Final Proj 4

8/19/2019 Final Proj 4

1/68

JINABAKUL FORGE PVT. LTD.

Belgaum Institute of Management Studies [MBA] 1

ContentsSl. No. Titles Page No.

I Chapter 1

Executive summaryIntroduction

Literature Revie

Statement o! pro"lem

Scope o! the study

#"$ective o! study

%&'

'&(

)&1)

1)&1*

1*&1*

1*&1+

II Chapter %

#rgani,ation Pro!ile

Product Range

#rgani,ation Chart

Training In -ina"a ul

Sampling

Research /esign 0 easuring Tools

/ata collection method

Limitation

12

13&%4

%1&%'

%'&%(

%)&%+

%+&%2

%2&%2

%2&%3

%3&'4

III Chapter '/ata 5nalysis

6indings

Recommendation

Conclusion

'1

'%&)'

)(&)*

)*&)+

)+&)2

I7 Chapter (5ppendix

• 8uestionnaire

• Code Sheet

9i"liography

)3

*4&*)

*)&**

**&*+


2/68


Chapter 1

Executive summary

Introduction

Literature Review

Statement of problem

Scope of the study

Objective of study

E:EC;TI7E S; 5R<



3/68


-IN595=;L is known for the excellence of its uality and the wide ran!e of

bearin!s not only in India but also throu!hout the world" #he project was undertaken in

$inabakul %or!e &vt' Ltd (el!aum"#he study was made to know )the impact of trainin! on

employee satisfaction*"

+s in depth study was made to understand the or!ani,ation as a whole" #he study contains

the profile of the company' or!ani,ation chart' function of -epartments etc" #he

information was collected throu!h company !uide . other related materials like company

prospects' company website etc"

#he main objective of study was to measure the satisfaction level of employees with

respect to trainin! pro!ramme at $I/+(+01L"

2ethod of collectin! primary data was throu!h uestionnaire and personnel interview and

secondary data has been collected throu!h Internet' observation' company manual etc" %or

the purpose of study 344 employees have been chosen as a sample si,e throu!h convenient

random samplin!" -ata collected was tabulated and simple percenta!e method and SS&

was used to derive conclusion" -ependin! on this I have made my own su!!estions .

!iven my own idea to improve upon the present trainin! pro!ramme at $I/+(+01L"

INTR#/;CTI#N



4/68


Pro$ect Title>

?The Impact #! Training #n Employee Satis!action@ at -ina"a ul 6orge

Pvt. Ltd.

It is my immense pleasure to do my project on the topic )Impact of trainin! on

employee satisfaction* at $I/+(+01L (el!aum $inabakul is known for the excellence of

its uality and the wide ran!e of bearin!s not only in India but also throu!hout the world"

It is !reat opportunity for me to do the project from such an esteemed company" #he

project was re uired for the partial fulfillment of 2(+ I5 th SE2 in )(el!aum Institute of

2ana!ement Studies' (el!aum"*

LITER5T;RE RE7IEA



5/68


Introduction

Or!ani,ation and individual should develop and pro!ress simultaneously of mutual

!oals" So' every modern mana!ement has to develop the or!ani,ation throu!h human

resources development" Employee trainin! is the most important sub6system of human

resources development" #rainin! is a speciali,ed function and is one of the fundamental

operative functions for human resources mana!ement" /ow' we study this chapter in the

followin! lines"

2eanin!

+fter employee is selected' placed and introduced in an or!ani,ation he7she must be

provided with trainin! facilities in order to adjust to the job" #rainin! is the act of

increasin! the knowled!e and skill of an employee for doin! a particular job" #rainin! is a

short6term educational process and utili,in! a systematic and or!ani,ed procedure by

which employees learn technical knowled!e and skills for a definite purpose" -ale S"

(each defines the trainin! as )8the or!ani,ed procedure by which people learn knowled!e

and7or skill for a definite purposed"*

In other words' trainin! improves chan!es and moulds the employee9s knowled!e' skill'

behaviour and aptitude and attitude towards the re uirements of the job and the

or!ani,ation" #rainin! refers to the teachin! and learnin! activities carried on for the



6/68


primary purpose of helpin! members of an or!ani,ation to ac uire and apply the

knowled!e' skills' abilities and attitudes needed by a particular job and or!ani,ation"

#hus trainin! brid!es the differences between job re uirements and employee9s present

specifications"

9ENE6ITS #6 TR5ININB

:ow #rainin! (enefits the Or!ani,ation

Leads to improved profitability and7or more positive attitudes towards profits

orientation"

Improves the job knowled!e and skills at all levels of the or!ani,ation"

Improves the morale of the workforce"

:elps people identify with or!ani,ations !oals"

:elps create a better corporate ima!e"

%osters authenticity' openness and trust"

Improves the relationship between boss and subordinate"

:elps prepare !uidelines for work"

+ids in understandin! and carryin! out or!ani,ational policies"

&rovides information for future needs in all areas of the or!ani,ation"

Or!ani,ation !ets more effective in decision6makin! and problem solvin!"



