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Market research on ITC.
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Target Market FMCG Industry
ITC
Submitted By:-Manish Goel
Understand the Distribution Network Model• Study the Company Product Portfolio.• Get to Know the product Avlaibility in the market
“Weight, Size, Price and Variant”.• Frequent sale product.• Product Packaging (Single , Multiple ,Consolidate ).• Understand the distribution of Goods from Supplier
to the consumer end.• How many Channels Involved.• Which Transportation mode used for inside or outside
the city.• Which Transportation vehicle used for of Goods
supply.• Understand the Transportation route pattern to cover
city.
Cont….• Understand the Vehicle Nature of Contract (Hired / Owned ).• Understand the Vehicle terms of Contract ( Daily / Weekly /
Monthly / Yearly )• Find out the Vehicle Operating Cost Structure.• Vehicle Load Carrying Capacity product wise.• Vehicle Inspection ( Branding, Safety Measure etc)• Stacking Pattern of Goods in the Vehicle.• Delivery Timing. • Sales per day / month.• Products Schemes Involved.• Margin in product sale for company to end point.• Expense Involved in distributing the product ( Warehouse Rent,
Electricity , Water bill ,Workforce Salary, generator fuel, maintenance Cost etc)
• Calculate the Net Saving of Distributor , Dealer , Retailer. Transportation Vehicle Owner.
• Market Share Company.
•ITC
FMCG
FOOD
Kitchens of India
Ashirvaad
Sunfeast
Minto
Candyman
Bingo
Non Food
Personal Care
Match Box
Agarbatti
Cigarette
ITC Cigarette Product packaging Pattern & Payload Capacity
CIGARETTE
Category 1 Cigarette. Pack
1 Cigarette. Box 1 Carton
Insignia 10 50 30 Box.
India Kings Not Avl. Not Avl. Not Avl.
Classic 10 50 30 Box.
Gold Flake 10 20 60 Box.
Silk Cut 10 20 60 Box.
Navy Cut 10 20 60 Box.
Scissors 10 20 60 Box
Capstan 10 30 60 Box
Berkeley Not Avl. Not Avl. Not Avl.
Bristol 10 50 30 Box
Flake 10 50 30 Box
ITC FOOD Product packaging Pattern & Payload Capacity
ASHIRVAAD AATA
Weight 1 Complete Packet (30 kg)
Load Carrying Capacity (No of Carton)
Piaggio ape 3-w TATA ACEMax. Average Max. Average
1 kg 30 Pack 30 25 60 502 kg 15 pack 30 25 60 50
5 kg 6 Pack 30 25 60 50
10 kg 3 Pack 30 25 60 50
Cont….
SUNFEAST
CategoryWeight of Each
Pack. Price(Rs.) 1 CartonMari Light 360 gm 20 15
Orange Mari 158 gm 12 48Nice Light 71.4 gm 5 84
Nice Sugar Sprinkle 150 gm 15 48Snacks 85.7 gm 10 90Special 70.6 gm 7 72
Special Choclate 65 gm 5 120Special Orange 65 gm 5 120Special Elachi 65 gm 5 120Special cream 124 gm 12 60Gluco Biscuit 78 gm 4 120Dark Fantasy 150 gm 30 36
Gold Black Cookies 75 gm 15 30Golden Bakery 75 gm 15 30
SNACK FOOD
1 CartonLoad Carrying (No of Carton )
15 Rs Pack 18 Rs.Pack
Tomato Cheese Cheese Sour
Cream Masala Chicken Delight Pizza Tangi
Tomato PastaPiaggio ape3-w TATA ACE
Max Average Max Average108 108 108 108 108 108 108 108 30 20 60 45
BINGO
Category
Load Capacity (No of Carton) Piaggio ape 3-w TATA ACE
5 Rs. Pack 10 Rs. Pack
20 Rs. Pack Max. Average Max. Average
Chips 192 96 32 30 20 50 40
Namkeen 208 80 48 30 20 50 40
Load Carrying (No of Carton )
Piaggio ape 3-w TATA ACEMax. Average Max. Average
60 50 95 90
CANDYMAN
Name of Candy Weight Jar Carton
Contain
Load Carrying Capacity (No of Carton)
Piaggio ape 3-W TATA ACE
Max. Average Max. Average
Double Echoles 787 gm 12 Jar 40 30 80 70Natkhat
rang 680 gm 8 Jar 40 30 80 70Toffichoco 740 gm 12 Jar 40 30 80 70Cofitino 740 gm 12 Jar 40 30 80 70Futifun 680 gm 18Jar 40 30 80 70
Butter Licks 3.8 Kg 4 Jar 40 30 80 70CM Liccks 560 gm 12 Jar 40 30 80 70
ITC NON FOOD Product packaging Pattern & Payload Capacity
MATCH BOX1 Carton Load Carrying ( No of Carton )
AIM Sunflower Horsehead Homelight Ship TrainPiaggio ape3-w TATA ACEMax. Average Max. Average
600 matches
600 matches
600 matches
600 matches
600 matches
600 matches 220 200 400 380
Personal Care
VIVEL DI WILLSWeight SOAP Category 1 Carton
45 gm Sandle Sparkle Young Glow Setin Soft 196 Pcs
92 gm Sandle Sparkle Young Glow Setin Soft 144 Pcs
184 gm Sandle Sparkle Young Glow Setin Soft 72 Pcs
75 gm Ayurveda Eseence Soft & Fresh 120 Pcs.
