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Lead Generation:Best Practices
Presented By:Rick Cooper
Social Media Outcomes
This manual was created for online viewing. State specific information in this manual is used for illustration and is an example only.
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ASM The ASSOCIATION ofSTRATEGIC MARKETINGTM
Lead Generation:Best Practices
©2017 Association of Strategic Marketing, a division of Lorman Business Center. All Rights Reserved.
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Association of Strategic Marketing, P.O. Box 509, Eau Claire, WI 54702-0509 | Telephone: 866.226.0828 | Fax: 715.833.3953Email: [email protected] | Web: www.associationofmarketing.org
Seminar ID: 401767
Prepared By:Rick Cooper
Social Media Outcomes
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Lead Generation:Strategies to Build Market Share
Rick CooperOnline Marketing &
Social Media Consultant
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Key Learnings
• How to motivate people to opt in
• How to attract new customers and clients with a free offer
• Acquiring leads using opt in boxes and lead capture pages
• Delivering on your free offer
• Tips to nurture leads
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Lead Generation Strategies
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Stats:
85% of B2B marketers say lead generation is their most important content marketing goal in 2016.
Source: Content Marketing Institute
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“Effective marketing is really quite simple: Identify your destination (goals). Determine how best to get there (strategy). Get started (tactics). Measure your progress (reporting and analysis). Make course corrections as needed (continuous improvement).”
~Mac McIntosh5
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Stats:
93% of B2B companies say content marketing generates more leads than traditional marketing strategies.
Source: Forbes via Marketo, 2013
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How to motivate people to opt in
• Understand what information people are searching for
• Learn how your prospective customers like to consume information (written, audio, video)
• Create a compelling free offer to give people who opt in
7© 2017 Social Media Outcomes
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Stats:
The three most commonly used B2B lead generation strategies are email marketing (78%), event marketing (73%), and content marketing (67%).
Source: Demand Metric Research Corporation via Direct Marketing News
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Expand Market Share
Company A
Company C
Company B
9SocialMediaOutcomes.com
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Stats:
76% of B2B buyers use three or more channels when researching a potential purchase.
Source: Blue Nile Research
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Creating a free offer to attract new prospects
• Create a free offer that provides a solution to a common problem
• Create a resource people are excited about and will share online
• Determine the next step in the sales process and create a free offer that will naturally lead there
11© 2017 Social Media Outcomes
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Stats:
Strategic landing pages are used by 68% of B2B businesses to acquire leads.
Source: Marketo, 2014
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Driving Traffic to a Lead Capture Page
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Lead capture pages and opt in boxes
• Look for best practices when creating a lead capture page
• Create an end to end lead generation system
• Ask for name and email (and phone number if you plan to telemarket the leads)
14© 2017 Social Media Outcomes
Use a Lead Capture Page
15SocialMediaOutcomes.com
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Stats:
Only 45% of businesses are conducting mobile marketing with mobile websites (70%), mobile applications (55%), and QR codes (49%) as the most common tactics.
Source: StrongView16
QR Codes
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Leverage Opt In Boxes
• Add targeted free offers throughout your site using an opt in box in the sidebar
• Consider requesting just name and email to increase opt ins
• Use a colorful opt in box design to grab attention and clearly state the offer
• Add opt in boxes at end of blog posts
18© 2017 Social Media Outcomes
Stats:
68% of B2B companies are still struggling with lead generation.
Source: CSO Insights via Lattice Engines
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“You can buy attention (advertising). You can beg for attention from the media (PR). You can bug people one at a time to get attention (sales). Or you can earn attention by creating something interesting and valuable and then publishing it online for free.”
~David Meerman Scott20
Stats:
The average cost of a B2B sales lead varies by industry. Healthcare leads are most expensive ($60) followed by business/finance ($43). At the low end are leads for marketing products/services ($32) and technology ($31).
Source: Madison Logic via Marketing Insider, 2015
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Techniques to drive traffic to your site
• Include offers in your email messages to invite people to your Lead Capture Page (Encourage people to share the offer)
• Use Pay Per Click Ads to send people to your Lead Capture Page
• Create banner ads and find affiliate and joint venture partners to post them
22© 2017 Social Media Outcomes
Best Practices
Inbound Marketingvs.
Outbound Marketing
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Stats:
Lead generation from LinkedIn was successful for 65% of B2B companies.
Source: LinkedIn, 2013
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Drive Traffic Online
PPC
• Facebook and Twitter
JV
• Email Marketing
• Social Media
Content
• Blog Posts and Articles
• Online Videos
25SocialMediaOutcomes.com
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Stats:
42% of businesses name email as one of their most effective lead generation channels.
Source: Circle Research, 2012
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Content marketing strategies to attract potential customers
• Create blog posts with a link back to your lead capture page
• Create videos that invite people to opt in for a free offer
• Share content and offers on social media. Add value and drive traffic back to your site
27© 2017 Social Media Outcomes
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Stats:
Only 57% of B2B firms consider converting leads into paying customers as their top priority when devising their marketing campaigns.
Source: MarketingSherpa via HubSpot28
Tips to leverage strategic alliances and joint venture partners
• Reciprocal email strategy
• Ask bloggers to post content with a byline and a link back to your site
• Ask social media partners to share a free offer on their Facebook or Twitter page
• Tapping into Social Media Influencers
29© 2017 Social Media Outcomes
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Stats:
70% of B2B marketers claim that videos are more effective than other content when it comes to converting users to qualified leads.
Soure: Vidyard, 2014
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Follow Up Techniques for New Leads
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Stats:
48% of sales people never follow up with a prospect25% of sales people make a second contact and stop12% of sales people make more than three contacts
2% of sales are made on the first contact3% of sales are made on the second contact5% of sales are made on the third contact10% of sales are made on the fourth contact80% of sales are made on the fifth to twelfth contact
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Where to send people after they opt in
• Create a custom landing page to deliver your free resource
• Consider an upsell offer that would create an immediate sale (Funnel)
• Include social media links and encourage people to like, follow or connect online
33© 2017 Social Media Outcomes
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Stats:
Companies that excel at lead nurturing have 9% more sales reps making quota.
Source: CSO Insights
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Lead Prospects to a Buying Opportunity
Lead Conversion
Content Marketing
Email Marketing
Event Marketing
35SocialMediaOutcomes.com
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Stats:
A CRM system is believed by 84% of companies to be beneficial in determining the quality of leads.
Source: Demand Metric Research Corporation via Direct Marketing News
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How to leverage email autoresponders to follow up
• Create a custom autoresponder series to build trust and rapport
• Share additional free offers as well as product offers
• Consider your overall email marketing strategy to determine how many autoresponder messages to schedule
37© 2017 Social Media Outcomes
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Stats:
Only 5‐10% of qualified leads successfully convert for marketers.
Source: B2B Technology Marketing Community
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Strategies to develop a new lead and convert into a buyer
• Have an ongoing email marketing strategy
• Send an online survey to new leads to gather information and customize your follow up
• Telemarket your leads
39© 2017 Social Media Outcomes
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Stats:
More than 79% of marketing leads don’t convert into sales with the lack of lead nurturing as the leading cause.
Source: MarketingSherpa via HubSpot
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Free Report:7 Steps to Create a Lead Capture Page
Download the report at:SocialMediaOutcomes.com/7steps
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Contact Information:Rick Cooper916‐248‐5440Rick@SocialMediaOutcomes.comwww.SocialMediaOutcomes.comSocial Media:LinkedIn.com/in/RicksCooperFacebook.com/SocialMediaOutcomesTwitter.com/RickCooper
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Notes