files.transtutors.com › ... › 3124592_3_portfolio-3.d… · Web viewStudent Name: Student ID: 32599/P3 Workplace Assessment Portfolio. E1137 . CHC43115 Certificate IV in Disability

Student Name:Student ID:

32599/P3 Workplace Assessment Portfolio

E1137 CHC43115 Certificate IV in Disability

Your Work PlacementThis is document 6(c) of 7.

1. Background/OverviewDuring your work placement, you will be undertaking a variety of duties and tasks that relate to your course and the role of a disability worker.

You will need to successfully demonstrate that you can perform tasks required in the work environment and collect evidence.

Your workplace portfolio is divided into three sections, and these need to be submitted in three parts following the training and assessment plan agreed upon with your Workplace Assessor. This is the third and final section.

Your Supervisor will give you guidance and feedback on your performance, supporting you to complete the tasks in an appropriate and professional manner.

Evidence of your performance must be collected and submitted to your assessor via Open Space. This document, the Workplace Assessment Portfolio Part 3 is where activities 9-13 are outlined with instructions on how to collect evidence.

2. Portfolio Information Your Open Colleges Workplace Assessor will talk to your Workplace Supervisor about all the tasks in each activity. Your supervisor will confirm that you have completed each task according to the task instructions, and so you need to ensure your supervisor witnesses each task as you complete them. However, Activity 13 does not need to be completed in the workplace, and does not need to be witnessed by your supervisor. For activity 13, you will need a smartphone or tablet capable of recording video.

Once all tasks have been completed, submit your video(s) by: Using the video feature or uploading a copy of the completed video(s) through the upload link in OpenSpace; OR, if you encounter any difficulties uploading your video, please click on this link for further instructions It is important that you retain a copy of your completed work.

Deliverables

1. Please follow the instructions in each part of your portfolio.

2. Upload your portfolio evidence in Open Space using the relevant Assessment Upload link in this Module.

2599/P3 E1137 CHC43115 Certificate IV in Disability Page 1 of 24

https://os.opencolleges.edu.au/home#/support-article/how-to-record-and-upload-your-video-assessment

Activity 9: Person centred practice This is Activity 9 of 13

Look back at the three Individual Care Plans from Activity 1.

For each of the three clients, write a reflective journal entry on an instance of when you provided a person-centred response to meet each client’s needs (approximately 200-300 words for each).

The reflection needs to include:

the aspirations, needs, rights and preferences of the client a description of what the service response was how you implemented the response how you met the changing needs of the client, and how you

would implement adjustments to meet these needs any identified barriers to implementing the service

response adherence to legislative changes how you monitored and reviewed if the needs of the client

were being met an evaluation of if the response improved the quality of

service provision your reflection on the process.

Complete the three (3) journal entries on the next pages.

Deliverables

To do:

1. Read the instructions.

2. Complete the three reflective journal entries.


Person-centred practice

Reflective journal entry 1 – client 1

(approx. 200-300 words in total)

The aspirations, needs, rights and preferences of the client.

Your reflection:

A description of what the service response was.

Your reflection:

How you implemented the response.

Your reflection:

How you met the changing needs of the client and how you would implement adjustments to meet these needs.

Your reflection:

Any identified barriers to implementing the service response.

Your reflection:

Adherence to legislative changes. Your reflection:

How you monitored and reviewed if the needs of the client were being met.

Your reflection:

An evaluation of if the response improved the quality of service provision.

Your reflection:

Your reflection on the process. Your reflection:





Your reflection:


Your reflection:



Your reflection:


Your reflection:


Your reflection:



Your reflection:


Your reflection:







Your reflection:


Your reflection:


Your reflection:


Your reflection:


Your reflection:



Your reflection:


Your reflection:



Activity 10: Healthy Body Functioning This is Activity 10 of 13

Using the Individual Care Plans from Activity 1, write a reflection for each of the 3 clients that describes how you were able to support healthy body functioning.

