5
 WINTER 2011/1 2  A legal sector publication brought to you by Moore and Smalley Chartered Accountants and Business Advisors Getting started with outcomes- focused regulation (OFR) On October 6, 2011 the Solicitors Regulation  Authority (SRA) released its new Handbook which sets out the outcomes focus standards and requirements that it expects the regulated legal sector to follow. These regulations will be relevant to solicitors and employees in all legal firms regulated by the SRA but also to new entrants such as non-lawyer managers in alternative business structures, who too will be governed by the Handbook. Outcomes focused regulation (OFR) will be a move away from the rigid rules which we are used to operating under. It will allow your firm to create a more flexible approach to achieving the right outcomes for your clients by implementing more relevant systems and procedures. OFR also aims to create a more open relationship between the SRA and your firm. There are ten mandatory Principles in the Handbook which are the basis for all the detailed regulation. The Handbook defines outcomes as the result that you are expected to achieve in order to comply with these Principles and they are mandatory. In practice, there will be differences seen in many firms’ approaches to compliance. Two of the key issues will be: 1. Risk Management The SRA will expect you to identify all the risks which may impact on your firm. You should manage those risks and mitigate against significant ones. The SRA suggest you look at the types of work you carry out for your clients and whether any of this work may pose a risk under the requirements of the new Handbook. You should review your current systems and procedures to evaluate their effectiveness and relevance to your clients, and implement changes if they do not meet the new requirements. 2. Reporting Requirements  A Compliance Office for Legal Practice (COLP) and a Compliance Officer for Finance and Administration (COFA) should be appointed by March 31, 2012 to monitor your firm’s compliance with the new Handbook and any relevant legal requirements. The COLP will be responsible for ensuring your firm complies with its statutory obligations while the COFA will be responsible for ensuring the firm, its employees and managers comply with the SRA Accounts Rules. All failings in compliance should be documented and if necessary reported to the SRA. Although the same person can fulfil both the role of the COLP Contact Louise McDuff Corporate manager 01772 821021 [email protected]  Terminate  Tolerate  Transfer  Treat The SRA will expect you to identify all the risks which may impact your firm and the COFA your firm should consider the seniority of the individuals being appointed for these roles as risk management is key. If you would like further details about OFR and how it will affect your firm please contact me.

Final the Firm Winter 2011.12

Embed Size (px)

Citation preview

8/3/2019 Final the Firm Winter 2011.12

http://slidepdf.com/reader/full/final-the-firm-winter-201112 1/4

 WINTER 2011/12

 A legal sector publication brought to you by Moore and Smalley Chartered Accountants and Business Advisors

Getting started with outcomes-focused regulation (OFR)On October 6, 2011 the Solicitors RegulationAuthority (SRA) released its new Handbook

which sets out the outcomes focus standards

and requirements that it expects the regulated

legal sector to follow. These regulations will

be relevant to solicitors and employees in all

legal firms regulated by the SRA but also to

new entrants such as non-lawyer managers

in alternative business structures, who too will

be governed by the Handbook.

Outcomes focused regulation (OFR) will be

a move away from the rigid rules which we

are used to operating under. It will allow yourfirm to create a more flexible approach to

achieving the right outcomes for your clients

by implementing more relevant systems and

procedures. OFR also aims to create a more

open relationship between the SRA and

your firm.

There are ten mandatory Principles in the

Handbook which are the basis for all the

detailed regulation. The Handbook defines

outcomes as the result that you are expected

to achieve in order to comply with these

Principles and they are mandatory.

In practice, there will be differences seen

in many firms’ approaches to compliance.

Two of the key issues will be:

1. Risk Management

The SRA will expect you to identify all the

risks which may impact on your firm. You

should manage those risks and mitigate

against significant ones. The SRA suggest you

look at the types of work you carry out for

your clients and whether any of this workmay pose a risk under the requirements of

the new Handbook. You should review your

current systems and procedures to evaluate

their effectiveness and relevance to your

clients, and implement changes if they do

not meet the new requirements.

