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1WCM ACADEMY: VISION & MISSION
WCM innovative and advanced steps, tools and methodologies
Soft Skills for new resources in managerial roles, strategic skillsfor high performing people
WCM Technical pillars skills with a hands-on approach
Managerial pillars and WCM roles (such as WCM Coordinator, Pillar Leader, etc.)
Create atraining offerfocused todevelop:
WCM Academyapproach
Vision
Mission
WCM Academyis the training centerdedicated to developWCM competencies,both for Technical andManagerial pillars, byrealizing training activitiesin a friendly learningenvironment.
Realize practical activities in trainingdedicated labs
Experiment a practical approach ina friendly learning environment
Learning by doing approach
Develop manufacturingmanagerial skills
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INTERMEDIATEBASIC
Fiveprinciples fora dynamiclearning
3TRAINING OFFER2
Support Plant and Supplierin the definition of the
organizational processesand roles necessary to
apply correctly improvementmethodologies of WCM
Createorganizationalbasis for WCM
1
2
3
4
5
Develop technicalskills related
to WCM roles
Integrateinnovation andimprovement
Hands on training on pillarsmethods and tools, testingand managing follow-up of
operative activities to nurturecontinuous improvement
process
Realize technical trainingdedicated to the roles (bothplant and central staff) using
hands-on approach(together with the Plant
Academy)
Use of simulation, virtualreality and benchmark tointegrate research inside
Manufacturing
Training/Facilitator skillsManagerial pillars
Team ManagementProject Management
Apply methodof each pillar
Apply SoftManagerial Skillsto Manufacturing
Classroom
Dojo room
Immersive reality
Workshop
Assembly line
Lean Games
Simulations
LCA corner
Gamification
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Course Timeline
4
Prerequisites• No prerequisites required
Target Audience• All departments/Functions and
related roles
daysdays
Training Simulation1 1
50%hands-
on
Expected Benefi ts• Understanding the general concept
of process fl ow optimization
• Understanding the PDCA approach
• Use of 7 WCM tools
Course ObjectivesUpon course completion the learner willbe able to:
Understand WCM logics andprinciplesApply 7 WCM toolsApply Problem Solving methodology Apply WCM logics in friendly learning environment
WCM OverviewHands-on Approach
BASIC
TABLE OF CONTENTS
WCM OVERVIEW AND MANAGERIAL
WCM / WCM Overview Hands-on approach 5
WCM / Managerial pillars workshop 6
WCM / WCM for Management Team 7
QUALITY CONTROLQC / QC tools application 17
QC-FI / Basic Statistics & ANOVA 18
QC-FI / SPC & MeasurementSystem Analysis 19
QC-FI / DOE & Taguchi 20
LOGISTICS/ CUSTOMER SERVICELCS / Bullwhip effect on supply chain 21
EARLY EQUIPMENT /PRODUCT MANAGEMENTEEM / Immersive Virtual Reality 22
PEOPLE DEVELOPMENTPD / PD Workshop 23
ENVIRONMENTENV/ Environment overview
and approach 24
SAFETY
SAF / Safety & Dojo Corner 8
COST DEVELOPMENTCD / CD Matrices calculation 9
CD-FI-PD / Compass Room Development 10
FOCUSED IMPROVEMENTFI / Problem Solving tools 11
AUTONOMOUS MAINTENANCEAM / AM overview and system approach 12
AM / OEE simulation 13
WORKPLACE ORGANIZATIONWO / WO & LCS simulation 14
WO / Low Cost Automation 15
PROFESSIONAL MAINTENANCEPM / PM overview and system approach 16
WORK PLACE INTEGRATIONWPI / WPI overview 25
5WCM OVERVIEW AND MANAGERIALWCM
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Course Timeline Course Timeline
INTERMEDIATE
Prerequisites• Basic knowledge on WCM
• Data management
• Production processes
• Team management
Target Audience• Plant Manager
• Unit Manager/Production Manager
• Pillar Leader/WCM Coordinator
dayday
1 1Managerial pillars
Technical pillars
63%hands-
on
Expected Benefits• Comprehension of the logical
approach of WCM
• Improved comprehension on how to guide the development of WCM
• Work on prioritization
6 WCM OVERVIEW AND MANAGERIAL WCM
Prerequisites• WCM Technical pillars
• WCM Audit Criteria
• Production processes
Target Audience• Plant Manager
• Unit Manager/Shift Manager
• WCM Coordinator
• Pillar Leader
days
0.5days
