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Facilitation Brochure 2011
I. Khonjelwayo Consulting & Training Services Facilitation Brochure
Microsoft Office Corporate Training & FET Assessment & Support
2011
Brochure
Facilitation Brochure 2011
Table of Contents ISAAC KHONJELWAYO BACKGROUND ....................................................................... 2
SUMMARY TRAINING MILESTONES ............................................................................ 3
ASSIGNMENTS AND ADHOC CONTRACTS ................................................................ 4
COMPUTER SKILLS TRAINING COURSES ................................................................. 5
CORPORATE REFERENCES AVAILABLE ON REQUEST ........................................ 6
OUTLINES OF SOFT SKILLS & COMMUNICATION ................................................ 7
SATISFIED CORPORATE CLIENTS................................................................................. 8
BUSINESS TERMS AND RELATIONS ............................................................................ 9
a) Facilitation Course Fees Exclude The Following Items: .............................................................. 9
b) Facilitation Includes The Following Training Facilities .................................................................. 9
c) Venue To Have Items - Below For Facilitator & Learners ........................................................... 9
COURSE FEES AND FACILITATION ............................................................................ 10
SERVICES INCLUDE BY NOT LIMITED TO:............................................................ 10
A. Microsoft Office Facilitation ........................................................................................................... 10
B. Marking of POE (FET) US ID : 78964 ............................................................................................ 10
C. End-user support training ............................................................................................................. 10
D. Post assessment reporting: 78964 .............................................................................................. 10
E. Learner POE Assessment Interviews ............................................................................................ 10
PAYMENT METHOD ............................................................................................................ 10
SPECIAL INTERESTS & MEMBERSHIPS .................................................................. 11
a) Accredited assessor with ETDP SETA ....................................................................................... 11
b) Accredited Assessor with Isett SETA ....................................................................................... 11
c) Member of the Skills Universe .................................................................................................... 11
d) Author of Computing Blog .......................................................................................................... 11
e) Microsoft Office Specialist Certification (Pending) ............................................................... 11
SMME PROMOTION & MARKETING WORKSHOPS ............................................ 12
COURSE SCHEDULES FOR SMME’S ............................................................................ 13
REFERENCES TO MY BLOGS…………………..…………………………………………………..13
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Facilitation Brochure 2011
Isaac Khonjelwayo Background
Isaac Khonjelwayo grew up in the relocated Alexandra resident’s
township and moved to Soweto. He completed the Business Equipment
Association Training Scheme program sponsored by IBM, SHARP, MGX, Nixdorf Computers, ICL Computers, Panasonic and AM International to
name, but a few Multi-National IT Companies at Chamdor Technical Institute in 1980 to qualify as an Office Equipment Technician. He
became a certified Trainer for the Department of Manpower under the auspices of Dr Carlyle the CEO of Productivity Management Institute in
1992, while completing a Sales and Marketing Diploma with Damelin. He holds a Bachelor of Administration degree.
As an SDF he acquired through EDUTEL at Technikon University he is
accredit assessor by both the ETDP and Isett/MICT SETAs. Isaac has accomplished a lot in training and as an entrepreneur he has a vast
business experience, across the board. Among his achievements is being a columnist for the HR Magazine in respect to the Work Ethic in
the Workplace, productivity, curbing pilferage in the workplace and
team participation.
During the same period he was a freelance motivational columnist for community newspapers such as Alex Times and The African Enquirer.
He became instrumental at (SAHT) The South African Housing Trust, as Special Projects Manager for a period of five years to consolidate all
assets, belonging to the Dept. of Housing (National Government) residential property portfolio. He successfully achieved Company goals
and was promoted from project coordinator to project manager within a 3 year period.