7/68


+ids in developin! leadership skill' motivation' loyalty' better attitudes and other

aspects the successful workers and mana!ers usually display"

:elps keep costs down in many areas' e"!" production' personnel' administration

etc"

-evelops a sense of responsibility to the or!ani,ation for bein! competent and

knowled!eable"

Reduces outside consultin! costs by utili,in! competent internal consultin!"

Stimulates preventive mana!ement as opposed to puttin! out fires"

:elps the individual in makin! better and effective problem solvin!' which in #urn

ultimately should (enefit the Or!ani,ation

#hrou!h trainin! and development' motivational variables of reco!nition'

achievement' !rowth' responsibility and advancement are internali,ed and advancement

are internali,ed and operationalised"

+ids in encoura!in! and achievin! self6development and self6confidence"

&rovides information for improvin! leadership knowled!e' communication skills

and attitudes"

&rovides the trainee an avenue for !rowth and a say in his7her own future"

:elps a person develop speakin! and listenin! skills; also writin! skills when

exercises are re uired"



8/68


9ene!its in personnel and uman RelationD Intra and Inter&group

Relations and policy Implementation.

Improves communication between !roups and individuals"

+ids in orientation for new employees and those takin! new jobs throu!h transfer or

promotion"

&rovides information on e ual opportunity and affirmative action"

&rovides information on other !overnmental laws and administrative policies"

Improves inter6personal skills"

2akes or!ani,ation policies' rules and re!ulations viable"

Improves morale"

(uilds cohesiveness in !roups"

&rovides a !ood climate for learnin! !rowth' and co6ordination"

2akes the or!ani,ation a better place to work and live"

Training #"$ectives "



9/68



10/68


+s a result of research in the field of trainin!' a number of pro!rammes are available"

Some of these are new methods' while others are improvements over the traditional

methods" #he trainin! pro!rammes commonly used to train operative and supervisory

personnel are discussed below" #hese pro!rammes are classified into on6the6job and off6

the6job trainin! pro!rammes

#n The&-o" Training ethods

#his type of trainin!' also known as job instruction trainin!' is the most commonly used

method" 1nder this method' the individual is placed on a re!ular job and tau!ht the skills

necessary to perform that job" #he trainee learns under the supervision and !uidance of a

ualified worker or instructor" On6the6job trainin! has the advanta!e of !ivin! first hand

knowled!e and experience under the actual workin! conditions" =hile the trainee learns

how to perform a job' he is also a re!ular worker renderin! the services for which he is

paid" #he problem of transfer of trainee is also minimi,ed as the person learns on6the6job"

#he emphasis is placed on renderin! services in the most effective manner rather than

learnin! how to perform the job" On6the6job trainin! methods include job rotation'

coachin!' job instruction or trainin! throu!h step6by6step and committee assi!nments"

-o" Rotation > #his type of trainin! involves the movement of the trainee from one job to

another" #he trainee receives job knowled!e and !ains experience from his supervisor or



11/68


trainer in each of the different job assi!nments" #hou!h this method of trainin! is common

in trainin! mana!ers for !eneral mana!ement positions' trainees can also be rotated from

job to job in workshop jobs" #his method !ives an opportunity to the trainee to understand

the problems of employees on other jobs and respect them"

Coaching > #he trainee is placed under a particular supervisor who functions as a coach in

trainin! the individual" #he supervisor provides feedback to the trainee on his performance

and offers him some su!!estions for improvement" Often the trainee shares some of the

duties and responsibilities of the coach and relieves him of his burden" + limitation of this

method of trainin! is that the trainee may not have the freedom or opportunity to express

his own ideas"

-o" Instruction > #his method is also known as trainin! throu!h step by step" 1nder this

method' the trainer explains to the trainee the way of doin! the jobs' job knowled!e and

skills and allows him to do the job" #he trainer appraises the performance of the trainee'

provides feedback information and corrects the trainee"

Committee 5ssignments > 1nder the committee assi!nment' a !roup of trainees are

!iven and asked to solve an actual or!ani,ational problem" #he trainees solve the problem

jointly" It develops teamwork"



