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    Family businesses are often faced with situations wherethey would have to take an important decision that

    affects the direction of the company, but at

    the same time, have a direct impact on the

    family integrity.

    CLUB

    Newsletter

    Issue 03: Family Business Club12thFeb 2016

    Inside

    How Will The Future Unfold?

    ! MOVING ON:

    Harilela Family

    Group Case study

    ! Succession Talks

    !Agency In Family

    Business

    ! Cartoons & Jokes

    ! Word Search

    !Video Skit

    Family

    Business

    The Harilela family Group comprises a vast holdings in

    hotels, restaurants, healthcare, food and beverage, real

    estate, trading, travel agencies, stock brokerage,telecommunications, watch manufacturing and retail

    stores. Back in 1922, Naroomal Harilela created a legacy

    that was then passed through his eight sons, who would be

    in charged on expanding and diversifying the activities of

    the Group.. and whether they should bring non-family

    members to top managerial positions.

    Follow me to Page

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    Lorem Ipsum Dolor [Issue] :: [Date]

    Integer metus.

    Lorem.When a family run business comes to crossroad where they have

    to decide on carrying on, selling or transferring the business, it

    certainly helps if businesses have the following measures in place

    from an early onset.

    !Address Ownership

    !Address Management Succession

    !Have a written strategic Plan

    !Clarified Goals along side the family Mission Statement

    !Define Values

    !Formulate Philosophies

    Top Tips for Successful Business Transition

    Im pretty sure daddy meant left the bulk of the business to me.

    I was born 2 minutes earlier than you.

    Everything the light touches is

    yours

    Everything the light

    touches is yours

    Everything the light

    touches is yours

    Everything the light

    touches is yours

    To Kid

    1:

    To Kid

    2:

    To Kid

    3:

    To Kid

    4:

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    Lorem Ipsum Dolor Issue [#] :: [Date]

    Stability: Family position typically

    determineswho leads the business and as a result thereis usually longevity in leadership, which

    results in overall stability within theorganization. Leaders usually stay in theposition for many years, until a life event suchas illness, retirement, or death results inchange.

    Commitment: Since the needs of the familyare at stake, there is a greater sense ofcommitment and accountability. This level ofcommitment is almost impossible to generatein non-family firms. This long- term

    commitment leads to additional benefits, suchas a better understanding of the industry,organization and job, stronger customerrelationships and more effective sales andmarketing.

    Flexibility:You wont hear, Sorry, but thatsnot in my job description in a family business.Family members are willing to wear severaldifferent hats and to take on tasks outside oftheir formal jobs in order to ensure the

    success of the company.

    Long-term Outlook: Non-family firms think

    about hitting goals this quarter, while familyfirms think years, and sometimes decades,ahead.

    Family Conflict:Conflict is bound to happenat any firm, but add in long histories, familyrelationships, and the kind of contempt that

    comes with familiarity, and the ante has justbeen upped.

    Unstructured Governance: Governanceissues such as internal hierarchies and rules,as well as the ability to follow and adhere toexternal corporate laws, tend to be taken lessseriously at family businesses, because of thelevel of trust inherent at family firms.

    Succession Planning:Many family firms lack

    succession plans, either because the leaderdoesnt have the desire to admit that he orshe will, one day, need to step down, orbecause there is too much trust in the familyto work this out when it becomes necessary.

    Nepotism: Some family businesses arereluctant to let relatives into the top tier, andthe result is that people are given jobs forwhich they lack the skills, education, or

    experience.

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    Lorem Ipsum Dolor [Issue] :: [Date]

    Find some words that belong to the family business class

    Can you do it in 60 seconds?

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    Lorem Ipsum Dolor Issue [#] :: [Date]

    1. Harilela and his family

    should stay in businessand sell all the other small

    hotels.

    v

    Continued from page 1

    The dilemma arises when the decision taken would benefit the

    company, but undermine the family integrity, or in the other

    hand, when a decision was based completely regarding only the

    family interests and benefits could have a positive effect in the

    short-term but a negative effect in the long-term.

    For instance, during succession, the fathers concern would be to

    let the company into the management of his oldest son or tobring a non-family member who knows how to manage the

    business into a managerial position.

    Our family business club here at Regents University engaged in a

    mini-MICA activity, which analysed the dilemma faced by the

    Harilela Group.

