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Lead Generation: Best Practices Presented By: Rick Cooper Social Media Outcomes This manual was created for online viewing. State specific information in this manual is used for illustration and is an example only. 2510 Alpine Road | P.O. Box 509 | Eau Claire, WI 54702-0509 Email: [email protected] | Web: www.associationofmarketing.org Telephone: 866.226.0828 | Fax: 715.833.3953 | Seminar ID: 401767 ASM The ASSOCIATION of STRATEGIC MARKETING TM

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Page 1: Final - Rick-Cooper-Lead-Generation-Webinar-Dec2017 › written_materials › 401767.pdf · Lead Generation: Best Practices Presented By: Rick Cooper Social Media Outcomes This manual

Lead Generation:Best Practices

Presented By:Rick Cooper

Social Media Outcomes

This manual was created for online viewing. State specific information in this manual is used for illustration and is an example only.

2510 Alpine Road | P.O. Box 509 | Eau Claire, WI 54702-0509Email: [email protected] | Web: www.associationofmarketing.orgTelephone: 866.226.0828 | Fax: 715.833.3953 | Seminar ID: 401767

ASM The ASSOCIATION ofSTRATEGIC MARKETINGTM

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Page 3: Final - Rick-Cooper-Lead-Generation-Webinar-Dec2017 › written_materials › 401767.pdf · Lead Generation: Best Practices Presented By: Rick Cooper Social Media Outcomes This manual

Lead Generation:Best Practices

©2017 Association of Strategic Marketing, a division of Lorman Business Center. All Rights Reserved.

All Rights Reserved. ASM programs are copyrighted and may not be recorded or transcribed in whole or part without its express prior written permission. Your attendance at an ASM seminar constitutes your agreement not to record or transcribe all or any part of it. Full terms and conditions available at www.associationofmarketing.org/terms.php.

This publication is designed to provide general information on the topic presented. It is sold with the understanding that the publisher is not engaged in rendering any legal or professional services. The opinions or viewpoints expressed by faculty members do not necessarily reflect those of ASM. These materials were prepared by the faculty who are solely responsible for the correctness and appropriateness of the content. Although this manual is prepared by professionals, the content and information provided should not be used as a substitute for professional services, and such content and information does not constitute legal or other professional advice. If legal or other professional advice is

required, the services of a professional should be sought. ASM is in no way responsible or liable for any advice or information provided by the faculty.

This disclosure may be required by the Circular 230 regulations of the U.S. Treasury and the Internal Revenue Service. We inform you that any federal tax advice contained in this written communication (including any attachments) is not intended to be used, and cannot be used, for the purpose of (i) avoiding federal tax penalties imposed by the

federal government or (ii) promoting, marketing or recommending to another party any tax related matters addressed herein.

Association of Strategic Marketing, P.O. Box 509, Eau Claire, WI 54702-0509 | Telephone: 866.226.0828 | Fax: 715.833.3953Email: [email protected] | Web: www.associationofmarketing.org

Seminar ID: 401767

Prepared By:Rick Cooper

Social Media Outcomes

Page 4: Final - Rick-Cooper-Lead-Generation-Webinar-Dec2017 › written_materials › 401767.pdf · Lead Generation: Best Practices Presented By: Rick Cooper Social Media Outcomes This manual

Association of Strategic MarketingThe Association of Strategic Marketing is dedicated to enhancing the marketing profession. ASM is committed to the specific educational and developmental needs of our members.

ASM is focused on being the principal source of effective and pertinent marketing solutions, information and techniques for the business and consumer sectors. Members of ASM gain access to an assortment of specialized marketing courses, product offerings and other educational tools. These opportunities assist members in securing their position at the forefront of their discipline.

ASM delivers an overall experience that gives our community of marketing professionals a distinct competitive advantage.