Each reflection must include:

a) a description of the body system selected (e.g. respiratory system)

b) strategies identified in the individual plan used to promote healthy functioning (e.g. smoking elimination/reduction)

c) your role in providing supportd) your reflection on the outcome of your support.

Complete the three (3) journal entries on the next pages.

Deliverables

To do:

3. Read the instructions.

4. Complete the three reflective journal entries.




(approx. 100 words in total)

A description of the body system selected (e.g. respiratory system).

Your reflection:

Strategies identified in the individual plan used to promote healthy functioning (e.g. smoking elimination/reduction).

Your reflection:

Your role in providing support. Your reflection:

Your reflection on the outcome of your support.

Your reflection:





Your reflection:


Your reflection:



Your reflection:






Your reflection:


Your reflection:



Your reflection:


Activity 11: WHS Risk Assessment This is Activity 11 of 13

One of your roles as a Disability Worker is to follow safe work practices when providing direct care to people with disability. Complete the following tasks.

Task 1

Contribute to a workplace WHS meeting or inspection and provide evidence of this through either:

Option A:

Workplace meeting minutes (use the template on the next page or one from your workplace).

Or

Option B:

A WHS inspection report (use the template in Appendix 1 or one from your workplace).

(Note: you do NOT need to do both option A and B, just select one)

Deliverables

To do:

1. Read the instructions for Task 1.

2. For Task 1, if you used a template from your workplace, use this file name to save it:A11(studentname)WHS Example: A11JohnSimmsWHS

Once you have completed all the activities in this Portfolio section, upload the WHS template along with this document and any other evidence you have collected for your Portfolio Part 3.


4. Use appendix 2 and appendix 3 to complete Task 2.


6. Ensure your Workplace Supervisor completes the form for Task 3 and signs it before you submit your Portfolio Part 3.


Task 1 Option A: Use the WHS meeting minutes Template below, or one from your workplace.

Task 1 Option B: Use appendix 1, or a template from your workplace.

Task 2

Using appendix 2 and 3:

conduct a workplace risk assessment

identify at least three (3) potential hazards

record the results.


WHS meeting minutes


Date:

People present:

People not present:

Agenda:

Business:

Meeting adjourned at:

Task 3

Your supervisor needs to confirm if you have consistently applied workplace safety procedures during the day-to-day activities of your work placement in the following areas:

infection control hazardous manual tasks use of personal protective equipment reporting incidents

Ask your supervisor to complete the following form and sign it at the bottom.

WHS form for Supervisor Sign Off

You are signing this document to confirm that the student has consistently applied these WHS procedures in their day-to-day activities.

Required Task / ActivityDate and supervisor

signature

1: The student has used appropriate infection control and personal hygiene procedures consistently within the workplace? This will involve:

a) Washing hands in accordance with workplace protocol.

b) Using PPE, such as disposable gloves, aprons etc. as required.

c) Employing correct cleaning and sterile techniques, in accordance with workplace protocols.

d) Disposing of waste in accordance with organisational guidelines.

2: The student has performed manual handling duties by transferring a client on at least three occasions, with at least one of these instances involving the use of a piece of equipment; either a hoist or a standing lifter.

Use of equipment must comply with manufacturer's guidelines. Manual handling techniques must be in accordance with organisational guidelines.

3: The student has consistently applied workplace policies and procedures in their reporting of any incidents.


Activity 12: Organisation Policies and Procedures

This is Activity 12 of 13

One of your roles as a Disability Worker is to follow safe work practices when providing direct care to people with disability. Complete the following tasks.

Task 1

Consider the types of duties and tasks you regularly undertake in the workplace.

Select two (2) and develop a short procedure for one task or duty, and a short policy for the other task or duty.

