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Five Year Plan 2018-2023 Growing a place of opportunity and ambition

Five Year Plan 2018-2023 - Slough · This year 2018 sees Slough celebrate 80 years since the town received its charter and became a Borough. In September 1938, we had a quarter of

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Page 1: Five Year Plan 2018-2023 - Slough · This year 2018 sees Slough celebrate 80 years since the town received its charter and became a Borough. In September 1938, we had a quarter of

Five Year Plan 2018-2023Growing a place of opportunity and ambition

Page 2: Five Year Plan 2018-2023 - Slough · This year 2018 sees Slough celebrate 80 years since the town received its charter and became a Borough. In September 1938, we had a quarter of
Page 3: Five Year Plan 2018-2023 - Slough · This year 2018 sees Slough celebrate 80 years since the town received its charter and became a Borough. In September 1938, we had a quarter of

Contents1. Leader’s foreword 5

2. Introduction 6

3. Our priority outcomes - putting people first 9

Outcome 1: Slough children will grow up to be happy, healthy and successful 12

Outcome 2: Our people will be healthier and manage their own care needs 14

Outcome 3: Slough will be an attractive place where people choose to live, work and stay 16

Outcome 4: Our residents will live in good quality homes 18

Outcome 5: Slough will attract, retain and grow businesses and investment to provide opportunities for our residents 20

4. The budget 22

5. Keeping track of progress 25

www.slough.gov.uk 3

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This year 2018 sees Slough celebrate 80 years since thetown received its charter and became a Borough.

In September 1938, we had a quarter of the populationwe have today. A three bedroom semi-detached housecost £600. A national traffic census recorded an averageof 11 vehicles per hour - 264 a day whereas today Sloughhas an average daily flow of more than 7,500 vehicles.

In 1938 Lydia Simmons was born and went on to becomethe country’s first black female Mayor. We were proud tohave her open Lydia Court, a new development of councilflats, last year.

During these past 80 years, over a single lifetime likeLydia’s, Slough has undergone significant change. Thefact Slough has always been a destination for people tocreate a better life for themselves is testament to ourability to adapt and cope with change over time.

Historically, our attraction as a destination has had itsroots in our strong manufacturing base. More recentlyour industry has shifted to high tech companies whichattract people with different skills.

Throughout our history the strength of our communitieshas remained constant across various periods oftremendous change.

As Leader of the Council I am determined to ensure thepeople of Slough are able to access and take up theopportunities that arise from change.

We have ambitious plans for thetown. We are investing in ourinfrastructure from schools, healthand leisure, to transport andhousing. The arrival of Crossrailand the potential third runway at Heathrow will make useven more attractive as a place for business andinvestment.

This will regenerate the town and I want to be clear thebenefits of this will be shared across the borough.Among this growth and change the council’s leadershipis determined Slough nurtures an environment thatkeeps it a desirable place to live, work, rest and stay.

As well as greater local job opportunities we are workingto enable further investment in our transportinfrastructure to relieve pressure on our alreadyoverloaded roads as well as tackling air quality. This isimportant for the health and wellbeing of all of us.

The Five Year Plan sets out our priorities as well as ourvision for Slough as place of opportunity and ambition.

This Five Year plan is focused on improving the lives ofpeople in Slough and ensuring Slough the placecontinues to build a reputation as one that will be anattractive home for people and business for the next 80years to come.

Councillor James SwindlehurstLeader of the Council

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1. Leader’s foreword

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The Five Year Plan was launched in 2015 to define thecouncil’s vision and ambition; the opportunities andchallenges we face; the role of the council in meetingthese and the priority outcomes against which resourceswill be allocated.

The Five Year Plan is also important in explaining howand why the council is changing. To ensure it is always upto date the Five Year Plan is refreshed every year and wealso produce an Annual Report so we can check progress.Last year, 2017, we carried out an in-depth review whichreduced the number of outcomes from eight to five,combining some where there was overlap andduplication and removing others where they were moreabout ways of working than tangible outcomes.

This year we have worked with the Leader and Cabinet toensure their priorities are reflected in the outcomes.

Opportunities and challenges People are proud to live and work in Slough. We areambitious for Slough’s future and have bold plans inplace to deliver the best outcomes for the town and itspeople.

