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    Dear readers,

    Welcome to the first edition of

    MarkMantra, the marketing newsletter of

    XIME.

    MarkMantra brings to you, every fortnight, a

    variety of articles, cases and trivia in market-

    ing. The purpose of this newsletter is to bring

    to you the current trends and the fundamen-

    tals in marketing. Each issue of MarkMantra

    would consist of a case study, a quiz, a few

    articles an interview of a distinguished per-

    son, and lots more. It will also highlight the

    events of MarkXIME, the marketing club ofXIME.

    We also invite solutions to the case studies.

    The best solution will be printed in the subse-

    quent issue of the newsletter. So, your partici-

    pation is a key ingredient in the success of our

    newsletter.

    We, at MarkMantra continuously strive to

    bring to you the best information in marketing

    field. This newsletter would help the people

    who are interested in marketing to get an in-

    sight into the field and also be abreast with

    current happenings.

    This particular issue of MarkMantra is a

    Teachers Day special and is dedicated to all

    the teachers who have taught and inspired us

    at every step.

    We look forward to some great articles and

    case studies from you as well.

    Happy Reading!!!

    have for their teacher.

    The sequel to the advertise-

    ment had the same person

    (Bomi Dotiwala) cast as the

    teacher as in the previous ad.

    More on Pg 5

    With teacher-student relation-

    ship as its theme, Raymonds

    has come up with three Tele-

    vision Commercials .The first

    one was designed by the ad

    agency Frank Simoes. In the

    ad, students bid farewell to

    their teacher with a Ray-

    monds fine fabric gift and a

    thank you note saying To

    the Man who taught us every-

    thing. Thank You. The ad

    beautifully brings out the

    love and respect students

    MarkMantra

    Raymonds Tribute to Teachers

    Special points of interest:

    A professionals point of

    view about the world of-

    Sales

    Integrating the theme of

    teachers into marketing

    Importance of a name in

    marketing.

    Insight into Rebranding

    Creating a Niche

    Marketing an NGO

    Inside this issue:

    In Conversation with

    Prof Vasant Cavale2

    Education in Mar-

    keting

    4

    Raymonds Tribute

    to Teachers5

    Whats in a Name? 6

    An insight into

    Heros Rebranding7

    Niche Marketing 8

    Case Study 9

    Volume 1, Issue 15th September 2011

    Th e Panch a t an t ra o f Marke t ing

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    In Conversation with Prof. Vasant M. Cavale

    sic, watching movies and

    reading. He is also associ-

    ated with a couple of NGOs

    working for the underprivi-

    leged.

    Team MarkMantra (TM)

    thought that Prof Cavale

    (PC) would be the ideal

    person to interact with, for

    this Teachers Day issue of

    MarkMantra

    P r o f V A S A N T M .

    CAVALE is a management

    consultant and has been

    teaching Marketing and

    Supply chain management

    at some of the leading busi-

    ness schools in India and

    abroad as a guest faculty.

    He worked for almost three

    decades in the marketing,

    sales, distribution and logis-

    tics departments of the

    Unilever Group at senior

    levels both in India and

    abroad. He then worked in

    KPMG management con-

    sulting for three years as a

    Principal Consultant, Opera-

    tions. He has also been in-

    volved in a number of train-

    ing programmes in many

    companies and industry

    groups in his subjects of

    specialisation.

    Prof Cavales leisure inter-

    ests include listening to mu-

    MarkMantraPage 2

    I strongly believe

    that the only way to

    do any business is by

    ethical means

    Prof Vasant M Cavale

    stage when I was the

    head of sales, and com-

    modity prices shot up,

    the blenders of the prod-

    ucts, with the consent of

    CEO, dropped the qual-

    ity of a major brand in

    order to protect its prof-

    itability. This resulted in

    immediate consumer

    reaction and sales

    started slipping. I

    brought this to the no-tice of the CEO and

    other directors in a

    profit-centred revie

    meeting. The CEO told

    me that I should not

    teach him his job but

    instead I should stick to

    TM: There has always been

    a hue and cry about the

    presence/absence of

    ethics in the marketing

    and sales industry. Do

    you think companies

    and sales persons can

    justify compromising

    their values and ethics

    in order to sell their

    products?

    PC: Unethical practices pro-

    viding short term gainsshould never be al-

    lowed. I strongly be-

    lieve that the only way

    to do any business is by

    ethical means only and

    keeping integrity intact.

    I have great regard for

    all sales people and

    know that a vast major-

    ity of them can do good

    business by fair means

    only.

    TM: Have you ever faced a

    situation in your experi-

    ence, where you had to

    make a choice between

    manipulating facts to

    sell a product and being

    completely honest with

    the possibility of losingthe customer? What was

    the choice that you

    made?

    PC: I could recollect several

    instances but will con-

    fine myself to one illus-

    trative example. At one

    TM: How do you view the

    changes of the current

    trends in the sales/

    business development

    department in every

    industry?