Procedure suggestions include:

A procedure for preparing a room for a skill development activity

A procedure for providing a personal care activity such as cleaning a hearing aid

A procedure for undertaking a client assessment A procedure for writing a client case note A procedure for developing a staff roster

Policy suggestions include:

A policy covering the provision of alcohol in the workplace. A policy covering infection control.

Complete the procedure and policy templates on the following page.

Share these with your supervisor for feedback.

Deliverables

To do:


2. Complete the procedure template and the policy template.


4. Complete the procedure template for Task 2.


Procedure

(50-100 words)

Name of duty or task:

Step 1:

Step 2:

Step 3:

Step 4:

Step 5:

Any other steps …

Policy

(50-100 words)

Policy name:

Definition of policy:

Scope of policy:


Task 2

Outline the steps you should take if or when a client asks you to do something possibly unethical or possibly illegal.

This should be in the form of a step-by-step process that follows company procedures and is compliant.

An example you can use is a client gives you some money and asks you to go and buy alcohol for them and drink it with them.

Procedure to respond to an ethical or legal issue

Ethical or legal issue:

Step 1:

Step 2:

Step 3:

Step 4:

Step 5:

Any other steps …


Activity 13: A Simulated Emergency This is Activity 13 of 13

Note: This activity does NOT need to be completed in the workplace and does NOT need to be witnessed by your Workplace supervisor.

This activity is a role-play assessment.

You will be playing the part of the disability support worker, and you will need a friend, colleague or family member to play the part of the resident. This scenario can be played out in your home or another suitable room available to you.

You will need a smartphone or tablet capable of recording video.

Read the scenarios in Task 1 and video the upset resident and yourself demonstrating what steps are required to complete the assessment task. This recording should constitute approximately one minute of role play.

Then read the scenario in Task 2 and video the upset resident and yourself demonstrating what steps are required to complete the assessment task. This recording should constitute approximately one minute of role play.

Watch each recording before you submit them, and make sure: You can clearly hear what you are saying on the recording. The recording does not cut out early or omit any part of the role-

play.

Deliverables

To do:


2. Complete the role-play according to the instructions.


4. Complete the role-play according to the instructions.

5. Upload the two role-play videos for this activity, along with this document and any other evidence you have collected.


Task 1

Scenario A

You are a disability support worker at CareShore. It is late afternoon, and you have been asked to let the residents know that dinner service is going to start in 10 minutes. You enter the activity area of the facility, where a number of residents are engaged in various activities.

Reg, a relatively recent arrival at CareShore, is playing a card game on his own at a table. You enter the activity room, and announce to the residents “good afternoon everyone, I’m just letting you know it’s time to start packing up your things because dinner service is going to start in about 10 minutes”.

All of the other residents apart from Reg start to pack up their things. Reg is glaring at you and is visibly upset to be asked to stop playing his game. Reg starts to shout that he doesn’t want to stop playing yet. Reg lunges half-heartedly towards you, as if to push you away.

What do you do next?

Ask a friend, family member or colleague to play the part of Reg. Ask ‘Reg’ to set the scene and start shouting at you.

You should demonstrate at least four (4) steps you would take to de-escalate the situation, using a person-centred approach.

Once you have recorded your role play with ‘Reg’, move to Task 2.

Task 2

You have attempted to de-escalate the situation with Reg, but he has become even more angry. He now starts shouting louder, and yells “I WILL HIT YOU!”. Reg makes another attempt to lunge at you and his body language and tone of voice are very threatening and aggressive.

What do you do next?

Ask a friend, family member or colleague to play the part of Reg. Ask ‘Reg’ to set the scene and start shouting at you.

You should demonstrate at least four (4) steps you would take to de-escalate the situation, using a person-centred approach.


