Feelgood Deli Operations

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    Deli Positions and Duties

    A. Order-TakerB. Sandwich PrepC. Grill MastersD. (INSERT OTHER CHAPTER-SPECIFIC POSITIONS)

    Food Safety

    A. Hand SanitationB. Food Preparation, Serving, and StorageC. Dish Washing

    Set-Up/Clean-Up A. Locating and Storing SuppliesB. Handling the Money C. Apparel or other Merchandise

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    Duties:

    1. Ask for and record customers order and name.2. Collect donation money (recommended amount or whatever feels good!).3. Express gratitude for their contribution to/partnership in working toward a world free from hunger! Seize this opportunity to say more

    1.Indicate 100% of their donation is invested in sustainable development viaTHP/CHOICE.2.Explain FeelGoods goals or offer a brochure.3.Invite them to your next general meeting.4.Ask THEM a question like how does it make them feel to be ending world hunger?!?

    4.Mention any other current promotions (i.e. raffles, contests, upcoming events,frequent buyer benefits, etc.)5.Thank the customer!

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    Duties:

    *Always wear gloves!*

    1.Take order from the.order taker.2.Grab some bread. Add some cheese OR grab a pre-made uncooked sandwichfrom the bag. (indicate chapter specifics here, if any)3.Add additional ingredients to sandwich and pass along for grilling.

    *Make sure cheese surrounds sandwich ingredients. This will hold thesandwich together when its grilled.*

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    Duties:

    *Always wear gloves!*

    1.Take sandwich from prep and place on grill.2.Make sure customer name and order accompanies the correct sandwich.3.Check sandwiches periodically.4.When one is finished cooking (characterized by grill marks and melty cheese),remove from grill and wrap it in foil.5.Call customers name and hand him/her the sandwich and

    1. Napkin?2. FeelGood info slip?3. Anything else?

    6.Say thank you!7.If you have downtime while grilling, seize the opportunity to engage inconversation with customer about hunger-ending principles.

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    Duties:

    1.

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    1. Wash hands in sink.Use hot water and be sure to wash hands for at least 20

    seconds (singing the entire Happy Birthday song to yourself should do it.)

    2. Dry hands and put on gloves.3. When wearing gloves, dont touch anything but food!

    If you do, remove gloves and get a clean pair.

    *This section seems very obvious but its also very important since were running an actual deli.*

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    1. ALWAYS wash your hands before handling food!2. Wear a hairnet or a hat to ensure no extra special

    ingredients make it in.3. Use oldest ingredients first (insert how your chapter

    controls for this)

    4. Perishable ingredients should sit on ice or in cold water whenever possible.5. Keep deli prep, grill, and serving surfaces clear and clean.

    Use approved cleaning products to ensure sanitation.6. Ensure ingredients do not get mixed before storage.

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