Final TCS Report

7/25/2019 Final TCS Report

http://slidepdf.com/reader/full/final-tcs-report 1/25

Period covered: 07/07/2014 to

31/08/2014



Introduction

TCS came into being in 1983 as a domestic courier company. The TCS journey since its inception h

been exhilarating and as recorded in the Havard usiness Case Study! the Company that "ngineer #ha

$%an established %ith his brother has &ound itsel& in trailbla'ing roles! and developed an entire (ndus

that has %ithstood the trials and tribulations o& cohabiting %ith the )overnment sector! and strove eve

inch o& the %ay to &ind %in*%in solutions in the service o& +a,istani prosperity. Completing -9 ears

Service / (nnovation -9 years into its existence the TCS brand has evolved! into a &ormidable symbol

trust / reliability. TCS provides express and logistics services in the C-C! - and -C segments. This

does through a %ide net%or, o& 010 o&&ices ma,ing it the biggest net%or, in the country! along %ith ov

0 2- 0 retail outlets and over - online and o&&line locations nation%ide ideally located &or ea

customer access. TCS has 1 dedicated chartered plane oeing 434 and over -3 &ully e5uipped mode

satellite*trac,ed ground vehicles! -4 plus couriers and more than 67 experienced people to &acilita

the s%i&t and secure operations.

$lmost three decades into its existence! the TCS brand has evolved! into a symbol

o& trust / reliability. TCS provides domestic / international express services to

consumers! corporates! S"s and households ali,e! %ith pic,ups / deliveries

crossing over 6 million a month. TCS operates %ith over 6! pro&essionals! -24

call center! 23 plus conveniently located "xpress Centers! dedicated chartered

aircra&t! - on*line / o&&line locations! -- plus satellite trac,ed delivery vehicles

and a pro&icient team o& couriers dedicated to providing you the best o& service and

reliability in the industry. :ith a vie% to enlarging its presence in the global village!

TCS operates in international territories through its business partners in ;ubai and

<ondon! providing access to its customers to over 3! destinations %orld%ide.

TCS has achieved many milestones by investing into its business model that continues

to gro% stronger. =eali'ing the customer needs and expectations have al%ays been

the driving principles in the milestones that TCS has achieved over the years. This

has resulted in setting benchmar,s to improve the overall 5uality and standards o& the express courier

industry.

TCS achievements have led to a case study! underta,en by Harvard usiness School

in -3 &or >(nternational "ntrepreneurship> course o& $. (t has been mentioned

in the textboo,s used by Harvard usiness School as a model o& highly e&&ective

company &rom the developing %orld.

$ case study on TCS has also been included in +hilip #otler?s latest South $sian

edition o& @+rinciples o& ar,etingA %hich is being taught at the best / biggest usiness. Schools across

South $sia. (n -4 TCS selected as the @case studyA in @Harvard SCHBB< o& S(D"SS $D;



"CBDB(CSA. (t is being an achievement &or TCS as because TCS is the 1st +$#(ST$D( brand selecte

in H$=E"=; School o& S(D"SS and "CBDB(CS as the case study.

TCS Pakistan Facts and Figures:

7 "mployees.

17 otorcycles.

27 <ight $nd Heavy :heel Eehicles.

2 illion7 Shipments per month.

$round -7 B&&ices.

37 B&&ices :orld :ide.

6 $ircra&t.

37 (nternational ;estinations.

TCS Mile Stone:

TCS has achieved many milestones by developing into a business model that continues to gro% stronge

=eali'ing the customer needs and ambitions to lead the courier industry o& +a,istan have al%ays been t

driving principles in the milestones that TCS has achieved over the years. This has resulted in setti

benchmar,s to improve the overall 5uality and standards in the express courier indust

1983 (n 1983 company came into being %ith the - shipment order through out all ranches despite

great restrictions &rom government and )+B TCS starts their %or,ing. $t the very begging o& TCs th

starts their outlet in LAHO! " #AACHI and ISLAMA$A%



198' (n the begging o& 198 and at the end o& 198 TCS start to expand their net%or, throughout th

nation. :ith more then 1 outlets in all over +$#(ST$D in di&&erent and distant places to met +$#(ST$

ban,ing needs at that time.