    Students were asked to assemble into groups of four. They were

    to come up with five reasons to keep the company and fivereasons to sell. Three out of the four groups wanted to keep it in

    the family because it was viewed to be profitable.

    Many thought that the next generation needed to reorganize andmake a formal structure of management. Also, bringing inoutside agents to help run the company was proposed.

    The dilemma the Harilela family faces lies in the fact that all

    the Harilelas involved in the business are already in a

    retirement age, and still have an uncertain future for the

    ownership and management

    of the company. Although

    Aron, one of Naroomals

    grandson, has been involvedfor many years, the family

    still disagree on the future of

    the company, whether it should be put on sale or go public

    and increase the activities of the group.

    Possible Scenarios

    1

    2

    3

    Harilela and his family

    could stay in business

    with their current

    structure and hope it

    continues working

    smoothly between

    family members when

    Harilela passes away.

    Instead of selling the

    business they could go

    public and raise money

    from it. They should also

    appoint agents for the

    business so that the

    business runs smoothly.

    Every individual can start

    their own business from

    the public proceeds or

    they can keep it within

    themselves.

    Everyone should split

    up amicably and do

    different businesses to

    avoid conflict that may

    harm the family itself

    4 If two individuals are

    starting the same

    business, there should

    be clear rules about the

    region in which one

    may operate to avoid

    conflict.

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    Lorem Ipsum Dolor [Issue] :: [Date]

    The burning question now begins: When

    exactly is the best time to start having

    SUCCESSIONTALKSwithin family members to achieve longer

    life of the business without extreme family

    drama getting in the way?

    The cold truth is that nobody is invincible

    and not talking about plans after

    death is a big elephant in the room.

    Succession Planning should start

    with the two most critical pieces ofany organization's overall being:

    Its Vision and its Values.

    The peace of mind that comes with

    Succession Planning is worth the time it

    takes to institute these systems. Once the

    systems are in place, updating them is

    typically an easy task.

    It is the gathering of this information in the

    first place, and making sure theorganization is, to the greatest extent

    possible, relying on systems rather than

    individuals, that will make those

    employee transitions less stressful.

    Operational pieces like

    What do you do? ,

    Current job description,

    Where is everything? ,

    Calendar,

    Critical relationships,

    Rainmaking,

    Redundancy,

    Monitoringand asking the board for their

    views and inputs are vital in order to set up

    a system that works in the event that the

    succession elephant in the room talk

    never happens before the exit of a key

    member of a family business organization.

    (Continued)

    So? Who best fills the

    shoes?

    This activity allowed students to explore

    and understand what various problems

    are facing family businesses both

    successful and unsuccessful.

    Even where there seems to be

    harmony as in the case of Harilela

    group, there can be fresh

    unanticipated conflicts between

    individuals of the family when a

    tragic occurrence like the death of

    the founder occurs. Lossis an example of

    emotional trigger that could generate all

    kinds of conflict that no one dared to

    voice out before due to the presence of

    the founder who was there all of his

    working life keeping things together.

    Questions like how theshares

    should bedistributed among the family members

    will need to be addressed.Also when there is loss of the Karta i.e

    founder, underlying personality traitstend to surface and thus adversely affects

    the relationship in the family andultimately the business.

    As part of the third week topic in the

    Family Business club:Agency

    Resource-Based and Systems

    Theory Perspective, a group of

    students performed a Skit that

    allowed the group to identify the

    importance of decision-making

    within family-owned businesses in a

    real life situation, as well as to

    analyse benefits and disadvantage of

    altruism and agency in a family

    business.

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    Lorem Ipsum Dolor Issue [#] :: [Date]Cartoons

    SCENE

    1

    SCENE

    2

    SCENE3

    2

    1

    3

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    Lorem Ipsum Dolor [Issue] :: [Date]Cartoons

    Possibilities when an agency is not employed in

    Famil Business

    Possibility1

    Possibility2

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    We hope you

    enjoyed reading this

    article. Thank you

    Produced by the Family business Club

    for Regents University PRContent and Design by Week 3 Newsletter team:

    Amara Kanu, Kirill Polyanskiy, Alex Schupp and

    Devyani Pawar.

    European Business School London

    Date:12 Feb 2016

    Click on the

    YouTube linkbelow for

    highlights from our

    class performance

    and dont forget to

    give us thumbs up

    if you like what you

    see. Happy

    viewing!https://youtu.be/tXDgKwUN4gk