Appendix 1: WHS Inspection Report Template

WHS Inspection Report - template Item Yes No N/A

1 Fire - Extinguishers are in place - Are clearly marked - Have been serviced in the past 6 months

- Area around extinguisher is clear for a 1 meter radius

- Fire exit signs are in working order - Exit doors are not blocked - Exit doors can easily be opened - Fire alarm is in working order - Emergency plan is displayed - Emergency drill caried out within the last 6 months

2 Electrical - No broken plugs, sockets or switches - No frayed or damaged leads - Portable power tools in good condition - No temporary leads on the floor

- Testing and tagging of electrical items has been attended within the last 12 months

3 General Lighting - There is adequate illumination in working areas - There is good natural lighting - There is no direct or reflected glare

- Light fittings are in good working condition and are clean

- Emergency lighting is operational 4 Walkways

- No oil or grease - Walkways are clearly marked - Walkways are clear of obstructions - There is unobstructed vision at intersections - Stairs not blocked and are in good condition

5 Rubbish - Bins are located at suitable points - Bins are not overflowing - Bins are emptied regularly

6 Work Benches - Clear of rubbush - Tools are stored properly - Adequate work height - No sharp edges


7 Storage - Materials stored in racks in a safe manner - Pallets are in good condition (no broken wood) - Floor around racking is clear of rubbish or obstacles

- Racking is in good condition, no damaged uprights, beams etc

8 Chemicals - SDS for all chemicals - SDS Register is available and up to date - Containers are clearly and accurately labelled - All chemicals are stored in accordance with the SDS

9 First Aid - First aid kits and contents clean and orderly

- First aid kit is adequately stocked (as per the Schedule in the kit)

- Easy access to first aid kits - All employees are aware of location of first aid kits

- At least one worker on site with current Senior First Aid cert

10 Floors

- Even surface with no large cracks, holes or trip hazards

- Floors are not obstructed - Floors are free from grease,oil, etc

11 Office - No exposed leads - Air conditioning working adequately - Filing cabinets are stable and in good repair

- Workers' chairs at correct height (knees at right angles, feet flat)

- Workers' monitors correct distance (arms length away when seated)

- Workers' monitors correct height (eyes in line with top of screen)

- Workers' mouse located beside keyboard (allows relaxed arms and wrists)

- Workers' keyboard located near edge of desk (allows relaxed arms)

12 Machines - Power equipment maintenance carried out - Power equipment clean - All guarding in place and interlocks working

13 Display Material

- WHS policy statement signed by Managing Director and displayed on notice boards

- Return to work program signed by Managing Director and displayed on notice boards

- "No smoking" signs are displayed

- "Staff only" or "Restricted area" signs are displayed in relevant areas

- "Report that Hazard" poster displayed

- "Manual Handling" poster is displayed in warehouse area

- Safety noticeboard is available and up to date 14 WHS Information

- WHS Manual available to workers


- Incident report form available - Hazard report forms available - Emergency evacuation plan displayed - Training records up to date

Additional comments or actions required:

Signed: Date: Copies sent to:

Appendix 2: Risk Assessment Report Template

WHS FORM

RISK ASSESSMENT FORMManaging Workplace Health and Safety Risks

Workplace:

Assessment No: Assessment Date: Review Date: (3 years maximum)

What is being assessed? Describe the item, job, process, work arrangement:

Step 1 - Form a team of assessors. Decide who else should be consulted.Assessor(s):

Others consulted: (e.g. elected health and safety representative, other staff exposed to risks)

Step 2 - Identify the hazards associated with the thing or situation being assessedHazards: Potential to cause harm to people, property or the environment. Tick the applicable hazardsGeneral Work Environment Health and Security Plant and equipment

Restricted access or egress Food Vehicles

Confined spaces Poisoning or contamination Mobile and fixed plant

Air-conditioning(thermal comfort) Intoxication Powered equipment

Air quality Dehydration Non-powered equipment

Lighting Violence Elevated Work Platforms

Noise (discomfort) Working alone or in isolation Pressure vessel

Outdoors (sun exposure) Working in remote areas Laser (Class 2 or above)


