Facet Publishing Catalogue 2013

Facet PublishingThe publisher of choice for the

information professions worldwide

New Titles and Key Backlist 2013

collection Management

orDEr toDAY +44 (0) 1235 827702 [email protected]

1

Fundamentals of CollectionDevelopment and Management Peggy Johnson, university of Minnesota, usA

This is the third edition of the authorative standard collectiondevelopment and management textbook. In this sweeping revision, expert instructor and librarian PeggyJohnson addresses the art of controlling and updating librarycollections, whether located locally or accessed remotely. Eachchapter offers complete coverage of one aspect of collectiondevelopment and management, including numerous suggestionsfor further reading and narrative case studies exploring the issues.Johnson thoroughly considers:

• Traditional management topics such as organization of thecollection, weeding, staffing and policymaking

• Maintaining productive relationships with vendors and publishers,and other important purchasing and budgeting topics

• The effects of rapidly changing information delivery and accesstechnologies, the evolving needs and expectations of libraryusers and new roles for subject specialists.

Johnson offers a comprehensive tour of this essential disciplineand situates the fundamental ideas of collection development andmanagement in a historical and theoretical perspective, bringingthis modern classic fully up to date. The book also includes samplecollection development policy statements, contracts, licensingterms, selection aids and professional resources.Readership: LIs students and librarians worldwide.

About a previous edition:“the volume can definitely be of use to a widevariety of librarians in almost any type of institution,and should be considered essential reading for thecollection development professional.”- Internet Reference Service Quarterly

THIRD EDITION

FORTHCOMING IN 2013

May 2013400pp | £49.95

Paperback:978-1-85604-937-5

ACQUISITIONS AND COLLECTION DEVELOPMENT

Acquisitions in the NewInformation Universecore competencies and ethical practices Jesse Holden

Readership: students of LIs, acquisitions librarians and collection managers.

2010224pp | £49.95

Paperback:978-1-85604-739-5

Collection Development in the Digital Age Edited by Maggie Fieldhouse and Audrey Marshall

This topical edited collection is cross-sectoral and international inscope, drawing together the perspectives of practitioners andacademics at the forefront of modern collection development. Theyexplore how practitioners can take an active role influencingstrategy in this new environment, draw on case studies thatillustrate the key changes in context, and consider how collectiondevelopment might evolve in the future.Contents: Foreword Liz Chapman | PArt 1: tHE concEPt AnD PrActIcE oFcoLLEctIon MAnAgEMEnt | the concept of collection management in thedigital world Sheila Corrall | the processes of collection management MaggieFieldhouse | PArt 2: trEnDs In tHE DEvELoPMEnt oF E-rEsourcEs | Anoverview of e-resources in uK further and higher education David House |supporting online collections: the role of online journals in a university collectionJane Harvell | Electronic books in academic libraries: a case study in Liverpool, uKTerry Bucknell | E-book collection development in public libraries: a case study ofthe Essex experience Martin Palmer | stewardship and curation in a digital worldBradley Daigle | PArt 3: trEnDs In LIbrArY suPPLY | Managing suppliers forcollection development: the uK higher education perspective David Ball |outsourcing in public libraries: placing collection management in the hands of astranger? Diana Edmonds | open access David Brown | collection developmentand institutional repositories Josh Brown | PArt 4: MAKIng AnD KEEPIng YourcoLLEctIon EFFEctIvE | collection development policies for the digital ageWendy Shaw | Information literacy for the academic librarian in the digitalinformation age Tracy Mitrano and Karrie Peterson | supporting users to makeeffective use of the collection Ruth Stubbings | Engaging with the user communityto make your collection work effectively: a case study of a partnership-based, multi-campus uK medical school Jil Fairclough.Readership: LIs students and all practitioners involved in collection developmentand management in academic, school, public, commercial and other special librarysectors.

“...recommended to practitioners from all libraries. Itcan also serve as recommended reading forundergraduate students considering the spectrum oftopics covered, the ease of writing style, and theexcellent lists of references.”- The Electronic Library

2011256pp | £49.95

Paperback:978-1-85604-746-3

E-book (PDF):978-1-85604-897-2

“...a well written, strategic overview of all thecomponents and relationships involved with libraryacquisitions”- Australian Academic and Research Libraries

2004184pp | £54.95

Paperback:978-1-85604-531-5

E-book (PDF):978-1-85604-781-4

Building an Electronic ResourceCollection A practical guideStuart D Lee and Frances Boyle

2000 464pp | £69.95

Hardback:978-1-85604-366-3

Collection ManagementInternational Yearbook of Library andInformation Management 2000-2001Edited by G E Gorman

Inspection copiesAll our titles are available as inspection copies for lecturers

considering them for course adoption. Email [email protected] for more information.



2

Practical CataloguingAAcr, rDA and MArc 21 Anne Welsh, ucL, uK and Sue Batley, LondonMetropolitan university, uK

This essential new textbook provides cataloguerswith the skills needed for transition to ResourceDescription and Access (RDA).

The book builds on John Bowman’s highly regarded EssentialCataloguing and gives an introduction to Functional Requirementsfor Bibliographic Records (FRBR), which provides the conceptualbasis for RDA.Written at a time of transition in international cataloguing, this bookprovides cataloguers and students with a background in generalcataloguing principles, the current code (AACR2) and format(MARC 21) and the new standard (RDA). The contextual chaptersprovide library managers with an up-to-date overview of thedevelopment of RDA in order to equip them to make the transition.The final chapter includes ten records displayed in AACR2 level 1,AACR2 level 2, RDA and MARC 21, making it easy to see thedifferences at a glance. There is also a fully explained workedexample based on RDA.Contents: catalogues and cataloguing standards | the Frbrization of thecatalogue | bibliographic elements | Access points and headings | rDA: resourcedescription and access | AAcr and rDA | MArc 21 | Practical cataloguing:bringing it all together | the birth of rDA and the death of MArc? | Examples. Readership: cataloguers, library managers, LIs students, informationprofessionals in all sectors, archivists.

“comprehensive, practical, clear, and written with adash of humour – this is the textbook about AAcr2and rDA for which cataloguers have been waiting.” - Karen Attar, Senate House Library

NEW

2012224pp | £49.95

Paperback:978-1-85604-695-4

E-book (PDF):978-1-85604-928-3

Information Resource Descriptioncreating and managing metadata Philip Hider, charles sturt university, Australiaseries: Foundations of the InformationSciences

This book provides a systematic overview of the ways in whichinformation resources are being described so as to facilitate theiraccess across a wide range of contexts. The focus is on metadataused in contemporary systems and environments: Who creates it?How is it created? What makes some better than others? How is itshared? Information Resource Description serves as a primer on therewarding field of information organization. It integrates the richtraditions of established fields, such as librarianship and archivalstudies, with emerging ones, such as information architecture andthe Semantic Web, to produce a commentary on the enduring valueand relevance of indexing and description for those interested inproviding quality information. This commentary is based onfundamental concepts represented by key standards such asFunctional Requirements for Bibliographic Records (FRBR),Resource Description and Access (RDA), and the ResourceDescription Framework (RDF).Contents: Definitions and scope | Information resource attributes | tools andsystems | Metadata sources | Metadata quality | sharing metadata | Metadatastandards | vocabularies | the future of metadata. Readership: LIs students taking information organization courses atundergraduate and postgraduate levels, information professionals wishing tospecialise in the metadata area, and existing metadata specialists who wish toupdate their knowledge.

“this is a very readable and well structured bookthat offers a comprehensive view of resourcedescription and metadata...an excellent introductionboth for students and for practitioners new to thefield.”- Vanda Broughton, UCL

NEW

november 2012288pp | £49.95

Paperback:978-1-85604-667-1

CATALOGUING AND CLASSIFICATION

Customer-based CollectionDevelopmentAn overview Edited by Karl Bridges, university of vermont,usAThis essential guide to customer-based/patron-driven collection development will allow librariansto navigate the rapid changes in what users expectof libraries.The traditional ‘top down’ approach to collectiondevelopment definitely has its drawbacks: even

after spending a good deal of time, energy and resources, librariansare sometimes frustrated to find that their library’s collection is notbeing used as they anticipated. But there’s another strategy that’sgaining momentum. This book gathers together the bestpractitioners in the emerging field of customer-based collectiondevelopment to find out what library users need and want andprovide strategies to allow librarians to manage collectionsaccordingly. Drawing on the experiences of professionals from avariety of academic and public libraries, Customer-Based CollectionDevelopment:

• Offers strategies for planning and implementing a customer-based collection programme

• Summarizes its potential impact on a library’s budget • Discusses cataloguing implications, and other day-to-day

operational issues • Presents guidelines for evaluating and marketing.

Readership: Librarians and library managers in all types of libraries.

December 2013208pp | £49.95

Paperback:978-1-85604-931-3

FORTHCOMING IN 2013

Cataloguing and Decision-Makingin a Hybrid Environmentthe transition from AAcr2 to rDA Anne Welsh, ucL, uKAs the transition to RDA changes the internationalcataloguing landscape, readers need practicalguidance to operate successfully in a world ofhybrid catalogues, where records created underdifferent standards co-exist. This highly practicalguide draws out the flexibility offered by RDA andthe scope for cataloguer judgement in balancing

flexibility with consistency of entry. Welsh leads the reader throughthe decision-making process, showing how the skills andjudgements familiar from AACR2 can be apllied to RDA. This bookslices into RDA to answer questions including:

• What are the increased decision-making powers of the cataloguebased on RDA?

• What support is available in making decisions?• How can libraries integrate new RDA records within their

catalogues and cataloguing practices?• What steps can cataloguers take to increase their decision-

making skills and confidence, and how can employers supporttheir staff in this?

Readership: cataloguers, all library staff, information professionals, support staffand LIs students.

December 2013224pp | £49.95

Paperback:978-1-85604-955-9

FORTHCOMING IN 2013



3

Catalogue 2.0the future of the library catalogue Edited by Sally Chambers, göttingen centre forDigital Humanities, germanyWill there be a library catalogue in the future and, ifso, what will it look like? In the last 25 years, thelibrary catalogue has undergone an evolution, fromcard catalogues to OPACs, discovery systems andeven linked data applications making librarybibliographic data accessible on the web. At thesame time, users’ expectations of what catalogues

will be able to offer in the way of discovery have never been higher.This groundbreaking edited collection brings together some of theforemost cataloguing practitioners and thought leaders to providean overview of the current state of the art of the library catalogueand look ahead to see what the library catalogue might become.Practical projects and cutting edge concepts are showcased indiscussions of linked data and the Semantic Web, user expectationsand needs, bibliographic control, the FRBRization of the catalogue,innovations in search and retrieval, next-generation discoveryproducts and mobile catalogues.Contents: next generation catalogues: what do users think? Anne Christensen |Making search work for the library user Till Kinstler | next-generation discovery:an overview of the European scene Marshall Breeding | the mobile librarycatalogue Lukas Koster and Driek Heesakkers | Frbrising your catalogueRosemie Callewaert | Enabling your catalogue for the semantic web EmmanuelleBermes | supporting digital scholarship: bibliographic control, library cooperativesand open access repositories Karen Calhoun | thirteen ways of look at thelibraries, discovery and the catalogue: scale, workflow, attention Lorcan Dempsey.Readership: cataloguers and metadata specialists, library adminstrators andmanagers responsible for planning and strategy, systems librarians, user servicesmanagers, electronic resources librarians, and digital library project managers,students on cataloguing, information management and digital library courses.

March 2013192pp | £49.95

Paperback:978-1-85604-716-6

Essential Library of CongressSubject Headings Vanda Broughton

This is the first compact guide to LCSH written from a UKviewpoint. There is a strong emphasis throughout on workedexamples and practical exercises in the application of the scheme,and a full glossary of terms is supplied. No prior knowledge orexperience of subject cataloguing is assumed.Contents: Introduction | History and principles of LcsH | subject heading lists andthe problems of language | Format and display | the choice and form of headings |content analysis | Assigning main headings | structured headings | topicalsubdivisions | geographic subdivisions | Free-floating subdivisions | complexheadings | chronological headings | name headings | Literature and the arts |Headings for music | classification Web | LcsH in the online world | bibliography. Readership: LIs students and practitioners.

“I would recommend this book to both newcataloguers and lone librarians who find themselvescataloguing with no formal training. I would alsorecommend it to anyone who feels that they coulddo with a fresh and fun reminder of the basics ofsubject headings.” - CILIP Cataloguing and Indexing Group Newsletter

2011192pp | £44.95

Paperback:978-1-85604-618-3 2002

224pp | £49.95Paperback:

978-1-85604-456-1

Essential Cataloguing J H Bowman

Metadata for Digital CollectionsA how-to-do-it manualStephen J Miller

This practical, hands-on volume will make it easyfor readers to acquire the knowledge and skillsthey need to design and create metadata for online

collections of digitized resources. The book introduces readers tofundamental concepts and practices in a style accessible tobeginners and LIS students, as well as experienced practitionerswith little metadata training.Contents: Introduction to metadata for digital collections | Introduction to resourcedescription and Dublin core | resource identification and responsibility elements |resource content and relationship elements | controlled vocabularies for improvedresource discovery | XML-encoded metadata | MoDs: the Metadata objectDescription schema | vrA core: the visual resources Association core categories| Metadata interoperability, shareability, and quality | Designing and documenting ametadata scheme | Metadata, linked data, and the semantic Web. Readership: Information professionals responsible for organizing digitalcollections, LIs students and educators.

“…a practical guide for practical people. read thiswell illustrated book and all will become clear.” - Managing Information

2011230pp | £54.95

Paperback:978-1-85604-771-5

2008 384pp | £49.95

Paperback:978-1-85604-655-8

Metadata Marci Lei Zeng and Jian Qin

2004 336pp | £49.95

Paperback:978-1-85604-514-8

Essential Classification Vanda Broughton

2004160pp | £49.95

Paperback:978-1-85604-519-3

Essential DeweyJ H Bowman

2006 304pp | £49.95

Paperback:978-1-85604-565-0

Essential Thesaurus Construction Vanda Broughton

FORTHCOMING IN 2013

Also of interestInformation Architecture p26Metadata for Information Management andRetrieval p26

2007256pp | £49.95

Paperback:978-1-85604-578-0

Organizing Information From the shelf to the webG G Chowdhury and Sudatta Chowdhury

1996472pp | £54.95

Paperback:978-1-85604-048-8

The Subject Approach toInformation A C Foskett

5TH EDITION



4

Describing Electronic, Digital andother Media using AACR2 andRDAA how-to-do-it manual and cD-roM forlibrariansMary Beth Weber and Fay A Austin

This book addresses RDA along with traditional examples ofcataloguing like MARC, MODS, and Dublin Core. Streaming video,internet sites, dual-disc DVDs, blogs and listservs are just some ofthe rapidly emerging, and often complicated, new resourcescovered in this current, easy-to-follow manual. Separate chaptersare dedicated to each non-print and e-resource format, and includecorresponding examples to help demonstrate practicalimplementation of these critical new skills.A companion CD-ROM contains fully-worked out examples, modelsand illustrations, and acts as an important visual guide to helpreinforce key concepts. In addition, a companion website providesupdates on changes in RDA and other cataloguing resources andpractices; links to presentations, blog posts, etc; and a means tocontact the authors with questions and feedback. Readership: cataloguers, LIs students and information professionals and supportstaff using integrated library systems, searching ocLc, and applying andinterpreting Library of congress classification and subject Headings.

“…highly recommended for technical services staffstruggling with changing cataloguing rules forcertain types of nonbook materials.” - Technicalities

2011256pp | £64.95(including vAt)

Paperback and cD-roM:

978-1-85604-684-8

RDA: Resource, Description and Access Print Designed for the digital world and an expandinguniverse of metadata users, RDA: ResourceDescription and Access is the new, unifiedcataloguing standard - an evolution of thecataloguing principles from AACR2, with rulescarried over or adapted to the RDA model.Benefits of RDA include:• A structure based on the conceptual models of

FRBR (functional requirements for bibliographic data) and FRAD(functional requirements for authority data) to help catalog usersfind the information they need more easily

• A flexible framework for content description of digital resourcesthat also serves the needs of libraries organizing traditionalresources

• A better fit with emerging database technologies, enablinginstitutions to introduce efficiencies in data capture and storageretrieval

• The online RDA Toolkit provides a one-stop resource forevaluating and implementing RDA, and is the most effective wayto interact with the new standard. It includes searchable andbrowseable RDA instructions; two views of RDA content, bytable of contents and by element set; user-created and sharableworkflows and mappings – tools to customize RDA to supportyour organization’s training, internal processes, and localpolicies; links to other relevant cataloguing resources; andsearchable and browseable full text of AACR2 with links fromAACR2 to RDA.

This full text of RDA is offered in print as an offline access point toassist users in evaluating and using RDA, as well as for trainingand classroom use. An index is included. The online RDA Toolkitincludes PDFs, but purchasing the print version offers aconvenient, time-saving option. Keep up with our update schedule on www.rdatoolkit.org and lookfor a August 2013 release of the first new RDA Print accumulationthat will include updates and reworded chapters released to date –batched together in a new pack for user convenience and to savecustomers money.

2010 944pp | £105.00

Looseleaf: 978-185604-749-4

2005712pp | £89.95

Loose-leaf:978-1-85604-570-4

Anglo-American CataloguingRules2002 revision with 2005 update

2ND EDITION

2004 176pp | £49.95

Paperback:978-1-85604-540-7

The Concise AACR2 Prepared by Michael Gorman

4TH EDITION

RDA: Element Set The RDA: Element Set collects relevant informationbased on cataloguing workflow in one place, forease of use, and offers the full text of selected RDAinstructions and examples organized by FRBR andFRAD entity and then alphabetically by RDAelement, including sub-elements, elementdefinitions, and related RDA-defined vocabularies.RDA elements are the data elements described byRDA instructions and encoded in formats such asMARC, Dublin Core, and others. Online, the RDA:

Element Set also offers links to current and evolving encodingstandards documentation (currently MARC 21, with others plannedover time) and to applicable national library policy statements(currently LCPS, with others planned over time).Sold only as a set including Part 1: Attributes (1288 pages) and Part2: Relationships (384 pages).

.

Pub. date: tbc1672pp | £125.00

Looseleaf: 978-1-85604-750-0

FORTHCOMING

RDA: RESOURCE, DESCRIPTION ANDACCESS

RDA and Serials Cataloguing Ed Jones, national university, san Diego, usA This book, written by expert Robert L Maxwell,author of the bestselling Maxwell’s Guide toAACR2, will explain the new RDA ruleset in familiarterms.Easing cataloguers through the RDA transition byshowing the continuity with past practice, serialscataloguing expert Jones frames the practice withinthe structure of the FRBR and FRAD conceptualmodels on which RDA is based. With serials’special considerations in mind, he:

• Explains the familiarities and differences between AACR2 andRDA

• Demonstrates how serials cataloguers’ work fits in thecooperative context of OCLC, CONSER and NACO

• Presents examples of how RDA records can ultimately engagewith the Semantic Web.

Readership: specialist and occasional serials cataloguers.

April 2013128pp | £49.95

Paperback:978-1-85604-950-4

FORTHCOMING IN 2013



5

RDA: Strategies forImplementationMagda El-Sherbini, ohio state university, usA In this important book El-Sherbini tackles keyquestions about how the new cataloguing standardwill be implemented by cataloguing professionals,offering an orientation in the conceptualbackground and the structure of RDA: ResourceDescription and Access from a practical andtechnical perspective, including a detailedcomparison with AACR2. Firmly rooted in the

concrete application of RDA, with numerous sample records, thisbook:

• Covers FRBR-driven tasks, FRBR-Group relationships, andprinciples of FRAD, including how FRAD impacts the RDAapplication

• Analyzes the roles of manifestations and items, such as pre-cataloguing decisions, preferred sources of information, andmandatory elements of description

• Discusses works and expressions for specific library materials,from methods of recording primary relationships to constructingthe authorized access point and recording relationships

• Offers advice for using RDA Toolkit, with tips for efficientnavigation in RDA Toolkit using workflows and searchingtechniques

• Digs deeply into a variety of technical issues, including RDA’seffect on OPAC displays, implementation of the new RDA fieldsthat represent adding new elements, adjusting systems toaccommodate the new MARC21 fields, integrating new recordsusing RDA with older records, when to re-catalogue a set ofmanifestations, exporting an RDA-based bibliographic recordfrom OCLC into the OPAC, choosing RDA elements to describeyour library materials (core vs. full elements), upgrading OCLCrecords to RDA, and many more.

Readership: cataloguers, LIs students, archivists and any information professionalwanting to gain a better understanding of the new cataloguing standard.

March 2013240pp | £49.95

Paperback: 978-1-85604-834-7

FORTHCOMING IN 2013

Maxwell's Handbook for RDA Robert L Maxwell, brigham Young university,usA This book, written by expert Robert L Maxwell,author of the bestselling Maxwell’s Guide toAACR2, will explain the new RDA ruleset in familiarterms.Comprehensive in its coverage, the book will aidreaders in understanding and becomingcomfortable with the potentially forbidding newstructure of RDA and contains appendices whichdiscuss the treatment of specialised materials.

Contents: Introduction | rDA and Frbr | rDA and MArc | records for persons |records for families | records for corporate bodies | records for geographicentities | records for works and expressions | recording relationships | records formanifestations and items | Appendices: Bibliographic records for books, pamphletsand printed sheets | Bibliographic records for cartographic materials | Bibliographicrecords for manuscripts | Bibliographic records for music | Bibliographic records forsound recordings | Bibliographic records for motion pictures and videorecordings |Bibliographic records for graphic materials | Bibliographic records for electronicresources | Bibliographic records for three-dimensional artefacts and realia |Bibliographic records for microforms | Bibliographic records for continuingresources.Readership: cataloguers, LIs students, archivists and any information professionalwanting to gain a better understanding of the new cataloguing standard.

January 2013 508pp | £59.95

Paperback: 978-1-85604-832-3

FORTHCOMING IN 2013

RDA and Cartographic Resources Mary Lynette Larsgaard, ucsb, usA andPaige G Andrew, Pennsylvania state university,usA This is a one-stop resource for all cataloguers ofcartographic materials looking to understand thedifferences between cataloguing using AACR2 andcataloguing using RDA.As the cataloguing universe moves into the era ofRDA: Resource Description and Access, specialistcataloguers need information on managing thematerials in their areas of responsibility. In this

manual, expert cataloguers Andrew and Larsgaard offer a summaryand overview of how to catalogue cartographic resources using thenew standard. Through abundant examples and sample records toillustrate the work, the authors

• Take a close look at what will remain familiar from AACR2, andwhat is new and different in RDA

• Offer guidance for creating authorized geographic subjectheadings using Functional Requirements for BibliographicResources (FRBR) and Functional Requirements for AuthorityData (FRAD)

• Present a detailed examination of geographic subject headingsand subdivisions.

Readership: Practising map cataloguers and cataloguers new to cartographicresources.

February 2013 112pp | £49.95

Paperback:978-1-85604-772-2

FORTHCOMING IN 2013

Introducing RDAA guide to the basics Chris Oliver

The book guides the reader through the key topics and questionsproviding a concise explanation of RDA, its implementation and itsexpected benefits for users and cataloguers.Contents: What is rDA? | rDA and the international context | Frbr and FrAD inrDA | continuity with AAcr2 | Where do we see changes? | Implementing rDA |Advantages, present and future. Readership: cataloguers, all library staff, information professionals, support staffand LIs students.

“…the best explanation I have yet seen on rDA asa whole. I would strongly recommend buying thisbook for your library, so that everyone canunderstand the new changes and standards that willinfluence how libraries and others will deal with thedescription and organization of information in thefuture.” - Collection Building

2010128pp | £34.95

Paperback:978-1-85604-732-6

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Pricing

www.rdatoolkit.org

RDA Toolkit—the most effective resource for exploring and engaging with the new, uni�ed cataloging standard.

RDA Toolkit bene�ts:Searchable and browseable RDA instructions User-created Work�ows, Maps, and other tools Two views of RDA content—Table of Contents and RDA Element Set Full text of AACR2 with links to RDA

TOOLKIT

www.rdatoolkit.org/trial

www.rdatoolkit.org/posteventaccess

www.rdatoolkit.org/essentials

SubscribeFor information on how to subscribe to RDA Toolkit and what types of accounts you can set up, visit www.rdatoolkit.org/subscribe.

Follow RDA Toolkit on . . .Our blog: www.rdatoolkit.org/blog

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7

E-BOOKS AND ELECTRONIC RESOURCES

Building and Managing E-bookCollectionsA how-to-do-it manual for librarians Edited by Richard Kaplan, Massachussetscollege of Pharmacy and Health sciences, usA

This how-to-do-it manual provides a best practice guide todeveloping policies and procedures for acquisition, purchase,collection development, cataloguing and retention of e-books.Building and Managing E-book Collections gives you valuableinsight on the e-book’s impact on the publishing industry, scholarlycommunication and its integration into future technologies andsocial media. Offering multiple perspectives from electronicresource professionals at world-renowned libraries, this bookprovides a comprehensive and well-rounded e-book education.Success stories highlight each chapter’s lessons, giving you real-world examples of effective e-book implementation in libraries.Contents: PArt I: E-booKs In contEXt | the electronic book – beginnings tothe present Fern M Cheek and Lynda J Hartel | E-book publishing – a view from theindustry Meg White | E-book publishing – the view from the library Nadia J Lalla |PArt II: E-booKs In DEtAIL | E-books in public libraries Rebecca Felkner |selecting e-books Joanne Doucette and Amy Lewontin | Licensing of e-booksBecky Albitz and David Brennan | budgeting for e-books Becky Albitz and DavidBrennan | Assessment and evaluation of e-book collections Karen S Grigg | PArtIII: E-booKs In PrActIcE | E-books in a high school library – cushing AcademyTom Corbett | Marketing e-books in a public library – Half Hollow Hills communityLibrary Ellen Druda | circulating e-book readers – texas A&M university at QatarCarole Thompson | changing library staffing models to manage e-collections –george Washington university Kathe S Obrig | E-book access management usingan ErM system – oregon Health and science university Kristina DeShazo |Accessing and circulating e-books with e-readers – Lesley university Marilyn Gellerand Linda Roscoe.Readership: Library and information professionals with an interest in e-books andtheir development. Library managers wishing to develop an e-book collection fromscratch or for those responsible for maintaining an existing collection. Publishers,who need to be aware of the issues faced by libraries managing e-book collections.LIs students and those on publishing related courses.

“...an absolute must-have for libraries seeking toexpand their collections to suit the needs of thedigital age, highly recommended.” - Midwest Book Review

NEW

2012192pp | £49.95

Paperback:978-1-85604-837-8

No Shelf Required 2use and management of electronic books Edited by Sue Polanka, Wright state university,usA

In this sequel to her best-selling No Shelf Required, e-book expertSue Polanka dives even deeper into the world of digital distribution.Contributors from across the e-book world offer their perspectiveson what’s happening now and what to expect in the coming monthsand years. All librarians will want to familiarize themselves with thewealth of advice in this volume on best practices for use andmanagement of e-books.Contents: going digital but not bookless: physical, digital library spaces AmeliaBrunskill | Do e-books bridge the digital divide? Sarah E Twill | Accessibility issues ine-books and e-book readers Ken Petri | Making sense of change: e-books, access,and the academic library Lisa Carlucci Thomas | E-book preservation: business andcontent challenges Amy Kirchhoff | Weeding e-books Alice Crosetto | What is rDA,and why should e-book managers care? Steve Kelley | Enhanced e-books: howbooks are coming alive in the digital environment Sylvia K Miller | E-book sea changein public libraries lending, devices, training, and budgets Michael Porter, Matt Weaver,and Bobbi Newman | spotlight: Harpercollins, overDrive, and the ALA: reactions tolimits on e-book access Michael Porter | Libraries as zones for content creation: indiepublishing, and Print on Demand Thomas A Peters | getting control, staying relevant:how libraries can push the e-book envelope to their advantage Joseph Sanchez | theiPad loaner program at oberlin college Library Jessica Grim and Allison Gallaher |Leading and learning: technology and e-book adoption in school libraries CarolynFoote | E-reader adoption in the school library media center: a journey ofcollaboration and discovery Jennifer LaGarde and Christine James | give themsomething to talk about: the Kindle pilot program at the unquiet library Buffy Hamilton| using e-books with reluctant readers Kathy Parker.Readership: Library and information professionals with an interest in e-books andtheir development. Library managers wishing to develop an e-book collection fromscratch or for those responsible for maintaining an existing collection. Publishers,who need to be aware of the issues faced by libraries managing e-book collections.LIs students and those on publishing related courses.

“For any library manager, librarian, or library studentwishing to stay well-informed on a healthy variety ofE-book concerns, this book offers an excellentcollection of straightforward, practicalrecommendations.”- Library Management

NEW

2012280pp | £49.95

Paperback:978-1-85604-830-9

E-books in LibrariesA practical guide Edited by Kate Price and Virginia Havergal

Contents: PArt 1: tHE ProDuctIon AnD DIstrIbutIonoF E-booKs | PArt 2: PLAnnIng AnD DEvELoPIng An E-booK coLLEctIon | PArt 3: DELIvErIng E-booKs to

LIbrArY usErs | PArt 4: EngAgIng rEADErs WItH E-booKs.Readership: Library and information professionals with an interest in e-books andtheir development. Library managers wishing to develop an e-book collection fromscratch or for those responsible for maintaining an existing collection. Publishers,who need to be aware of the issues faced by libraries managing e-book collections.LIs students and those on publishing related courses.

“With their excellent collection of articles fromknown experts in the field, the editors have reallybrought into sharp focus what the e-book enterpriseis all about.” - Program2011

224pp | £49.95 Paperback:

978-1-85604-572-8E-book (PDF):

978-1-85604-800-2

Challenges in E-resourceManagementA practitioners guide Louise Cole, Kingston university, uKA no-nonsense guide offering practitionersstraight-forward solutions and support in managingelectronic resources. As the importance of e-resources to librarycollections grows, the skills needed to create,develop, grow and manage them have becomeincreasingly valuable to modern information

services and professionals. This practical step-by-step toolkit givesyou a thorough grounding in all aspects of e-resource managementincluding selection of content, developing workflows andknowledge bases, technologies, resource discovery, analysis andtroubleshooting. Up-to-date coverage of key issues such asauthentication, licensing and user behaviour is interwoven withcross-sectoral case studies highlighting key principles, enabling thereader to deal with all the potential problems and complexities ofthis rapidly evolving role.Contents: setting the scene of e-resource provision | E-resource selection – the e-book | E-resource selection – the e-journal | the e-resource management workflow |E-resource publishing models | Developing a knowledge base | reaching the userand supporting researchers | Authentication issues | copyright and licensing issues| Analysing the use of e-resources | Issues and troubleshooting. Readership: Anyone managing e-resources in libraries, archives and museums,LIs students and academics.

november 2013192pp | £49.95

Paperback:978-1-85604-814-9

FORTHCOMING IN 2013



8

PRESERVATION, DIGITIZATION ANDCONSERVATION

Delivering Research DataManagement Services Fundamentals of good practiceEdited by Graham Pryor, Sarah Jones andAngus Whyte, all at the Digital curation centre,uKThis groundbreaking guide provides a step-by-stepexplanation of the components for an institutionalresearch data management service and includescase studies from the UK, USA and Australia todraw out the lessons learnt from working services.