How Does ASM Benefit You?Unique Member Experience

9 Hot industry issues 9 Specialized training events 9 Proven solutions

Superior Training 9 Live webinars and on-demand webinars 9 Distinguished faculty 9 Certificate of Marketing Merit™

Community of Experts 9 Exclusive networking opportunities 9 Timely advice and consultation 9 Building professional relationships

Enhance your knowledge of effective marketing techniques by joining our community of marketing professionals.

Visit www.associationofmarketing.org to join now!

Certificate of Marketing Merit™Distinguish yourself by committing to continued education that will help you sharpen your skills and excel in the workplace. In today’s competitive marketplace, it is necessary to stand out within your industry. Set yourself apart and enhance your marketability by earning this professionally recognized certificate.

How Does It Work?All you have to do is complete 3.0 CMM credits within a 2-year period to qualify for your certificate. All ASM live audio conferences and webinars qualify for 0.5 CMM credit.

Earn your Certificate of Marketing Merit™ today!

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Lead Generation:Strategies to Build Market Share

Rick CooperOnline Marketing & 

Social Media Consultant

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Key Learnings

• How to motivate people to opt in

• How to attract new customers and clients with a free offer

• Acquiring leads using opt in boxes and lead capture pages

• Delivering on your free offer

• Tips to nurture leads

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Lead Generation Strategies

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Stats:

85% of B2B marketers say lead generation is their most important content marketing goal in 2016.

Source: Content Marketing Institute

4

“Effective marketing is really quite simple: Identify your destination (goals). Determine how best to get there (strategy). Get started (tactics). Measure your progress (reporting and analysis). Make course corrections as needed (continuous improvement).”

~Mac McIntosh5

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Stats:

93% of B2B companies say content marketing generates more leads than traditional marketing strategies. 

Source: Forbes via Marketo, 2013

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How to motivate people to opt in

• Understand what information people are searching for

• Learn how your prospective customers like to consume information (written, audio, video)

• Create a compelling free offer to give people who opt in

7© 2017 Social Media Outcomes

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Stats:

The three most commonly used B2B lead generation strategies are email marketing (78%), event marketing (73%), and content marketing (67%). 

Source: Demand Metric Research Corporation via Direct Marketing News

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Expand Market Share

Company A

Company C

Company B

9SocialMediaOutcomes.com

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Stats:

76% of B2B buyers use three or more channels when researching a potential purchase. 

Source: Blue Nile Research

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Creating a free offer to attract new prospects

• Create a free offer that provides a solution to a common problem

• Create a resource people are excited about and will share online

• Determine the next step in the sales process and create a free offer that will naturally lead there

11© 2017 Social Media Outcomes

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Stats:

Strategic landing pages are used by 68% of B2B businesses to acquire leads. 

Source: Marketo, 2014

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Driving Traffic to a Lead Capture Page

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Lead capture pages and opt in boxes

• Look for best practices when creating a lead capture page

• Create an end to end lead generation system

• Ask for name and email (and phone number if you plan to telemarket the leads)

14© 2017 Social Media Outcomes

Use a Lead Capture Page

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Stats:

Only 45% of businesses are conducting mobile marketing with mobile websites (70%), mobile applications (55%), and QR codes (49%) as the most common tactics. 

Source: StrongView16

QR Codes

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Leverage Opt In Boxes

• Add targeted free offers throughout your site using an opt in box in the sidebar

• Consider requesting just name and email to increase opt ins

• Use a colorful opt in box design to grab attention and clearly state the offer

• Add opt in boxes at end of blog posts

18© 2017 Social Media Outcomes

Stats:

68% of B2B companies are still struggling with lead generation. 

Source: CSO Insights via Lattice Engines

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“You can buy attention (advertising). You can beg for attention from the media (PR). You can bug people one at a time to get attention (sales). Or you can earn attention by creating something interesting and valuable and then publishing it online for free.”

~David Meerman Scott20

Stats:

The average cost of a B2B sales lead varies by industry. Healthcare leads are most expensive ($60) followed by business/finance ($43). At the low end are leads for marketing products/services ($32) and technology ($31). 