The Leader has been clear about the opportunities forSlough’s future. If we can continue to attract growth andshape and manage it effectively we can ensure wedeliver benefits for local residents.

Our population of around 145,000 is young, growing anddynamic. We need to ensure their future from an earlyage and education, to local employment opportunitiesand the availability of housing to meet their needs.People are living longer today than ever before but thisadds pressure on local services such as adult social careto meet more complex needs while enabling people tolive independently for as long as possible. There areinequalities across our population including householdincome, living conditions, wellbeing and health.

As a council we need to have a strong local economy togenerate income from business rates for our budget,particularly as our funding from government disappears.We start from a position of strength in Slough. With aturnover of around £9 billion the underlying strength ofour economy and reputation as a place to invest meansgrowth provides a number of opportunities. Inwardinvestment, regeneration and infrastructureimprovements will bring real benefits to Slough, fromhousing and jobs, to better transport, shopping andleisure facilities.

By the time our grant from government disappears wewill be almost entirely reliant on income from businessrates and council tax. Developing these twin sources ofincome and other opportunities is essential to ourfinances and paying for services.

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2. Introduction

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We need to be clear about our priorities and how we willwork to achieve these. This is why the Five Year Plan is soimportant as we will use it to:

drive the decisions made in the medium and long termfinancial strategy

focus on delivery of outcomes by prioritising resources

provide a basis for discussions with partners about theservices they provide

develop a performance framework to which servicesand staff will be held accountable

The role of the councilWe will meet the challenges and opportunities we face by:

demonstrating community leadership

enabling people to help themselves

supporting the most vulnerable

shaping and managing the changing place

Our capacity to provide people with support is undergrowing pressure. We know we can no longer provideservices in the way we have in the past - we will not beable to provide everyone with everything. We need torethink and change not only what we do but how we doit.

We believe we can do more to close gaps and reduceinequalities by enabling people to take moreresponsibility for their own lives, for example, by livinghealthier lifestyles. We will build on the strengths of ourcommunuties and partnerships. Wherever possible wewill also look to manage future demand for servicesthrough targeted intervention and prevention. We willalways ensure the most vulnerable in our communityknow how to get the support they need.

As a council we cannot stand still and need to adapt fromthe traditional approaches, where departments focus onspecific issues, to a much more joined up approach. Ouroutcomes have been developed to ensure our staff workacross teams and departments to join up the way inwhich services are delivered.

We will develop an overall transformation strategy thatwill guide our future ways of working as a council andsupport the provision of our services. This will inform ourapproach to how we work with our customers, make thebest use of our accommodation and buildings across theborough, the way in which we maximise digitaltechnology and ensure we have the right IT to supportthis. We will also look at alternative locations for our mainoffice and moving this to the town centre.

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Our valuesWe will recruit, retain and develop high quality peoplewho are committed to Slough and supported to do theirjob. Being clear about our values and behaviours meanswe can support our staff who want to continue to make apositive difference in their services to improve the lives ofpeople in Slough. Our five values are:

Responsive

Accountable

Innovative

Ambitious

Empowering

We will use these to drive our behaviours and how wework. We will recruit and manage people by checkinghow they are performing against these.

We have set a series of equality objectives to reduceinequalities and improve outcomes for local people inspecific service areas. This is in line with our focus onputting people first as well as ensuring we meet ourrequirements under the Public Sector Equality Duty(Equality Act 2010).

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Our communities are at the heart of everything we do. Itis our responsibility to ensure that as we change the waywe do things, we communicate and engage with peopleso they understand what is happening around them andwhy - and they have an opportunity to be part of theconversation.

Our response to the opportunities and challenges weface is to focus on five priority outcomes to improve thelives of people in Slough. Resources will primarily beallocated to achieve these outcomes. Resourceallocation will be evidence based - there will need to be ademonstrable, evidenced link between the outcome andthe key action.

These cross cutting outcomes are important in ensuringwe are joining up resources to focus on shared priorities- this approach means we will increasingly be seen to beworking as ‘One Council’.

Our partners are facing the same twin challenges as thecouncil - rising demand at a time when resources arediminishing. Like us, they cannot deliver their outcomeswithout additional support. We will work through theSlough Wellbeing Board to facilitate a wider partnershipnetwork across the public, private and voluntary sectorsto coordinate action and resources to achieve the bestresults for Slough.