The ‘top-down’ and ‘researcher-focused’ approaches are comparedand contrasted, as are examples of national and institutionalservices. The book is an indispensable guide to the steps that needto be taken to move from passive data storage to active datacuration.Contents: Introduction | Why develop rDMs and the approaches to be considered| Who should/will be involved and their particular roles/functions in the process | theprocess of preparing for and developing rDMs, from scoping to sustainability | Anexplanation of the components of a typical developing rDMs structure and its keyfunctions | case study 1: the development of research data services at JohnsHopkins university | case study 2: introducing research data management servicesat the university of southampton | case study 3: a focus on disciplines at Monashuniversity | case study 4: a national solution – the uK Data service | case study 5:the JIsc Managing research Data programme – emerging elements of essentialinstitutional infrastructure | sources of information and guidance. Readership: Heads of libraries, library managers, information technologymanagers, research support office staff and research directors. It will also be ofinterest to researchers, funders and policy makers and LIs students.

september 2013224pp | £54.95

Paperback: 978-1-85604-933-7

FORTHCOMING IN 2013

Preserving our Heritage Perspectives from antiquity to the digital age Edited by Michele V Cloonan, simmons college,usADrawing on historical texts, this all-encompassing,accessible volume provides a broad understandingof preservation for librarians, archivists, andmuseum specialists. By grounding key readings incontext, Michele V Cloonan offers students andprofessionals an overview of longevity, reversibility,enduring value and authenticity of information

preservation. In considering the history and context of preservation,she provides significant insight into conservation, historicpreservation, moving images, and other cultural heritageinstitutions.The text is divided into eight themes designed to provide specificreadings in context with this broad subject:

• History and context: situating preservation• Collections• Digital preservation• Scholarship• Public policy• Ethics and values• Multicultural issues• Sustainability.

Each section has historical works that form the basis ofcontemporary thinking and practices, readings from a variety offields that are primarily concerned with the preservation of culturalheritage, and hard-to-find publications that shed new light on howto approach contemporary problems. Cloonan’s selections and herinsightful commentary on each comprise a truly global view ofpreservation.Readership: researchers and students in archives, museums and libraries coursesaround the world.

April 2014 466pp | £85.00

Paperback:978-1-85604-946-7

FORTHCOMING IN 2014

Managing Research DataEdited by Graham Pryor, the Digital curationcentre, uK

This edited collection, bringing together leadingfigures in the field from the UK and around theworld, provides an introduction to all the key data

issues facing the HE and information management communities.Using the authors’ expertise and relevant international case studies,it defines what is required to achieve a culture of effective datamanagement, offering practical advice on the skills required, legaland contractual obligations, strategies and management plans andthe data management infrastructure of specialists and services.Contents: Why manage research data? Graham Pryor | the lifecycle of datamanagement Sarah Higgins | research data policies: principles, requirements andtrends Sarah Jones | sustainable research data Brian F Lavoie | Data managementplans and planning Martin Donnelly | roles and responsibilities – libraries, librariansand data Sheila Corrall | research data management: opportunities and challengesfor HEIs Rob Procter, Peter Halfpenny and Alex Voss | the national data centresEllen Collins | contrasting national research data strategies: Australia and the usAAndrew Treloar, William Michener and G Sayeed Choudhury | Emerginginfrastructure and services for research data management and curation in the uKand Europe Angus Whyte.Readership: Librarians and information professionals working in the highereducation sector, the research community, policy makers and university managers.students taking courses in information management, archivists and national libraryservices.

“this is an excellent book for anyone, not justinformation professionals, looking to ‘introduce andfamiliarize’ themselves with a complex andchallenging, yet increasingly important topic.” - Ariadne

NEW

2012224pp | £49.95

Paperback:978-1-85604-756-2

E-book (PDF):978-1-85604-891-0

Digital CurationA how-to-do-it manual Ross Harvey

Contents: PArt I: DIgItAL curAtIon: scoPE AnD IncEntIvEs | Introduction |the changing landscape | conceptual models | Defining data | PArt II: KEYrEQuIrEMEnts For DIgItAL curAtIon | curation and curators | Descriptionand representation information | Preservation planning and policy | sharingknowledge and collaborating | PArt III: tHE DIgItAL curAtIon LIFEcYcLE InActIon | Designing data | creating data | Deciding what data to keep | Ingestingdata | Preserving data | storing data | using and reusing data. Readership: Librarians and information professionals working in the highereducation sector, the research community, policy makers, university managers, LIsstudents, archivists and national library services.

2010250pp | £49.95

Paperback: 978-1-85604-733-3

WINNER OF THE SAA’s PRESERVATION PUBLICATION AWARD

“overall the author has masterfully brought togethera great deal of knowledge around a very importanttopic for many archivists and information staff. Hereis a sound intellectual framework and basis fordigital curation, ideally beyond its original academicenvironment.”- Program

Read sample chapters and full table of contentswww.facetpublishing.co.uk



9

Practical Digital PreservationA how-to guide for organizations of any size Adrian Brown, Parliamentary Archives, uKThis very practical guide, offering a comprehensiveoverview of best practice, is aimed at the non-specialist, assuming only a basic understanding ofIT and offering guidance as to how to implementstrategies with minimal time and resources. Digital preservation has become a critical issue forinstitutions of all sizes but until recently has mostlybeen the preserve of national archives and libraries

with the resources, time and specialist knowledge available toexperiment. As the discipline matures and practical tools andinformation are increasingly available the barriers to entry arefalling for smaller organizations which can realistically start to takeactive steps towards a preservation strategy. However, the sheervolume of technical information now available on the subject isbecoming a significant obstacle and a straightforward guide isrequired to offer clear and practical solutions. Each chapter covers the essential building blocks of digitalpreservation strategy and implementation, leading the readerthrough the process. International case studies from organizationssuch as English Heritage, Central Connecticut State UniversityLibrary in the USA and the Wellcome Library in the UK illustrate howreal organizations have approached the challenges of digitalpreservation.Contents: Introduction | Making the case for digital preservation | understandingyour requirements | Models for implementing a digital preservation service |selecting and acquiring digital objects | Accessioning and ingest digital objects |Describing digital objects | Preserving digital objects | Providing access to users |Future trends | Appendices: Digital asset register | Maturity model | Systems, toolsand services.Readership: Anyone involved in digital preservation, students studying library andinformation science, archives and records management courses and academicsgetting to grips with practical issues.

May 2013192pp | £49.95

Paperback:978-1-85604-755-5

FORTHCOMING IN 2013

The Good Digital PreservationGuide Edited by Neil Grindley, JIsc, uK, WilliamKilbride, Digital Preservation coalition, uK andGrant Young, cambridge university, uKDigital preservation is now widely acknowledged asan area that organizations must engage with. Forthose living in networked societies the world hasbeen digital for some years and there is a growingawareness of the need to plan for digitalsustainability rather than expect that importantmaterial will naturally endure. What remains unclear

is: who should be responsible for all this work; how should we payfor it; and what should we try to preserve? These and a number ofother related issues will be addressed in this book. The guiding principle of this book is that good preservation practicebegins with effective policy and so it examines broadly strategicthemes rather than technical solutions. Put together by aninternational, cross-sectoral team of contributors, each authoredchapter provides a snapshot of where we are now and what barriersneed to be overcome. They also provide several in-depth casestudies which delve into their own experience to illustrate theessential concepts.Contents: reappraising the digital archive | Preservation in context | What is atstake? | roles and responsibilities | building effective partnerships | tools andprocesses | training and professional development | Personal archiving | Legal andethical aspects of preservation | reflections on next steps.Readership: Information managers, librarians and archivists worldwide. others inthe information and culture world such as museum curators, media professionalsand web content providers, will also find it essential reading, as will LIs students.

september 2013192pp | £49.95

Paperback:978-1-85604-753-1

FORTHCOMING IN 2013

Preparing Collections forDigitization Anna E Bülow and Jess Ahmon

This practical guide offers guidance covering theend-to-end process of digitizing collections, fromselecting records for digitization to choosing

suppliers and equipment and dealing with documents that presentindividual problems. It can be used as a ‘how-to’ reference manualfor collection managers who are embarking on a digitization projector who are managing an existing project. It also covers some of thewider issues such as the use of surrogates for preservation, andthe long term sustainability of digital access. Contents: Digitization in the context of collection management | before youdigitize: resources, suppliers and surrogates | the digital image | the process ofselection | surveying collections | Equipment for image capture | Preparation ofdocument formats and fastenings | Preparation of damaged documents | setting upthe imaging operation | Appendices: Digital asset register | Maturity model |systems, tools and service.Readership: collection and project managers who have responsibility for thepreservation of archival collections, industry professionals whose role touches onthe digitization of collections.

2010192pp | £49.95

Paperback:978-1-85604-711-1

E-book (PDF):978-1-85604-877-4

“...an extremely valuable addition to the literature ondigitization. It should be of interest to all involved inthe digitization of documentary records and textualmaterials.”- Ariadne

Also of interestBuilding the Digital Infrastructure p17Digital Preservation p18Facilitating Access to the Web of Data p24Preserving Archives p31

2003 344pp | £49.95

Hardback:978-1-85604-466-0

Digitizing Collectionsstrategic issues for the information manager Lorna M Hughes

2006 224pp | £54.95

Hardback:978-1-85604-574-2

E-book (PDF): 978-1-85604-921-4

Preservation Management forLibraries, Archives and MuseumsEdited by G E Gorman and Sydney J Shep

Facet eBookssee pages 48 and 49 for a full listing of all our ebooks or visit

www.facetpublishing.co.uk/ebooksfor more information.

Library Management


10

COPYRIGHT AND LEGAL ISSUES

Essential Law for InformationProfessionals Paul Pedley

A brand new edition of this best-selling textoffering up-to-date and easy-to-follow practical

advice on the law as it affects information management and thefundamental principles underlying practice. Using individual casesto illustrate underlying principles and contextualize regulations itmanages to cut through the legalese and provide exactly what’sneeded in an easily digestible format. This gives you the tools toquickly assess legal hazards and identify solutions.Contents: general law and background | copyright | Legal deposit | breach ofconfidence | Patents, trade marks and design right | contracts and licensingagreements | Privacy | Freedom of information | the Information commissioner |Human rights | the re-use of public sector information | Professional liability |cybercrime and computer misuse | Disability discrimination | other legal issuesrelevant to librarians. Readership: Anyone working in the information professions and LIs students.

“If you only purchase one book on law forinformation professionals, let it be this one...Highlyrecommended.”- The Electronic Library

3RD EDITION

2012288pp | £49.95

Paperback:978-1-85604-769-2

NEW

The E-copyright HandbookPaul Pedley

This handbook provides library and informationprofessionals with practical guidance to minimizethe risk of copyright infringement in the era of

information sharing and online collaborative working. The book considers how copyright applies to a wide range ofelectronic content types including APIs, e-books, blogs, wikis, RSSfeeds, e-mails, streaming, podcasts, broadcasts, databases, socialnetworking sites and GUIs. It also looks at activities such as thelending of electronic content and the mass digitization of content,and considers activities undertaken by internet users such as deeplinking, filesharing, mashups, and scraping, and the copyrightissues associated with those activities. The text draws upon relevant legislation as well as numerousexamples of legal disputes and court decisions from the UK,Europe, and the USA and is highly practical, packed throughoutwith tips, case summaries, sample wording and suggestions forfurther reading.Contents: Introduction | content types | Activities | the copyright exceptions |Licences | the Digital Economy Act 2010 | Enforcement | the Hargreaves review.Readership: Library and information professionals looking for guidance on how toavoid e-copyright infringements. students of LIs, electronic publishing andcomputer science.

“an absolute must for any librarian who wants tomake sure their libraries legal matters are all inorder.”- Midwest Book Review

NEW

2012224pp | £49.95

Paperback:978-1-85604-827-9

Information Ethicsreflection and practice David McMenemy, university of strathclyde, uKA practical, comprehensive guide to ethical issuesin library and information work.The book considers the over-arching ethicalconcepts impacting on all library and informationprofessionals and will be of interest to bothpractitioners and students. Practical guidance toethical dilemmas is provided through discussion ofinternational real-world examples of actual ethical

situations throughout the text. A resource guide and suggestions forfurther reading are provided and model policies that can be used bypractitioners to support ethical practice are included as appendices.Contents: Introduction: ethics and the library and information professional |Information ethics – figures and philosophies | Professional associations andprofessionalism | Freedom of access and expression | understanding user needs |Protection of ideas and the cultural record | Information ethics and democracy |Managing technology | conclusions | Further reading | Appendices: Model AUPs |Model stock development policies | Model diversity policies | Model missionstatements.Readership: LIs professionals, students and researchers.

December 2013256pp | £49.95

Paperback:978-1-85604-939-9

CopyrightInterpreting the law for libraries, archivesand information services Graham P Cornish

The standard work in the the field, this explains theprovisions of the Copyright Act and supportinglegislation in quick and easy question-and-answerform.

Contents: Definition and law | What is covered by copyright? | rights andlimitations | Literary, dramatic and musical works | Artistic works | sound recordingsand performers’ rights | Films, videos and DvDs | broadcasts | Databases |Licensing schemes and licences | computer programs, websites and the electronicworld | other matters | Appendix 1: List of useful addresses | Appendix 2: Selectedfurther sources of information | Appendix 3: Statutory declaration forms.Readership: Anyone working in the information professions and LIs students.

“cornish makes copyright easier to understand andapply. A must for any library.”- Library Management

5TH EDITION

2009208pp | £54.95

Paperback:978-1-85604-664-0

E-book (PDF):978-1-85604-878-1

2008176pp | £59.95

Hardback:978-1-85604-640-4

Copyright Compliance Practical steps to stay within the law Paul Pedley

2008224pp | £59.95

Paperback:978-1-85604-620-6

Information Rights in Practice the non-legal professional's guide Alan Stead

Also of interestCopyright and E-learning p38Copyright for Archivists and Records Managersp22

FORTHCOMING IN 2013

Library Management


11

The No-nonsense Guide to LegalIssues in Web 2.0 and CloudComputingCharles Oppenheim

Applications like YouTube, Facebook, Flickr and Slideshare all raiselegal problems for the information professional. Whether you’reworking with, managing or using Web 2.0 or cloud computingapplications you will need to be able to assess and manage riskeffectively.This no-nonsense practical working tool will make the relevant legalprinciples simple to understand for those with little or noexperience and make common problems quick to solve when you’restruggling with daily deadlines. Each chapter starts with anaccessible introduction to the key areas of relevant law and theimplications for Web 2.0 and cloud computing. Cross-sectoral casestudies illustrate real world problems and exercises with easy-to-follow, pragmatic solutions allow you to quickly develop goodpractice.Contents: copyright | other intellectual property rights and related rights | Dataprotection and privacy | Freedom of information | Defamation | cloud computing |Liability | useful sources.Readership: Information professionals working in public, academic or speciallibraries, archives or museums, who are working with, using or managing Web 2.0or cloud computing applications. LIs students and academics.

“Here is a book that is up-to-date and accessibleand I think it would be a valuable read for any non-lawyer with an interest or involvement in thisarea...the Guide's special strength is copyright andother IPrs, where the example case studies arewell selected and genuinely enlightening.” - Laurence Eastham

NEW

2012160pp | £49.95

Paperback:978-1-85604-804-0

E-book (PDF):978-1-85604-886-6

The No-nonsense Guide toCopyright in All Media Alma Hales, open university, uK andBernadette Attwell, copy-right consultants, uKThis pragmatic and no-nonsense practical workingtool will make digital media copyright issues simpleto understand and solve when you’re strugglingwith daily deadlines. Providing a happy mediumbetween a ‘fingers-crossed’ approach and a‘copyright police’ stance, both of which can stymiecreativity and undermine your organization, this

handbook explores the principles of copyright for those with little orno experience. It will help you to develop good practice in clearingand negotiating licences for use of third-party content in all types ofmedia including video, images and music. With guidelines on thelegal side of copyright, it recommends ways to implement a ‘riskmanagement’ approach using examples and cases which highlightcommon problems and solutions. Contents: Introduction to Intellectual Property | restricted Acts | Fair dealing(Permitted Acts) | Moral rights | Production of content and negotiating licences | theinternet: implicit and explicit licensing | user-generated content, oErs and creativecommons Licensing | Frequently asked questions related to copyright in an onlineenvironment | overview of the uK Digital Economy Act 2010.Readership: Anyone creating or using digital media, or those advising on its use,including librarians, academics, FE lecturers and institutional managers, e-learningcontent producers and marketing personnel.

november 2013192pp | £54.95

Paperback 978-1-85604-764-7

FORTHCOMING IN 2013

Evaluation Techniques forInformation Services Edited by Jillian R Griffiths, ManchesterMetropolitan university, uKThis new collection of cutting-edge chapters by aninternational line-up explores the techniquesavailable to researchers and practitionersevaluating information services and systems.Expert contributors outline the range of subjectiveand objective approaches from user studies toinformation retrieval metrics and recommend which

methods are appropriate and relevant dependant on the informationservice, the users involved and the information that needs to begathered. This landmark title will provide invaluable guidance to informationprofessionals in all areas seeking a sound theoretical frameworkthrough which to evaluate information services. Referencing state-of-the-art approaches and informed by real-world examples, thisedited collection gives readers the tools to address questions ofusability and system evaluation.Readership: Practitioners, academics and researchers undertaking evaluationprojects and wanting to apply theory to practice, and library and information sciencestudents.

september 2013224pp | £49.95

Paperback: 978-1-85604-853-8

FORTHCOMING IN 2013

The No-nonsense Guide toLicensing Digital Resources Naomi Korn Expert hands-on advice helping you to make themost of digital resources.Whether you’re using, creating or providing accessto digital resources you will need to have a practicalunderstanding of the relevant legal and licensingissues that might arise. This no-nonsense guideprovides easy-to-follow and pragmatic solutions toworking with everything from e-journals and

repositories to databases and image collections from an expert inthe field. You might find yourself managing permissions, trying totrace rights holders or having to negotiate licenses but this doesn’thave to be a complex and confusing task with a goodunderstanding of the relevant legal principles and a sensible riskmanagement approach. Case studies drawn from across the globeand from every sector illustrate relevant real-world problems andanswers, while flowcharts and checklists provide visual remindersof key points. A handy glossary also offers relevant explanations oflegal terms.Contents: Introduction | Intellectual property rights and digital resources | nuts andbolts of licensing | Licensing digital resources work flow | Dealing with orphan worksand risk management | creating and using open access resources | Managingrights and permissions | negotiating licences | Developing a licensing strategy |governance issues | glossary and sample contractual clauses.Readership: Information professionals using, creating or providing access todigitized materials in academic, public or special libraries, archives or museums.Academics, learning technologists and researchers working with digital content. LIsstudents and academics who want to get to grips with the law regarding digitalresources.

october 2013160pp | £49.95

Paperback:978-1-85604-805-7

FORTHCOMING IN 2013

Also of interestThe No-nonsense Guide to Archives andRecordkeeping p33The No-nonsense Guide to Training in Librariesp16

EVALUATION AND MEASUREMENT

Library Management


12

Evaluating the Impact of YourLibrary Sharon Markless, King's college London, uKand David Streatfield, Information Management

Assessing impact is increasingly critical to thesurvival of services: managers now requirecomprehensive information about effectiveness,

especially in relation to users. Outlining a rigorously testedapproach to library evaluation and offering practical tools andhighly relevant examples, this book enables LIS managers to get togrips with the slippery concept of service impact and to addresstheir own impact questions in their planning. The 2nd edition is fullyupdated to include international approaches to qualitative libraryevaluation, new international research, and current debates on theevolving nature of evaluation, as well as reflections on theimportance of involving stakeholders and of evaluation to guideadvocacy. Contents: the demand for evidence | getting to grips with impact | the researchbase of this work | Putting the impact into planning | getting things clear: objectives| success criteria and impact indicators: how you know you are making a difference| thinking about evidence | gathering and interpreting evidence | taking stock,setting targets and development planning | Doing national or internationalevaluation | Where do we go from here?Readership: Library and information service managers and policy makers. LIsstudents and lecturers.

About the previous edition:“the strength of the book lies in its duality as both atool and as an insightful analysis of the context,concepts and methodologies required todemonstrate the effectiveness of your library.” - Ariadne

2ND EDITION

NEW

2012192pp | £49.95

Paperback:978-1-85604-812-5

E-book (PDF):978-1-85604-894-1

Evaluating and Measuring theValue, Use and Impact of DigitalCollections Edited by Lorna M Hughes

Contents: Foreword Christine L Borgman | Introduction: the value, use and impactof digital collections Lorna M Hughes | PArt 1: DIgItAL trAnsForMAtIons InLIbrArIEs, MusEuMs AnD ArcHIvEs | the digital library Andrew Prescott |the digital museum Claire Hudson | the digital archive Gillian Oliver | PArt 2:unDErstAnDIng AnD MEAsurIng tHE usE, IMPAct AnD vALuE oFDIgItAL coLLEctIons | A strategic approach to the understanding andevaluation of impact Ben Showers | user needs in digitization Milena Dobreva,Andy O’Dwyer and Leo Konstantelos | Measuring impact and use: scholarlyinformation-seeking behaviour Claire Ross, Melissa Terras and Vera Motyckova |the value and impact of digitized resources for learning, teaching, research andenjoyment Simon Tanner | PArt 3: EnHAncIng tHE FuturE IMPAct AnDvALuE oF DIgItAL coLLEctIons | using Ict methods and tools in arts andhumanities research Lorna M Hughes | creating a research data infrastructure:policy and practicalities Ann Borda and Lyle Winton | Improving sustainability ofpublicly funded digital resources David Robey.Readership: Academics, librarians, archivists, staff of cultural heritageorganizations, funders and other key stakeholders with an interest in thedevelopment and long term sustainability of digital collections.

2011224pp | £49.95

Paperback:978-1-85604-720-3

E-book (PDF):978-1-85604-908-5

“Evaluating value and impact is the Holy grail for allinvolved in the provision of information. How do weknow that we are making a difference? this bookattempts to answer the question in a series ofindependently written but structured chapterscovering the range of issues across the libraries,musuems and archives sectors.”- Managing Information

Delivering Impact andSustainability for Digital Content Simon Tanner, King’s college London, uKThis practical guide gives you the tools toeffectively measure the impact of digital content forlibrary, museum, archive and media-based memoryorganizations. Measuring the impact of digital content and how itaffects the various benefiting communities will leadto improved evidence-based decision making andsustainability planning in organizations and by

national policy makers and funders. Part One of this book debatesthe key issues driving sustainability and investigates the pressureson assessing and delivering impact. It sets these in the context of achanging digital landscape beset by disruptive technologies andeconomic uncertainty. The book considers the role of value inmemory organizations and how they reach value judgments fordigital content and how their stakeholders respond. Part Twoprovides the reader with a complete Balanced Impact Value Model(BIVM) for demonstrating that impact is delivered by digitalresources. The model is presented in five clear stages supported bya comprehensive set of methods, tools and case studies/scenarios.Contents: PArt onE: sustAInAbILItY AnD IMPAct | Introduction | thechallenge of digital | the opportunity of sustainability and impact | What does impactreally mean for you? | sustainability in the Attention Economy | Knowing more andmaking the case, an evidence-based approach | benefiting stakeholders | using abalanced approach: introducing four perspectives | considering modes of culturalvalue for impact | Moving beyond outputs and outcomes to impact for sustainabilityplanning | PArt tWo: tHE bALAncED IMPAct vALuE MoDEL | balanced valueImpact Model (bvIM) overview | bvIM stage 1: context | bvIM stage 2: Designand planning bvIM stage 3: Implementation | bvIM stage 4: outcomes and results| bvIM stage 5: review and respond | case studies | Appendix A: methods anddata gathering techniques for impact assessment.Readership: Information professionals, policy makers and funding bodies inlibraries, museums, archives and media-based memory organizations.

september 2013240pp | £49.95

Paperback978-1-85604-932-0

FORTHCOMING IN 2013

Web Metrics for Library andInformation ProfessionalsDavid Stuart, King’s college London, uKA practical guide to using web metrics to measureimpact and demonstrate value.This book is a clear guide for library andinformation professionals as to what web metricsare available and how to assess and use them tomake informed decisions and demonstrate value.As individuals and organizations increasingly usethe web to bypass traditional publishing avenues

and formats, this book provides the tools to unlock web metrics andevaluate the impact of this content.Contents: Introduction | bibliometrics, web metrics and webometrics | Metrics forwebsites, blogs and other hosted content | Metrics for third-party web services:twitter, Facebook and other social media | Web bibliometrics | Web metrics and theweb of data | the future of web metrics and the library and information professional.Readership: A wide range of library and information professionals includingbibliometricians and reference librarians. It will be a valuable tool for anyone whowants to not only understand the impact of content, but demonstrate this impact toothers within the organization and beyond.

June 2013240pp | £49.95

Paperback978-1-85604-932-0

FORTHCOMING IN 2013

2006 256pp | £54.95

Hardback:978-1-85604-593-3

Measuring Library PerformancePrinciples and techniques Peter Brophy

Library Management


13

Better Library and LearningSpacesProjects, trends and ideas Edited by Les Watson What are the most important things a 21st-centurylibrary should do with its space?Each chapter in this cutting-edge text addressesthis critical question, capturing the insights andpractical ideas of leading international librarians,educators and designers to offer a ‘creative

resource bank’ that will give readers inspiration to transformlibraries and learning spaces. This is an innovative and practicaltoolkit introducing concepts, drawing together opinions andencouraging new ways of thinking about learning spaces in thefuture.Contents: Introduction Les Watson | PArt 1: WHAt WE KnoW AboutLIbrArIEs: contEXt, ProJEcts AnD trEnDs, A gLobAL PErsPEctIvE |uK Les Watson and Jan Howden | north America Jeffery Trzeciak | Mainland chinaHugh Anderson | Hong Kong Bob Fox and Peter Sidorko | Europe Rob Bruijnzeelsand Joyce Sternheim | Australasia Peter Tregloan, Phil Long and Roly Sussex |PArt 2: IDEAs, PotEntIAL AnD tooLs | Libraries and technology Les Watson |Libraries, information and learning Les Watson and Jan Howden | Key ideas onspace: architectural and design ideas Les Watson | PArt 3: FuturEs – HoPEsAnD AsPIrAtIons | the librarian’s view: libraries in hyperspace – evolution,revolution, exctinction? Chris Batt | the librarian’s view: the library and society –change is happening Rob Bruijnzeels, Joyce Sternheim and Bert Mulder | thelibrarian’s view: library space design for the twenty-first century Graham Bulpitt |the librarian’s view: the future role of libraries and librarians in the scholarlycommunication/information transfer process Sheila Corrall and Ray Lester | thepedagogue’s view: libraries and museums as informal learning scenarios Curtis JBonk and Inae Kang | the pedagogue’s view – viral design: learners building betterlearning environments together Stephen Heppell | the pedagogue’s view: thelibrary and media centre – the library and media centre Kyle Dickson | thearchitect’s view: thinking inside the box Colin Allan | the architect’s view: the libraryof the future/the future of the library Hugh Anderson | the architect’s view: futurecampus library – books & nooks for flipping Moocs Jo Dane Wood | the interiordesigner’s view: Val Clugston and Scott Mason | An institutional view: learninglandscapes in higher education – democratising design of the university estate MikeNeary and Sam Williams | A management consultant view: 3D-libraries for 3D-smarting Jef Staes | the JIsc view: globalised yet personalised – the future of thelibrary and the library of the future David Baker | PArt 4: suMMArY /concLusIons Les WatsonReadership: those involved in designing and developing library and learningspaces, from library and university management to designers and architects. It’salso a useful guide for students taking courses in library and information science toget to grips with the importance of library design.

october 2013288pp | £49.95

Paperback:978-1-85604-763-0

FORTHCOMING IN 2013

LIBRARY PLANNING AND DESIGN

2008224pp | £54.95

Hardback:978-1-85604-650-3

E-book (PDF):978-1-85604-902-3

Better by Design An introduction to planning and designing anew library buildingAyub Khan

2008184pp | £54.95

Paperback:978-1-85604-657-2

Libraries Designed for Kids Nolan Lushington

Management Basics forInformation ProfessionalsG Edward Evans and Camila Alire, coloradostate university, usACompletely revised and expanded to reflect therapidly changing sphere of information services,this comprehensive introduction to themanagement of libraries builds the basic skillsgood library managers must exercise. The authorsoffer an authoritative approach on the fundamentalconcepts of management while recognizing the

diverse needs of different operating environments. Drawing from examples of successful leadership techniques from avariety of services - archives, information brokers, libraries, recordsmanagements and more - this book demonstrates the mosteffective ways to plan, delegate, make decisions, communicate andlead a team. Equal emphasis is placed on personal, fiscal andtechnological issues, as well as a look at what the future may holdfor incoming managers.Contents: PArt 1: MAnAgErIAL EnvIronMEnt | PArt 2: MAnAgErIALsKILL sEts | PArt 3: MAnAgIng PEoPLE | PArt 4: MAnAgIng tHIngs |PArt 5: MAnAgIng YoursELF AnD Your cArEEr.Readership: Library managers and librarians looking to step up into amanagement position.

3RD EDITION

FORTHCOMING IN 2013

May 2013576pp | £49.95

Paperback:978-1-85604-954-2

Collaboration in Libraries andLearning Environments Edited by Maxine Melling, university ofgloucestershire, uK and Margaret Weaver,university of cumbria, uK The changing environment in higher educationrequires different approaches to be taken to theprovision of support services. This may result inthe development of outsourced shared services,the convergence of many different student-facingservices or the development of more active

collaborative networks. This collection of essays considers thechanging context and broad principles affecting the ways in whichwe need to manage and provide services and offers case studies ofchanges that have already taken placeThis book recognises and uncovers the innovations that leaders andpractitioners are implementing to transform and develop theprovision of sustainable and creative support services. Suchinnovations are resulting in diverse models of delivery, including thedevelopment of outsourced shared services, the convergence ofmany different student-facing services and the development of moreactive collaborative networks and commercial partnerships. Theessays are drawn from a broad spectrum of professionals workinginside and outside library and information services as well as thoseresponsible for leading multiply converged or joint service teams.Contents: Introduction Maxine Melling and Margaret Weaver | the changing highereducation context Rebecca Davies | connecting with the student perspective CraigGaskell | Working with professional associations Andrew West and Raegan Hiles |culture, values and change: observations from three consortia in canada MichaelRidley | Managing complex change collaboratively Margaret Weaver | Leadershipskills for collaboration: future needs and challenges Sue Roberts and Rachel Esson| Knowing me…knowing you: the role of technology in enabling collaborationGraham Stone and Dave Pattern | space: changing the boundaries Liz Jolly |collaborative service provision through super-convergence Maxine Melling | Joint-use libraries and transformational change Ruth Kifer.Readership: Library leaders and practitioners and LIs students.

