Feasibility Report: Deciding Which of UNT’s Cafeterias is Best

by: Zikra Toure

Brandon Thurman

Ashton Zittercopf

Table of contents iii

Contents Contents ......................................................................................................................................... iii

Executive Summary ........................................................................................................................ v

Introduction to the Report ............................................................................................................... 3

Methods of Evaluation .................................................................................................................... 3

Results of the Evaluation ................................................................................................................ 4

The best overall cafeteria food .................................................................................................... 4

Cafeteria Location ....................................................................................................................... 5

Cafeteria pizza ............................................................................................................................ 6

Cafeteria Space ........................................................................................................................... 7

Cafeteria Ambiance .................................................................................................................... 8

Ranking According to Criteria Scores ........................................................................................ 9

Conclusion to the Report ................................................................................................................ 9

Recommendation ............................................................................................................................ 9

v

Executive Summary This purpose of this feasibility report is to investigate the best cafeteria on the campus of the

University of North Texas for students to eat in. We evaluated Bruce cafeteria, Kerr cafeteria,

Mean Green, and Champs based on the following criteria:

1. Food

2. Location

3. Pizza

4. Space availability

5. Ambiance

We conducted a survey on campus that asked students to rate each cafeteria according to the

listed criteria. We conclude that Champs and Bruce cafeterias are the best places to eat in and

recommend Bruce cafeteria. Even though Bruce scored one point lower than Champs on the

total, it scored higher on the first three of criteria which are listed according to importance.

3

Introduction to the Report The purpose of this document is to determinate the best cafeteria at UNT. The University of

North Texas contains approximately 36,000 students most of whom live on campus and

regularly eat at the school’s cafeterias. The UNT cafeterias serve a variety of food to these

students; students can get food based on their diet or their nutritional background. Students

input is valuable to the school, they are encouraged to attend the Food Advisory Committee

meeting to give their opinion of the food. The food Advisory Committee is a group of students

that meets monthly with the executive dining team to discuss how the food tastes, the variety of

food, cafeterias changes, the service, and any other suggestions or comment the students may

have. This report will help students to decide which of the UNT cafeterias is the most desirable

to eat at among the following options:

Bruce Cafeteria, centrally located in Bruce Hall, features a salad bar with fresh fruit, with

veggies and soup options.

Kerr Cafeteria, located in Kerr Hall, is the largest dining facility with 2 salad bars, a

multiple entrée line, a burger grill, and a macaroni bar.

Mean Green Cafeteria, located behind Maple Hall, is an all vegan cafeteria. It is known

as the most popular cafeteria on campus.

Champs Cafeteria, located a Victory Hall, features fresh salads, delicious desserts, and

exciting grilling specials.

Methods of Evaluation This section explains the methods we used to make the study. We decided to compare 4

cafeterias on campus, Bruce, Kerr, Mean Green, and Victory cafeterias based the following

criteria:

1. Overall food

2. Location

3. Pizza

4. Space availability

5. Ambiance

We did not include West cafeteria, it lacks the pizza criteria.

The group determined the listed criteria were the top considerations for college students when

deciding which cafeteria was the best to eat at. The group then conducted a survey of UNT

students to evaluate the cafeterias according to these criteria. Students were surveyed at the

cafeterias and the library; the library was chosen as it is the closest public building to most

cafeterias. The survey asked 20 students to rate each option of cafeteria on a scale from 1

(least satisfied) to 10 (most satisfied). The results from each of the criteria for the cafeterias

were added together and then divided by 20 to receive the mean data score for each. [See

4 UNT Cafeteria Feasibility Report

Figure 6] The cafeterias were then awarded points from 1 (lowest) to 4 (highest) according to

where they placed for each of the criteria. These points were then totaled and used to draw

our conclusions from and make a recommendation.

Results of the Evaluation To determine the best UNT cafeteria to eat at, the group evaluated four options according to

the criteria of the best overall cafeteria food, location, the taste of each cafeteria’s pizza, the

available space, and the ambiance of each cafeteria. The criteria were evaluated using the

results from the survey that rated each facility in a scale from 1 (least satisfied) to 10 (most

satisfied).

The best overall cafeteria food Option 4, Champs cafeteria, received the highest rating in the best food overall criteria.

Option 2, Kerr cafeteria, received the lowest rating in the best food overall criteria.

Figure 1

Option 1: Bruce Cafeteria (3 points)

Bruce cafeteria received the second highest rating, 7.53, for best overall food.

Option 2: Kerr Cafeteria (1 point)

Kerr cafeteria received the lowest rating, 5.11, for best overall food.

Option 3: Mean Green Cafeteria (2 points)

Mean Green cafeteria received the third highest rating, 6.37, for best overall food.

Option 4: Champs Cafeteria (4 points)

Champs cafeteria received the highest rating, 7.89, for best overall food.