150 gm Ayurveda Eseence Soft & Fresh 72 Pcs.
Weight Shampoo Category 1 Carton
5 ml Soft & fresh Shine & Glow Volume & Bounce 480 Pcs.
100 ml Soft & fresh Shine & Glow Volume & Bounce 60 Pcs.
200 ml Soft & fresh Shine & Glow Volume & Bounce 36 Pcs.
FIAMA DI WILLSWeight Shampoo Category 1 Carton
5 ml Silky Strong Shine & Style Volume Boost
Eveready Mild
Agna Balance 480 Pcs.
100 ml Silky Strong Shine & Style Volume Boost
Eveready Mild
Agna Balance 36 Pcs
200 ml Silky Strong Shine & Style Volume Boost
Eveready Mild
Agna Balance 24 Pcs.
Weight Shower Gel Category 1 Carton
100 ml Mild Due Clear Spring
Exotic Dream 12 Pcs.
200 ml Mild Due Clear Spring
Exotic Dream 24 Pcs.
Weight SOAP Category 1 Carton
70 gm Skin & Shine
Fragrence Flower 72 Pcs
100 gm Skin & Shine
Fragrence Flower 60 Pcs
300 gm Skin & Shine
Fragrence Flower 24 Pcs
SUPERIAWeight SOAP Category 1 Carton
72 gm Soft & Sandle Natural Glow Haldi Glow 144 Pcs.
276 gm Soft & Sandle Natural Glow Haldi Glow 48 Pcs.
464 gm Soft & Sandle Natural Glow Haldi Glow 30 Pcs.
Weight SHAMPOO Category 1 Carton
4 ml Shine & Black Vibrant Cream 2560 Pcs.
7 ml Maxi Protect 2120 Pcs.
8 ml Shine & Black Vibrant Cream 1920 Pcs.
12 ml Shine & Black
Vibrant Cream Maxi Protect 960 Pcs.
Cont….
VENDORS MANFACTURING
UNIT
ITC MANFACTURINGUNIT
HUB
C&F
DISTRIBUTOR
SECONDARY WHOLESELLERSRETAILERS SUPERMARKETSHOTEL
RESTAURANTS
CustomerSMALL
RETAILERS
Customer
Customer
1) SOAPS2) SHAMPOO3) CHIPS4) CIGARETTE
ManufactureManufacture
1) KITCHENS OF INDIA2) AASHIRVAAD3) SUNFEAST4) MINTO5) CANDYMAN6) SNACK FOOD7) MATCH BOX8) AGARBATTI9) STATIONARY
ITC LOGISTIC NETWORK DIAGRAM
Bombay Stores (Kaleva
di)
BIWANDI HUB
NAGPURHUB
PUNE(C&F)
NASIK DHULIA SATARA PANVEL PUNE NANDUR BAR AHMEDNAGAR
PCC (Yerwad
a)
Chamadia
(Kharadi)
Mahadev
(Market Yard)
Yash (Hadaps
ar)Vidhavi
r (Rasta Peth)
Chamadia (Singhad)
DIFFERENT PLACES OF INDIAMANFACTURING UNIT
Different District
ITC Distributor across Pune
FLOW OF
GOODS
ITC Product Distribution Model, Pune
Nagpur Hub is Chosen when Unavailability of Products at Biwandi.
Vehicle Used TATA 909EX, Eicher, FLT
EICHER, TATA 909 EX
ITC PORTFOLIOName of product Manufacturing unit
Bingo Haridwar
Ranjangaon,PunePasta Nehru road,kolkota
Biscuits
Food creation pvt ltd, survey no.34,kachara kanahalli
naduvathi noskote,taluka-Bangalore.
Candyman
Prayagh hut products,survey no.279 & 280,Hyderabadleamark health care pvt ltd,matoda,Ahmedabad
Royes india ltd,plot no.127,Secundrabad
laxshmi food,karipati ,Salem.