1.5Training Teamwork
75%hands-
on
Expected Benefits• Ability to understand each cluster of
Managerial pillars
• Ability to define a clear Route Map
• Work on prioritization
• Improved comprehension how to get speed in WCM program
Course ObjectivesUpon course completion the learner willbe able to:
Identify activities necessary to manage WCM programHave a general overview on WCM Technical pillars and Audit SystemUnderstand the overall of the main Technical pillars objectives and the interdependence with other pillarsUnderstand Managerial pillars, define specific Action Plan for each pillar and related Route Map
Course ObjectivesUpon course completion the learner willbe able to:
Identify Roadblock/Enabler factorsDefine a specific Action Plan referred to Managerial pillarsDefine a Route Map for Managerial pillars
Managerial pillarsworkshop
7WCM OVERVIEW AND MANAGERIALWCM
WCM for ManagementTeam
BASIC
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Course Timeline Course Timeline
Prerequisites• Loss & waste concept
• CD pillar overview
Target Audience• Finance Managers and specialists
• All plant staff departments Managers and specialists and/or WCM Management Team
• All Manufacturing Managers and supervisors
9COST DEPLOYMENT
days days
0.5Training Simulation
1
Expected Benefits• Understanding which benefits may
derive from the application of a structured CD
• Understanding the meaning of CD Matrices and their application with practical tools
• Identification of activities to be done in order to activate a Cost Deployment
33%hands-
on
CD Matricescalculation
Prerequisites• No prerequisites required
Target Audience• All departments/Functions and related roles
• Safety pillar members
• New hired and training update
• Production people
• WCM pillars/members
25%hands-
on
CDSAFETY8 SAF
daysdays
Training Dojo room0.250.75
Expected Benefits• Safety Root Cause Analysis
• Effective use of Safety pillar tools
• Recognition of Unsafe Conditions and Acts
Course ObjectivesUpon course completion the learner willbe able to:
Build a complete picture of the CD pillarUse a common and shared language about CDWork in a simulated environment in order to practice the real application (Matrices)Understand the logics to create a data collection system
Course ObjectivesUpon course completion the learner willbe able to:
Understand Safety pillar principlesKnow the pillar activitiesUnderstand the principles to realize Risk AnalysisApply Safety approach/tools inside learning environment
Safety & Dojo Corner
BASICINTERMEDIATE
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Course Timeline
days days
Course Timeline
days days
11FOCUSED IMPROVEMENT
Prerequisites• No prerequisites required
Target Audience• FI pillar teams
• Production people involved in kaizen activities
0.50.5Training Simulation
50%hands-
on
Expected Benefits• Availability of floor people able
to develop kaizen projects using properly the PDCA approach and tools
Problem Solvingtools
Prerequisites• CD, FI, PD principles and logics
Target Audience• CD, FI, PD Pillar Leader/Team Members
• Production people
FI10 CD-FI- PD
COST DEPLOYMENT
0.50.5Training Examples &
Exercises
50%hands-
on
Expected Benefits• Work on priorization
• Right projects choosing and managing of the resources saturation
• Competencies development according to plant needs
INTERMEDIATE
Course ObjectivesUpon course completion the learner willbe able to:
Understand FI pillar logic and related PDCA approachApply Problem Solving tools in the development of a kaizen projectApply Problem Solving approach in a learning environment
Course ObjectivesUpon course completion the learner willbe able to:
Understand the working logic of a Compass RoomUnderstand the importance of the cooperation between CD, FI and PDCreate a Compass Room in a friendly learning environment
Compass RoomDevelopment
INTERMEDIATE
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INTERMEDIATE
Course Timeline Course Timeline 50%hands-
on
days
0.5days
0.5Training Simulation
Prerequisites• Knowledge on proper application of
first 3 steps of AM
Target Audience• Shop floor and production line supervisors
• Production line conductors and operators
