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    In 1965, Yale University undergraduate Frederick W. Smith wrote a termpaper about the passenger route systems used by most airfreight shippers,which he viewed as economically inadequate. Smith wrote of the need forshippers to have a system designed specifically for airfreight that couldaccommodate time-sensitive shipments such as medicines, computer parts

    and electronics.

    In August of 1971 following a stint in the military, Smith bought controllinginterest in Arkansas Aviation Sales, located in Little Rock, Ark. Whileoperating his new firm, Smith identified the tremendous difficulty in gettingpackages and other airfreight delivered within one to two days. This dilemmamotivated him to do the necessary research for resolving the inefficientdistribution system. Thus, the idea for Federal Express was born: a companythat revolutionized global business practices and now defines speed andreliability.

    Federal Express was so-named due to the patriotic meaning associated withthe word "Federal," which suggested an interest in nationwide economicactivity. At that time, Smith hoped to obtain a contract with the FederalReserve Bank and, although the proposal was denied, he believed the namewas a particularly good one for attracting public attention and maintainingname recognition.

    The company incorporated in June 1971 and officially began operations onApril 17, 1973, with the launch of 14 small aircraft from Memphis InternationalAirport. On that night, Federal Express delivered 186 packages to 25 U.S.cities from Rochester, NY, to Miami, Fla.

    Company headquarters were moved to Memphis, Tenn., a city selected for itsgeographical center to the original target market cities for small packages. Inaddition, the Memphis weather was excellent and rarely caused closures atMemphis International Airport. The airport was also willing to make thenecessary improvements for the operation and had additional hangar spacereadily available.

    Though the company did not show a profit until July 1975, it soon became thepremier carrier of high-priority goods in the marketplace and the standard

    setter for the industry it established.

    In the mid-1970s, Federal Express took a leading role in lobbying for air cargoderegulation that finally came in 1977. These changes allowed FederalExpress to use larger aircraft (such as Boeing 727s and McDonnell-DouglasDC-10s) and spurred the company's rapid growth. Today FedEx Express hasthe world's largest all-cargo air fleet, including McDonnell-Douglass MD-11sand Airbus A-300s and A-310s. The planes have a total daily lift capacity ofmore than 26.5 million pounds. In a 24-hour period, the fleet travels nearly500,000 miles while its couriers log 2.5 million miles a day the equivalent of100 trips around the earth.

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    FedEx Office and Print Services

    In September 1970, Kinko's was founded and opened the doors of its first location in Santa Barbara, Calif.This tiny Kinko's measured only 100 square feet and featured a single copier, offset press, film processing anda small selection of stationery and school supplies. Five years later, there were 24 Kinko's stores. Four yearsafter that, there were 72