Upload
others
View
4
Download
0
Embed Size (px)
Citation preview
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 1
10/2/2009
Facilitating Learning for the Next Generation of Learners Stephen K. Young, D.D.S., Dean and David Ross Boyd Professor College of Dentistry University of Oklahoma Health Sciences Center
Cell phones and pagers should be turned to silent or off. Thank you!
Facilitating Learning for
the Next Generation of
Students
OUHSC Education Grand Rounds
October 18, 2013
Stephen K. Young, DDS
Dean, College of Dentistry
Valerie N. Williams, PhD
Vice Provost for Academic Affairs and Faculty Development
University of Oklahoma Health Sciences Center
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 2
10/2/2009
What
NeXt? Teaching and Learning
Strategies to Engage
The
Millennial
Generation
In Health Professions Education
and the Biomedical Sciences
Objectives
1. Describe implications for teaching from generation-
based perspectives about:
– Work style and career
– Feedback and recognition
– Education and learning
2. Discuss challenges and opportunities for engaging
“Millennials” in health professions education
– Learning environment/learning encounters
– Narrowing the Generation Gap between “Oldsters” and
“Youngsters”
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 3
10/2/2009
In which picture do you see yourself?
We are “all hands on deck” in the teaching/learning
environment today…
Age Today
Traditionalist 1922 to 1945 68 and up
Baby Boomer 1946 to 1964 Early 50s, upper 60s
Generation X 1965 to 1979 Mid 30s, late 40s
Generation Y 1980 to … Early 30s
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 4
10/2/2009
HSC Generations
Age Today Colleges and OUHSC
Traditionalist 68 and up Professors/Leadership
Baby Boomer Early 50s to
upper 60s
Profs/Associate Profs/ Chairs
& Directors
Generation X
Mid 30s, late
40s
Associate Profs/ Assistant
Profs/ Early Career Faculty/
Some Chief Residents/
Fellows/Post Docs
Generation Y
Early 30s
Interns/Residents/ Health
Professions students
Graduate students
U.S. Generations in the Work Force
5
38
32
25
0
10
20
30
40
Traditionalist Boomer GenX GenY
U.S. Workforce, 2012
US Bureau of Labor Statistics, “Household data not seasonally adjusted: Table a-13: Employment
Status of Civilian Noninstitutional Population by Age, Sex and Race (2012)
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 5
10/2/2009
Perspectives
Traditionalists Boomers
Pre – 1946
• Patriots
• The Great Depression
• World War II; Korean War
• The New Deal
• Rationing
• The atomic bomb
• Mother = homemaker
Gen X
Gen Y
• Father = breadwinner
• Radio
• Social Security created
• Flash Gordon
• Joe DiMaggio
• Puritan ethics
• Big Band era
Perspectives
Traditionalists
Boomers 1946 – 1964
• Assassinations
• Watergate/Nixon resigns
• The Pill
• Vietnam era
• The Beatles
• Prosperity
• Civil Rights Movement
Gen X
Gen Y
• Brown vs Board of Educ
• Suburbia
• ABC, NBC, CBS (TV!)
• The Cold War
• Mickey Mouse
• The Space Race
• TV dinners
• Women’s Lib
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 6
10/2/2009
Perspectives
Traditionalists
Boomers
• Berlin Wall falls
• HIV/AIDS
• Clinton/Lewinsky
• Energy Crisis
• Challenger disaster
• Test tube babies
Gen X - 1965 – 1979 Gen Y
• Roe vs Wade
• Single mother
• MTV
• Computers
• Three Mile Island
• Latch-key kids
• dot coms bomb
Big Picture Perspective Traditionalists
Boomers
Gen X
• September 11th
• Columbine shootings
• Murrah building OKC
bombing
• Cell phones
• Globalization
• iPods
• Non-traditional families
• The Simpsons
Gen Y - 1980 to – present
• Internet
• Designer drugs
• Multiculturalism
• Virtual reality
• DNA
• Bill Gates
• Instant Messaging
• iPhones
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 7
10/2/2009
Why Generations Clash at Work
Career Differences
Traditionalist Traditional Career Paths Job changes create a stigma
Baby Boomer The 60 Hour Work Week Pay your dues; changing jobs is a waste of time
Generation X Job Flexibility Desired The four-day work week; changing jobs is
necessary for career growth
Generation Y Multiple Careers & Flexibility
Required The four hour work week; staying at a job 2-3 years
max; owning a business outside of the job
Generation Y: Everything you always wanted to know about the Millennials
Employment Perspective
• Loyal troopers
• Respectful of Authority
• Hierarchy
Traditionalists Boomers
Gen X
Gen Y
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 8
10/2/2009
Employment Perspective
• Change agents
• Love/hate relationship
with authority
• Consensus leadership
Traditionalists
Boomers Gen X
Gen Y
Employment Perspective
• Impatient to get on with it
• Expect work/life balance
• Leadership by competence
Traditionalists
Boomers
Gen X Gen Y
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 9
10/2/2009
Employment Perspective
• Techno-savvy
• Determined workers
• Polite to authority
• Leadership means pulling together
Traditionalists
Boomers
Gen X
Gen Y - Millennials
Work Ethic
• Hard work
• Dedication and Sacrifice
• Disciplined
• Conformity
• Duty before pleasure
• Sense of honor
• Hierarchy
• Obey the rules
• Follow tradition
• Age = seniority = privilege
• Command and control
• Need a leader? Here I
am.
