidentifiederrors
• Developtransparencyandaccountabilityinaccounting,
billingandcollectionprocessestoclosetheaccountability
gaps
104. Moore Ways to Use Microsoft Excel® in a Medical Practice
Nate Moore, MBA, CMPE, CPA, president, Moore Solutions Inc., Salt
Lake City
MicrosoftExcel®hasseveralbuilt-intoolsmedicalpractice
managerscanleveragetoanalyzeandreportonmedicalpractice
data.ThislivedemonstrationusingMicrosoftExcel2010
willfocusonconditionalformattingandthetablesfeatures
introducedinExcel2007.Conditionalformattinginstantly
highlightsrelevantdata.Tablesallowuserstolter,sortand
analyzecriticalpracticedataquickly.Participantswillbeableto
applybothtoolsanddeterminewheneachisappropriatefortheir
data.
This session will provide you with the knowledge to:• Implementconditionalformattingtoolsinpracticereports
• Filter,sortandanalyzedatawithtables• Determinewhichtoolsareappropriateforyourpracticedata
11:15-11:25 am
Stretch break
Conference schedule Monday, March 28
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11:25 am-12:40 pm
Concurrent sessions – 200 series
201. Revenue-Cycle Track: Time-of-ServiceRevenue-Cycle Processes and Collections
Sarah Holt, PhD, FACMPE, practice administrator, Cape GirardeauSurgical Clinic Inc., Cape Girardeau, Mo.
Haveyouoptimizedyourrevenuestream?Areyoudoingthe
rightthingsduringthepatientvisit?Tomaximizerevenue,you
mustcalculate,benchmarkandanalyzethekeyrevenue-cycle
performanceindicatorsforyourmedicalpractice.Inthissession
youwilllearnabouttime-of-servicetoolsthatyoucanuseto
recognizeandexaminerevenueenhancersduringthepatient
visit.Youwillexplorekeytoolstohelpyoumakethemostofthe
visitanddotherightthingsattherighttimetomaximizerevenue
inyourpractice.
This session will provide you with the knowledge to:
• Examineprocessesthatmaximizerevenuecollectionduringthepatientvisit
• Managepatients’expectationsofrevenuecollectionthrough
theface-to-faceencounter
• Implementmethodstotrackandmonitorrevenue
performance
202. Utilize Benchmarking to Maximize Prots
Todd Evenson, MBA, assistant director, survey operations, Medical
Group Management Association, Englewood, Colo.
Administratorsfromthemostprotablemedicalpractices
understandhowproductivity,operatingcostsandrevenueinteracttodetermineapractice’sprot.Thisknowledgeallows
themtofocustheirattentiononmaximizingprotfortheir
organizations.Thissessionwilldescribehowtomeasureyour
practice’sperformanceinmultipledimensionsandhowtouse
processbenchmarking,theconceptoflearningfromthebest,to
improveyourpractice’sbottomline.
This session will provide you with the knowledge to:• Recognizehowthedynamicrelationshipofproductivity,
revenueandoperatingcostsaffectsamedicalgroup’s
profitability
• Describehowtouseprocessbenchmarkingtomodelthe
practicesofsuccessfulmedicalgroups• Comparestaffing,productivity,expensesandprofitstoother
medicalgroupsandbetterperformingpractices
203. MGMA Washington Outlook
Anders Gilberg, MGA, vice president, public and private economic
affairs, Medical Group Management Association, Washington, D.C.
WithanewCongresssettlingin,thissessionwillprovidea
timelylookatpertinenthealthcareissuesunderconsideration.
Attendeeswillhearaboutrecentlegislativeandregulatorydevelopmentsandhowproposedchangesmightaffectthe
day-to-dayactivitiesofmedicalgrouppractices.Thediscussion
willincludebackgroundinformationandaprogressreport
onkeyMedicarepaymentinitiativesenactedaspartof
healthcare-reformlegislation.Thesewillincludeaccountable
careorganizations,bundledpaymentpilotsandnewvalue-based
paymentmodiers.
This session will provide you with the knowledge to:• Identifyhowrelevantlegislativeandregulatoryinitiatives
mightaffectgrouppractices
• Concludewhentoexpectimplementationofsignificant
healthcare-reformprovisions• ListthekeyelementsofpendingMedicarepaymentmodels
204. Managing Practice Data Using the VLOOKUP Function in Microsoft Excel®
Nate Moore, MBA, CMPE, CPA, president, Moore Solutions Inc., Salt
Lake City
TheVLOOKUPfeatureinMicrosoftExcel®isanindispensabletool
formedicalpracticeadministratorstocombinedatastoredin
multipleplaces.Thissessionwilldemonstratethefundamentals
ofVLOOKUPandbuildtomorecomplexapplicationsofthis
versatilefunction.Participantswillcomeawaywithavariety
ofscenariosandpracticaltoolstheycanapplytobenetfrom
VLOOKUPintheirmedicalpractice.Thesessionwillbealive
demonstrationusingMicrosoftExcel2010.