MintoLeamark health care pvt ltd,matoda,Ahmedabad
Aashirwad
ITC quality care,P.O box no.36,gpo,New Delhi
kolkotaMumbaiChennai
FirozabadHyderabad
JaipurUttarPradesh
vivelSector 11,IIE ranipur, Uttarkhand,Haridwar
ShampooAura personal care,khasora
no,1220,plot no. a3/3, UPSIDC,Nanital
MatchBoxWIMCO Limted,Alambazar
KolkotaShivkashi Dist.
AgarbattiAnanath agarbati co,rehanari
peth , Bangalore.
Cigarette
kolkotaMunger
SaharnpurBangoloreHyderabad
ITC MANFACTURING
POINT FOR DIIFERENT PRODUCT
PORTFOLIO
Key Observation about Primary Distribution
• ITC has different manufacturing plant for different products.
• Some Products are manufacture by Vendors and some by ITC.
• Each Factory deliver products to different Region e.g. Rajan Gaon is a manufacturing plant of BINGO it caters half of India and other plant is in Haridwar that caters other half.
• C&F(Carry & Forward) Agent Warehouse caters near by surrounding areas.
• Pattern of Goods Supply from C&F Warehouse to Distributor is Daily to Once a week.
• Distributor assign on the basis of Total Volume Covered in a particular city.
• Area assign on the basis of Total sale generated divided by total no of distributor and the distributor capacity of distribution. Max. Area Covered is 30 Km.
DistributorCigarette
PAN SHOPS
Wholeseller
PAN SHOPS
Customer
Customer Customer
Other Shops
FOOD 1
Non FOOD 1
Minto,Candyman,Bingo
Matches
Cigarette Distribution Model (Distributor-
Consumer)
MungerKolkota Saharanpur Banglore Hyderabad
Biwandi(HUB)
Ape 3-W, TATA Ace,GC1000,Alpha Champion, Mahindra Max
Distributor
FOOD
Retail Shops
Wholeseller
Retailer
Customer
CustomerCustomer
Super Market
FOOD
Kitchans of India
Ashirvaad
Sunfeast
Minto
Candyman
Bingo
Hotel &
Restaurants
Customer
Street Retailers
Customer
FOOD Distribution Model (Distributor-Consumer)
AhmadabadKolkata Banglore Hyderabad Haridwar Ranjan Gaon
BIWANDI(HUB)
Nagpur
DistributorNON FOOD
Retail Shops
Wholeseller
Retailer
Customer
Customer Customer
Super Market
Non Food
Personal Care
Match Box
Agarbatti
NON FOOD Distribution Model (Distributor-
Consumer)
Kolkata Banglore Haridwar Nanital
BIWANDI(HUB)
Stacking Pattern of PIAGGIO Ape 3 W
Stacking Pattern of TATA ACE
For Cigarette Distribution,Distributor use different ways to distribute cigarette
1. Salesman Covers(2-W) ---Pan Shops2. Distributor Vehicle (3-W) Covers
---Wholeseller/Retailer3. Wholeseller or Pan Shops directly Purchase from
Distributor end.
Distributor
Sales man(10-15)
750 Pan Shops
Area Covered 24 Km
Covers
Margin Earned
Disrributor Wholeseller Panshops
2% .8-1% 8-10 %
Whole Seller
Retailer Pan Shops
Pick up Timing9:00 to 11:00 AM
2 Teams3 Teams
Per day Sale
Disrributor Wholeseller Panshops
6,50,000 50.000 5000
3
2
1
1
2
3
Monday( Pashan)
Tuesday (Peth)
Wednesday (Visharantvardi)
Thursday(Pashan)
Friday(Peth)
Saturday(VishranV
adi)
ROUTE PLAN for cigarette
ROUTE PLAN FOR FOOD AND NON FOOD PRODUCTS:-Distributor have 5 to 7 Vehicle for Food and Non Food Product .
Each vehicle have 6 route for the whole week.
6 vehicle Cover 36 Routes in a Week.
Each route cover approximate 20 Km per day.
Same route follow after one week.
Fuel cost in case of Piaggio Ape 3-W is Rs.100 and TATA ACE it cost 180 to 20o Rs.
The Fuel cost is high because of frequent stop & start of vehicle.
Supply of food and Non food products Distributor have their own vehicle and Pays Driver
Salary range from 3500 to 6000.
In Case Bingo Distributor have 5 Salesman that Sale Bingo in the area of 20 to 25 Km per
day.
Salesman have their own vehicle 3-W and charge 13000 per month.
It includes Fuel, Maintenance and Salary.
In addition to that after achieving the target they get Rs.3000 incentive.
Target is Rs.85000 Bingo in a month.