NEW

December 2012224pp | £49.95

Paperback:978-1-85604-858-3

MANAGEMENT AND LEADERSHIP

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Library Management


14

Emergency Planning andResponse for Libraries, Archivesand MuseumsEmma Dadson, Harwell Document restorationservices, uK

Author Emma Dadson draws on a decade of experience and award-winning training in this essential practical toolkit, enabling you torespond quickly and effectively to flood, fire and otheremergencies. Expert advice is interwoven with cross-sectoral andinternational case studies drawn from high profile and smaller andmedium-sized organizations offering a breadth of relevantexperience and advice. Regardless of your time or cost constraintsthis text will outline exactly how to minimise risk, tackle realemergencies and ensure business continuity.Contents: Introduction | case studies | roles and responsibilities | Incident control| Planning the recovery operation | collection salvage | supplementary information |Dealing with the building | business continuity | Ensuring the plan’s efficacy |conclusion.Readership: those working with collections in libraries, archives, museums andhistoric houses internationally. records managers in companies, local authoritiesand healthcare agencies. LIs students.

NEW

2012192pp | £49.95

Paperback:978-1-85604-808-8

E-books (PDF):978-1-85604-907-8

“the phrase ‘if you only buy one book on thissubject, make sure it is this one’ is all too oftenover-used these days. However, in the case ofEmergency Planning and response for Libraries,Archives and Museums, this statement is entirelyjustified. this book is a true pearl. It is aMasterclass that is a standard text in waiting.” - Meic Pierce Owen, IRMS

2002 244pp | £54.95

Hardback:978-1-85604-449-3

Building a Successful Customer-Service CultureA guide for library and information managers Edited by Maxine Melling and Joyce Little

2004208pp | £54.95

Paperback:978-1-85604-504-9

E-book (PDF):978-1-85604-922-1

Project Management tools and techniques for today's ILsprofessional Barbara Allan

2008296pp | £74.95(including vAt)

Paperback and cD-roM:

978-1-85604-656-5

Creating Your Library's BusinessPlanA how-to-do-it manual with samples on cD-roM Joy H P Harriman

2008248pp | £59.95

Paperback:978-1-85604-609-1

Leadershipthe challenge for the information professionSue Roberts and Jennifer Rowley

2007 264pp | £54.95

Hardback:978-1-85604-606-0

E-book (PDF): 978-1-85604-796-8

The Library in the 21st CenturyPeter Brophy

2ND EDITION

2004 256pp | £49.95

Paperback:978-1-85604-515-5

Managing Information ServicesSue Roberts and Jennifer Rowley

2004 200pp | £39.95

Paperback:978-1-85604-543-8

Managing Outsourcing in Libraryand Information Services Sheila Pantry and Peter Griffiths

2007 160pp | £49.95

Paperback:978-1-85604-613-8

Managing Stress and Conflict inLibraries Sheila Pantry

2005208pp | £44.95

Paperback:978-1-85604-558-2

E-book (PDF): 978-1-85604-791-3

Setting Up a Library andInformation Service from Scratch Sheila Pantry and Peter Griffiths

2006 224pp | £54.95

Paperback:978-1-85604-587-2

Supervising and Leading Teams in ILS Barbara Allan

2004256pp | £49.95

Paperback:978-1-85604-483-7

Managing your Internet andIntranet Servicesthe information professional's guide tostrategyPeter Griffiths

2ND EDITION

Also of interestManagement Skills for Archivists and RecordsManagers p31

Being an Information Innovator Jennifer Rowley

Contents: Innovation and entrepreneurship in informationorganizations | Innovation | Entrepreneurship | organizing forinnovation | Innovation in practice.Readership: All information professionals and managers who

wish to understand and engage creatively with innovation to achieve success, andto realise the professional and social benefits of entrepreneurial action in theirorganizations.

2010224pp | £49.95

Paperback:978-1-85604-671-8

E-book (PDF):978-1-85604-901-6

“...a mentally stimulating treat. the book will enableyou to understand and deal with the changinglandscape of the information industry with a newconfidence.”- Information World Review

Library Management


15

MARKETING AND ADVOCACY

The Library Marketing ToolkitNed Potter, university of York, uK

This Toolkit provides you with everything you needto successfully market any library.As libraries continue to fight for their survival amid growingexpectations, competition from online sources and wavering publicperceptions, effective marketing is increasingly becoming a criticaltool to ensure the continued support of users, stakeholders andsociety as a whole. This unique practical guide offers expertcoverage of every element of library marketing and branding for allsectors including archives and academic, public and speciallibraries, providing innovative and easy-to-implement techniquesand ideas.The book is packed with case studies highlighting best practice andoffering expert advice from thought-leaders including David LeeKing and Alison Circle (US), Terry Kendrick and Rosemary Stamp(UK), Alison Wallbutton (New Zealand) and Rebecca Jones(Canada), plus institutions at the cutting-edge of library marketingincluding the British Library, New York Public Library, the NationalArchive, Cambridge University, JISC, the National Library ofSingapore and the State Library of New South Wales.The book is kept current through a companion website which alsoincludes further tools and resources and new case studies.Contents: seven key concepts for marketing libraries | strategic marketing | thelibrary brand | Marketing and the library building | An introduction to onlinemarketing | Marketing with social media | Marketing with new technologies |Marketing and people | Internal marketing | Library advocacy as marketing |Marketing special collections and archives | A final word on marketing libraries |Appendix: Glossary of Web 2.0 platforms and tools.Readership: Anyone involved in promoting their library or information service,whether at an academic, public or special library or in archives or recordsmanagement. LIs students who need to understand the practice of librarymarketing.

NEW

2012192pp | £49.95

Paperback:978-1-85604-806-4

E-book (PDF):978-1-85604-889-7

“The Library Marketing Toolkit is packed full ofuseful, informative and above all practicalinformation about the best ways of getting yourmessage across, and it should be on the shelf ofevery librarian and information professional whoneeds to promote the idea of the library and itsvalue in a modern day society.” - Phil Bradley, CILIP President

2006240pp | £49.95

Paperback:978-1-85604-548-3

Developing Strategic MarketingPlans that Really WorkA toolkit for public librariesTerry Kendrick

Marketing Concepts for Librariesand Information Services Eileen Elliott de SáezThis third edition of the best-selling textbook offersinformation professionals a comprehensivefoundation and structure for effective strategicmarketing and shows how they can use this toenable their library to grow, develop and find newperspectives.The book introduces practitioners to a wide rangeof marketing concepts and techniques suitable for

library and information services and shows how it is essential for alibrary to be truly market oriented in order to ensure its survival andfuture prosperity. The third edition is fully updated to encompassrecent developments including social media, marketing 3.0,interactive marketing, values-driven marketing marketing, holisticmarketing and video marketing. The book also includes twocompletely new chapters on marketing environments and marketingculture. The book offers references and lists of further reading toact as a useful source of further information.Contents: Introduction | What is marketing | Marketing culture | the mission forlibraries and information services | corporate identity and corporate image |Marketing environments in 21st century | Market segmentation | Marketing mix |Marketing communications | Public relations for libraries and information services |Market research | Marketing management | the marketing audit | the marketingplan | And finally | bibliography.Readership: Library managers and library and information professionals who wanta comprehensive foundation and structure for effective strategic marketing andstudents of LIs.

3RD EDITION

FORTHCOMING IN 2013

August 2013240pp | £49.95

Paperback:978-1-85604-870-5

Marketing Your Library’sElectronic Resources A how-to-do-it manualMarie R Kennedy, Loyola Marymount university,usA and Cheryl LaGuardia, Harvard university,usAThis essential guide to marketing libraries’ e-resources shows librarians how to make sure theircustomers understand what is available to themonline and allow them to use their e-resources fully. Marketing Your Library’s Electronic Resources

provides practical guidance on creating marketing programmes toallow librarians to get the word out about their e-resources. Thebook explains how libraries cannot just rely on discovery systemsto make their customer aware of their e-resources and that the valueof marketing means that the library knows its patrons well enoughto say, ‘Out of all of these available resources, it’s this one, this isthe one you want.’ Readers will be shown how to develop, implement, and assessmarketing plans, understand marketing terminology and and savetime, effort and money while increasing the use of vital libraryresources and making customers happier and more successful. Thebook also contains sample marketing plans for examples of bestpractice.Readership: Anyone involved in promoting their libraries electronic resources andLIs students who need to understand the practice of library marketing.

March 2013144pp | £49.95

Paperback:978-1-85604-942-9

FORTHCOMING IN 2013

Also of interestThe Cybrarian’s Web p21Library Videos and Webcasts p23A Social Networking Primer for Libraries p23Strategic Planning for Social Media in Librariesp22

Library systems and technologies


16

The No-nonsense Guide toTraining in Libraries Barbara Allan, university of Westminster, uKThe No-nonsense Guide to Training in Librariesprovides straightforward and practical guidance forlibrary and information workers in all sectors whoare involved in training users, colleagues or othergroups.Increasingly, library and information staff are beingasked to do more and more with fewer resources. Inorder to make an impact with their customers,

library staff must be well trained and up-to-date. Training is oftendelivered by library managers, development officers and trainerswho are often on limited budgets with access to few resources. Thisaccessible guide uses international case studies and examples ofbest practice from public, school, academic, special andgovernment libraries to help library and information workers trainsuccessfully.Contents: Introduction | the people side of training | use of different technologiesto support training practices | Different approaches to learning and teaching | beforeyou get started | training design | Delivering training face-to-face and blendedlearning | Evaluation of training events and continuous improvement of training |101 approaches to staff development in the workplace.Readership: All library and information workers involved in training.

May 2013224pp | £49.95

Paperback:978-1-85604-828-6

FORTHCOMING IN 2013

Digital Libraries Karen Calhoun, university of Pittsburgh, usAThis is a landmark textbook on digital libraries forstudents of LIS throughout the world. Digital Libraries is an authoritative and in-depthtreatment of the digital library arena that focuses onthe functional and strategic, providing anunsurpassed overview of what’s happening nowand what will happen in the future. It is unique indrawing together the author’s original appliedresearch and experience serving digital libraries, a

review and analysis of key readings and existing digital libraryliterature and the results of recent interviews with key educators,researchers and implementers in the digital library arena to producea book that is both thought-provoking and practical.Contents: Introduction to digital libraries | Digital library users | Developing andmanaging services for digital library users | the collections of digital libraries |organizing access to digital library collections | Metadata, standards, interoperability| Legal factors | Economic factors | Human factors. Readership: LIs students, educators and researchers getting to grips with digitallibraries. It’s also invaluable for library and information professionals getting startedwith digital projects, preparing training and workshops and those who want a primerfor professional development. .

December 2013224pp | £49.95

Paperback:978-1-85604-820-0

FORTHCOMING IN 2013

Also of interestScreencasting for Libraries p23Technology Training in Libraries p23

TRAINING AND DEVELOPMENT Digital Libraries and InformationAccessresearch perspectives Edited by G G Chowdhury, university oftechnology sydney, Australia and SchubertFoo, nanyang technological university,singapore

An authoritative and truly global exploration of current research indigital libraries. Internationally renowned academics discuss what has beenachieved with digital libraries and what we can expect in the futurethrough the prism of research. The increasing number of digitallibraries in all sectors and the pressure of ever more demandingand diverse user needs have encouraged the development of user-centred interfaces, intelligent search and retrieval capabilities,effective metadata description and efficient contents organization. In addition to the two editors who are renowned for their works indigital library research, this collection brings together establishedinternational names in the field to analyse these developments inrelation to users and information access and the future trends andchallenges that practitioners will face.Contents: Foreword Christine L Borgman | Digital libraries and information access:introduction Gobinda Chowdhury and Schubert Foo | Design and architecture ofdigital libraries Hussein Suleman | Metadata and crowdsourced data for access andinteraction in digital library user interfaces Ali Shiri and Dinesh Rathi | InformationAccess Gobinda Chowdhury and Schubert Foo | collaborative search and retrievalin digital libraries Dion Hoe-Lian Goh | the social element of digital libraries NataliePang | towards socially inclusive digital libraries Chern Li Liew | users’ interactionswith digital libraries T D Wilson and Elena Macevičiūtė | Digital libraries andscholarly information: technology, market, users and usage Jeonghyun Kim, AngelDurr and Suliman Hawamdeh | Digital libraries and open access GobindaChowdhury and Schubert Foo | istEM: integrating subject categories from multiplerepositories Christopher C Yang and Jung-ran Park | usability of digital librariesSudatta Chowdhury | Intellectual property and digital libraries Michael Fraser |Digital preservation: interoperability ad modum Milena Dobreva and RaivoRuusalepp | Digital libraries and information access: research trends GobindaChowdhury and Schubert Foo.Readership: LIs students, academics and researchers interested in digital librariesand access. those developing, managing or just starting out with digital libraries.

NEW

2012256pp | £49.95

Paperback:978-1-85604-821-7

“Professors chowdhury and Foo are to becommended on assembling this thoughtful body ofwork on digital libraries from around the world. thevolume is a valuable addition to library collections,digital and otherwise.” - Christine L Borgman, UCLA

DIGITAL LIBRARIES





17

User Studies for Digital LibraryDevelopmentEdited by Milena Dobreva, university of Malta,Malta, Andy O'Dwyer, bbc, uK and PierluigiFeliciati, university of Macerata, Italy

This landmark text captures a global cross-section of leadingvoices and provides a clear and coherent overview of the userstudies domain and user issues in digital libraries.Contents: Preface Tom Wilson | Introduction: user studies for digital librarydevelopment Milena Dobreva, Andy O’Dwyer and Pierluigi Feliciati | PArt 1:sEttIng tHE scEnE | Models that inform digital library design Elaine G Toms |user-centric studies Sudatta Chowdhury | Design issues and user needs PetarMihaylov | users within the evaluation of digital libraries Giannis Tsakonas | PArt2: MEtHoDs EXPLAInED AnD ILLustrAtED | Questionnaires, interviews andfocus groups as means for user engagement with evaluation of digital librariesJillian R Griffiths | Expert evaluation methods Claus-Peter Klas | Evidence of userbehaviour: deep log analysis David Nicholas and David Clark | An eye-trackingapproach to the evaluation of digital libraries Panos Balatsoukas | Personas KatjaGuldbæk Rasmussen and Gitte Petersen | PArt 3: usEr stuDIEs In tHEDIgItAL LIbrArY unIvErsE: WHAt ELsE nEEDs to bE consIDErED? |user-related issues in multilingual access to multimedia collections Paul Clough |children and digital libraries Ian Ruthven, Monica Landoni and Andreas Lingnau |user engagement and social media Jeffery K Guin | significant others: user studiesand digital preservation Kathleen Menzies and Duncan Birrell | the shift to mobiledevices Lina Petrakieva | resource discovery for research and course designZsuzsanna Varga | support for users within an educational or e-learning contextNicola Osborne | PArt 4: usEr stuDIEs Across tHE cuLturAL HErItAgEsEctor | user studies in libraries Derek Law | user studies in archives Wendy MDuff | user studies in museums: holding the museum in the palm of your handSusan Hazan | Digital art online: perspectives on user needs, access,documentation and retrieval Leo Konstantelos | user studies for digital libraries’development: audiovisual collections Andy O’Dwyer | A business-model perspectiveon end-users and open metadata Harry Verwayen and Martijn Arnoldus | PArt 5:PuttIng It ALL togEtHEr | And now … to the brave real world Milena Dobreva,Andy O’Dwyer and Pierluigi Feliciati.Readership: Information professionals involved in supporting, developing ordesigning digital library services, researchers wanting to address the userdimension in their work, students of LIs and computer science who want tounderstand the importance of the user in information services.

NEW

2012192pp | £49.95

Paperback:978-1-85604-765-4

E-book (PDF):978-1-85604-926-9

“this book is a timely one...the chapters are writtenby highly competent researchers and professionalsknown in the digital libraries and user studies world.the research world meets the professionals, themature and authoritative researchers arerepresented side by side with young ones juststarting their career.” - Information Research

Mastering Digital Librarianship Edited by Alison Mackenzie and LindseyMartin, both at Edge Hill university, uKThis book examines the changing roles of thelibrarian and how working within a rich digitalenvironment has impacted on the ability ofprofessionals to develop the appropriate ‘knowhow’; skills, knowledge and behaviours required inorder to operate effectively. Expert specialists andopinion makers from around the world discuss thechallenges and successes of adapting existing

practices, introducing new services and working with new partnersin an environment that no longer recognises traditional boundariesand demarcation of roles.The book is structured thematically, with a focus on three keystrands where the impact of digital technologies is significant:

• Communication – looks at how mobile devices are being used bylibraries to enhance communication between services, staff,students and other stakeholder groups and how social mediahas been incorporated into their approach to managing customerenquiries.

• Teaching and Learning – examines the role of the librarian inengaging with, supporting and training Generation Y researchersin adapting to changing scholarly practices brought about bydigitally rich research environment.

• Service Innovation – investigates the impact of the digital oncollection management and user choice, the design andmanagement of learning spaces to integrate mobile technologiesand the impact this has on how librarians work within the spaceand support users in their effective use of technologies forcommunication, sharing and learning.

Readership: Librarians, library schools, departments of information science andother professional groups such as education developers, learning technologists andIt specialists.

november 2013224pp | £49.95

Paperback :978-1-85604-943-6

FORTHCOMING IN 2013

Building the Digital Infrastructure strategies for supporting education andresearch Edited by Neil Jacobs, Matthew Dovey andRachel Bruce, all at JIsc, uKA cutting-edge analysis of topics such as openaccess and identity management, interoperabilityand shared services business models, andscholarly communications and research datamanagement from the groundbreaking DigitalInfrastructure team at JISC.

The team provide an analysis of where we are now and futuretrends, challenges and issues of sustainability, exploring thestrategies and approaches that are evolving to deal with the newenvironment. An effective digital infrastructure allows for theappropriate creation, management and exploitation of information,resources and services to enable effective and high quality researchand education. The focus is on supporting innovative and effectiveresearch and learning through the development and implementationof a digital infrastructure for higher education. The experience andknowledge base of JISC’s Digital Infrastructure team is placed in awider context to enable practitioners, service planners and usersalike to easily apply the lessons.Readership: An essential text for academics, researchers, and students of LIs andrelated disciplines including publishing. It will also be invaluable for practitionersinvolved in the digital infrastructure including university staff, librarians, archivistsand records managers.

2014224pp | £49.95

Paperback:978-1-85604856-9

FORTHCOMING IN 2014

Also of interestCatalogue 2.0 p3Digital Archives p32Evaluating and Measuring the Value, Use andImpact of Digital Collections p12Information Users and Usability in the Digital Agep39Is Digital Different? P25Metadata for Digital Collections p3



18

Managing Digital Cultural Objects Analysis, discovery and retrieval Edited by Allen Foster and Pauline Rafferty,both at Aberystwyth university, uKThis book explores the analysis and interpretation,discovery and retrieval of a variety of non-textualdocumentation, including image, music and movingimage. Bringing together chapters written byleading experts in the field, this book will providean overview of the theoretical and academicaspects of digital cultural documentation and the

state of the art. Case studies of digitization projects drawn frompractitioners within libraries and information organizations willshowcase both technical and more strategic issues relating tocultural heritage projects, digital asset management andsustainability. Key topics include:

• Semiotics of digital cultural objects: images, music and film• Digital cultural object retrieval: semantic and emotional indexing• Semantic Web, FRBR, intertextuality and cultural objects• Photo retrieval on the web: Flickr, Facebook and other social

networking sites • Classical music retrieval on the web• Indie music retrieval on the web: Spotify, social tagging,

recommender sites • Film retrieval on the web: YouTube, social tagging and sharing,

IMDb, indexing, controlled vocabulary.Readership: LIs professionals, researchers and students.

november 2013224pp | £49.95

Paperback: 978-1-85604-941-2

FORTHCOMING IN 2013

The Digital Asset ManagementHandbook Mark Hedges, centre for e-research, Kingscollege London, uKThis practical handbook provides informationprofessionals with everything they need to know toeffectively manage digitial content and information.The book addresses digital asset management(DAM) from a practitioner’s point of view but alsointroduces readers to the theoretical background tothe subject. It will thus equip readers with a range

of essential strategic, technical and practical skills required todirect digital asset management activities within their area ofbusiness, while also providing them a well-rounded and criticalunderstanding of the issues across domains.The Digital Asset Management Handbook includes an evolving casestudy that serves to illustrate the topics and issues addressed ineach chapter, as well as a sequence of practical exercises usingfreely available DAM software.Contents: Introduction | Architecture and users | Digital content and assets |Metadata and knowledge organization | DAM systems for enterprise | specifying aDAM system | Procuring a DAM system | Implementation of DAM system |Distributed DAM and interoperability | DAM for research.Readership: Information professionals who work (or aim to work) in the digitalcontent industries and managers of digital assets of various forms. cultural andmemory institutions, digital archives, and any areas of science, government andbusiness organization where there is a need to curate digital assets. studentstaking LIs graduate courses worldwide.

november 2013 224pp | £49.95

Paperback:978-1-85604-935-1

FORTHCOMING IN 2013

Digital Futures Seriesseries Editors: Marilyn Deegan and Simon TannerWritten by leading international experts in digital librarydevelopment, each book in the Digital Futures series examinesin detail some of the key strategic and practical issues facinglibraries and other cultural institutions in the rapidly expandingworld of digital information.

2001288pp | £59.95

Paperback:978-1-85604-580-3

Digital Futuresstrategies for the information ageMarilyn Deegan and Simon Tanner

2006288pp | £59.95

Hardback:978-1-85604-485-1

Digital Preservationstrategies for the information ageEdited by Marilyn Deegan and Simon Tanner

2002384pp | £49.95

Paperback:978-1-85604-465-3

Introduction to Digital LibrariesG G Chowdhury and Sudatta Chowdhury

2005200pp | £59.95

Hardback:978-1-85604-510-0

Delivering Digital Services A handbook for public libraries and learningcentresDavid McMenemy and Alan Poulter

Preserving Complex DigitalObjects Edited by Janet Delve and David Anderton,both at Portsmouth university, uK, and MilenaDobreva, university of Malta, MaltaThis ground-breaking edited collection explores thechallenges of preserving complex digital objectssuch as simulations, visualisations, digital art andvideo games. Drawing on the outputs of the JISC-funded Preservation of Complex Objects (POCOS)symposia, enhanced with specialist pathfinder

solutions, this book will cover topics such as the legal and technicalchallenges of preservation, curation and authority, and digitalarchaeology. Written by international experts from a broadbackground of library, collecting institutions, information andcomputer science, and digital preservation backgrounds, thiscollection showcases the state of the art of the discipline and bringstogether stakeholder perspectives from across the preservationcommunity. Readership: Academics and students on digital preservation, digital humanities andinformation management courses, those working in preservation and collecting formemory institutions, computer scientists, artists, games and emulationcommunities, archaeologists and digital forensic scientists.

May 2013224pp | £59.95

Paperback: 978-1-85604-958-0

FORTHCOMING IN 2013





19

2005176pp | £54.95

Hardback:978-1-85604-533-9

The Content ManagementHandbookMartin White

2007192pp | £49.95

Hardback:978-1-85604-602-2

E-book (PDF): 978-1-85604-873-6

Making Search Work Implementing web, intranet and enterprisesearchMartin White

2008 256pp | £54.95

Hardback:978-1-85604-647-3

E-book (PDF): 978-1-85604-788-3

Access, Delivery, Performance the future of libraries without wallsEdited by Jillian R Griffiths and Jenny Craven

2004288pp | £59.95

Hardback:978-1-85604-511-7

E-book (PDF):978-1-85604-787-6

Libraries Without Walls 5the distributed delivery of library andinformation servicesEdited by Peter Brophy, Shelagh Fisher andJenny Craven

2006256pp | £59.95

Hardback:978-1-85604-576-6

E-book (PDF): 978-1-85604-802-6

Libraries Without Walls 6 Evaluating the distributed delivery of libraryservicesEdited by Peter Brophy, Jenny Craven andMargaret Markland

2008264pp | £59.95

Hardback:978-1-85604-623-7

E-book (PDF): 978-1-85604-792-0

Libraries Without Walls 7 Exploring ‘anytime, anywhere’ delivery oflibrary servicesEdited by Peter Brophy, Jenny Craven andMargaret Markland

2006 256pp | £54.95

Hardback:978-1-85604-546-9

PortalsPeople, processes and technologyEdited by Andrew Cox

2008176pp | £54.95

Hardback:978-1-85604-625-1

E-book (PDF): 978-1-85604-782-1

Web AccessibilityPractical advice for the library andinformation professionalEdited by Jenny Craven

INTRANET AND WEBSITE MANAGEMENT MOBILE TECHNOLOGY The Intranet ManagementHandbook Martin White

This is the first book to offer practical advice onintranet management, based on the work of the author as anintranet consultant over the past fifteen years.Contents: Foreword James Robertson | PArt 1: FounDAtIons | Managingintranets: opportunities and challenges | Defining user requirements | Making abusiness case | Developing a content strategy | Enhancing collaboration | PArt 2:tEcHnoLogY | Managing technology | specifying and selecting software | usingMicrosoft sharePoint for intranets | PArt 3: oPErAtIonAL PLAnnIng |Establishing the intranet team | Managing intranet projects | Evaluating risks |conforming to compliance requirements | Enhancing the user experience |Marketing the intranet | Measuring user satisfaction | PArt 4: govErnAncE AnDstrAtEgY | creating the governance framework | Developing an intranet strategy| From intranets to information management.Readership: Information professionals involved in the development of an intranetfor their organization, managers with responsibility for internal communications,personal management, risk management, information management and informationtechnology.

“this is a truly superb book...Martin crams atreasure trove of information into 233 pages. Hiswriting style is concise and easy to digest. I havenever found another book that covers intranets inthis practical style and so I thoroughly recommendit.”- Jed Cawthorne

2011224pp | £49.95

Paperback:978-1-85604-734-0

E-book (PDF):978-1-85604-896-5

Using Mobile Technology toDeliver Library ServicesA handbook Andrew Walsh, university of Huddersfield, uK

This is an essential practical guide for allinformation professionals who want to get to grips with or improvetheir use of mobile services.Packed with easy-to-implement ideas, practical examples andinternational case studies, this provides you with the ultimatetoolkit, exploring ideas as simple as renewals and reminders to themore complex such as access to e-books and virtual worlds.Jargon-free coverage of the background and context to mobiledelivery will enable you to fully understand the challenges andembrace the opportunities, getting to grips with critical issues suchas what sort of services users really want.Contents: What mobile services do students want? | Modelling mobile informationliteracy | the mobile librarian | texting in libraries | Apps vs mobile websites |Linking physical and virtual worlds via mobile devices | Mobiles in teaching | E-books for mobiles | so what now?Readership: Information professionals and museum staff who want to get to gripswith or improve their use of mobile services, LIs students and academics.

NEW

2012192pp | £49.95

Paperback:978-1-85604-809-5

E-book (PDF):978-1-85604-899-6

“this book is a great starting point for anyoneinterested in using mobile technologies to deliverlibrary services but not sure where to start. It’s easyto read, the language used is jargon free, and theopportunities and challenges are fully explained.”- Refer





20

M-Libraries 4 From margin to mainstream – mobiletechnologies transforming lives and libraries Edited by Mohamed Ally, Athabasca university,canada and Gill Needham, the open university,uKA brand new edition of the highly successful M-Libraries series, this draws together cutting-edgeinternational contributions from the leadingauthorities in the field. Based on the proceedings ofthe Fourth International M-Libraries Conference

held in Milton Keynes in 2012 it explores the variety of work thatlibraries are doing across the world to deliver resources to users viamobile and hand-held devices.The main strands of discussion include

• Imagination – looking at the future of m-libraries• Transformation – focusing on the transformation of services,

learners or institutions through the introduction of mobiletechnologies

• Inspiration – focusing on mobile innovation• Implementation – case studies of successful implementation of

mobile services• Collaboration – a discussion of mobile strategy and ideas.

Readership: Information professionals in all sectors, policy makers, researchers,developers, publishers, suppliers and LIs students.

november 2013224pp | £54.95

Paperback: 978-1-85604-941-2

FORTHCOMING IN 2013

Access and Identity Managementfor Librariescontrolling access to online information Masha Garibyan, John Paschoud and SimonMcLeishWritten by experts in the field, this practical book isthe first to explain the principles behind accessmanagement, the available technologies and howthey work. This includes an overview of federatedaccess management technologies, such asShibboleth, that have gained increasing

international recognition in recent years.This book provides detailed case studies describing how accessmanagement is being implemented at organizational and nationallevels in the UK, USA and Europe, and gives a practical guide to theresources available to help plan, implement and operate accessmanagement in libraries.Contents: PArt 1: tHE tHEorY | What is AM | E-library resources: public andnot-so-public | Principles and definitions of AM | current AIM technologies |Authentication technologies | Authorisation technologies based on physical location| Authorisation technologies based on user identity or affiliation with a library | FAM:origins, current and future developments | Proprietary AM and IM products | Internetaccess provided by libraries | Library stats | business and community engagement |business case for libraries | PArt 2: PrActIcAL guIDE.Readership: All who need to understand the principles behind access managementor implement a working system in their library.

May 2013192pp | £49.95

Paperback: 978-1-85604-588-9

FORTHCOMING IN 2013

M-Libraries 3transforming libraries with mobiletechnology Edited by Mohamed Ally, Athabasca university,canada, and Gill Needham, the openuniversity, uK

Contents: Foreword Stephen Abram | Introduction GillNeedham | Education for all with mobile technology: the role of libraries MohamedAlly | PArt 1: DEvELoPIng MobILE sErvIcEs | Preparing for the mobile world:experimenting with changing technologies and applications for library services ColinBates and Rebecca Carruthers | Enhancing open distance learning library serviceswith mobile technologies Jenny Raubenheimer | use of mobile phones in thedelivery of consumer health information Vahideh Zarea Gavgani | Deploying an e-reader loan service at an online university Anna Zuñiga Ruiz and Cristina LópezPérez | Mobile service providers and library services in a multi-campus library ElaVolatabu Qica | using mobile technology to deliver information in audio format:learning by listening Margie Wallin, Kate Kelly and Annika McGinley | soundselection: podcasts prove positive Daniel McDonald and Roger Hawcroft | PArt 2:PEoPLE AnD sKILLs | staff preparedness to implement mobile technologies inlibraries Sarah-Jane Saravani and Gaby Haddow | Apps and attitudes: towards anunderstanding of the m-librarian’s professional make-up Kate Davis and HelenPartridge | there’s a librarian in my pocket: mobile information literacy at utsLibrary Sophie McDonald | Exploring student engagement with mobile technologiesJulie Cartwright, Sally Cummings, Bernadette Royal, Michelle Turner and JoAnneWitt | It’s just not the same: mobile information literacy Andrew Walsh and PeterGodwin | the students have iPods: an opportunity to use iPods as a teaching tool inthe library Iris Ambrose | PArt 3: Focus on tEcHnoLogY | Mobile services ofthe national Library of china Wei Dawei, Xie Qiang and Niu Xianyun | India’smobile technology infrastructure to support m-services for education and librariesSeema Chandhok and Parveen Babbar | use and user context of mobilecomputing: a rapid ethnographic study Jim Hahn | Meeting the needs of libraryusers on the mobile web Hassan Sheikh and Keren Mills | Mobile dynamic displaysystems for library opening hours Keiso Katsura | Device-independent and user-tailored delivery of mobile library service content D Meere, I Ganchev, M Ó Droma,M Ó hAodha and S Stojanov | Designing effective mobile web presence SamMoffatt | conclusion Mohamed Ally.Readership: Information professionals in all sectors, policy makers, researchers,developers, publishers, suppliers and LIs students.