In 2001 he became a general manager of a Black Empowerment
Dealership in Office Automation. This was a high profile management position that tasked him to implement new systems, controls, policies,
and procedures to engineer the dealership performance and
profitability activities. He is a specialist in facilitation, administration, projects planning, marketing, and backstreet strategist. His motto is –
“Customer satisfaction is supreme, staff empowerment,
quintessential and strong team cohesion will lead to creation and distribution of wealth”
He believes in always remembering his roots and lives life with good
moral principles, above all being honesty, integrity, and hard work and having a sense of purpose.
Facilitation Brochure 2011
Summary Training Milestones
Isaac Khonjelwayo
HP/Gijima learner ship class of June 2011
Group 1 Level 4 Front row left to right: William, Primrose,
Wisani, Boniwe, Linoko and Nkuleko.
Second row right to left: Elias, Patience, Bra
Ike, Busisiwe, Masego, and Ntone,
Third row left to right: Sithembiso, Lesego,
Portia, Katlego, Kgomotso, Fortunate Back row right to left: Job, Tshukudu,
Pakamani, Sipho, Simphiwe, Sharon.
Tshwane University of Technology
Microsoft Office Application training is very
popular with private companies and
Government institutions. I have been very
much involved in this type of training for
some time. There is also a very niche
specialized training I was involved with at
Gijima which is called The Isis Project. It is
petroleum training and staff development
software integration solutions for Total SA
petrol filing stations.
TOTAL SA 2009
Isis Deployment Training: Johannesburg
More importantly training goes beyond age
and colour barriers, I also specialize with
PC literacy for adult learners at ABET level.
The Dept. of Health has been spear-
heading this process in 2010.
Dept. of Health Tshwane
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Facilitation Brochure 2011
Assignments and Adhoc Contracts
I work on assignments and contracts that range from a minimum period of 1
month to 3 months and the longest would be 1 year. There is a benefit for you
i.e. I bring experience and skill in your enterprise to give you results and
outcomes you desire. The benefit goes further; you enjoy huge cost saving in
relation to paying employee benefits and other equity schemes like retirement
plans etc. As a provisional tax payer I only invoice what you owe me.
Win-Win Situation:
The business of training is a very special thing for delegates because it is where
things happen for me. I consider it a talent more than just a job/assignment. My
passion for training and skills transfer cannot be traded for anything at this
point in time. It is something I enjoy doing more than repairing of fixing
computers. Therefore, commitment to my client is 100% undivided, that is why
my terms on assignment and contracts of engagement should be clearly defined
and written on paper. This way it takes away any element of surprises and
distrust every time issues of payment and delivery of training is addressed.
Good Investment Decision (ROI)
Training qualification cannot replace practical experience it is similar to the
experience one possesses to drive a horse-and-trailer truck. Having a license
does not prove you’re experienced until you have gone through many rigorous
trials and paces to prove your worth. A license is a confirmation and proof that
you have the knowledge to be trusted with the vehicle. It does not replace the
journeys you travel to handle the storm and the bad weather. My training and
experience dates back to the gothic era before the introduction and
implementation of the “Skills Development Act”. Supervisory and Diversity
training interventions where mostly required by companies, as “water is to
desert travellers”. To resolve hostile, shop-floor and productivity management
issues, work ethic, pilferage, black employee attitudes and discrimination in the
workplace. It was hard-core sensitive interventions that dealt with corporate
management leadership challenges. I was fortunate to have two dynamic
mentors, Mr Chris Coetzee and Ms Lynn Cloete, who taught me the raw side of
this training business and what commitment is all about. I have matured like a
good wine, I’m not perfect but I deliver it with passion in all respects. Would I
not be counted as an asset in the realm of a roller coaster ride of human capital
challenge? So! hire me and experience a good return on your investment.