This session will provide you with the knowledge to:• ApplythefundamentalsofVLOOKUP
• CombinefunctionstoaddpowertoVLOOKUP
• DiscovermultipleapplicationsforVLOOKUPinamedical
practice
12:40-1:35 pm
Lunch
1:35-3:45 pm
Exhibit Hall open with Industry Insight presentations
Conference schedule Monday, March 28
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1:35-2:50 pm
Concurrent sessions – 300 series
301. Revenue-Cycle Track: Post-Visit Revenue-Cycle Optimization
Sarah Holt, PhD, FACMPE, practice administrator, Cape GirardeauSurgical Clinic Inc., Cape Girardeau, Mo.
Howcanyouenableyourinsurancestafftodowhattheydo
best:bringinalltherevenuethatyourorganizationisentitled
toreceive?Yourinsurancestaffalwayshastoomuchworktodo,
andyourorganizationalwaysneedstogeneratemorerevenue.
Whatcanyoudotoreneyourpost-visitbillingprocesses?This
sessionwillexploretheexpertiseandtoolsneededtotakefull
advantageofthepost-visit.Youwilldiscoverhowtosetpost-visit
prioritiesandrenebillingprocessestocapturemaximum
revenue.Additionally,youwilllearntoapplythebestpracticesof
cleanclaimsandtimelyling.Attheendofthesessionyouwill
havetheknowledgeandtoolsneededtoensurenorevenuefalls
bythewayside.
This session will provide you with the knowledge to:• Maximizerevenuethroughminimizinglossofbillable
charges
• Identifytheelementsofcodingcleanclaimsandavoiding
rework
• Usetoolstomaximizecollectionsandminimizewrite-offs
302. Numbers to Knowledge: Translating Data Into Actionable Information
Todd Evenson, MBA, assistant director, survey operations, Medical Group Management Association, Englewood, Colo.
Justhavingdatadoesn’tmeanyouwillidentifythe“right”
questionorndtheoptimalsolution.Yourabilitytoanalyzeand
communicatedataisprerequisitetotranslatingitintoactionable
information.Thissessionwillcoverbasicanalyticsandexplore
effectivemethodsfordepictingdatainmeaningfulwaysto
differentstakeholders.Youwilllearntheimportanceofcreating
easy-to-readreportsthatsupportthedecision-makingneedsof
physicianboardsandpracticeleadersalike.
Youwillhaveanopportunitytoapplytheseskillsinthe“Analytics
andCommunicatingInformation”lab,session402.
This session will provide you with the knowledge to:• Define“actionableinformation”(whatitisandhow
yougetit)
• Identifyeachstakeholder’sacumenandpreferencesforhow
informationisdisplayed
• Illustratehowtocreateeffectivecharts
303. Reporting Practice Data to Your Physicians
Thomas Stearns, FACMPE, vice president, medical practices services,
State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Miscommunicationisacommonsourceoffrustrationbetween
physiciansandadministrators.Effectivelycommunicating
performanceandnancialdatatophysiciansisaskillthatcanbelearnedanddeveloped.Thissessionwillcovertheessentialsof
howtocommunicatedatatophysicianssotheyhearthemessage
youintend.Youwilllearnaboutthecommonmistakestoavoid
andreapthebenetsofimprovedcommunicationinyour
practice.
Youwillhaveanopportunitytoapplytheseskillsinthe“Analytics
andCommunicatingInformation”lab,session402.
This session will provide you with the knowledge to:• Recognizehowphysicianshearatopic
• Translateessentialpracticemetricsforincreasedphysician
understanding
• Identifycommonmistakesincommunicatingwithphysicians
Conference schedule Monday, March 28
Save Yourself Some Money and Attend theMGMA 2011 FM-PC conference
If you wonder why I said “save yourself some money
and attend”, it is not because they are giving money
away or I have a coupon to give you. It is because
the quality of the content is always top-notch and
you will be able to take back more than enough new
ideas to incorporate into your practice to more than
cover the costs of airfare, hotel, food, incidentals,
etc. I have been to a number of conferences one
time never to return because no matter how great
the city or the weather, the conference was not of
value to my company. I have always found value at
the MGMA FM-PC conference and credit it for many
improvements and money-saving processes that Ihave incorporated into our practice.
This is a conference focused on improving your
bottom line and if you attend, I will guarantee that
you will “save yourself some money” in the long run.
Nancy Wilkes VP, Practice Management Technology
UCI Medical Affiliates, Inc.
Columbia, S.C..
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304. Positively Transform the Practice WithWeb-based Technology
Rosemarie Nelson, MS, principal, MGMA Health Care Consulting
Group, Jamesville, N.Y.