2. Reporting Requirements

 A Compliance Office for Legal Practice

(COLP) and a Compliance Officer for

Finance and Administration (COFA) should

be appointed by March 31, 2012 to monitor

your firm’s compliance with the new

Handbook and any relevant legal

requirements. The COLP will be responsible

for ensuring your firm complies with its

statutory obligations while the COFA willbe responsible for ensuring the firm, its

employees and managers comply with the

SRA Accounts Rules. All failings in compliance

should be documented and if necessary 

reported to the SRA. Although the same

person can fulfil both the role of the COLP

Contact

Louise McDuff

Corporate manager

01772 821021

[email protected]

 Terminate 

 Tolerate  Transfer

 Treat 

The SRA will expect you to identify allthe risks which may impact your firm

and the COFA your firm should consider the

seniority of the individuals being appointed

for these roles as risk management is key.

If you would like further details about OFR 

and how it will affect your firm please

contact me.

8/3/2019 Final the Firm Winter 2011.12

http://slidepdf.com/reader/full/final-the-firm-winter-201112 2/4

What is Lexcel?

Lexcel is the Law Society’s practice

management standard. It has been

designed and written specifically for the

legal profession. It is a quality accreditation

awarded to practices that meet the highest

management and customer care standards.

Lexcel is an opportunity for any size of firm,

from sole practitioner to large national firms,

to review and possibly improve their internal

systems and procedures.

Practices wanting to obtain accreditation have

to make sure that their procedures and client

care are in line with the Lexcel criteria. Firms

are examined thoroughly by external Lexcel-

approved audit consultants before they get

the quality mark and once attained it is valid

for three years. Each subsequent year the

practice will undergo an independent

assessment to ensure that it continues to meet

the high standards.

Lexcel is a driver of competitive advantage for

any legal practice.

What are the benefits?

Improved client care

One of the Lexcel requirements is to havea client care policy in place which must deal

with how enquiries from potential clients

will be dealt with before taking on a client.

A potential new client should be assessed,

before engagement, to make sure that the

practice has sufficient resources and

competencies to fulfil its role.

Clients should be confident that they are

receiving the best level of service if they use

a Lexcel-accredited firm due to the

mandatory requirements which must be

maintained at all times.

Consistency of service

It is essential that legal practices are

providing services with a unified approach

to all clients across all departments and

branches. Consistency of services leads to

client satisfaction and possibly client loyalty 

in the future.

Risk management

Effective risk management is essential for all

legal practices. But in the current economic

climate, the impact from a potential risk may 

be magnified. There are more risks stemming

from competition in the market place and

clients are more fee conscious than ever

before.

Lexcel covers specific procedures for

assessing and managing risk within the

practice.

Regulatory compliance

The Lexcel standard requires firms to considerregulatory risk as part of the firm’s overall

risk management policy.

The implementation of this policy helps

to improve internal controls and ensure

compliance with the Solicitors Regulation

 Authority Accounts Rules by using the

structured framework.

Lower insurance premiums

Lexcel requires firms to have a risk

management policy. This should minimise

the possibility of receiving complaints and

claims. Insurers view this favourably and in

most cases reduce professional indemnity 

insurance premiums.

Increased profitability 

Lexcel provides a framework to ensure the

business is run effectively and efficiently 

which should result in increased profitability.

Practices are assessed on their financial

management techniques by a review of

annual budgets with monitoring and variance

analysis, annual profit and loss accounts,

annual balance sheet and annual cash flows.

Other areas which are monitored and play 

a vital role in profitability are time recording

and billing. By monitoring all these areas,

good controls are maintained to improve

efficiencies.

Focusing on profitability allows a firm to

review its financial information critically,

leading to increased quality, reduction in

overheads and improved productivity.

Franchising

One of the new legal business models is

the national franchising of firms under a

common banner, such as Quality Solicitors.

Firms may be required to complete Lexcel

accreditation as part of the joining criteria

in a plan to achieve some standardisation

across the membership.