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Facilitation Brochure 2011
Computer Skills Training Courses
Hands-On Computer Skills Training
SECTION: A
Computer Skills Programmes: Other Duration Level Credits
1. PC Orientation n/a 1 Day Beginners n/a
2. MS Word 2000 Introduction 2003/2007 1 Day Beginners n/a
3. MS Word 2000 Intermediate 2003/2007 1 Day Level 2 n/a
4. MS Word 2000 Advance 2003/2007 1 Day Level 3
5. Excel 2000 Introduction 2003/2007 1 Day Beginner n/a
6. Excel 2000 Intermediate 2003/2007 1 Day Level 2 n/a
7. Excel 2000 Advance 2003/2007 1 Day Level 3
8. Power Point Introduction 2003/2007 1 Day Beginner n/a
9. Power Point Intermediate 2003/2007 1 Day Level 2 n/a
10. Power Point Expert 2003/2007 1 Day
11. Internet / Email 2003/2007 1 Day Beginner n/a
12. Outlook 2000 2003/2007 1 Day Level 2 n/a
SECTION: B
SAQA PC Skills Unit Standards: SAQA US ID Number Level Credits
13. Excel 2000 Introduction 2003 7572 2 3
14. Excel 2003 Intermediate 2003 116940 3 6
15. Excel Advance 2003 7567 3 5
16. Internet / World Wide Web 2003 7573 2 2
17. MS Word 2000 Intermediate 2003 7570 3 5
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Facilitation Brochure 2011
Hands-On Computer Skills Training
18. Outlook Basic 2003 7571 2 3
19. Power Point 2000 Introduction 2003 7574 2 3
20. Power Point 2000 Intermediate 2003 7575 3 5
21. Power Point 2000 Expert 2003 pending
SECTION: C
FET Technical Support Learner ship
SAQA US ID Number 4 163
22. SAQA ID 49077 End-User Computing
SAQA US ID: 49077 4
23. SAQA ID 78964 A+ Tech Support SAQA US ID: 48573 4
Corporate References Available on request
Corporate References & Satisfied Clientele
HP * Access College * SAPS
Basil Read
Dept. of Public Enterprises
Fattis & Monis * Kelloggs
To name but a few!
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Facilitation Brochure 2011
Outlines of Soft Skills & Communication
Learner ship NQF 4: US ID:78964
This unit STD course covers a vast area of communication and conceptual
skills in business ranging from principles that govern three levels of skill
and knowledge development:
A. Basic
Understanding team fundamentals
Communicating in teams
Nonverbal communication and active listening
Resolving and handling conflict
Making decisions and
The consensus process utilized by a team
B. The more intermediate communication concepts for business development
and comprehension skills involved:
Fundamentals of conducting a meetings
Managing meetings
Conflicts resolution, climate and managing difficult personalities
How to communicate as meeting leader
Listening effectively and asking questions
Communicating nonverbally
C. The profound advanced level targeted for these group NQF level 4 included
but not limited to role playing but involvement practical concepts of the
English language and writing skills
Introduction to English grammar writing skills
Writing specific messages
Creative writing, planning and generating a proposal
The importance of grammar
Pronouns, adjectives and adverbs
Effective sentences
Improving the sentence structure and business letters
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Facilitation Brochure 2011
Satisfied Corporate Clients
Proof available on request
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Facilitation Brochure 2011
Business Terms and Relations
Training & Facilitation:
I will provide you a cost effective pricing structure that will allow you to enjoy
maximum benefits of your investment.
a) Facilitation Course Fees Exclude The Following Items:
1) VAT of 14%
2) Venue is to the account of the client
3) Learner transport to and from venue.