12/68


#!!&the&-o" methods

1nder this method of trainin!' the trainee is separated from the job situation and his

attention is focused upon learnin! the material related to his future job performance" Since

the trainee is not distracted by job re uirements' he can place his entire concentration on

learnin! the job rather than spendin! his time in performin! it" #here is an opportunity for

freedom of expression for the trainees" Companies have started usin! multimedia

technolo!y in trainin!' Off6the6job trainin! methods are as follows>

7esti"ule Training > In this method' actual work conditions are simulated in a

classroom" 2aterial' files and e uipment' which are used in actual job performance' are

also used in trainin!" #his type of trainin! is commonly used for trainin! personnel for

clerical and semi6skilled jobs" #he duration of this trainin! ran!es from days to a few

weeks" #heory can be related to practice in this method"

Role Playing > It is defined as a method of human interaction that involves realistic

behaviour in ima!inary situations" #his method of trainin! involves action' doin! and

practice" #he participants play the role of certain characters such as the production

mana!er' mechanical en!ineer' superintendents' maintenance en!ineers' uality control



13/68


14/68


#hese units are arran!ed from simple to more complex levels of instruction" #he trainee

!oes throu!h these units by answerin! uestions or fillin! the blanks" #his method is

expensive and time consumin!"

o to ma e Training E!!ective

-etermine trainin! needs throu!h job description' performance appraisal forms and

potential appraisal discussions"

&repare a trainin! calendar in discussion with mana!ers"

#rainin! pro!rammes should be well6defined specific objectives"

/ominate the employees for trainin! based on a need for trainin!"

#rainers should be ualified and experienced' and preferable internal"

RECENT /E7EL#P ENTS IN TR5ININB

Employee Sel! Initiative

Employees have reali,ed that chan!e is the order of the day and they have started

playin! the role of a chan!e a!ent" Conse uently' employees identify their own trainin!



15/68


needs' select appropriate trainin! pro!ramme or!ani,ed by various or!ani,ations and

under!o the trainin! pro!rammes" #hus' employees in recent times started takin! proactive

measures on their own"

On6Line #rainin!

Companies started providin! on6line trainin!" #rainees can under!o trainin! by stayin! at

the place of their work" &articipants complete course work from wherever they have access

to computer and Internet" -ifferent types of media are used for on6line trainin!"

Statement o! pro"lem

anagement pro"lem > 62ana!ement is spendin! hu!e amount on trainin!

pro!ramme at $inabakul"#hey want to know whether the employees are satisfied with the

trainin! pro!ramme or not"



16/68


17/68


#o recommend measures to mana!ement to improve trainin! pro!ramme in $inabakul



18/68


Chapter %

Or!ani,ation &rofile

&roduct Ran!e

Or!ani,ation Chart

#rainin! In $inabakul

Samplin!

Research -esi!n

2easurin! #ools

-ata collection method

Limitation

#RB5NI 5TI#N PR#6ILE



19/68


-ina"a ul 6orge Pvt. Ltd was incorporated in the year 3?@3" #he company is

located at (el!aum on /ational hi!hway /o"A' joinin! commercial capital of India"

2umbai to south Indian Commercial capital (an !alore"

#he company manufactures uality steel for!in!s in for!ed as well as fully

machined condition for supply to leadin! bearin! Industries" #he Company has a well6



20/68


established machinin! with accuracy" Each operation is controlled statistically to ensure the

ri!ht !eometry and rollin! special type of shapes but in S+E6B 344 specifications"

#he company is endowed with dedicated uality assurance set6up" #he company

with the team of its well6 ualified mana!ers and en!ineers has achieved ISO ?44

certification Dboth R+( 1S+ and 10+S' 10 " It has also ualified uality system audits

of leadin! multinational bearin! manufactures"

8uality policy o! the company>

#he company dedicates to the concept of customer satisfaction" #hou!h uality per

excellence"In order to achieve total uality and in6depth knowled!e the company ensures perfect

trainin! from top to bottom work force"

#he company cares for employee9s welfare and motivates to maintain uality and

environment con!enial for his total involvement"

PR#/;CT R5NBE



21/68


TYPE

OUTSIDEDIA INM.M

THICKNESSIN M.M.

INPUT WEIGHTIMAGE

MIN. MAX. MIN. MAX. MIN. MAX.

TaperRoller

BearingRaces

40 175 12 60 0.150Kg 5.00Kg

CylindricalRollerBearingRaces

40 200 12 60 0.150Kg 5.00Kg

ThrustBearingRaces,

ide platesand

topperdiscs

!0 150 06 15 0.0"0Kg 2.00Kg

#earBlan$s 40 160 12 60 0.150Kg 10.00Kg

#"$ectives o! the company>



22/68


&ursue continuous improvement in technolo!y"

#rain to ensure In6depth knowled!e to achieve specified uality"

Care for employee welfare thou!h con!enial environment to motivate them for

customer satisfaction"

6acilities availa"le>

Sophisticated material testin! laboratory and well identified stora!e area"

=ell6e uipped tool room for die sinkin!"

