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Quality Management & Engineering Business Process Management Fernando Diniz Queiroz

Fd qcareer

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Page 1: Fd qcareer

Quality Management & Engineering Business Process Management

Fernando Diniz Queiroz

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Table of Contents

• Summary – pg. 03

• BPM & QMS Manager – pg. 04

• Project Quality Engineer – pg. 07

• Process Engineer – pg. 08

• Quality Analyst – pg. 10

• Quality Auditor – pg. 14

• Education & Courses – pg. 15

• Skills & Publications – pg. 16

• Contact Information – pg. 17

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Summary

As a Six Sigma Black Belt I deploy business process

improvements maximizing the customer experience by

applying an extended set of quality management tools such as

statistical methods BPM and leading six sigma and lean

projects, establishing rules and governance, identifying roles

and responsibilities in a logical process flow in order to

optimize cycle time with reduced costs.

Invented, developed, negotiated and led the project of Design

Review Based on Process Mapping (DRBPM). Identified

supplier responsibility. Structured meetings to analyze

customer complaints and implemented methodologies for

optimization and solving problems.

Mapped business processes, created key performance

indicators. Applied technical knowledge through 3D

measurements, mechanical drawings analysis, calibrations

including the system management. Managed API, ISO,

Vallourec audits. Presented Management review meetings.

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BPM & QMS Manager

Subsea Equipment Global Lead provider

Oil&Gas Business

January 2012 - September 2012

Managed Preventive & Corrective Actions process

Managed Quality System Processes

Managed & Followed QMS audits

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BPM & QMS Manager

Subsea Equipment Global Lead provider

Oil&Gas Business

January 2012 - September 2012

Provided trainings

Deployed BPM with a SOA focus

Managed Change - Optimus and BPM Programs

Mapped and modeled

Business Processes

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BPM & QMS Manager

Subsea Equipment Global Lead provider

Oil&Gas Business

January 2012 - September 2012

Managed the Measurement Process

KPI s Platform& Metrology

Created Strategies for Automation and Optimization

Deployed proper API

metrics

Developed and deployed Global Process Template

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Project Quality Engineer

Subsea Equipment Global Lead provider

Oil&Gas Business

June 2011 - February 2012

Reviewed the project quality requirements in the contract

and associated technical documents provided by the

customer and assured those deliverables along the Neptune

Concept phases/ gates

Implemented Method of Analysis and Solving Problem

and Applied training for Cameron ring-O facility in Italy

Elaborated Quality Plan, Special Procedure, Inspection

and Test Plan and the Project Quality Plan

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Process Engineer

Amazonas Special Motorcycles

March 2011 - June 2011

Designed and Engineered Motorcycle

Parts applying DFSS concepts

Researched motorcycle

market

Developed Manufacturing

Processes

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Process Engineer

Amazonas Special Motorcycles

March 2011 - June 2011

Performed interfaces with Horex in Germany

Designed a new 1200cc model

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Quality Analyst

Equipment Global Lead Provider

Mine Screening Business

September 2010 - March 2011

Created Intellectual property

The Leaf Springs Project

Reduced Costs by 71,5%

Developed Suppliers

Performed Special Inspections

Participated on SAP QM module

implementation

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Quality Analyst

Global Services Division

January 2009 - September 2010

Deployed quality initiatives, provided teams trainings in Six

Sigma, ISO 9000, Quality Assurance Matrix (FMEA variant) &

The First Pass Yield

Invented the Design Review based on

Process Mapping (DRBPM)

;

;

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Quality Analyst

Global Services Division

January 2009 - September 2010

;

;

Lead Innovation and change with excellent

team leadership and communications skills as a

Black Belt on Six Sigma Projects

Mapped & Modeled

processes

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Quality Analyst

Global Lead Provider of High Pressure Machines

January 2007 - October 2008

;

;

Managed the Metrology

Process

Calibrated internal

measurement devices

Performed product

measurements with 3D machine

Realized technical drawings

interpretations

Realized internal process audits

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Quality Auditor

Auto Parts division - Electric Machines

March 2004 - November 2006

;

;

Audited Processes according

VDA 6.3

Deployed Six Sigma

projects as a Green Belt

Performed product

measurements with 3D machine

Realized technical drawings

interpretations

Developed and Implemented

FMEA and PPAP

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Education & Courses

Education University of Administration and Technology - FIAP

Master of Business Administration (M.B.A.),

Business Process Management focusing on Services Oriented Architecture

2012 – 2013

Anhanguera University

Bachelor

Production Engineer, 2006 - 2010

Technical High School Dr Aprigio Gonzaga

Drawing of Mechanical Projects, 1997 – 2000

SENAI Hermenegildo Campos de Almeida

Mechanical, 1995 – 1998

Courses Green Belt – 6 Sigma

6 Sigma Process Improvement

Leadership in 6 Sigma

Business Process Management

Business Transformation

Lean 6 Sigma Process Excellence

Process Management & Business

Analytics

SAP for Blue Harmony

6 Sigma Projects-Black Belt Role

Nimbus Author

Certified Courses Int’l Business English

(Toronto, Canada)

Global Business English

Quality Maturity Assessor (Houston, Texas)

API 6A (Houston, Texas)

API Q1 (Houston, Texas)

Process Auditor VDA 6.3

3D Measurement

Quality Management

(PAP,FMEA,kaizen,5s,lean)

Quality Systems Auditor ISO 9001 15

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Skills & Publications

Skills

API 6A/17D

Microsiga

Excel

SAP solutions manager

8D

AWS D1.1

Minitab

PowerPoint

Design of Experiments

APQP

FMEA

ISO TS16949

BPM

MSA

Process Mapping

SPC

ISO 9001

CRM

MS Project

Process Optimization

VDA 6.3

SOA

Primavera

Innovation Management

PPAP

API Q1

SAP

Autocad

Nimbus Control

Ishikawa

Languages

English (Full professional proficiency)

Portuguese (Native)

Spanish (Professional working proficiency)

Publications DRBPM - Design Review Based on Process Mapping Canada Patent CA820100095 Issued September 16, 2010

Design Review Based on Process Mapping (DRBPM) is a methodology and a system

designed to achieve measurable, monetary results through focused improvements in

productivity and quality.

Leaf Springs Application for a Vibrating Screening Apparatus Korea Patent KOR791002394 Issued March 7, 2011

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Contact Information

Fernando Diniz Queiroz

Birth:15/01/1981

E-mail: [email protected]

Phone: +551291174804

Home: Campos do Jordão – São Paulo – Campinas

LinkedIn: Fernando Queiroz

Skype: Fernando.diniz6

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