F e b r u a r y 2 0 1 0 i s s u e • v o l . X L I I n o . 2

i n s i d e :Business Excellence Awards 3

STIR After Hours 5

HOFEF Queen Pageant 6

Downtown Canton Blues Festival 7

CVB Board of Directors 8

Online Business Survey 8

AultCare Fast Break Breakfast 9

Leadership Stark County 10

Safety Council Luncheon 10

Succession Planning 11

Young Entre p reneur Snapshot 13

Twenty Under 40! 14

ystark! Fund Drive 15

Stark County Entrepreneur Week 16

Absence Manage m e n t 17

USPS Statement of Ownership 18

AC-3 Form 19

New Members 20

BizBitz 21

February Calendar 23

We have closed anotherdecade, the latter part ofwhich was fraught withuncertainty and unease.As we begin the New Year,some of the fear has abat-ed. Because of the perse-verance of our Chambermembers, our region is better positioned to comeout of this economic stormwith newfound efficiencies.

As a result of these recessionary times, yourChamber has gained many of the same traits that you have – we have become lean andresourceful. We are poised to advance businessand develop community as we open a new chapter of economic possibility in 2010.

This year we are growing and evolving our programs and events. While quality programs

and events have always been a focus of theChamber, we are especially cognizant of the needto provide ones that assist our members withgaining knowledge and expertise in the rapidlychanging global economy. The Chamber is strate-gically partnering with other organizations toprovide seminars and sessions for business, suchas the upcoming Succession Planning Program,provided through Kent State University, and theEntrepreneur Week programs that are coming upthrough the Small Business Development Center,as well as opportunities for our manufacturingmembers with MAGNET programs.

In addition to our educational programs, we areworking to help you increase the size and scopeof your business network with our networkingevents. Just this month we are unveiling a newnetworking event that’s sure to stir you withexcitement. We are also continuing all of the same

ANNUAL DINNER reservations due Feb. 5

Thomas E. Cecconi to lead Chamber board aschairman in 2010

FOR THE BUSINESS COMMUNITY OF STARK COUNTY, EDUCATION IS THE

ESSENTIAL INGREDIENT TO ECONOMIC, BUSINESS AND WORKFORCE

DEVELOPMENT NOW AND IN THE FUTURE

The Canton Regional Chamber ofCommerce will welcome renownededucation reformer Dr. WillardDaggett to the 96th annual dinner, heldThursday, Feb. 11, at theCanton Memorial CivicCenter. Daggett inspiresaudiences to bothembrace what is bestabout our education system and make the

changes necessary to meet the needs of all students in the 21st Century. Few topics are asimportant as the link between education andeconomic strength, and Dr. Daggett will offer ourbusiness community a prescription for preparingU.S. students to compete globally.

(continued on next page)

(continued on page three)

Tom Cecconi

Turn to Page Five & Find OutWhat's Got Your

Chamber All

STIRRED UP!Dr. Willard Daggett

Feb. 2010 • Vol. XLII • No. 2

Thomas E. CecconiChairman

Dennis P. SaunierPresident & CEO

David ZingeryDirector, Marketing

Jessica BennettEditor

Denise BurtonDirector of Membership & Sales

Advertising Sales/Action(330) 458-2067

Sarah BhatiaGraphic Designer

Action is published monthly for the

members of Canton Regional Chamber

of Commerce. The subscription cost is

$25 per year and is included in the price

of membership.

Reader questions and comments are

welcome and encouraged. Contents

may be reprinted with credit. Address

all inquiries to: Editor, Action, Canton

Regional Chamber of Commerce, 222

Market Ave. N., Canton, OH 44702, or call

(330) 456-7253, or fax (330) 489-6005.

Adve rtising rates are available fo r

Ch a m ber membe r s. Adve rt i s e m e nt doe s

not co n s t i t u te endorsement by Ca nto n

Regional Ch a m ber of Co m m e rce.

2 C a n t o n R e g i o n a l C h a m b e r o f C o m m e r c e

Chairman Thank you ... (continued from cover)

great events you’ve enjoyed for yearssuch as our bi-annual NETWORK eventsand large-scale business events like thismonth’s Annual Dinner, where hundredsof business leaders will convene to learnabout one of the most vital pieces of the economic development puzzle:education.

We know that jobs are of great concernto the region, which is why we arefocused on attracting and retaining thecompanies who make jobs possible inStark County. To that end, 2010 will see a continued emphasis on growing ourystark! program, designed to engage theyoung professionals that are attractive tobusinesses that currently reside in or areconsidering making Stark County theirhome. We are also working to bring morecompanies into our community throughbusiness development at Mills BusinessPark and attracting more businesses toour center city in downtown Canton.

In other words – we’re making everyeffort to bring value and strong businessadvocacy to our membership in 2010.

I congratulate Ron Becker for his outstanding leadership and dedication

as board chairman in perhaps one of ifnot the most perilous years in our 96-year history. Together with the staff and theboard of the Canton Regional Chamber of Commerce, Ron rose to the task ofserving the business community of StarkCounty at a time when they needed theirChamber most. I look forward to this year and to working with the talentedstaff and board of the Chamber tocontinue to strengthen the wellbeing of businesses large and small inCanton/Stark County and to help theregion to invite economic growth.

I know working with the ChamberPresident and CEO Denny Saunierand his staff will be a rewarding experience and I look forward to servingthe membership as Chairman this year.

Sincerely,

Thomas E. CecconiPresident & Chief Executive OfficerMercy Medical Center

3C a n t o n R e g i o n a l C h a m b e r o f C o m m e r c e

E X E C U T I V E C O M M I T T E EChairman of the Board - Thomas E. Cecconi

Mercy Medical Center

Sr. Vice Chairman - George W. Lemon

Vice Chairman - Rick L. HainesAultCare

Vice Chairman - Kevin KampmanThe Repository

Vice Chairman - Dean L. OlivieriFred Olivieri Construction Co.

Treasurer - D. William AllenPro Football Hall of Fame

Immediate Past ChairmanRonald D. Becker

Hilscher-Clarke Electric Co.

President & CEO - Dennis P. SaunierCanton Regional Chamber of Commerce

Corporate Secretary - Steven J. KatzCanton Regional Chamber of Commerce

B O A R D O F D I R E C T O R SMichael S. Armbrester

Marathon Petroleum Co. LLC

James T. BatchelderThe M.K. Morse Co.

Timothy M. Burke, Jr.FirstMerit

William R. CookChase N.A.

Darryl J. Dillenback

Ken EnglishCharter One

Philip D. FracassaThe Timken Company

Jerry GilinDiebold Inc.

Derek GordonCanton Jaycees

Jason F. HauptKrugliak, Wilkins, Griffiths &

Dougherty Co., L.P.A.

Rick L. Hull

Terrance L. JonesMulti-Development

Services of Stark County

Richard L. JusseaumeWalsh University

Geoff KarcherThe Karcher Group

Tim MaloneyCanton Chair Rental

Rick McQueenAkron-Canton Airport

John A. Murphy, Jr.Day Ketterer Ltd.

John O’Donnell Ph.D.Stark State

College of Technology

Mark J. SamolczykStark Community Foundation

Thomas W. Schmidt

William C. ShiversHuntington Bank

Paul E. SiegfriedSiegfried Enterprises Inc.

Randolph L. SnowBlack, McCuskey,

Souers & Arbaugh LPA

Vicky L. SterlingPinnacle Press Inc.

Dr. Gary W. StreitMalone University

David M. WheelerAEP Ohio

Date: Thursday, Feb. 11Time: 5:30 p.m. cocktail reception,7 p.m. dinnerLocation: Canton Memorial Civic CenterCost: $85

RSVP by Feb. 5 at CantonChamber.orgor (330) 458-2085

Reservations and payment are required in advance. No tickets will be issued forthis event.