NEW

2012256pp | £54.95

Paperback:978-1-85604-776-0

E-book (PDF):978-1-85604-918-4

“… a seminal contribution...an essential, corecontribution to Library science referencecollections.”- Midwest Book Review

2010 320pp | £54.95

Paperback:978-1-85604-696-1

E-book (PDF): 978-1-85604-861-3

M-Libraries 2 A virtual library in everyone’s pocketEdited by Mohamed Ally and Gill Needham

Also of interestBuilding Mobile Library Applications p22IM and SMS Reference Services for Libraries p23

TOOLS AND SYSTEMS

2009176pp | £54.95

Hardback:978-1-85604-634-3

E-book (PDF): 978-1-85604-871-2

Making the Most of RFID inLibrariesMartin Palmer




21

Getting Started with CloudComputingEdited by Heather Lea Moulaison and EdwardM Corrado

This is a one-stop guide for implementing cloud computing inlibraries. Cloud computing has caused a revolution in libraries andtheoretically offered a simpler, cheaper, more collaborative way ofworking and providing user services. International thought leaderson library technology including unpick the promises and the realityof cloud computing in this cutting-edge guide to understanding andusing these tools.Contents: PArt I: gEnErAL concErns | Perspectives on cloud computing inlibraries Heather Lea Moulaison and Edward M Corrado | understanding the cloud:An introduction to the cloud Rosalyn Metz | cloud computing: Pros and cons HFrank Cervone | What cloud computing means for libraries Erik Mitchell | Head inthe clouds? A librarian/vendor perspective on cloud computing Carl Grant | cloudcomputing for LIs education Christinger R Tomer and Susan W Alman | PArt II:tEcHnoLogIEs | Library discovery services: From the ground to the cloudMarshall Breeding | Koha in the cloud Christopher R Nighswonger and Nicole CEngard | Leveraging ocLc cooperative library data in the cloud via web servicesKaren A Coombs | building push-button repositories in the cloud with Dspace andAmazon Web services John Davison | untethering considerations: selecting acloud-based data access and file-sharing solution Heidi M Nickisch Duggan andMichelle Frisque | sharePoint strategies for establishing a powerful library intranetJennifer Diffin and Dennis Nangle | PArt III: cAsE stuDIEs | using WindowsHome server and Amazon s3 to back up high-resolution digital objects to the cloudEdward Iglesias | Keeping your data on the ground when putting your (lib)guides inthe cloud Karen A Reiman-Sendi, Kenneth J Varnum, and Albert A Bertram | Partingthe clouds: use of dropbox by embedded librarians Caitlin A Bagley | From thecloud, a clear solution: How one academic library uses google calendar AnneLeonard | Integrating google Forms into reference andiInstruction Robin ElizabethMiller | ning, fostering conversations in the cloud Leland R Deeds, Cindy Kissel-Ito,and Ann Thomas Knox | not every cloud has a silver lining: using a cloudapplication may not always be the best solution Ann Whitney Gleason | speak up!using voicethread to encourage participation and collaboration in library instructionJennifer Ditkoff and Kara Young. Readership: Information professionals working in libraries, archives and museumswho want to get to grips with cloud computing concepts and implement practicaltools, LIs students and academics.

“timely and essential reading for libraryadministrators and information technologists, thisconcise and comprehensive work will help themposition their libraries as web destinations.”- Public Libraries

2011232pp | £49.95

Paperback:978-1-85604-807-1

Also of interestThe TECH SET p22

Also of interestThe TECH SET p22Information 2.0 p26Information Literacy Beyond Library 2.0 p38Information Literacy Meets Library 2.0 p38

WEB 2.0 AND BEYOND

The Cybrarian’s WebAn A-Z guide to 101 free Web 2.0 tools andother resourcesCheryl Ann Peltier-Davis

This is a remarkable field guide to the best of free Web 2.0 tools andtheir practical applications in libraries and information centres.Designed for info pros who want to use the latest tech tools toconnect, collaborate, and create, you'll find resources to help you:

• Launch a local news and events blog• Build a customised social network• Create a virtual reference desk• Start an e-book lending programme• Design flyers, posters and business cards• Host virtual art and photo exhibits• Publicise events and innovations• Survey the library community• Help aspiring authors get published• Produce and stream live video.

You will discover dozens of lesser-known resources and learnexciting new ways to use many of the most popular sites and tools.The book is supported by a companion website which lists URLs toall the tools and other resources covered in this book and providessummaries of new sites and resources.Readership: Librarians, information professionals and LIs students.

NEW

2012456pp | £49.95

Paperback:978-1-85604-829-3

“…an excellent ‘field guide’ to what is available freeof charge for the librarian/cybrarian who is ready tooffer innovative library services to an increasinglytech-savvy and socially networked clientele.”- Managing Information








22

The TECH SET #11-#20series Editor: Ellyssa Kroski, new York Law Institute,usATECH SET series editor Ellyssa Kroski brings you the field’shottest tech gurus as they provide practical instructions andadvice on everything from planning and development tomarketing and metrics. Each title in the TECH SET series is aone-stop passport to an emerging technology written by thefield’s hottest gurus. If you’re ready to start creating,collaborating, connecting and communicating through cutting-edge tools and techniques, you’ll want to get primed by theTECH SET.

About the tEcH sEt #1-#10 (winner of the ALA award for thebest book in library literature):“these books will become well-thumbed, dog-eared referencesfor anyone charged with determining or implementing the nextgeneration of patron services.” - Library Journal“Arm yourself with the ten volumes of the tEcH sEt that offerinsights on current thinking and best practice for a wide range oflibrary-related tech trends and you will soon find that you are inpossession of not just ten text books discussing technology inthe library but also the tEcH sEt’s digital components, makingit your contemporary friend and reliable guide for life.” - Information World Review

The TECH SET #11-#20 | 2012 | 1360pp | £349.50 | Paperback (10 vol. set): | 978-1-85604-859-0

Cloud Computing for Libraries the tEcH sEt #11 Marshall Breeding, vanderbilt university, usA

This book equips you with the information andpractical advice needed to evaluate the many

opportunities to take advantage of cloud computing. It featuresapplications that empower you to use technology without theconstraints of a locally supported infrastructure, and more in-depthinformation and examples of how to plunge directly into suitableprojects by taking advantage of free services offered by the topcloud services providers. Examples include using cloud-basedsupplemental storage, Google’s suite of apps, Amazon’s S3 andEC2 services to power your library website, and DuraCloud to hostan online library media collection.

“Provides the practical information and ‘real world’advice required to take full advantage of what cloudcomputing can provide.” - Midwest Book Review

2012 136pp | £34.95

Paperback:978-1-85604-847-7

Building Mobile LibraryApplicationsthe tEcH sEt #12 Jason A Clark, Montana state university, usAMeet the growing demand for real-time mobileinformation by learning application design anddevelopment just for libraries. This completehandbook guides the reader through the process ofplanning, development and launch of their ownmobile library applications. Learn how to developan iPhone or Android application for your library,

how to mobilize your library’s catalogue, and how to create a mobilewebsite that can be viewed on smartphones. In learning to buildand use these applications, you can reach your users in locationswhere they need you the most.

2012 136pp | £34.95

Paperback:978-1-85604-845-3

Location-Aware Services and QRCodes for Librariesthe tEcH sEt #13 Joe Murphy This is the go-to resource for straightforwardinstruction on using Foursquare, Facebook Places,Gowalla, Bizzy, Google Wallet, augmented realityprogrammes, and QR codes in your library. Thebook guides you through each step in theimplementation process, giving you the informationyou need to successfully use location-aware

technologies in library environments. It covers how to create aFoursquare campaign and use it to enhance staff training, useFacebook Places to connect with patrons, create an augmentedreality programme, create a QR code campaign, create a Gowallamarketing initiative and implement a mobile payment service withGoogle Wallet and Near Field communication.

2012 136pp | £34.95

Paperback:978-1-85604-846-0

Drupal in Libraries the tEcH sEt #14 Ken Varnum, university of Michigan, usA

Drupal is a free and open-source contentmanagement system (CMS) that many libraries use

to create well designed, easy-to-use and manage websites. Go stepby step through the decisions and tasks needed to develop andlaunch a Drupal-powered site and learn the advantages of the opensource approach. The book offers hints and suggestions to workwith your IT department, colleagues and management as youdevelop your technical specifications. The implementation chapterguides you through installing Drupal, adding modules, developingyour own themes (page layouts), and describes librarian-createdmodules that have been shared with the community and can bedownloaded and installed on anyone’s site. You also get advice onmarketing your site, best practices for project management anddevelopment, and measuring the success and impact of the siteonce it launches.

“Ken varnum has done a remarkable job pullingtogether the basics of the Drupal cMs into areadable, short, yet thorough, book.” - Nina McHale, Arapahoe Library District

2012 136pp | £34.95

Paperback:978-1-85604-840-8

Strategic Planning for SocialMedia in Librariesthe tEcH sEt #15Sarah Steiner, georgia state university, usA

This practical guide provides a scalable, step-by-step plan forcreating and maintaining a successful library social media strategicplan. You’ll find detailed tips and advice on strategizing for socialmedia services in a way that guides employee decision-making,maximizes efficiency, creates positive patron outcomes, protectsagainst legal repercussions, and builds opportunities for flexibility,change, and new social media platform testing. You get all the keyelements to build your strategic plan, including how to segmentyour audience, select a target audience, use focus groups and pollpatrons, conduct a SWOT analysis to provide internal strength andsupport to your plan, and create a mission and vision plan for usingsocial media.

“For the last few years, I’ve noted a shift towardincorporating social media into the mission andstrategic plan of libraries. this title serves as a clear,logical roadmap for getting that done.” - Michael Stephens, San Jose University

2012 136pp | £34.95

Paperback:978-1-85604-841-5



23

Next-Gen Library Redesignthe tEcH sEt #16 Michael Lascarides, new York Public Library,usAWhile technology has changed what we do and howwe do it, the library’s mission to provide users withthe information they need has not changed. Thisconcise guide will help you choose and implementthe techniques and best practices used by today’sforward-thinking libraries to create the bestpossible patron experiences. You’ll learn website

clean-up strategies, how to incorporate social media into your site,how to create and offer interactive and collaborative subject guides,promote your librarians with public profiles and use crowdsourcingto create a collection with user input. And, to make it easier, you’llfind easy-to-understand explanations for technology buzzwordsand acronyms.

2012 136pp | £34.95

Paperback:978-1-85604-849-1

User Experience (UX) Design forLibrariesthe tEcH sEt #18 Aaron Schmidt and Amanda EtchesUser experience (UX) characterizes how a personfeels about using a product, system or service. UXdesign incorporates the practical aspects of utility,ease of use and efficiency to make your web designand functionality decisions with patrons in mind.This results in a better design, a more intuitiveinterface, and a more enjoyable experience. Thisbook shows you how to get there by providing

hands-on steps and best practices for UX design principles,practices, and tools to engage with patrons online and build thebest web presence for your library. You’ll find out how to conduct ausability test, perform a card sort, make decisions on how to buildthe architecture of your site, create personas as a cornerstone ofyour website planning process, create a content strategy, andperform an experience-based evaluation of your site.

2012 136pp | £34.95

Paperback:978-1-85604-843-9

Screencasting for Libraries the tEcH sEt #17 Greg Notess, Montana state university, usA

This complete how-to guide offers proven tips and techniques forcreating engaging screencasts and publishing them on the Web.Examples use various software options such as free web-basedprograms like Screenr, Jing, and Screencast-O-Matic as well ascommercial software programs Camtasia Studio and AdobeCaptivate. Greg Notess covers every detail from planning tosoftware and microphone selection. He provides step-by-stepinstructions on making a quick screencast for students, making aquick tech support screencast, creating an individual tutorial withaudio, creating a quick demo for email reference and librarypromotion, and producing a basic database tutorial.

“greg notess has done an excellent job of coveringthe subject, starting with the history and basics ofscreencasting, moving to theory and best practices,and then spending the bulk of the book walking thereader step-by-step through several increasinglycomplex examples of how to record and produce ascreencast.” - Paul R Pival, University of Calgary

2012 136pp | £34.95

Paperback:978-1-85604-848-4

IM and SMS Reference Servicesfor Libraries the tEcH sEt #19 Amanda Bielskas and Kathleen M Dreyer, bothat columbia university, usA

Users want real-time answers to their reference questions whereverand whenever they are. Increasingly, that means SMS and IMservices. Providing those is easier than you might think! Thismanual offers information on the technological aspects of providingsuch a service, as well as how to create a training programme forlibrarians and how to build an internship programme to expand theservice. The authors walk you through choosing the right software,including setting up a Google Voice account instead of buying amobile phone for your text messaging reference service. It alsocovers how to assess the needs of your library, get staff buy-in toimplement a new programme and change the culture at your library,as well as organize and implement a staff training programme.

“Libraries that have considered incorporating IM ortext services, but have not yet done so, would doespecially well to consult this book.” – Alexa Pearce, New York University

2012 136pp | £34.95

Paperback:978-1-85604-844-6

Semantic Web Technologies andSocial Searching for Librariansthe tEcH sEt #20 Robin Fay, university of georgia, usA andMichael Sauers, nebraska Library commission,usA There are trillions of bytes of information within theweb, all of it driven by behind-the-scenes data. Vastquantities of information make it hard to find what’sreally important. Here’s a practical guide to thefuture of web-based technology, especially search.

It provides the knowledge and skills necessary to implementsemantic web technology. You’ll learn how to start and track trendsusing social media, find hidden content online, and search forreusable online content, crucial skills for those looking to be bettersearchers. The authors explain how to explore data and statisticsthrough WolframAlpha, create searchable metadata in Flickr, andgive meaning to data and information on the web with Google’sRich Snippets. Let Robin Fay and Michael Sauers show you how touse tools that will awe your users with your new searching skills.

2012 136pp | £34.95

Paperback:978-1-85604-842-2

Microblogging andLifestreaming inLibraries the tEcH sEt #3Robin M Hastings 2010 136pp | £34.95 Paperback:978-1-85604-723-4

Library Videos andWebcaststhe tEcH sEt #4 Thomas Sean CasserleyRobinson2010 136pp | £34.95 Paperback:978-1-85604-724-1

Technology Trainingin Librariesthe tEcH sEt #6 Sarah Houghton-Jan2010 136pp | £34.95Paperback:978-1-85604-726-5

A Social NetworkingPrimer for Librariesthe tEcH sEt #7 Cliff Landis2010 136pp | £34.95Paperback:978-1-85604-727-2

Library Camps andUnconferencesthe tEcH sEt #8 Steve Lawson2010 136pp | £34.95 Paperback:978-1-85604-728-9

Gaming in Librariesthe tEcH sEt #9Kelly Nicole Czarnecki2010 136pp | £34.95 Paperback:978-1-85604-729-6

Information Management


24

INFORMATION RETRIEVAL Interactive Information Seeking,Behaviour and RetrievalEdited by Ian Ruthven and Diane Kelly

This key textbook is the first to integrateinformation behaviour, information seeking and informationretrieval into a single account of how we find information and thesystems that help us find information. The book explains how thedesign of interactive search systems are influenced by studies andtheory from Library and Information Science and demonstrates howstudies of human information behaviour lead to the next generationof interactive search systems. Contents: Foreword Tefko Saracevic | Interactive information retrieval: history andbackground Colleen Cool and Nicholas J Belkin | Information behavior and seekingPeiling Wang | task-based information searching and retrieval Elaine G Toms |Approaches to investigating information interaction and behaviour Raya Fidel |Information representation Mark D Smucker | Access models Edie Rasmussen |Evaluation Kalervo Järvelin | Interfaces for information retrieval Max Wilson |Interactive techniques Ryen W White | Web retrieval, ranking and personalizationJaime Teevan and Susan Dumais | recommendation, collaboration and socialsearch David M Nichols and Michael B Twidale | Multimedia: behaviour, interfacesand interaction Haiming Liu, Suzanne Little and Stefan Rüger | Multimedia:information representation and access Suzanne Little, Evan Brown and StefanRüger.Readership: senior undergraduates and masters level students of all LIs courses,LIs professionals who need to better appreciate how Ir systems are designed,implemented and evaluated.

“this book is a must if one is a student orresearcher new to information science and, inparticular, to information retrieval interaction andmultimedia research.” - JASIST2011


978-1-85604-707-4

Facilitating Access to the Web of DataA guide for librariansDavid Stuart

This is a wide-ranging introduction to the emergingweb of data and the Semantic Web, exploring

technologies including APIs, microformats and linked data. Itstopical commentary and practical examples drawn from theinternational LIS community explore how information professionalscan harness the power of this new phenomenon to inform strategyand become facilitators of access to data.Contents: open data | A semantic Web: one that’s meaningful to computers | Datasilos | the semantic Web: the rDF vision | Embedded semantics | the library andthe web of data | the future of the librarian and the web of data.Readership: Library and information professionals, LIs students and researchers.It will also be of value to information architects, web developers and all thoseinterested in making sure that people have access to the information they need.

“...a must-read for any library or informationprofessional (or anyone working in the delivery,structuring and organization of information via theweb)…I highly recommend it!” - Chris Mavergames

2011208pp | £49.95

Paperback:978-1-85604-745-6

E-book (PDF):978-1-85604-909-2

Innovations in InformationRetrievalPerspectives for theory and practiceEdited by Allen Foster and Pauline Rafferty

This book introduces and contextualizes developments in theinformation retrieval (IR) field and looks at supporting research inIR, the debates, theories and issues. Contributed by an internationalteam of experts, each authored chapter provides a snapshot ofchanges in the field, as well as the importance of developinginnovation, creativity and thinking in IR practice and research.Contents: Foreword Ina Fourie | Introduction Allen Foster and Pauline Rafferty |Encountering on the road to serendip? browsing in new information environmentsDavid Bawden | classification revisited: a web of knowledge Aida Slavic |Approaches to fiction retrieval research: from theory to practice? Anat Vernitski andPauline Rafferty | Music information retrieval research Charlie Inskip |Folksonomies, social tagging and information retrieval Isabella Peters | Digitalinformation interaction as semantic navigation Richard Kopak, Luanne Freund andHeather L O’Brien | Assessing web search engines: a webometric approach MikeThelwall.Readership: LIs professionals, researchers and students, and for all thoseinterested in the future of information retrieval.

“...a welcome addition to the existing literature in thefield of information retrieval. this is a verystimulating and thought provoking book which readseasily. Furthermore, it is a book that scholars,researchers or practitioners interested in informationretrieval should not be without.” - The Electronic Library

2011224pp | £49.95

Paperback:978-1-85604-697-8

Introduction to ModernInformation RetrievalG G Chowdhury

Contents: basic concepts of information retrieval systems |Database technology | bibliographic formats | cataloguing andmetadata | subject analysis and representation | Automatic

indexing and file organization | vocabulary control | Abstracts and abstracting |searching and retrieval | users of information retrieval | user-centred models ofinformation retrieval | user interfaces | Evaluation of information retrieval systems |Evaluation experiments | online and cD-roM information retrieval | Multimediainformation retrieval | Hypertext and markup languages | Web information retrieval |natural language processing and information retrieval | natural languageprocessing applications in information retrieval | citation analysis and informationretrieval | Information retrieval in digital libraries | trends in information retrieval.Readership: LIs students and practitioners.

“students and their teachers who need a practical,wide-ranging introductory survey of informationretrieval will find it in this book.” - Program

2010528pp | £49.95

Paperback:978-1-85604-694-7

3RD EDITION

Also of interestMetadata for Information Management andRetrieval p26Text Mining p29





25

KNOWLEDGE AND INFORMATIONMANAGEMENT

Information Governance andSecurity reducing risk, promoting policy Alan Maclennan, robert gordon university, uKThis comprehensive textbook discusses the legal,organisational and ethical aspects of informationgovernance and information security and theirrelevance to all aspects of information work. From the researcher who is responsible for ethicalpractices in the gathering, analysis, and storage ofdata, to the reference librarian who must deliver

unbiased information; from the records manager who must respondto information requests, to the administrator handling personnelfiles, this book with equip practitioners and students alike toimplement good information governance practice in real-worldsituations.Contents: Introduction: information as an asset | Intellectual property and copyright| records management | cybercrime | Ethics | Policy.Readership: LIs students taking information management and informationgovernance courses, information professionals with an advisory or gatekeeping rolein information governance within an organization.

november 2013192pp | £49.95

Paperback:978-1-85604-940-5

FORTHCOMING IN 2013

Is Digital Different?How information creation, capture,preservation and discovery are beingtransformed Edited by Michael Moss, HAtII, university ofglasgow, uK and Barbara Endicott-Popovsky,university of Aberystwyth, uKA landmark edited collection bringing togetherglobal experts on the impact of new technology oninformation services.Covering a range of key topics around discovery

and preservation, this book explores the role of informationprofessionals in a rapidly changing digital landscape that ischallenging the very existence of the traditional library. Focusing onthe issues surrounding the transition from an analogue to a digitalenvironment, contributors examine whether analogue practices andprocedure are still valid and if they shape or distort those in thedigital. The digital environment has the potential to transformscholarship and break down barriers between academia and thewider community through social networks and crowd sourcing, andthis thought-provoking collection draws out both the inherentchallenges and the opportunities. Contents: What is the same and what is different Michael Moss | Why digitize stuff?John Unsworth | the user perspective: how research is being transformed AndreaJohnson | crowd sourcing Alexandra Eveleigh | rights and the commons:navigating the boundary between the private and public domains Gavan McCarthyand Helen Morgan | the web and finding stuff: search engines Dave Nicholas andIan Rowlands | rDF, the semantic web and 2.0 Norman Grey | security: managingthe risk Barbara Endicott-Popovsky | Is digital really different? Assessing digitalpreservation practices Ross Harvey | Archiving digitized originals and websites TimGollins.Readership: LIs students, academics, archivists and researchers globally.

December 2013224pp | £49.95

Paperback: 978-1-85604-854-5

FORTHCOMING IN 2013

Knowledge ManagementAn introductionKevin C Desouza and Scott Paquette

Written by experienced Knowledge Management (KM) projectleaders and teachers, this new textbook has been designed tointroduce this growing, multi-disciplinary subject to students in anengaging and effective manner. The book balances the theory andpractice of KM and considers the issues organizations encounter inthe global marketplace. This book is the first to integrate socialmedia and networking into KM practice.Each chapter provides a broad overview, graphics that help readersvisualize key points, and several vignettes documenting casescenarios that will help the reader digest concepts.Contents: PArt I: tHE bAsIcs | An Introduction to Knowledge ManagementKevin C Desouza | the concept of Knowledge Peter Baloh with Kevin C Desouzaand Scott Paquette | the concept of Management Jongmin T Moon with Kevin CDesouza | PArt II: ProcEssEs oF KnoWLEDgE MAnAgEMEnt | Knowledgecreation Scott Paquette and Kevin C Desouza | Knowledge organization ScottPaquette | Knowledge transfer Scott Paquette and Kevin C Desouza | KnowledgeApplication Chen Ye with Kevin C Desouza and Scott Paquette | PArt III:buILDIng KnoWLEDgE MAnAgEMEnt ProgrAMs | building globalKnowledge Management systems Kevin C Desouza and Chris Rivinus | buildingthe business case for Knowledge Management Kevin C Desouza | ManagingKnowledge for organizational value Scott Paquette and Kevin C Desouza.Readership: Lecturers and iteachers who have been forced to design coursesaround knowledge management business texts and anyone who needs to betterunderstand knowledge to apply it in his or her organization.

“the book can be recommended to any student oflibrary/information science or of informationmanagement. Indeed for any interested person witha library/information perspective, it would be areliable introduction to a subject that retains itsimportance.”- Journal of Documentation

2011256pp | £49.95

Paperback:978-1-85604-735-7






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Information ManagementSolutionscommunications and collaboration in a Web 2.0world Edited by Elizabeth Lomas, northumbriauniversity, uK Most organizational information is now created andcarried as communications (email, instantmessaging, Facebook etc). These communicationsmay be inside an organization’s networks orexternally on hosted social networks. This book

confronts the difficult reality of the divided information world wenow need to work with and manage. It investigates why this is thecase and then puts relevant management structures and solutionsin place.Key topics include:

• email• underpinning knowledge• information architecture• access and security• classification and search• retention• digital preservation.

Readership: records managers, archivists, information mangers, Ictprofessionals, trainers and business managers working within organizations of allsizes. It will also be of use to the research community.

september 2013224pp | £49.95

Paperback 978-1-85604-718-0

FORTHCOMING IN 2013

2006 288pp | £54.95

Paperback:978-1-85604-583-4

E-book (PDF): 978-1-85604-780-7

Competing with Knowledge the information professional in theknowledge management ageAngela Abell and Nigel Oxbrow

2003 256pp | £54.95

Hardback:978-1-85604-487-5

Information Architecture Designing information environments forpurposeEdited by Alan Gilchrist and Barry Mahon

2005 256pp | £54.95

Hardback:978-1-85604-561-2

E-book (PDF):978-1-85604-789-0

Introducing InformationManagementAn Information Research readerEdited by Elena Macevičiütè and T D Wilson

2004 200pp | £54.95

Hardback:978-1-85604-489-9

Metadata for InformationManagement and RetrievalDavid Haynes

Also of interestOrganizing Information p3Records and Information Management for the21st Century p33

INFORMATION SCIENCE

The Information SocietyA study of continuity and change John Feather, Loughborough university, uK

Set against a broad historical backdrop, TheInformation Society explores the information

revolution that continues to gather pace, as the understanding andmanagement of information becomes even more important in aworld where data can be transmitted in a split second.This latest edition of this standard work has been fully updated totake account of the changing landscape and technologicaldevelopments since 2008. The social Web, or Web 2.0, is nowembedded in daily life, and some of its applications have becomethe most popular forms of communication system. Even thepredominance of email – one of the most familiar manifestations ofthe information revolution – is now threatened by texting and theuse of such applications as Twitter. The ways in which we expect tointeract with information – and how much we are willing to pay foraccess to it – are throwing up new opportunities and debates. Readership: students on courses in information, librarianship and communicationsstudies and all information professionals.

About a previous edition:“…well written and extremely useful to any studentof information.”- Ariadne

6TH EDITION

FORTHCOMING IN 2013

February 2013240pp | £49.95

Paperback:978-1-85604-818-7

Information 2.0new models of information production,distribution and consumptionMartin de Saulles, university of brighton, uK

Covering every aspect of the new digital informationenvironment from iPads and e-books to the future of

information and how it will be controlled, this landmark textbookprovides a comprehensive and cutting-edge guide to what’shappening, and why and how information professionals can have apivotal role in this new landscape.Drawing on international case studies and current trends it exploresthe fundamental changes in the four core areas of informationproduction, storage, distribution and consumption, grappling withcutting-edge issues such as:

• key information trends in the last 15 years such as massbroadband

• the rise of grass roots information production in social media,open access publishing and the storage of information in thecloud

• how informal, digital methods of information distribution likeRSS and webcasting are threatening traditional stakeholders likelibraries, publishers and newspapers

• the reconfiguration of the relationships between software,hardware and content creation companies

• the need for a new information literacy and the pivotal role of theinformation professional.

Readership: students taking courses in library and information science, publishingand communication studies, with particular relevance to core modules exploring theinformation society. Academics and practitioners who need to get to grips with thenew information environment.

NEW

2012160pp | £49.95

Paperback:978-1-85604-754-8

“...an impressive book: the author’s intention isadmirable and he fulfils it successfully.- Monographer’s Blog





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Foundations of the Information Sciencesseries Editors: David Bawden and Lyn Robinson,both at city university London, uKThis series provides a set of advanced textbooks that cover allaspects of the information sciences. Each book is rooted in theresearch literature of LIS and related areas, gives clearlystructured introductions to important topics within theinformation sciences and will bring the reader to a fullunderstanding of the latest state of research and practice in itstopic. Future volumes will feature topics including search,collection disciplines, digital culture and informationarchitecture.

Introduction to InformationScienceDavid Bawden and Lyn Robinson, both at cityuniversity London, uK

This landmark textbook takes a whole subject approach toInformation Science as a discipline. Introduced by leadinginternational scholars and offering a global perspective on thediscipline, this is designed to be the standard text for studentsworldwide. The authors’ expert narrative guides you through eachof the essential building blocks of information science offering aconcise introduction and expertly chosen further reading andresources.Forewords: Information science and 21st century information practices: creativelyengaging with information Theresa Dirndorfer Anderson | the emerging discipline ofinformation Andrew Dillon | the scope of information science Jonathan Furner | Afascinating field and a pragmatic enterprise Birger Hjørland | A slippery andubiquitous concept Fidelia Ibekwe-SanJuan | the future of information scienceMaja ŽumerContents: What is information science? Disciplines and professions | History ofinformation: the story of documents | Philosophies and paradigms of informationscience | basic concepts of information science | Domain analysis | Informationorganization | Information technologies: creation, dissemination and retrieval |Informetrics | Information behaviour | communicating information; changingcontexts | Information society | Information management and policy | Digital literacy| Information science research: what and how? | the future of the informationsciences.Readership: students of information science, information and knowledgemanagement, librarianship, archives and records management worldwide. studentsof other information-related disciplines such as museum studies, publishing, andinformation systems. Practitioners in all of these disciplines.

