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    Copyright 2002 D. Simchi-Levi

    Introduction toSupply Chain Management

    (first lecture) MUHAMMAD HASHIM KHAN

    Event Management (Monash UniversityAustralia)

    MBA -M.Phil (Supply ChainManagement)

    BBA-H (Marketing) Contact # 03218116006

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    Copyright 2002 D. Simchi-Levi

    LEARNING OBJECTIVES Demonstrate your understanding

    of the linkages between supply

    chain management and thevarious functional areas ofbusiness

    Describe the historicaldevelopment of supply chainmanagement

    Describe supply chain

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    Copyright 2002 D. Simchi-Levi

    LEARNING OBJECTIVES Describe supply chain

    management configuration

    strategies Describe supply chain

    management coordination

    strategies Describe supply chain

    management improvement

    strategies

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    Copyright 2002 D. Simchi-Levi

    Supply Chain Management ---ARiver

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    Supply

    Sources:plantsvendorsportsRegionalWarehouses:stockingpoints

    FieldWarehouses:stockingpoints

    Customers,demandcenterssinks

    Production/purchasecosts

    Inventory &warehousingcosts

    Transportationcosts

    Inventory &warehousingcosts

    Transportationcosts

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    Supply Chain Management in aManufacturing Plant

    ReceivingReceiving

    andand

    InspectionInspection

    RawRaw

    Materials,Materials,

    Parts, andParts, and

    In-processIn-process

    Ware-Ware-

    HousingHousing

    ProductionProduction

    FinishedFinished

    GoodsGoods

    Ware-Ware-

    housinghousing

    Inspection,Inspection,

    Packaging,Packaging,

    AndAnd

    ShippingShippingS

    upp

    lie

    rs

    C

    us

    tomers

    Materials Management

    PurchasinPurchasingg ProductionProductionControlControl

    WarehousingWarehousing

    andandInventoryInventory

    ControlControl

    ShippingShipping

    andandTrafficTraffic

    Physical materials flowPhysical materials flow

    Information flowInformation flow

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    Supply Chain management A supply chain consist of all parties

    involved directly or in directly , in

    fulfilling a customer requirement. Manufacturer

    Supplier

    Transporter

    Warehouse Retailer

    customer

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    INTRODUCTION Supply chain management is the

    configuration, coordination and

    improvement of a sequentiallyrelated set of operations

    With supply chain management,

    the idea of satisfying an entirechain of customers becomesreality

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    Procurement

    Planning

    Manufacturing

    Planning

    Distribution

    Planning

    DemandPlanning

    Sequential Optimization

    Supply Contracts/Collaboration/Information Systems and DSS

    Procurement

    Planning

    Manufacturing

    Planning

    Distribution

    PlanningDemandPlanning

    Global Optimization

    Sequential Optimization vs.

    Global Optimization

    Source: Duncan McFarlane

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    Definition: Supply Chain Management is primarily

    concerned with the efficient integration of

    suppliers, factories, warehouses and stores sothat merchandise is produced and distributedin the right quantities, to the right locationsand at the right time, and so as to minimizetotal system cost subject to satisfying service

    requirements.Notice:

    Who is involved

    Cost and Service Level

    It is all about integration

    Supply Chain Management

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    Copyright 2002 D. Simchi-Levi

    Supply Chain Management Refers to all the management functions

    related to the flow of materials from thecompanys direct suppliers to its directcustomers.

    Includes purchasing, traffic, productioncontrol, inventory control, warehousing, andshipping.

    Two alternative names: Materials management

    Logistics management

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    Customers

    Suppliers

    P1 Plan Supply Chain

    PlanPlan

    P2 Plan Source P3 Plan Make P4 Plan Deliver

    Source Make Deliver

    S1 Source Stocked Products M1 Make-to-Stock

    M2 Make-to-Order

    M3 Engineer-to-Order

    D1 Deliver Stocked Products

    D2 Deliver MTO Products

    D3 Deliver ETO Products

    S2 Source MTO Products

    S3 Source ETO Products

    Supply-Chain Operations Reference-model(SCOR) 5.0 - Processes

    ReturnSource

    P5 Plan Returns

    ReturnDeliver

    Enable

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    Supply Chain Management

    Requires Many Different FunctionsPurchasing Logistics

    Production

    MaterialsMarketing

    Distributio

    n Transporta

    tion

    Warehousin

    gStore

    Information

    Systems

    Operation

    s

    Procurement

    Engineerin

    g

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    Integrating Operations Management withOther Functions

    Supply Chain Management: FromHenry Ford to E-Commerce

    Supply-Chain Management Decisions

    Supply Chain Configuration Strategies

    Supply-Chain Coordination Strategies

    Improving Supply Chains: Seven

    Principles

    Integrating OperationsManagement with Other Functions

    Functional Areasof Business

    Fi

    nance

    Accounting

    Human

    Resource

    Marketing

    Engineering

    Management

    In

    formation

    System

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    Conflicting Objectives in the

    Supply Chain3. Warehousing Low inventory

    Reduced transportation costs Quick replenishment capability4. Customers Short order lead time

    High in stock Enormous variety of products Low prices

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    The Dynamics of the Supply Chain

    Order S

    ize

    Time

    Source: Tom Mc Guffry, Electronic Commerce and Value Chain Management, 1998

    CustomerDemand

    Retailer OrdersRetailer OrdersDistributor OrdersDistributor Orders

    Production PlanProduction Plan

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    The Dynamics of the Supply Chain

    Order S

    ize

    Time

    Source: Tom Mc Guffry, Electronic Commerce and Value Chain Management, 1998

    CustomerDemand

    Production PlanProduction Plan

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    Supply Chain: The

    Magnitude(continued)

    It is estimated that the grocery industrycould save $30 billion (10% of

    operating cost) by using effectivelogistics strategies. A typical box of cereal spends 104 days

    getting from factory to supermarket.