Annual Dinner ... (continued from cover)

Ceremony set for April 27

Nominations for the Business ExcellenceAwards of Greater Canton are in, and theOUTSTANDING Stark County companiesthat have been nominated are urged to return their information forms to Canton Regional Chamber ofCommerce by Feb. 26, in order to beconsidered for the distinguished StarkCounty business honor.

Business Excellence winners will benotified in March. Honorees of this year’sBusiness Excellence Awards will berecognized during the awards dinnerheld on Tues., April 27, at The UniversityCenter at Kent State University Stark.

RSVP by April 21!Don’t miss Stark County’s premier business event! The Business Excellence

Awards begin with a cocktail receptionat 5:30 p.m., followed by dinner and the awards presentation at 6:30 p.m.Tickets are $45 per person.

Register online atCantonChamber.org.

NOMINEES: If you have questions regarding the submission of nomineeinformation, please contact Nancy Leffler,event manager, at (330) 458-2073 or nancyl@cantonchamber.org.

OUR SPONSORSBruner-Cox LLP, Krugliak, Wilkins,Griffiths & Dougherty Co., LPA,The Repository and Stark StateCollege of Technology.

Business Excellence Awardnominee information duethis month

5C a n t o n R e g i o n a l C h a m b e r o f C o m m e r c e

The Canton Regional Chamber is stirring up fun in February with thebrand new STIR AFTER HOURS SMALLBUSINESS NETWORKING series! Whatbetter place to celebrate our allnew, don’t-miss networking shindigthan Canton’s newest hotspot –Gervasi Vineyard & Italian Bistro – on Feb. 18.

Relaxed dining and great times will never be the same with GervasiVineyard coming into the fold thisyear. Gervasi is Canton's new spot forgathering and relaxing with a no rushatmosphere. You can hang in theloft, at the Tasting Bar, on the patio or make your adventure along thewalking trails.

Gervasi offers nine varieties of red and white wines. Grapes aregrown primarily in the Ohio region. The Italian Bistro will seat over 160guests (with room for 120 moreoutdoors) and include an extensiverustic Italian menu served in smalland large plate portions for sharing.The menu will include fresh, seasonalingredients hand-selected from local farmers including antipasti, salads, wood-fired pizzas, entrees,and desserts.

The property vineyards, lagoon, and landscaping are picturesquefrom every view and include a wed-ding pavilion, walking trails, outdoor dining, and yard game activities for relaxation and fun after your delicious meal. For more details onGervasi Vineyard and Italian Bistroand the grand opening in March,visit GervasiVineyard.com.

The first STIR AFTER HOURS will be the first event to be held at the buzz-worthy bistro, which doesn’t officiallyopen to the public until March. Be the first to try delicious Italian cuisine and what are anticipated to be some of the finest wines from Ohio vines before they maketheir grand debut! Best of all - Stir After Hours is just $5!

RSVP for the new Stir After Hoursonline at CantonChamber.org.Reservations are required and space is limited!

Thursday, Feb. 185:30 p.m. – 7:30 p.m. Gervasi Vineyard & Italian Bistro1700 55th Street NE •Canton, OH Cost: New price - just $5!RSVP by Feb. 16

You’ll be aSTIR with anticipation of ourNEW AFTER HOURS networking series

Stir is about mixing with businessliaisons old and new, blendingsocializing with sales calls andswirling a little bit of dallianceinto your dealings!

The Stir After Hours Small BusinessNetworking series adds a littleswizzle and a lot of sizzle to oursuccessful Business After Hoursevent. You can expect specialmonthly promotions and dis-counts, more lavish door prizes,bolder locations and elaborateevent themes. You can alsoexpect great complimentaryfood, beer and wine. There willbe plenty of faces old and newfor you to make contact with this

year – and at a mere $5 per person, you can’t afford not tomake this event a part of yoursales and marketing budget.

Come to Stir After Hours, and usethe most “social” media of all! It’sperfect for small business owners,sales and marketing professionalsand anyone who wants to devel-op a network of contacts whilecelebrating the end of anotherlong workday.

Get in on the Action! You won’t want to miss a singleSTIR – each month we’ll be doinga grand prize drawing for a fea-ture article in ACTION Newsletter

for your business. There’s no better way to reach our 2,800member contacts than with a feature that puts your company, product or service in the spotlight.

The who’s who of Stark Countybusiness could be stirring aboutyou as new issues arrive the firstweek of each month, beginningwith the first Stir Fry Hot Businesson the Burner article in our Aprilissue. With only twelve issuesavailable per year – you can’tafford to miss a single stir aroundour new after hours networkingconcept.

Why are we STIRring things up with Stir After Hours?

STIR UP ROMANCE with a Get-A-Way for 2 - $275 Value!Stir After Hours in February will featurea romantic get-a-way for two toMcKinley Grand Hotel in downtownCanton. The package includesaccommodations, dinner at Thorpe'sMarket Avenue Grill, a couple's relaxation massage and room service breakfast! Keep the romanceof Valentine's Day going after the holiday with this wonderful door prize package.

C a n t o n R e g i o n a l C h a m b e r o f C o m m e r c e6

HOF Enshrinement Festival QUEEN PAGEANTseeking applications beginning Feb. 15

Baker, Dublikar, Beck,Wiley & Mathews

attorneys at law

Telephone: (330) 499-6000Telecopier: (330) 499-6423

400 SOUTH MAIN STREETNORTH CANTON, OHIO 44720

www.bakerfirm.com

The Pro Football Hall of FameEnshrinement Festival Queen Pageantapplications and tickets will be availablebeginning Monday, Feb. 15, at the Canton Regional Chamber of Commerce,Enshrinement Festival department, 222Market Ave. N., in downtown Canton.Applications can be picked up at theEnshrinement Festival office weekdaysfrom 8:30 a.m. to 5 p.m. The deadline tosubmit the application and a $65 fee isMonday, March 16, by 5 p.m.

Candidates cannot be younger than ahigh school senior and 18 years old byMay 1 or more than 23 years of age before Sept. 1. Candidates must resideand, if employed, work within a 30-mileradius of Stark County.

All potential candidates are invited toattend the second annual “Screen theQueen Pageant” session which will takeplace Saturday, Feb. 27 at the CantonRegional Chamber of Commerce from 9 to 11:30 a.m. This session will help youngladies decide if they would like to enterthe Pageant, and give them a better ideaof what to expect if they do. Participantswill have the opportunity to review the2009 Queen Pageant DVD, learn about the judging experience from past years’judges, hear from a past queen who willshare her memories, and ask questionsabout the process. This informative,informal session is FREE, but reservationsmust be made in advance by callingTonya Stuck, event manager, at(330) 458-2052.

The Queen Pageant will take placeThursday, May 13, at The Canton PalaceTheatre. All seats are reserved at $17 each,and tickets can be purchased at theCanton Regional Chamber, Canton AAA,Massillon AAA and all area Freda’sHallmark stores.

At the conclusion of the Pageant, theEnshrinement Festival Queen and courtmembers will be selected on the basis ofpersonality, poise, beauty, communicationskills, academic achievement and serviceto community. The number of courtmembers selected will coincide with thenumber of members of the 2010 Class ofEnshrinees into the Pro Football Hall ofFame. The Queen and her court will serveas role models and goodwill ambassadorsthroughout the community, and one oftheir most memorable experiences will betheir ride on a float in the EnshrinementFestival Timken Grand Parade.