2012224pp | £49.95

Paperback:978-1-85604-810-1

NEW

“I believe this book is the best introduction toinformation science available at present. It tacklesboth the philosophical basis and the most importantbranches, and it is based on solid knowledge aboutthe contemporary literature of the field. If studentshave the knowledge provided by this introduction,this would be a fine basis on which to go further withspecific problems.” - Birger Hjørland, Royal School of Library andInformation Science

Information Resource Descriptioncreating and managing metadataPhilip Hider, charles sturt university, Australia

See p2 for more information about Information ResourceDescription

november 2012288pp | £49.95

Paperback:978-1-85604-667-1

NEW

“Metadata is a topic of great, and continuingimportance in all the information sciences andcollection disciplines. but it is one in which studentsand practitioners alike can become lost in detailsand specifics. Philip Hider’s book takes a uniquelywide and integrative approach, combining basicprinciples and well-chosen examples to give anadmirably clear insight into the subject. It should beequally valuable for those involved withlibrary/information resources, and for those usingmetadata in wider contexts, such as archives andmuseums.” - David Bawden, City University London

Understanding HealthcareInformation Lyn Robinson, city university London, uK

See p36 for more information about Understanding HealthcareInformation

2010256pp | £49.95

Paperback:978-1-85604-662-6

“...highly recommended for any academic ormedical library. Librarians will also find this book tobe a scholarly addition to their own professionalcollections.” - Collection Building

Introduction to InformationBehaviourNigel Ford, university of sheffield, uKThis key textbook is the essential resource forstudents, academics and researchers globallyexploring information behaviour, users andinformation literacy.Drawing on international research, practice andtheory across sectors this provides theauthoritative overview of the information behaviourfield today. The innovative textbook approach uses

an integrated and integrating conceptual model to underpin theentire book, which starts with great simplicity and builds logicallyand clearly throughout the book. Practitioner-specific content iswoven in throughout, alongside reflective activities, contributing toa holistic approach to the subject.Contents: What is information behaviour and why is it useful to know about it? |What are the components of information behaviour? | How do these componentswork in different contexts? | case studies of information behaviour in particulardomains | What models and theories of information behaviour have beendeveloped? | How can we research information behaviour? | Past, present andfuture: the trajectory of information behaviour research and practice.Readership: students on LIs courses as well as related social science courses.LIs professionals grappling with user issues in their day-to-day work.

June 2013 224pp | £49.95

Paperback 978-1-85604-850-7

FORTHCOMING IN 2013NEW SERIES





28

iResearchseries Editor: G G Chowdhury, Professor and Director, centre for Information and Knowledge Management,university of technology, sydney, AustraliaThis peer-reviewed monograph series supports the vision of the iSchools and creates authorative sources of information for research andscholarly activities in Information Science. Each book in the series addresses a specific aspect or emerging topic of information studiesand provides a state-of-the-art review of research in the chosen field and address the issues, challenges and progress of research andpractice.The series is overseen by an editorial board and each title is written or edited by recognized experts in the field and peer-reviewed. Editorial Board

Design and Architecture of DigitalInformation Systems and ServicesEditors t.b.c.A comprehensive review of different technologiesand approaches underlying different informationsystems and services. The book is organised around the following majorthemes: • Design and architecture• Interoperability• Indexing and access

Each chapter in the book provides a review of the specific area andis cross-referenced with other chapters of the book to provide acomprehensive view of the topic.Readership: Academics, researchers, students and practitioners of informationscience.

December 2013 360pp | £95.00

Hardback: 978-1-85604-936-8

FORTHCOMING IN 2013

Cultural Heritage InformationAccess and ManagementEdited by Ian Ruthven, university of strathclyde,uK and G G Chowdhury, university oftechnology, sydney, AustraliaA comprehensive account of research in digitalcultural heritage.Recent developments in the ICT, web and mobiletechnologies have significantly boosted researchand development activities aimed at the creationand management of digital cultural heritage

resources. Managing digital cultural heritage involves a number ofchallenges ranging from the digitization of cultural heritage objectsand artefacts to various knowledge organization challenges thatinclude metadata, indexing and retrieval, and various user andsocial challenges such as information seeking and retrieval in thecontext of cultural heritage, digital divide and social inclusion,social and legal policy issues, and moreover long term access andsustainability issues . Beginning with an overview of differentinformation management issues and challenges associated withcultural heritage information, this book provides an account ofresearch in digital cultural heritage focusing particularly on theknowledge organization, access, users and usability issues digitalcultural heritage information systems and services. Contents: Introduction: cultural Heritage: information management issues andchallenges | cultural heritage information objects and artefacts | cultural heritageinformation of specific nature | Metadata, indexing and retrieval of cultural heritageinformation | cultural heritage information: users | cultural heritage informationservices: usability and evaluation | Managing user-generated content in culturalheritage | cultural heritage and social networks | Emerging technologies : textMining, visualization and semantic Access to cultural heritage information |cultural heritage information: legal and policy issues | Economic and socialsustainability Issues | trends in cultural heritage information management.Readership: Academics, researchers, students and practitioners of informationscience.

november 2013 360pp | £95.00

Hardback: 978-1-85604-930-6

FORTHCOMING IN 2013

NEW SERIES

Professor Peter Willett, ischool, university of sheffield, uKProfessor Ian Ruthven, Head, computer and Information sciences,university of strathclyde, uKProfessor Dorothy Williams, Director of research, Aberdeen businessschool, uKProfessor Harry Bruce, Dean of gsLIs (ischool), university ofWashington, usAProfessor Jonathan Furner, Department of Information studies(ischool), ucLA, usAProfessor Claire Warwick, Head, Department of Information studies,ucL, uK

Professor Edie Rasmussen, Head of research, ischool, university ofbritish columbia, canadaProfessor Michael Seadle, Dean, ischool, Humboldt university, berlin,germanyProfessor Fabio Crestani, Deptartment of computer science,university of Lugano, switzerland Professor Schubert Foo, Associate Dean, college of Arts and socialsciences, nanyang technological university, singaporeProfessor Shigeo Sugimoto, gsLIs, university of tsukuba, Japan.






29

Information Policies andStrategies Ian Cornelius

Readership: LIs students, researchers and policy makers andall LIs practitioners wishing to widen their awareness of theimportant issues surrounding information policy.

"… a useful and readable book on the pressingproblem of information policy and the whole raft ofissues and difficulties surrounding that subjecttoday...A useful book on a theme of greatimportance." - New Library World

2010224pp | £49.95

Paperback:978-1-85604-677-0

E-book(PDF):978-1-85604-863-7

2008240pp | £54.95

Hardback:978-1-85604-651-0E-book (PDF): 978-

1-85604-799-9

Digital Consumers reshaping the information professionsEdited by David Nicholas and Ian Rowlands

2009 224pp | £54.95

Hardback:978-1-85604-680-0

E-book (PDF): 978-1-85604-906-1

Digital Information order or anarchy?Edited by Hazel Woodward and LorraineEstelle

2009432pp | £59.95

Hardback:978-1-85604-693-0

Information Science in TransitionEdited by Alan Gilchrist

2001 192pp | £54.95

Paperback:978-1-85604-373-1

The Wired WorldAn introduction to the theory and practice ofthe information societyJames Dearnley and John Feather

Sustainability of DigitalInformationG G Chowdhury, university of technologysydney, AustraliaThis landmark text represents the first attempt todiscuss the sustainable development of digitalinformation in three key aspects: economic, socialand environmental sustainability. Taking as itsstarting point the premise that digital informationsystems and services form the backbone of aknowledge society and digital economy, this book

explores the challenges of ensuring sustainability of information inan evolving digital world. Chowdhury addresses the key factors andpolicies influencing digital information sustainability and presents anew balanced model of sustainability for digital informationsystems and services. Illustrated with case studies and informed bythe latest research and policies, this cutting-edge text is a must-read for anyone concerned with the future of the informationprofession.Contents: Introduction | sustainability basics | sustainable information: what itmeans | Economic sustainability of information | Environmental sustainability ofinformation | social sustainability of information | sustainability of digital librariesand information services: case studies | sustainability of information: emergingissues and policies | sustainability of information models | sustainability ofinformation: research issues and challenges.Readership: those involved in setting policy and direction for informationinstitutions, digital library managers and developers, researchers and students onLIs and digital information courses.

september 2013256pp | £59.95

Paperback:978-1-85604-956-6

FORTHCOMING IN 2013








Professional skills


30

ACADEMIC LIBRARIANSHIPKnow it All, Find It Fast forAcademic LibrariesHeather Dawson

A comprehensive and easy-to-use version of thebest-selling Know it All, Find It Fast developed specifically forinformation professionals working in academic libraries, this willhelp you to tackle the questions most commonly asked bystudents, academics and researchers. A broad cross-disciplinary A-Z of themes including topics such as literature searching,plagiarism and using online resources are covered helping you toaddress any query confidently and quickly. Each topic is split intofour sections to guide your response:

• Typical questions listing the common enquiries you’ll encounter• Considerations exploring the issues and challenges that might

arise• Where to look listing annotated resources in print and online• Tips and pitfalls outlining useful suggestions and common

problems.Readership: Anyone working with students, academics and researchers in anacademic library.

“this is a fantastic practical handbook for anyacademic library to have at the ready when thosetricky questions come in at the front desk. It wouldalso be very useful for someone new to working onthe front desk of a busy academic library or workingwith a new subject area”- SCONUL Focus

2011400pp | £49.95

Paperback:978-1-85604-759-3

E-book (PDF): 978-1-85604-911-5

Envisioning Future AcademicLibrary ServicesInitiatives, ideas and challenges Edited by Sue McKnight

Contents: Foreword Dame Lynne Brindley | Introduction: Wecreate the future! Sue McKnight | Waiting for the barbarians:

seeking solutions or awaiting answers? Derek Law | the delete generation: howcitizen-created content is transforming libraries Penny Carnaby | Libraries asplaces: challenges for the future Andrew McDonald | Web 20: redefining andextending the service commitment of the academic library James G Neal andDamon E Jaggars | second Life and libraries: boom or bust? P Charles Livermore |some new business ideas in the Hss publishing space: what may librariansexpect? Frances Pinter | Loosely joined: the discovery and consumption ofscholarly content in the digital era Paul Coyne | Knowledge management,universities and libraries Helen Hayes and Philip G Kent | Libraries and themanagement of research data Martin Lewis | the leadership of the future Liz Wright| Adding value to learning and teaching Sue McKnight | In search of the road ahead:the future of academic libraries in china Michael Robinson.Readership: Library managers, educators, academic administrators andgovernment policy analysts involved with learning and teaching.

“the essays, written by distinguished librarians,publishers, and professors...are uniformly succinct,well written, and particularly well edited...thevolume promises much and delivers impressively.” - College and Research Libraries

2010228pp | £49.95

Paperback:978-1-85604-691-6

E-book (PDF): 978-1-85604-870-5

The Academic Librarian’sHandbook Rowena Macrae-Gibson, city universityLondon, uK This landmark handbook is the essential guide tothe academic librarian’s role which manages tosynthesize a huge and complex area ofprofessional practice into one single handyresource. It offers practical and pragmatic advice inthe form of checklists, ideas for innovative practiceand definitions of common terminology. This

approach sits alongside analysis and reflection on issues,challenges and exploration of possible future developments. Thechapters cover all critical aspects of the role and international casestudies offer insight into real situations and real decisions and willinspire you to try different ways of working.Readership: Academic librarians, at all levels of their career, managers of subjectlibrarian teams, students studying library and information courses and LIsacademics.

2014224pp | £49.95

Paperback978-1-85604-758-6

FORTHCOMING IN 2014

2005248pp | £54.95

Paperback:978-1-85604-527-8

The Academic LibraryPeter Brophy

2004208pp | £54.95

Hardback:978-1-85604-478-3

Developing Academic LibraryStaff for Future SuccessEdited by Margaret Oldroyd

2009208pp | £54.95

Paperback:978-1-85604-685-5

E-book (PDF): 978-1-85604-924-5

Supporting Research Students Barbara Allan

2ND EDITION

2005256pp | £54.95

Hardback:978-1-85604-530-8

Developing the New LearningEnvironment the changing role of the academic librarianEdited by Philippa Levy and Sue Roberts

2005224pp | £54.95

Hardback:978-1-85604-525-4

Managing Academic SupportServices in Universitiesthe convergence experienceEdited by Terry Hanson

2008 240pp | £54.95

Hardback:978-1-85604-644-2

E-book (PDF): 978-1-85604-783-8

Transformative Learning SupportModels in Higher EducationEducating the whole studentEdited by Margaret Weaver

Also of interestDelivering Research Data Management Servicesp8Information Literacy Beyond Library 2.0 p38Managing Research Data p8Reflecting on the Future of Academic and PublicLibraries p43

Professional skills


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ARCHIVES AND RECORDS MANAGEMENT

Principles and Practice in RecordsManagement and Archives Seriesseries Editor: Geoffrey Yeo, ucL, uKThis series provides a body of core texts relating to the twinfields. Each volume in the series offers a detailed andprofessionally written overview of one or more topics withinthese fields. The series addresses digital records and archivesas well as paper, principles and strategies and practical andoperational matters. It reflects up-to-date views on establishedprofessional issues and explores new areas of current concern.

ArchivesPrinciples and practices Laura A Millar

This authoritative handbook, written by an archivalprofessional with over 25 years’ experience,

addresses the contextual, strategic and operational issuesassociated with archives. The text covers everything the archivistneeds to know: establishing principles, policies and procedures;managing day-to-day operations; caring for different types ofarchival materials; enhancing outreach and public access; andensuring the growth and sustainability of the institution and itsservices.Contents: Foreword Geoffrey Yeo | What are archives? | Archival institutions:creatures of history and culture | Archival service: a matter of trust | Protectingarchives | Provenance, original order and respect des fonds | Appraising andacquiring archives | Arranging and describing archives | Making archives available |the challenge of digital archives.Readership: Archivists and students of archive administration.

2010304pp | £49.95

Paperback:978-1-85604-673-2

WALDO GIFFORD LELAND AWARD WINNER 2011

“...an excellent guide to archives management for allthose who work in and with archives – it will alsoserve as an indispensable student textbook.”- Business Archives

Preserving ArchivesHelen Forde and Jonathan Rhys-Lewis, ucL,uKA fully updated edition of this seminal work onarchival preservation.Access to archival material – the documentaryheritage of people all over the world that givesthem their identity and ensures their rights – isdependent on the survival of fragile materials:paper, parchment, photographic materials,audiovisual materials and, most recently, magnetic

and optical formats. The primary importance of such survival iswidely acknowledged but sometimes overlooked in a rush toprovide ever better means of access. But without the basic material,no services can be offered. Preservation is the heart of archivalactivity.Contents: Introduction to the series Geoffrey Yeo | Introducing archivepreservation | understanding archive materials and their characteristics | Managingdigital preservation | Archive buildings and their characteristics | safeguarding thebuilding and its contents | Managing archival storage | Managing risks and avoidingdisaster | creating and using surrogates | Moving the records | Exhibiting archives |Handling the records | Managing a pest control programme | training and the useof volunteers | Putting preservation into practice | Appendix 1: Sample lendingpolicy: The National Archives, UK | Appendix 2: Equipping a conservationworkshop | Appendix 3: Preservation Policy model | Appendix 4: Volunteer Policyexample | Appendix 5: Benchmarking entries: MLA 287. Readership: Archivists, librarians, curators and enthusiasts, trained and untrained,in museums, local studies centres and voluntary societies in need of good clearadvice.

April 2013336pp | £49.95

Paperback:978-1-85604-823-1

FORTHCOMING IN 2013

2ND EDITION

2009320pp | £59.95

Hardback:978-1-85604-639-8

E-book (PDF):978-1-85604-904-7

Community Archives the shaping of memoryEdited by Jeannette A Bastian and BenAlexander

Managing Records in GlobalFinancial MarketsEnsuring compliance and mitigating riskEdited by Lynn Coleman, Victoria L Lemieux,Rod Stone and Geoffrey Yeo

Contents: global financial markets Victoria L Lemieux, DavidLong and David Kemp | PArt 1: rEguLAtorY AnD LEgAL

coMPLIAncE | conflicts of laws in multiple jurisdictions Ed Sautter | Impact of theextrajurisdictional reach of the usA Ed Sautter | Moves towards a common regulatoryframework for financial services in the European union Jonathan Herbst and SimonLovegrove | Data exchange and confidentiality: an Asia Pacific perspective JulianCunningham-Day and Marly Didizian | Information privacy in the usA Regan Adams |PArt 2: bALAncIng rIsK AnD rEturn | Managing records risks in globalfinancial institutions Victoria L Lemieux and Ember D Krumwied | the digital revolutionand its impact P J Di Giammarino | Mergers, acquisitions, divestitures andinsolvencies John Ramsey | records management considerations in global strategicoutsourcing Victoria L Lemieux | PArt 3: LItIgAtIon-rELAtED IssuEs |Authenticity and evidential weight of digital evidence in legal proceedings StephenMason | Discovery and records management Christine Ardern | PArt 4: rEcorD-KEEPIng APProAcHEs | Establishing a global policy framework for themanagement of records Rod Stone | Embedding records management in the businessJudith Ellis | corporate memory: the development and maintenance of an archivalservice Tina Staples. Readership: records managers, archivists and information professionals whomanage records in the financial sector. compliance professionals, data protectionofficers, governance professionals, regulators and risk managers, senior managersand directors, chief operating officers and It specialists.

2011256pp | £64.95

Paperback:978-1-85604-663-3

E-book (PDF):978-1-85604-917-7

“…the editors deliver a resource that providesreliable and trustworthy navigation through thediverse challenges of global banking and financialservices and the rigour of specific national rules.”- Jeffrey Ritter, Founder, The Ritter Academy

Management Skills for Archivistsand Record Managers Edited by Louise Ray, national Archives, uK This book introduces the range of managementskills employed by records managers andarchivists, and shows how they may be applied,adding value both in terms of personal professionaldevelopment and in the organizational benefits ofservice delivery, excellence, accountability andtransparency in both large and small archive andrecords management units.

Each chapter, written by a specialist in their field, deals with a keyaspect of archive and records management, illustrated by casestudies and examples. Throughout, the book provides a clearconceptual framework, but ensures that this is translated intopractical terms to enable the reader to make use of the knowledgein their work. Contents: Identifying management skills for archivists and records managers |taking the long term view: corporate and strategic planning | Managing projectssuccessfully | Managing money and other resources | Managing people | Providingaccountability: performance measurement | Advocating for archives and recordsmanagement | Developing personal management skills.Readership: records managers and archivists working in any sector, especiallythose at the start of their careers and those moving into positions of managementwho wish to refresh their skills. graduate students of archives and recordsmanagement, and to all information professionals studying for management.

october 2013 256pp | £49.95

Paperback: 978-1-85604-584-1

FORTHCOMING IN 2013

Professional skills


32

Digital Archives Management, use and accessEdited by Milena Dobreva, university of Malta,Malta and Gabriella Ivacs, central Europeanuniversity, HungaryThis landmark edited collection offers a wide-ranging overview of how rapid technologicalchanges and the push for providing wide access todigitized cultural heritage holdings are changingthe landscape of archives. This book provides a set of inspirational and

informative chapters from international experts, which will help thereaders understand the drivers for change in archives and theirimplications. Reassessment of the role of archives in the digitalenvironment will serve to develop critical approaches to currenttrends in the broader heritage sector, including cultural industriesexperimenting with sustainable business models for culturalproduction, digitization of analogue cultural heritage, and the relatedIPR issues surrounding the re-use of digital objects and data forresearch, education, advocacy and art. Contributors also presentstate-of-the-art solutions in building digital archives on networkedinfrastructure, trusted digital repositories to ensure long-term access,and tools to serve emerging needs in digital humanities.Contents: Preface Joie Springer | Introduction Gabriella Ivacs and Milena Dobreva| the needs of the archive domain Istvan Rev | the reference framework SeamusRoss | the legal issues Joseph Cannataci | the information policy context CarlaBasili | current best data management and audit practices Joy Davidson | openstandards and open content TBA | global copyright reform Vera Franz | Accessrestrictions and prioritization for access Gillian Oliver | Accommodating donorrestrictions in the analogue and digital archives Charles Farrugia | Work with privatearchives: the case of M3P Toni Sant | open Digitisation Project and new revenuemodels Javier Ruiz | rights management and social history collections: HoPEproject Kathryn Máthé | Digital archives in research and teaching (MoW studiesProgramme) Lothar Jordan | How all this works together: the archivist dilemmasGabriella Ivacs and Milena DobrevaReadership: Digital archivists and practictioners involved in the design and supportof digital archives, professionals and researchers involved in projects working withdigital archival materials, students in library, information and archive studies.

December 2013224pp | £49.95

Paperback9781-85604-934-4

FORTHCOMING IN 2013

Recordkeeping, Compliance andthe LawAlan Bell, university of Dundee, uK and SusanGraham, university of Edinburgh, uKThe essential guide to information legislation andcompliance for practitioners and students ofrecordkeeping.Taking a concept-requirement-implication approachthis effortlessly navigates the reader through thepracticalities of working in an informationcompliance culture and the impact this has on

recordkeeping systems. It includes relevant case studies thathighlight the key principles and issues. The authors are bothpractitioners who have designed processes, procedures andsystems for information compliance for several organizations. Theyhave also taught this subject at Masters level, allowing them tosynthesise a deep understanding of theory and practice. Thisunique perspective allows them to pinpoint the critical issues,challenges and solutions without confusing the narrative withtechnical jargon and legislative detail.Contents: Introduction | sEctIon 1: InForMAtIon coMPLIAncE rEQuEsts |the life cycle of a Freedom of Information (or Environmental Information) request |the life cycle of a subject Access request under the Data Protection Act |sEctIon 2: crEAtIng AnD MAIntAInIng A coMPLIAncE cuLturE | culturalanalysis and alignment | People, practitioners, commissioners and compliance |risk and reputation | request management | to codify or not to codify? thedevelopment of information compliance policies and procedures | recordkeepingand compliance | sEctIon 3: orgAnIZAtIonAL obLIgAtIons | Pro-activepublication | collecting and using personal data | Data, personal data, sensitivepersonal data and the data protection principles (and what all that means) |notification.Readership: recordkeeping practitioners, records managers and students.

December 2013224pp) | £49.95

Paperback978-1-85604-826-2

FORTHCOMING IN 2013

Archives and Recordkeeping theory into practice Patricia Whatley and Caroline Brown, both atuniversity of Dundee, uKA groundbreaking text that simplifies anddemystifies archives and recordkeeping theory andits role in modern day practice. This practical guidesummarises key archival literature and currentideas in an accessible and approachable style.Chapters contributed by expert internationalauthors examine key topics in the light of both

archive and records management theory, covering core concepts,literature readings and theory, and practical impact.Its great strength is in articulating the core principles and issuesthat shape the discipline but also the impact and relevance theyhave for the 21st century professional. It outlines and explores whatpractitioners do as well as why they do it and how critical thisunderlying rationale is to their success using an accessibleapproach.Contents: Introduction Caroline Brown and Patricia Whatley | the concept of therecord and the archive Caroline Williams | Appraisal Anne J Gilliland | Arrangementand description/processing Jennifer Meehan | users and community Tom Nesmith |Memory/identity Erik Ketelaar | Philosophy Rachel Hardiman.Readership: students and educators in archives and recordkeeping, practitionerswho want to better understand and inform their day-to-day work. It is also a usefulguide across related disciplines in the humanities such as history, philosophy andliterary studies.

october 2013224pp | £49.95

Paperback:978-1-85604-825-5

FORTHCOMING IN 2013

Records Management andInformation Culture tackling the people problemGillian Oliver, victoria university of Wellington,new Zealand and Fiorella Foscarini, universityof toronto, canadaThis highly practical guide explores how anunderstanding of your organization’s informationculture is the basis for the development andpromotion of sound recordkeeping practices. Itprovides an innovative framework for analysing and

assessing information culture and using this knowledge to changepeople’s ingrained behaviours and improve compliance withrecordkeeping standards. This framework addresses the widelyrecognised problem of improving organization-wide compliancewith a records management programme by tackling the differentaspects that make up the organization’s information culture.Discussion of topics at each level of the framework includes clearand practical guidelines for assessment, followed by suggestionsfor next steps: appropriate actions and strategies to influencebehavioural change.Contents: Introduction: recordkeeping informatics and the Information cultureFramework | Information culture: What is it? | organizational values | Informationpreferences | geographical and cultural differences | Information-relatedcompetencies | Environmental requirements relating to records | Informationarchitecture and governance | trust in organizational systems | Assessment planand conclusion.Readership: Archivists, records managers and information technology specialistsand LIs students taking archives and records management modules.

December 2013160pp | £54.95

Paperback: 978-1-85604-947-4

FORTHCOMING IN 2013

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Records and InformationManagement for the 21st Century P FranksThis book provides a comprehensive, strategicapproach to the creation, management, anddisposition of information and records inorganizations and is the first to analyse the impactthat cloud computing and emerging technologiessuch as social networks and microblogging has onrecords management programmes.The emergence of Web 2.0 and social media has

fundamentally changed the way information is created, exchanged,and stored. Information is a valuable asset to be employed by theorganization to help meet its goals, but it can also pose a risk to theorganization if not effectively managed. The increasingly complexregulatory and legal environment, along with the growing volumeand changing nature of records and information created throughemerging technologies, has brought records and informationmanagement to the attention of executives who are ultimatelyresponsible for the success or failure of their organizations. Thisbook provides readers with either an introduction to or a review ofrecords management principles and practices, but with aconsideration of the impact on those principles and practices madeby records created through the use of emerging technologies andstored in the clouds.Readership: students of archives and records management, experienced archivesand records professionals who want a new perspective on their chosen field,supervisors and managers with the responsibility for records and informationmanagement and upper-level managers, executives, and other decision makerswho are responsible for effectively managing their organization’s information assets.

March 2013260pp | £49.95

Paperback:978-1-85604-836-1

FORTHCOMING IN 2013

The No-nonsense Guide toArchives and Recordkeeping Margaret Crockett and Janet FosterThis is a how-to-do-it guide to all aspects ofarchives and records management from creation ofrecords through to making them accessible asarchives. Based on the internationally renownedtraining days run by the authors this deals with allmaterials including born-digital and digitized,photographs and audio-visual. Using checklists,practical exercises, sample documentation, case

studies and helpful diagrams the authors ensure a very accessibleand pragmatic approach allowing anyone to get to grips with thebasics quickly. Contents: Introduction and context | recordkeeping | records Management |Archive Management | Preservation.Readership: Practitioners involved in the management of archives and records,especially if they are just starting out or without formal training, including archivesand records assistants, librarians, information managers and It professionalsresponsible for archives and records and managers of archives staff.

september 2013260pp | £49.95

Paperback:978-1-85604-836-1

FORTHCOMING IN 2013

The Future of Archives andRecordkeepingA reader Edited by Jennie Hill

Contributed to by leaders in the field, this reader offers a clearlyorganized approach to developments in archives andrecordkeeping and addresses the challenges they face in the 21stcentury.Contents: Introduction: seeing the future of archives and recordkeeping | PArt 1:DEFInIng ArcHIvEs | Where do we come from? What are we? Where are wegoing? situating the archive and archivists Victoria Lane and Jennie Hill |Encounters with the self: archives and research Sue Breakell | strangely unfamiliar:ideas of the archive from outside the discipline Alexandrina Buchanan | PArt 2:sHAPIng A DIscIPLInE | structural and formal analysis: the contribution ofdiplomatics to archival appraisal in the digital environment Luciana Duranti |Archivistics: science or art? Eric Ketelaar | PArt 3: ArcHIvE 2.0: ArcHIvEs InsocIEtY | Archons, aliens and angels: power and politics in the archive VerneHarris | Interactivity, flexibility and transparency: social media and Archives 2.0 KateTheimer | the impact of independent and community archives on professionalarchival thinking and practice Andrew Flinn | PArt 4: ArcHIvEs In tHEInForMAtIon AgE: Is tHErE stILL A roLE For tHE ArcHIvIst? | thepostcustodial archive Adrian Cunningham | Information management, recordsmanagement, knowledge management: the place of archives in a digital age NicoleConvery | Appraisal and the future of archives in the digital era Richard J Cox.Readership: Archivists and students of archive administration.

“this book could benefit any professional in recordsand information management, knowledge or librarymanagement, history, or research. It provides anintense and thought-provoking mix of theory,practice, and philosophy.” - Information Management

2010256pp | £49.95

Paperback:978-1-85604-666-4

E-book (PDF):978-1-85604-867-5

Copyright for Archivists andRecords ManagersTim Padfield, national Archives, uK

What is copyright? Who owns it and for how long?What rights does it confer? What are the limitations

and exceptions? This comprehensive manual uniquely outlinescopyright law in the UK with special reference to materials relevantto archive and records collections such as maps, legal records,records of local authorities and records of churches and faiths,most notably unpublished works. It also offers advice on rights inthe electronic environment and the problems associated with rightsclearance, and covers related areas such as moral rights and rightsin databases. Fully updated to take into account the latestdevelopments in copyright law, this is an essential tool forarchivists and records managers to keep up to date with thecomplexities of copyright legislation.Contents: What is copyright? | copyright protection | ownership | Publication,exhibition and performance | use | copyright in the electronic environment | specialcases | other intellectual property rights | Appendix | bibliography | Authorities.Readership: Archivists, records managers, LIs professionals in libraries, museumsand galleries, students, researchers and genealogists.

About a previous edition:“the author is to be congratulated on producing awork, which is user-friendly, readable and oftenenlightening in unexpected ways.” - Journal of Librarianship and Information Science

4TH EDITION

2010368pp | £49.95

Paperback:978-1-85604-705-0

E-book (PDF):978-1-85604-888-0



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Creating a Complete Programmefor Electronic Records Retention Carol E B Choksy, Indiana university, usA Covering everything from planning toimplementation to policy refreshment, this is theessential, step-by-step guide for anyone strugglingto implement a programme for schedulingelectronically stored information (ESI).Creating a Complete Programme for ElectronicRecords Retention is the first book to provide aone-stop resource that covers planning,

development, implementation, and maintenance across a variety oforganizational contexts.The guide addresses the practicalities of creating and usingschedules as well as the broader duties of managing theexpectations and performance of employees. It discusses ways tocultivate the skills needed to undertake such tasks and stresses theimportance of the scheduling programme, which is oftenoverlooked. Creating a Complete Programme for Electronic RecordsRetention also provides practical advice on everything from fundingto workshops to compliance. In addition to pointing out what shouldbe done, the text also offers readers an overview of potentialobstacles, providing helpful illustrations of mistakes made in thepast.Throughout, author Carol E B Choksy draws on her extensiveexperience with electronically stored information and retentionschedules to impart valuable field experience and lessons-learned.Her book’s step-by-step format will enable readers to follow alogical progression as they embark on an ESI scheduling project,making a vast and complex process clear and actionable.Readership: Archivists, records managers and anyone responsible for developingprogrammes for scheduling retention or disposition of electronic information.