1989 (n t

middle o& 1989 TCS proudly launched S"DT("DTS "F+="SS. (n %hich %ide range o& )(GTS an

ni5ue Surprises are present %hich are delivered through out the %orld at the same cost o& that product

that nation .

199()s (n the start o& the era o& 199 TCS becomes the leading Courier Service provider in $<< over

+a,istan %ith round about 7 Butlets all over the nation %ith the same day trans&er &acility. These yea

are also ,no%n as TCS high years in the history.



199*+199, $&ter becoming number 1 Courier service provider in +a,istan TCS diversi&y its structure t

become sel& reliant and sel& depended Courier provider (n +a,istan %ith their o%n C$=)B and Truc,ing

service . $lso %ith their o%n Shipment &acilities! =ound the Cloc,. $t that time till yet TCS is the only

courier provider in +a,istan %ith their o%n Transport Gacilities.

199-+*((( (n the begging o& 1994 TCS expand its net%or, to international mar,et to provide Cour

service to +a,istani in international mar,et. $t the begging TCS starts its operation in selected countries

.$.". %ith round about 1 outlets in .$.". $&ter%ord expansion in net%or, ta,e places %ith the chan

in need o& society. $&ter%ord in middle o& 1998 TCS covers all .$.". Then to provide access o& +a,ista

to Canadian mar,et TCS starts its operation in TCS on temporary basses. $&ter 911 TCS stops



%or,ing in C$D$;$ due to restrictions or banns by government and also due to disli,ing o& Canadian

*((1+*((* (n the start o& -1 and almost at the end o& --. TCS starts to restructured their enti

organi'ation to provide best and good &acilities to +eoples o& +a,istan at their stops by increasing outle

and by increasing channels in di&&erent cities as %ell as to%ns.

*((* (n -- another major achievement done %as o& &ormation o& TCS aviation to become mo

reliant and more reliable. (n the same "=$ TCS expand its net%or, in the mar,et o& # to provide servic

o& courier to the people o& =(T(SH. (n the same "=$ o& -- TCS &ormed =oad Transport servic

renamed TCS logistic in -6Isystem to deliver shipment through out the +a,istan.



*((3 (n the "=$ o& -3 TCS is selected as the case study in H$=E"; school o& usiness a

"conomics to provide learning &acilities and training to S(D"SS students.

*((. (n the era o& -2 to provide more services at door steps o& +a,istanis TCS launched DB

=esident Eisa &acility o& di&&erent countries %ith direct lin, %ith "mbassy o& that nations. Dation include

TCS +rovision are @ C$D$;$ ! (D;($ ! S+$(D and (T$< A. TCS in the same era expand service net%o

%ith the addition o& S"$ / $(= &reight ;ivision ! Travel / Tour Company (DT($D$ / E(S$T=BD(FI a

$D$)""DT ;evelopment Service Company BCT$=$I. $ll these segments are %or,ing &or t

provision and development o& Society and +ublic o& +a,istan.

*((, (n the "=$ o& -6 TCS launched ail anagement Solution SI to the peoples o& +a,ista

&or their betterment. $lso get rights &or DBD*=esident Eisa o& South $&rica. ail anagement Solut



stands upon the single largest investment in in&rastructure! made by TCS &or continuous delivery o& valu

S is e5uipped %ith state o& the art printing and sorting technology that has been sourced &rom the be

suppliers across "urope and $sia +aci&ic. Through S telecommunication service provider li,e *Go

+rint and do shipment o& their +ost paid customers bills and an,s reconciliations statements o& di&&ere

ban,s through*out the +a,istan. $lso $%arded as =$D; BG TH" "$=.