=ell e uipped for!e shop

Spheroids annealin! furnaces"

Shot blastin! machine"

2a!netic particle inspection unit to detect surface cracks for 344 percent products"

=ell6e uipped machine shop"



23/68


Customers o! the company >

+ntifriction bearin! corporation ltd"

+sian bearin!s ltd"

%+< bearin!s India ltd"

:2# bearin!s ltd"

/ational en!ineerin! industries ltd"

/R( bearin!s ltd"

S0% bearin!s India ltd"

#+#+ iron and steel company ltd Fbearin! divisionG"

Suppliers to the company>

Indian Stainless Steels and +llies Ltd"

Steel +uthority of Indian Ltd"

2ukund Ltd"

2ahinder u!ine Steel Company Ltd"

0alyani Carpenters special Steels"

%erro +lloys Corporation"



24/68


#RB5NIS5TI#N C 5RT


5N5BINB /IRECT#R

EHEC1#I5ES122+R

#/5N;65CT;R

INB

#/5/ INISTR5TI#N

#/8;5LIT<5SS;R5NCES


25/68


TR5ININB IN -IN595=;L

#he company is committed to the policy of developin! their employee force

maximum potential by inductin! them for suitable trainin! pro!ram"

IN/;CTI#N &C; HINPL5NT TR5ININB

On appointment' the selected candidates will report to the personnel -epartment for

joinin! into service" +t the time of joinin!' the &ersonnel 2ana!er or an official in

&ersonnel -epartment will briefly explain the company9s policies' its products' the

or!ani,ational structure' condition of service' facilities available etc" to the new incumbent"

+ copy of the induction manual shall be !iven to the candidates at time of the joinin! duty'

which should be returned to the company if and when demanded' or after his study"

+n official from &ersonnel -epartment will duly introduce candidates appointed for

supervisory and mana!erial positions to departmental heads after induction

+fter the induction &ersonnel -epartment will arran!e' in consultation with the concerned

departmental heads a suitable inplant trainin! pro!ramme' which the new employee should

under!o for the period stipulated"


#66ICER S;9C#NTR5CT#R


26/68


Employees on in plant trainin! shall submit weekly reports on the activities and functions

observed by them" Reports may also contain su!!estions for improvement of the plant' the

process and the job"

On completion of the induction7inplant trainin! the new employee will be directed to report

to the concerned head of the department who will arran!e for his placement on the job"""

INPL5NT TR5ININB 6#R BR5/;5TE ENBINEERS

Candidates selected as !raduate en!ineers trainees will under!o a B

=eeks in plant trainin! pro!ramme

-urin! their inplant trainin! pro!ramme they will be sent to all

-epartments to study and learn the various functions7processes"

-urin! their trainin! pro!rams' #rainees will have discussions with

Concerned departmental :ead7Supervisor and compile reports' which will turn' be sent to

&ersonnel department for evaluation"

(esides discussions with -epartmental :eads the #rainees shall meet the

&ersonnel 2ana!er at least once every fortni!ht to review their pro!ress"

On satisfactory completion of their trainin!' company may take them as

&robationers or relieve them from trainin! with a certificate to their credit"

#rainees who are not satisfactorily pro!ressin! may be dischar!ed from #rainin!"



27/68


TR5ININB 6#R /IPL# 5 #L/ERS

-iploma holder trainees7+pprentices will have the same trainin! pro!ramme as applicable

to


28/68


Sampling

#he study was conducted at $inabakul %or!e &vt; ltd (el!aum"It has B4 employees

workin! in different departments" %or the purpose of the study 344 operators have been

chosen as a sample si,e by convenient random samplin!"

Research /esign

Research is conducted by usin! survey method" Out of B4 employees 344 employees was

chosen as a sample si,e throu!h convenient random samplin!" =ith the help of

uestionnaire I have done &ersonal interaction with the respondents' and the survey is

restricted only to the employees of $inabakul"

easuring Tools

I took Juestionnaire as a measurin! tool for this survey"



29/68


/ata collection method

-ata was collected from both primary and secondary source" #he study was based on

samplin! method' 344 respondents were selected for the study" +ll the interviews were

conducted in the factory premises"

Primary data collection

&rimary -ata was collected throu!h uestionnaire and &ersonal interview" Each interview

took about 34 to 3B minutes"

Secondary data collection

Secondary data was !athered from company manuals' company !uide' and information

from Internet . throu!h observations"



30/68


Limitation

2ost of the employees were hesitate to answer the uestionnaire because of the fear that

the information will be disclosed to the top mana!ement that will hinder their pro!ress"

#he findin!s are purely based only on the information that was been provided by the

company . the workers"

#here was communication problem at the time of interview with respondents"



31/68


Chapter K

-ata +nalysis

%indin!s

Recommendations

Conclusion



32/68


/5T5 5N5L


33/68


8 No %G Training provides excellent opportunity to ne comers to learn

comprehensively in the organi,ation.