Inthisfast-pacedsessionyouwillgettime-savingtipsabout
specicoperationalissues.YouwilllearnnewwaystoworkharderandsmarterasyouapplyWeb-basedtoolstomake
moreeffectiveuseofphysicianandstafftime.You’llleavethis
sessionwithnewideasaboutusingtechnologytoimprovedaily
nancialoutcomes.Andyou’lllearntoevaluatehowtoadopt
newtechnologytoolsforyourorganizationtoassiststaffand
physicianswiththechange-managementprocess.
This session will provide you with the knowledge to:• IdentifythevarietyofWebtoolsavailabletoreachyour
patientsandexcelatservicedelivery
• DeterminetheeffectsofvariousWeb-basedservicesonyour
practice’sefficiencyandyourpatients’satisfaction
• Prioritizetechnologyimplementationstomeetyourpracticeobjectivesandgoals
2:45-3:45 pm
Networking break
3:45-5:00 pm
Concurrent sessions – 400 series
401. Silent PPOs: An Enforcement Strategy
Randy Cook, MPH, FACMPE, senior medical practice consultant,
State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Smallpayers,whichusuallyconstitutelessthan1percentofthe
practice’sbusiness,oftencanbethesecond-orthird-largestpayer
group.Howcanthisbe?Thesesmallpayersoftentakediscounts
thatarenotearned.Theytakeinappropriatediscountsgiven
theirvolume,andtheydothiswithoutcontractualauthority.
Thissessionwillshowyouhowtoidentifypayercontractsthat
areleasedtoothernetworksandwilldetailhowtoestablish
asmall-payerenforcementprocess.Youwillreceivearesource
packageofenforcementletters,contracttemplatesandamodel
enforcementplan.
This session will provide you with the knowledge to:
• Useapricingpolicytosetanenforcementthreshold• Identifypayercontractsthatareleasedtoothernetworks
• Articulatethefundamentalsofbuildingyourown
enforcementplan
402. Analytics and CommunicatingInformation (Lab)
Todd Evenson, MBA, assistant director, survey operations, Medical
Group Management Association, Englewood, Colo. and Thomas
Stearns, FACMPE, vice president, medical practices services, State
Volunteer Mutual Insurance Co., Brentwood, Tenn.
Miscommunicationisacommonsourceoffrustrationbetween
physiciansandadministrators.Effectivelycommunicating
performanceandnancialdatatophysiciansisaskillthat
canbelearnedanddeveloped.Thislabexperiencewillcover
theessentialsofhowtocommunicatedatatophysiciansso
theyhearthemessageyouintend.Youwilllearnaboutthe
commonmistakestoavoidandreapthebenetsofimproved
communicationinyourpractice.
Thislabfocusesonthetoolsandapplicationsassociatedwiththe
presenters’earliersessions.
This session will provide you with the knowledge to:
• Recognizehowphysicianshearatopic• Translateessentialpracticemetricsforincreasedphysician
understanding
• Identifycommonmistakesincommunicatingwith
physicians
403. Optimizing the Benet of Using NonphysicianProviders
Dave Gans, MSHA, FACMPE, vice president, innovation and
research, Medical Group Management Association, Englewood,
Colo.
Mostmedicalgroupsemploynonphysicianproviders–nursepractitioners,physicianassistantsandotherlicensed
professionals.Ingeneral,medicalgroupsthatusenonphysician
providersreportincreasednancialperformance.However,
questionspersistconcerninghowtobestincorporatethese
professionalsinthepractice.Whatistheoptimalratioof
nonphysicianprovidersperphysician?Isthereadiseconomyin
whichhavingmorenonphysicianprovidersdecreases,rather
thanincreases,protability?Thissessionwilldescribestrategies
amedicalpracticecandrawupontoemploynonphysician
providers.Youwillalsolearnaboutthenancialandproductivity
metricsyoucanusetoassesspracticeandproviderperformance.
This session will provide you with the knowledge to:• Describehownonphysicianprovidersaffectamedical
group’seconomicperformance
• Outlinestrategiesforemployingnonphysicianproviders
• Identifymetricstoassessproviderproductivityandoverall
financialperformance
Conference schedule Monday, March 28
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404. Optimize Your EHR for the Future With Data Analysis
Rosemarie Nelson, MS, principal, MGMA Health Care Consulting
Group, Jamesville, N.Y.
Doyouhaveanelectronichealthrecords(EHR)systemthatyou
arenotfullyutilizing?AreyourealizingthefullbenetsanEHR
candeliver,especiallyintheanalysisofclinicaldataandtherole
thatanalysisplaysincontracting?Thisinteractivesessionwillpresentthemethodsforcollectingclinicaldataandpresenting
informationtoproviderstofacilitatetheadoptionofprotocols
andstandards.Theframeworkprovidedwillpositionyour
practice’ssuccesswithclinicalperformancecontracting.