Uneven walking surfaces Bites / Stings Traffic control

Working at height Electrical

Chemical Vibration

Ergonomic/manual handling Hazardous chemicals Moving parts

Workstation set up Explosives Acoustic / Noise

Poor posture Engineered nanomaterials

Lifting / Carrying Gas cylinders Temperature / Weather effects

Pushing / Pulling Heat

Reaching/overstretching Radiation Cold

Repetitive movement Ionising radiation Rain / Flood

Bending Ultraviolet (UV) radiation Wind

Eye strain Radiofrequency/microwave In or on water

Infrared radiation Pressure (Diving / Altitude)

Work design and management Lightning

Fatigue Biological Smoke

Workload Microbiological

Mental stress Animal tissue / Fluids OTHER

Organisational change Human tissue / Fluids

Work violence or bullying Allergenic

Inexperienced or new personnel Other Biological

Choose only three (3) of the hazards identified from above, and complete the rest of this form with these three hazards only. 1.2.3.Any specific circumstances (describe):

Persons at risk (list):

Any relevant legislation, regulation, code, standard or guideline (list):

Step 3 – Risk AssessmentStep 4 – Risk controls

For each of the three identified hazards, rate the risk using the Risk Rating Matrix (see appendix 3)Detail controls measures required to address the risks applying the Hierarchy of Controls

Controls to be considered from the following hierarchy of controlElimination (is it necessary?)Substitution Isolation (restrict access)Engineering (guarding, redesign)

Administration (training. SOPs,)Personal Protective Equipment (PPE) (eg gloves, leather apron, coveralls, respirator)

Identified HazardsExposure

Risk assessment Risk Rating Required Controls

Controls Implemented

Consequences LikelihoodYes No

Yes No

Yes No

Yes No

Yes No

Yes No

Is the risk? (Tick one) Adequately controlled. No further action required - Sign off form as completed.

Inadequately controlled. Further Action/Investigation required. Continue with Step 5.


Step 5 – Implementation Plan (for controls not already in place)Control Option Resources Person(s) responsible Proposed implementation

date

Step 6 – Comments and endorsements

Name: Signature: Date: Assessment Approval: (e.g. Workplace Supervisor, Health and Safety Representative)I am satisfied that the risks are not significant and/or adequately controlled and that resources required will be provided.

Name: Signature: Date:

Position Title:

Appendix 3: A Risk Assessment Matrix


Assessment RubricBelow is a rubric that determines whether your answers and knowledge is satisfactory or not yet satisfactory.

To pass the portfolio section, you must complete all the requirements for the column that is titled ‘satisfactory’.

It is advisable to read the rubric before attempting the tasks to help you attain the correct submission standard.

Criteria Satisfactory Not yet satisfactory

Activity 9Providing person-centred responses to meet client needs

The student has adequately completed all nine sections of each of the three reflection entries on providing person responses to meeting clients needs.

And

The Workplace Supervisor has confirmed that the student provided a person-centred response to meet each of the three client’s needs.

The student has inadequately completed one or more of the nine sections of one or more of the three reflection entries on providing person responses to meeting clients needs.

And / or

The Workplace Supervisor has not confirmed that the student provided a person-centred response to meet each of the three client’s needs.

Activity 10Supporting healthy body functioning

The student has adequately completed all four sections of each of the three reflective journal entries regarding supporting healthy body functioning.

And

The Workplace Supervisor has confirmed that the student was able to support healthy body functioning of each of the three clients.

The student has inadequately completed one or more of the four sections of one or more of the three reflective journal entries regarding supporting healthy body functioning.

And

The Workplace Supervisor has not confirmed that the student was able to support healthy body functioning of each of the three clients.

Activity 11Task 1Contributing to WHS

The student has successfully completed either (but not both)a) WHS meeting minutes orb) A WHS inspection report

The student has not successfully completed either (but not both)a) WHS meeting minutes orb) A WHS inspection report


And

The Workplace Supervisor has confirmed that the student either (but not both)a) attended a WHS meeting and took down the minutes.orb) Completed a WHS inspection report of the workplace.