%re uency &ercent 5alid&ercent

Cumulative&ercent

St +!ree 4 4"4 4"4 4"4Somewhat +!ree 4 4"4 4"4 ?4"4St -isa!ree K K"4 K"4 ?K"4Somewhat -isa!ree K K"4 K"4 ?M"4

/either' /or -isa!ree A A"4 A"4 344"4#otal 344 344"4 344"4

Training provides excellent opportunity to new comers to learn compre

Training pro%ides e cellent opportunity to ne co'ers to learn co

*either, *or +isagre

o'e hat +isagree

t +isagree

o'e hat -gree

t -gree

. r e & u e n c y

/0

60

40

20

0

4N of the respondents stron!ly a!reed that trainin! provides excellent opportunity

to the new comers to learn comprehensively in the or!ani,ation" 2ost of the respondents

say that trainin! provides excellent opportunity to the new comers" (y this we can conclude

that new comers !et excellent opportunity to learn"



34/68


35/68


8 No(G Suggestion given "y trainees are seriously ta en into consideration

Suggestion given by trainees are seriously taken into considerat

uggestion gi%en )y trainees are seriously ta$en into consideratio


o'e hat +isagree

t +isagree

o'e hat -gree

t -gree

. r e & u e n c y

40

!0

20

10

0

K3N of the respondents stron!ly a!reed that su!!estions !iven by the trainees are

seriously taken into consideration" AN of the respondent stron!ly disa!reed that their

su!!estions are not taken seriously" #o conclude company does not take su!!estion !iven

by the trainees seriously



Cumulative&ercent

St +!ree K3 K3"4 K3"4 K3"4Somewhat +!ree A A"4 A"4 BB"4St -isa!ree A A"4 A"4 ?"4Somewhat -isa!ree 4 4"4 4"4 ??"4

/either' /or -isa!ree 3 3"4 3"4 344"4#otal 344 344"4 344"4


36/68


8 No)G I have undergone Stress and !rustration due to or in the company.

I have undergone Stress and frustration due to work in the company.

ha%e undergone tress and 3rustration due to or$ in the co'pa


o'e hat +isagree

t +isagree

o'e hat -gree

t -gree

. r e & u e n c y

70

60

50

40

!0

20

10

0

M4N of the respondents stron!ly a!reed that they have under!one stress and

frustration due to work in the company"3KN of the respondents say that they have not

under!one stress and frustration due to work" 2ajority of the respondents told they have

under!one stress and frustration due to work in the company"



Cumulative&ercent

St +!ree M4 M4"4 M4"4 M4"4 Somewhat +!ree 3A 3A"4 3A"4 A"4 St -isa!ree 3K 3K"4 3K"4 @ "4 Somewhat -isa!ree "4 "4 ?A"4 /either' /or -isa!ree M M"4 M"4 344"4 #otal 344 344"4 344"4


37/68


8 No*G I !eel training has reduced the stress in or place.

3eel training has reduced the stress in or$place.

o'e hat +isagree

o'e hat -gree

t -gree

@@N of the respondents say that trainin! has reduced stress in the work place

BN of the respondents somewhat disa!ree to the statement" 2ajority of the respondent told

trainin! has reduced stress in the work place"



Cumulative&ercent

St +!ree @@ @@"4 @@"4 @@"4 Somewhat +!ree "4 "4 ?B"4 Somewhat -isa!ree B B"4 B"4 344"4 #otal 344 344"4 344"4


38/68


8 No +G my !rustration regarding $o" has "een reduced due to training.

My frustration regarding job has been reduced due to training.

y 3rustration regarding o) has )een r educed due to training.


o'e hat +isagree

o'e hat -gree

t -gree

. r e & u e n c y

100

/0

60

40

20

0

@ANof the respondents stron!ly a!reed that their frustration re!ardin! job has been

reduced due to trainin!"AN of the respondent told their frustration has not been reduced" #o

conclude' company provides !ood trainin! so that frustration of the employees is reduced

re!ardin! job"



Cumulative&ercent

St +!ree @A @A"4 @A"4 @A"4Somewhat +!ree ? ?"4 ?"4 ?K"4Somewhat -isa!ree A A"4 A"4 ? "4

/either' /or -isa!ree K K"4 K"4 344"4#otal 344 344"4 344"4


39/68


8 No 2GTraining has increased my con!idence a"out or

Training has increased 'y con3idence a)out or$

Training has increased 'y con3idence a)out or$

*either, *or +isagreo'e hat -greet -gree . r e & u e n c y

100

/0

60

40

20

0

?3N of the respondents say that trainin! has increased their confidence about work"

