Upload
rajat-sharma
View
226
Download
0
Embed Size (px)
Citation preview
7/29/2019 Final Principles of Effective Writing Skills
1/21
Principles of Effective Business
Writing
7/29/2019 Final Principles of Effective Writing Skills
2/21
Objective
We will focus on understanding the factthat :-
Effectiveness of communication isfinally judged by the result it produces
7/29/2019 Final Principles of Effective Writing Skills
3/21
Purpose Of Communication
All business communication has 3 basicpurposes:
To inform (explain)
To request or persuade (urge action)
To buildgoodwill (make a good image)
Most messages have more than onepurpose
7/29/2019 Final Principles of Effective Writing Skills
4/21
Benefits of Effective Writing
Effective writing
Saves time
Increases ones productivity
Communicates points more clearly
Authentic
7/29/2019 Final Principles of Effective Writing Skills
5/21
Criteria for Effective Messages
Clear
Complete
Correct
Concise
7/29/2019 Final Principles of Effective Writing Skills
6/21
Principle 1: Orientation Towards The Receiver
Understanding of recipients mind
Analyze Your Audiences
Try to judge their personality
Sentences and style should match the thinkingprocess of receiver.
7/29/2019 Final Principles of Effective Writing Skills
7/21
Principle 2: Choose Short, Simple AndUnderstandable Words
Long and Short and
Unfamiliar Words Familiar Words
Domicile Home, house
Utilize Use
For the reason that Since
Due to the fact that Because
Remuneration PayFor the purpose For
7/29/2019 Final Principles of Effective Writing Skills
8/21
Principle 3: Choose Specific words to bringvitality and exactness
Abstract Concrete
In the coming By Wednesday
days afternoon
The minority 15 percent
A significant loss 65 percent loss
7/29/2019 Final Principles of Effective Writing Skills
9/21
Principle 4: Prefer Active Voice
Passive:
Most letters are keyed by the executives.
You are requested to get the following arranged.
Active: The executives key most letters.
You are requested to arrange the following
7/29/2019 Final Principles of Effective Writing Skills
10/21
Whats Wrong withPassive Constructions?
It generally adds length to a sentence -- 25% to 33%on average.
The agent or human actor is often obscured ordeleted.
Responsibility for actions in the sentence areobscure or missing entirely.
Active: The department store delivered your clothinglate.
Passive: Your clothing was delivered late.
7/29/2019 Final Principles of Effective Writing Skills
11/21
Principle 5: Use Of Action Verb
Use of strong action verbs conveys the force of yourpersonality and your sense of purpose
E.g. The conflict is ongoingThe war rages on.
He dived into the water.He plunged into the waves.
7/29/2019 Final Principles of Effective Writing Skills
12/21
Principle 6 : Brief And Concise
Verbosity conveys a poor impression to the reader.
It consumes a lot of time
E.g. May I have your blessings to apply for a days
leave?May I have a days leave?
E.g. We would like to invite you to attend thegraduation party.
We invite you to attend the graduation party.
7/29/2019 Final Principles of Effective Writing Skills
13/21
Principle 7: Use Short Sentences
Wordy:
She was very expressive in absolutely rejecting the
newly assigned responsibility.
Lean:She firmly rejected the new responsibility.
7/29/2019 Final Principles of Effective Writing Skills
14/21
Principle 8 :Avoid Gender-Biased Language
Bias-free language words that do not discriminate
Biased Unbiased
Businessman Executive
Chairman Group leader
Manmade Manufactured
Salesman Sales representativeForeman Supervisor
Lady or female doctor Doctor
7/29/2019 Final Principles of Effective Writing Skills
15/21
Avoid Other-Biased Language
Biased Unbiased
Negro, black, colored African-American
Chicano HispanicHandicapped Physically
challenged
Old man or old woman Older personAIDS patient Person with AIDS
7/29/2019 Final Principles of Effective Writing Skills
16/21
Sentence Design
Different grammatical structures create meaning for or affect thereader .
Meaning of a message and the mind of the receiver.Oral communication: I never said thatWritten communication: Emphasis dictates structure.
This year the sales increased, however the cumulative lossesincreased.
Even though the sales increased, the cumulative lossesincreased.
The cumulative losses increased, in spite of an increase in sales.
7/29/2019 Final Principles of Effective Writing Skills
17/21
Principle 10
Unity of thought and expression in acorrespondence.
The structure of correspondence should be cohesiveand smooth flowing. The sentences must blend intoparagraphs and paragraphs into homogenous entity.
Each sentence should have a single thought and eachparagraph should discuss a separate idea.
7/29/2019 Final Principles of Effective Writing Skills
18/21
Principle 11 : Consistency And Continuity
Each correspondence should deal with only onesubject.
Each paragraph should deal with only one topic of
the subject. Each sentence should deal with only one idea.
Or else
Their will be no intelligent articulation
The contents would appear disjointed and abrupt.
7/29/2019 Final Principles of Effective Writing Skills
19/21
Principle 12 : Coherent Linkage
There must be smooth flow of ideas and each ideamust merge into next in an effortless and seamlessmanner.
Each paragraph must end in such a manner thatthe next paragraph appears logical
7/29/2019 Final Principles of Effective Writing Skills
20/21
Other important factors of communication
Space allotment
Font size and style
Attachments
Appendix (listed)
Annexure
http://images.google.com/imgres?imgurl=http://communitynewsletters.com/img2.gif&imgrefurl=http://communitynewsletters.com/BUSINESS.html&h=350&w=277&sz=39&hl=en&start=15&sig2=TNok6FgF8slr1urm5_cJvA&um=1&tbnid=PPGDfT1aYlfhgM:&tbnh=120&tbnw=95&ei=gaRUSKWkCofYswLClrmrAw&prev=/images%3Fq%3Dbusiness%2Breports%26um%3D1%26hl%3Den%26rls%3DGGLF,GGLF:2006-18,GGLF:en%26sa%3DN7/29/2019 Final Principles of Effective Writing Skills
21/21
Principles
These principles are applicable to allforms of writing