    A typical new car spends 15 daystraveling from the factory to thedealership.

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    Supply Chain: The

    Magnitude(continued)

    Compaq computer estimates it lost $500 millionto $1 billion in sales in 1995 because itslaptops and desktops were not available whenand where customers were ready to buy them.

    Boeing Aircraft, one of Americas leading capitalgoods producers, was forced to announcewritedowns of $2.6 billion in October 1997.

    The reason? Raw material shortages, internaland supplier parts shortages . (Wall Street

    Journal, Oct. 23, 1997)

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    Supply Chain: The

    Potential

    Procter & Gamble estimates that it saved retail

    customers $65 million through logistics gainsover the past 18 months. According to P&G, the essence of itsapproach lies in manufacturers and suppliers

    working closely together . jointly creatingbusiness plans to eliminate the source ofwasteful practices across the entire supplychain .(Journal of Business Strategy, Oct./Nov.1997)

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    Supply Chain: The

    Potential

    Dell Computer has outperformed thecompetition in terms of shareholder value

    growth over the eight years period, 1988-1996, by over 3,000% (see Anderson andLee, 1999) using

    - Direct business model

    - Build-to-order strategy.

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    Supply Chain: The

    PotentialIn 10 years, Wal-Mart transformed

    itself by changing its logistics

    system. It has the highest salesper square foot, inventoryturnover and operating profit ofany discount retailer.

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    Supply Chain: The

    ComplexityNational Semiconductors:

    Production:

    Produces chips in six different locations:

    four in the US, one in Britain and one inIsrael

    Chips are shipped to seven assembly

    locations in Southeast Asia.

    Distribution

    The final product is shipped to hundredsof facilities all over the world

    20,000 different routes

    12 different airlines are involved

    95% of the products are delivered within

    45 days

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    Supply Chain Challenges Achieving Global Optimization

    Conflicting Objectives

    Complex network of facilities

    System Variations over time

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    Return onInvestments

    10.0%

    Total assets$4,000,000

    Sales

    $5,000,000

    Divided by

    Profitmargin

    8%

    Assetturnover

    rate1.25

    Multiply

    Cash$300,000

    Accountreceivable$300,000

    Inventories$500,000

    Assets

    Labor$700,000

    Materials$2,300,000

    Overhead

    $800,000Operatingcostelemen

    ts

    ($515,000)

    ($3,685,000)($2,185,000)(10.3%)

    (1.26)

    ($3,975,000)

    ($1,075,000)

    ($475,000)

    (13.0%)

    What if wedecreasematerials costby 5%?(or $115,000)Sales

    $5,000,000

    Net income$400,000

    Divided by

    Fixed assets$2,900,000

    Currentassets

    $1,100,000

    Plus

    Other costs$800,000

    Sales$5,000,000

    Cost ofGoods Sold$3,800,000

    Minus

    Plus

    Supply Management and

    Return on Investment

    Figure 1-4Figure 1-4

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    The Impact on ROI of Reducing

    Materials Costs vs. Increasing Sales If the same profit increase were to

    be generated by increasing sales,

    what sales increase would berequired?

    At the existing 8% profit margin,

    the following calculation providesthe answer

    Profit increase = new sales X .08

    $115,000 = new sales X .08

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    The Impact on ROI of Reducing

    Materials Costs vs. Increasing Sales therefore..

    ($1,437,500 / $5,000,000) X 100 =

    28.8%

    or a sales increase of 28.8% isrequired to match the profit

    increase generated by a 5%reduction in materials cost

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    Whats New inLogistics?

    Global competition

    Shorter product life cycleNew, low-cost distribution

    channels

    More powerful well-informedcustomers

    Internet and E-Business strategies

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    New Concepts

    Push-Pull strategiesDirect-to-ConsumerStrategic alliancesManufacturing postponementDynamic Pricing

    E-Procurement

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    Second-Tier Suppliers

    Automobile Industry

    Customer with Needfor a Vehicle

    Retailers

    Distribution Centers

    Assembly /Manufacturer

    Second-TierSuppliers Second-Tier Suppliers

    First-Tier Suppliers First-Tier Suppliers

    Key:

    Product Material Flow

    Information / Data Flow

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    Supply Chain for Steel in an Automobile Door

    MININGMININGCOMPANYCOMPANY

    Mines iron oreMines iron ore

    STEELSTEEL

    MILLMILL

    Forms steelForms steelingotingot

    STEELSTEEL

    COMPANYCOMPANY

    Forms sheetForms sheetmetalmetal

    IronIronoreore

    SteelSteelingotsingots

    AUTOMOTIVEAUTOMOTIVESUPPLIERSUPPLIER

    Makes doorMakes door

    AUTOMOBILEAUTOMOBILEMANUFACTURMANUFACTUR

    ERER

    MakesMakesautomobileautomobile

    CARCARDEALERSHIPDEALERSHIP

    DoesDoespreparationpreparation

    CarCar

    doordoor

    CarCar

    FINALFINALCONSUMERCONSUMER

    DrivesDrivesautomobileautomobile

    PreparedPrepared

    carcar

    SheetSheet

    metalmetal