4) Accommodation for learner
5) Facilitator transport to venue
6) Traveling or flying by facilitator outside Gauteng Province is to the
account of the client.
b) Facilitation Includes The Following Training Facilities
1) Pre-assessment of learners conducted by client
2) Seating in an air conditioned classroom
3) Facilitation by facilitator
4) Overhead projector
5) Flip charts and writing pens
6) Post assessment and reporting
7) Learner writing pens
8) If Computer related.
a. Full working condition of PC’s installed with Microsoft Office
applications software’s and internet connectivity
c) Venue To Have Items - Below For Facilitator & Learners
1) Morning Tea and Cakes
2) Lunch – Self serving
3) Afternoon Tea and snacks
4) Parking in a safe complex
5) Security to the account of client/venue provider
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Facilitation Brochure 2011
Course Fees and Facilitation
SECTION. A
Computer Skills
Programmes
SECTION. B
SAQA Unit Std
Courses
SECTION. C
Learnership
Courses
SECTION. C
Facilitator transport
Max. Learners
class/Group
(10)
Max. learners
class/Group
(10)+
Lead Provider to
offer working plan
Where traveling is 100km (+)
to and from venue: R2.79 per
kilometer will apply
Consultation Assessment Minimum POE Special Rate
R175 p/h R225 P/POE 10-15 P/POE R195 P/POE + 15 students
TRAVEL ALLOWANCE CAN BE NEGOTIATED
Services include by not limited to:
A. Microsoft Office Facilitation
B. Marking of POE (FET) US ID : 78964
C. End-user support training
D. Post assessment reporting: 78964
E. Learner POE Assessment Interviews
Payment Method
Payment is subject to 30 days net on presentation of invoice.
General
a. You can address all your queries or questions regarding the
above courses with Isaac Khonjelwayo
b. Courses can be run anywhere in the country if it meets criteria
of items (B) and (C) for outside Gauteng facilitation please refer
item (A) section (6) for this option.
Contact: Isaac Khonjelwayo
Cell: 076 312 3826
Fax: 086 606 6177
Email1: [email protected]
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Facilitation Brochure 2011
Special Interests & Memberships
a) Accredited assessor with ETDP SETA
http://www.etdpseta.org.za/
b) Accredited Assessor with Isett SETA
http://www.mict.org.za/default.asp
c) Member of the Skills Universe
http://www.skills-universe.com/profile/isaackhonjelwayo
d) Author of Computing Blog
http://www.comesy.blogspot.com/
e) Microsoft Office Specialist Certification (Pending)
www.certiport.com/
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Facilitation Brochure 2011
SMME Promotion & Marketing Workshops
1. SMME Blogging a New promo tool trend
a) How to promote your business with a FREE Blog
b) Types of blogs – “which one is yours”
c) How create and setup your own Blog
d) What to do to “keep customers” wanting more
e) Connecting with your customers/Newsletter
2. SMME Website Development for New Business
a) How create and setup your own FREE website
b) How to target your audience
c) Who is your competition
d) Constant business improvement
e) Consider doing ecommerce
3. SMME Social Networking for profit
a) What is social networking for SMME
b) Why follow your customer to Facebook/twitter
c) What is your customer saying about you
d) How to turn Facebook & twitter into cash
4. SMME Responding to customer needs
a) What if they respond in great numbers?
b) How do you handle massive customer responses?
c) Dedicated support structure
d) Benefits of follow-up /Newsletter support
e) How to utilized “Word of mouth advertising”
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Figure 3 computing my blog
Figure 2 LP2CD my blog 2
Figure 1 WOTM my blog 3
Facilitation Brochure 2011
Course schedules for SMME’s
A. Bookings:
Venues subject to student needs and demand
Centurion: Ubuntu Conference Centre
Johannesburg: Damelin Braamfontein
Pretoria: Pending
Eastrand: Pending
B. Course Requirements:
1. Bring your own Laptop as (Backup)
2. Bring your own 3G with airtime as (Backup)
C. Course Fee:
1. R550 pp./per day
2. Notes included
3. Duration: 1 day course
Course Dates: get more info from: [email protected]
References to my blogs:
Computing Made Easy (Imparting IT information Resources to readers)
http://comesy.blogspot.com/
Words on the move (A platform to introduce youth to the art of writing)
http://www.wordsonthemove.blogspot.com/
LP2CD Conversion (Exposure of music resources to local music followers)
http://lp2cdconversion.blogspot.com/
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