This session will provide you with the knowledge to:• Determinemethodologyfordeliveringtimelyfeedbackto
providersaboutadherencetoclinicalprotocols
• Identifydeliverablesbasedonstandardization
• Producedataforproviderstopromotetheadoptionof
standards
5:00-6:30 pm
Refreshing Ideas: Tools for ProgressivePractice ManagementJoinyourcolleagues,shareyourexperiences,andgainadditional
tipsonhowtomakeaccountabilityworkforyouandyour
practiceatourinauguralRefreshingIdeasevent.Getreadyforan
interestingandfuneveningoflearningandconversationwhere
youcansnack,drinkandgetterricleadershipknowledgethat
youcanuseimmediately.
Henry J. Evans, co-founder and managing partner, Dynamic
Results LLC, Dallas
Whatisaccountability?Whyisitimportantinourchanging
healthcareenvironment?Whatisyourroleincreatingacultureof
accountabilityinyourpractice?Howcanaccountabilitymakeyou
andyourpracticemoresuccessful?
HenryJ.Evans,authorofWinning With Accountability: The Secret
Language of High-Performing Organizations,willshareinsights
andleadadiscussionabouthiscompellingandstraightforward
approachestosettingclearexpectationsandimprovingperformance.Participateinthisengagingdialoguewhileyou
learnaboutprinciplesthatyoucancondentlyandreadilyapply
asyounavigatethroughthemanychangesthatlieahead.
This session will provide you with the knowledge to:• Defineaccountabilityasapositiveattribute
• Determinetheroleofaccountabilityinyourpractice,career
andleadershipstyle
• Identifyspecificwaystoapplyaccountabilityprinciplesin
yourmedicalpractice
Conference schedule Monday, March 28
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Tuesday, March 297:30 am-12:30 pm
Conference registration open
7:30-8:15 am
Continental breakfast
8:15-9:30 am
Concurrent sessions – 500 series
501. Payer Auditing: Enforcement Strategies for Payer Contracting
Penny Noyes, president, Health Business Navigators, Bowling
Green, Ky.
Afterthenegotiationshavewrappedup,physicianpractices
cannotaffordtosimplyassumethatthepayerwilladministerthe
agreementcorrectly.Yourpracticeneedsanenforcementplan
foreachpayer.Thesavvyadministratormustlearntomonitor
thecomplianceofinsurers,networks,payersandotherpartiesaccessingthediscountsandtermsofcontractagreements.This
sessionwillteachyouhowtobuildapackageofenforcement
strategiestoensurepayercompliancewiththetermsoftheir
agreements.
This session will provide you with the knowledge to:• Assesscontractcomplianceforyourpractice
• Createeffectivemonitoringsystemsforyourcontracts
• Developsystematicprocessestoverifythatpaymentis
madeandthatitreflectstheneededbottomline
502. Preparing for Global Payments
Tim Shoger, senior vice president, Health Directions LLC, Oakbrook
Terrace, Ill.
Governmentandcommercialpayersandleadingprovider
organizationsarepromotingglobalpaymentasthenextstep
inhealthcarereform.Thissessionwilladdresshowtopreparemedicalgroupstothriveunderemergingglobalpayment
models.Itwilloutlinespecicchangesinclinicalandnancial
operationsthatarekeytotransitioningawayfromfee-for-
servicereimbursementandtakingadvantageofglobalpayment
opportunities.Youwilllearnaboutclinicalandbusiness-ofce
processesthatareessentialforadoptingapatient-centered
medicalhomemodelofcare.Additionally,youwillexploreviable
optionsforpartneringwithhospitalsandotherproviderentities
toformaccountablecareorganizations.
This session will provide you with the knowledge to:• Establishequitablerisk-andreimbursement-sharing
methodstoprotectagainstproblemswithpreviouscapitationmodels
• Implementeffectiveprocessesformanagingperformance
underglobalpayments
• Configureelectronicmedicalrecordstomanagefinancial
trackingandglobalpaymentqualityandreporting
requirements
503. Medical Practice Mergers
Reed Tinsley, CPA, CVA, CFP, CHBC, consultant, Cypress, Texas
Aspressurescontinuetomountontheprotabilityandsuccess
ofmedicalpractices,manyphysicianstodayareconsidering
amergerwithanotherpractice.Whenproperlyprepared
andcompleted,mergerscanbeanancialwin-winforall
involved;whennotproperlydone,themergeroftenendsupin
“divorce.”Afteremphasizingtheprosandconsofamerger,this
presentationwillwalkparticipantsthroughthemergerprocess,
highlightingthe“do’sanddon’ts”alongtheway.
