FCAPS for Telco’s · 2019-08-29 · Product Description Motadata offers automated and highly scalable solution with Fault, Conﬁguration, Accounting, Performance and Security (FCAPS)

Product Description

Motadata offers automated and highly scalable solution with Fault, Configuration, Accounting, Performance and Security (FCAPS) functionality, enabling the Telco’s to meet their various network management objectives.

Motadata helps IT Infrastructure teams to execute a set of functions required for planning, allocating, deploying, controlling, coordinating and monitoring their network resources.

Business Challenges

Telecommunications companies need to deliver cutting edge, customer services, reduce churn rate, provide excellent customer experience and optimize the costs involved.

Hence, an agile IT infrastructure becomes the backbone for any Telco to get the most out of technology investments and to stay ahead of the competition.

Quick and unparalleled delivery of data and mobile services is always a highest priority. Identifying and eliminating bottlenecks across business operations like service assurance & fulfilment helps make a better decisions.

Motadata Solution

Motadata with its unified FCAPS platform meets all the needs of Telco, for setting up a reliable and secure IT infrastructure with its unified platform consisting of network management and monitoring, log management, flow analytics and ITSM.

Motadata provides a holistic view of what’s really going on across the infrastructure and processes.

With efficient IT infrastructure management and monitoring, the platform can help drive revenues, improve operations, accelerate innovation, enhance customer experience and mitigate risk.

• Service fulfilment to automate services

availability

• Service assurance for unparalleled

customer experience

• Become proactive to address issues in real

time

• Correlate events to understand inter

dependencies

• Drill down view of malfunctioning

systems

• End-to-end network management with

unified view

• Visualize inter-relationships of elements

(physical/logical/virtual) and services

• Ensure compliance and IT security

• Scale as needed - Future ready solution

• Improve operational processes of all

resources from one place

• Understand trends, patterns & behaviour

to make more informed decisions

• Root cause analysis

• Fault & Performance Management

• Network Configuration Management

• Unified Monitoring with unanticipated

simplicity

• Network performance & availability

monitoring

• Event driven & auto-correlation

• Workflow automation

• Flow and log management

• Distributed Monitoring (RPE)

• Role based access for file integrity

• Auto Network Discovery & Topology

FEATURES

BENEFITS

FCAPS for Telco’sMotadata’s unified FCAPS platform for carrier grade deployments

© 2018 Mindarray Systems Pvt. Ltd. All rights reserved. www.motadata.com

Single solution for all IT needs

Manage Complete FCAPS for Multi-Vendor

Best in class visualization

Go proactiveSpeed with scale

Flexible & Scalable

Get alerts with context

The only Analytics platform designed for Speed & Scale

Motadata FCAPS Architecture

100kEPS in commodity 4-core server

85%Compression on raw extracted data

NONONo time limits on actual data retention

1+ BilEvents analyzed in less than 10 seconds on a single server

No external proprietary database required

LowestTCO in the industry


NOC Dashboard

SMS/Email Server

3rd Party Integrations

CRM BSS

NB - NORMALIZER ADAPTOR LAYER

REST/SOAP/CSV

SB - NORMALIZER ADAPTOR LAYER

Service Assurance

Incident Management System

PerformanceManagement

Security Management

FaultManagement

Service Fulfilment

MOTADATAPLATFORM

EMS Vendor - 1SN

MP

NETCONF/YANG TL-1 SNMP SSH CORBA

EMS Vendor - 2 EMS Vendor - n

NO

RTH

BO

UN

D

Net

wo

rk &

Ser

vice

Man

agem

ent

Lay

erE

lem

ent

Man

agem

ent

Lay

erN

etw

ork

E

lem

ent

Laye

r

SO

UTH

BO

UN

D

DWDMGPON EMS IP MPLS FTTx

Network ProvisioningConfigurationManagement

Network Inventory /Asset Management Network TopologyNetwork Discovery

Memory & CPUUtilization

Service AssurancePrevent outages, identify bottlenecks and take action with the unified FCAPS platform. The platform assures desired level of services that the customers can expect and experience with proactive fault and performance management.

Fault Management

Recognize, capture and resolve, the faults across various network elements, topology and service overlays that delivers operational efficiency. Identify critical issues in the network and resolve them before they actually hamper the business operations with root cause analysis.

Key Highlights

High scalability offers larger networks to quickly identify faults in a multi-vendor scenario

Define critical KPIs both static and dynamic thresholds at multiple levels.