    PC: Major trends include a

    global presence, use of

    technology extensively

    and increasing chal-

    lenges of providing cus-

    tomer service.

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    Page 3Volume 1, Issue 1

    A customer

    wants you to

    promise what is

    possible and

    deliver what is

    promised

    the best strategy for

    approaching a customer

    to make a sale?

    PC: Intimate understanding

    of the products/services

    you are selling, the

    benefits to the customer

    and how your proposi-

    tion is superior to what

    competition has to offer

    would be adequate for a

    selling approach.

    TM: What are three most

    important skills that a

    sales person should

    have?

    PC: The basic skills required

    are: Managing abilities,

    Interpersonal skills,

    Technical abilities,

    Communication skills,

    and a good commercial

    acumen.

    TM: Would you like to offer

    any advice to people

    wanting to get into the

    field of sales and mar-

    keting?

    PC: Make up your mind

    clearly that a Sales/

    Marketing career is

    what you are looking

    for. Understand the

    challenges involved.

    Learn on the job quickly

    my job which was

    achieving sales targets. I

    was proved right when

    the market reaction

    started hurting the com-

    pany and the CEO had

    to ensure a return to the

    original quality. We

    could have saved a lot

    of pain if action had

    been taken on time.

    TM: Most people are still

    unclear about the rela-

    tionship between mar-

    keting and sales. How

    integrated do you think

    the work profiles of

    these two departments

    are?

    PC: Marketing and Sales

    functions are closely

    linked and need to be

    well integrated. Sales is

    a part of Marketing and

    is the only income gen-

    erating function in any

    company. It is the face

    of the company in front

    of the customers/

    consumers. Broadly,

    Marketing is about

    products/brands and

    Sales is about custom-

    ers/people.

    TM: Many students these

    days are not willing to

    opt for sales jobs. Why

    do you think a sales job

    has such a negative con-

    notation even though it

    may be one of the high-

    est paying jobs?

    PC: Sales jobs are not pre-

    ferred as it is a tough

    job dealing with new

    customers, situations,

    problems every day.

    Customers demand im-

    mediate answers/relief

    and do not have the

    patience to wait. How-

    ever, no marketing job

    can be done without

    having done a sales stint

    interacting with market/

    customers and competi-

    tion.

    TM: After having dealt with

    a number of customers,

    and after having been a

    customer yourself, what

    do you think the cus-

    tomer values most while

    making a buying deci-

    sion?

    PC: A customer wants you

    to promise what is pos-

    sible and deliver what is

    promised.

    TM: What do you think is

    from everyone you are

    required to interact with

    both within the com

    pany and in the market

    place. Be always honest

    with yourself and with

    everyone you deal with.

    TM: How do you view your

    transition from being in

    the corporate sector for

    more than three decades

    to now being in the edu-

    cation sector?

    PC: In the corporate sector

    you deal with people

    who listen to you most

    of the times because

    you are the boss.

    It has been ten years

    since I started teaching.

    I enjoy interacting with

    the younger, smarter

    generation.

    TM: On this teacher's spe-

    cial issue, would you

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    MarkMantraPage 4

    Marketing is the

    means by which

    firms differentiate

    their products

    On some occasions, I

    have taken small

    batches of students to

    meet practicing sales

    managers and distribu-

    tors and told the stu-

    dents they could ask

    them any questions they

    wanted. Again they

    come up and give me a

    feedback that for the

    first time they got an-

    you like to share some

    of your most memora-

    ble instances as a pro-

    fessor?

    PC: Again, several instances

    come to my mind. I will

    recollect just two of

    them:

    I keep getting mails

    from my students of

    how their job interviews

    they were asked ques-

    tions relating to Sales

    management and their

    answers many times

    have surprised the inter-

    viewers as to how they

    can give such practical

    answers. I feel glad

    when they write to me

    to tell me that they an-

    swered just as they had

    learnt in my classes and

    were successful.

    swers to their questions

    exactly as they had

    learnt in my class. In-

    stances such as these

    make the teaching as-

    signments handled by

    me purposeful and give

    me tremendous satisfac-

    tion.

    As told to

    Prerna Kakkar

    Batch 16

    Education in Marketing

    cation and marketing are

    platforms for creativity and

    innovation. Education gives

    structure to thoughts and

    ideas making them a con-

    crete and robust framework.