This session will provide you with the knowledge to:• Identifyyouroptionswhenconsideringamergerwith
anotherpractice
• Explainthecommonpitfallsthatcanleadtoamergernot
beingproperlyaccomplished
• Articulatehowtomakeamergerawin-winforallthepartiesinvolved
Conference schedule Tuesday, March 29
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504. Managing Physicians in Transition
Thomas Stearns, FACMPE, vice president, medical practices services,
State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Theincreasinguncertaintyinthehealthcaremarketplaceis
pressuringpracticestoaccommodatenewandinnovativeways
forphysicianstojoinorleaveapractice.Whatarethefactorsaffectingolderandyoungerphysicians,causingthemtoseeknew
solutionsastheymaketransitionsintheircareers?Inthissession,
youwillexplorevarioustransitionapproaches,suchasfractional
partnerships,jobsharingandprofessionalservicearrangements.
Youwilllearnabouttheincomedistributionplan(IDP)andwill
leavethissessionwithmodelsforaccommodatingtransitioning
physicians.
This session will provide you with the knowledge to:• Describephysician-transitionissuesrelatedtojoining,
leavingorslowingapractice
• Outlinemodelsforaddingorlosingaphysician
• ExplaintheeffectoftheIDPontransitioningphysicians
9:30-9:45 am
Stretch break
9:45-11:00 am
Concurrent sessions – 600 series
601. Contract Language: Tough Problems and Tactical Solutions
Penny Noyes, president, Health Business Navigators, Bowling
Green, Ky.Nowrittenagreementwillxabadbusinessrelationship,but
abadlywrittenagreementcandestroyagoodone.Tocreate
effectivecontractlanguage,themedicalpracticeprofessional
mustunderstandandbeabletousecommoncontractterms.In
thissessionyouwilllearnaboutthechiefcomponentsofapayer
contractandhowtousethatknowledgetoquicklyevaluatethese
importantdocuments.Youwilldiscoverhowtoavoidcommon
languageproblems,andbuildintheelementsthatyoumusthave
inordertoreapnancialbenetsforyourpractice.
Followingthissessionyouwillhaveanopportunitytoapplythe
knowledgegainedinthelab,session701.
This session will provide you with the knowledge to:• Evaluatetheimportantelementsofapayeragreementina
timelyfashion
• Identifyproblemareasandproposealternativelanguage
• Summarizethekeyelementsofpayercontractsinapayer
inventory
602. Negotiation Skills for Practice Managers
Randy Cook, MPH, FACMPE, senior medical practice consultant,
State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Negotiationisaskillrequiredofeverysuccessfulmedicalpractice
professional,yetfewhaveanyformaltraining.Beinganeffective
negotiatorrequiresmorethanjustknowledgeofyourcontracts.Youalsoneedtounderstandandusespecicskillsandsubtle
toolsthatwillputyouinthedriver’sseat.Byrecognizingthetype
ofnegotiationenvironment,preparingproperlyanddetermining
howtoapplytherighttacticattherightmoment,youwill
improveyournegotiationresults.Duringthissessionyouwill
learnabouttheimportanceofbodylanguageandhowtousethis
knowledgetoimproveyourpractice’snancials.
Followingthissessionyouwillhaveanopportunitytoapplythe
knowledgegainedinthelab,session702.
This session will provide you with the knowledge to:• Describethedifferentnegotiatingenvironments
• Summarizenegotiationtactics
• Recognizethevarioussignalsyouandotherssendwithbody
language
603. Ancillary Revenue: Building New RevenueOpportunities for Your Medical Practice
Reed Tinsley, CPA, CVA, CFP, CHBC, consultant, Cypress, Texas
Animportantoptionforenhancingrevenueandincreasingprot
istheimplementationofnewservicelinesoraddingancillary
services.Thissessionwilldemonstratehowtheadditionofnew
revenueopportunitieshascontributedtothenancialturnaround
ofmanymedicalgroups.Youwillexplorethetoolsyoucanuse
toassesspossibilitiesforyourownpracticeanddiscoverhow
togainphysiciansupport.Serviceoptionswillbeidentied
forprimarycare,single-specialty,multispecialtyandacademic
groups,includingambulatorysurgerycenters,freestanding
cancer-treatmentcentersandcomputertomographicand
cosmeticcenters.
This session will provide you with the knowledge to:• Identifypotentialancillaryserviceoptionsforyourpractice
• Selecttoolstoforecastthedemandforservicesandprepare
pro formafinancialprojections
• Determinehowtobuildphysiciansupportforyourprojects
Conference schedule Tuesday, March 29
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604. The Tools of Process Improvement: A Primer
Frank Cohen, MPA, MBB, principal and senior analyst, Frank Cohen
Group LLC, Clearwater, Fla.