Many of our priorites cannot be achieved by us as acouncil without the support of others. As well as workingin partnership with the public and voluntary sectors wewill continue to build partnerships with the private sectorto attract investment and support delivery.

3. Our priority outcomes - putting people first

Our priority outcomes - putting people first• Slough children will grow up to be happy, healthy and successful

• Our people will be healthier and manage their own care needs

• Slough will be an attractive place where people choose to live, work and stay

• Our residents will live in good quality homes

• Slough will attract, retain and grow businesses and investment to provide opportunities for our residents

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We are committed to ensuring Slough is a great place forour children to grow up and to live happy, healthy andsuccessful lives.

Our educational outcomes for children and young peopleare already above the national average. At the Early YearsFoundation Stage, 71% of children achieved a good levelof development. At Key Stage 1, 66.7% achieved theexpected standard or above in reading, writing andmathematics. At Key Stage 2, 62% achieved the expectedstandard or above in reading, writing and mathematics.At Key Stage 4, 55.8% achieved a Grade 5 or above inEnglish and maths GCSE which is well above the nationalaverage, Slough is ranked 9th nationally. The proportionof good and outstanding schools in Slough is very highand well above regional and national averages.

We are working to enable children and young people tohave physically and emotionally healthy lives, ensuringthey are supported to be safe, secure and successful. Weare continuing to focus on reducing the prevalence ofchildren with excess weight at the start and end ofprimary school.

We have continuously invested in the creation of newschool places, using our joint venture company, SloughUrban Renewal, to deliver school redevelopment planswhich include improved teaching spaces, dining hallsand libraries as well as new sports halls andplaygrounds.

Young people have a vital role to play in shaping,creating and benefitting from the regeneration of ourtown. We will continue to support all young people intohigh quality employment, education and training. We willalso provide them with opportunities to have their voicesheard and to work with us in planning the future ofSlough.

Next year we will: Further embed our work with partners to safeguard

children and young people in Slough

Promote the voice of children and young people inservice developments

Develop a strategy for key worker housing to help meetthe needs of our school workforce

Match the ambition of our children by working withlocal schools and partners to ensure our young peoplecan gain access to high paid, high skilled jobs in Slough

Our long term priorities are to: Work with our partners to ensure excellent outcomes

for children and young people in Slough. We will do thisthrough building on existing successful education andchildren’s social care partnerships, ensuring childrenand young people are at the centre of what we do.

Outcome 1: Slough children will grow up to be happy,healthy and successful

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Reduce the numbers of children looked after and careleavers and young people with SEND who are not ineducation, employment or training

Support the creation and promotion of pathways tohigh quality employment, including apprenticeships

Reduce the ‘conveyor belt’ to social care throughimproved early help and early intervention

Over the past year we have: Appointed a permanent Director of Children’s Services

for the first time in three years

Ensured 96% of children in Reception were allocatedone of their top three choices of school

Ensured 94% of children were allocated one of their topthree choices of secondary school

Supported the voice of young people through the YouthParliament, Young Inspectors and Commissioners, andan effective Children in Care Council

Actively worked in partnership with Slough Children’sServices Trust particularly in relation to Early Help andChild Sexual Exploitation supporting Slough’s ambitionto becoming a good children’s service.

Significantly enhanced the council’s role andresponsibility as a corporate parent

Completed three primary school expansion projectsproviding 840 new school places

Successfully transferred back to the council educationservices previously provided by Cambridge EducationTrust and SEND services that previously formed part ofSlough Children’s Services Trust.

Healthy Choices ProjectThe Safer Slough Partnership has commissioned andfunded Lime to develop the Healthy Choices Projectin Slough. This project has come to fruition followingresearch into Child Sexual Exploitation (CSE) risk inSlough that identified CSE and other risk factors asbeing prevalent for children and young people inSlough.

Key negative drivers in Slough included: lessemotional contact time/higher rates of familydysfunction resulting in ‘affection deficits’, socialmedia and prevalent ‘near-peer’ issues that putyoung people at risk.

Education is seen as pivotal to tackling broader“vulnerability” alongside support to practitionerswho work in this arena. The Healthy Choices Projectis therefore about reducing risks throughencouraging healthier relationships, positiveinfluences and behaviours.