• Maintenance supervisors and technicians
• Process specialists
Course ObjectivesUpon course completion the learner willbe able to:
Identify, understand and analyze the losses of OEEUndertake improvement solutions focused on the improvement of OEEPractice a simulated case in a friendly learning environment
Expected Benefits• Increased knowledge to evaluate
actions to improve equipment effectiveness (OEE)
• Improved data collection of OEE losses
OEE simulation
AUTONOMOUS MAINTENANCE12 AM
Prerequisites• No prerequisites required
Target Audience• Department and Production Managers
• Drivers and operators of production lines
• Maintenance Managers and operators
Training
days
0.5Maintenance area
days
0.5
50%hands-
on
Expected Benefits• Approach to a logic of maintaining
machinery proper working conditions through inspection procedures
• Approach to the reduction of failures due to equipment lack of basic conditions, resulting in increased efficiency of machinery
Course ObjectivesUpon course completion the learner willbe able to:
Understand logics and principles of the AM pillarUnderstand the relationship between failure and lack of basic conditions of equipmentUnderstand the model and the application principles of CILR (Cleaning Inspecting Lubricating Refastening) standard procedures
AM overview and systemapproach
BASIC
13AUTONOMOUS MAINTENANCEAM
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INTERMEDIATE
Course Timeline Course Timeline
INTERMEDIATE
Prerequisites• Knowledge of WCM and WO pillar
Target Audience• WO and LOG pillar team
• Manufacturing and logistic engineers
• Production specialists
• Safety specialists
0.5 0.5daysdays
Training Examples & Exercises
50%hands-
on
Expected Benefits• Design of Low Cost Automation
customized for specific needs
• Improved Minimal Material Handling
• Optimization of production processes
Course ObjectivesUpon course completion the learner willbe able to:
Understand principles and logics to design and create Low Cost AutomationUnderstand how to create Low Cost Automation with a Lean approachDesign Low Cost Automation in a friendly learning environment
Low CostAutomation
15WORKPLACE ORGANIZATIONWO14
Prerequisites• Knowledge of basic WCM principles
Target Audience• Manufacturing engineers
• Logistic engineers
• Supervisor/Team Leader
• Production people
WOWORKPLACE ORGANIZATION
1.50.5daysdays
Training Assembly line
75%hands-
on
Expected Benefits• Increased capability in analyzing
production areas using the 3M logic
• Increased capability in analyzing production areas using Yamazumi logic
WO & LCSsimulation
Course ObjectivesUpon course completion the learner willbe able to:
Understand concepts of WO and LCSUnderstand interactions between WO and LCSApply WO and LCS logics and tools in a friendly learning environment
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BASIC
Course Timeline Course Timeline
Target Audience• Specialists
• QC Pillar leaders/Team Members
• QC Pillar leaders/Production people
Prerequisites• Knowledge of FI basic tools and QC
pillar
50%hands-
on
days
0.5days
0.5Assembly line
Training
Course ObjectivesUpon course completion the learner willbe able to:
Understand QC pillar working logicsUnderstand QC pillar main tools (QA matrix, QA network, O&R)Apply QC tools in a friendly learning environment
Expected Benefits• Availability of resources with
knowledge on tools to reduce quality defects
• Availability of resources able to use QC tools in the floor
QC toolsapplication
17QUALITY CONTROLQC16 PMPROFESSIONAL MAINTENANCE
Prerequisites• Knowledge on proper application of
first 3 steps of AM
Target Audience• Maintenance Managers
• Electrical maintenance technicians
• Mechanical maintenance technicians
50%hands-
on
Maintenance area
Training
days
0.5days
0.5
Expected Benefits• Application of the logic of maintaining
machinery proper working conditions through inspection procedures
• Reduction of failures due to lack of maintenance, resulting in increased efficiency of machinery
Course ObjectivesUpon course completion the learner willbe able to:
Fully understand logics and principles of PM pillarUnderstand application logics of the typologies of maintenanceUnderstand the model and the application of the principles of machine structure deployment, the components classification and the implementation of SMP (Standard Maintenance Procedures)
PM overview and systemapproach
BASIC
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INTERMEDIATE
Course Timeline Course Timeline
Prerequisites• Basic statistics knowledge
Target Audience• Quality engineers / specialists
• QC Pillar leaders/Team Members
• FI Pillar leaders/Team Members
days days
Training Examples & Exercises1.51.5
50%hands-
on
Expected Benefits• Availability of resources with
knowledge on process capability assessment
• Availability of resources able to support quality projects with strong knowledge of process control methods
Course ObjectivesUpon course completion the learner willbe able to:
Understand the concept of “Process Capability” and its indicators (Cp, Cpk)Run capability studiesUnderstand the importance of Measurement System robustness to assure reliability of capability studies in supporting decision makingRun Gage R&R studies (by variables and attributes)
SPC & MeasurementSystem Analysis
INTERMEDIATE
11day day
Training Examples & Exercises
Prerequisites• No prerequisites required
Target Audience• Quality engineers / specialists
• QC Pillar leaders/Team Members
• QC Pillar leaders/Production people
• FI Pillar team members
Expected Benefits• Availability of resources with
knowledge on data collection and analysis
• Availability of resources able to support improvement programs with robust data management
50%hands-
on
Course ObjectivesUpon course completion the learner willbe able to:
Analyze a data distribution and make statistical samplingEstimate the trend of a process using samplesCompare process performances using hypothesis testingEstimate influence of process factors on process performance and rank them using regression and correlation
Basic Statistics& ANOVA
19QUALITY CONTROLQC-FI18 QC-FIQUALITY CONTROL
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INTERMEDIATE
Course Timeline Course Timeline
Prerequisites• LCS Step 1-3
• Excel basic level
• Logistics basic concepts
• Production processes knowledge
Target Audience• LCS pillar Leader
• Logistics specialists
• Unit/Shift Managers
• Production Planning & Controls
Expected Benefi ts• Ability to manage stocks
• Ability to manage production
• Logistics cost reduction
• Increased ability in plant bottleneck identifi cation
• Improved material delivery effi ciency
Course ObjectivesUpon course completion the learner willbe able to:
Understand principles of LCSUnderstand principles of Production LevellingUnderstand how to manage Bullwhip effect
Bullwhip effect on supply chain
75%hands-
on
Training
days
0.25Simulation
days
0.75
LOGISTICS / CUSTOMER SERVICELCSQC-FIQUALITY CONTROL 2120
Prerequisites• Basic Statistics and ANOVA
• Measurement System Analysis (MSA)
Target Audience• Quality engineers / specialists
• QC Pillar leaders/Team Members
• FI Pillar leaders/Team Members
Expected Benefi ts• Availability of resources with
knowledge on Advanced Variance & Covariance analysis, Multivariate Analysis, DOE and Taguchi approach
Training
day
1Simulation Follow-Up
day day
1 1
50%hands-
on
Course ObjectivesUpon course completion the learner willbe able to:
Develop and consolidate knowledge on basic tools of statistical analysis and DOE techniquesIdentify the most suitable statistical techniques to analyze problemsApply DOE techniques in a friendly learning environment
DOE & Taguchi
ADVANCED
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Course Timeline Course Timeline
days days
Prerequisites• WO basic concepts
• QC tools for Man issues
Target Audience• PD pillar team
• Production Leaders
• QC/WO pillar members
0.50.5Training Assembly
line
50%hands-
on
Course ObjectivesUpon course completion the learner willbe able to:
Understand logics and principles of the PD pillarUnderstand linkages with other pillarsRoutemap and Action plan according to score requirements
Expected Benefits• Use of PD logics and tools to reduce
Human Error
23PEOPLE DEVELOPMENTPD
PD Workshop
INTERMEDIATE