 At Moore and Smalley, we believe in the

value that Lexcel gives practices and as such

our Professional Practices partner, Karen

Hain, has completed the Law Society trainingscheme to become a Lexcel consultant. Karen

has passed on her knowledge to the team,

who work closely with clients in pursuing

accreditation. If you would like more details

then please get in touch.

Lexcel Accreditation – the benefits

Practices are assessed on their financial management

techniques by a review of annual budgets

Contact

Rebekah Holt

Corporate manager

01772 [email protected]

8/3/2019 Final the Firm Winter 2011.12

http://slidepdf.com/reader/full/final-the-firm-winter-201112 3/4 www.mooreandsmalley.co.uk 

On October 6, 2011, the Solicitors Accounts

Rules 1998 were replaced by the SolicitorsRegulation Authority (SRA) Accounts Rules.

Here are some of the main changes:

Status of Rules and Guidance Notes

The new Accounts Rules form part of the

SRA Handbook, which also includes the

new Code of Conduct. The Guidance Notes

do not form part of the rules but are an

aid to compliance. The notes will clearly 

distinguish when they are binding. Breaches

are reportable on failure to adhere to the

rules and not to the Guidance Notes.Rule 6: Duty to report – COFA 

(Compliance Officer for Finance and

Administration)

• The SRA Authorisation Rules require all

firms to have a COFA. The responsibility 

of the COFA is to ensure compliance

with the Accounts Rules by the Principals

themselves and by everyone employed

in the firm.

• The COFA must report any material

breaches of the Accounts Rules to the

SRA as soon as reasonably practical.

Rule 17: Receipt and transfer of costs

• Guidance note (viii) - Money is ‘earmarked’

for costs when the solicitor decides to use

funds already held in the client account to

settle the bill. If the solicitor needs to get client

approval of the bill before taking payment,

then they must agree the amount to be taken

with the client before actually issuing the bill.

This will ensure that there is no delay caused

while waiting for client acceptance, in

transferring funds out of the client account,

in order to meet the 14 day rule.

Rule 21: Authority to make withdrawals

from client account

• The prescriptive list of persons who may 

sign for authority to withdraw funds from the

client account has been removed. Instead

it is a requirement that such authority is

provided by ‘an appropriate person in

accordance with the firm’s procedures for

signing on client account’. This means that

a person other than a qualified solicitor may 

make withdrawals.

• Firms must put in place appropriate systems

and procedures for withdrawals out of a client

account, especially if they are expandingauthority to non-lawyers in the firm.

Rules 22 & 23: When interest must

be paid

• Interest must now be accounted to the client

when it is ‘fair and reasonable’ to do so.

The Rules however, do not state the

definition of ‘fair and reasonable’ and it

is therefore for the solicitor to interpret.

• The solicitor must have a written policy for

when interest is paid and it must be made

clear to the client at the engagement.

• The interest due to the client is calculatedover the whole period for which the money 

is held.

• The £20 de minimis is no longer referred

to in the rules, the Guidance Notes state

that some firms may wish to apply a

de minimis amount, providing the amount

is reasonable and is reviewed regularly 

in light of current interest rates.

Rule 29: Accounting records

• Any cash or cheques received on behalf

of a client which does not pass througha client account must still be included in

the accounting records as a receipt and

payment on behalf of the client. This

ensures that a full audit trail of transactions

is maintained.

• If client monies are held in a currency other

than sterling it must be held in a separate

account for the appropriate currency with

separate accounting records, and therefore

separate reconciliations.

Rule 29: Reconciliations and bank 

statements

• The new rules state that every five weeks

all bank and building society passbook

accounts must be reconciled.

• A firm may use online accounting records.

However, they must be saved in a format

which cannot be altered. There are no

obligations to keep a hard copy but the

firm must be able to reproduce the

information reasonably quickly and in

printed form for at least six years.

• If online bank accounts are used then

the online statement must follow theprevious closing balance, with no gaps

in transactions.

If you have any questions about the changes

to the Solicitors Accounts Rules then please

do get in touch.