    Education, in the right

    sense, is combining knowl-

    edge from diverse fields to

    create new models or bring

    about radical changes in the

    existing ones for the growth

    of the society at large. Mar-keting gives firms the op-

    portunity to creatively pro-

    mote themselves as unique

    and value generating. Mar-

    keting is all about finding

    new techniques and chan-

    nels to reach out to the cus-

    uses falsehoods to deceive

    the public while ethical mar-

    keting uses truth to deceive

    the public. Yet, both educa-

    tion and marketing are re-

    lated and have many com-

    monalities. The first impor-

    tant common characteristic

    between the two is that they

    are means of achieving dif-

    ferentiation. Education is the

    means by which people dif-

    fe rent ia te themselvesthrough the degree of

    knowledge gained. Market-

    ing is the means by which

    firms differentiate their

    products by imparting

    knowledge unto the con-

    sumers. Secondly, both edu-

    tomers. Finally, marketing

    in itself is educating custom-

    ers about the firm, and its

    products and services. To

    sum up in the words of

    Robert G. Allen, No matter

    what your product is, you

    are ultimately in the educa-

    tion business. Your custom-

    ers need to be constantly

    educated about the many

    advantages of doing busi-

    ness with you, trained to useyour products more effec-

    tively, and taught how to

    make never-ending im-

    provement in their lives.

    By

    Prerna Kakkar

    Batch 16

    Education is often equated

    to feelings of liberty and

    growth, whereas marketing

    is many a time equated to a

    campaign for generating

    profits as can be reflected in

    Vilhjalmur Stefanssons

    humorous statement: the

    difference between ethical

    and unethical marketing is

    that unethical marketing

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    present there to greet the

    teacher. A touching adver-

    tisement indeed.

    Theres also a third ad to

    this theme created by the

    agency R K Swamy BBDO.

    In this ad, time has ad-

    vanced further and the same

    teacher is shown as a resi-

    dent of an old age homemissing his family on his

    birthday. Then a student of

    his comes to wish him and

    through his laptop helps him

    see his family celebrating

    his birthday.

    The sophistication in the

    advertisements for Ray-

    monds has been carried on

    over the years first by Frank

    Simoes, then by Nexus and

    now by R K Swamy BBDO.

    Sometimes when brands

    change agencies, they

    change stances and end up

    losing brand properties in

    the quest for change. Thank-fully it was not the case with

    Raymonds.

    Using teacher as a model in

    its advertisements, the pur-

    pose of Raymonds becomes

    not only to entertain or catch

    A book touches the mind

    but a teacher touches the

    heart. To a student, this rela-

    tionship does not limit itself

    to classrooms, but carries on

    throughout the life, provided

    he comes across not a mas-

    ter of words, but a master of

    wisdom. This lifelong rela-

    tionship is very well ad-

    dressed through Raymonds

    advertisements. Raymonds

    is known for advertisements

    which bring a feel good

    factor emphasizing the dif-

    ferent roles played by A

    Complete Man.

    With teacher-student rela-

    tionship as its theme, Ray-

    monds has come up with

    three Television Commer-

    cials .The first one was de-

    signed by the ad agency

    Frank Simoes. In the ad,

    students bid farewell to

    their teacher with a Ray-

    monds fine fabric gift and

    a thank you note saying

    To the Man who taught

    us everything. Thank

    You. The ad beautifully

    brings out the love and

    respect students have for

    their teacher.

    The second advertisement

    came as a sequel to it in

    which the same person

    (Bomi Dotiwala) was cast

    as the teacher as in the

    previous ad. The story

    however turned to the stu-

    dent being a grown up and

    the teacher coming to at-

    tend his wedding. Initially

    the teacher is sceptical that

    the student will recognize

    him. But, he does and even

    invites all the batch mates

    MarkMantraPage 5

    Raymonds is

    known for

    advertisements

    which bring a feel

    good

    Raymonds Tribute to Teachers

    attention, but enable further engage-

    ment of customers with the brand.

    The essence of the brand i.e. A

    Complete Man remains justified in

    all the advertisements.

    By

    Yamini Dhawan

    Batch 16

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    Page 6Volume 1, Issue 1

    The

    effectiveness of

    this concept is

    explained by the

    way human

    emotions work

    When one comes across

    names like golden sun, pep- per yellow, monster green,

    mysterious red, what prod-

    ucts are these associated

    with? Well these names and

    much more figure in the

    vocabulary of marketers

    around the globe for prod-

    ucts ranging from ice-

    creams, paints, nail enamelsand even food and beverages

    in dining places. This phen-

    reby enhancing the probabil-

    ity of purchase decisions byconsumers. This field, re-

    searched by Barbara Kahn

    and Elizabeth Miller, posi-

    tively correlates surprising

    flavour or colour label and

    consumers response. These

    researchers classify the

    names as Common (i.e. typi-

    cal and specific- light blue,dark brown), Common De-

    scriptive (i.e. typical, spe-

    cific- lemon yellow), Unex-

    pected Descriptive (i.e.

    atypical, specific- Tweety

    yellow) and Ambiguous (i.e.

    atypical, unspecific- girly

    pink, adventurous red) and

    infer the reasons for human

    receptiveness to this phe-

    nomenon. The reason for

    such a correlation lies in the

    increased cognitive effort

    undertaken to process an

    atypical, ambiguous colour

    or flavour name that causes

    preference.

    This is not a recent develop-

    ment and often in restaurants

    consumers get fascinated by

    a dish being served to an-

    other table by the waiter and

    end up ordering it, oblivious

    to the fact that they may not

    know the name of the dish.