And / or

The Workplace Supervisor has not confirmed that the student either (but not both)a) attended a WHS meeting and took down the minutes.orb) Completed a WHS inspection report of the workplace.

Activity 11Task 2Workplace risk assessment

The student has successfully completed Appendix 2: A workplace risk assessment.

And

The Workplace Supervisor has confirmed that the student completed the Risk Assessment in the workplace.

The student has inadequately completed Appendix 2: A workplace risk assessment.

And / or

The Workplace Supervisor has not confirmed that the student completed the Risk Assessment in the workplace.

Activity 12Task 1Policies and Procedures

The student has adequately completed:- A procedure for the workplaceand- A policy for the workplace. And

The Workplace Supervisor has confirmed that the student has shared the policy and the procedure with them for feedback.

The student has inadequately completed:- A procedure for the workplaceand / or- A policy for the workplace.

And / or

The Workplace Supervisor has not confirmed that the student has shared the policy and the procedure with them for feedback.

Activity 12Task 2

The student has adequately completed the steps they would take to respond to a potential (or actual) legal or ethical situation.

The student has inadequately or incorrectly completed the steps they would take to respond to a potential (or actual) legal or ethical situation.

Activity 13Task 1Responding to an emergency situation

The student:- has met the requirements for the role play video outlined in Task 1

and

- has been able to correctly and adequately identify at least four steps required to de-escalate Task 1 scenario with Reg.

The student:- has not met the requirements for the role play video outlined in Task 1

and / or

- has been able to correctly and adequately identify at least four steps required to de-escalate Task 1 scenario with Reg.

Activity 13Task 2Responding to an

The student:- has met the requirements for the role play video outlined in Task 2

The student:- has not met the requirements for the role play video outlined in Task 2


emergency situationand

- has been able to correctly and adequately identify at least four steps required to de-escalate the task 2 scenario with Reg.

and

The student has played the part of the support worker in the role play.

The student can clearly be heard. The video shows the complete role-

play.

and / 0r

- has not been able to correctly and adequately identify at least four steps required to de-escalate the task 2 scenario with Reg.

and / or

The student has not played the part of the support worker in the role play.

The student cannot clearly be heard. The video does not show the complete

role-play.Overall assessment recommendations

Word counts As per tasks.

Plagiarism All the student’s work is original and sourced where appropriate.

Units of CompetencyCHCADV002 Provide advocacy and representation servicesCHCCCS015 Provide individualised supportCHCDIS002 Follow established person-centred behaviour supportsCHCDIS004 Communicate using augmentative and alternative communication strategiesCHCDIS005 Develop and provide person-centred service responsesCHCDIS007 Facilitate the empowerment of people with disabilityCHCDIS008 Facilitate community participation and social inclusionCHCDIS009 Facilitate ongoing skills development using a person-centred approachCHCDIS010 Provide person-centred services to people with disability with complex needsCHCDIV001 Work with diverse peopleCHCLEG003 Manage legal and ethical complianceHLTAAP001 Recognise healthy body systemsHLTWHS002 Follow safe work practices for direct client care

All terms mentioned in this text that are known to be trademarks or service marks have been appropriately capitalised. Use of a term in this text should not be regarded as affecting the validity of any trademark or service mark.© Open Colleges Pty Ltd, 2016

All rights reserved. No part of the material protected by this copyright may be reproduced or utilised in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the copyright owner.

Requests for permission to make copies of any part of the work should be mailed to Copyright Permissions, Open Colleges, PO Box 1568, Strawberry Hills NSW 2012


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files.transtutors.com › ... › 3124592_3_portfolio-3.d… · Web viewStudent Name: Student ID: 32599/P3 Workplace Assessment Portfolio. E1137 . CHC43115 Certificate IV in Disability