Children and staff from four Slough schools areworking with colleagues from Lime to co-design acomprehensive programme of education to bedelivered in weekly sessions over a term. Thisincludes specifically designed digital resources withcomplementary activities, exercises and learningmaterials to develop and improve decision-making;and a multi-disciplinary approach with datacollection and delivery support for teachers. Theproject is currently in development stage and will berolled out to all schools in September 2018.

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Councils across the country are facing similar challengesrelating to health, wellbeing, and independence of theiradult residents. People are living longer, often withcomplex and long-term conditions, which increasesdemand for health and care services within the borough.In responding to these challenges we will focus ondeveloping preventative approaches to enable ourresidents to become more able to support themselves.We will target those individuals most at risk of poorhealth and wellbeing outcomes to take up health checks;build capacity within the community to enable morepeople to manage their own health, care and supportneeds; and deliver a new model of public service thatempowers residents to live independent and healthylives. Throughout our plans we will ensure people are atthe centre of the adult safeguarding process and aresupported to manage any risks.

Next year we will: Support our residents to be more active

Open a range of new leisure facilities including SloughIce Arena, Salt Hill Activity Centre, Langley LeisureCentre, The Centre and a network of green gyms in ourparks and open spaces

Support more people to take control of their care needsincluding a direct payment

Support more people to have a health check

Our long term priorities are to: Work with our partners to improve the health and

wellbeing of our residents

Be the most active town/city in the country - more people - more active - more often

Reduce loneliness and isolation - more people - more connected - and happy

Reduce the need for long term social care throughimproved early help and prevention

Over the past year we have: Increased the number of health checks carried out in

Slough to more than 2,300

Completed 301 falls risk assessments

Advanced our £62m leisure strategy with workunderway on our new leisure centre

Made notable progress on the refurbishment of SloughIce Arena

Opened and fully completed our community sportsstadium Arbour Park

Won an award for transformation of support servicesby our adult social care team

Seen another very successful event for World MentalHealth Day 2017

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Outcome 2: Our people will be healthier and managetheir own care needs

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The council organises Wellbeing Week in itscommitment to improve thehealth and wellbeing of bothstaff and residentsIn October 2017 the SBC employee wellbeing boardencouraged staff to practice the Five Ways toWellbeing: connect, be active, take notice, keeplearning and give.

The events throughout the action-packed week werefocused around these five ways to increasewellbeing. To ensure staff had taken part in beingactive, a five-a-side football tournament was held atArbour Park. Each team gave a suggested donationof £20 to support the work of mental health charity,Mind.

World Mental Health Day also gave staff theopportunity to keep learning, at a special mentalhealth event at The Curve. As part of taking notice,staff took part in a mindfulness session at lunchtimewhich focused on relaxation through meditation andbeing able to view things with kindness andcuriosity. The employee wellbeing team also held ajoint connect and give session that included cake,colouring and a chat. These sessions broughtattention to the importance of good mental healthand helped staff develop a sense of wellbeing.

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In Slough we are working with communities andpartners to create a vibrant and attractive town thatoffers opportunities for all, where our community iscontent and happy. Our parks and open spaces will becleaner, safer and better promoted. We have madeprogress on a strategy and action plan to improve airquality within the borough. We are building a new state-of-the-art leisure facility on the Centre site in FarnhamRoad which will include an eight-lane swimming pool, apoolside sauna and steam room, a four-court sports halland a gym. Leisure facilities are also being refurbishedelsewhere including the extended Ice Arena, Salt Hill andLangley Leisure Centre.

We will continue to work with the community to ensureSlough is a safe and welcoming place, and we will shapea recognisable identity for our town that will attractvisitors and businesses.

As we implement our action plans we will ensure webring our residents along with us every step of the wayand engage the community to build on the sense ofbelonging and pride in Slough.

Next year we will: Establish a town team to ensure a clean and safe town

centre

Plant one million bulbs with our communities in ourparks and open spaces

Ask residents via a town wide place survey what theyfeel about the town and use the results to shape futureplans

Co-create strong and attractive neighbourhoods

Our long term priorities are to: Improve the Slough brand and develop our identity as

a place of opportunity and ambition, co-produced withour communities and partners

Improve air quality in the borough with innovativesolutions

Improve the quality of our natural environment andopen spaces

Actively manage the impact of new developments andinfrastructure so the town centre is a place wherepeople can live, work, shop and enjoy.