Source: Madison Logic via Marketing Insider, 2015

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Techniques to drive traffic to your site

• Include offers in your email messages to invite people to your Lead Capture Page (Encourage people to share the offer)

• Use Pay Per Click Ads to send people to your Lead Capture Page

• Create banner ads and find affiliate and joint venture partners to post them

22© 2017 Social Media Outcomes

Best Practices

Inbound Marketingvs. 

Outbound Marketing

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Stats:

Lead generation from LinkedIn was successful for 65% of B2B companies. 

Source: LinkedIn, 2013

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Drive Traffic Online

PPC

• Facebook and Twitter

• LinkedIn

JV

• Email Marketing

• Social Media

Content

• Blog Posts and Articles

• Online Videos

25SocialMediaOutcomes.com

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Stats:

42% of businesses name email as one of their most effective lead generation channels.

Source: Circle Research, 2012

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Content marketing strategies to attract potential customers

• Create blog posts with a link back to your lead capture page

• Create videos that invite people to opt in for a free offer

• Share content and offers on social media. Add value and drive traffic back to your site

27© 2017 Social Media Outcomes

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Stats:

Only 57% of B2B firms consider converting leads into paying customers as their top priority when devising their marketing campaigns. 

Source: MarketingSherpa via HubSpot28

Tips to leverage strategic alliances and joint venture partners

• Reciprocal email strategy

• Ask bloggers to post content with a byline and a link back to your site

• Ask social media partners to share a free offer on their Facebook or Twitter page

• Tapping into Social Media Influencers

29© 2017 Social Media Outcomes

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Stats:

70% of B2B marketers claim that videos are more effective than other content when it comes to converting users to qualified leads. 

Soure: Vidyard, 2014

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Follow Up Techniques for New Leads

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Stats:

48% of sales people never follow up with a prospect25% of sales people make a second contact and stop12% of sales people make more than three contacts

2% of sales are made on the first contact3% of sales are made on the second contact5% of sales are made on the third contact10% of sales are made on the fourth contact80% of sales are made on the fifth to twelfth contact

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Where to send people after they opt in

• Create a custom landing page to deliver your free resource

• Consider an upsell offer that would create an immediate sale (Funnel)

• Include social media links and encourage people to like, follow or connect online

33© 2017 Social Media Outcomes

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Stats:

Companies that excel at lead nurturing have 9% more sales reps making quota. 

Source: CSO Insights

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Lead Prospects to a Buying Opportunity

Lead Conversion

Content Marketing

Email Marketing

Event Marketing

35SocialMediaOutcomes.com

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Stats:

A CRM system is believed by 84% of companies to be beneficial in determining the quality of leads. 

Source: Demand Metric Research Corporation via Direct Marketing News

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How to leverage email autoresponders to follow up

• Create a custom autoresponder series to build trust and rapport

• Share additional free offers as well as product offers

• Consider your overall email marketing strategy to determine how many autoresponder messages to schedule

37© 2017 Social Media Outcomes

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Stats:

Only 5‐10% of qualified leads successfully convert for marketers.

Source: B2B Technology Marketing Community

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Strategies to develop a new lead and convert into a buyer

• Have an ongoing email marketing strategy

• Send an online survey to new leads to gather information and customize your follow up

• Telemarket your leads

39© 2017 Social Media Outcomes

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Stats:

More than 79% of marketing leads don’t convert into sales with the lack of lead nurturing as the leading cause.

Source: MarketingSherpa via HubSpot

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Free Report:7 Steps to Create a Lead Capture Page

Download the report at:SocialMediaOutcomes.com/7steps 

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Contact Information:Rick Cooper916‐248‐5440Rick@SocialMediaOutcomes.comwww.SocialMediaOutcomes.comSocial Media:LinkedIn.com/in/RicksCooperFacebook.com/SocialMediaOutcomesTwitter.com/RickCooper

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Notes

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