Schott returns as Queen Pageant chairfor the second year

Patti Schotthas been named chair of the 2010Pro Football Hall of FameEnshrinementFestival (HOFEF)Queen Committee.This is her secondyear in this capaci-ty, having servedon the committee

since 2003. Assisting her with leadershipresponsibilities will be Kara Abbott,committee vice-chair.

Schott retired in 1999 after 32 years as aregistered nurse at Mercy Medical Center.She currently operates Taggarts Ice Creamand Kennedy’s Barbecue with her hus-band, Ernie. She received her bachelor’sdegree from Mercy School of Nursing.Schott has served as secretary for WestPark Neighborhood Association and president of Marketeers Investment Clubof Ohio. She was on the Mercy Alumniboard, St. Benedict Catholic Church ParishCouncil and the St. Benedict CatholicChurch Parish Faith Community Nursingprogram. She was the 1995 Mercy MedicalCenter Manager of the Year and was recognized as the 1995 OutstandingAlumnus by the Mercy School of Nursing.

The Queen Committee is responsible for working with Enshrinement Festivalstaff in coordinating all activities relating to the HOFEF Queen and court.Committee members serve as officialchaperones for the Queen and court dur-ing their community service activities andEnshrinement Festival event appearances.

For more information regarding applica-tions, tickets or sponsorship opportunities,contact Tonya Stuck at (330) 458-2052,or visit the Enshrinement Festival Web siteat www.profootballhofef.com.

Patti Schott

7C a n t o n R e g i o n a l C h a m b e r o f C o m m e r c e

Back to back blues bursts intodowntown Canton this summer

ELVIN BISHOP AND HOT TUNA ELECTRIC

HEADLINE 2010 CANTON BLUES FEST

The 2010 Canton Blues Festival,presented by the Canton RegionalChamber of Commerce, will be heldJune 18 and 19 in downtown Canton.Scheduled to perform at the annual festival are blues legends Elvin Bishopand Hot Tuna Electric.

Elvin Bishop was just plain born to be ablues musician, even if it did take him afew years to know such a thing as bluesmusic even existed. Late one nightwhen Elvin was 14 or 15, the atmospher-ic conditions a little rough, Jimmy Reed’sharmonica came cutting through thestatic from WLAC in Nashville, and ElvinBishop’s life was changed – he found thegood part of rock and roll he had beenlooking for. Today, Bishop is a slide guitargreat with more than 45-years of bluesunder his belt. Rolling Stone has praisedhis “careening slide and razor-edgedbursts, all delivered with unflaggingenthusiasm and wit”. For more informa-tion, visit ElvinBishopMusic.com.

From their days playing together asteenagers to their current acoustic andelectric blues, no one has more consis-tently led American music for the last 50years than Jorma Kaukonen and JackCasady, the founders and continuingcore members of Hot Tuna Electric. It’sbeen a long and fascinating road tonumerous exciting destinations. Twothings have never changed: They stilllove to play as much as they did as kids,and there are still many, many excitingmiles yet to travel on their musicalodyssey. Album has followed album –more than two dozen in all, not count-ing solo efforts, side projects, andappearances on the albums of otherbands and performers – and they con-tinue to develop their interests andstyles, both together and in individualpursuits. In an era in which old bandsreunite for one last tour, Hot Tuna can’tbecause they never broke up. For moreinformation, visit HotTuna.com.

The Canton Blues Festival is FREE to all attendees, but V.I.P. membership passesare available. The two-day festival willkick-off Friday, Jun. 18, from noon to10:30 p.m., with Elvin Bishop performingat 8:30 p.m. The music picks back up onSaturday, Jun. 19, from noon to 10:30p.m., with Hot Tuna Electric performingat 8:30 p.m. Full details and performanceinformation for the 2010 Canton BluesFestival will be coming soon towww.cantonbluesfest.com.

2010 CANTON BLUES FESTIVAL LINEUPFriday, June 1812 PM … North East Ohio Blues Jam2 PM … Mr. Stress Blues Band4 PM … Shady Drive6 PM … Special Guest Star

John Lee Hooker, Jr.8:30 PM … Headliner Elvin Bishop

Saturday, June 1912 PM … Blues in School2 PM … Blue Lunch4 PM … Armstrong Bearcats6 PM … Special Guest Star Ana Popovic8:30 PM Headliner Hot Tuna Electric

As of this printing, the 2010 CantonBlues Festival is brought to you byCormony Development and StandardPlumbing & Heating Co., and support-ed by Buxton Roofing, Phil and NancySonner and Schauer Group, Inc.

GET THE VIP TREATMENT!VIP Blues Festival Membership packages availableOne Year Blues Festival VIP Membershipavailable for $75 per person. With yourone-year VIP membership, you’ll receive:

• 2-Day 2010 Canton Blues VIP Pass,complete with appetizers, beer and soda and private front of stage seating

• Email newsletters with the latest Blues Festival information and special event notices

• Advance notice of the year’s full entertainment line-up

Get your Blues Festival VIP Membershipsquickly before they sell out – contactMarci Saling, Blues Festival eventmanager at (330) 458-2072 or visit CantonBluesFest.com.

Chamber seeking high schoolmusicians for third annual

BLUES IN SCHOOLS PROGRAM

The 14-week Blues in Schools program, to be held in the Lower

Level Lounge at Kent StateUniversity Stark, will begin onSaturday, March 13, at 10 a.m.The weekly sessions are threehours in length and include

rehearsals and hands-on instruc-tion. Applications are due by

Feb. 12. Contact Nancy Leffler at nancyl@cantonchamber.org

or (330) 458.2073 for moredetails and to apply.

Elvin Bishop

Hot Tuna Electric

The Canton/Stark County Convention & Visitors’ Bureau hasannounced its 2010 board of directors.

This year's board will be lead by Board Chairman Ron Byrd.The board consists of 15 members, including: Katrina Barton,Westfield Belden Village, Ron Byrd, Russell & Byrd LLC, NicholeCardinale, Pro Football Hall of Fame, Frank Cilona, Courtyard byMarriott, Sarah Coblentz, Hartville Marketplace, Joe Daleiden,415 Group, Joe Folk, The University Center at Kent State UniversityStark, Steve Karapasha, Canton AAA, Doug Lane, North CantonChamber of Commerce, Ed Murray, Krugliak, Wilkins, Griffiths &Dougherty, Harry Paidas, Mount Union College, Ron Ponder,WHBC, Bob Sanderson, Massillon Area Chamber of Commerce,Dennis Saunier, Canton Regional Chamber of Commerce andGeoff Tompkins, Canton Memorial Civic Center.

Stark County Board of Commissioners has an ex-officio board position.

“Our new board brings a great variety of experience and expectations to the CVB,” noted Bureau Executive Director John Kiste.“Having such a diverse and experienced board will help us to further develop a strong economic engine for tourism in Stark County.”

CVB elects 2010board of directors

Whether you have used One-Stop services or not, youropinion is very important to the Ohio Department ofJob and Family Services. Please take a few minutes to fillout Ohio’s online business survey.

Ohio’s One-Stop System consists of numerous partneragencies that deliver employment and training servicesto businesses, job seekers and youth. In Ohio, there are31 full-service One-Stop sites and 59 satellite sites.Business customers can expect services such as jobposting, pre-screening, employee assessment, job fairs,training, layoff aversion and mass recruitment. Canton’slocal One Stop facility is the Employment Source.

Visit www.OhioMeansJobs.com and select“Employer for more information.

Take the survey online: http://bit.ly/4N6bLt

Your opinion matters!Take Ohio’s online business survey

C a n t o n R e g i o n a l C h a m b e r o f C o m m e r c e8

9C a n t o n R e g i o n a l C h a m b e r o f C o m m e r c e

A Fast BreakFavorite!Motivationalspeaker and salestraining guruMarvinMontgomery’senergetic andpractical salestraining programwill assist you andyour business in

making sales and taking customer rela-tionships to the next level. Garner pro-ductivity tips for your staff with Marvin’sPrepare & Practice philosophy. Marvin’smessage emphasizes the tried and truetechniques that have assisted hundredsof organizations to meet or exceed theirsales goals. You will walk away from thisprogram energized and Marvinized!