Outcome 3: Slough will be an attractive place wherepeople choose to live, work and stay

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Over the past year we have: Been named the best town or city to live and work in by

Glassdoor

Delivered the “Love Slough Parks” campaign

Seen the highest engagement in Youth Parliamentwithin the country

Introduced a fleet of electric cars and bicycles

Started the Clean, Safe and Vibrant project to transformthe town centre

Brought our libraries back in house

Celebrated a year since the opening of The Curve

Held a number of workshops for children includingcrafts, theatre, and reading days

Brought our environmental services back in house

Hosted the Slough 2040 conference which looked atproactively planning the future

Organised a deep clean of the town centre

Held a multi-agency walkabout of town centre tosupport driving change in the area

The Curve celebratesThe first year of operation at The Curve has been ahuge success with thousands of people exploringthe centre. The library and cultural centre has seen a59% increase in library membership and a 42%increase in children’s book borrowing. There havebeen births registered and marriages conducted atthe register office and Venue @The Curve has hosteda variety of shows and events, including sell-outpantomime performances. This flagship buildingwith a dramatic design that is a regional winner ofthe LABC ‘Best public service building’ hastransformed the town centre and triggered furtherregeneration and investment. A week of activitieswas organised to celebrate the milestone birthday.

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Slough is experiencing a growth in its population which,combined with the geographically small size of theborough, has put significant pressure on our housingsupply.

To meet the housing challenges faced by our town wewill continue to work collaboratively with our partnersincluding SUR and local landlords to provide more andbetter homes for our residents. New homes constructionwill continue to provide council housing for people on thecouncil waiting list.

We will implement the homelessness reduction act whichwill transform the way homelessness services aredelivered and ensure that all eligible applicants are giventhe help they need.

Our two new subsidiary housing companies will continueto provide better and more affordable homes forhomeless households and key workers and lead the wayin providing high standards of private sector housing.And a new licencing scheme for privately rentedproperties will help us regulate the private rented sectorand improve the quality of housing across the borough.

Next year we will: Improve our services to homeless people and work to

prevent homelessness

Foster high quality privately rented homes by licensingmore houses in multiple occupation

Continue to build more and better homes, particularlyto replace council homes lost under the right to buy

Improve opportunities for social housing tenants todownsize to more suitable homes.

Our long term priorities are to: Maintain our council housing to a high standard.

Keep housing affordable for local people

Drive up standards in the private rented sector

Outcome 4: Our residents will live in good quality homes

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Over the past year we have: Launched a new housing strategy setting out our

ambition to regenerate neighbourhoods and improvethe quality and supply of housing in the borough

Completed the Milestone development which includes23 new council homes

Built 11 new council homes at Lydia Court and 18 newcouncil homes at Foxglove Close

Opened our first emergency housing facility in morethan 40 years providing 12 double bedrooms

Improved services for council tenants and started anew repairs contract with Osborne to invest £100m

Co-located our neighbourhood services with Osbornestaff in Hawker House

Established two subsidiary housing companies, JamesElliman and Herschel Homes, giving us more controlover the housing market whilst developing a rentalportfolio

New council flats named Lydia CourtThis year saw the opening of Lydia Court, a brandnew block of council-owned apartments namedafter the country’s first black female Mayor, LydiaSimmons.

Lydia Court is a development of 11 new councilhomes, built on the site of the old Eschle Court,Elliman Avenue. The one, two and three bedroomapartments have been built for the council using ourjoint venture company, Slough Urban Renewal (SUR).

SUR is a partnership between SBC and MorganSindall Investments Ltd. which is drivingregeneration across the town including leisure,housing, community and school buildings.

Lydia Court includes a ground floor three bedroomapartment built to wheelchair standards, with itsown front door access, dedicated parking andgarden area. This specially designed property will beallocated to a family currently on the housingwaiting list and housing officers worked withoccupational therapists to ensure the needs of thefamily were met.

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Economic growth provides a number of opportunities toour town, including the creation of new jobs. Our goal isto generate and develop these opportunities. We willfocus our work on creating a place where businesseswant to locate by delivering infrastructure improvementssuch as good transport connections and communicationsnetworks to attract and support businesses. We willenable residents to develop skills to meet localemployers’ needs; deliver a Local Plan that supportseconomic growth; and maximise opportunities for localpeople from an expanded Heathrow Airport. Alongsideall these key actions we will cultivate a vibrant towncentre that will appeal to residents, businesses andvisitors alike.