Theframeworkandstandardsofthehealthcareindustryare
undergoingsignicantchange.Medicalpracticeswillbeasked
toproducevalue,outcomeorqualityratherthanunits.Toaccommodatethistransformation,medicalpracticesmustgain
controloverclinicalquality.Thissessionwillprovideabasic
primeronthetoolsofqualityimprovementandwillprecedealab
experience(session703)whereyoucanpracticeusingthetools.
This session will provide you with the knowledge to:• Articulatethetermsofprocessimprovement
• Applyprocessimprovementinaphysicianpractice
• Identifywhatspecificassistanceyouneedinusingprocess
improvementtoguidetheredesignofapractice
11:00-11:15 am
Stretch break
11:15 am-12:30 pm
Concurrent sessions – 700 series
701. Contract Language: Tough Problemsand Tactical Solutions (Lab)
Penny Noyes, president, Health Business Navigators, Bowling
Green, Ky.
Nowrittenagreementwillxabadbusinessrelationship,but
abadlywrittenagreementcandestroyagoodone.Tocreate
effectivecontractlanguage,themedicalpracticeprofessionalmustunderstandandbeabletousecommoncontractterms.In
thislabexperience,youwilllearnaboutthechiefcomponents
ofapayercontractandhowtousethatknowledgetoquickly
evaluatetheseimportantdocuments.Youwilldiscoverhowto
avoidcommonlanguageproblems,andbuildintheelementsthat
youmusthaveinordertoreapnancialbenetsforyourpractice.
Thislabfocusesonthetoolsandapplicationsassociatedwiththe
presenter’sprevioussession.
This session will provide you with the knowledge to:• Evaluatetheimportantelementsofapayeragreementina
timelyfashion
• Identifyproblemareasandproposealternativelanguage
• Summarizethekeyelementsofpayercontractsinapayer
inventory
702. Negotiating Skills for Practice Managers(Lab)
Randy Cook, MPH, FACMPE, senior medical practice consultant,
State Volunteer Mutual Insurance Co., Brentwood, Tenn.
Negotiationisaskillrequiredofeverysuccessfulmedicalpractice
professional,yetfewhaveanyformaltraining.Beinganeffectivenegotiatorrequiresmorethanjustknowledgeofyourcontracts.
Youalsoneedtounderstandandusespecicskillsandsubtle
toolsthatwillputyouinthedriver’sseat.Byrecognizingthetype
ofnegotiationenvironment,preparingproperlyanddetermining
howtoapplytherighttacticattherightmoment,youwill
improveyournegotiationresults.Duringthislabexperienceyou
willndoutabouttheimportanceofbodylanguageandhowto
usethisknowledgetoimprovethenancialsofyourpractice.
Thislabfocusesonthetoolsandapplicationsassociatedwiththe
presenter’sprevioussession.
This session will provide you with the knowledge to:
• Identifyyournegotiatingenvironment• Determinewhenandhowtoapplynegotiationtactics
• Interpretandemploybodylanguageeffectively
703. Tools of Process Improvement (Lab)
Frank Cohen, MPA, MBB, principal and senior analyst, Frank Cohen
Group LLC, Clearwater, Fla.
Processimprovementcanbeoneofthemostdifcultchallenges
apracticeadministratormustmanage.Inthisfollow-uplab
experiencetothe“ToolsofProcessImprovement”session,you
willgethands-onpracticewiththenutsandboltsofprocessimprovement.Usingmetricsandtools,youwilltakethenextstep
towardimplementingprocessimprovementinyourpractice.
This session will provide you with the knowledge to:• Interpretthekeymetricsofprocessimprovement
• Practicetheapplicationofvariousprocess-improvement
techniques
• Recallpracticaltipsoncommunicationandimplementation
ofprocess-improvementinitiatives
Conference schedule Tuesday, March 29
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You come in search of solutions.
You’ll leave with knowledge about an array
of products and services to meet your needs.
The MGMA 2011 Financial Management and PayerContracting Conference Exhibit Hall is your source forinformation about the products and services to help yourgroup practice succeed. Dedicate time during the conferenceto visit the Exhibit Hall, nd answers to your challenges,
and build important relationships. What you learn from theproduct and service experts will enable you to make informeddecisions about your practice’s current and future needs.
Exhibit Hall hours
Sunday,March27
5:00-7:45 pm
Monday,March28
9:00 am-12:30 pm and 1:35-3:45 pm
Tuesday,March29
closed
Healthcare Innovations Pavilion
JoinleadingsolutionprovidersandMGMAsubject-matter
expertsforfocused,insightful20-minuteeducationaland
Q&Asessions.Eachtopicisdesignedtohelpyouunderstand
opportunitiesforenhancedrevenueorcostsavingsinyour
practice.Thecompletescheduleofpresentationswillbe
availableintheMGMA2010FinancialManagementand
PayerContractingConferenceplanner.