*((- (n the "=$ o& -4 TCS implemented (SB 91J- in TCS logistic. $lso a%arded as Sup

rand. $t the end o& the same year TCS %on 1st T"<"CB "FC"<"DC" $:$=;.

/ision 0 Mission

Our Purose

To continually strive to achieve excellence * both on and o&& the job.

/ision State2ent



0TCS %ill be recogni'ed and respected as pro&essional! innovative! pro&itable in&ormation! and ,no%ledg

based logisticsservices enterprise. TCS embeds internet based technologies into its internal operating

structures and as business solutions &or customersK %ith customer! employee and shareholder interests

the core o& its operationsK demonstrating a clear concern &or ethical conduct and good corporate

citi'enshipK %ith the objective o& gro%ing into a regional and global player! %ith emphasis on the iddle

"ast! "urope and Dorth $merica0.

Mission State2ent

0To direct all our organi'ational e&&orts at building upon the existing organi'ational strengths and brand

recognition to achieve enhanced levels o& pro&itable gro%th in the core business! and diversi&y into ne%

areas that complement and supplement the core business! %ith the diversi&ication aimed at achieving

excellence and industry leader status in the ne% areas. The TCS +eople %ill ho%ever be encouraged to

be open to unconventional ideas and services and recogni'e ne% trends at very early stages0.

Tranu2 Co2anies 0 Ser4ices

Tran'um Companies / Services are commonly ,no%n as TCS. (nvolves many businesses in it.

TCS is the leading courier industry o& +a,istan. :ith its -8 years o& experience in the express courier

industry! it is %idely trusted &or reliability! speed and convenience. TCS provides time sensitive pac,ages

and business documents delivery services across +a,istan! # and nited $rab "mirates. $ %ide range

o& document! parcel and cargo services both domestic and international are o&&ered.

usiness (nvolves are J*

)i&ts / )reetings

$ir Greight Solutions

Supply Chain

Eisa Gacilitators

Travel Services

"vent anagement





Sul Cain

TCS Logistics Pri4ate Li2ited %as incorporated on Lune --. Started as a transport provider ho%eve

it soon gre% into a total logistics solution company o&&ering truc,ing! distribution / %arehousing &acility in

response to strong customer demand.

/isa Facilitators

/isatroni7! a division o& (ntiana +rivate <imited! extends boo,ing &acilities &or visa applicants in the non*

immigrant %or,! visit! studyI categories &or applicants all over +a,istan &or Canada! (ndia! Spain! (taly!

alta! South $&rica and )reece. $pplications are boo,ed on a 0=eturn Service asis0 at selected TCS

"xpress Centres in all major cities.

Tra4el Ser4ices

Intiana! a Tran'um enterprise! o&&ers services &or mrah / Travel.(ntiana is dedicated to &acilitating our

customers in meeting all their travel related needs %ith personali'ed services and %ell*trained sta&& &or



customer support.

!4ent Manage2ent

Octara is an independent business unit o& TCS +rivate <imited. :ith a team o& dedicated pro&essionals i

the &ields o& event management! publications! mar,eting and corporate services! Bctara is geared to

provide the best possible solutions in these areas to the corporate! government and D)B sectors in

+a,istan and the $".

Ser4ices

Do matter %hat your express courier service needs are! TCS can handle it &or you %ith our %ide range o

options.

International !7ress Ser4ice

(nternational =ate Card

Greight +lus

=ed BF

Student "xpress

%o2estic !7ress Ser4ices

S

Sentiments "xpress

Same ;ay "xpress

Bvernight "xpress

=ed ox

Logistics Ser4ices



:/;

Bverland "xpress

International !7ress Ser4ices: TCS has a strong presence not on

in +a,istan but also in the $"! # and Canada. TCS o&&ers international delivery services * (nternationa

;ocuments and +arcel "xpress ;elivery * to over 3! destinations across the %orld through its

extended (nternational Det%or,.