For Food Products Distribution:- Transportation mode used for distribution of Food
Products is via 3-Wheeler or 4-Wheeler.• First , Salesman take the order from the Existing and
New Customer.• Second, Plan the route according to the delivery
pattern .• Thirdly, load the vehicle as per weight carrying
capacity of vehicle.• Lastly, Distribute the products. • Distribution of products to the Whole seller , Big
Retailer, Street shops, Supermarket, Hotels, Restaurants .
• Sales of Ready to Eat Foods is more in Stack Areas + Modern trades.
• In case of Bingo Dist. Each Salesman get target of Rs.2833 ( Bingo Product Rs.5, Rs.10, Rs.15) per day or Rs.85000.After achieving the target Salesman get Rs. 3000 incentive. Each Salesman cover 7 Route so 7 Salesman covers 49 Routes per day.
Company Warehouse
Distributor Warehouse
Salesman
Whole seller , Retailers, Super market , Hotel &
Restaurants
Purchase Order
Delivered the order
Margin Earned
Disrributor Wholeseller Retailer
4% 3% 10 %
Per day Sale
Distributor Wholeseller Retailer
1,50,000 7.000 2000
Vehicle Safety Measure:-Pack Body 2 Door System
Retailer Margin in Bingo:
Rs.5 Pack-Rs.4.46Rs.10 Pack-Rs.8.93
Rs.20 Pack-Rs.17.86
Load the order
N/W Diagram for FOOD Category
Assigned the Order
Monday2 Team
(1 Team = 4 Salesman)
Tuesday2 Team
(1 Team = 4 Salesman)
Wednesday2 Team
(1 Team = 4 Salesman)
Thursday2 Team
(1 Team = 4 Salesman)
Friday2 Team
(1 Team = 4 Salesman)
Saturday2 Team
(1 Team = 4 Salesman)
Sunday2 Team
(1 Team = 4 Salesman)
Each Salesman covers Delivery
of 15 Shops per day
ROUTE PLAN for FOOD PRODUCTS
For Non Food Products Distribution:- Transportation mode used for distribution
of Food Products is via 3-Wheeler or 4-Wheeler.
• First , Salesman take the order from the Existing and New Customer.
• Second, Plan the route according to the delivery pattern .
• Thirdly, load the vehicle as per weight carrying capacity of vehicle.
• Lastly, Distribute the products. • Distribution of products to the Whole seller ,
Big Retailer, Street shops, Supermarket . Match box is also deliver to the Pan Shops with cigarette distribution.
Company Warehouse
Distributor Warehouse
Salesman
Whole seller , Retailers, Super market , Hotel &
Restaurants
Purchase Order
Delivered the order
Margin Earned
Disrributor Wholeseller Retailer
12% 10% 10 %
Per day Sale
Distributor Wholeseller Retailer
12000 1000 400
Vehicle Safety Measure:-Pack Body 2 Door System
Load the order
N/W Diagram for NON FOOD Category
Assigned the Order
Monday2 Team
(1 Team = 4 Salesman)
Tuesday2 Team
(1 Team = 4 Salesman)
Wednesday2 Team
(1 Team = 4 Salesman)
Thursday2 Team
(1 Team = 4 Salesman)
Friday2 Team
(1 Team = 4 Salesman)
Saturday2 Team
(1 Team = 4 Salesman)
Sunday2 Team
(1 Team = 4 Salesman)
Each Salesman covers Delivery
of 15 Shops per day
ROUTE PLAN for FOOD PRODUCTS
Average Sale of ITC Distributor, Pune Per Month.
Category Food & Non Food Cigarette Stick
Distributor Location SALE (Rs.) Sold
CHAMADIA KHARADI 8,000,000 20,000,000
JHANHVIR RASTA PETH 7,500,000 15,000,000
PCC YAERWADA 6,500,000 10,000,000
BOMBAY STORE KALEVADI 6,000,000 10,000,000
YASH HADAPSAR 3,000,000 8,000,000
CHAMADIA SINGHAD ROAD 2,500,000 5,000,000
MAHADEV MARKET YARD 2,500,000 5,000,000
Scheme in case of Bingo:-
If Retailer Buy 60 Packets then he will get 4 Packets free
Purchase order from Distributor to Supplier depends upon the MIS
system. Threshold level is 60 %
(Stock Inv. > Thres. Lev.)Liquidator is 1-2 days.
FMCG industry is Volume base
not Weight Base
Cigarette is volume base which has very high value
Different Product have different
distribution Channel.
KEY FINDINGS
Distributor are not using APE 3-W
because of less Space capacity
Conclusion
• Most of the Distributor using Ape 3-W because of Good Mileage and more carrying capacity in Ape Xtra LD.
• In FMCG industry, Supply and demand is directly proportional to each other.
• FMCG industry is using FIFO system.
THANKS