Next year we will: Launch the Building Better Opportunities project to

increase employment in the 25+ group who areeconomically inactive or unemployed

Ensure we have fit for purpose and sustainableinfrastructure - from schools, health and leisure, totransport and housing

Prepare for improvements to unlock gridlocked siteswith a focus on Farnham Road and Chalvey

Strengthen our relationships with business bydelivering their HQ locations and town gatewayopportunities

Our long term priorities are to: Collaborate on the Heathrow expansion

Regenerate former Thames Valley University (TVU) siteand the town centre and maximise potential ofCrossrail

Work with major employers and Heathrow to reducetraffic congestion and emissions by encouraging theuse of sustainable modes of transport

Outcome 5: Slough will attract, retain and growbusinesses and investment to provide opportunities for our residents

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Over the past year we have: Held our first property investor day demonstrating our

economic strengths

Upgraded 7,500 of our 11,000 streetlights to energyefficient LED lights

Acquired the former Thames Valley University (TVU) sitewhich will generate investment and create local jobs

Generated £3.5 million which balanced our budget withno front line service cuts

Secured funding for the Building Better Opportunitiesproject which will provide assistance to East Berkshireresidents to go back to work

Secured a memorandum of understanding framing ourpartnership with Heathrow

Started a programme of work that will make our towncentre safe, clean and vibrant

Won recognition as the best place to live and work inthe UK

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Council purchase of TVU sitetriggers investment inregenerationSBC is now the owner of a major development site inthe Heart of Slough which will net the town £550million of investment. The former Thames ValleyUniversity (TVU) site, on the corner of WellingtonStreet and Stoke Road in the centre of Slough is nowset to be transformed with new homes, new offices,shops and leisure facilities.

This massive regeneration project is expected tobring more than 1,400 homes, 45,000 square feet ofretail and leisure space, and 250,000 square feet ofoffice space.

This investment from the council will trigger thelargest single local authority regeneration projectseen outside of London. Negotiations with adevelopment partner are expected to be completeby July.

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The Five Year Plan runs from 1 April in line with ourbudget so our service and financial planning are aligned.The Five Year Plan is refreshed each year along with thebudget so we have as much clarity as possible for theyear ahead.

This section explains the scale of the financial challengeand savings required and our approach to tackle this asset out in our medium term financial strategy.

The challengeAlongside all other local authorities, we are affected bysevere financial constraints. 2018/19 is set to be anotherdifficult year financially for the council, with a continuedreduction in government funding, as well as an increaseddemand for council services. The council has managed toprotect council services wherever possible, whilstensuring there is sufficient budget for the next financialyear to deliver its key outcomes.

Under the government’s deficit reduction programme -intended to reduce the government’s budget deficit -national funding for local government has significantlydecreased. The local impact of these decisions hasresulted in a reduction in the amount of centralgovernment revenue support grant funding we receivefrom £39.8m in 2013/14 to £0m in 2018/19 as Berkshirehas been accepted as a business rate pilot for 2018/19.

Meanwhile our population continues to grow with addedpressure on service expenditure as well as ongoinggovernment reforms for example to the funding of adultsocial care and welfare.

0.000

5.000

10.000

15.000

20.000

25.000

30.000

35.000

40.000

45.000

2013/14 2014/15 2015/16 2016/17 2017/18 2018/19

£m

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4. The budget

Revenue Support Grant to Slough Borough Council

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Given the scale of the ongoing reductions in centralgovernment spend, the council has, and will increasinglyneed to, deliver public services in a more joined up,effective and efficient manner. Maintaining the currentlevels and delivery of existing services is unlikely to be anoption to the council in the future.

The main sources of income for the council are retainedBusiness Rates and Council Tax. To reflect this, the councilhas made retaining existing businesses and attractingnew businesses, as well as ensuring a strong supply ofhousing two of the key outcomes within the Five YearPlan.

For 2018/19 the six Berkshire authorities have beenaccepted by government to form a Business Rates pilotscheme within Berkshire. This means, for 2018/19, allBusiness Rate income will be retained within Berkshire;however, the six authorities will not receive RevenueSupport Grant. This is forecast to result in an additional£1.4m above the figure we would have received underthe current local government funding regime.

