TOTALQUALITYMANAGEMENTANDRELIABILITY(MEE401)

ProposedSyllabus

MEE401TOTALQUALITYMANAGEMENTANDRELIABILITYL 3

T 0

P0

C3

Version No. 1.01 Prerequisite MEE308 Industrial Engineering and ManagementObjectives: 1. To enable the students understand the principles of Quality Management 2. To provide students details of quality planning and TQM techniques 3. To provide in depth knowledge of reliability and maintainability

Expected Outcome: Student will be able to 1. Implement TQM in industries 2. Possess the knowledge of quality planning and TQM techniques 3. Design systems with reliability and maintainability

Unit I Principle of Quality Management Definition of quality Deming, Miller Crosby Theories Service and Product quality Customer orientation. Evaluation of Total quality Management Inspection Quality Control TQM System Human component, Introduction to Six Sigma concepts. Unit II Quality Planning Planning SMART Goal setting Designing for Quality Manufacturing for Quality Process control CPK Process capability. Scientific Approach to TQM Data based approach Quantification Statistical tools Quality control tools New 7 tools, Sampling and Control Charts. Unit III TQM Techniques Benchmarking Definition Types Steps Metrics Case studies Quality Function Deployment Definition steps Case studies Corrective Techniques Preventive techniques Failure Mode and Effect Analysis 5S. Continuous Improvement Techniques Different techniques such as POKA YOKE etc. Deming wheel Case studies Unit IV Reliability Definition Mean fracture rate Mean time to failure Mean time between failure Hazard rate Hazard models Constant hazard Linearly increasing hazard Weibull model System reliability Series Parallel and Mixed configuration Simple problems Unit V Maintainability Reliability improvement Redundancy Element Unit and stand by redundancy Reliability allocation for a series system Maintainability and availability System downtime Reliability and Maintainability trade off Simple problems Textbooks

639

Proceedings of the 26th Academic Council held on 18.5.2012

1. Dale H Besterfield, (2008), Total Quality Management, Pearson Education 2. L.S. Srinath, (2005) Reliability Engineering, Affiliated East West Press, New Delhi. Reference Books 1. Samuel K Ho, (1996), TQM An Integrated Approach, II Edition, Kogan Page Ltd.,

USA. 2. Joel E. Rose, (1993), Total Quality Management, II Edition, Kogan Page Ltd., USA.

Mode of Evaluation Quiz/Assignment/ Seminar/Written Examination Recommended by the Board of Studies on: 12.05.2012Date of Approval by the Academic Council:

640

Proceedings of the 26th Academic Council held on 18.5.2012

Minutes of 25th Academic Council (06-04-2012).pdfMinutes of 25th Academic Council (06-04-2012)25AC Minutes - Signed page

26th AC Minutes.pdfMinutes of the 26th AC26AC Signed last page

SC_7.8.10_MAT511 Advanced Numerical Methods 3 1 0 4.pdfMinutes of the SC of AC (Aug 2010)Minutes of SC on 7Aug2010 - Signed page only1. Dir(Acad) items.pdfGraduandsListAug10 Final - For SC proceedingsSheet1

Dir(Acad) itemsGraduandsList(04-Aug-2010)Graduands Summary

Dir(Acad) itemsGraduandsList(04-Aug-2010)Graduands Summary

Dir(Acad) items

GraduandsListAug10 Final - For SC proceedings - Modified-27.8.10.pdfSheet1

Minutes of the Standing Committee held on 07.08.2010.pdfMinutes of the SC of AC (Aug 2010)Minutes of SC on 7Aug2010 - Signed page onlyMinutes of the Standing Committee held on 07.08.10_pg3.pdfMinutes of the SC of AC (Aug 2010)Minutes of SC on 7Aug2010 - Signed page only

26_cover page.pdfMinutes of 25th Academic Council (06-04-2012).pdfMinutes of 25th Academic Council (06-04-2012)25AC Minutes - Signed page

26th AC Minutes.pdfMinutes of the 26th AC26AC Signed last page

SC_7.8.10_MAT511 Advanced Numerical Methods 3 1 0 4.pdfMinutes of the SC of AC (Aug 2010)Minutes of SC on 7Aug2010 - Signed page only1. Dir(Acad) items.pdfGraduandsListAug10 Final - For SC proceedingsSheet1

Dir(Acad) itemsGraduandsList(04-Aug-2010)Graduands Summary

Dir(Acad) itemsGraduandsList(04-Aug-2010)Graduands Summary

Dir(Acad) items

GraduandsListAug10 Final - For SC proceedings - Modified-27.8.10.pdfSheet1

Minutes of the Standing Committee held on 07.08.2010.pdfMinutes of the SC of AC (Aug 2010)Minutes of SC on 7Aug2010 - Signed page onlyMinutes of the Standing Committee held on 07.08.10_pg3.pdfMinutes of the SC of AC (Aug 2010)Minutes of SC on 7Aug2010 - Signed page only

26_cover page.pdfMinutes of 25th Academic Council (06-04-2012).pdfMinutes of 25th Academic Council (06-04-2012)25AC Minutes - Signed page

26th AC Minutes.pdfMinutes of the 26th AC26AC Signed last page

SC_7.8.10_MAT511 Advanced Numerical Methods 3 1 0 4.pdfMinutes of the SC of AC (Aug 2010)Minutes of SC on 7Aug2010 - Signed page only1. Dir(Acad) items.pdfGraduandsListAug10 Final - For SC proceedingsSheet1

Dir(Acad) itemsGraduandsList(04-Aug-2010)Graduands Summary

Dir(Acad) itemsGraduandsList(04-Aug-2010)Graduands Summary

Dir(Acad) items

GraduandsListAug10 Final - For SC proceedings - Modified-27.8.10.pdfSheet1

Minutes of the Standing Committee held on 07.08.2010.pdfMinutes of the SC of AC (Aug 2010)Minutes of SC on 7Aug2010 - Signed page onlyMinutes of the Standing Committee held on 07.08.10_pg3.pdfMinutes of the SC of AC (Aug 2010)Minutes of SC on 7Aug2010 - Signed page only