2014300pp | £59.95

Paperback:978-1-85604-775-3

FORTHCOMING IN 2014

2006 256pp | £54.95

Paperback:978-1-85604-553-7

E-book (PDF):978-1-85604-900-9

Archiving WebsitesA practical guide for informationmanagement professionalsAdrian Brown

2008368pp | £54.95

Paperback:978-1-85604-654-1

Leading and Managing Archivesand Records Programsstrategies for successEdited by Bruce Dearstyne

2002 336pp | £49.95

Hardback:978-1-85604-370-0

Managing RecordsA handbook of principles and practiceElizabeth Shepherd and Geoffrey Yeo

2008192pp | £54.95

Hardback:978-1-85604-641-1

E-book (PDF): 978-1-85604-790-6

Managing the Crowd rethinking records management for theWeb 2.0 worldSteve Bailey

2007232pp | £54.95

Hardback:978-1-85604-615-2

E-book (PDF): 978-1-85604-797-5

Planning and ImplementingElectronic Records Management A practical guideKelvin Smith

2005216pp | £54.95

Hardback:978-1-85604-550-6

E-book (PDF): 978-1-85604-916-0

Managing Electronic Records Edited by Julie McLeod and Catherine Hare

Also of interestEmergency Planning and Response for Libraries,Archives and Museums p14The Handbook of Art and Design Librarianshipp35Information Governance and Security p25Organizing Exhibitions p41Preserving Our Heritage p8Researcher’s Guide to Using British Archives p45The Special Collections Handbook p46

Also of interestEmergency Planning and Response for Libraries,Archives and Museums p14Organizing Exhibitions p41

ART AND DESIGN LIBRARIANSHIP

The Handbook of Art and DesignLibrarianship Amanda Gluibizzi and Paul Glassman

Readership: Information professionals working in art and design environments andLIs students.

“Art and design libraries have unique needs and thiscollected work is a platform for showcasing the mostimportant of those needs in a browsing format thatlibrarians will find helpful at their points of need. It isan excellent source for library school students whoare weighing their options for the types of libraries inwhich they wish to work, newly hired art librariansdeveloping professionally, and establishedprofessionals needing to add to their knowledgebase or reassess current practices. this handbookis a practical and suitable reference guide for artlibrarians who will find the essays beneficial toacquire knowledge about the best practices of otherlibrarians in their respective organizations.” - Journal of Academic Librarianship

2010352pp | £59.95

Paperback:978-1-85604-702-9

E-book (PDF):978-1-85604-910-8


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Know it All, Find it Fast for YouthLibrarians and TeachersChristinea Donnelly

This is a brand new version of the bestsellingenquiry desk reference text, Know it All, Find itFast, for those working with children and young

people in schools, public libraries and at home. After a generalintroduction covering essential information about education andthe curriculum there is a comprehensive A-Z of topics coveringschool subjects from science and maths to reading and literacy,and more general themes such as children’s health, wellbeing andhobbies.Each topic is broken down into useful sections that will guide yourresponse:

• Typical questions: ‘Are there any homework clubs in my area?• Definitions: ‘Homework is...’• What to consider: environment and time of day• Where to look: homework guidelines, print resources and

websites• How to have success: how to evaluate resources.

Readership: Librarians and teachers in schools and public libraries working withchildren and young people. Parents and anyone working with children and youngpeople in other organizations such as health visitors.

“this immaculately presented book is hugelyrelevant to today’s youthful enquiries. stronglyrecommended for all services catering for youngpeople, their parents and teachers.” - Reference Reviews2011

192pp | £49.95Paperback:

978-1-85604-761-6E-book (PDF):

978-1-85604-912-2

Read to Succeedstrategies to engage children and youngpeople in reading for pleasureEdited by Joy Court

An edited collection contributed by expertpractitioners, this covers all aspects of promotingreading to and with children and young people

from birth right through to teenage years. The book providesvaluable evidence of successes so far internationally, and offersideas for future development as well as inspiration for currentpractice.Contents: Foreword Alan Gibbons | Introduction Joy Court | It’s never too soon tostart Wendy Cooling | How children begin to read Clare Wood | creating youngreaders: teachers and librarians at work Prue Goodwin | the six dimensions of the‘honeycomb’ model, and its implications for literacy, libraries and literature in newZealand Helen Villers | the summer challenge in libraries: a continuing successAnne Sarrag, Lynne Taylor, Natasha Roe and Geraldine Brennan | stockport doesbook Idol! A case study linking libraries and schools to inspire reading for pleasureNikki Heath, Eddy Hornby and Jenny Barber | there and back again: restoringreading to the classroom Bridget Hamlet | Promoting excellence: shadowing thecILIP carnegie and Kate greenaway medals Kasey Butler, Eileen Simpson andJoy Court | choice and motivation: local book awards Jean Wolstenholme andJacob Hope | the sport of reading Celeste Harrington and Wayne Mills |Adventures in the book trade: libraries and partnerships Jacob Hope | the hard-to-reach reader in the 21st century Andrew Blake, Julia Hale and Emma Sherriff |creative reading and insideadog.com.au Lili Wilkinson.

“…will surely become a standard work for anyoneinvolved in the business of getting young people toread for pleasure.” - The School Librarian2011


978-1-85604-747-0E-book (PDF):

978-1-85604-923-8

CHILDREN’S, YOUTH AND SCHOOLLIBRARIANSHIP Library Services for Children and

Young Peoplechallenges and opportunities in the digitalageEdited by Carolynn Rankin and Avril Brock,both at Leeds Metropolitan university, uKThis book provides a sound background to allaspects of library provision for 6–18 year olds. It isdesigned to support the strategic planning anddelivery of library services and programmes at alocal community level or in schools. Theinternational case studies, scenarios and vignettes

provide a snapshot of where we are now and consider how thingsare evolving. The book outlines a vision for children’s libraryservices in the next decade and carves out a strategy for engagingwith the challenges and opportunities for children’s librarians andpolicy makers in the Google environment.In addition to the two editors, chapters are contributed by a rangeof internationally known practitioners and academics, offering awide perspective. Case studies at the end of each sectioncomplement themes and practices from previous chapters whilerooting the discussion in a specific context.Contents: Foreword Annie Everall OBE | PArt 1: cHILDrEn’s LIbrArYsErvIcEs – PoLIcY, PEoPLE AnD PArtnErsHIPs | Library services forchildren and young people – an overview of current provision, future trends andchallenges Carolynn Rankin and Avril Brock | 21st-century school libraries –visionary spaces for learning Tricia Adams | the changing shape of reading – the21st-century challenge Briony Birdi | case study. Engaging and influencing policyand the curriculum: the scottish Information Literacy Project experience ChristineIrving | PArt 2: connEctIng AnD EngAgIng – rEAcHIng Your AuDIEncEAnD cAtcHIng tHE LAtEst WAvE | Libraries, literacy and popular culture – let’sget reading! Avril Brock and Carolynn Rankin | Libraries, literacy and popularculture – what’s cool to read? Avril Brock and Alix Coughlin | creative integration ofinformation technology in the school library Carol Webb | comics, manga andgraphic novels: developing, selecting and promoting a core collection for teenagersand young people Mel Gibson | connecting and engaging with children and youngpeople – the Australian public library perspective on outreach and marketingCarolyn Bourke | case study. Partnerships and library outreach in the national Yearof reading 2008 Carolynn Rankin | PArt 3: buILDIngs, DEsIgn AnD sPAcEs –LIbrArIEs For cHILDrEn AnD Young PEoPLE | Library space and placetransformation – designing for the digital natives Carolynn Rankin | Making spacefor reading – designing library spaces for children in public and school librariesRachel Van Riel | case study. Imagine, explore, discover – welcome to the troveat White Plains Public Library, new York Sandra Miranda | PArt 4: IssuEs ForProFEssIonAL PrActIcE | the importance of service evaluation in libraries forchildren and schools Lucy Gildersleeves | the rights of the child and youthadvocacy – issues for professional practice in the library setting Edward Halpin,Philippa Trevorrow, Laura Topping and Carolynn Rankin.Readership: senior library practitioners, children’s librarians and school librarians,subject co-ordinators, and managers in schools promoting the new curricula andextended school services in both primary and secondary. Postgraduate students oncILIP accredited library and information management courses.

NEW

november 2012224pp | £49.95

Paperback:978-1-85604-712-8

E-book (PDF):978-1-85604-898-9

2008240pp | £54.95

Hardback:978-1-85604-624-4

Reader Development in Practice bringing literature to readersEdited by Susan Hornby and Bob Glass

199764pp | £39.95

Paperback:978-1-85604-209-3

Children and Young PeopleLibrary Association guidelines for publiclibrary servicesEdited by Catherine Blanshard

2ND EDITION

2008208pp | £59.95

Hardback:978-1-85604-610-7

Delivering the Best Start A guide to early years librariesCarolynn Rankin and Avril Brock

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200596pp | £39.95

Paperback:978-1-85604-551-3

Guidelines for Colleges recommendations for Learning resourcesEdited by Andrew Eynon

2009 224pp | £54.95

Hardback:978-1-85604-653-4

E-book (PDF): 978-1-85604-868-2

The Innovative School Librarianthinking outside the boxEdited by Sharon Markless

Also of interestImproving Students' Web Use and InformationLiteracy p38Libraries Designed for Kids p13

HEALTH LIBRARIANSHIP

Changing Roles and Contexts forHealth Library and InformationProfessionals Edited by Alison Brettle andChristine Urquhart

This timely edited collection examines the evolvingrole of health professionals and explores the role they play in thecontext of where they work. It aims to encourage and inspire healthinformation professionals worldwide to take on new opportunities andensure their continued development and recognition as valuableassets in the changing health care environment.Contents: overview Alison Brettle and Christine Urquhart | PArt 1: contEXt |the changing context of health for library and information professionals ChristineUrquhart and Suzanne Bakker | the health context Christine Urquhart | Healthlibrary and information professionals in Europe Suzanne Bakker | changes ininformation generation and use Christine Urquhart, Jenny Turner, Louise Goswami,Neil Ford and Sue Lacey Bryant | changes in information generation and use: theeffects on nHs library staff roles Jenny Turner and Louise Goswami | takingadvantage of change: how health library and information professionals are shapingthe higher education experience Neil Ford | Information generation and use: aprimary care perspective Sue Lacey Bryant | changes in information generation anduse: reflections on the effects on academic and nHs information services ChristineUrquhart | changing technology to meet clinicians’ information needs Nicholas RHardiker, Joanna Dundon and Jessie McGowan | clinician’s information needsNicholas R Hardiker | the influences of governance, consumers and evidencebased practice Gareth Lawrence, Alison Yeoman, Alison Brettle and PrudenceDalrymple | What does information management for clinical governance involve?Gareth Lawrence | consumer health information Alison Yeoman | Evidence basedpractice and what it means for health library and information professionals AlisonBrettle | not as easy as it seems: what health professionals can tell us aboutapplying evidence in practice Prudence Dalrymple | PArt 2: roLEs | skills,competencies and knowledge Christine Urquhart | the librarian as informationprovider and educator Pat Spoor and Debra Thornton | Higher education overviewPat Spoor | nHs overview Debra Thornton | the librarian who analyses informationand manages knowledge Christine Urquhart | the librarian within research andevidence based practice Alison Brettle | the librarian as decision maker JackieCheeseborough | conclusion Christine Urquhart and Alison Brettle.Readership: Health information workers, other health professionals and LIsstudents.

“recommended reading if you’re wondering wherewe’re going as a profession, the text is a valuablecontribution to the professional literature.” - Consumer Connection, Medical LibraryAssociation

2011224pp | £49.95

Paperback:978-1-85604-740-1

E-book (PDF):978-1-85604-903-0

Using Web 2.0 for HealthInformationEdited by Paula Younger and Peter Morgan

This book draws together international case studiesand blends practical insights, theory and reflectiveapproaches to offer a cohesive overview of how Web

2.0 is already changing health and medical information work.Contents: PArt 1: tHE bAsIcs | Health information: an overview Peter Morganand Paula Younger | Web 2.0 in healthcare information: an overview Paula Younger| PArt 2: WEb 2.0 AnD tHE IMPLIcAtIons For HEALtH InForMAtIon |Emerging technologies in health, medical and nursing education Patricia Anderson |supporting learners via Web 2.0 Laura Cobus-Kuo | supporting research ChrisMavergames | crowdsourcing: the identification of content suitable for thedeveloping world Jon Brassey | supporting patient needs: an overview of thepotential role of Web 2.0 in patient and consumer information Paula Younger |some ethical and legal considerations in the use of Web 2.0 Peter Morgan | PArt3: WEb APPLIcAtIons In HEALtH InForMAtIon ProvIsIon: soMEPrActIcAL EXAMPLEs | Web 2.0 in health libraries Pip Divall | rss (reallysimple syndication): helping faculty and residents stay up-to-date ThaneChambers, Dale Storie and Sandy Campbell | using mashups in health informationprovision Jukka Englund | twitter in a hospital library Hannah Prince | using Web2.0 to facilitate staff development Andrew Booth, Anthea Sutton and Andy Tattersall| PArt 4: tHE FuturE | Web 3.0 and health librarians: what does the future hold?Allan Cho and Dale Giustini | conclusion Paula Younger.Readership: Health librarians, librarians new to Web 2.0 and anyone who wouldlike to gain an insight into this innovative and cost-effective method of deliveringand sharing information.

“...a valuable resource for information studiesstudents and their tutors as well as healthinformation managers/professionals planning thedevelopment of their service”- New Library World2011


978-1-85604-731-9E-book (PDF):

978-1-85604-927-6

Understanding HealthcareInformation Lyn Robinsonseries: Foundations of the InformationSciences

Contents: the healthcare information domain | History of healthcare and itsinformation environment | Producers and users of healthcare information |Healthcare information organization | Healthcare information sources, services andretrieval | Healthcare Information and knowledge management.Readership: LIs students, health information professionals and anyone working inthe field of library and information science wishing to understand healthcareinformation, especially public librarians, who are increasingly called on to advise onhealth resources, as well as anyone interested in ‘healthcare literacy’.

“… an authoritative and useful overview of thehealth information environment and an essentialguide for those working in, or new to, healthinformation.”- CILIP Health Libraries Group Newsletter

2010256pp | £49.95

Paperback:978-1-85604-662-6

2004288pp | £54.95

Hardback:978-1-85604-479-0

Exploiting Knowledge in HealthServicesEdited by Graham Walton and Andrew Booth



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Rethinking Information LiteracyA practical framework for supporting learning Edited by Jane Secker, LsE, uK and Emma Coonan, university of cambridge, uKBased on groundbreaking research, undertaken bythe authors as part of the prestigious ArcadiaProgramme at Cambridge University, this bookpresents a new and dynamic information literacycurriculum developed for the 21st centuryinformation professional. The authors adopt abroad definition of information literacy that

encompasses social as well as academic environments andsituates IL as a fundamental attribute of the discerning scholar andthe informed citizen. It seeks to address in a modular, flexible andholistic way the developing information needs of students enteringhigher education over the next five years. The book is organised around the ten ‘strands’ of the newcurriculum, which cover the whole landscape of information literacydevelopment required to succeed as an undergraduate in highereducation. Interweaving the authors' research and the reflections ofinternationally-recognised experts from the library, education andinformation literacy sectors, it illustrates how and why this newcurriculum will work in practice. Detailed appendices present thecurriculum, lesson plans and tools for institutional audit, givingreaders all the elements they need successfully implement it in theirinstitutions.Contents: Introduction | strand one: transition from school to higher educationSarah Pavey | strand two: becoming an independent learner Geoff Walton andJamie Cleland | strand three: Developing academic literacies Moira Bent | strandFour: Mapping and evaluating the information landscape Clare McCluskey | strandFive: resource discovery in your discipline Isla Kuhn | strand six: Managinginformation Elizabeth Tilley | strand seven: the ethical dimension of informationLyn Parker | strand Eight: Presenting and communicating knowledge AndyPriestner | strand nine: synthesizing information and creating new knowledgeEmma Coonan | strand ten: the social dimension of information Helen Webster |Afterword: ‘ownership is a flawed concept’ Katy Wrathall | conclusion | Appendix 1:A new curriculum for Information Literacy (AncIL): the curriculum | Appendix 2:AncIL Lesson Plan | Appendix 3: AncIL Institutional Audit: worksheet | Appendix 4:AncIL Institutional Audit: interview questions.Readership: Any librarian involved in teaching information literacy and LIsstudents, researchers and academics.

NEW

December 2012224pp | £49.95

Paperback:978-1-85604-822-4

Expert Internet SearchingPhil BradleySince the last edition (titled The Advanced InternetSearcher’s Handbook) was published internetsearch has changed dramatically. This new edition,rewritten from scratch, addresses these changesand enables the reader to grapple with thecomplexities and challenges of the modern onlineenvironment. New chapters include ‘The Googleexperience’ and ‘Social search engines’, whilesome old favourites such as ‘50 hints and tips forbetter searching’ are updated.

Contents: Introduction: How the internet and search is changing | An introductionto search engine types | the google experience | Free-text alternatives to google |Directory and category-based search engines | similarity search engines | socialmedia search engines | visual search engines | Finding people | news-basedresources | Multi and meta search engines | specialist and academic search |search-based utilities | the search process | 50 hints and tips for better searching |Further resources. Readership: Anyone searching the internet for information and those teachingothers how to search the internet efficiently.

4TH EDITION

FORTHCOMING IN 2013

July 2013224pp | £49.95

Paperback:978-1-85604-605-3

Teaching Information Skillstheory and practiceJo Webb, De Montfort university, uK andChris Powis, northampton university, uKThis fully updated edition of the bestsellingtextbook shows librarians how to empower theirlibrary users and teach information skills. Informed by best teaching practice andcontemporary learning theories, the text coversboth the theory and practice of library instruction.Each chapter has two parts: a section explaining

the principles of learning and teaching, followed by a sectionanalysing successful learning and teaching activities, rooted inpersonal experience. The book draws best practice examples andbrand new case studies from a broad range of sectors andorganizations. Each of the main chapters is based around one ofthe key elements of successful learning and teaching, specificallyapplied to the LIS context. New and expanded topics for this editioninclude discussion of distance learning and technology-enabledlearning, and when and how to buy-in commercial services tosupport your teaching.Contents: Introduction | Learners and learning styles | Motivating learners |Auditing: finding out what you learners need | Planning a learning experience |Delivery: tools, techniques and approaches | Assessment | Feedback andevaluation | building a teaching team | conclusions and the future.Readership: Library and information professionals in all contexts who have toinstruct others – either students or colleagues – as part of their job and students ofLIs.

2ND EDITION

FORTHCOMING IN 2013

october 2013240pp | £49.95

Paperback:978-1-85604-949-8

A Guide to Teaching InformationLiteracy101 practical tips Helen Blanchett, Chris Powis and Jo Webb

This book is a much-needed sourcebook to supportlibrary staff in the delivery of information literacy teaching, byproviding practical guidance on tried and tested ideas and techniquesfor sessions. Full of hints and tips grounded in learning theory, it is apractical reference tool designed to be dipped into as needed whenplanning teaching and training. Where applicable the activities aremapped to models of information literacy, with guidance on adaptingideas for different levels and contexts.Advice is given on activities in the following areas:

• designing sessions• preparing sessions• delivering sessions• different types of sessions• teaching by topic• creating teaching / support materials• assessing learning• evaluating teaching sessions• e-learning.

Readership: Any librarian involved in teaching information literacy, whether theyare new to teaching or experienced but in search of fresh ideas.

“...an essential book for those new to teachinginformation literacy, and a useful addition to thecollection of experienced practitioners. It is certainlyone to which I will return in the future. “- Journal of Information Literacy

2011256pp | £49.95

Paperback:978-1-85604-659-6

E-book (PDF):978-1-85604-876-7

INFORMATION LITERACY, E-LEARNINGAND USER STUDIES

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Information Literacy BeyondLibrary 2.0 Edited by Peter Godwin and Jo Parker, theopen university, uK

This new book picks up where the best-selling Information LiteracyMeets Library 2.0 left off. In the last three years the informationenvironment has changed dramatically, becoming increasinglydominated by the social and the mobile. This new book asks wherewe are now, what is the same and what has changed, and, mostcrucially, how do we as information professionals respond to thenew information literacy and become a central part of the revolutionitself?The book is divided into three distinct sections. Part 1 explores themost recent trends in technology, consumption and literacy, whilePart 2 is a resource bank of international case studies thatdemonstrate the key trends and their effect on information literacyand offer innovative ideas to put into practice. Part 3 assesses theimpact of these changes on librarians and what skills andknowledge they must acquire to evolve alongside their users.Contents: PArt I: rEcEnt DEvELoPMEnts In InForMAtIon LItErAcYAnD LIbrArY 2.0 | Library 2.0: a retrospective Peter Godwin | Information literacyand Library 2.0: an update Peter Godwin | the story so far: progress in Web 2.0and information literacy Peter Godwin | the changing web: sites to social PhilBradley and Karen Blakeman | Web 2.0: from information literacy to transliteracySusie Andretta | Informed learning in online environments: supporting the highereducation curriculum beyond Web 2.0 Hilary Hughes and Christine Bruce | PArt II:cAsE stuDIEs | reinventing information literacy at uts Library Sophie McDonaldand Jemima McDonald | using games as treatments and creative triggers: apromising strategy for information literacy Susan Boyle | changing theconversation: introducing information literacy to a generation of smartphone usersKristen Yarmey | tweets, texts and trees Andrew Walsh | referencing in a 2.0 worldStacey Taylor | Moving information literacy beyond Library 2.0: multimedia, multi-device, point- of-need screencasts via the Animated tutorial sharing ProjectCarmen Kazakoff-Lane | Informed cyberlearning: a case study Hilary Hughes | Anonline course on social media for student librarians: teaching the information skillsand literacies of social media Dean Giustini | transliteracy and teaching what theyknow Lane Wilkinson | AncIL: a new curriculum for information literacy: case studyJane Secker and Emma Coonan | teachMeet: librarians learning from each otherNiamh Tumelty, Isla Kuhn and Katie Birkwood | PArt III: WHAt It MEAns ForInForMAtIon ProFEssIonALs | Helping the public online: Web 2.0 in uKpublic libraries Helen Leech | change has arrived at an ischool library near youJudy O’Connell | Information literacy: a path to the future Peter Godwin | thoughtsabout the future Peter Godwin | Last word: information literacy beyond Library 2.0Peter Godwin.Readership: Library and information practitioners and policy makers withresponsibility for developing and delivering information literacy programmes.students of LIs, particularly those taking modules relating to information literacy,information behaviour and digital technologies.

NEW

2012256pp | £49.95

Paperback:978-1-85604-762-3

E-book (PDF):978-1-85604-880-4

“this book is of most benefit to anyone teachinginformation literacy, and especially so to thoseinvolved in developing digital literacy skills in theiruser groups. It is also a great source of contactsand resources, providing names for informationliteracy proponents across the world.” - Managing Information

2008200pp | £54.95

978-1-85604-637-4E-book (PDF):

978-1-85604-866-8

Information Literacy Meets Library2.0Edited by Peter Godwin and Jo Parker

Going Beyond Google Again strategies for using and teaching theInvisible WebJane Devine and Francine Egger-Sider

This book builds upon the authors’ previous well-respected book,Going Beyond Google, which placed teaching the Invisible Web intoinformation literacy programmes. Going Beyond Google Againexpands on the teaching foundation laid in the first book andcontinues to document the Invisible Web’s existence and evolution,and suggests ways of teaching students to use it. The new bookfocuses on events and materials from the last four years.Contents: PArt I: WHAt Is tHE InvIsIbLE WEb noW? | PArt II: HoW WILLtHE InvIsIbLE WEb MAKE stuDEnts bEttEr | PArt III: tooLs to MInEtHE InvIsIbLE WEb | PArt Iv: FuturE oF tHE InvIsIbLE WEb.Readership: Librarians, teachers, LIs lecturers and students.

April 2013160pp | £49.95

Paperback:978-1-85604-838-5

FORTHCOMING IN 2013

About Going Beyond Google:“…a timely and enjoyable read and should helpcombat such myths as searching is easy, oreverything important is free.” - Information World Review

Improving Students’ Web Use andInformation Literacy A guide for teachers and teacher librarians James E Herring

Contents: the big picture: learning and teaching in today’s schools | Finding andusing information on the web | Evaluating websites | Web 2.0 and schools |Information literacy | Improving student use of the web | Developing learningwebsites for student use – design and tools | Developing learning websites forstudent use – content | the next phase of Ict in schools.Readership: teacher librarians, teachers LIs students and school principals.

“this should be added to everyone’s professionalbookshelf and their library collections for others toaccess. More than one would be preferable in aschool library so that those keen staff members whohave been inspired by their teachers can take it,digest it and use it.” - Access

2010192pp | £49.95

Paperback:978-1-85604-743-2

E-book (PDF):978-1-85604-881-1

Copyright and E-learningA guide for practitioners Jane Secker

Contents: E-learning and copyright: background | Digitizingpublished content for delivery in the vLE | using multimedia ine-learning | copyright issues and ‘born’ digital resources |copyright in the emerging digital environment | copyright

training for staff.Readership: Anyone working in education including learning support staff andteachers using e-learning, learning technologists, librarians, educationaldevelopers, instructional designers, It staff and trainers. Anyone working in theeducation sector from school level to higher education, and those developinglearning resources in commercial organizations and the public sector includinglibraries, museums and archives, and government departments.rchivists, recordsmanagers, LIs professionals in libraries, museums and galleries, students,researchers and genealogists.

“… fluent, well-paced, accessible and user-friendly…a useful addition to the arsenal ofresources for anyone working in the copyright ande-learning arena.” - Journal of Information Literacy2010


978-1-85604-665-7E-book (PDF):

978-1-85604-872-9

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Transforming Information LiteracyInstruction Using Learner-Centered TeachingJoan R Kaplowitz

This indispensable new book has everything youneed to help you incorporate learner-centred teaching (LCT) intoinformation literacy instruction (ILI), combining importantgrounding in the discipline with usable instructions and tips.Collaboration, participation, and responsibility are emphasized. Youget first-hand information on the transition to learner-centredteaching through author Joan Kaplowitz’s own experience, as wellas real-life examples from instructors in the field who support thelearner-centred teaching model.Contents: Foreword Lynn D Lampert | PArt I: FInDIng out About LEArnEr-cEntErED tEAcHIng | What is Learner-centered teaching? | How will you knowLearner-centered teaching when you see it? | Where did Learner-centeredteaching come from? | PArt II: PLAnnIng For LEArnEr-cEntErEDtEAcHIng | What will learners do? - Learner-centered teaching methodsassessment | How will learning be measured? - Learner-centered | PArt III:APPLYIng LEArnEr-cEntErED tEAcHIng In PrActIcE | creating the face-to-face Learner-centered experience | creating the online Learner-centeredexperience | creating the blended Learner-centered experience - a case study intransformation | Learner-centered teaching in action - vignettes from the field |PArt Iv: suMMIng It ALL uP | Where do we go from here?Readership: Librarians and teachers involved in teaching information literacy.

NEW

2012224pp | £49.95

Paperback:978-1-85604-835-4

“this book is a must-have for anyone who teachesinformation literacy in any sector for any amount oftime.” - Managing Information

Seven Steps to Effective OnlineTeaching Instructional design and strategies for onlineteaching and learning Diane K Kovacs This book provides step-by-step guidance todesigning online teaching and guidance using aformal instructional design process.Informed by research and learning theories andoriented specifically to online teaching and learningin a library context, the book shows readers how to:

• apply appropriate learning principles and theories in theinstructional design process

• integrate information literacy skills into instructional sequences• conduct a learner needs assessment• undertake instructional design planning• evaluate instructional tools• evaluate units of instruction.

Each chapter addresses a specific instructional design step andcase studies collected from working librarians and trainersillustrating actual and practical instructional strategies in the librarycontext support each chapter’s core topic.Contents: step 1: Developing a needs analysis/assessment and imagininginstructional goals | step 2: Detailing instructional analysis | step 3: Discovering ordefining entry behavior and learner characteristics | step 4: Extracting anddescribing performance objectives | step 5: Planning instructional strategies | step6: Developing instructional materials | step 7: Formative evaluationReadership: All librarians and teachers who teach online.

June 2013 208pp | £49.95

Paperback: 978-1-85604-833-0

FORTHCOMING IN 2013

Teaching Information LiteracyOnlineEdited by Thomas P Mackey and Trudi E Jacobsen

Contents: Foreword Terry Anderson | PArt I: bLEnDED AnDHYbrID LEArnIng | shakespeare is not a one-shot deal: an open wiki model forthe humanities John Venecek and Katheryn Giglio | reusable learning objects:developing online information literacy instruction through collaborative designMatthew C Sylvain, Kari Mofford, Elizabeth Lehr, and Jeannette E Riley | Framingmultiliteracies: a blended and holistic approach to digital technology educationAndrew Whitworth, Ian Fishwick, and Steve McIndoe | Finding your fate: theevolution of a librarian–faculty collaboration to bring history online KristinaDuRocher and Lisa Nichols | PArt II: oPEn AnD onLInE LEArnIng | supportedopen learning: developing an integrated information literacy strategy online ClarissaGosling and Ingrid Nix | Information-literate avatars: resource-based learning insecond Life Jenna Kammer and Tracey Thompson | Information literacy by design:recalibrating graduate professional asynchronous online programs David Lavoie,Andrew Rosman, and Shikha Sharma | Working outside the org chart: a faculty–librarian partnership to design an online graduate course Susan M Frey andRebecca L Fiedler.Readership: Professionals working in libraries and teaching and learning centres informal education and in corporate training contexts. teachers, professors,academics and trainers looking for help and insight into ways to use networkedtools to enhance their teaching.

“Mackey and Jacobson have assembled a veritablebible on how to do it right by providing eight originalmodels of IL best practices and successful onlineimplementations” - Library Journal

2011180pp | £49.95

Paperback:978-1-85604-767-8

Information Users and Usability inthe Digital AgeG G Chowdhury and Sudatta Chowdhury

This important new text is the first to give a holistic overview of allof the necessary issues relating to information users and theusability of information services in the digital world, including user-centred design, and the characteristics and behaviour ofinformation users.This book helps readers understand why information users and theusability of information services are important and equips them toplay a proper role in designing user-centred information systemsand services and to properly exploit information services for themaximum benefit of users. It covers all of the major issues, thecurrent situation and what the various research studies fromaround the world show.Contents: Introduction | Information needs and user studies | Human informationbehaviour studies and models | usability study basics | usability study participants |usability data analysis | Web usability | the usability of digital libraries | Digitaldivide, digital natives and usability | Issues and trends in usability research.Readership: researchers and practitioners interested in the design and evaluationof digital information systems and services. students on library, information, anddigital library courses.