2ajority of the employees say that trainin! has increased their confidence about work' So

that employees can face any difficulty re!ardin! job"



Cumulative&ercent

St +!ree ?3 ?3"4 ?3"4 ?3"4 Somewhat +!ree "4 "4 ?@"4 /either' /or -isa!ree "4 "4 344"4 #otal 344 344"4 344"4


40/68


8 No3G I am a"le to handle the machines and e uipment ithout any/i!!iculty.

a' a)le to handle the 'achines and e&uip'ent ,ithout any di33iculty

a' a)le to handle the 'achines and e&uip'ent ,ithout any di33i

o'e, hat +isagree

t +isagree

o'e, hat -gree

t -gree .

r e & u e n c y

100

/0

60

40

20

0

N of the respondents stron!ly a!reed that they are able to handle machines and

e uipments without any difficulty"AN of the respondents somewhat disa!reed to this

statement" 2ajority of the respondent told that they are able to handle machines and

e uipments without any difficulty we can say that company has trained the employees to

handle the machines and e uipments"



Cumulative&ercent

St +!ree "4 "4 "4Somewhat +!ree 3B 3B"4 3B"4 ? "4St -isa!ree A A"4 A"4 ?M"4Somewhat -isa!ree A A"4 A"4 344"4#otal 344 344"4 344"4


41/68


8 No14G I am a"le to cope ith the changes that ta e place in the organi,ation.

I am able to cope with the changes that take place in the organization.

a' a)le to cope ith the changes that ta$e place in the organi a


t +isagree

o'e hat -gree

t -gree

. r e & u e n c y

/0

60

40

20

0

M?N of the respondents stron!ly a!reed that they are able to cope up with the

chan!es that take place in the or!ani,ation"34N of the respondents disa!reed that they are

not able to cope up" N of the respondent neither a!ree nor disa!ree" 2ajority of the

respondents are able to cope up with the chan!es that takes place in the or!ani,ation"



Cumulative&ercent

St +!ree M? M?"4 M?"4 M?"4Somewhat +!ree 3A 3A"4 3A"4 @K"4St -isa!ree 34 34"4 34"4 ?K"4

/either' /or-isa!ree

"4 "4 344"4

#otal 344 344"4 344"4


42/68


8 No11G I am satis!ied ith the training period

a' satis3ied ith the training period

a' satis3ied ith the training period

t +isagreeo'e hat -greet -gree . r e & u e n c y

100

/0

60

40

20

0

?N of the respondents stron!ly a!reed that they are satisfied with trainin! period

provided by the company"3?N of the respondents stron!ly disa!reed with the statement"

2ajority of the employees are satisfied with the trainin! period



Cumulative&ercent

St +!ree ? ?"4 ?"4 ?"4Somewhat +!ree 3? 3?"4 3?"4 ?@"4

St -isa!ree "4 "4 344"4

#otal 344 344"4 344"4


43/68


8 No1%G Trainer has covered all the topics in the training program.


Cumulative&ercent

St +!ree "4 "4 "4 Somewhat +!ree 3B 3B"4 3B"4 @ "4 St -isa!ree 34 34"4 34"4 ? "4 /either' /or -isa!ree K K"4 K"4 344"4 #otal 344 344"4 344"4

Trainer has covered all the topics in the training program

Trainer has co%ered all the topics in the training progra'


t +isagree

o'e hat -gree

t -gree

. r e & u e n c y

/0

60

40

20

0

N of the respondents stron!ly a!reed that they have covered all the topics in the

trainin! pro!rame" #o conclude mana!ement has provided ade uate trainin! and have

covered all the topics in the trainin! pro!ramme"



44/68


45/68


8no1(G Trainer has conducted e!!ective and valua"le training.


Cumulative&ercent

St +!ree MM MM"4 MM"4 MM"4Somewhat +!ree B B"4 B"4 ?3"4

/either' /or -isa!ree ? ?"4 ?"4 344"4

#otal 344 344"4 344"4

Trainer has conducted e33ecti%e and %alua)le training.


o'e hat -gree

t -gree

MMN of the respondents stron!ly a!reed that trainer has conducted effective and

valuable trainin!" BN of the employees somewhat a!ree that trainer has conducted

effective and valuable trainin!" #o conclude' company provides effective and valuable

trainin! to the employees"



46/68


47/68


48/68


8 No 1+G Broup and individual communication has "een increased due to training


Cumulative&ercent

St +!ree @4 @4"4 @4"4 @4"4 Somewhat +!ree ? ?"4 ?"4 @?"4 St -isa!ree K K"4 K"4 ? "4 Somewhat -isa!ree "4 "4 ??"4 /either' /or -isa!ree 3 3"4 3"4 344"4 #otal 344 344"4 344"4

#roup and indi%idual co''unication has )een increased due to training


o'e hat +isagree

t +isagree

o'e hat -gree

t -gree

@4N of the respondents stron!ly a!reed that !roup7 individual trainin! has been

increased due to trainin!"KN of the respondents stron!ly disa!reed to this statement" 2ost

of the employees told !roup and individual trainin! have been increased due to trainin!"