    The style of non-descriptivenaming is however extend-

    ing to the students art class

    colour box as well with

    Crayola boasting of 120

    different colours in their

    crayon box. The fact that

    puzzles one the most is, how

    come the world is burgeon-

    ing with a plethora of col-ours suddenly and how to

    distinguish the different

    shades of the same colour. It

    is fortunate that one went to

    kindergarten when the

    crayon box was limited to 14

    colours at most, else the

    mind-numbing names for

    crayons that exist today

    would be a reason enough to

    bunk school.

    Marketers in all industries

    are trying to differentiate

    their products with this ploy.

    Some of the sectors where

    this tactic is commonly seen

    are paints, cosmetics, restau-

    rants. Women consumers do

    not hesitate in picking up the

    most absurd sounding nail

    paints like Moody Blue or

    Bitches Brew! Cafe Coffee

    Days menu boasts of inno-

    vative names like Devils

    Own, Cool Blue, Dark Pas-

    sion that can boggle firsttimers at the place had they

    not been classified under the

    food or beverage categories

    that they belong to. Box-

    Master, Toasted Twister,

    Zing Kong Box, Game Box,

    though may be hard to be-

    lieve, are in fact the offer-

    ings of KFC in India. Sincecompetition is huge, the

    marketers feel that any strat-

    egy that can differentiate

    their products from that of

    the competitors is worth

    giving a shot.

    However, whether this trend

    is scalable to all kinds of

    products cannot be guaran-

    teed. Whether the Indian

    c o n s u m e r a c c e p t

    Razzmatazz Rice or

    Glitterati Bread as easily

    as they can accept Manhat-

    tan Mania or Death by

    Chocolate ice creams flavors

    remains to be seen. The mar-keters should therefore tread

    with caution in naming ne-

    cessity products or services

    like groceries, insurance

    products etc. lest the con

    sumers may not have credi-

    bility in using the product

    Whats in a Name?

    omenon of coining unusual

    and non-descriptive names

    for products is a trend catch-

    ing up as quickly as forest

    fire.

    The effectiveness of this

    concept is explained by the

    way human emotions work.

    Colour and flavour labels

    evoke positive emotions the-

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    Page 7Volume 1, Issue 1

    A new logo

    which symbolizes

    the youth of the

    country

    The consumer wants the

    products to be of reliable

    quality and long lasting irre-

    spective of the frills and

    fancies of having an atypical

    name associated with it. The

    consumer of today is ra-

    tional and may accept the

    non-descriptive naming gim-

    mick once but would defi-

    nitely not indulge in repeat

    purchase if the product lacks

    quality. On the other hand,

    the consumers may be re-

    pelled by the fancy naming

    due to their conservative

    nature seeking value prod-

    ucts.Will the array of or-

    anges and blues ranging

    from Outrageous Orange,

    Sunset Orange to Atomic

    Tangerine continue to cast

    their spell on the consumers

    or will the consumers make

    a rational choice by affirm-

    ing quality before making a

    purchase, only time will tell.

    By

    Malvika Kumar

    Batch 16

    An insight into Heros Rebranding

    fits. When it comes to CSR,

    Hero has been engaged in

    social activities since ages

    through We Care cam-

    paign but publicity is th

    area where it lacks. Its brand

    equity will grow leaps and

    bounds if its CSR initiatives

    are as well known as the

    brand itself.

    Hero does not have self-

    expression products apart

    from Karizma, in terms of

    style and performance,

    through which people can

    been both good and bad. For

    example Splendors brand-

    ing was excellent with iden-

    tity of fuel efficient bike

    which appealed very well to

    the middle class Indians. But

    when it comes to their flag-

    ship product Karizma their

    branding decisions are not

    the best or otherwise it

    would have been a cult

    brand. For a bike as world

    class as Karizma the product

    is the endorsement for itself

    but roping in an actor as its

    endorser turns off alpha

    males, the actual target mar-

    ket of such classy bikes, as it

    produces a passive feeling of

    a follower instead of a leader

    which significantly reduces

    the self-expressive benefits

    associated with the brand.

    Considering the rebranding

    of Hero, the company has

    decided to improvise upon

    the existing brand identity

    without much deviation in

    their core identity of innova-

    tion, quality and fuel effi-

    ciency. Now it is trying to

    position itself as a confident,

    competent and hardworking

    brand promising the quality

    to the customers. As the

    company has parted ways

    with Honda, it is completely

    an Indian company that is

    going global .And having

    started their new project on

    our independence day they

    are clearly trying to position

    themselves as the Indian

    brand. So it will enhance the

    equity of the brand as the

    Indian customers can associ-

    ate a proud feeling of

    Swadeshi brand which

    gives them emotional bene-

    The historic association of

    Hero and Honda has come to

    an end, finally paving way

    for Hero Motocorp Ltd

    which is now the largest

    producer of motorcycles in

    the world. The rebranding

    exercise being taken place

    currently and this article

    analyses how effective this

    rebranding will be for Hero.