As an experienced motivational speakerand professional sales training specialist

for over 30 years, Montgomery hasassisted hundreds of organizationsimprove their productivity. He hasearned widespread national recognitionand praise. It stems from his informative,practical and stimulating programs thatreflect his basic philosophy: preparationand practice are the keys to sales suc-cess. It is not the same old sales trainingmessage. Montgomery’s message willprevent those who experience it fromever using outdated training methods of trial and error or learning by doing.

Beyond this important segment of theprogram, Fast Break attendees have theopportunity to obtain business leadsthrough enjoyable networking activitiesat an event that has built a reputation asone of the most energetic lead-produc-ing sessions around. Bring a door prizevalued at $15 or more and receive 30seconds at the microphone to promoteyour business.

Friday, Feb. 127 a.m. registration7:30 a.m. programCourtyard by Marriott4375 Metro Cir.North Canton, OHCost: $18 members;$21 members less than 48 hours in advance; $25 non-membersRSVP by Feb. 10

SEASON PASSES STILL ON SALE!

VISIT CANTONCHAMBER.ORGTO PURCHASE AT

AN EXCELLENT VALUE!

Get Marvinized - a perennial favorite at FebruaryAultCare Fast Break Breakfast

Save your seat;register in advance at

www.cantonchamber.orgor call (330) 458-2085.

In order to better accommodateguests at Canton Regional Chamber

of Commerce events, we ask that yoube sure to register in advance for each event. This will ensure that

we have accurate counts for food service and seating.

Please register online atwww.cantonchamber.org.

Please call (330) 458-2085 to registerwith Rosie Kurtz. Cancellations madeless than 48 hours before the begin-ning of an event are not eligible for

refund. No-shows will be billed.

In order to reduce operation costs,registration for all major Canton

Regional Chamber of Commerce events– such as Annual Dinner or awards

dinners – must be paid in advance ofthe event. Guests may pay for monthly

programs in advance or at the door by check, credit card or cash.

Marvin Montgomery

C a n t o n R e g i o n a l C h a m b e r o f C o m m e r c e10

Participation in Leadership Stark Countyprovides a myriad of benefits to the individual and the community; however,you may not know the direct benefitsto businesses when they sponsoremployees for participation in theSignature program. Why and howshould individuals apply for theSignature Program?

The LEADERSHIP STARK COUNTYSignature Program:

• Facilitates networking opportunities that provide business solutions

• Increases workforce leadership capacities resulting in greater organizational effectiveness

• Garners community recognition of your company’s community commitment

• Provides knowledge, exposure and contacts that will enable participants to work more effectively in the community and in their careers

• Prepares, positions, and challenges participants to become involved in Stark County

• Exposes the best and brightest of StarkCounty’s emerging and existing leaders to current issues covering every range of the spectrum of community life, as well as facilitating valuable contacts with people who get things done

In short, the Signature Program is apowerful tool for your business!

Leadership Stark County is now takingapplications for the 24th Signature Class.The Signature Class will meet fromSeptember 2010 through June 2011.Tuition assistance is available for candi-dates from non-profit organizations,education and government sectors.

For more information or to apply, go to LeadershipStarkCounty.org or call Fran Wells at (330) 458-2094.Applications must be received byFriday, April 30.

How does participation in Leadership Stark CountyBENEFIT MY BUSINESS?

The FebruaryStark CountySafety CouncilLuncheon willexamine crucialconfrontations in the workplace.By the end of thepresentation, par-ticipants will havea better idea ofhow to improve

results and relationships by confrontingunsafe actions, violated expectationsand bad behavior. During the presenta-tion, Tim Bauserman of SouthamConsulting will help attendees examinecrucial elements that occur before andduring the confrontation, based uponCrucial Confrontations Training byVitalSmarts, named one of the top training products by Human Resource Executive magazine.

You will learn about the skills of holdingothers accountable for safe behavior in a manner that focuses on gettinggood results while strengtheningrelationships.

Before the ConfrontationIdentify “Activators” that encourage/discourage safe behavior.

Identify the right problem and decidehow to deal with it

Take charge of our emotions byviewing unsafe acts through six sources of influence

During the ConfrontationDescribe the problem in a way that setsthe right tone for everything that follows

Diagnose whether the unsafe behavior is due to motivation, ability or both

Make safe behavior motivating withouthaving to go to power

Make it easier to work safely byidentifying and removing barriers

Deal with interruptions and side issueswithout getting sidetracked from theright problem

Bauserman has spoken to numeroussafety councils and other organizationsin Ohio and West Virginia. He is aCertified Trainer for CrucialConversations and CrucialConfrontations. Bauserman has extensive experience in manufacturing.Clients enjoy his blend of engineeringbackground and his ability to connectbest practices, skills and concepts toimportant organizational concerns.He helps clients get “unstuck” with akeen sense of what needs to be doneand how to do it.

Thursday, Feb. 1111:30 a.m. – 1 p.m.Meyer’s Lake Ballroom3218 Parkway St.Canton 44708Cost: $16Reservations are requiredRSVP by Feb. 9

Spotlight Company:

Confrontations in the workplace at February’sSAFETY COUNCIL LUNCHEON

Tim Bauserman

11C a n t o n R e g i o n a l C h a m b e r o f C o m m e r c e

Closely held businesses are the backboneof the American economy. Despite theattention paid to the stock market, the8,500 public companies traded thereprovide only 24 percent of private sectoremployment; by contrast, 4.6 millionclosely held companies provide 76 per-cent of employment in the private sector.Practically all the job generation in thecountry is in the closely held sector.What is the most cost effective means of retaining these businesses and thejobs they provide in our communities?Timely and effective succession planning.

Attend this important two-part sessionon Feb. 17 & 24 at Glenmoor CountryClub to learn the ins and outs of succes-sion planning for your small business.

This important two-part session is presented through a collaboration byThe Succession Planning Program atKent State University and the CantonRegional Chamber of Commerce.

The program is co-sponsored byBuckingham, Doolittle, and Burroughs LLP and Bruner Cox LLP.

For questions about the event, pleasecontact Nancy Leffler at nancyl@canton-chamber.org or (330) 458-2073.

Wed., Feb. 17 and Wed., Feb. 248 – 11:30 a.m.Glenmoor Country Club4191 Glenmoor Rd. • Canton 44718Member Cost: $45 single session,$75 both sessionsNon-Member Cost: $60 single session,$100 both sessionsRSVP by Feb. 15 online atCantonChamber.org

Succession planning is key to ensuringbusiness in the future Learn more at two-part seminar in February

13C a n t o n R e g i o n a l C h a m b e r o f C o m m e r c e

Editor’s note: In keeping with ystark!’smission – to attract, retain and ENGAGEtalented young people in Stark County –ACTION will feature monthly snapshots of outstanding young entrepreneursthroughout 2010.

Name: Alexander J. Haas

Age: 29

Company Name: Muggswigz Coffee &Tea co.