International ate Card

Freigt Plus

ed $O

Student !7ress

International ate Card: Gacility provided by TCS in Gavor to send

)reeting Card to your loved one in all our the %orld at any time through any outlet or through :".

Freigt Plus: Greight +lus o&&ers delivery o& your less urgent / large si'

shipments %ithin 1*1- %or,ing days. This service is available only &or export shipments. +rioriti'ed

handling and con&irmation o& delivery are also available on re5uest! customer clearance is also provided



ed $O: Service provided to those customers %ho are extra conscious

sending their products. TCS =ed ox has made it so simple! convenient and cost*e&&ective to send all yo

%ant! to your loved ones! Special rates &or #! "urope! S$! Canada / Gar "ast. e it toys! clothes!

shoes! gi&ts! samples or any thing you may &ancy! =ed ox delivers all. Sho% your loved ones ho% much

you care %ith TCS =ed ox.

Lust ta,e your gi&ts to the nearest TCS "xpress Centre and %e %ill ta,e care o& everything including the

box.

=ed ox Service is available in a choice o& t%o di&&erent %eightsJ

M 1 #g M - #g

Student !7ress:

This ama'ing service delivers your documents to the College! niversity or any other "ducational

(nstitution o& your choice any%here in the %orld.

To avail TCS Student "xpress! the student %ill have to &urnish the &ollo%ing at the time o& boo,ing their

documents.

Copy o& student>s (; card or letter &rom Collegeniversity certi&ying the student>s bona*&ide status.

;ocuments should be sent to an educational institution SchoolCollegeniversityHospitalI abroad.



%o2estic !7ress Ser4ices

TCS has emerged as the most trusted name &or delivering a %ide range o& documents! pac,ages! parce

and cargoes %ithin +a,istan. ;omestic "xpress ;elivery Services include.

MMS:

MMS * ail anagement Solution stands upon the single largest investment in in&rastructure! made by

TCS &or continuous delivery o& value. S is e5uipped %ith state o& the art printing and sorting technolog

that has been sourced &rom the best suppliers across "urope and $sia +aci&ic. This ma,es TCS the only

end to end solution provider in the category %ith the largest delivery net%or, in +a,istan. $t TCS

innovation is a norm and %ith a vie% to creating / delivering business value

to customers. Ealue is the most signi&icant outcome expected o&

each and every business process. ail anagement is one process yet to be recogni'ed

as a source o& value in our local business environment. TCS promises to deliver this value through its

innovative service * S.



Senti2ents !7ress:

TCS Senti2ents !7ress is a personali'ed! high valued gi&t delivery service o&&ering a %ide array o& gi&t

&rom gourmet ca,es! &loral bou5uets! ethnic s%eets! to various other elegantly %rapped gi&ts! delivered

%ith a personali'ed greeting card in +a,istan. Since 1989! TCS Sentiments "xpress has been part o&

TCS! the leading air express courier in +a,istan. (n the time! it has become +a,istan?s premier gi&t delive

and greetings service. Sentiments o& care / appreciation are delivered &or all occasions by Sentiments

"xpress! a division o& TCS! that deals in personali'ed / corporate gi&ts! greetings / mail order delivery

service at your door step since 1989. Sentiments "xpress o&&ers a %ide array o& gi&ts &rom gourmet ca,es

&loral bou5uets / ethnic s%eets to per&umes! toys / leather goods along %ith an exclusive greeting card

carrying your personali'ed message.

e it "id! Christmas! Ealentine?s ;ay! other?s ;ay! Gather?s ;ay! Griendship ;ay! irthday! :edding! )

:ell Soon! any rand Campaigns! "mployee )reetings! +romotions! or just an expression o& your

$ppreciation! TCS Sentiments "xpress can help you let your "mployees! Customers! usiness +artners

or <oved Bnes ,no% that you care.