49/68


8 No12G Training has reduced the !ear o! attempting ne tas in the organi,ation.

Training has reduced the 3ear o3 atte'pting ne tas$


o'e hat -gree

t -gree

@3N of the respondents stron!ly a!reed that trainin! has reduced fear of attemptin!

new task" 2ajority of the respondents a!reed that trainin! has reduced fear of attemptin!

new task this means company employees are ready to face new task



Cumulative&ercent

St +!ree @3 @3"4 @3"4 @3"4 Somewhat +!ree 3 3 "4 3 "4 ?@"4 /either' /or -isa!ree "4 "4 344"4 #otal 344 344"4 344"4


50/68


8 No13G =no ledge and the s illD hich I have ac uiredD are only due to the trainingprovided in the company.

Kno ledge and the s$ill hich ha%e ac&uired

Kno ledge and the s$ill hich ha%e ac&uired are only due to the


o'e hat +isagree

t +isagree

o'e hat -gree

t -gree

6 e r c e n t

/0

60

40

20

0

3N of the respondents stron!ly a!reed that knowled!e and skill' which they have

ac uired' is only due to the trainin! provided in the company"3KN of the respondents

disa!reed that they !ot the knowled!e from outside and not only from the trainin!"



Cumulative&ercent

St +!ree 3 3"4 3"4 3"4 Somewhat +!ree ? ?"4 ?"4 @4"4 St -isa!ree 3K 3K"4 3K"4 ?K"4 Somewhat -isa!ree M M"4 M"4 ??"4 /either' /or -isa!ree 3 3"4 3"4 344"4 #otal 344 344"4 344"4


51/68


8 No%4G Still I need training to per!orm my $o" in the company.


Cumulative&ercent

St +!ree "4 "4 "4 Somewhat +!ree "4 "4 ?"4 St -isa!ree ? ?"4 ?"4 @@"4 Somewhat -isa!ree 33 33"4 33"4 ??"4 /either' /or -isa!ree 3 3"4 3"4 344"4 #otal 344 344"4 344"4

Still I need training to perform my job in the company

till need training to per3or' 'y o) in the co'pany


o'e hat +isagree

t +isagree

o'e hat -gree

t -gree

. r e & u e n c y

100

/0

60

40

20

0

N of the respondents told that they still need trainin! to work in the company"

Company should provide trainin! to those employees who still needs trainin! to do the job

better



52/68


8 No%1G I am !ully satis!ied ith the training program undergone in the company.

I am fully satis ed with the training program undergone in the company.

a' 3ully satis3ied ith the training progra' undergone in the co

*oes . r e & u e n c y

100

/0

60

40

20

0

?KN of the respondents are fully satisfied by the trainin! pro!ram !iven in the

$inabakul' (y this we can says that employees have under!one full trainin! period and they

are satisfied with the trainin! pro!ram conducted by the company"



Cumulative&ercent

es ?K ?K"4 ?K"4 ?K"4 /o "4 "4 344"4 #otal 344 344"4 344"4


53/68


8 No%%G I !eel that there must "e changes in the methods o! training provided in this

company.

3eel that there 'ust )e changes in the 'ethods o3 training pro%i

3eel that there 'ust )e changes in the 'ethods o3 training pro%i

*oes . r e & u e n c y

120

100

/0

60

40

20

0

? N of the respondents told there should not be any chan!es in the methods of

trainin! provided by the company"KN of the employees want chan!es in the method of

trainin!" 2ajority of the respondents told there should not be any chan!es in trainin!

method and they are satisfied with it"



Cumulative&ercent

es K K"4 K"4 K"4 /o ? ? "4 ? "4 344"4#otal 344 344"4 344"4


54/68


55/68


?3N of the respondents told that their confidence has been increased

due to trainin!

=orkers have become familiar with the machines and e uipment and

they are able to handle the machines and e uipments without any

difficulty

M?N of the respondents were able to cope up with the chan!es that

take place in the or!ani,ation"

?N of the respondents are fully satisfied by the trainin! period"

N of the respondents stron!ly a!reed all the topics in the trainin!

have been covered"

3BN of the respondents told that there is no clarity in the explanation

by the trainer"

MMN of the respondents told that trainer has conducted effective and

valuable trainin!"