Prerequisites• WPI principles
• 3D mathematics available
22 EEMEARLY EQUIPMENT / PRODUCT MANAGEMENT
Target Audience• Manufacturing Engineering
• Plant Ergonomics specialists
days
0.5days
0.5Training Immersive
Reality
50%hands-
on
Expected Benefits• Optimized process according to
ergonomics and WO principles
• Reduction of Muri
• Design of lines/processes compliant with WO requirements
INTERMEDIATE
Course ObjectivesUpon course completion the learner willbe able to:
Understand how to use and implement Immersive Virtual Reality toolUse Immersive Virtual Reality during design phase of new linesRealize process verificationRealize ergonomics analysis
ImmersiveVirtual Reality
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INTERMEDIATE
Course Timeline Course Timeline
days days
Target Audience• Production Managers
• WCM Coordinator
• Pillar Leaders and WO, LOG, SAFETY, ENV, EPM, QC, AM specialists
Prerequisites• Step 1-3 of AM, PM, LOG, SAFETY,
ENV effectively implemented
• Reactive approach on QC mastered
25%hands-
on
Training Assembly lineImmersive reality
0.250.75
Expected Benefits• Knowledge on requirements for WPI
approach in terms of skills, team composition, methods and tools
• Knowledge on basic elements needed for the construction and effective working of the Control Room
• Knowledge on the basic elements for the construction of a Pilot Process
Course ObjectivesUpon course completion the learner willbe able to:
Understand the principles of Work Place Integration (WPI)Recognize activities related to the WPI loopsShare basic techniques for a new line simulation and optimization
WPI overview
25WORK PLACE INTEGRATIONWPI24 ENVENVIRONMENT
Prerequisites• No prerequisites required
Target Audience• EHS/Safety Managers & specialists
• SAF/ENV Pillar Leaders/Team Members
• Maintenance Managers
• WCM Coordinators
Training1
day
Expected Benefits• Pillar Action Plan
• Pillar team definition
• Setting of preliminary activities
Course ObjectivesUpon course completion the learner willbe able to:
Understand Environment pillar priorityIdentify criteria to select improvement activitiesIdentify steps activitiesDefine an action plan to start up pillar activitiesApply Environment logics in a friendly learning environment
INTERMEDIATE
Environment overviewand approach
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27CONTACTS26
WCM AcademyCorso L. Settembrini 167, 10135 Turin – Italy
Gate 19 – Loft A
email: [email protected]
This catalogue is part of the following training solutions offer:
training solutions for World ClassManufacturing implementationclassifi ed into three differentlevels of application: Basic,Intermediate and Advanced
training solutions for technicaltraining on main processtechnologies used in operationsand paths for main professionalroles of the factory
training solutions with an hands-onapproach in a friendly learningenvironment
training solutions online for WorldClass methods and tools
Massone LucianoEMEA Region -Head of World Class Manufacturing & Projects [email protected]
Lorenzin EmanueleEMEA Region -Head of EMEA Powertrain [email protected]
Gobetto MarcoWCM T&C ManagerMobile +39 [email protected]
Ragusa AttilioWCM Academy ManagerMobile [email protected]
Valentina FerrariWCM Academy LeaderMobile +39 [email protected]
Riccardo RistoriWCM Academy TeamMobile +39 [email protected]
Autino AlbertoWCM Academy TeamMobile +39 [email protected]
Elena VianoWCM Academy TeamMobile +39 [email protected]
WORLDCLASS TRAINING
TECHNICALAND ROLESTRAINING
WCMACADEMY
WORLDCLASS WEBACADEMY
PrintingSatiz TPM
Nichelino (TO), Italy
Printed in ItalyNovember 2017
© FCA Italy – all rights reserved
This catalogue has been printed on UPM fi ne paper. UPM leads the integration of b io and forest
industries into a new, sustainable and innovation-driven future.
Certifi cates and Labels
94/62 EC Heavy Metal Certifi cate, BfR Food Certifi cate, EMAS, EN 71/3:1988 D Safety of Toys,
EU Ecolabel, FSC Chain-of-Custody, ISO 14001, ISO 50001, ISO 9001, OHSAS 18001, PEFC
Chain-of-Custody, Permanent Paper ISO 9706.
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Note
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