    Hero Honda is one of the

    strong brands in the country

    which commands loyalty

    from the millions of its cus-

    tomers. Hero Honda is a

    brand that always stresses

    upon quality, innovation and

    fuel efficiency which was its

    core brand identity for most

    of the time during their asso-

    ciation with Honda.

    In the past the branding de-

    cisions made by them have

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    Page 8Volume 1, Issue 1

    Niches do not

    'exist' but are

    'created'

    differentiate them from oth-

    ers. This is a critical cate-

    gory on which Hero has to

    focus upon if it has to tap the

    western markets.

    In their TV campaigns they

    associate themselves with

    confident and hardworking

    people treated as underdogs

    who win at last. Its a master

    stroke as each and every

    person would have come

    across such situations in

    their life so they can associ-

    ate themselves with this He-

    ro campaign. Hum mein hai

    Hero which is a very good

    tag line that sends a strong

    message that how Hero cele-

    brates its customers as a

    HERO. Also having a

    world class icon like A R

    Rahman as the brand ambas-

    sador boosts the brand im-

    age and also the reliability of

    the product.

    Hero has been a great suc-

    cess with the aging genera-

    tions but now it has created

    a brand appeal in the hearts

    of the younger generation as

    well by coming up with a

    new logo which symbolizes

    the youth of the country and

    gives a younger image to the

    company. But they have to

    strike a right balance in their

    campaigns to convince their

    aging generation customers

    that their brand is not going

    away from them, and their

    younger generation custom-

    ers that their brand lives up

    to all the expectation of the

    market.

    Hero is positioning its brand

    is a very impressive way to

    the people across ages. The

    new look, the new logo, the

    new style and the truly touch-

    ing theme have already re-

    ceived a thumbs up from the

    masses. But its an initial

    stage as their brand architec-

    ture is not known completely

    and in a few weeks a big de-

    cision awaits them.

    By

    Abhinav.V & Abhishek Ghai

    Batch 17

    The customers have a dis-

    tinct set of needs.

    They will pay a premium to

    the firm that best satis-

    fies them.

    The niche is fairly small but

    has size, profit, and

    growth potential and is

    unlikely to attract many

    other companies.

    Examples of niche market-

    ing in India:

    Revolution clothing Pvt.

    Ltd. When every com-

    pany in India was clas-

    sifying the womens

    clothing into L,XL, and

    XXL sizes, it was Revo-

    lution clothing Pvt. Ltd.

    That pioneered the con-

    marketers. In niche market-

    ing efforts are concentrated

    on a small but specific and

    well defined segment of the

    population. Niches do not

    'exist' but are 'created' by

    identifying needs, wants,

    and requirements that are

    being addressed poorly or

    not at all by other firms, and

    developing and delivering

    goods or services to satisfy

    them.

    As a strategy, niche market-

    ing is aimed at being a big

    fish in a small pond instead

    of being a small fish in a big

    pond.

    What does an attractive

    niche looks like?

    Market niches can be geo-

    graphic areas, a specialty

    industry, ethnic or age

    groups, or any other particu-

    lar group of people. Some-

    times a niche product can be

    a variation of a common

    product that is not produced

    and marketed by the main

    marketing firms.

    But in the core every market

    niche has following charac-

    teristics:

    The word niche comesfrom a French word that

    means to nest. Niche mar-

    keting is targeting a product

    or service to a small portion

    of a market that is not being

    readily served by the main-

    stream product or service

    Niche Marketing

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    Page 9Volume 1, Issue 1

    Over 7.5 million

    producers and

    their families

    were benefiting

    from Fair Trade

    cept of plus-sized fash-

    ion in India. The idea

    not only forced the es-

    tablished players to fol-

    low suit, but also help

    Revolution notch up

    millions in revenues.

    Crack an ointment from

    Paras Pharmaceuticals

    is primarily targeted at

    the female segment for

    prevention and treat-

    ment of cracks in the

    feet that develop due to

    inadequate protection

    and care.

    Itchguard, another product

    from Paras Pharmaceu-

    ticals focuses on the

    niche requirement of-

    treating itching sensa-

    tion caused by perspira-

    tion during summer.

    market can help a company

    or an entrepreneur to earn

    profit as well as to establish

    themselves in the market.

    Because in the end in this

    corporate jungle, one who

    understand the customers

    well, has the better chances

    of survival.

    By

    Abhishek Thakur

    Batch 16

    facilitate the work of Fair

    Trade organizations. The

    World Fair Trade Organiza-

    tion (WFTO), The European

    Fair Trade Association

    (EFTA), The Network o

    European Worldshops

    (NEWS!), and The Fair

    Trade Labelling Organiza-

    tions International (FLO),

    The Fair Trade Federation

    dards. It focuses in particular

    on exports from developing

    countries to developed coun-

    tries, most notably ofhandi-

    crafts, coffee, cocoa, sugar,

    tea,bananas, honey, cotton,

    wine, fresh fruit, chocolate,

    flowers and gold.

