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402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 1 of 15
Final Group Presentation, Summary Document
The Introduction to Clinical Thinking class exposed us to the concepts,
advantages and issues related to the use of information technology in improving the
clinical process. In our Final Group Presentation Group 1 used a real life post mortem
case and applied the concepts taught in the class and investigated improvements enabled
by new technology and tools. To go through the clinical process we used the SOAP
approach which consists of the following steps:
1. Subjective in which medical history, history of the present illness and chief
complaint are collected and recorded.
2. Objective where the physical exam is performed and vitals are taken and
recorded.
3. Assessment to work diagnoses.
4. Plan which covers labs / diagnostic ordering and instructions for the patient.
Clinical case
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 2 of 15
Subjective
Our group used an example of an EMR system to collect, store and share the
medical history, history of the present illness and chief complaint. Having this
information available in one place was a visible improvement to the paper charts.
Sample EMR Interface
The advantages of an electronic medical record documentation and encounter
management include those listed below:
• Capture chief complaint / left side numbness, would have been more evident
• Enable retrieval of relevant data from previous visits, including stored diagnostic
tests, diagnostic procedures and labs
• Create physician-specific review of systems or chief complaint lists
• Categorize clinical data for problem management
• Drill down into summaries for all patient problems, history, encounters,
medications, orders and procedures
• Efficient management of problem list
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 3 of 15
Objective
Vitals
In the paper world, vitals are largely a single encounter concern as comparison
over time would require the maintenance of a grid style form that would require constant
upkeep and in many clinical settings, this isn’t the case. A two-fold advantage an EHR
provides in the area of vitals is the digital equipment capture of measurements and the
ability to grid and graph the results. The first reduces the human mistake factor though
clinical organizations must be diligent in making sure the equipment is properly
calibrated and that it receive routine maintenance or the supposed benefit can become an
enormous liability. Suppose that a good clinical staffer makes one mistake recording
vitals for every 25 patients. Then consider the number of inaccurate values if the
electronic equipment goes without maintenance.
The second benefit has obvious merits not only to the clinician to get a rapid and
accurate historical view of the patient’s vital statistic history, but it can also be useful in
engaging the patient in their own health trends whether they be positive or negative. A
patient trying to lose weight as part of their treatment plan would take comfort in a visual
representation of this historical data. A patient on a secondary medication to help reduce
blood pressure can compare the effectiveness over time of the newer medication to the
older one. As clinical firms move forward with EHR implementation, the personal
attention level that patients receive from clinicians will wane, sometimes quite a bit. The
use of visual tools such as graphs are good methods by which to engage and include the
patient when traditional personal “face-time” processes are reduced.
See images on the next page for example.
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 4 of 15
Sample images
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 5 of 15
Physical Exam
By the time a provider begins a physical exam, the Histories, Chief complaint,
HPI, and Review of systems will have already guided the decision process enough to
determine what areas will be examined. Their education and training on how different
areas of the body can be affected by others and symptomatic pathologies determine
“where to look”. An example would be that a patient presenting with an earache might
not warrant a genitourinary exam.
Physical exams and the info they supply are a crucial part of the encounter as they
can validate the decision-making process regarding lab ordering, diagnostic ordering,
treatment options, etc. As it relates to decision support, if an exam template is setup
properly, the discreet answer to common exam elements can potentially be fed into a
computer based decision support tools like DXplain or Isabel and if properly integrated,
assist the clinical teams in determining which orders give the greatest statistical
likelihood for assessment validation. It’s easy to imagine a short time from now having
EHR’s with fully integrated decision support mechanisms. In the following image, the
arrows next to the areas on general concern bode well for positive or negative values to
be fed, via trigger, to a decision support tool. This data in conjunction with the discrete
data captured at intake can further refine the technical decision making ability.
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 6 of 15
Assessment
Assessment involves using the patient history and physician examination to
identify the clinical diagnosis for the chief complaint. Assessment also involves creating
or updating the patient problem list. The clinical diagnosis for the chief complaint is
identified by a provider developing diagnostic possibilities for the complaint and then
testing each diagnostic possibility in order to confirm or rule out that possibility. This
process of developing and evaluating diagnostic possibilities can occur in multiple areas
of the clinical encounter. For example the process can occur during the taking of the
patient history and during the physical examination. Imaging, lab, and other tests can also
be used by the provider to rule out or confirm a clinical diagnosis.
Clinical diagnostic decision support tools could help providers in this area to
identify the clinical diagnosis. In many patient encounters a CDDS tool will not be
needed, because the provider can identify the clinical diagnosis by using data gathered
during the taking of the patient history and physical examination. There are however a
number of reasons why a provider may benefit from using a clinical diagnostic decision
tool. A provider may have a lack of knowledge about the causes for certain symptoms. A
provider may have identified a few diagnosis possibilities, but the provider wants to use
the tool to identify diagnostic possibilities that the provider may not have thought of.
There are a number of tools that can help providers to identify a clinical diagnosis. Two
tools are Isabel and Dxplain.