The £20de minimisis no longerreferred toin the rules

Contact

Sylvan Tait

Solicitors accounts rules specialist

01772 [email protected]

Solicitors AccountsRules changes from6 October 2011

8/3/2019 Final the Firm Winter 2011.12

http://slidepdf.com/reader/full/final-the-firm-winter-201112 4/4

Alternative Business Structures

Your specialist team

Karen HainPartner

[email protected]

Rachel MarsdinTax partner

[email protected]

Sylvan TaitSolicitors accounts rules specialist

[email protected]

Rebekah HoltCorporate manager

[email protected]

Louise McDuffCorporate manager

[email protected]

Preston (head office): Richard House, 9 Winckley Square, Preston, Lancashire PR1 3HP Tel: 01772 821021

Blackpool: Tel: 01253 404404 Kendal: Tel: 01539 729727 Kirkby Lonsdale: Tel: 015242 71402

Lancaster: Tel: 01524 62801 Nottingham: Tel: 0115 972 1050 Central Fax: 01772 259441

 www.mooreandsmalley.co.uk 

Moore and Smalley LLP is a limited liability partnership registered in England and Wales: No. OC313896.

Registered office: Richard House, 9 Winckley Square, Preston, Lancashire PR1 3HP.

The term “partner” indicates a member of Moore and Smalley LLP who is not in partnership for the purposes of the Partnership Act 1890.

 A list of members is available from our registered office.

Moore and Smalley LLP are registered to carry on audit work in the UK by the Institute of Chartered Accountants in England and Wales. Authorised and regulated by the Financial Services Authority.

 An independent member of MHA, a national association of UK accountancy firms. UK member of Morison International with independent member firms worldwide.

Alternative Business Structures (ABSs) are a

new concept to legal practitioners. They will

allow, for the first time, external ‘non-lawyers’

to invest in businesses offering reserved legal

services and allow them also to share the

management and control of the business

with lawyers.

The SRA announced on December 8, 2011

that they will become a licensing body to

regulate ABSs from December 23, 2011.

A firm wishing to take a non-lawyer owner

will then have to go through the application

process with the SRA, and they will begin

accepting applications to set up ABSs from

January 3, 2012. The non-lawyer owner will

also have to pass a “suitability test” if they will

own more than 10 per cent of the business or

if they will be a day to day manager in the

business, with the SRA not simply accepting

anyone who applies. They have promised

criminal records bureau checks, financial

credit checks, professional regulatory checks

and the like, to ensure that integrity in the

professional firm is maintained.

If you are considering an ABS structure,

here are some practical issues to consider:

1. Firm structure

 Although an ABS can be operated as a

partnership, an LLP or a limited company,

when considering external investment,

a review of the firm’s existing structure should

be carried out to ensure that it is appropriate

for an ABS model. The firm should consider

the perspective of an external investor

throughout this process to ensure it appearsattractive to them. The structure and

proposed owners of the ABS will

need to be disclosed on

application to the SRA.

2. Business plan

 Any firm planning to apply to be

licensed as an ABS is also required to

disclose the firm’s business plan. This is

a great opportunity for smaller firms as

it will help them focus on their strategic

objectives. A good business plan evidences

strong management controls which are also

attractive to external investors.

3. Compliance

 An external investor is also going to be

looking for a firm with good internal systems

and controls. When applying for a license as

an ABS a firm needs to ensure these systems

and controls are in place to support the

Compliance Officers within their roles. TheCompliance Officer for Legal Practice and

the Compliance Officer for Finance and

 Administration will need to apply for the

position and be confirmed by the SRA by 

March 31, 2012. They are required to

review the firm’s application to be licensed

as an ABS.

Those considering applying to become an

 ABS should be using the next few months

wisely in order to protect themselves from the

anticipated increase in competition stemming

from an open legal market place.For further information about ABSs,

please do not hesitate to contact me.

Contact

Karen Hain

Partner

01772 821021

[email protected]

Any firm planning toapply to be licensed asan ABS is also requiredto disclose the firm’sbusiness plan