“the comprehensive coverage of the book, both intopics and citations to key publications, andsimplicity in the presentation and visualisation of theissues makes the book a great source forinformation science researchers, practitioners,students and lecturers who want an overall view ofusability and user studies or who want tobuild/expand knowledge in the field of design andevaluation of digital information systems andservices.”- Online Information Review

2011304pp | £49.95

Paperback:978-1-85604-597-1



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Information Literacy Through Inquiry Edited by Sheila Corrall, university of Pittsburgh,usA and Pamela McKinney, university ofsheffield, uK This book analyses and evaluates the work done atthe University of Sheffield to promote and developinformation literacy across the institution, relatingand comparing this work to developmentselsewhere. The Sheffield team is uniquely placed toshare this experience, having received substantial

government funding for a sustained programme of educationaldevelopment, with information literacy one of the main areas offocus.Different stakeholder perspectives are represented by the range ofexpert contributors, and the student viewpoint is especiallyhighlighted. Case studies and evaluation are made full use of toillustrate these. The book is divided into three main partsrepresenting the strategic, pedagogical and developmentalapproaches.Contents: setting the scene | Institutional information literacy strategies andframeworks | Institutional catalysts for change and enactment | Embeddinginformation literacy in courses | Mentoring for information | the information literacynetwork | the scholarship of information literacy.Readership: A broad range of library and information professionals and otherstakeholders involved in promoting information literacy in higher and furthereducation, from institutional senior management to the newest entrants; theseinclude subject/liaison librarians; academic and research staff in departments ofinformation and library studies and schools of education; educational developers,instructional designers and other learning support staff; and students of library andinformation science.

August 2013256pp | £49.95

Paperback:978-1-85604-669-5

FORTHCOMING IN 2013

Information Needs AnalysisPrinciples and practice in informationorganizations Daniel G Dorner, G E Gorman and Philip JCalvert, all at victoria university of Wellington,new Zealand Analysing and assessing the information needs ofclients is key to the provision of effective serviceand appropriate collections in both face-to-face andvirtual library services. The importance ofinformation needs analysis is widely recognized by

information professionals, but currently there is little substantive,detailed work in the professional literature devoted to this importanttopic.This new book is designed to fill that gap, by supportingpractitioners in developing an information needs analysis strategy,and offering the necessary professional skills and techniques to doso. It will offer guidance to team leaders and senior managers in allareas of library work, especially those involved in collectionmanagement, service provision and web development, and isequally applicable to the needs of academic, public, government,commercial and other more specialized library and informationservices. The text adopts a hands-on, jargon-free approach, andincludes relevant examples, case studies, reader activities andsources of further reading. Key areas covered include:

• what is information needs analysis?• how is needs analysis conducted?• what are the varieties of needs analysis?• how are analyses evaluated and reported?

Readership: Any information professional wanting to provide an information servicethat truly fulfils their users’ needs, and students of LIs.

May 2013256pp | £49.95

Paperback:978-1-85604-484-4

FORTHCOMING IN 2013

2007240pp | £54.95

Paperback:978-1-85604-614-5

E-book (PDF): 978-1-85604-784-5

Blended Learning tools for teaching and trainingBarbara Allan

2006272pp | £54.95

Hardback:978-1-85604-563-6

Digital Literacies for LearningEdited by Allan Martin and Dan Madigan

2009208pp | £49.95

Paperback:978-1-85604-672-5

E-book (PDF):978-1-85604-779-1

How to Give Your Users the LISServices They WantSheila Pantry and Peter Griffiths

2001176pp | £54.95

Paperback:978-1-85604-379-3

A Guide to Finding QualityInformation on the Internetselection and evaluation strategiesAlison Cooke

2ND EDITION

2005192pp | £54.95

Hardback:978-1-85604-535-3

E-book (PDF): 978-1-85604-794-4

Supporting E-learning A guide for library and information managersEdited by Maxine Melling

Also of interestIntroduction to Information Behaviour p27User Experience (UX) Design for Libraries p23User Studies for Digital Library Development p17

MEDIA LIBRARIANSHIP 2008

160pp | £54.95Hardback:

978-1-85604-630-5

A Handbook for Media LibrariansEdited by Katharine Schopflin




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MUSEUMS AND CULTURAL HERITAGE

Organizing ExhibitionsA handbook for libraries, archives andmuseumsFreda Matassa This ground-breaking book is the first to providelibrarians, archivists and museum staff withpractical guidance to creating and organizingsuccessful exhibitions. Drawing on international museum practice butapplicable to any exhibition or display, the booksets out a timeline from the initial idea to the final

legacy. Backed up by advice and guidance and with a list ofresources for those who need in-depth information such asinternational laws and standards applying to museum loans, it hasup-to-date information on new developments such as flexibility inenvironmental conditions and sustainability and lists the top-tentips for exhibition success and the ten biggest mistakes.Written by an international expert and designed for the first-timeexhibition organizer as well as the professional and a key work forcultural management students, this book will become the standardfor exhibition success.Contents: PArt 1: EXHIbItIon tIMELInE | Introduction | Idea and concept |Planning and budget | organization | transport | Installation | openings |Maintenance and programmes | closure and return | touring exhibitions | Legacy |PArt 2: InForMAtIon | Access | Archives | catalogue | cItEs | commissions |condition inspection | contracts | copyright | couriers | customs and excise |Display methods | Documentation | Due diligence | Education | Emergency plan |Environmental conditions | Ethics | Events | Facilities report | government indemnity| Hazardous materials | Immunity from seizure | Insurance | Interpretation | Knownconsignor status | Laws relating to exhibitions | Learning programmes | Packing |Promotion | Provenance | risk assessment | security | signage and labels |sponsorship | sustainability | unclaimed loans | valuation | visitors.Readership: Librarians, archivists, museum staff, students of museum studies,cultural management and LIs and anyone who needs practical guidance onorganizing exhibitions of any size.

December 2013 256pp | £54.95

Paperback: 978-1-85604-945-0

FORTHCOMING IN 2013

Museum Collections ManagementA handbookFreda Matassa

This landmark publication is the first to drawtogether all aspects of museum collectionsmanagement in one handbook. It is designed for

anyone with responsibility for a cultural collection and coverseverything a collections manager needs to know. It describesprofessional practice in managing cultural objects and works of art,whatever the size and nature of the collection. Essential information is included on the legal aspects ofcollections, as well as current ethical issues such as due diligenceand immunity from seizure. Up-to-date concerns such assustainability, crossing borders and financial constraints areaddressed throughout.The book describes all collections management procedures suchas loans, acquisitions, inventory and movement in a simple step-by-step process and includes examples of real forms, policies anddocuments drawn from major museums, which will act as a guidefor any transaction.Chock-full of practical information, advice, good practice andsuggestions for further reading the book is clear and easy to usewith all procedures based on international museum practice.Contents: PArt 1: coLLEctIons MAnAgEMEnt: ovErvIEW AnDPrIncIPLEs | What is collections management? | Legal requirements | Ethicalconsiderations | Practical aspects | PArt 2: coLLEctIons MAnAgEMEntProcEssEs | Documentation | Movement | storage | Acquisitions | Loans |Exhibitions and displays | Access.Readership: Museum professionals, curators and museum studies students.

“...an excellent up-to-date resource for collectionmanagers and other people working and aspiring towork in the cultural heritage sector. It is a book thatevery museum should have in the office.”- Managing Information2011


978-1-85604-701-2E-book (PDF):

978-1-85604-869-9

Managing and Growing a CulturalHeritage Web PresenceA strategic guideMike Ellis

This book provides a complete guide for anyonelooking to build or maintain a cultural heritage web

presence. Peppered with data and case studies on current practicefrom large and small cultural heritage institutions, this bookadvises the reader on the best strategic approach, as well asproviding insight into how key institutions manage their websites,and hints and tips on best practice. A companion website providestemplate downloads and other up-to-date information includinglinks and white papers.Contents: Evaluating what you have now | building a strategic approach | content |Marketing | Policies and guidelines | traffic and metrics | the social web (Web 2.0) |the website project process | Away from the browser | bringing it all together.Readership: curators, archivists, librarians and cultural heritage websitemanagers.

“this is an important addition to the body of digitalheritage literature and a strong indication not just ofhow far we have come in our practice but of howmature today discussion of this subject is.”- Ross Parry, University of Leicester

2011224pp | £49.95

Paperback:978-1-85604-710-4

E-book (PDF):978-1-85604-915-3

Also of interestEmergency Planning and Response for Libraries,Archives and Museums p14



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NEW PROFESSIONALS

The New Professional’s ToolkitBethan Ruddock, Mimas, university ofManchester, uK

This practical toolkit will be your guide towards career success andfulfilment as you make your way in the information sector.Each chapter captures the expert advice of rising stars in theprofession and across sectors, interweaving case studies thatillustrate how to thrive in the information sector, take control ofyour professional development and get to grips with every area ofinformation work.Contents: Project management | teaching, training and communicating | Meetingyour users’ needs and measuring success | Marketing your service and engagingstakeholders | using technologies | getting and staying online | generating fundingand doing more with less | Managing money, budgets and negotiating | Informationethics and copyright | upskilling and professional development | networking andpromoting yourself | Professional involvement and career development.Readership: new professionals across the information disciplines and LIsstudents.

NEW

2012192pp | £44.95

Paperback:978-1-85604-768-5

E-book (PDF):978-1-85604-892-7

“...neatly bridges the gap between college texts andmore specialised in-depth monographs.consequently, the tone of the book is very muchunderpinned by a pragmatic ‘tips and tricks’approach, yet not in a lightweight or superficialsense. the result is a text that is very easy to dip inand out of as a reference source, and to find furtherreferences, useful websites and other resources foruse in practice.” - Michelle Dalton

Building Your Portfoliothe cILIP guide Margaret Watson

Contents: Foreword Alan brine | Introduction | Assessment criteria | reflectivewriting | curriculum vitae | Professional development plans | Personal statements |supporting evidence | the final steps.Readership: Library and information practitioners working towards cILIPprofessional qualifications: certification, chartership, Fellowship and revalidation –as well as those beginning their first job in the sector. the book will also be valuableto mentors, employers of library and information staff, students of library andinformation science, and others interested in effectively recording their continuingprofessional development.

2ND EDITION

2010160pp | £39.95

Paperback:978-1-85604-714-2

E-book (PDF):978-1-85604-895-8

“...compulsive and rewarding reading...Building YourPortfolio has much to offer candidates, students andemployers but is also useful for anyone working inportfolio-based qualifications frameworks. As amentor to a number of candidates pursuing differentlevels within cILIP’s Framework of Qualifications, Ireally welcome this new edition and it will be wellused with my candidates.”- Library Review

2005224pp | £44.95

Paperback:978-1-85604-557-5

An Introduction to Library andInformation WorkAnne Totterdell with contributions from Jane Gilland Alan Hornsey

3RD EDITION

2007352pp | £49.95

Paperback:978-1-85604-617-6

E-book (PDF): 978-1-85604-914-6

Librarianship An introductionG G Chowdhury, Paul F Burton, DavidMcMenemy and Alan Poulter

1999336pp | £44.95

Paperback:978-1-85604-311-3

The New Professional’s HandbookYour guide to information servicesmanagementSheila Corrall and Anthony Brewerton

2003 208pp | £39.95

Paperback:978-1-85604-491-2

Your Essential Guide to CareerSuccessSheila Pantry and Peter Griffiths

2ND EDITION

Also of interestBeing an Information Innovator p14Management Basics for InformationProfessionals p13Management Skills for Archivists and RecordsManagers p31



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PUBLIC LIBRARIANSHIP

Reflecting on the Future ofAcademic and Public Libraries Edited by Peter Hernon, simmons college, usAand Joseph R. MatthewsAcademic and public libraries are much differenttoday than they were even 15 years ago. And witheven bigger changes on the horizon, what lies instore? In this systematic attempt to speak toacademic and public librarians about the future oflibrary services, Hernon and Matthews invite a raftof contributors to step back and envision the type

of future library that will generate excitement and enthusiasmamong users and stakeholders. Anyone interested in the future oflibraries, especially library managers, will be engaged andstimulated as the contributors:

• Examine the current state of the library, summarizing existingliterature on the topic to sketch in historical background

• Project into the future, using SWOT analysis, environmentalscans, and other techniques to posit how library infrastructure(such as staff, collections, technology, and facilities) can adapt inthe decades ahead

• Construct potential scenarios that library leaders can use toforge paths for their own institutions.

The collection of knowledge and practical wisdom in this book willhelp academic and public libraries find ways to honour theirmissions while planning for the broader institutional changesalready underway.Readership: Library managers, academic and public librarians, LIs students andacademics and anyone interested in the future of libraries.

February 2013248pp | £49.95

Paperback:978-1-85604-948-1

FORTHCOMING IN 2013

2008240pp | £54.95

Hardback:978-1-85604-616-9

E-book (PDF): 978-1-85604-795-1

The Public LibraryDavid McMenemy

Also of interestDelivering Digital Services p18Gaming in Libraries p23Guidelines for Reference and InformationServices in Public Libraries p44Reader Development in Practice p35Read to Succeed p35

PUBLISHING

The Future of ScholarlyCommunication Edited by Deborah Shorley, Imperial collegeLondon, uK and Michael Jubb, researchInformation network, uKGlobal thought-leaders define the future of researchcommunication.Governments and societies globally agree that avibrant and productive research communityunderpins a successful knowledge economy butthe context, mechanisms and channels of research

communication are in flux. As the pace of change quickens thereneeds to be analysis of new trends and drivers, their implicationsand a future framework. The editors draw together the informedcommentary of internationally-renowned experts from all sectorsand backgrounds to define the future of research communication.Split into two sections examining changing research behaviour andthe roles and responsibilities of other key actors includingresearchers, funders, universities, research institutes, publishers,libraries and users, this volume manages to pinpoint all the keyagents of change. Contents: PArt 1: cHAngIng rEsEArcHEr bEHAvIour | changing ways ofsharing research in chemistry Henry Rzepa | supporting qualitative research in thehumanities and social sciences: using the Mass observation Archive FionaCourage and Jane Harvell | creative communication in a ‘publish or perish’ culture:can postdocs lead the way? Katie Anders and Liz Elvidge | cybertaxonomy VincentSmith | coping with the data deluge John Wood | social media and scholarlycommunications: the more they change, the more they stay the same? Ellen Collins| the changing role of the publisher in the scholarly communications processRichard Bennett | researchers and scholarly communications: an evolvinginterdependency David Prosser | PArt 2: otHEr PLAYErs: roLEs AnDrEsPonsIbILItIEs | the changing role of the journal editor Mike McGrath | theview of the research funder Robert Kiley | changing institutional research strategiesIan Carter | the role of the research library Mark L Brown | the library users’ viewRoger Schonfeld.Readership: researchers, librarians, publishers, funders, academics and HEinstitutions.

April 2013224pp | £49.95

Paperback:978-1-85604-817-0

FORTHCOMING IN 2013

2004240pp | £69.95

Hardback:978-1-85604-536-0

Scholarly Publishing in anElectronic EraInternational Yearbook of Library andInformation Management 2004-2005 Edited by G E Gorman

Also of interestBuilding and Managing E-book Collection p7Digital Information p29E-books in Libraries p7Information 2.0 p26No Shelf Required 2 p7Reader Development in Practice p35



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REFERENCE LIBRARIANSHIP

Reference and InformationServicesAn introductionKay Ann Cassell, rutgers university, usA andUma Hiremath, Ames Free Library, usA

This fully updated edition of the landmark textbook by Cassell andHiremath is designed to complement every introductory libraryreference course and is the perfect text for students and librarianslooking to expand their personal reference knowledge. Chapters onfundamental concepts, major reference sources and special topicsin reference provide the basics you want with the fresh insight youneed on new issues in reference services and technology, includingwebsite development and maintenance, RSS feeds, socialnetworking, and delivering reference services across multipleplatforms. The companion website features new readings for eachchapter and information about changes in reference tools describedin these pages, as well as important new ones. As we enter achanging climate for all information services professionals, thisbook provides the tools you need to manage the ebb and flow ofchanging reference services in the 21st century.Readership: LIs students, new professionals and reference librarians.

3RD EDITION

About a previous edition:“...a useful resource for more experienced referencelibrarians who want to update their skills, re-engagewith their collections and refresh their approach tothe reference process.”- Library Review

December 2012384pp | £49.95

Paperback:978-1-85604-839-2

Fundamentals of ManagingReference Collections Carol A Singer, bowling green state university,usA Fundamentals of Managing Reference Collectionsoffers insight and best practice for designing,organizing and maintaining both tangible andvirtual reference collections, no matter the size,and shows why managing without a plan is a recipefor clutter and confusion. In this very practicalguide, reference librarians will learn:

• The importance of collection development policies, and how toeffectively involve others in the decision-making process

• New strategies for selecting reference materials, both print andelectronic

• Strategies for collection maintenance, including the all-importantissue of weeding

• How to increase discovery and access• How to manage acquisitions, budgets and licenses.

This important new book will help librarians make better referencedecisions, aligned to customer needs and expectations, especiallysignificant with today’s limited budgets.Contents: reference collection fundamentals | reference collection developmentpolicies | staffing models for reference collection management | selecting referencematerials | Acquisitions, budgets, and licenses | collection maintenance | Weedingthe reference collection | reference collection development and consortia |Discovery and accessReadership: reference collections managers and reference librarians.

NEW

2012160pp | £49.95

Paperback:978-1-85604-831-6

Successful Enquiry AnsweringEvery TimeTim Buckley Owen

This best-selling ‘one-stop’ practical guide isdesigned to help all information professionals

become self-sufficient in answering enquiries. The book guides thereader step-by-step through all stages of research, from finding outwhat the enquirer really wants to providing a polished, value-addedanswer. There’s an emphasis throughout on how to make the bestuse of limited resources – and a final chapter offers practical adviceon how to set up an enquiry service from scratch or revive a run-down one.This fully updated sixth edition features a brand new chapter onremote enquiry handling by email, SMS and instant messaging. Ithas cutting-edge coverage of developments in mobile media, socialnetworking, microblogging and E-books. The new ‘Starter Sources’section provides an essential and up-to-date list of quality-checkedreference sources, on the web and in print.Readership: Information professionals and those working on enquiry desks inacademic, public, school and special libraries, anyone who has to answer enquiriesfrom users in any environment and anyone working in a contact centre

6TH EDITION

2012176pp | £39.95

Paperback:978-1-85604-811-8

E-book (PDF):978-1-85604-887-3

NEW

About a previous edition:“tim owen has done a cracking job...this really is amost excellent text. the style is lively without beingpatronising. this title should be required reading forLIs students.” - Managing Information

2008496pp | £49.95

Paperback:978-1-85604-652-7

E-book (PDF): 978-1-85604-913-9

Know it All, Find it FastAn A-Z source guide for the enquiry deskBob Duckett, Peter Walker and ChristineaDonnelly

3RD EDITION

2007152pp | £54.95

Paperback:978-1-85604-626-8

The Virtual Reference HandbookInterview and information deliverytechniques for the chat and e-mailenvironments Diane K Kovacs

2008224pp | £54.95

Paperback:978-1-85604-638-1

Virtual Reference Service From competencies to assessmentEdited by R David Lankes, Scott Nicholson,Marie L Radford, Joanne Silverstein, LynnWestbrook and Phillip Nast

Also of interestKnow it All, Find it Fast for Academic Librariesp30Know It All, Find It Fast for Youth Librarians andTeachers p35

199964pp | £39.95

Paperback:978-1-85604-350-2

Guidelines for Reference andInformation Services in PublicLibraries

Professional skills


45

RESEARCH METHODS

Research Methods in InformationAlison Jane Pickard, university of northumbria,uK

The long-awaited 2nd edition of this best-selling research methodstextbook is fully updated and includes brand new coverage ofonline research methods and techniques, mixed methodology andqualitative analysis. This edition includes two new contributedchapters: Professor Julie McLeod, Sue Childs and Elizabeth Lomasfocus on research data management, applying evidence from therecent JISC funded ‘DATUM’ project; Dr Andrew Shenton examinesstrategies for analysing existing documents. The first to focus entirely on the needs of the information andcommunications community, this textbook guides the would-beresearcher through the variety of possibilities open to them underthe heading ‘research’ and provides students with the confidence toembark on their dissertations. The focus here is on the ‘doing’ andalthough the philosophy and theory of research is explored toprovide context, this is essentially a practical exploration of thewhole research process with each chapter fully supported byexamples and exercises tried and tested over a whole teachingcareer.Contents: Introduction | PArt 1: stArtIng tHE rEsEArcH ProcEss | Majorresearch paradigms | reviewing literature | Defining the research | the researchproposal | sampling | research data management Julie McLeod, Sue Childs andElizabeth Lomas | Ethics in research | PArt 2: rEsEArcH MEtHoDs | casestudies | surveys | Experimental research | usability testing | Ethnography | Delphistudy | Action research | Historical research | grounded theory: method or analysis?| PArt 3: DAtA coLLEctIon tEcHnIQuEs | Interviews | Questionnaires |observation | Diaries | Focus groups | Analysis of existing, externally createdmaterial Andrew K Shenton | PArt 4: DAtA AnALYsIs AnD rEsEArcHPrEsEntAtIon | Qualitative analysis | Quantitative analysis | Presenting theresearch | PArt 5: gLossArY AnD rEFErEncEs.Readership: students of information and communications studies and archives andrecords management, and practitioners beginning a piece of research.

February 2013352pp | £49.95

Paperback:978-1-85604-813-2

FORTHCOMING IN 2013

2ND EDITION

About the previous edition:“...sensibly and logically written and…highly usefulfor both potential and practising researchers - bothstudents and professionals. this book will be ofpractical value to LIs students and to those studyingarchives and records management as well as thosebeginning to research in practice. one of Pickard’saims in writing the book was to share the joy ofresearch…she conveys these aspects extremelywell and I finished this book excitedly anticipatingmy next research adventure.” – Journal of Librarianship and Information Science

2004304pp | £54.95

Hardback:978-1-85604-472-1

E-book (PDF): 978-1-85604-798-2

Qualitative Research for theInformation ProfessionalA practical handbookG E Gorman and Peter Clayton

2ND EDITION

2007 296pp | £54.95

Hardback:978-1-85604-589-6

Providing Effective LibraryServices for ResearchJo Webb, Pat Gannon-Leary and Moira Bent

Research, Evaluation and Audit Key steps in demonstrating your value Edited by Maria J Grant, university of salford,uK, Barbara Sen, university of sheffield, uK andHannah Spring, York st John university, uKThis is a practical, step-by-step guide toundertaking research in the workplace for librariansand information professionals. Written by academics and practitioners to offer athorough but common sense approach, thenarrative provides step-by-step guidance

interweaving case studies drawn from practice, practical exercises,opportunities for reflection and summary boxes, to make thelearning process more meaningful.The text is divided into three sections which guide you througheach stage of the research process:

• Getting started: introducing the concepts, ethics and planningstages

• Doing research: exploring the literature review, qualitative andquantitative research methods, data analysis and research tools

• The impact of research: guiding you through writing up yourresearch, putting the results of your research into practice anddissemination to the wider community.

Readership: Any librarian or information professional who wants to undertakeresearch in the workplace in order to inform their own practice and the widerevidence base for library and information science. undergraduate and postgraduateLIs students undertaking their final year research project.

July 2013192pp | £49.95

Paperback:978-1-85604-741-8

FORTHCOMING IN 2013

The Researcher’s Guide to UsingBritish ArchivesEdward Hampshire, royal Military Academysandhurst, uK and Michelle Hampshire,national Archives, uKThis practical guide provides an overview of how touse archives in Britain for students andresearchers.The internet has transformed access to and thenature of archival sources: catalogues andresearch guides have been placed online and many

records have been digitized, whilst digital records themselves suchas emails, databases and websites are being archived and madeaccessible to researchers. This new landscape has broughtincreased access but also increased complexity, combined with theenormous expectations of the ‘Google generation’ about whatinformation is accessible online and what is not. Online guides thatexist are often very detailed and generally focus on the holdings ofthe specific archives that have created them. No general overviewexists and in most cases even the most basic awareness thatparticular websites or online catalogues exist is lacking. TheResearcher’s GuIde to Using British Archives fills that gap. Thebook is easy-to-read and easy-to-navigate and contains practicaland real-life examples combined with short key-point summaries atthe end of each chapterReadership: LIs and archives students and professionals undertaking originaldocumentary research in british archives as part of bA, MA or PhD dissertations,researchers using british archives for the first time.

July 2013 224pp | £49.95

Paperback:978-1-85604-803-3

FORTHCOMING IN 2013

2007152pp | £54.95

Paperback:978-1-85604-626-8

Evidence-based Practice forInformation ProfessionalsA handbookEdited by Andrew Booth and Anne Brice

reference Works


47

The New Walford Guide to ReferenceResources The New Walford (TNW) is the most substantial work of its kindin the English language. TNW provides a pathway through thehuge quantity of information now accessible via the web.If you are approaching a subject for the first time, TNW will getyou on your way, guiding you to the best starting points foryour query. For the information professional, TNW’s new way ofcategorizing resources reflects the fundamental changes thathave taken place in the scientific, business, political and socialinformation landscapes.This guide is valuable for professionals worldwide who need tosuggest resources to people who are relatively unfamiliar withthe nuances of a topic and who are asking ‘where should I

The New Walfordguide to reference resourcesScience, Technology and MedicineEditor-in-chief: Ray Lester

Compiled by subject specialists frominternationally renowned organizations, Volume 1covers 12 broad subject groupings:

• Mathematics• Physics and Astronomy• Earth Sciences• Chemistry• Biological Sciences• Agriculture, Forestry, Fisheries and Food• Pre-Clinical Sciences• Clinical Medicine• Health• Natural Resources and Energy• Engineering• Information and Communication Technology.

2005848pp | £249.95

Hardback: 978-1-85604-495-0

E-book (PDF):978-1-85604-919-1

VOLUME 1

“overall, this is an exceptional resource and shouldbe included in the reference collection of anylibrary.”- Collection Building

The New Walfordguide to reference resourcesSocial SciencesEditor-in-chief: Ray Lester

Compiled by subject specialists frominternationally renowned organizations, Volume 2 covers 15 broadsubject groupings:

• Social Sciences (generic)• Psychology• Sociology• Social Work and Social Welfare• Politics• Government• Law• Finance, Accountancy and Taxation• Industries and Utilities• Business and Management• Education and Learning• Sport• Media and Communications• Information and Library Sciences• Tools for Information Professionals.

2007 720pp | £249.95

Hardback: 978-1-85604-498-1

E-book (PDF):978-1-85604-920-7

VOLUME 2

“It is logically planned with a clear definition of itsaudience and what it is trying to do for them. It isalso carefully organized and well indexed.Altogether, it deserves the tag on its front cover:belongs on every reference desk” - Reference Reviews

The New Walfordguide to reference resourcesThe Arts: Visual Arts, Music, Language andLiterature Editor-in-chief: Ray LesterThe New Walford Volume 3: The Arts (TNW 3: TheArts) identifies the best web and print sources forinitiating research into the visual arts, architecture,music, language, literature, film and drama.International in scope, the book is compiled usingthe knowledge of subject specialists from leading

libraries in the field.TNW 3: The Arts provides an intuitive structure for organizing itscontent. Under broad subject areas content is further divided bylanguage or country, period, form and theme, and within thesecategories by material type including introductions, histories andchronologies, bibliographies, encyclopaedias, libraries andarchives, portals and databases and current awareness. Each entryis succinctly annotated to highlight key features. Designed for easeof browsing, TNW 3: The Arts makes it easy to get an overview ofthe key reference resources available, evaluate their usefulness andto identify the best starting point for research.

2014800pp | £249.95

Hardback 978-1-85604-499-8

VOLUME 3

FORTHCOMING IN 2014






Facet E-books


48

Access, Delivery, Performance the future of libraries without wallsEdited by Jillian R Griffiths & Jenny Craven2008 | 256pp | £54.95 | ebook (PDF): 978-1-85604-788-3

Archiving WebsitesA practical guide for information managementprofessionalsAdrian Brown2006 | 256pp | £54.95 | ebook (PDF): 978-1-85604-900-9

Being an Information Innovator Jennifer Rowley 2010 | 224pp | £49.95 ebook (PDF): 978-1-85604-901-6

Better by Design An introduction to planning and designing a newlibrary buildingAyub Khan2008 | 224pp | £54.95 | ebook (PDF): 978-1-85604-902-3

Blended Learning tools for teaching and trainingBarbara Allan2007 | 240pp | £54.95 | ebook (PDF): 978-1-85604-784-5

2ND EDITIONBuilding an Electronic ResourceCollection A practical guideStuart D Lee & Frances Boyle2004 | 184pp | £54.95 | ebook (PDF): 978-1-85604-781-4

2ND EDITIONBuilding Your Portfoliothe cILIP guide Margaret Watson2010 | 160pp | £39.95 | ebook (PDF): 978-1-85604-895-8

Changing Roles and Contexts for HealthLibrary and Information Professionals Edited by Alison Brettle and Christine Urquhart2011 | 224pp | £49.95 | ebook (PDF):978-1-85604-903-0

Collection Development in the DigitalAge Edited by Maggie Fieldhouse and Audrey Marshall 2011 | 256pp | £49.95 | ebook (PDF): 978-1-85604-897-2

Community Archives the shaping of memoryEdited by Jeannette Bastian & Ben Alexander2009 | 320pp | £59.95 | ebook (PDF): 978-1-85604-904-7

Competing with Knowledgethe information professional in the knowledgemanagement ageAngela Abell & Nigel Oxbrow2006 | 288pp | £54.95 | ebook (PDF): 978-1-85604-780-7

5TH EDITIONCopyrightInterpreting the law for libraries, archives andinformation services Graham P Cornish 2009 | 208pp | £54.95 | ebook (PDF): 978-1-85604-878-1

Copyright and E-learningA guide for practitioners Jane Secker 2010 | 192pp | £49.95 | ebook (PDF): 978-1-85604-872-9

4TH EDITIONCopyright for Archivists and RecordsManagersTim Padfield 2010 | 368pp | £49.95 | ebook (PDF): 978-1-85604-888-0

Digital Consumers reshaping the information professionsEdited by David Nicholas & Ian Rowlands2008 | 240pp | £54.95 | ebook (PDF): 978-1-85604-799-9

Digital Humanities in Practice Edited by Claire Warwick, Melissa Terras & JulianneNyhan2012 | 192pp | £49.95 | ebook (PDF): 978-1-85604-905-4

Digital Information order or anarchy?Edited by Hazel Woodward & Lorraine Estelle2009224pp | £54.95 | ebook (PDF): 978-1-85604-906-1

E-books in LibrariesA practical guideEdited by Kate Price and Virginia Havergal2011 | 224pp | £49.95 | ebook (PDF): | 978-1-85604-800-2

Emergency Planning and Response forLibraries, Archives and MuseumsEmma Dadson2012 | 192pp | £49.95 | ebook (PDF): 978-1-85604-907-8

Envisioning Future Academic LibraryServicesInitiatives, ideas and challenges Edited by Sue McKnight 2010 | 272pp | £49.95 | ebook (PDF): 978-1-85604-870-5

Evaluating and Measuring the Value, Useand Impact of Digital CollectionsEdited by Lorna M Hughes2011 | 224pp | £49.95 | ebook (PDF): 978-1-85604-908-5

2ND EDITIONEvaluating the Impact of Your LibraryDavid Streatfield & Sharon Markless2012 | 192pp | £49.95 | ebook (PDF): 978-1-85604-894-1

Evidence-based Practice for InformationProfessionalsA handbookEdited by Andrew Booth & Anne Brice

2004 | 320pp | £54.95 | ebook (PDF): 978-1-85604-785-2

Facilitating Access to the Web of DataA guide for librariansDavid Stuart2011 | 208pp | £49.95 | ebook (PDF): 978-1-85604-909-2

The Future of Archives andRecordkeepingA reader Edited by Jennie Hill2010 | 256pp | £49.95 | ebook (PDF): 978-1-85604-867-5

A Guide to Teaching Information Literacy101 practical tips Helen Blanchett, Chris Powis and Jo Webb 2011 | 256pp | £49.95 | ebook (PDF): 978-1-85604-876-7

The Handbook of Art and DesignLibrarianship Amanda Gluibizzi and Paul Glassman2010 | 352pp | £59.95 | ebook (PDF): 978-1-85604-910-8

How to Give Your Users the LIS ServicesThey WantSheila Pantry & Peter Griffiths2009 | | 208pp | £49.95 | ebook (PDF): 978-1-85604-779-1

How to Use Web 2.0 in Your LibraryPhil Bradley2007 | 224pp | £49.95 | ebook (PDF): 978-1-85604-862-0

Improving Students’ Web Use andInformation Literacy A guide for teachers and teacher librarians James E Herring2010 | 192pp | £49.95 | ebook (PDF): 978-1-85604-881-1

Information Literacy Beyond Library 2.0 Edited by Peter Godwin & Jo Parker2012 | 256pp | £49.95 | ebook (PDF): 978-1-85604-880-4

Information Literacy Meets Library 2.0Edited by Peter Godwin & Jo Parker2008 | 200pp | £54.95 | ebook (PDF): 978-1-85604-866-8

Information Policies and Strategies Ian Cornelius 2010 | 224pp | £49.95 | ebook(PDF): 978-1-85604-863-7

The Innovative School Librarianthinking outside the boxEdited by Sharon Markless2009 | 224pp | £54.95 | ebook (PDF): 978-1-85604-868-2

The Intranet Management Handbook Martin White 2011 | 224pp | £49.95 | ebook (PDF): 978-1-85604-896-5

3RD EDITIONKnow it All, Find it FastAn A-Z source guide for the enquiry deskBob Duckett, Peter Walker & Christinea Donnelly2008 | 496pp | £49.95 | ebook (PDF): 978-1-85604-913-9

Know it All, Find It Fast for AcademicLibrariesHeather Dawson2011 | 400pp | £49.95 | ebook (PDF): 978-1-85604-911-5

FACET E-BOOKSFacet Publishing e-books are availablethrough the following providers:

• 123 Library: www.123library.org• Ebrary: www.ebrary.com• Dawson: www.dawsonera.com• EBSCO: www.ebscohost.com• EBL: www.eblib.com• Gardners: www.gardners.com• eBooks.com: www.ebooks.com• MyiLibrary: www.myilibrary.comIndividuals who wish to purchase Facet e-books should use ebooks.com, theremaining suppliers are for institutionalcustomers only.All the Facet e-books currently available, andthe formats they are available in, are listedbelow. New e-books are added regularly,sign up to the monthly Facet eBulletin atwww.facetpublishing.co.uk to stay informed.

