Famtrip to Lisbon

Introduction• Timeline • Principles & Mission• Fleet• TAP Executive• Lisbon• Network• Greenway• Lounge in Lisbon• Victoria• Website

Timeline

1968 1982 1983 20051945 2013

TAP – Transportes Aéreos Portugueses is founded

TAP air Portugal – starts operating from Porto to Amsterdam

Navigator class – the business class is lauched (nowadays known as TAP Executive)

28th July – was the best day ever of operations for TAP Portugal

TAP – starts operating flights from Lisbon to Amsterdam

Feb 2005 – TAP acquired a new logo, the fifth since 1945, and a new designation TAP Portugal.Mar 2005 - integration into the Star Alliance

Principles & Mission

• The airline’s goal is to be the best choice for its customers travel needs at all times.

• “TAP Portugal with arms wide open”. The slogan translates into the Portuguese airline’s extending a warm welcome and broadly embracing the cultural diversity and multiplicity of the destinations its network serves throughout the European, African and South American continents, symbolizing TAP’s role in connecting and unifying three continents in the same embrace.

Fleet – Medium Haul

Fleet – Long Haul

TAP Executive

Network – Medium haul

9 destinationsPortugal

Lisbon* Porto *

Faro Funchal

Porto Santo Terceira

Pico Horta

Ponta Delgado

* Direct flight from Amsterdam

Network – Long Haul

10 destinations

South America

Fortaleza Natal Recife

Salvador da Baía Rio de Janeiro

São Paulo Porto Alegre

Belo Horizonte BrasíliaCaracas

15 destinations

Africa

Accra Algiers

Bamako Bissau

Casablanca Dakar

Luanda Maputo

Marrakech Praia Sal

São Tome São Vicente

Boa VistaTangier

2 destinations North AmericaNew York – Miami

Lisbon - City

Lisbon - Airport

Green way

• Green Way, is a fast track which gives passengers priority in the X-ray and security control. This service is available for passengers with a tap|executive or tap|plus ticket. Or passengers who are in possession of a Victoria Gold of Silver card, Star Alliance Gold card, tap|corporate* or TAP Platinum American Express card*.

• Green Way is available in Lisbon, Porto, Faro and Funchal.

* travelling on a TAP operated flight in tap|executive, tap|plus, tap|classic or tap|basic

TAP Premium lounge LisbonAccess to the TAP Premium Lounge is exclusive to*:

• tap|executive passengers

• Victoria Gold customers

• tap|corporate customers (traveling on a TAP operated flight in tap|executive, tap|plus, tap|classic or tap|basic fares)

• TAP Platinum American Express card holders (traveling on a TAP operated flight in tap|executive, tap|plus, tap|classic or tap|basic fares)

• Star Alliance Gold members traveling within the Star Alliance network

• Star Alliance's business class customers

• Star Lounge Paid Lounge Members (UA/US/AC).

* Exception: domestic flights within Portugal, for which the Blue Lounge in Lisbon Airport’s Terminal 1 is available (from July 1st, 2013).

FFP - Victoria• Frequent flyer programme of TAP Portugal

• 3 levels; Miles Winner, Silver Winner and Gold winner

• Passengers can also use their miles with one of the Star Alliance network companies for an award ticket or upgrade

• For more information please visit tapvitoria.com

TAP PORTUGAL - Website tapagenten.nl

TAP PORTUGAL - Website flytap.com

Thank you!