Exhibitors
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Air transportationMGMArecommendsyingintotheBaltimore/WashingtonInternationalThurgoodMarshallAirport(BWI)locatedabout25minutesfromthehotel.Taxiratesstartat$30fromtheairporttothehotel.
Conference cancellation policyAllconferenceregistrationcancellationsmustbereceivedinwritingtotheMGMAServiceCenter,104InvernessTerraceEast,Englewood,CO80112-5306,orfaxedto303.643.4439nolaterthanThursday,March23,2011,andaresubjecttoa$150processingfee.NOREFUNDSORCREDITSwillbeissuedafterThursday,March23,2011.Cancellationsbytelephonewillnotbeaccepted.Allhotelcancellationsmustbemadedirectlywiththehotel.Yourhotelreservationconrmationwillprovidedetailsonmakingchangesorcancelingyourlodgingreservation.
If,foranyreason,MGMAmustcanceloneofitsprogramsorturnyouawayduetolimitedattendanceattheconference,
yourregistrationfeewillberefundedinfull.However,youareresponsibleforyourownairlineandhotelreservations.MGMAcannotbeheldaccountableforanycancellationchargescausedbyprogramcancellationorattendancelimitations.
CalltheMGMAServiceCentertoll-free877.ASK.MGMA(275.6462)ifyouaregoingtosendasubstituteregistrant.IfthesubstitutehasadifferentMGMAstatus,wewilladjustthefeeaccordingly.
ACMPE workshops cancellation policyAregistrationcancellationmustbepostmarkednolaterthan10businessdayspriortoeachprogramandissubjecttoa$25processingfee.Nopartialorfullrefundorcreditwillbemadeafterthisdateorforfailuretoattend.Cancellationbytelephone
isnotvalid.Allcancellationsmustbereceivedinwriting.IfforanyreasonitisnecessaryforACMPEtocanceloneofitsprogramsorturnyouawayduetolimitedattendance,wewillrefundtheregistrationfeeinfull.Youareresponsibleforyourownairlinereservations,andwecannotbeheldaccountableforanycancellationchargesforairlineticketscausedbysuchprogramcancellationsorattendancelimitations.
AttireBusinesscasualattireisappropriateforallconferencefunctions,includingthereceptions.Meeting-roomtemperaturesvary.Werecommendwearinglayersandbringingalightsweaterorjacketforyourcomfort.
FacultyMGMAreservestherighttochangefacultyormodifyprogramcontent.
Note to those with special needsWewishtotakestepstoensurethatnoindividualwithadisabilityisexcluded,deniedservices,segregatedorotherwisetreateddifferentlythanotherindividualsbecauseoftheabsenceofauxiliaryaidsorservices.IfyouneedanyauxiliaryaidsorservicesidentiedintheAmericanswithDisabilitiesAct,calltheMGMAMeetingsandConferencesDepartmenttoll-freeat877.275.6462,ext.1875,priortoyourarrival.
Continuing-education and ACMPE credit hoursTheAmericanCollegeofMedicalPracticeExecutives(ACMPE)isMGMA’sstandard-settingandcerticationbodyandpromotes
theprofessionalgrowthofleaders.BydevelopingtheBodyofKnowledgeforMedicalPracticeManagement,ACMPEprovidesacentralframeworkforMGMAresources.Thisprogramisapprovedtoreceiveamaximumof13.75credithoursasassignedbytheACMPE.
CMEcreditTheMedicalGroupManagementAssociation(MGMA)isaccreditedbytheAccreditationCouncilforContinuingMedicalEducationtosponsorcontinuingmedicaleducation(CME)forphysicians.MGMAtakesresponsibilityforthecontent,qualityandscienticintegrityofthisCMEactivity.MGMAdesignatesthisCMEactivityforamaximumof14credithoursinCategory1ofthePhysician’sRecognitionAwardoftheAmericanMedicalAssociation.
CPEcredit
MGMAdesignatesthiscontinuingprofessionaleducation(CPE)activityuptothemaximumnumber
of16.5contacthoursofcreditintheSpecializedKnowledgeandApplicationsFieldofStudy.MGMAisregisteredwiththeNationalAssociationofStateBoardsofAccountability(NASBA)asasponsorofcontinuingprofessionaleducationontheNationalRegistryofCPESponsors.StateboardsofaccountancyhavenalauthorityontheacceptanceofindividualcoursesforCPEcredit.ComplaintsregardingregisteredsponsorsmaybeaddressedtotheNationalRegistryofCPESponsors,150FourthAve.N.,Ste.700,Nashville,TN37219-2417.Website:nasba.org.Formoreinformationregardingadministrativepolicies,suchascomplaintandrefund,pleasecontactourofcesat877.275.6462,ext.1875.