Sa2e %a !7ress: =ely on same day express &or same daydeliveries to major cities country %ide. Chec, boo,ing timings.



O4ernigt !7ress: Gor next %or,ing day delivery o& your

urgent shipments.

ed $o7: Gor next %or,ing day delivery o& your urgent and bigger

shipments. Service provided to those customers %ho are extra conscious in sending their products.

Logistics Ser4ices:

=eali'ing the potentials o& Supply Chain anagement in +a,istan! TCS launched its <ogistics :ing as a

registered company in -- as TCS <ogistics +rivateI <imited.TCS <ogistics has 3 divisions! namely a

Bverland "xpress! bI :/; :arehousing / ;istributionI! and cI Gleet Solutions. TCS <ogistics



employs 898 pro&essionals! %or,ing day and night to add value to your businesses.

;0%:

:/; :arehousing / ;istributionI! a division o& TCS <ogistics %as established in -2. (t speciali'es in

the 3+< setup and is setting ne% benchmar,s by providing Total <ogistics and Supply Chain solutions

in +a,istan. (n this relatively short time span! it has already had its presence &elt on the supply chain

canvas o& the country. :/; has an envious clientele in Telecom! GC)! +harma! (.T. and other sectors

is all set to providing its customers extra*ordinary services in their respective industry segments any%he

in the country. :/; already has over -! s5uare &eet o& multi*user :arehousing &acilities in the

country! %hich o&&er e&&icient and economical %arehousing services by employing care&ully thought out

material storage and handling e5uipment.

:ith the most modern and e&&icient tools in %arehouse management and out*o&*the*box distribution

models! :/; division is continuously achieving #ey +er&ormance (ndicators #+(I set by its customers.TCS <ogistics has also implemented (SB 91 as an assurance o& the 5uality o& service provided to its

customers. :/; is not rigid in its approach and believes &ully in o&&ering customi'ed solutions to its

customers that best &it their speci&ic logistics and supply chain needs. The (nventory anagement

/ :arehousing process has been automated %ith an in*house %eb*based management system @:SA

that provides online access and real*time in&ormation to customers &or ordering! monitoring and managin

their stoc,s.

The current range o& speciali'ed services includesJ

:arehousing

Transportation and ;istribution

Ealue addition and Stoc, =epac,ing

arcoding / labeling

:arranty anagement

=everse <ogistics

+roject anagement



Head ofce

Area ofce Franchises Agents

Regionalofce

Customs Clearance

Greight $ir / SeaI

O4erland !7ress:

Gormed - decades ago! year 1989I! TCS Bverland

"xpress is also the mar,et leader in door*to*door goods transportation business in +a,istan by land

through 2 and &trs containers. This business is particularly suited &or your bul, cargo



+lacement o& TCS are as &ollo%J

i* egional OFFIC!S

ii* Francises

iii*Agent

iv*etail

v*Call Center

egional O66ices : TCS %ith the oldest and most reliable services have 3 regional o&&ices all around the

+$#(ST$D %hich are covering all the nation.

South =egion

#$=$CH(

TCS "xpress / <ogistics Center

Sa5ib Hamdani uilding

(5bal $venue! Linnah (nternational $irport! #arachi 4--! +a,istan.

TelJ 79-I -1 111 1-3 26! GaxJ 79-I -1 9-2 -816

H;"=$$;

ungalo% N 12$! nit N 3!

ain $utobahn =oad! <ati&abad! Hyderabad.

TelJ --I 111 1-3 26! --I 381966 4! --I 381-18 -!

GaxJ --I 38168-1

S##=

ungalo% N 24! uslim Cooperative Housing Society!ilitary =oad! Bpposite =ed Carpet Hotel! Su,,ur.

TelJ 41I 111 1-3 26! 41I 63-81 3

O"TT$

odel To%n near smania =estaurant +ishin Stop! Ouetta.