@4N of the respondents a!reed that trainin! has reduced the accident

in the work place"



56/68


N of respondents told uality of work has been increased due to

trainin! in $inabakul"

@4N of respondents a!reed that !roup . individual communication

have been increased due to trainin!"

@3N of the respondents a!reed trainin! have reduced the fear of

attemptin! new task"

3N of the respondents told that knowled!e and skill' which they

have ac uired only due to the trainin!' provided in the $inabakul"

N of the respondents told that they still need trainin! to work in the

company"

#he trainin! pro!ram !iven in $inabakul satisfies ?KN of the

respondents"

? N of the respondents told there should not be any chan!es in the

trainin! methods provided by the company"



57/68


REC# EN/5TI#N

2ana!ement must have interaction with the trainees and their

su!!estion must be seriously looked in"

#rainees feel difficulty in understandin! the lan!ua!e used by the

trainer" Lan!ua!e must be simple and easily understood by the trainees"

Some of the machines are recently computeri,ed and workers are not

!ettin! ade uate knowled!e about computers so mana!ement must !ive

sufficient knowled!e about computers to the workers"

2ana!ement has to conduct monthly meetin!s and !ive su!!estions to

the workers about new thin!s or evenin! classes must be conducted by the

experienced workers"

2aintainin! safety of the trainees is the responsibility of themana!ement "So mana!ement must provide safety e uipments to the

trainees like safety shoes' hand !loves and helmets of !ood uality"



58/68


C#NCL;SI#N

In the study of )Impact of trainin! on employee satisfaction*' I have

experienced that employee trainin! has become increasin! important as job

have become more sophisticated and influenced by technolo!ical chan!es"

#rainin! is learnin! experience that seeks relatively permanent chan!e in an

individual that will improve his or her ability"

#rainin! is !iven ade uate importance in $I/+(+01L but still there

should be improvement in'

3" Clarity in explanation by trainer

" Lan!ua!e used by the trainer

K" Safety measure provided to the trainees durin! trainin! period



59/68


#rainin! should be such a way that it should improve' chan!e and mould the

employee9s knowled!e' skill' behaviour' attitude' . aptitude toward the

re uirement of the job and or!ani,ation"

+ppendix

8uestionnaire



60/68


Code Sheet

/ear RespondentD

I have undertaken a study on the )#he Impact Of #rainin! On Employee

Satisfaction* at $inabakul %or!e &vt" Ltd" as a part of the 2(+ curriculum" I re uested you

to put fourth your sincere answers' as there is no need for you to disclose your identity

anywhere"

#hankin! you

ou9re sincerely

0rishna :"/ayak



61/68


Juestionnaire

/ame>

+ddress>

#he Options are;

+" Stron!ly +!ree

(" Somewhat +!ree

C" Stron!ly disa!ree

-"Somewhat disa!ree

E"/either a!rees nor disa!rees

&lease put tick F G to mark your responses

3" #rainin! has !iven ade uate importance in $inabakul

+ F G ( F G C F G - F G E F G



62/68


" #rainin! provides excellent opportunity to new comers to learn comprehensively in the

or!ani,ation"


K" 2ana!ement takes interest and spends time with the trainees durin! the trainin! period"


A" Su!!estion !iven by trainees are seriously taken into consideration


B" I have under!one Stress and frustration due to work in the company"

+ F G (F G C F G - F G E F G

M" I feel trainin! has reduced the stress in workplace"




63/68


" 2y frustration re!ardin! job has been reduced due to trainin!"


@" #rainin! has increased my confidence about work


?" I am able to handle the machines and e uipment without any difficulty


34" I am able to cope with the chan!es that take place in the or!ani,ation"


33" I am satisfied with the trainin! period


3 " #rainer has covered all the topics in the trainin! pro!ram




64/68


3K" #here is clarity in the explanation by the trainer


3A" #rainer has conducted effective and valuable trainin!"


3B" #rainin! has reduced accident in work place"


3M"Juality of my work has been increased due to trainin!"


3 "


65/68



4" Still I need trainin! to perform my job in the company


3" I am fully satisfied with the trainin! pro!ram under!one in the company"

+G es (G /o

" I feel that there must be chan!es in the methods of trainin! provided in this company"

+G es (G /o

K" =hat do you like to say about trainin! pro!ram in $inabakulP

A" +ny su!!estion to improve trainin! pro!ram in $inabakul"



66/68


67/68


9I9#L#BR5P <

9oo s>

Personnel and uman Resource anagement

9y &P.Su""a Rao

The $ournal o! personal management and industrial relation %44*.

Company anuals

Ae"sites>

.$inorgeJsancharnet.in

.$ina"a ul!orgeJhotmail.com



68/68


.google.com
http://www.google.com/http://www.google.com/

Documents

Final Proj 4