Capable to handle and identify faults related to logical service flow, i.e. VPNs, VLAN

Reliable & quick fault processing with less hardware footprint resulting in reduced TCO

Quick identification and resolution of affected services for maximum uptime

Event/alarm correlation and comprehensive reporting with multi-level drill down to get to the root cause of the problem

Can be seamlessly integrated with Motadata Service Desk or any 3rd Party Ticket Management System

The powerful Event co-relation engine efficiently identifies defined attack patterns or network failures with real-time event monitoring and event collection features to detect performance bottleneck and track down suspicious behaviours

Proactive detection of performance bottlenecks and tracks down suspicious behaviours

Configurable threshold when breached, triggers various alarm levels that can be communicated through e-mail, SMS or 3rd party apps

Efficiently handles lengthy alarm lists with robust capabilities to correlate and filter alarms

Powerful network topology view displays the status of entire managed resource inventory

Performance Management

Proactively manage, monitor and control overall network health, availability and performance by collecting network information on various parameters such as packet loss, throughput, response time, utilization, error rates, downtime/uptime, etc., collected mostly using SNMP. It further analyses the collected data to maintain the system at an acceptable level as defined in the Service Level Agreement. If the thresholds are breached an alert is generated automatically.


ComprehensiveAlerting

Key Highlights

Proactive monitoring helps in capacity planning for maximizing uptime

Gain complete visibility of overall network performance to prevent potential congestion resulting in service degradation

Detect, identify, analyse and troubleshoot network issues with proactive alerts & remedy actions

Deliver holistic/unified network-wide performance reports and dashboards through user-friendly platform

Measure critical metrics in real time like errors, packet loss, & discards etc.

Open architecture seamlessly integrates with multiple vendor, thereby reducing network complexities

The elastic distributed deployment easily scales with multiple remote pollers

Comes as a virtual appliance and does not require proprietary software, thereby reducing hardware footprint

Provides adaptive & intelligent threshold for real time KPIs monitoring & alerting

Define target values and get notified on SLA breach

Get alerts on service level violations along with violation time, % downtime, LF time and other details over a specific time period

Get performance reports for interface, memory and CPU utilization, node availability, temperature & other important health metrics.

Collected data is analyzed, filtered, and aggregated to produce performance metrics that are relevant to the operations staff such as user-oriented transaction response time or service availability.

Security Management

Gain control over authentication, the access to resources in the network, which includes data as well as configurations and protect network information from unauthorized users.

Key Highlights

Limiting access to network resources with Role based access

Protection against virus attacks and Identity thefts

Complete control over overall user’s access to assets in the network

Prevent security intrusion and unauthorized access with proactive alerts

Identify and access vulnerabilities in network with Vulnerability assessment

Ensure compliance and security with full audit trail

Log management helps you meet compliance and IT Security Audit

Flow monitoring provides information about potential attacks, misconfigurations & other user activities

Monitor firewall rule changes and report if any rule has been misconfigured thus keeping the security intact

Fine-grained control of access to critical managed resources is accomplished through carefully defined security domains.

A detailed log of all access permission requests and responses supports the analysis of resource usage patterns as well as attempts to breach access control.


Define Visibilityfor Different Roles

Colour codedtechnicianworkload

Discover VariousIT Assets

Incident Management

The end-to-end solution to respond, report, investigate & prevent incident impact. Operators can securely consolidate related incident and investigation data into case records for comprehensive tracking, analysis and reporting. It minimizes the impact of failure on business operations and sticks to the best possible service level agreement.

Key Highlights

Return services to normal as quickly as possible with ITIL Compliant incident management

Identify tasks that can be automated in order to reduce manual work and improve efficiency

Classify incidents by impact and urgency to prioritize work

Root cause analysis to identify the root cause of the problem to prevent its reoccurrence

Consolidates recurring incidents for meaningful insights

Assign appropriate groups for quick resolution and notify the user when resolved

Use reports to monitor, track, and analyze service levels and improvement

Network Discovery

Automatically discover network devices (physical, virtual, and cloud networks) in a multi-vendor environment and start monitoring various assets for complete visibility and control over existing IT infrastructure with proactive network monitoring. The discovery process immediately provides details such as name, device type, Operating System, services running and other important device configuration details.


Last 200 AuditOperations

Service FulfilmentAutomating services availability to customers quickly, thereby, improving customer satisfaction with Service Provisioning and Configuration management.

Configuration Management

The unified platform collects, stores, configures, provisions and controls, network device configurations from various network devices from multiple vendors. It automates the provisioning and policy implementation, which helps in avoiding major network issues caused by an error in configuring the network manually

Key Highlights

Seamlessly Manage, Configure and Provision network devices

Provision transmission paths through networks

Reduce time required to manage critical network changes and repetitive manual tasks with Network automation

Achieve Network compliance with automated network configuration management to deploy configurations, report configurations, detect out-of-process changes, audit configurations, backup configurations etc.