TelJ 81I 111 1-3 26! 81I -83413- 33! GaxJ 81I -8-12-4

Central =egion

<$HB="

1 +"CB =oad! Bpposite (tte&a5 Goundry!

#ot <a,hpat! <ahore.

TelJ 2-I 111 1-3 26! GaxJ 2-I 923-48

<T$D



98! Tareen =oad! ultan.

TelJ 61I 111 1-3 26! GaxJ 61I 2924

G$(S$<$$;

+*618! :est Canal =oad! Dear Gaisalabad Toyota otors! Gaisalabad.

TelJ 21I111 1-3 26! 21I 82232 3 36 38! GaxJ 21I 81314

Dorth =egion

=$:$<+(D;( (S<$$$;

Dear Gi'aia Colony! (slamabad High%ay Service =oad! =a%alpindi.

TelJ 1I 111 -1 -1! GaxJ 1I 2241-61

)L=$D:$<$

Bpp. )hulam ;istgir #han Gilling Station! ain ).T. =oad! )ujran%ala.TelJ I 111 1-3 26! I 2-3191 3! GaxJ I 2-3196

+"SH$:$=

2 The all! Dear +TE Station all =oad! +esha%ar Cantt.

TelJ 91I 111 1-3 26! 91I 9-13964 9! GaxJ 91I 9-13944

"ach region %ith holding more then 1 cities around them. :ith the same price o& shipment in that region

egJ (n <T$D region areas including are aha%alnagar! aha%alpur! =ahim yar #han! ultan! elsi e

Francises :

Granchising is the practice o& using another &irm>s success&ul business model. The %ord >&ranchise> is o&

$nglo*Grench derivation * &rom &ranc * meaning &ree! and is used both as a noun and as a transitiveI ver

Gor the &ranchisor! the &ranchise is an alternative to building >chain stores> to distribute goods and avoid th

need &or investments and liability &or a chain. The &ranchisor>s success depends on the success o& the

&ranchisees. The &ranchisee is said to have a greater incentive than a direct employee because he or she

has a direct sta,e in the business.

(n many areas o& +a,istan including <ahore and #arachi TCS launched Granchise system. no pic no

&urther data availableI

Agent :

$n $gent is one %ho acts &or! or in the place o&! another! by authority &rom himK one entrusted %ith the

business o& another.



TCS no% launched $gent system round the nation to provide currier services o& distant and bac,%ard

area through their representives. $gent system currently launched in city o& inchanabad! andi bhao d

etc. currently no &urther data available on this topicI

etail :

=etail outlets are the visage o& any company. $t TCS our

main &ocus is on customer satis&action. Bver 23 conveniently located "xpress Centers! bac,ed by over

-- satellite*trac,ed delivery vehicles and dedicated couriers astride motorbi,es! extend the TCS

outreach throughout the length and breadth o& the country! ma,ing it one o& the most recogni'able brand

in +a,istan. :ith its distinctive logo and corporate color! the TCS retail environment is an ideal mix o&

taste&ul decor! competence! and hospitality geared to optimi'ing customer experience.

The number o& computeri'ed TCS "xpress Centers that are open -24 has been on the rise ensuring an

enabling environment! much to our valued customer?s delight. TCS service standards are maintained

through support teams comprising o& =etail Team <eaders and obile aintenance. nits that stay on thmove 1- hours o& the day! every single day. $t TCS! %e not only serve our customers by selling in*house

services! %e also have %idened our service hori'on by contributing in admission process o& reputed

niversities! %hich sho%s that our metro*geographical presence and highly e&&icient trained sta&& is

contributing as a responsible national entity to serve +a,istani institutes and citi'ens.