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Bruce Kerr Mean Green

Champs

Criteria 1: Best overall food

Criteria 1: Best overall food

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Cafeteria Location Option 1, Bruce cafeteria, received the highest rating in cafeteria location. Option 4,

Champs cafeteria, received the lowest rating in cafeteria location.

Figure 2

Option 1: Bruce Cafeteria (4 points)

Bruce cafeteria received the highest rating on cafeteria location with a total score of

8.32.

Option 2: Kerr Cafeteria (3 points)

Kerr cafeteria received the second highest rating on cafeteria location with a total score

of 5.79.

Option 3: Mean Green Cafeteria (2 points)

Mean Green cafeteria received the third highest rating on cafeteria location with a total

score of 5.37.

Option 4: Champs Cafeteria (1 point)

Champs cafeteria received the lowest rating on cafeteria location with a total score of

4.26.

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Bruce Kerr Mean Green Champs

Criteria 2: Cafeteria location

Criteria 2: Cafeteria location

6 UNT Cafeteria Feasibility Report

Cafeteria pizza Option 1, Bruce cafeteria, received the highest rating in cafeteria pizza criteria. Option

4, Champs cafeteria, received the lowest rating in cafeteria pizza criteria.

Figure 3

Option 1: Bruce Cafeteria (4 points)

Bruce cafeteria received the highest rating, 7.63, on the evaluation of the cafeteria’s

pizza.

Option 2: Kerr Cafeteria (1 point)

Kerr cafeteria received the lowest rating of the four cafeterias on the pizza criteria.

The total score for Kerr is 5.21.

Option 3: Mean Green Cafeteria (2 points)

Mean Green cafeteria received the third highest rating of the cafeterias on the pizza

criteria with a total score of 5.84.

Option 4: Champs Cafeteria (3 points)

Champs cafeteria received the second highest rating in the pizza criteria with a total

score of 7.32.

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Bruce Kerr Mean Green Champs

Criteria 3: Cafeteria pizza

Criteria 3: Cafeteria pizza

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Cafeteria Space Option 4, Champs cafeteria, received the highest rating on cafeteria space criteria.

Option 1, Bruce cafeteria, received the lowest rating in cafeteria space criteria.

Figure 4

Option 1: Bruce Cafeteria (1 point)

Bruce cafeteria received the lowest rating in the criteria of cafeteria space with a score

of 5.32.

Option 2: Kerr Cafeteria (3 points)

Kerr cafeteria received the second highest rating in the criteria of cafeteria space with a

score of 7.62.

Option 3: Mean Green Cafeteria (2 points)

Mean Green cafeteria received the third highest rating in the criteria of cafeteria space

with a score of 6.11.

Option 4: Champs Cafeteria (1 point)

Champs cafeteria received the highest rating in the criteria of cafeteria space with a

score of 7.63.

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Bruce Kerr Mean Green Champs

Criteria 4: Cafeteria space

Criteria 4: Cafeteria space

8 UNT Cafeteria Feasibility Report

Cafeteria Ambiance Option 4, Champs, received the highest rating in the criteria of cafeteria ambiance.

Option 2, Kerr cafeteria, received the lowest rating in cafeteria ambiance criteria.

Figure 5

Option 1: Bruce Cafeteria (3 points)

Bruce cafeteria received the second highest rating in the criteria of cafeteria ambiance

with a score of 6.68.

Option 2: Kerr Cafeteria (1 point)

Kerr cafeteria received the lowest rating in the criteria of cafeteria ambiance with a

score of 5.37.

Option 3: Mean Green Cafeteria (2 points)

Mean Green cafeteria received the third highest rating in the criteria of ambiance with a

score of 6.

Option 4: Champs Cafeteria (4 points)

Champs cafeteria received the highest rating in the criteria of ambiance with a score of

8.32.

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Bruce Kerr Mean Green Champs

Criteria 5: Ambiance

Criteria 5: Ambiance

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Ranking According to Criteria Scores 1. Champs cafeteria with a total score of 16 out 20.

2. Bruce cafeteria with a total score of 15 out 20.

3. Kerr and Mean Green cafeterias tied with a total score of 10 each.

Figure 6 summarizes the overall mean results of the survey.

Figure 6

Conclusion to the Report In order to determine the best cafeteria on campus, four options were surveyed against five

criteria that the group feel are important for college students. This report determined the best

cafeteria on campus to eat in is Champs cafeteria. Champs cafeteria scored the highest total

points for the established criteria with 16 out of 20 possible points. The second highest cafeteria

is Bruce (15 points) followed by Kerr and Mean Green (10 points each).

Recommendation We recommend Bruce cafeteria overall. Even though Bruce cafeteria scored second in overall

criteria points, it had a higher score in the first three criteria and only scored one point below

Champs cafeteria in the total. However, for students commuting to the UNT campus, the group

recommends Champs cafeteria as driving to campus negates the poor score for Champs in the

location criteria. Even though Mean Green is UNT’s nationally recognized health-conscious

cafeteria, students seem to prefer Bruce and Champs cafeterias instead.