How did you come up with the ideafor your business/product/service? I wish I could say that coffee and tea wasmy idea. I have a passion for interestingand pleasurable culinary experiencesand especially for coffee and tea. I thinkit is just my style and the style of my co-workers to craft something the best wecan. We buy the best unroasted coffeeand loose tea for our needs, and obsessover perfecting them so that whether itis consumed in our store, at home oroffice, or with one of our wholesaleclients, it can be enjoyed to its maximumpotential. What also keeps it exciting isthat our product is never a stagnantthing. Not only do we adapt to guests’changing tastes, we are also continuous-ly trying to push the limits of quality.Also, because our raw materials aregreen coffee and tea, we need to adaptto the inherent variability in agriculturalgoods. When starting the company, I sawa large business opportunity for me ifpeople in the area appreciated highquality coffee and tea because there wasno one else doing it. So we tried it outand thankfully people in the area doappreciate it!

Which attributes best define you as anentrepreneur? Detail-oriented, technical/scientific, pas-sionate about quality and innovation.

Why have you chosen Canton as yourhome base? Canton is my hometown. I love the people here, but seven years ago therewasn’t much going on downtown and I wanted to help it blossom.

How have the amenities of StarkCounty contributed to your success?Some of the amenities of Stark Countycontribute to the influx of cash into thelocal economy, which aids Muggswigz in a general way. Other Stark Countyamenities create more opportunities forour employees to enjoy life, which holdsinestimable value. More directly, theevents downtown create business andhelp residents unfamiliar with down-town feel more comfortable enjoying allthe character and pleasantness strollingdowntown has to offer.

Why is having a strong YP communityimportant for your business?Because espresso culture is relativelyyoung in the U.S. Many of the peoplewho have adopted it into their lifeare younger. So the YP community isimportant to Muggswigz on both sidesof the bar.

What are your thoughts on ystark!? They have a mission that is particularlyuseful to the area and are implementingit with ingenuity and energy. Keep upthe good work!

What advice would you give to YPswho share your entrepreneurialstreak, but are just getting started? It’s probably not as difficult as you think,but it will probably be more work thanyou think. So don’t be afraid to jump in so long as you are ready to endureworking many hours. Secondly, stay realistic or have someone who can helpto extract your head from your unrealis-tic entrepreneurial dream cloud. Stayinnovative and passionate, but attemptto see situations objectively and budgetwith realistic financing.

What’s next for you?I have recently returned from visiting teagardens and coffee farms in India, andwe are working on making more con-nections with tea and coffee farmers toimprove quality, consistency, value andtransparency. Having relationships withthe farmers also enables us to havespecific lots of coffee or tea grown, caredfor, and processed for us by our guide-lines. We have won industry awards forour baristas, our coffee brewing and ourcoffee roasting, but we are improving allof those things continuously. Actuallycollaborating with the farmers growingour coffee and tea is an exciting andunique next step to really bring valueand exceptional quality to our retail andwholesale customers.

NEW in 2010! Young Entrepreneur Snapshot

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Three’s a crowd! And that’s agood thing for Stark County

NOMINATE the sharpest, most driven YOUNG LEADERS for the THIRD ANNUAL Twenty under 40! awards.

Who are we looking for?Eligible “young professionals” are Stark Countians between 20and 40 years old in ALL career industries. We’re looking for allnominees – not just ystark! members. Full eligibility informationis available at ystark.org.

What’s the easiest way to nominate?Online! Visit ystark.org and complete the nomination form ordownload a hard copy.

What’s the deadline?We need all nominations by Sunday, Feb. 7. No exceptions!

Anything else I should know?Winners of the 2010 award will be toasted at an eclectic, gala award event on June 14 at Gervasi Vineyard & Italian Bistro(opening in March).

Who’s making this possible?Twenty under 40! is presented by ystark! and The Repository and sponsored by Aultman HealthFoundation, Black McCuskey Souers & Arbaugh,Huntington Bank and The Timken Company.

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We’re working to make Stark Countythe place to be for young profession-als to live, work and play ... and weneed your help!

In order to continue to deliver thegreat events, programs and profes-sional development opportunities thatarea YPs need to thrive, we’re askingfor a small donation to ystark!, StarkCounty’s young professional initiative.

We’re asking for donations to our funddrive from individuals and companiesat all levels.

Please invest with us. Together we cancontinue to grow Stark County’s abilityto attract, retain and engage youngprofessionals!

Individual Giving Levels$500 Addict:

I never miss an event!$250 Fanatic:

I love ystark!$150 Groupie:

I’m telling my friends about you$100 Enthusiast:You are making this community cool

$50 Believer:Yep, you’ll usually find me hanging out

$25 Follower:You are on to something here

Corporate Giving Levels$500 Addict ... YP Patron Extraordinaire

$250 Fanatic ... YP Devotee

DONOR BENEFITSAs a donor to our Fund Drive, you’ll berecognized online for your donation -plus you’ll have our undying gratitude!

DONATE NOW!Visit ystark.org to donate online byFeb. 28, or to download a pledge card.

Fund DriveKick Off

The Small Business Development Center(SBDC), Kent State University Stark isproud to announce the first annualStark County Entrepreneur Week.This event-filled week, providing opportunities for entrepreneurs at alllevels, is a collaboration between theStark County Chambers of Commerce,the Stark Development Board (SDB) andthe SDBC, and will be held February 22 -26, at The University Center, 6000 FrankAvenue NW in Jackson Township.

Headlining the week of events will be akeynote address by Dan Gilbert, chair-man and founder of Quicken Loans Inc.,majority owner of the NBA’s ClevelandCavaliers, the American Hockey League’sLake Erie Monsters and operator ofQuicken Loans Arena.

In 2007, Gilbert launched Bizdom U inDetroit, Mich., with a mission to createsuccessful businesses, jobs, growth andwealth in large, urban cities. The non-profit organization operates a four-month business development program,providing comprehensive, real-worldtraining and mentorship for aspiringentrepreneurs. Those who completethe program and develop an approvedbusiness plan receive funding for theirbusiness and continuous guidance inlaunching and leading it.

In November 2009, Gilbert successfullybacked a proposal to authorize first-classcasinos in Ohio’s four largest cities, whichwill create 34,000 Ohio jobs and gener-ate millions of dollars in tax revenues for public services, safety and schools.

For his contributions to business mentoring, Gilbert has received theEntrepreneur of the Year award fromErnst & Young and has been inductedinto the Junior Achievement Hall ofFame.

Stark County Entrepreneur Week willalso feature an address by Ray Leach,CEO and creator of JumpStart, one ofthe most active and innovative venturedevelopment organizations in theUnited States. Leach’s energy and leader-ship experiences from founding fivehigh-growth entrepreneurial endeavorsin the last 20 years will contribute to hisinspiring address.

Stark County Entrepreneur Week willalso include:A Panel of Entrepreneurs, featuring several of Stark County’s leading entrepreneurs divulging the secrets to their successful businesses;

The seminar “Ten Steps to BusinessSuccess for Creative Entrepreneurs,”presented by Jackie Peterson, authorand 30-year veteran counselor;

The Stark County Student Entrepreneurs,representing the county’s five collegesand universities, in a competition topromote “The Business of Arts in StarkCounty;” and

Representatives of local supportresources, including SBDC and SCORE,will be available to discuss how theirservices can benefit local entrepreneurs.

For more information, visit www.can-tonsbdc.org or call the SBDC at (330)244-3290.

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Stark County Entrepreneur Weekto feature Cavaliers owner Dan Gilbert

Employers of all sizes are facing thesame struggles – rising health care costsand lost productivity due to absencesand recent downturns in the economy.Small to mid-size employers are furtherburdened due to fewer availableresources and less time available to helpthem effectively manage workplaceabsences and promote a healthy work-force. This article is one in a three-partseries where absence managementchallenges and solutions will beclosely examined.

To gain a better understanding of howthe Family Medical Leave Act (FMLA)affects employers, CareWorks USA’sDisability Management Services recentlyconducted a survey of clients. Surveyresults reveal that the administration of FMLA remains to be a significantconcern among employers.