    In 2008, products certified

    with FLO (Fair Trade Label-

    ling Organization) Interna-

    tional's Fair Trade certifica-

    tion amounted to approxi-

    mately US$4.08 billion

    (2.9 billion) worldwide, a

    22% year-to-year increase.

    While this represented a tiny

    fraction of world trade in

    physical merchandise, some

    Fair Trade products ac-

    counted for 20-50% of all

    sales in their product catego-

    ries in individual countries.

    In June 2008, Fair Trade

    Labelling Organizations

    International estimated that

    over 7.5 million producers

    and their families were bene-

    fiting from Fair Trade -

    funded infrastructure, tech-

    nical assistance and commu-

    nity developmentprojects.

    Most Fair Trade organiza-

    tions are members of, or

    certified by, one of several

    national or international fed-

    erations. These federations

    coordinate, promote, and

    What is Fair Trade?

    Fair Trade is an organized

    social movement and market-

    based approach that aims to

    help producers in developing

    countries foster better trading

    conditions and promote sus-

    tainability. The movement

    advocates payment of higher

    prices to producers as well as

    social and environmental stan-

    Case Study on Fair Trade in India

    Several television channels

    today are niche focused, and

    spirituality. such as Aastha

    in India , and QTV in Paki-

    stan, that focuses on religion

    In todays globalized cut

    throat competitive market

    where the companies are

    fighting for a larger share of

    the pie, a little innovation

    and creativity to segment a

    niche market from a big

    http://en.wikipedia.org/wiki/World_Fair_Trade_Organizationhttp://en.wikipedia.org/wiki/World_Fair_Trade_Organizationhttp://en.wikipedia.org/wiki/European_Fair_Trade_Associationhttp://en.wikipedia.org/wiki/European_Fair_Trade_Associationhttp://en.wikipedia.org/wiki/Network_of_European_Worldshopshttp://en.wikipedia.org/wiki/Network_of_European_Worldshopshttp://en.wikipedia.org/wiki/Fairtrade_Labelling_Organizations_Internationalhttp://en.wikipedia.org/wiki/Fairtrade_Labelling_Organizations_Internationalhttp://en.wikipedia.org/wiki/Fairtrade_Labelling_Organizations_Internationalhttp://en.wikipedia.org/wiki/Fairtrade_Labelling_Organizations_Internationalhttp://en.wikipedia.org/wiki/Fair_Trade_Federationhttp://en.wikipedia.org/wiki/Developed_countrieshttp://en.wikipedia.org/wiki/Developed_countrieshttp://en.wikipedia.org/wiki/Handicraftshttp://en.wikipedia.org/wiki/Handicraftshttp://en.wikipedia.org/wiki/Coffeehttp://en.wikipedia.org/wiki/Cocoa_beanhttp://en.wikipedia.org/wiki/Sugarhttp://en.wikipedia.org/wiki/Teahttp://en.wikipedia.org/wiki/Bananashttp://en.wikipedia.org/wiki/Honeyhttp://en.wikipedia.org/wiki/Cottonhttp://en.wikipedia.org/wiki/Winehttp://en.wikipedia.org/wiki/Chocolatehttp://en.wikipedia.org/wiki/Flowershttp://en.wikipedia.org/wiki/Goldhttp://en.wikipedia.org/wiki/FLO_Internationalhttp://en.wikipedia.org/wiki/FLO_Internationalhttp://en.wikipedia.org/wiki/FLO_Internationalhttp://en.wikipedia.org/wiki/Fairtrade_certificationhttp://en.wikipedia.org/wiki/Fairtrade_certificationhttp://en.wikipedia.org/wiki/Community_developmenthttp://en.wikipedia.org/wiki/Community_developmenthttp://en.wikipedia.org/wiki/Social_movementhttp://en.wikipedia.org/wiki/Markethttp://en.wikipedia.org/wiki/Developing_countrieshttp://en.wikipedia.org/wiki/Developing_countrieshttp://en.wikipedia.org/wiki/Sustainabilityhttp://en.wikipedia.org/wiki/Sustainabilityhttp://en.wikipedia.org/wiki/Sustainabilityhttp://en.wikipedia.org/wiki/Sustainabilityhttp://en.wikipedia.org/wiki/Developing_countrieshttp://en.wikipedia.org/wiki/Developing_countrieshttp://en.wikipedia.org/wiki/Markethttp://en.wikipedia.org/wiki/Social_movementhttp://en.wikipedia.org/wiki/Community_developmenthttp://en.wikipedia.org/wiki/Community_developmenthttp://en.wikipedia.org/wiki/Fairtrade_certificationhttp://en.wikipedia.org/wiki/Fairtrade_certificationhttp://en.wikipedia.org/wiki/FLO_Internationalhttp://en.wikipedia.org/wiki/FLO_Internationalhttp://en.wikipedia.org/wiki/FLO_Internationalhttp://en.wikipedia.org/wiki/Goldhttp://en.wikipedia.org/wiki/Flowershttp://en.wikipedia.org/wiki/Chocolatehttp://en.wikipedia.org/wiki/Winehttp://en.wikipedia.org/wiki/Cottonhttp://en.wikipedia.org/wiki/Honeyhttp://en.wikipedia.org/wiki/Bananashttp://en.wikipedia.org/wiki/Teahttp://en.wikipedia.org/wiki/Sugarhttp://en.wikipedia.org/wiki/Cocoa_beanhttp://en.wikipedia.org/wiki/Coffeehttp://en.wikipedia.org/wiki/Handicraftshttp://en.wikipedia.org/wiki/Handicraftshttp://en.wikipedia.org/wiki/Developed_countrieshttp://en.wikipedia.org/wiki/Developed_countrieshttp://en.wikipedia.org/wiki/Fair_Trade_Federationhttp://en.wikipedia.org/wiki/Fairtrade_Labelling_Organizations_Internationalhttp://en.wikipedia.org/wiki/Fairtrade_Labelling_Organizations_Internationalhttp://en.wikipedia.org/wiki/Fairtrade_Labelling_Organizations_Internationalhttp://en.wikipedia.org/wiki/Network_of_European_Worldshopshttp://en.wikipedia.org/wiki/Network_of_European_Worldshopshttp://en.wikipedia.org/wiki/European_Fair_Trade_Associationhttp://en.wikipedia.org/wiki/European_Fair_Trade_Associationhttp://en.wikipedia.org/wiki/World_Fair_Trade_Organizationhttp://en.wikipedia.org/wiki/World_Fair_Trade_Organization
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    Page 10Volume 1, Issue 1

