EST 1996

About Fidelity Payment

We are a leading payment processor in the USA, Canada and the

UK, offering tailored solutions to clients such as Greyhound, Shell

and Samsung.

Providing payment solutions since 1996 The Fidelity Payment Group

has, in-depth knowledge and experience in the industry which sets

us apart from our competitors. Processing $25 billion in the US and

Canada with a further £1 billion worth of card transactions in the UK

each year and growing, our level of service is to a global standard

with experts in all areas of the organisation.

As your trusted partner you can be sure that we have the necessary

skills and knowledge to deliver a value added proposition.

Why Fidelity Payment

• Focus on Corporate Card Processing

• Individual sector expertise

• Fidelity Payment Group founded in 1996

• Niche Corporate Packages and servicing

• Award winning Customer Service

• Next Day Corporate Funding

• Cost reduction with Cross Border Acquiring (CBA) – EU Rates

• Level 1 PCI DSS Compliant

• Transparent and Fixed Clear Pricing

• Corporate MID structure solutions to assist accounting

Partnerships make us stronger

FIRST DATA

We have a working relationship with First Data,

who provide our card processing infrastructure.

They are a global leader in electronic transaction and

payment services processing, with 28,000 employees

and a presence in over 66 countries and territories

worldwide, including offices in 35 countries across

the EMEA (Europe Middle East & Africa) region.

ALLIED IRISH BANK MERCHANT

SERVICES (AIBMS)

AIB Merchant Services operates on First Data

infrastructure with a European portfolio of 35,000

merchants. We have teamed up with AIB in an

exclusive deal to take advantage of the new Cross

Border Acquiring (CBA) rates to help merchants take

maximum advantage of the recent EU ruling which

began in January 2015

GLOBAL OUTREACH

THE MARKET

The European Commission has been locked in a 10

year court case with VISA deeming their interchange

fees uncompetitive and unlawful. VISA decided to settle

out of court and agreed to cap interchange fees across

VISA Europe. The new capped fees are initially only

available across European borders where the customer

and the merchant are registered with banks in different

European countries. This has been extended to include

an acquiring bank based in another European country

which means having an element of the transaction

process in Europe will allow you to access the lower

fees. This change has come into effect for European

countries since January 2015.

THE PROBLEM

All UK merchant banks are scrambling to secure off

shore licencing but this new infrastructure is unstable

and may prolong the processing time of each transaction

making them unable to pass on the savings to their

clients. With the UK having the highest interchange fees

in Europe it is a blow to the merchant banking market

due to their inability to access this scheme.

THE SOLUTION – CROSS BORDER ACQUIRING

Fidelity Payment has an exclusive relationship with EU

based Allied Irish Bank (AIB), enabling Fidelity Payment

to access the lower EU interchange fee now. AIB is a

UK FCA approved bank and based in Ireland and hold a

Cross Border Acquiring licence and are EMV approved.

Cross Border Acquiring means although your

business is taking payments in the UK, we process the

transaction via AIB and benefit from the EU rates. The

funding time is still 2 days as Allied Irish Bank are not

changing any of their infrastructures for this new rate

and have been servicing clients since 1966.

UK BASED PROCESSING BANKS AND ISO’S PROCESS

WITHIN THE UK AND NOT BENEFITTING FROM EU RATES

AIB BASED IN EU ALLOWS FIDELITY TO BENEFIT FROM NEW EU RATES

€

WE RELISH THE OPPORTUNITY TO BECOME

A KEY CONTRIBUTOR TO YOUR BUSINESS’

CONTINUED SUCCESS.

“NEXT DAY CORPORATE FUNDING*

Speed is everything in a fast paced industry.

Our next day Corporate Funding is the

solution, a key advantage for a

corporate account.

OUR SUCCESS IN CORPORATE

MANAGEMENT IS BUILT ON THE

PERSONAL RELATIONSHIPS

Our Corporate Relationship Managers offer

a wealth of experience across industries,

many are experts and have the ability to

understand your whole financial situation

and card processing requirements.

Quarterly meetings are scheduled in order to

both assess how our solutions are working

for you and update you on any present

and future market changes that will directly

influence your company. We relish the

opportunity to become a key contributor

to your business’ continued success.

DYNAMIC CURRENCY CONVERSION

Movement across borders has increased

multicurrency spend. Dynamic Currency

Conversion enables retailers to process

multicurrency in house and benefit from

the margin usually taken by a foreign

issuing bank.

*charges may apply

FIDELITY PAYMENT PROCESSING POWER

KEY FACTS

CARD TERMINAL POWER

96% CLIENT RETENTION

BLUETOOTH

TRADING £1+ BILLION A YEAR

WIRELESS

90% OF CALLS ANSWERED WITHIN 5 SECONDS

ONLINE

AIBMS recently won the coveted European Merchant Payment Ecosystem Award for best Customer Service 2014.

REAL-TIME PAYMENT MONITORING

Insight is our online data management system that offers merchants fast and easy access to credit

and debit card transaction data. It gives merchants rapid access to data and provides merchants

with functionality enabling them to analyse extract and archive reports. When running through your

accounts Insight is the perfect tool for your accountant logging every type of transaction done by

your company in one place.

PROTECTION

We ensure all our clients are fully compliant

with the Payment Card Industry Data Security

Standard (PCI DSS).

SEAMLESS TRANSITION

Your Corporate Relationship Manager will

have a transition schedule in place in order

to minimise disruption and we guarantee

no downtime.

We have a long and established relationship

with all mainstream EPOS system providers

with the aim to seamlessly integrate

all systems.

Our relationship with Ingenico makes

any hardware upgrade easy and full

training provided at no extra cost.

QUALITY SERVICE

Multi-channel support strategy means we

combine traditional forms of communication

such as phone, email and live chat alongside

social media platforms such as twitter and

LinkedIn giving you a multitude of options

when you need a solution. Your Corporate

Relationship Manager is available 24/7 and

will be your first point of contact for all your

queries in order to offer you a personable

experience. If you do find yourself calling our

UK based Customer Service team, we aim to

answer your call within 10 seconds.

State of the art GPRS Mobile

technology provides business

that work in the field the ability

to take payments immediately.

Great for Taxi’s, Plumbers,

Take Away chains and

Franchises.

More and more merchants are

asking us about contactless.

This form of payment is

increasing especially with

TFL allowing contactless

payments. Merchants will

need to stay up to date in the

latest payment technology.

FideliPAY is our ecommerce

solution offering businesses

the ability to seamlessly

accept online payments

through our Payment gateway

and virtual terminals.

Bluetooth technology allows

movement around a large area in

order to take payments via base

unit. With a range of up to 40m

and great battery life this would

be a great solution for restaurants.

Payments via a base unit.

Touch screen technology has

transformed the way we interact

with POS systems. We offer

a range of POS systems that

can speed up checkout times

and increase efficiency atthe

most crucial point in any sale.

Payment.

Countertop machines are

available and are the most cost

effective solution for businesses

operating from fixed premises.

Great for Petrol stations,

Retailers and Supermarkets.

Easy to install and easy to use.

Fidelity Payment Processing,

2nd Floor, Sutherland House,

70-78 West Hendon Broadway,

London, NW9 7BT

T: 0345 481 2178 E: info@fidelitypayment.co.ukW: www.fidelitypayment.co.uk

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