In fact, one third of small to mid-sizeprivate and public employers whoresponded to the survey wereconcerned with compliance and theamount of time it takes to managetheir current FMLA program.More than 49% of employers reportedhaving difficulties administering theirFMLA program and 64% reportedmanual tracking as their recordkeeping means.

In addition to the manual record keep-ing and lack of education of managersand supervisors, many employers indi-cated the burden on human resourcesstaff; and consistency issues posed sig-nificant challenges to effective and efficient administration of leaves. Otherswere concerned about compliance dueto new federal regulations announced inJanuary, 2009. Keeping up to date withregulation changes can pose bothadministrative and human capital strainson an organization. The most recent regulation changes that employers needto be concerned about are specificallyrelated to the Military ProvisionExpansion signed by President Obamaon October 27, 2009. While the DOL hasnot yet issued specific language relatingto the new provision, the changesexpand the definition of who qualifiesfor leave under the military provisions.

Employers expressed concern aboutabsences in general, not just those relat-

ed to FMLA. Workers’ compensation andshort-term disability programs havebeen historically viewed as a “claimsadministration” process. Claims would be filed and the paperwork processed.There was little intervention from clinicalprofessionals, and the claim focus wason stopping the benefit to reduce costsfor the employer. There was rarely dis-cussion held with physicians, nurses andemployers to help facilitate a safe andtimely return to work for the employee.

The unstable state of our economyand increasing regulatory require-ments are driving employers of allsizes to look closely at how all types of absences are being managed.

There can be a tremendous amount ofoverlap with federally mandated leaveregulations, disability insurance pro-grams and workers compensation; sointegrating is a logical step for publicentities these days. Outsourcing theadministration of federal and state man-dated Family and Medical Leave Act(FMLA) claims, sick leave and disabilitybenefit programs; or the integration ofall absence programs was once thoughtto be an effective strategy for primarilylarge private employers. Small and mid-size public and private employers arenow realizing the benefits of outsourc-ing and benefit integration.

In fact, the survey revealed that 82percent of all respondents wereunsatisfied with their currentFMLA program and had consideredoutsourcing as an option.

There are many types and levels of out-sourcing options available to employers.The options range from stand-aloneadministration of FMLA claims and state-specific programs, to integrated benefitsdelivery of FMLA, short-term and longterm disability, workers’ compensation,group health, employee assistance pro-gram, case management and rehabilita-tion. Integrated Disability Managementprograms should consist of a centralizedintake, a strong claims managementprocess, medical case management, astrong return to work policy and soliddata reporting components. Someemployers are finding ways through

software applications or third partyadministration to achieve integrated disability management.

When considering if benefit integra-tion and/or outsourcing are viableoptions, employers should ask themselves the following:• What are your current absence rates?• Are you in compliance with Federal and

state leave laws?• What processes are currently in place

for leave reporting?• How do you track your leaves?• Are any of your benefits

integrated already?• Is the morale of your employees

affected when other employees have excessive absences?

• Are you experiencing any difficultywith benefit abuse or misuse?

• Are you running FMLA concurrentwith workers compensation, sick leave,STD and other leave benefits?

• What resources can be dedicated toabsence management – both financial and human capital resources?

• Does your current process involvemedical management of any sort?

• And finally, what goals would you hope to achieve with benefit integration and/or outsourcing?

While there are many other questionsemployers would want to ask, thesequestions provide a good basis to getemployers thinking about options onhow to improve their absence rates. Thereasons to outsource can be many – costsavings, increased productivity, improvedemployee morale, better compliance andthe list goes on. The key to knowing ifoutsourcing and benefit integration isright for your company starts with exam-ining the current state of your absencerates and benefit programs. Benefit inte-gration and outsourcing can be the cata-lysts to help employers achieve reducedabsence rates, increased productivity,improved workforce stability and overallreduced costs associated with absences.

The second article in our three partseries,“What you don’t know can hurtyou,” will examine common FMLAcompliance mistakes that can landyour company in court and how youcan avoid them.

Absence Management - Is it a challenge for you?Part One of Three-Part Series

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USPS Statement of Ownership

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It’s time for you to begin planning for your workers’ compensation future. You are likely receiving information from manycompanies about their group rating programs and how much money they can save your business. While they may beable to save you money in the short term, these companies often lack the quality, comprehensive customer service andprogram stability that helps to ensure continued long-term group rating discounts.

If your company is interested in group rating, you should be considering the program that supports your local economy.As a member of the Canton Regional Chamber of Commerce, it’s important to note that the Chamber has a partnershipwith CareWorks Consultants Incorporated (CCI) and the Buckeye Workers’ Compensation Alliance. Our Chamber pro-gram is one of the most competitive available. In addition to offering significant premium discounts up to the BWC maxi-mum discount, CCI provides comprehensive cost control services designed to help maintain your group rating status.

Your Chamber membership may already qualify you for this group rating program. Long term discounts, high savings,program stability and comprehensive quality services could save you significantly by switching your program to CCI.Any company interested in applying, whether a Chamber member or not, should complete the AC-3 group rating application form below or online here: www.careworksconsultants.com/groupratingapplication/canton. CCI will provide a free, no-obligation analysis of eligibility.

For more information about the Group Rating Program from CCI, please contact Robert Nicoll at (330) 452-1050, ext. 14.You may also contact Denise Burton at deniseb@cantonchamber.org or Terri Fullmer at terrif@cantonchamber.org in ourmembership department with questions.

Chamber’s Workers’ Compensation Group Rating savessignificant premium dollars – submit your AC-3 today

WELCOME to our newest members, who joined Canton Regional Chamber ofCommerce in December. We encourage you to patronize their businesses.If you know of other businesses that would benefit from Chamber member-ship, please contact the Membership Department at (330) 458-2067.

AA Sound & Lighting, Inc.(SOUND REINFORCEMENT-STAGING-LIGHTING)Jodi L. Workman36 N. VanBuren Ave.Barberton, OH 44203(330) 644-3884www.aasound.com

APG Office Furnishings (OFFICE FURNITURE & INTERIOR DESIGN)Nick Square40 E. Buchtel Ave.Akron, OH 44308(330) 966-4947www.APGof.com

Big Dog Lacrosse.com (LACROSSE)Jim Davis7709 Fox Run Ave. NWNorth Canton, OH 44720(330) 685-7199www.bigdoglacrosse.com

Canton Montessori School (SCHOOLS - KINDERGARTEN THRU 12TH GRADE)Pam Butler125 15th St. NWCanton, OH 44703(330) 452-0148www.cantonmontessori.org

Canton Towing Inc.(TOWING)Joe Coram2115 30th St. NECanton, OH 44705(330) 493-6900www.cantontowing.com

Community Harvest of Stark County(SOCIAL SERVICE AGENCIES)Faith R. Barbato4915 Fulton Dr. #7Canton, OH 44718(330) 493-0800www.communityharveststark.org

Drummond Chocolates (CANDY - MANUFACTURERS)Kathy Drummond1314 Erie St. S, Ste BMassillon, OH 44646(330) 437-1188www.drummondchocolates.com

Everhard Products, Inc.(MANUFACTURERS)James L. Anderson1016 9th St. SWCanton, OH 44707(330) 453-7786www.everhard.com

Generation X Landscape Group (LANDSCAPING - LAWN CARE - SNOW REMOVAL)Matthew BloodPO Box 35815Canton, OH 44735(330) 806-7887

Gervasi Vineyard & Italian Bistro(WINERY)Jeff Hicks1700 55th St. NECanton, OH 44721(330) 497-1000www.GervasiVineyard.com

The Hartville Group (INSURANCE - PET)Ashley Lesko3840 Greentree Ave. SWCanton, OH 44706-4017(330) 484-8080www.hartvillegroup.com