    IRFT works with

    both ends of the

    supply chain

    (FTF), and The Fair Trade

    Action Network are the

    international federations to

    which the Fair Trade or-

    ganizations are affiliated.

    Fair Trade movement in

    India

    International Resources for

    Fairer Trade, India (IRFT)

    is a non-profit organisation

    registered as a Public

    Charitable Trust under the

    Bombay Public Charitable

    as their core values. IRFT

    works with both ends of the

    supply chain by representing

    the producer as well as the

    consumer.

    IRFT participates in the

    market economy and works

    closely with farmers and

    artisans to develop in them

    the skills to sell their prod-

    ucts. Thus giving them ac-

    cess to a sustainable and

    stable livelihood. Through

    its approach to ethical stan-

    dards in factories and farms

    that represent producers,

    IRFT conducts ethical au-

    dits, provides code of con-

    duct training and verifier

    training on remediation and

    continuous improvement;

    which are a few of its

    sources of income . Some of

    their leading brand partners

    are Levis Strauss, Nike,

    Marks and Spencer, Reebok

    and Burberry.

    The objectives of IRFT

    Playing a stewardship role in

    propagating the princi-

    ples of Fair Trade.

    Promoting the principles of

    Fair Trade among all

    stakeholders along the

    supply chain through

    Capacity Building and

    buy, bordering on a fad or

    whim, but a long-term com-

    mitment to Fair Trade prod-

    ucts.

    Continuously evolve simple ac-

    ceptable and credible mes-

    saging to ensure a common

    man understanding of

    Fairness in Trade and what

    it represents and how it af-

    fects his decision to make a

    change in buying.

    IRFT wants to ensure that its

    Community Business Pro-gramme (CBP) and Ethical

    Business Programme (EBP)

    will be woven into the Fair

    Trade principles and its

    propagation at every step of

    the way, thereby addressing

    wider areas of awareness,

    through each of their stake-

    holders.

    Working harmoniously with

    funding organizations to

    ensure clear cut roles, re-

    sponsibilities and deliveries

    as committed and meet

    deadlines set by the projects.

    Trust Act. It was founded

    by Kirit Dave and Jan Sim-

    monds in October 1995.

    IRFT gives farmers and

    artisans access to main-

    stream markets worldwide,

    by par tner ing with

    W.F.T.Organizations (in

    U.K., U.S.A., Netherlands

    & Germany). Large corpo-

    rates are encouraged to

    inculcate social responsi-

    bility and ethical working

    long- te rm process

    Training.

    Steering all efforts to main-

    stream Fair Trade in

    India and help further

    build partnerships of a

    wider fraternity in the

    larger interests of a uni-

    fied, credible Fair Trade

    movement in India and

    beyond.

    Developing Communication

    strategies to address

    d i f f e r en t f o r um s /

    events/fraternity meets

    on Fair Trade, working

    in partnership with Fair

    Trade networks like

    FTF-I, and its partners

    as a Group/Body, uni-

    fied as Fair Trade

    change agents.