Hotel and conference siteBaltimoreMarriottWaterfront700AliceannaStreetBaltimore,MD21202Phone:410.385.3000
Reservations:800.266.9432http://www.marriott.com/hotels/travel/bwiwf-baltimore-marriott-waterfront
Roomrate:Standardguestroomsare$229pernightforsingleordoubleoccupancy,plus13.5percenttocoverstateandlocaltaxes,aswellasoccupancytax(subjecttochange).
Reserve your hotel room early!
MGMAhasreservedalimitedblockofroomsuntilFriday,February4,2011.Afterthisdate,reservationsatthegroupratewillbeacceptedonaspace-availablebasisonly.Pleasenote,iftheroomblockllspriortothecutoffdate,MGMAmightnotbeabletoprocuremoreroomsatthegrouprate.
Forsleepingroomreservations,call800.266.9432.IdentifyyourselfasanattendeeoftheMGMA2011FinancialManagementandPayerContractingConferencetoreceivethediscountedgrouprate.Aone-nightdeposit,includingtax,mustaccompanyallreservationrequestsbycash,checkorcreditcard.Reservationscanalsobemadeonlineathttps://resweb.passkey.com/go/mgma2011;enter yourarrivaldate,numberofnights,occupancyandtheroomtyperequestedtogetratesandcheckavailability.
General information
8/8/2019 FMPC Brochure
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Please use promotion code FMPC11BR22 when registering from this brochure. Register at mgma.com or phone toll-free, 877.275.6462, ext. 1888. 19
Registration
Method of payment (payment must accompany registration):
) Mail Check enclosed Charge my credit card: VISA MasterCard American Express
Mail the program registration form(s) Card number Exp. date
with your check made payable to MGMA, Cardholder’s name
to the following lockbox address: Cardholder’s signature Date
Medical Group Management Association
P.O. Box 17603, Denver, CO 80217-0603
% Toll-free 877.ASK.MGMA (275.6462)
Fax: 303.643.4439
Registration must be received on or before Friday, Feb. 25, 2011 , to receive the early-registration discount. All registrations received after Friday, Feb. 25, 2011 , will be processed at the
standard fee category. Member rates are a privilege of MGMA membership. You must be a member at the time of registration.
We are not responsible for faxes not received. Cancellation of preregistration must be postmarked no later than Thursday, March 23, 2011 , and is subject to a $150 processing fee. No
partial or full refund or credit will be made after this date or for failure to attend. See “Conference cancellation policy” in this brochure for the full policies regarding cancellations and
substitutions.
MGMA2011FinancialManagementandPayerContractingConferenceMeetingcode:FMPC11Datesofconference:March27-29,2011
TeamsmustregisterbycallingMGMAtoll-free877.275.6462,ext.1888
Pleasemakecopiesofthisformifmorethanonepersonregisters.
(Checkhereifthisisanewaddress)MGMA member #
Full name
Title Preferred name for badge
Organization
Address
City State ZIP Code
Phone Fax E-mail
Year started in medical group management: Is this your rst time attending? Yes No
I will be attending the Refreshing Ideas Networking Event. Yes N0
A special note to the disabled: Please call MGMA’s Meetings and Conferences Department toll-free 877.275.6462, ext. 1875, prior to your arrival if you have a special need and require accommodation to participate in this activity.
RegisteR eaRly …
seating is limited!
Registration FeesPostmarked on or before
Feb. 25, 2011Postmarked after
Feb. 25, 2011
National MGMA member $579 $679
Afliate $729 $829
Nonmember $779 $879
ACMPE activities
Pathway to Certication and Fellowship workshops (ACMFMJ11) $245
Pathway to Certication workshop (ACMFMB11) $185
Pathway to Fellowship workshop (ACMFMF11) $95
Members:Bringyourteamandtakeadvantageofthesespecialoffers!• Physicians attending with a member pay the member price• When two or more colleagues from the same practice register, the second and subsquent team member(s) receives $100 off his/her registration fee.
Team must register via phone. Call MGMA toll-free 877.275.6462, ext. 1888. Team members are encouraged to register at the same time.
TOTAL DUE FOR REGISTRATION $
Ifyou’dprefernottoreceiveupdatesandpromotionalmaterialfromourexhibitorsandsponsors,[email protected]“FM-PC2011nothird-partypromotions”inthesubjectline.
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104 Inverness Terrace EastEnglewood, CO 80112
PRST. STD.
U.S. POSTAGE
PAIDDENVER, CO
PERMIT NO 2250
Finding opportunity in uncertain timesMGMA 2011 Financial Management andPayer Contracting Conference
March27-29,2011
BaltimoreMarriottWaterfront
Joinyourcolleaguesattheonlyface-to-faceMGMAeducationprogramfocusedonin-depthfinancialmanagementfor2011.