Ladies Super Fitness (FITNESS CLUBS)Andrea Tyson811 30th St. NECanton, OH 44714(330) 454-4200

Lighthouse Financial Coaching Services(FINANCIAL COACHING)Dave Williams6854 Promway Ave. NW, Ste. 102North Canton, OH 44720(330) 808-3905www.lighthousefinancialcounseling.com

NAMI Stark County Inc.(MENTAL HEALTH AND/OR DISABILITY SERVICES)Jane James800 Market Ave. N, Ste. 1200Canton, OH 44702(330) 455-6264www.nami.org/sites/stark

Paragon Accounting and Business Service(ACCOUNTANTS - ACCOUNTING CONSULTANTS)Monica Rankin157 Wilbur DriveNorth Canton, OH 44721(330) 575-2291www.paragonabs.com

Proper-Pet (DOG KENNEL - BOARDING & TRAINING)Sandy WilliamsPO Box 456Louisville, OH 44641(330) 324-3165www.proper-pet.com

Quarrymasters, Inc.(GRANITE & NATURAL STONE - SALES,REPAIR & INSTALLATION)Jacalyn Tutthill7761 Hill Church St. SEEast Canton, OH 44730(330) 612-0474www.quarrymasters.net

Spiker-Foster-Shriver Funeral Home(FUNERAL HOMES)Dena B. James710 Tuscarawas St. WCanton, OH 44702(330) 455-0349www.shriverfuneralhomes.com

Spilios Candy Company(CANDY - MANUFACTURERS)Manuel Chavarria1216 Belden NECanton, OH 44705(330) 455-4769

Thompson Entertainment(DISC JOCKEY)Larry Thompson3606 Cleveland Ave. SWCanton, OH 44707(330) 484-4382www.thompsonentertainment.com

Wilson PointeSenior Apartment Homes(APARTMENT RENTALS - SENIOR)Mike Arvay515 5th St. NWCanton, OH 44702(330) 458-0836www.wilsonpointeseniorapts.com

C a n t o n R e g i o n a l C h a m b e r o f C o m m e r c e20

The Huntington National Bank is pleased to announce the appointment of DerekWilliams to Senior Business Banker. In thisrole, Williams will be responsible for develop-ing and managing business-banking relation-ships in the organization’s GreaterAkron/Canton Region with a primary focuson Stark County. A seasoned banker withmore than 32-years of experience in thefinancial services industry, Williams previouslywas the chief deposit officer at Ohio LegacyBank. Prior to joining Ohio Legacy in 2005, heheld various roles with United Bank/UnizanBank. Williams is a graduate of the OhioSchool of Banking and the BAI GraduateSchool of Retail Bank Management.Additionally, he is a graduate of the 16thClass of Leadership Stark County.

Dr. Jeff Danner of Danner Dental is offeringtwo $500 scholarships to graduating highschool seniors in 2010. The awards are opento any deserving 2010 graduating highschool seniors pursuing the dental, medicalor science-related field. Applications for thescholarships may be downloaded directlyfrom the website at www.DannerDental.comor in person at the Danner Dental office,located at 901 Schneider Street SE, NorthCanton. Deadline for completed applicationsand required attachments is March 18, 2010.Selection for the scholarships will be basedon merit, community service and academicperformance.

Abbott Electric is pleased to announce theaddition of Mark Sigler as a project manag-er/estimator and Justin Wise as an arc-flashanalyst. Sigler brings with him over 30 yearsof experience in the electrical contractingindustry. He is well respected in the commu-nity and was formerly the president of FreaseElectric. Wise will add his previous experienceto the growing electrical safety consultingservices that Abbott provides. He holds anelectrical engineering technology degreefrom Stark State College of Technology. Bothwill be working out of the Canton office.

The Sisters of Charity Health System(SCHS) and University Hospitals (UH)announced the finalization of an agreementto restructure the two joint ventures thatoriginated in 1999. This transaction wascompleted on December 31, 2009. In March2009, both health systems acknowledged theneed to change the joint ventures to betterserve the needs of the community and thatgreater effectiveness in operations would becritical to the success of the Catholic hospi-tals’ ministries in today’s economic environ-ment. Completion of the restructuring returnsMercy Medical Center in Canton and St.Vincent Charity Hospital in Cleveland to soleownership by SCHS. SCHS solely owns fourhospitals - St. Vincent Charity Hospital, MercyMedical Center and two hospitals in SouthCarolina - all united in one mission to contin-ue the healing ministry of the Sisters ofCharity of St. Augustine. In addition, the 50-50

joint venture of both systems will continue atSt. John West Shore Hospital in Westlake, withboth health systems equally represented atthe governance level.

Debi J. Zeren, ABR, GRI, PMN, SRES of HayesRealty was installed as the 2010 StatePresident of the Ohio Chapter of Women’sCouncil of REALTORS® in a ceremony held atHilton at Easton in Columbus, OH on SaturdayJanuary 9, 2010. The Ohio Chapter is a 500+member professional real estate group affili-ated with the Women’s Council of REAL-TORSÒ, a national professional developmentorganization with 17,000 members.

In-House Hospice’s Ohio office, located inAkron, is seeking caring volunteers in andaround Stark County. Volunteers provide avariety of support services to both patientsand In-House Hospice staff, including patientcompanionship and household assistance,and office work to aid In-House Hospice’sadministrators. To volunteer or for moreinformation, call 1-800-311-5365 or visit In-HouseHospice.com.

The Boy Scouts of America (BSA) is accept-ing nominations in the Buckeye Councillocated in Canton and across the country forthe BSA 100th Anniversary National Hall ofLeadership. The 100th Anniversary NationalHall of Leadership is an opportunity for any-one to recognize outstanding leadership by aScout, registered Scout leader, or Scoutingvolunteer who made a significant differencein the life of another by the extraordinaryservice they have given. Nominations will beposted through the Hall of Leadership sec-tion of www.Scouting.org/100years. Eachonline nomination is submitted in the form ofa story and must be 450 words or less. Thenomination period closes Feb. 8, 2010, whichmarks the 100th anniversary of the country’slargest youth-serving organization. Judgingwill then begin for the final inductees to the100th Anniversary National Hall ofLeadership.

Keeping connected to the community isimportant, especially when an individual isdealing with unemployment. As a result, TheRepository announced a special reduced ratefor its seven-day subscription of the newspa-per. For only $1 per month for three months,residents can receive home delivery of TheRepository. This dramatically discounted rateis available to out-of-work residents living inthe Stark County. Individuals can take advan-tage of this special rate by bringing a copy oftheir most recent unemployment check toThe Repository offices, located at 500 MarketAve. S. in downtown Canton during regularbusiness hours. The offer is valid to non-sub-scribers of The Repository only and can beextended after three months with proof ofcontinued unemployment.

The Employment Source in Canton and NewPhiladelphia announced the appointment ofseven new members to the WorkforceInvestment Board (WIB). Tim Beauch, direc-tor, human resources for Aultman HealthFoundation; Leslie Callahan, manager/sales -

human resources for Seifert Technologies;Nancy Gessner, director, community devel-opment for Massillon Cable TV, Inc.; LisaPeek, One-Stop Program director for the OhioDepartment of Job and Family Services;Michael Norman, vice president, finance forTwin City Hospital; Darwin Smith, vice presi-dent human resources for Union Hospital andMike Welsh, executive vice president forStrasburg Savings Bank all will serve two-yearterms. The WIB is comprised of individualswho represent business, economic develop-ment, educational, labor and communityorganizations. They work in close partnershipwith the Stark and Tuscarawas CountyCommissioners and the Mayor of Canton inplanning, administering and overseeingworkforce development programs fundedunder the federal Workforce Investment Act.The purpose of the board is to assist areabusinesses by serving as a community work-force development catalyst, promoting notonly a strong economic development effort,but also to support our community’s capacityto meet the challenges of a high productivityworkplace.