The table below shows how we need to make £12msavings over the next three years.

Our responseWe have a history of ensuring a balanced budget isdelivered, as well as over recent years increasing generalreserves to a sustainable level to meet the futurefinancial challenges.

We start from a position of strength in Slough. With aturnover of around £9 billion the underlying strength ofour economy and reputation as a place to invest meansgrowth provides a number of opportunities. Inwardinvestment, regeneration and infrastructureimprovements will bring real benefits to Slough. We needto ensure the town remains economically viable.

0.000

1.000

2.000

3.000

4.000

5.000

6.000

7.000

2018/19 2019/20 2020/21

£m

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Our medium term financial strategy therefore aims tolook for opportunities and seek innovative solutions tohelp not only protect frontline services whereverpossible, but also to enhance the borough’sinfrastructure to ensure long term benefits to the town.

Our joint venture company, Slough Urban Renewal (SUR),is delivering some major changes to the infrastructure ofthe borough while providing income to the council. SURhas rapidly developed since 2014 into a key enabler ofthe council’s regenerative and commercial policy. Thecompany, jointly owned by Slough Borough Council andMorgan Sindall Investments Ltd, is building councilinfrastructure as well as major housing schemes acrossthe borough.

The council has committed to invest heavily ininfrastructure over the next five years, specifically onproviding new leisure facilities, the landmark civicbuilding - The Curve, as well as major investment intransport and housing infrastructure.

Alongside the council’s investment, Crossrail opening in2019 will also have a significant uplift to the borough, aswill the planned western rail link to Heathrow due by theearly 2020s.

This more innovative and entrepreneurial approach willalso stand us in good stead in future years. Much of thisincome is on-going revenue streams, and where there isa one-off profit from the SUR, the schemes as a whole arehelping to drive up council tax and business rates incomeoverall and thus provide greater long term stability to thecouncil’s overall funding. This in turn helps to relieve thepressure on service expenditure in areas of high demandsuch as adult and children’s social care.

While there remain difficult years ahead for the councildue to the financial pressures it faces, the budget for2018/19 ensures the council’s finances are based on solidfootings for the future.

The total income available to the council for the 2018/19for its net budget is £101.002m.

The chart below shows how our money is spent:

4p pays for corporate and

support services 69p pays for adult and children’s

social care andeducation services

16p pays for housing services,regeneration and

environmental services

10p pays for customer services andcommunity services

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It is important we are able to provide evidence ofprogress towards achieving better outcomes to improvepeople’s lives.

We have identified a high level set of key performanceindicators in the table below. These will form part of ourAnnual Report of progress against the outcomes. Theywill also be included in future annual refreshes of theFive Year Plan so we have a consistent set of keyperformance measures to report against - whetherperformance is good or bad - so we can spot trends andtackle issues to get us back on track where needed.

This set of key performance indicators will thereforeremain largely constant although there will be minorchanges as performance requirements change. Forexample some of the detailed priorities under outcomeswill change as specific actions are delivered and newones identified. In addition we have a series of statutoryreturns we provide to government as well as indicatorsto measure council tax and business rates collection.

5. Keeping track of progress

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26 www.slough.gov.uk

Five Year Plan outcome Performance measure

1 Slough children will grow up to be happy,healthy and successful

• The gap between disadvantaged children and all others at Early YearsFoundation Stage, Key Stage 2 and Key Stage 4

• Percentage of Child Protection Plans started that were repeat planswithin 2 years

• Young people not in education, employment or training (NEETs)

2 Our people will be healthier and manage theirown care needs

• Number of adults managing their care and support via a direct payment • Uptake of targeted health checks• Number of people active

3 Slough will be an attractive place wherepeople choose to live, work and stay

• Level of street cleanliness• Crime rates per 1,000 population• Residents’ perception survey

4 Our residents will live in good quality homes • Number of households in temporary accommodation• Number of homes built (annual) • Number of licensed mandatory HMOs

5 Slough will attract, retain and growbusinesses and investment to provideopportunities for our residents

• Business rate income• Access to employment• Journey times

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Slough Borough Council l CO/6169/14-03-18 www.slough.gov.uk

Five Year Plan 2018-2023