Isabel
Isabel is a Web-Based Clinical Diagnosis Support System developed by Isabel
Healthcare (http://www.isabelhealthcare.com). The current version of Isabel has two
components. They are the Isabel PRO Diagnosis Reminder System (IDRS) and the Isabel
PRO Knowledge Mobilizing System.
Isabel PRO Diagnosis Reminder System (IDRS)
The IDRS system works by a provider entering in the clinical symptoms of the
encounter and other patient demographic information into the system. The system then
uses natural language processing and search algorithms to search the Isabel database for
diagnoses that match the clinical information entered. The clinical diagnoses returned are
not ranked based on clinical probability. Isabel does this because the application is
designed to be more of a check list rather than an expert system that suggests diagnoses.
Isabel does however breakout the clinical diagnoses based on body systems. If a specific
diagnosis is clicked on then the application displays sign-symptoms, tests, and other
information for that diagnosis. The application can also be configured to show the
diagnostic list in a predefined way like for example the system can be set to show the
most common diagnoses. In addition, Isabel has a module where the system can show the
medications that might cause the symptoms that are entered. Isabel also has a module
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 7 of 15
where the system can shows the Bioterrorism issues that might have caused the
symptoms that are entered.
A group of researchers tested the Isabel application using test cases, and Isabel
suggested the correct diagnosis in 48 of 50 cases (96%) with key findings entry. Isabel
was able to suggest the correct diagnosis in 37 of the 50 cases (74%) if the entire case
history was pasted in.
In order to evaluate the Isabel system the project case information from the May 5
outpatient visit was entered into Isabel PRO 2010 demo application. The clinical
information below was entered into the system
Age: adult 50-65
Gender: male
Region: American North
Specialty: General
Query text: numbness and tingling in left hand, numbness and tingling in left leg, Mild
weakness in upper extremities, Leg numbness in thigh region, lower left leg weakness
The application returned 40 diagnoses which were ordered by degree of match between
the query entered and the Isabel database.
In the nervous body system disorders category 13 clinical diagnosis are listed. They are
listed below.
Nervous System Disorders
1. Diabetic Neuropathy
2. Transient Ischemic Attack
3. Myelopathy
4. Spinal Cord Tumors
5. Cervical Spondylosis
6. Syringomyelia
7. Lumbar Disc Protrusion
8. Spinal Cord Injuries
9. Brain Neoplasms
10. Myelitis
11. Vascular Dementia
12. Paroxysmal Dyskinesias
13. Multiple Sclerosis
See Isabel demo application picture on the next page.
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 8 of 15
Sample diagnostic tool:
There a number of issues in using the Isabel diagnostic system that has been
identified by providers. Isabel does not allow the user to further limit the number of
diagnosis returned by entering in negative data. For example in the project case the
provider would not have been able to enter that patient reported no neck or back pain.
Isabel Healthcare is working on adding the feature of entering in negative data to future
versions. Sometimes Isabel can return too many diagnoses which make the list not very
useable by providers. In order to help with this issue Isabel Healthcare recommends
entering in medical terms and not values like numbers. Isabel Health also recommends
entering in at least 3-5 clinical information values in order to get the best results out of
the application.
Isabel PRO Knowledge Mobilizing System IKMS
IKMS is system that allows providers to search a database for clinical reference
information. The clinical information can be images, journal abstracts, information in
textbooks, and other information.
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 9 of 15
Other Isabel features
Isabel is designed to be used with a PDA and Isabel can be linked to applications
like UpToDate and MD Consult. Isabel can be integrated into EHR systems. Some of the
systems that Isabel can be integrated with are NextGen, PatientKeeper A4 Health
Systems, and a few hospital EMR vendors like Cerner. Isabel can be integrated into the
EHR so that information entered into EHR modules can be used to create a query string
that can be passed to Isabel. For example with NextGen information entered into the
reason for visit and history of present illness areas can be used to create a query string
that is automatically passed to Isabel. Please see picture below.
Sample EMR and diagnostic tool integration:
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 10 of 15
DxPlain
Information from the May 5 outpatient visit was also entered into DxPlain which
is another diagnostic decision support system. The current findings from DxPlain are
listed below.
1. Extremity muscle weakness, lower
2. Extremity muscle weakness, upper
3. Lower extremity numbness
4. Hand numbness
5. Male
6. Middle age (41 to 70 yrs
The common diseases with sufficient evidence to support the DX generated by DXPlain
are listed below.
(1) + Sclerosis, multiple
(2) + Spinal cord, compression
(3) + Carpal tunnel syndrome
(4) + Herniated cervical disc
(5) + Spondylosis, cervical
Differential diagnosis
Both DXPlain and Isable listed spinal cord diagnoses, cervical spine diagnoses,
and Multiple Sclerosis. The Isabel also listed a clinical diagnosis of Brain Neoplasm. MS
and Brain Neoplasm are rare diseases in the general population and based on the
descriptions of those diseases in DxPlain the patient does not have some the symptoms
related to those diseases. For example the patient has not complained of headaches which
are common symptom of a Brain Neoplasm. More than one of the patient’s symptoms
point to a spinal cord or cervical spine problem, but the patient says he has no back or
neck pain. The patient did claim of shoulder and neck pain in a prior encounter. In order
to rule out some of these possible diagnoses and help identify the correct diagnosis we
need to use a test to clear up the diagnostic uncertainty. The test selected will be
discussed later in the document.