Quickly locate the most current configuration backup and apply it to a specific network element or roll out across all the administered assets through user-friendly GUIs

Avoid manual configuration issues with Customizable configuration templates that streamlines device deployments

Auto service provisioning reduces rollout time for mass rollouts

Configuration backup & restore provides data security and failure recovery.

Using industry standard protocols (e.g., SNMP, TL1, SSH, CORBA, NETCONF), managed resources are automatically discovered and polled for updates to their configuration attributes.

Through a single-click operation, managed resources can be placed in one of several service states such as “working,” “unavailable,” or “standby.”

Network Inventory/Asset Management

Motadata IT Asset Management lets you operate, maintain, deploy, up-grade and dispose of IT assets in a systematic way. Turn IT teams more productive by offering them greater visibility and control over both hardware and software assets, that enables them to fight day-to-day IT issues and problems, that helps in minimizing downtime that impact businesses. Moreover it keeps a track of every asset to ensure employees are equipped with the tools required to get the job done.


Auto DiscoverAsset Properties

Infrastructure/Tag View

Track IT & Non IT assets effortlessly� for better control of ever-growing IT Infrastructure

Control & Track where & how software products are being utilized

Optimize the profit generated by assets throughout their lifecycle

Auto-discover all the assets (Hardware & Software) in your IT infrastructure automatically

Install patches for Windows, Linux & 3rd party applications remotely

The platform tracks utilization of Software that is installed on various Hardware Assets and in the process helps in compliance. It monitors licenses that are actively being used compared to the licenses actually purchased

It helps maintain, centralized repository to manage & map all IT Asset configurations, and thus track entity & its details for in-depth visibility into how they are connected to each other within the IT Infrastructure.

Inbuilt browser based Remote Desktop to monitor and remotely diagnose Computer Assets quickly

Network Topology

The arrangement/layout of network between different nodes, systems, connecting lines that are linked to one another in the organization forms a network topology. Operators need to carefully select from various network layouts (Bus, Star, Token Ring, Ring, Mesh and Tree) to meet network goals, as each one provides a different level of flexibility. For proper control and efficient security the device are designed and grouped in different layers i.e. Core layers, Distribution layers and Access layers

Accounting Management

Account Management in FCAPS collects resource consumption data for capacity planning, analysing trends, cost allocation, auditing and end user billing. It acts as a key process to connect performance and configuration data for achieving business objectives.

Key Highlights

Keep close check on resource utilization

Collects network usage data – disk drive usage, CPU processing time etc.

Trend analysis of bandwidth usage and network resource utilization helps in capacity planning

Identify user, application or network element consuming maximum bandwidth

Keep track of all IT and non-IT assets in stock or in use – be it contracts, hardware, software, and other configuration items for cost allocation


System Requirements

�Virtual Appliance

Bare Metal - ISO, VMware -

OVA, Hyper-V - VHD

CPU

4 Core – 64 bit processor

RAM

4 GB

Storage

50 GB

JUN

1814

Mindarray Systems Pvt. Ltd. a global IT product company, offers state of the art affordable yet powerful product suite - Motadata consisting of Network Management & Monitoring, Log & Flow Management, and IT Service Management Platforms. The platform empowers both IT administrators and CXOs to analyze, track & resolve IT operational issues by effectively monitoring various systems and devices from multiple vendors through a unified and centralized dashboard.

Motadata is industry’s first IT ops solution that truly correlates the metric, flow and log events and turns them into actionable insights. Our global customers from Telecom, Government and Enterprise domain, rely on Motadata for proactively monitor their network infrastructure. For more information, visit www.motadata.com.

© 2018 Mindarray Systems Pvt. Ltd. All rights reserved.

[email protected]+91.79.2680.0900

www.motadata.com

360o Visibility of IT Infrastructure - IIP

Partial Clientele

HPUX

URL HTTP HTTPS

Cloud AWS Google App Engine Microsoft Azure

Server Windows Linux Red Hat

GlassFish

IBM AIX

LIGHTTPD

E-mail SMTP Symantec Gateway Exchange

Platform Java .NET

Application Server JBOSS WebLogic

Middleware LDAP ActiveMQ DNS

Web Server Microsoft IIS NGINX Apache HTTP Sun Web

Tomcat

Network Devices Firewall Router Switch Wi-Fi Generic SNMP Device

Database Oracle MYSQL MSSQL IBM DB2 PostgreSQL Sybase SAP Hana

Virtualization VMware Microsoft Hyper-V Citrix Xen

Log Management

Flow Management

ITSM

Network Logs Server Logs Application Logs Custom Logs

Netflow V5 Netflow V9 sFlow jFlow IPFix

Hardware Software Cloud ITIL ProcessCompliant

Documents

FCAPS for Telco’s · 2019-08-29 · Product Description Motadata offers automated and highly scalable solution with Fault, Conﬁguration, Accounting, Performance and Security (FCAPS)