Mubariksheikh sb.Manager

ArifSaleemsb.BDM

Wasif Sb.B&

!aiser Sb.eneral

Mateensb.banking

1. Overview of the Department( am %or,ing in the sales department that it is very basic part o& the TCS it generates sales &irst and then

operation department handle it

ban,ing and general are the t%o basic parts o& Sales

They trying to improve the overall sales and increase the revenue over the time by ,eeping hard trac, on

the recovery &rom the corporate clients

2. Overview of your !!i"nment / Pro#ect

a. Description of your tasks

We were assigned many tasks by the management to learn about the TCS

as well as we learn a lot of things from our assignments and real tasks given by the management during this

internship period.

Task one: assignment about TCSTask Two: in detail assignment of TCS and its product and services

Task three: present the power point slides in front of Mr. Mohsin Mirza Sb.

Task four: in detail making of final report and presentation.

$. %opy of a!!i"nment !u$mitted to &upervi!or

3. &'O( na)y!i!

&'O( *+,&-&

Internal Assessment



Strengths:

TCS has a totally independent and selfreliant cargo operation beside this following are the other strengths

of TCS:

• The TCS courier service has large no of !ranches across the country.

• "nitial learning and benefits from #$%&s systems.

• $aving its own airplanes and operates them on their own licenses

• $aving research and development department

• The TCS courier service having ''( shares in #omestic Market

• "t is providing services in more than )** countries in the world

• "t has +( shares in international market

• TCS holds more then '*( market share in ,verland -press

• TCS holds more then /*( market share in Sentiments -press.

• TCS business operations rely on a sophisticated hubandspoke system.

• TCS has ' ma0or hubs in 1akistan with round the clock sorting facilities.

Weaknesses:

TCS had many weaknesses during its early period which were then successfully converted into strength

few weaknesses are as follows:

• TCS has no formal contracts with delivery persons.

• TCS has not been able to continue point of delivery ".T. Support System.

• TCS does not have epert ".T. Systems and support which has caused huge losses.

• TCS still relies on international partners for its overseas operations.

• TCS has been initially the victim of family issues.

External

Opportunities:

TCS has many opportunities to epand and get advantages from governments2 opportunities on which TCS

can focus are as follows:

• TCS can epands its international operations and get subsidy from government in the name of forei

echange.• "ndustry in which TCS operates has high entry barriers for new entrants.

• -panding industries of 1akistan are opening new profits streams for TCS.

• To epand its operations TCS can lease e3uipments and take advantages of ta benefited leasing

1akistan.

• TCS can ac3uire funds for epansion by enlisting itself into 4arachi Stock -change.

• TCS can start price wars to eliminate small competitors.

• TCS can start its own domestic passenger airline services as it has the eperienced pilots2 flyi

eperience and license.

• TCS can establish its own terminals at ports for huge shipments via sea.



Threats :

Since its inception TCS has been eploited to number of threats2 threats which TCS has faced inn past and a

facing currently are as follows:

• %egislative barriers like 1ost ,ffice 5ct of 6787 are threats for TCS.

• 9overnment bureaucracy has been a continuous obstacle for TCS.

• TCS has been a wary of corruption and has been asked for favors from politicians.

• TCS has a host of violent competitors in 1akistan.

• TCS competitors are eperienced and cash rich companies.

• 1akistan flagship carrier 1"5 has started its own courier services.

4. ecommendation!

P Trans&ormation o& content operations using Content $gility and a reali'ation o& the &ull potential o&your content

P "nabling ne% revenue streams &rom innovative and customer*centric (T solutions

P =eduction in time*to*mar,et &or ne% technology*enabled in&ormation products

P Streamlining and standardi'ing (T processes to improve operational e&&iciency

P <o%ering o& total cost o& o%nership o& (T systems and allo%ing business to move spends to

strategic initiatives

P "&&ective bac,*o&&ice operations that help in reaping the bene&its o& ne% products 5uic,ly

P =elease o& your ,ey resources and assets to &ocus on value*added activities

Documents

Final TCS Report