    Taking a lead role in Fair

    Trade awareness at all

    forums and representing

    all Fair Trade partners,

    equally and fairly in the

    interest of a unified Fair

    Trade movement in

    India. IRFT assumes

    responsibility for creat-

    ing plausible messaging

    with conviction, aimed

    at consumers to ensure

    that Fair Trade buying

    is not just an emotional

    http://www.fairtradeaction.net/http://www.fairtradeaction.net/http://www.fairtradeaction.net/http://www.fairtradeaction.net/http://www.fairtradeaction.net/
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    Page 11Volume 1, Issue 1

    Pro-Sustain has

    received a three-

    year grant from

    the European

    Union

    Pro-Sustain, is an initiative

    by Hivos (Netherlands),

    IRFT India, FTF-I, and asso-

    ciate Shop For Change tocontribute to building envi-

    ronmentally sustainable pro-

    duction and consumption

    that helps reduce poverty

    amongst poor farmers and

    handicraft producers in In-

    dia. Pro-Sustain has received

    a three-year grant from the

    European Union for the pro-

    ject and it will start by mid

    2012.

    The specific objective of the

    Pro-Sustain project is to

    create a consumer market for

    Fair Trade products in India

    that measurably contributes

    to the improvement of rural

    livelihoods and provides

    farmers and artisans with the

    resources necessary to fol-

    low environmentally sus-

    tainable production prac-

    tices.

    Following on the premise

    laid out in the rationale for

    the overall objective, the

    project is built on the belief

    that the market forces, which

    have in many cases excluded

    How should IRFT go about

    its PRO-SUSTAIN ini-

    tiative and create a mar-

    ket for FAIR TRADE

    products in India?

    Source: http://en. wikipedia.

    org/wiki/International Re-

    sources for Fairer Trade

    written by

    Aditya Jain,

    Batch 16.

    the needs of poor farmers

    and handicraft artisans, can

    actually be harnessed to cre-

    ate inclusive growth and

    environmentally sustainable

    production by creating con-

    sumer demand for sustaina-

    bly produced, Fair Trade

    products.

    Questions

    How can IRFT create

    awareness among the

    masses about the con-

    cept of FAIR TRADE?

    (Given that it has an

    annua l m a r ke t i ng

    budget of ` 5,00,000

    and IRFT can easily

    find volunteers/interns,

    being an NGO)

    Quiz (Vol 1 Issue 1)

    1) Who coined the term

    Marketing Myopia?

    2) Calvin Klein, Izod and

    Arrow are the brands ofwhich group?

    3) The edge is efficiency

    is the tagline of which

    corporation?

    4) X started as an arms

    manufacturer and en-

    tered into the auto busi-

    ness in the early 1890s.

    It was founded by a

    Czech after he was de-

    nied bicycle parts be-

    cause he wrote in

    Czech. Name the com-

    pany.

    5) Appy Fizz is a brand of

    which company?

    6) What do the four rings of

    Audi signify?

    7) Name another mascot that

    7up used except for

    Fido.

    8) Zapak.com is a sub-

    sidiary of which enter-

    tainment company?

    9) Name the country which

    gave Adidas to the

    world.

    10) Expand FIAT, the Italian

    auto maker.

    NOTE: Read the next issue for answers

    http://en.wikipedia.org/wiki/International_Resources_for_Fairer_Tradehttp://en.wikipedia.org/wiki/International_Resources_for_Fairer_Tradehttp://en.wikipedia.org/wiki/International_Resources_for_Fairer_Tradehttp://en.wikipedia.org/wiki/International_Resources_for_Fairer_Tradehttp://en.wikipedia.org/wiki/International_Resources_for_Fairer_Tradehttp://en.wikipedia.org/wiki/International_Resources_for_Fairer_Trade
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    MarkXime Events & Winners

    Logo Competition

    Nikhil Paul

    and

    Noufeera Ashraf

    Genesis

    An event in which teams were given

    70 minutes to make and market aproduct within a budget of`50.

    Product: Chota Ustaad

    Aditya Tanwar,

    Ankita Shrivastava,

    Cherry Sebastian,

    Nidhi Shah,

    Priyesh Tugnawat

    Rishav Dugar,

    Suneet Saxena,

    and

    Vidwaita Sachan.

    Abhishek Thakur

    Aditya Jain

    Gowthami Peri

    Malvika Kumar

    Prerna Kakkar

    Yamini Dhawan

    The Panchtantra of Marketing

    Team MarkMantra

    Mail us at

    [email protected]

    Contac t Us

    We welcome sugges t ions /c r i t i c i sms to he lp us

    grow be t te r .

    Team MarkXime

    Varun Aggarwal (President)

    Bithal Anshuman (Core Club Member)

    Gurdeepak Singh Juttla (Core Club Member)

    Sonam Sharma (Core Club Member)

    Ideate Innovate Create

    Mail us at

    [email protected]

    Fol low Us

    h t t p : / / www.f acebook .com / pages / M ar k -

    XI M E/ 153652627984359

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