Problem List
The classes of items that are appropriate to include in a patient’s problem list are
clinical diagnoses, syndromes, pathophysiologic states, cluster of clues, isolated
abnormalities, and pyschosocioecomonic issues. In the project case the clinical diagnosis
after the May 5 outpatient visit has not yet been determined. The patient does however
have clues and pyschosocioecomonic information that can be entered into the problem
List. The items in the problem list are listed below.
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 11 of 15
1. Numbness and tingling in left hand
2. Numbness and tingling in left leg
3. Mild weakness in upper extremities
4. Leg numbness in thigh region
5. Lower left leg weakness.
6. Unemployed
7. Smoker since 18
8. Prior street Drug use
The history of assessment section shows problems from patient encounters and is
automatically populated from information entered in the EHR by providers during the
encounter. The Chronic condition section shows chronic conditions like diabetes and
hypertension. Both areas can be populated with ICD9 codes. See picture below
Sample EMR Interface
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 12 of 15
Plan
Labs / Diagnostic Ordering
MRI was the only suggested diagnostic procedure. There was not enough
information to calculate sensitivity and specificity ratios.
An MRI of the neck was ordered to rule out significant pathology and spinal cord
compression. The automation of MRI ordering and processing is shown in the diagram
below.
Hospital Information System/PACS Workflow
RadiologyInformationSystem
Order EntrySystem
Hospital InformationSystem
ADT
ADTADT
ORDERS
ORDERS
ORDER RESULTS
ModalityWorklist
DICOM Images
ImagesReports
Validation, Study Updates, Patient Updates, Pre-fetching, Reports
Modality
Workstation
Server / Deep Archive
PACSBroker
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 13 of 15
The diagram below shows at the high level the flow applicable to our clinical case.
Study Read Events
Server
PACS Broker
Radiology InformationSystem
Broker Can Send RadiologyInformation Systeman HL7 ORM Message toIndicate a “Read” Status
HL7
Workstation
Workstation Updates Status on Server
Workstation UpdatesStudy Status to“Read”
DICOM
Report is Markedas Read
The results are electronically shared and captured in an EMR tool thus closing the loop
on diagnostic ordering.
Sample EMR Interface
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 14 of 15
Automated Patient Follow-up Process
The patient did not keep his follow-up appointment and there was no recorded
attempt to reach him. An improvement of the process would be to have automate steps in
following up with patients. Possible improvements are listed below:
• Automate identification of high risk patients. Integrate into EMR or other
information system in use. Allow for flags to be set by the system or manually.
• Reminder to the patient via phone (if not in place already). Automate notifications
via system alerts.
• Follow up via phone with critical patients in case of a missed appointment.
Automate notifications via system alerts. When no response, then automatically
reschedule and notify the patient.
• Produce reports of missed appointments on regular bases (weekly or monthly).
Make follow up calls to the critical patients with missed appointments.
A clear advantage of automated follow-ups is that the extended care to the patients,
closed loop on the individual case, and opened doors for proactive actions.
Improvement in Communicating Diagnoses to the Patient
One improvement to the process used in the case is to make available the diagnoses
and interpretation of all results via a web portal.
Another improvement is to enable patients to be better informed by making them
aware of and providing them with links to various resources available online.
Conclusion
Group 1 applied the concepts and tools taught in class and documented
improvements in the flow of information. There are numerous advantages in automating
the process for collecting and processing the data, as well as those for communicating
with the patient and following up. Keeping all relevant patient information in an EMR
system, using tools to communicate the results of the physical exam, utilizing diagnostic
tools and other resources to work the diagnoses, automating ordering and processing of
MRI, alerting for follow up calls, and enabling easy access to results, interpretations and
additional resources to patients improves the flow and use of available information. In
this case however, the process improvements aided by the new technology would have
little impact on the outcome.
402 Intro to Clinical Thinking, Winter 2010
Final Group Presentation, Summary Document
Group 1: Michael Aguilar, Hugo Fernandes, Charles Kitzman, Biljana Spasic
Presentation Date: March 1, 2010 Page: 15 of 15
References
Graber Mark,Mathew Ashlei (2008).
Performance of a Web-Based Clinical Diagnosis Support System for Internists. Journal of
General Internal Medicine; Issue Volume 23, Supplement 1,37-40
Improving Patient Care and Safety: Use of electronic diagnosis reminder systems (2009),
http://www.isabelhealthcare.com/home/demo_new
Mack EH, Wheeler DS, Embi PJ. (2009),
Clinical decision support systems in the pediatric intensive care unit, Pediatr Crit Care Med Vol.
10, No. 1 23-28