• Demand courtesy
Traditionalists Boomers
Gen X
Gen Y
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 10
10/2/2009
Work Ethic
• Work-a-holic
• Driven to excel
• Loyal
• Personal gratification
• Personal growth
• Sacrifice for success
• Soul searching
• Commitment to the
company; relationships
• Uncomfortable with
conflict
• Career driven
• Forever young
• Optimistic
Traditionalists
Boomers Gen X
Gen Y
Work Ethic
• Pragmatic
• Fun
• Self-reliant
• Independent
• Entrepreneurial
• Impatient
• Desire responsibility
• Quick to move on
• Technology oriented
• Thrive on diversity
• Want creative outlets
• Adaptable
Traditionalists
Boomers
Gen X Gen Y
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 11
10/2/2009
Work Ethic
• Civic minded/Collectivist
• Multi-taskers
• Life is 24/7
• Competitive
• Achievement oriented
• Confident
• Global connections
• Desire for structure
• “Digital Natives”
• Realistic
• Lots of fun!
• BIG on diversity
• Well educated
Traditionalists
Boomers
Gen X
Gen Y
Feedback Traditionalists
Boomers
“One fourth of Gen Xers and Gen Yers want
feedback from the boss at least once a week,
compared with one fifth of Boomers and one in ten of
those over the age of 60. Younger workers are also
more likely to want a connection to the top brass and
to socialize with their managers.”
The Washington Post, October, 26, 2006, page D2
Gen X
Gen Y
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 12
10/2/2009
Feedback
Traditionalists Boomers
Gen X
Gen Y
Feedback Motto
No news is
good news
• Face-to-face
• Feedback is about “us”
• Feedback is formal
• Don’t waste their time
• Be prepared with the
salient points
Feedback
• Face-to-face or email
• Keep it short
• Use body language to
communicate
• Be open and direct
• Don’t over do it
Feedback Motto
Once a year…
with
documentation
please
Traditionalists
Boomers Gen X
Gen Y
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 13
10/2/2009
Feedback
• E-mail is okay
• Talk in sound bites
• Present the facts
• Use a more informal style
• Listen to what they have
to say
• Ask them for feedback
Feedback Motto
Sorry to interrupt,
But how am I
doing?
Traditionalists
Boomers
Gen X Gen Y
Feedback
• Use action verbs
• Don’t talk down to them
• Show respect through
your language
• Use humor, don’t take
yourself too seriously
• E-mail, voice mail, text
messages are okay
Feedback Motto
Feedback
whenever I want it
at the push of
a button!
Traditionalists
Boomers
Gen X
Gen Y
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 14
10/2/2009
Job or Career?
• Career = building a legacy
Traditionalists Boomers
Gen X
Gen Y
Job or Career?
• Building a stellar career =
satisfying desired lifestyle
Traditionalists
Boomers Gen X
Gen Y
N-gen People Performance Inc. www.ngenperformance.com
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 15
10/2/2009
Job or Career?
• My career is portable
(this is just my current job)
Traditionalists
Boomers
Gen X Gen Y
Job or Career?
• Build parallel careers (corporate,
community, entrepreneur, etc.)
Traditionalists
Boomers
Gen X
Gen Y
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 16
10/2/2009
Rewards
• Honor their long-term
value and contributions
• Respect
• Recognize
• Personalize
• Awards
• Pay and benefits
What to Give Traditionalists?
Plaques and trophies
Pictures with important people
Conference trips to posh places
The real reward is satisfaction with a job well-done.
Traditionalists Boomers
Gen X
Gen Y
Rewards
• Increased responsibility
• Increased authority
• Status
• Accommodate personal
needs
• Enable attainment of high
quality of life
What to Give Boomers?
Public recognition
Status symbols
Visible Respect for their Success (let them talk about it at an event)
Fine dining
World travel
Name recognition through out the enterprise is a tangible
reward.
Traditionalists
Boomers Gen X
Gen Y
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 17
10/2/2009
Rewards
• Flexibility
• Let me do my work my way
• Salary, benefits and perks
• Feedback
• Personal interests are important (more important than organization interests)
What to Give Xers?
Better technology
Access to the best IT staff
Adventure travel
Time-off as a perk
Family time during travel
Extreme sports toys
Freedom is the ultimate reward
Traditionalists
Boomers
Gen X Gen Y
Rewards
• High levels of
responsibility
• High levels of positive
reinforcement
• Independence
• Work hours flexibility
• Community service
opportunities
What to Give GenYs?
Opportunities for learning and skill building
Personalize it!
Organized outings for the team (e.g., to sporting events, picnics, group theater night/movie night)
Work that is meaningful is the best reward
Traditionalists
Boomers
Gen X
Gen Y
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 18
10/2/2009
What do Millennials Want?
• Teamwork/Collaboration
• Experiential Activities
• Structure
• Flexibility
• Customer Service
• Technology
Challenges for Engaging Millennials
• Aging faculty – 72% > 50
• Comfortable with traditional education model
• It worked well for me. I got a great education.
• Efficient way to deliver material
• Fun to lecture
• Uncomfortable with technology
• Non-flexible curriculum and schedule
• Lack of resources to provide 24/7 learning platform
• Lack of faculty development
– Utilization of technology in teaching
– Active learning
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 19
10/2/2009
Challenges for Engaging Millennials
• Aging faculty
• Comfortable with traditional education model
• It worked well for me. I got a great education.
• Efficient way to deliver material
• Fun to lecture
• Uncomfortable with technology
• Non-flexible curriculum and schedule
• Lack of resources to provide latest technology
• Lack of faculty development
– Utilization of technology in teaching
– Active learning
2009 OUHSC - COM . Valerie N. Williams, Ph.D. 20
10/2/2009
Opportunities for Engaging Millennials
• Increased utilization of technology
– D2L
– Distance Education
– Online Courses
– Simulation
• 24/7 learning platform
• Provide increased flexibility
• Increase active learning scenarios
• Interprofessional Education
• Community Outreach Activities
• Increased faculty development
DISCUSSION