Bruner-Cox LLP is pleased to announce thefollowing promotions: Melissa A. Bentley,CPA, was promoted to general servicessupervisor. Bentley joined Bruner-Cox LLP in2007. She graduated Summa Cum Laudefrom The University of Akron, where shereceived a bachelor’s degree in accounting.Jennifer Grossman, CPA, was promoted togeneral services senior associate. Grossmanjoined Bruner-Cox LLP in 2008. She is a gradu-ate of Walsh University with a Bachelor ofArts degree in accounting. Lisa M. Hilling,CPA, was promoted to general services seniormanager. Hilling joined Bruner-Cox LLP in2005. She is a graduate of The University ofAkron, where she received a bachelor’sdegree in accounting. Navneet K. Kaur, CPA,MBA, was promoted to tax supervisor. Kaurjoined Bruner-Cox LLP in 2007. She earnedher master’s degree from Wayne StateUniversity and her bachelor’s degree inaccounting from Ursuline College. Michelle L.Thompson was promoted to general servicessenior associate. Thompson joined Bruner-Cox LLP in 2007. She graduated Magna CumLaude from Muskingum College with a bach-elor’s degree in accounting and business.Bruner-Cox LLP is pleased to announce thefollowing new team members: CrystalBrincat, CA, joins the general servicesdepartment as a senior associate. Brincatholds a Bachelor of Commerce degree fromThe University of Toronto. Brintcat joins theteam with more than three years accountingexperience. Nicole M. Hemmert joins the taxdepartment as a tax associate. She earned aBachelor of Arts degree and Master ofBusiness Administration degree in account-ing from Baldwin Wallace. Hemmert joins theteam with three years tax experience.

Submit Biz Bitz articles tojessb@cantonchamber.org.Deadline is five weeks prior to publication.

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FIRST FRIDAY – Chocolate DreamsFirst Friday on Feb. 5 is sure to make all of your Chocolate Dreams come true!

Area chocolatiers will be selling their decadent creations, while downtown restaurants and bars will create special chocolate-inspired desserts and drinks.

Come downtown for a slice of chocolate heaven!

Confrontations in the workplace at February’s Safety Council LuncheonThe February Stark County Safety Council Luncheon will examine crucial confrontations in

the workplace. By the end of the presentation participants will have a better idea of how toimprove results and relationships by confronting unsafe actions, violated expectations and

bad behavior. During the presentation, Tim Bauserman of Southam Consulting will helpattendees examine crucial elements that occur before and during the confrontation, based

upon Crucial Confrontations Training by VitalSmarts, named one of the top training prod-ucts by Human Resource Executive magazine.

Canton Regional Chamber of Commerce Annual DinnerThe Canton Regional Chamber of Commerce will welcome renowned education reformer

Dr. Willard Daggett to the 96th annual dinner, held Thursday, Feb. 11 at the Canton MemorialCivic Center. Daggett inspires audiences to both embrace what is best about our education

system and make the changes necessary to meet the needs of all students in the 21stCentury. Few topics are as important as the link between education and economic strength,and Dr. Daggett will offer our business community a prescription for preparing U.S. students

to compete globally.

Get Marvinized – a perennial favorite at February AultCare Fast Break BreakfastA Fast Break Favorite! Motivational speaker and sales training guru Marvin Montgomery’senergetic and practical sales training program will assist you and your business in mak-

ing sales and taking customer relationships to the next level. Garner productivity tips foryour staff with Marvin’s Prepare & Practice philosophy. Marvin’s message emphasizes the

tried and true techniques that have assisted hundreds of organizations to meet or exceedtheir sales goals. You will walk away from this program energized and Marvinized!

Succession planning is key to ensuring business in the futurePractically all the job generation in the country is in the closely held sector. What is the mostcost effective means of retaining these businesses and the jobs they provide in our commu-

nities? Timely and effective succession planning. Attend this important two-part session onFeb. 17 & 24 at Glenmoor Country Club to learn the ins and outs of succession planning for

your small business.

You’ll be aSTIR with anticipation of our NEW AFTER HOURS networking seriesThe Canton Regional Chamber is stirring up fun in February with the brand new STIR AFTER

HOURS SMALL BUSINESS NETWORKING series! What better place to celebrate our all new,don’t-miss networking shindig than Canton’s newest hotspot – Gervasi Vineyard & Italian

Bistro – on Feb. 18. RSVP for the new Stir After Hours online at CantonChamber.org.Reservations are required and space is limited!

Congregate & Skate II – ystark! Monthly Meet-UpBring your family out for the second annual Congregate & Skate Monthly Meet-Up at Center

Ice Sports Complex. Admission is FREE - just rent your skates, bring your family and have ablast on the ice!

Stark County Entrepreneur WeekThe Small Business Development Center, Kent State University Stark (SBDC) is proud to

announce the first annual Stark County Entrepreneur Week. This event-filled week, pro-viding opportunities for entrepreneurs at all levels, is a collaboration between the Stark

County Chambers of Commerce, the Stark Development Board (SDB) and the SDBC.Headlining the week of events will be a keynote address by Dan Gilbert, chairman and

founder of Quicken Loans Inc., majority owner of the NBA’s Cleveland Cavaliers, theAmerican Hockey League’s Lake Erie Monsters and operator of Quicken Loans Arena.

Friday, Feb. 196 – 7:50 p.m.Center Ice Sports Complex8319 Port Jackson Ave. NWNorth Canton, OhioCost: FREE!RSVP Online at ystark.org byFeb. 17

Thursday, Feb. 1111:30 a.m. – 1 p.m.Meyer’s Lake Ballroom3218 Parkway St.Canton 44708Cost: $16Reservations are requiredRSVP by Feb. 9

Wed., Feb. 17 and Wed., Feb. 248 – 11:30 a.m.Glenmoor Country Club4191 Glenmoor Rd.Canton 44718Member Cost; $45 single session, $75 both sessionsNon-Member Cost: $60 singlesession, $100 both sessionsRSVP by Feb. 15 online atCantonChamber.org

Monday, Feb. 22 – Friday, Feb. 26The University Center at KentState University Stark6000 Frank Avenue NWNorth Canton, OhioVisit CantonSBDC.org formore information

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Friday, Feb. 127 a.m. registration?7:30 a.m. program?Courtyard by Marriott4375 Metro Cir.North Canton, OHCost: $18 members; $21members less than 48 hours inadvance; $25 non-membersRSVP by Jan. 10

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17&24

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IN ORDER TO BETTER ACCOMMODATE GUESTS AT CHAMBER EVENTS, WE ASK THAT THEY BE SURE TO REGISTER FOR EACHEVENT IN ADVANCE. THIS WILL ENSURE THAT WE HAVE ACCURATE COUNTS FOR FOOD SERVICE AND SEATING.

PLEASE REGISTER ONLINE ATWWW.CANTONCHAMBER.ORG

OR CALL (330) 458-2085 February

5First Friday, Feb. 56 – 10 p.m.Downtown CantonFREE!

Thursday, Feb. 115:30 p.m. cocktail reception, 7 p.m. dinner and programCanton Memorial Civic Center1101 Market Avenue NCanton, OhioCost: $85 RSVP by Feb.5 at CantonChamber.orgor (330) 458-2085

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22-26

Thursday, Feb. 185:30 p.m. – 7:30 p.m.Gervasi Vineyard & Italian Bistro1700 55th St. NE •Canton, OHCost: New price - just $5!RSVP by Feb. 16

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