Five Star Chapter Excellence

Committee Report

Written and Prepared by

Vivian M. J. Darkes

Five Star Chapter Excellence Committee Chair

Presented by

Eastern Regional Membership Chair

Mondi Kumbula-Fraser

National Five Star Chapter

Excellence Committee 2014-2016

Tammy King, National President, NEB Liaison

Kimberley Will

Mid-Western Region,

Past Regional Director

Marjorie Belton Settles

Southeastern Region,

Past Regional Director

Valeska Buie

Central Region,

Past National

Program Director

Kyle Grinnage

Mid-Atlantic Region,

Past Regional

Director

Brenda Kennedy

South Central

Region, Past

Regional Director

Ida Younge

Far West Region,

Past National

President

Vivian M. J. Darkes,

Chairperson

Eastern Region,

Past Regional Director

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Purpose of Five Star Chapter

Excellence Committee

• Aids chapters in understanding national

excellence requirements in the following key

categories: Membership, Programming, Chapter

Operations, Financial and Community

Service/Philanthropy

• Develops national training curriculum to prepare

future leaders for succession

• Mentors chapters as assigned by the NEB

• Facilitated the Stubbs-Thomas Leadership

Academy Training, during the 39th and 41st

National Conventions

Five Star Presidents Guide

• Eight chapter modules of Chapter President's

Guide:

o The Mindset of a Five Star President

o The Jack and Jill Brand

o Protocol

o Chapter Operations

o Parliamentary Procedure

o Governance

o Technology

o Succession Planning

o Resource List to be used as a reference

Five Star Leadership Guide

• The guide identified the five characteristics for

a successful Jack and Jill leadership:

o Has a servant leader mentality

o Must be knowledgeable.

o Is an effective communicator

o Is a team builder

o Demonstrates commitment

Five Star Chapter Excellence

Guide and Series

• MEMBERSHIP – The success of an

organization depends on the time, talents, and

treasures that members share with their

members because they are the life blood of

every organization. Therefore, it is crucial to

develop a comprehensive recruitment,

retention and succession plan in order for the

chapter to flourish and succeed in its goals.

• PROGRAMMING – The “Heart” of the

Organization, focuses on effective

programming that contributes to satisfied

members and demonstrates the chapter’s

support of the our aims and goals.

Five Star Chapter Excellence

Guide and Series

• CHAPTER OPERATIONS – supports the

education and awareness of the organization

for members.

• FINANCIAL - deals with fiscal accountability.

• COMMUNITY SERVICE/PHILANTHROPHY –

helps chapters assess their impact in the

community; empowers children to strengthen

the community through service and financial

contributions.

Five Star Excellence Submissions

• Chapter Presidents are requested to send

letters of your chapter’s intent to apply for Five

Star Chapter Excellence status to your

respective Five Star representative by

September 30, 2015

• Applications will be accepted in 2016

Five Star Excellence Publications

& Resources

• Five Star Chapter Excellence Guide, First

Edition 2009, National President Bowles

• The Five Star Leadership Guide, First Edition

2010, National President Bowles

• National Leadership Academy PowerPoint

Presentation July 28, 2010 at the 39th National

Convention

More Five Star Excellence

Publications & Resources

• Five Star Chapter Presidents’ Guide, First

Edition 2013, National President Robinson

• Five Star Chapter Excellence Guide, Second

Edition 2013, National President Robinson

• National Leadership Academy PowerPoint

Presentation at the 41st National Convention

• Five Star Chapter Excellence Webinar Series

2015, National President King

Conclusion

• All chapters are encouraged to strive for Five

Star Chapter Excellence.

• It is the confirmation that, operational

excellence in programming is insured,

community service/philanthropy is paramount

and that our members are valued.

Contact

For more information, please contact:

National Five Star Chapter Excellence Committee

Chair Vivian M.J. Darkes at:

vmjdarkes@comcast.net.

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