Facet E-books


49

Librarianship An introductionG G Chowdhury, Paul F Burton, David McMenemy &Alan Poulter2007 | 352pp | £49.95 | ebook (PDF): 978-1-85604-914-6

Libraries Without Walls 5the distributed delivery of library and informationservicesEdited by Peter Brophy, Shelagh Fisher & JennyCraven2004 | 288pp | £59.95 | ebook (PDF): 978-1-85604-787-6

Libraries Without Walls 6 Evaluating the distributed delivery of libraryservicesEdited by Peter Brophy, Jenny Craven & MargaretMarkland2006 | 256pp | £59.95 | ebook (PDF): 978-1-85604-802-6

Libraries Without Walls 7 Exploring ‘anytime, anywhere’ delivery of libraryservicesEdited by Peter Brophy, Jenny Craven & MargaretMarkland2008 | 264pp | £59.95 | ebook (PDF): 978-1-85604-792-0

2ND EDITIONThe Library in the 21st CenturyPeter Brophy2007 | 264pp | £54.95 | ebook (PDF): 978-1-85604-796-8

The Library Marketing ToolkitNed Potter2012 | 192pp | £49.95 | ebook (PDF): 978-1-85604-889-7

Library Services for Children and YoungPeoplechallenges and opportunities in the digital ageEdited by Carolynn Rankin & Avril Brock2012 | 224pp | £49.95 | ebook (PDF): 978-1-85604-898-9

Making Search Work Implementing web, intranet and enterprise searchMartin White2007 | 192pp | £49.95 | ebook (PDF): 978-1-85604-873-6

Making the Most of RFID in LibrariesMartin Palmer2009 | 176pp | £54.95 | ebook (PDF): 978-1-85604-871-2

Managing and Growing a CulturalHeritage Web PresenceA strategic guideMike Ellis 2011 | 224pp | £49.95 | ebook (PDF): 978-1-85604-915-3

Managing Electronic Records Julie McLeod & catherine Hare2005 | 216pp | £54.95 | ebook (PDF): 978-1-85604-916-0

Managing Information Resources inLibrariescollection management in theory and practicePeter Clayton and G E Gorman2006 | 288pp | £49.95 | ebook (PDF): 978-1-85604-786-9

Managing Records in Global FinancialMarketsEnsuring compliance and mitigating riskEdited by Lynn Coleman, Victoria L Lemieux, RodStone and Geoffrey Yeo2011 | 256pp | £64.95 | ebook (PDF): 978-1-85604-917-7

Managing Research DataEdited by Graham Pryor2012 | 224pp | £49.95 | ebook (PDF): 978-1-85604-891-0

Managing the Crowd rethinking records management for the Web 2.0worldSteve Bailey2008 | 192pp | £54.95 | ebook (PDF): 978-1-85604-790-6

M-Libraries 2A virtual library in everyone’s pocketEdited by Mohamed Ally & Gill Needham2010 | 320pp | £54.95 | ebook (PDF): 978-1-85604-861-3

M-Libraries 3transforming libraries with mobile technologyEdited by Mohamed Ally & Gill Needham2012 | 256pp | £54.95 | ebook (PDF): 978-1-85604-918-4

Museum Collections ManagementA handbookFreda Matassa2011 | 256pp | £54.95 | ebook (PDF): 978-1-85604-869-9

The New Professional’s Toolkitbethan ruddock2012 | 192pp | £44.95 | ebook (PDF): 978-1-85604-892-7

VOLUME 1The New Walfordguide to reference resourcesScience, Technology and MedicineEditor-in-chief: Ray Lester2005 | 848pp | £249.95 | ebook (PDF): 978-1-85604-919-1

VOLUME 2The New Walfordguide to reference resourcesSocial SciencesEditor-in-chief: Ray Lester2007 | 720pp | £249.95 | ebook (PDF): 978-1-85604-920-7

The No-Nonsense Guide to Legal Issuesin Web 2.0 and Cloud ComputingCharles Oppenheim 2012 | 160pp | £49.95 | ebook (PDF): 978-1-85604-886-6

Planning and Implementing ElectronicRecords Management A practical guideKelvin Smith2007 | 232pp | £54.95 | ebook (PDF): 978-1-85604-797-5

Practical CataloguingAAcr, rDA and MArc21Anne Welsh and Sue Batley2012 | 224pp | £49.95 | ebook (PDF): 978-1-85604-928-3

Preparing Collections for Digitization Anna E Bülow and Jess Ahmon 2010 | 192pp | £49.95 | ebook (PDF): 978-1-85604-877-4

Preservation Management for Libraries,Archives and MuseumsEdited by G E Gorman & Sydney J Shep2006 | 224pp | £54.95 | ebook (PDF): 978-1-85604-921-4

Preserving ArchivesHelen Forde2007 | 338pp | £54.95 | 978-1-85604-865-1

Project Management tools and techniques for today’s ILs professionalBarbara Allan2004 | 208pp | £54.95 | ebook (PDF): 978-1-85604-922-1

The Public LibraryDavid McMenemy2008 | 240pp | £54.95 | ebook (PDF): 978-1-85604-795-1

2ND EDITIONQualitative Research for the InformationProfessionalA practical handbookG E Gorman & Peter Clayton2004 | 304pp | £54.95 | ebook (PDF): 978-1-85604-798-2

Read to Succeedstrategies to engage children and young peoplein reading for pleasureEdited by Joy Court2011 | 288pp | £49.95 | ebook (PDF):978-1-85604-923-8

Setting Up a Library and InformationService from ScratchSheila Pantry & Peter Griffiths2005 | 208pp | £44.95 | ebook (PDF): 978-1-85604-791-3

The Special Collections Handbook Alison Cullingford 2011 | 192pp | £54.95 | ebook (PDF): 978-1-85604-925-2

6TH EDITIONSuccessful Enquiry Answering EveryTimeTim Buckley Owen2012 | 176pp | £39.95 | ebook (PDF): 978-1-85604-887-3

Supporting e-Learning A guide for library and information managersEdited by Maxine Melling2005 | 192pp | £54.95 | ebook (PDF): 978-1-85604-794-4

Supporting Research Students Barbara Allan2009 | 208pp | £54.95 | ebook (PDF): 978-1-85604-924-5

Transformative Learning Support Modelsin Higher EducationEducating the whole studentEdited by Margaret Weaver2008 | 240pp | £54.95 | ebook (PDF): 978-1-85604-783-8

User Studies for Digital LibraryDevelopmentEdited by Milena Dobreva, Andy O’Dwyer & PierluigiFeliciati2012 | 192pp | £49.95 | ebook (PDF): 978-1-85604-926-9

Using Mobile Technology to DeliverLibrary ServicesA handbook Andrew Walsh2012 | 192pp | £49.95 | ebook (PDF): 978-1-85604-899-6

Using Web 2.0 for Health InformationEdited by Paula Younger and Peter Morgan2011 | 224pp | £54.95 | ebook (PDF): 978-1-85604-927-6

Web AccessibilityPractical advice for the library and informationprofessionalEdited by Jenny Craven2008 | 176pp | £54.95 | ebook (PDF): 978-1-85604-782-1

Index


50

AAbell, Angela . . . . . . . . . . . . . . . . . . . . . . . 26The Academic Librarian’s Handbook . . . . 30The Academic Library . . . . . . . . . . . . . . . . 30Access and Identity Management for

Libraries . . . . . . . . . . . . . . . . . . . . . . . . . 20Access, Delivery, Performance . . . . . . . . . 19Acquisitions in the New Information Universe

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Ahmon, Jess . . . . . . . . . . . . . . . . . . . . . . . . 9Alexander, Ben . . . . . . . . . . . . . . . . . . . . . . 31Alire, Camila . . . . . . . . . . . . . . . . . . . . . . . . 13Allan, Barbara . . . . . . . . . . . . . 14, 16, 30, 40Ally, Mohamed. . . . . . . . . . . . . . . . . . . . . . 20Amanda Gluibizzi . . . . . . . . . . . . . . . . . . . . 34Anderton, David. . . . . . . . . . . . . . . . . . . . . 18Andrew, Paige G . . . . . . . . . . . . . . . . . . . . . 5Anglo-American Cataloguing Rules . . . . . . 4Archives . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Archives and Recordkeeping . . . . . . . . . . . 32Archving Websites . . . . . . . . . . . . . . . . . . . 34Attwell, Bernadette . . . . . . . . . . . . . . . . . 11Austin, Fay A . . . . . . . . . . . . . . . . . . . . . . . . 4

BBailey, Steve . . . . . . . . . . . . . . . . . . . . . . . . 34Bastian, Jeannette A . . . . . . . . . . . . . . . . . 31Batley, Sue . . . . . . . . . . . . . . . . . . . . . . . . . . 2Bawden, David . . . . . . . . . . . . . . . . . . . . . . 27Beecroft, Kathryn. . . . . . . . . . . . . . . . . . . . 46Being an Information Innovator . . . . . . . . 14Bell, Alan . . . . . . . . . . . . . . . . . . . . . . . . . . 32Bent, Moira . . . . . . . . . . . . . . . . . . . . . . . . 45Better by Design. . . . . . . . . . . . . . . . . . . . . 13Better Library and Learning Spaces . . . . . 13Bielskas, Amanda. . . . . . . . . . . . . . . . . . . . 23Blanchett, Helen . . . . . . . . . . . . . . . . . . . . 37Blanshard, Catherine. . . . . . . . . . . . . . . . . 35Blended Learning. . . . . . . . . . . . . . . . . . . . 40Booth, Andrew. . . . . . . . . . . . . . . . . . . 36, 45Bowman, J H. . . . . . . . . . . . . . . . . . . . . . . . . 3Boyle, Frances . . . . . . . . . . . . . . . . . . . . . . . 1Bradley, Phil . . . . . . . . . . . . . . . . . . . . . . . . 37Breeding, Marshall . . . . . . . . . . . . . . . . . . 22Brettle, Alison . . . . . . . . . . . . . . . . . . . . . . 36Brewerton, Anthony . . . . . . . . . . . . . . . . . 42Brice, Anne. . . . . . . . . . . . . . . . . . . . . . . . . 45Bridges, Karl . . . . . . . . . . . . . . . . . . . . . . . . . 2Brock, Avril . . . . . . . . . . . . . . . . . . . . . . . . . 35Brophy, Peter. . . . . . . . . . . . . . 12, 14, 19, 30Broughton, Vanda . . . . . . . . . . . . . . . . . . . . 3Brown, Adrian . . . . . . . . . . . . . . . . . . . . 9, 34Brown, Caroline . . . . . . . . . . . . . . . . . . . . . 32Bruce Dearstyne . . . . . . . . . . . . . . . . . . . . 34Bruce, Rachel . . . . . . . . . . . . . . . . . . . . . . . 17Building a Successful Customer-Service

Culture. . . . . . . . . . . . . . . . . . . . . . . . . . . 14Building an Electronic Resource Collection 1Building and Managing E-book Collections 7Building Mobile Library Applications . . . . 22Building the Digital Infrastructure . . . . . . 17Building Your Portfolio. . . . . . . . . . . . . . . . 42Bülow, Anne E . . . . . . . . . . . . . . . . . . . . . . 9Burton, Paul F. . . . . . . . . . . . . . . . . . . . . . . 42

CCalhoun, Karen . . . . . . . . . . . . . . . . . . 16, 27Calvert, Philip J. . . . . . . . . . . . . . . . . . . . . . 40Cassell, Kay Ann . . . . . . . . . . . . . . . . . . . . . 44Catalogue 2.0 . . . . . . . . . . . . . . . . . . . . . . . . 3Cataloguing and Decision-Making in a

Hybrid Environment . . . . . . . . . . . . . . . . . 2Challenges in E-resource Management . . . 7Chambers, Sally . . . . . . . . . . . . . . . . . . . . . . 3Changing Roles and Contexts for Health

Library and Information Professionals . 36Children and Young People . . . . . . . . . . . . 35Chowdhury, Sudatta . . . . . . . . . . . 3, 18, 39Chowdhury, G G 3, 16, 18, 24, 28, 29, 39, 42Christinea Donnelly . . . . . . . . . . . . . . . . . . 35CILIP: the Chartered Institute of Library and

Information Professionals Yearbook 201346

Clark, Jason A . . . . . . . . . . . . . . . . . . . . . . . 22Clayton, Peter. . . . . . . . . . . . . . . . . . . . . . . 45Cloonan, Michele V . . . . . . . . . . . . . . . . . . . 8Cloud Computing for Libraries . . . . . . . . . 22Coksy, Carol E B . . . . . . . . . . . . . . . . . . . . . 34Cole, Louise . . . . . . . . . . . . . . . . . . . . . . . . . 7Coleman, Lyn . . . . . . . . . . . . . . . . . . . . . . . 31Collaboration in Libraries and Learning

Environments . . . . . . . . . . . . . . . . . . . . . 13Collection Development in the Digital Age 1Collection Management . . . . . . . . . . . . . . . 1Community Archives . . . . . . . . . . . . . . . . . 31Competing with Knowledge . . . . . . . . . . . 26The Concise AACR2 . . . . . . . . . . . . . . . . . . . 4The Content Management Handbook . . . 19Cooke, Alison . . . . . . . . . . . . . . . . . . . . . . . 40Coonan, Emma. . . . . . . . . . . . . . . . . . . . . . 37Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . 10Copyright and E-learning . . . . . . . . . . . . . 38Copyright Compliance . . . . . . . . . . . . . . . 10Copyright for Archvists and Records

Managers . . . . . . . . . . . . . . . . . . . . . . . . 33Corall, Sheila . . . . . . . . . . . . . . . . . . . . 40, 42Cornelius, Ian . . . . . . . . . . . . . . . . . . . . . . . 29Cornish, Graham P . . . . . . . . . . . . . . . . . . 10Corrado, Edward M . . . . . . . . . . . . . . . . . . 21Court, Joy . . . . . . . . . . . . . . . . . . . . . . . . . . 35Cox, Andrew. . . . . . . . . . . . . . . . . . . . . . . . 19Craven, Jenny . . . . . . . . . . . . . . . . . . . . . . . 19Creating a Complete Programme for

Electronic Recrods Retention. . . . . . . . . 34Creating Your Library’s Business Plan . . . 14Crockett, Margaret . . . . . . . . . . . . . . . . . . 33Cullingford, Alison . . . . . . . . . . . . . . . . . . . 46Cultural Heritage Information Access and

Management . . . . . . . . . . . . . . . . . . . . . 28Customer-based Collection Development . 2The Cybrarian’s Web . . . . . . . . . . . . . . . . . 21Czarnecki, Kelly Nicole. . . . . . . . . . . . . . . . 23

DDadson, Emma. . . . . . . . . . . . . . . . . . . . . . 14Dawson, Heather . . . . . . . . . . . . . . . . . . . . 30de Sáez, Eileen Elliot . . . . . . . . . . . . . . . . . 15De Saulles, Martin . . . . . . . . . . . . . . . . . . . 26Dearnley, James . . . . . . . . . . . . . . . . . . . . . 29Deegan, Marilyn . . . . . . . . . . . . . . . . . . . . 18Delivering Digital Services. . . . . . . . . . . . . 18Delivering Impact and Sustainability for

Digital Content . . . . . . . . . . . . . . . . . . . . 12Delivering Research Data Management

Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Delivering the Best Start . . . . . . . . . . . . . . 35Delve, Janet . . . . . . . . . . . . . . . . . . . . . . . . 18Describing Electronic, Digital, and Other

Media Using AACR2 and RDA . . . . . . . . . 4Desouza, Kevin C . . . . . . . . . . . . . . . . . . . . 25Developing Academic Library Staff for Future

Success . . . . . . . . . . . . . . . . . . . . . . . . . . 30Developing Strategic Marketing Plans that

Really Work. . . . . . . . . . . . . . . . . . . . . . . 15Developing the New Learning Environment

30Devine, Jane. . . . . . . . . . . . . . . . . . . . . . . . 38Digital Archives . . . . . . . . . . . . . . . . . . . . . 32The Digital Asset Management Handbook18Digital Consumers . . . . . . . . . . . . . . . . . . . 29Digital Curation . . . . . . . . . . . . . . . . . . . . . . 8Digital Futures . . . . . . . . . . . . . . . . . . . . . . 18Digital Futures (series). . . . . . . . . . . . . . . . 18Digital Information . . . . . . . . . . . . . . . . . . 29Digital Information Design and Access . . 28Digital Libraries . . . . . . . . . . . . . . . . . . 16, 27Digital Libraries and Information Access . 16Digital Literacies for Learning. . . . . . . . . . 40Digital Preservation. . . . . . . . . . . . . . . . . . 18Digitizing Collections . . . . . . . . . . . . . . . . . . 9Dobreva, Milena . . . . . . . . . . . . . . 17, 18, 32Donnelly, Christinea . . . . . . . . . . . . . . 35, 44Dorner, Daniel G . . . . . . . . . . . . . . . . . . . . 40Dovey, Matthew. . . . . . . . . . . . . . . . . . . . . 17Dreyer, Kathleen M . . . . . . . . . . . . . . . . . . 23Drupal in Libraries . . . . . . . . . . . . . . . . . . . 22Duckett, Bob. . . . . . . . . . . . . . . . . . . . . . . . 44

E E-Books in Libraries . . . . . . . . . . . . . . . . . . . 7The E-copyright Handbook . . . . . . . . . . . . 10Egger-Sider Francine . . . . . . . . . . . . . . . . . 38Ellis, Mike . . . . . . . . . . . . . . . . . . . . . . . . . 41El-Sherbini, Magda . . . . . . . . . . . . . . . . . . . 5Emergency Planning and Response for

Libraries, Archives and Museums . . . . . 14Endicott-Popovsky, Barbara . . . . . . . . . . . 25Envisioning Future Academic Library Services

30Essential Cataloguing . . . . . . . . . . . . . . . . . 3Essential Classification . . . . . . . . . . . . . . . . 3Essential Dewey . . . . . . . . . . . . . . . . . . . . . . 3Essential Law for Information Professionals

10Essential Library of Congress Subject

Headings . . . . . . . . . . . . . . . . . . . . . . . . . . 3Essential Thesaurus Construction . . . . . . . 3Estelle, Lorraine . . . . . . . . . . . . . . . . . . . . . 29Etches, Amanda . . . . . . . . . . . . . . . . . . . . 23Evaluating and Measuring the Value, Use

and Impact of Digital Collections . . . . . 12Evaluating the Impact of Your Library . . . 12Evaluation Techniques for Information

Services . . . . . . . . . . . . . . . . . . . . . . . . . 11Evans, G Edward . . . . . . . . . . . . . . . . . . . . 13Expert Internet Searching . . . . . . . . . . . . . 37Exploiting Knowledge in Health Services . 36Eynon, Andrew. . . . . . . . . . . . . . . . . . . . . . 36

FFacilitating Access to the Web of Data . . 24Fay, Robin . . . . . . . . . . . . . . . . . . . . . . . . . . 23Feather, John . . . . . . . . . . . . . . . . . . . . 26, 29Feliciati, Pierluigi . . . . . . . . . . . . . . . . . . . . 17Fieldhouse, Maggie . . . . . . . . . . . . . . . . . . . 1Fisher, Shelagh . . . . . . . . . . . . . . . . . . . . . . 19Foo, Schubert . . . . . . . . . . . . . . . . . . . . . . . 16Ford, Nigel . . . . . . . . . . . . . . . . . . . . . . . . . 27Forde, Helen. . . . . . . . . . . . . . . . . . . . . . . . 31Foscarini, Fiorella. . . . . . . . . . . . . . . . . . . . 32Foskett, A C. . . . . . . . . . . . . . . . . . . . . . . . . . 3Foster, Allen . . . . . . . . . . . . . . . . . . . . . 18, 24Foster, Janet . . . . . . . . . . . . . . . . . . . . . . . . 33Foundations of the Information Sciences

(series). . . . . . . . . . . . . . . . . . . . . . . . . 2, 27Franks, P . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Fundamentals of Collection Development

and Management. . . . . . . . . . . . . . . . . . . 1Fundamentals of Managing Reference

Collections. . . . . . . . . . . . . . . . . . . . . . . . 44The Future of Archvies and Recordkeeping .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33The Future of Scholarly Communication . 43

GGaming in Libraries . . . . . . . . . . . . . . . . . . 23Gannon-Leary, Pat . . . . . . . . . . . . . . . . . . . 45Garibyan, Masha . . . . . . . . . . . . . . . . . . . . 20Getting Started with Cloud Computing . . 21Gilchrist, Alan. . . . . . . . . . . . . . . . . . . . 26, 29Gill, Jane . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Glass, Bob. . . . . . . . . . . . . . . . . . . . . . . . . . 35Godwin, Peter . . . . . . . . . . . . . . . . . . . . . . 38Going Beyond Google Again . . . . . . . . . . . 38Good Digital Preservation Guide . . . . . . . . 9Gorman, G E . . . . . . . . . . . . . 1, 9, 40, 43, 45Gorman, Michael . . . . . . . . . . . . . . . . . . . . . 4Graham, Susan. . . . . . . . . . . . . . . . . . . . . . 32Grant, Maria J . . . . . . . . . . . . . . . . . . . . . . 45Griffiths, Jillian R . . . . . . . . . . . . . . . . . 11, 19Griffiths, Peter . . . . . . . . . . . . . . . . 14, 40, 42Grindley, Neil . . . . . . . . . . . . . . . . . . . . . . . . 9Guidelines for Colleges . . . . . . . . . . . . . . . 36Guidelines for Reference and Information

Services in Public Libraries. . . . . . . . . . . 44A Guide to Finding Quality Information on

the Internet . . . . . . . . . . . . . . . . . . . . . . . 40A Guide to Teaching Information Literacy 37

HHales, Alma . . . . . . . . . . . . . . . . . . . . . . . . 11Hampshire, Edward . . . . . . . . . . . . . . . . . . 45Hampshire, Michelle . . . . . . . . . . . . . . . . . 45A Handbook for Media Librarians . . . . . . 40The Handbook of Art and Design

Librarianship . . . . . . . . . . . . . . . . . . . . . 34Hanson, Terry. . . . . . . . . . . . . . . . . . . . . . . 30Hare, Catherine . . . . . . . . . . . . . . . . . . . . . 34Harriman, Joy H P . . . . . . . . . . . . . . . . . . . 14Harvey, Ross . . . . . . . . . . . . . . . . . . . . . . . . 8Hastings, Robin M . . . . . . . . . . . . . . . . . . . 23Havergal, Virginia . . . . . . . . . . . . . . . . . . . . 7Haynes, David . . . . . . . . . . . . . . . . . . . . . . 26Hedges, Mark. . . . . . . . . . . . . . . . . . . . . . . 18Hernon, Peter. . . . . . . . . . . . . . . . . . . . . . . 43Herring, James E . . . . . . . . . . . . . . . . . . . . 38Hider, Philip . . . . . . . . . . . . . . . . . . . . . . 2, 27Hill, Jennie . . . . . . . . . . . . . . . . . . . . . . . . . 33Hiremath, Uma . . . . . . . . . . . . . . . . . . . . . 44Holden, Jesse . . . . . . . . . . . . . . . . . . . . . . . . 1Hornby, Susan . . . . . . . . . . . . . . . . . . . . . . 35Hornsey, Alan . . . . . . . . . . . . . . . . . . . . . . . 42Houghton-Jan, Sarah . . . . . . . . . . . . . . . . . 23How to do Research. . . . . . . . . . . . . . . . . . 46How to Give Your Users the LIS Services They

Want . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Hughes, Lorna M . . . . . . . . . . . . . . . . . 9, 12

IIM and SMS Reference Services for Libraries

23Improving Students’ Web Use and

Information Literacy. . . . . . . . . . . . . . . . 38Information 2.0 . . . . . . . . . . . . . . . . . . . . . 26Information and Knowledge Management in

Organizations . . . . . . . . . . . . . . . . . . . . . 25Information Architecture . . . . . . . . . . . . . 26Information Ethics . . . . . . . . . . . . . . . . . . . 10Information Governance and Security . . . 25Information Literacy Beyond Library 2.0 . 38Information Literacy Meets Library 2.0 . . 38Information Literacy Through Inquiry . . . 40Information Management Solutions . . . . 26Information Needs Analysis . . . . . . . . . . . 40Information Policies and Strategies . . . . . 29Information Resource Description . . . . 2, 27Information Rights in Practice . . . . . . . . . 10Information Science in Transition . . . . . . . 29The Information Society . . . . . . . . . . . . . . 26Information Users and Usability in the Digital

Age . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Innovations in Information Retrieval . . . . 24The Innovative School Librarian . . . . . . . . 36Interactive Information Seeking, Behaviour

and Retrieval. . . . . . . . . . . . . . . . . . . . . . 24The Intranet Management Handbook . . . 19Introducing Information Management . . 26Introducing RDA . . . . . . . . . . . . . . . . . . . . . 5Introduction to Digital Libraries . . . . . . . . 18Introduction to Information Behaviour . . 27Introduction to Information Science. . . . . 27An Introduction to Library and Information

Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Introduction to Modern Information

Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . 24iResearch (series) . . . . . . . . . . . . . . . . . . . . 28Is Digital Different? . . . . . . . . . . . . . . . . . . 25Ivacs, Gabriella. . . . . . . . . . . . . . . . . . . . . . 32

JJacobs, Neil. . . . . . . . . . . . . . . . . . . . . . . . . 17Jacobsen, Trudi E . . . . . . . . . . . . . . . . . . . . 39Johnson, Peggy . . . . . . . . . . . . . . . . . . . . . . 1Jones, Ed. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Jones, Sarah . . . . . . . . . . . . . . . . . . . . . . . . . 8Jubb, Michael. . . . . . . . . . . . . . . . . . . . . . . 43

KKaplan, Richard . . . . . . . . . . . . . . . . . . . . . . 7Kaplowitz, Joan R. . . . . . . . . . . . . . . . . . . . 39Kelly, Diane. . . . . . . . . . . . . . . . . . . . . . . . . 24

Index


51

Kempson, Elaine . . . . . . . . . . . . . . . . . . . . 46Kendrick, Terry . . . . . . . . . . . . . . . . . . . . . 15Kennedy, Marie R. . . . . . . . . . . . . . . . . . . . 15Khan, Ayub . . . . . . . . . . . . . . . . . . . . . . . . . 13Kilbride, William. . . . . . . . . . . . . . . . . . . . . . 9Know it All, Find it Fast . . . . . . . . . . . . . . . 44Know it All, Find it Fast for Academic

Libraries . . . . . . . . . . . . . . . . . . . . . . . . . 30Know It All, Find It Fast for Youth Librarians

and Teachers. . . . . . . . . . . . . . . . . . . . . . 35Knowledge Management . . . . . . . . . . . . . 25Korn, Naomi . . . . . . . . . . . . . . . . . . . . . . . . 11Kovacs, Diane K . . . . . . . . . . . . . . . . . . 39, 44

LLaGuardia, Cheryl . . . . . . . . . . . . . . . . . . . 15Landis, Cliff . . . . . . . . . . . . . . . . . . . . . . . . . 23Lankes, R David . . . . . . . . . . . . . . . . . . . . . 44Larsgaard, Mary Lynette . . . . . . . . . . . . . . . 5Lascarides, Michael . . . . . . . . . . . . . . . . . . 23Lawson, Steve . . . . . . . . . . . . . . . . . . . . . . 23Leadership . . . . . . . . . . . . . . . . . . . . . . . . . 14Leading and Managing Archives and

Records Programs . . . . . . . . . . . . . . . . . 34Lee, Stuart D . . . . . . . . . . . . . . . . . . . . . . . . 1Lemieux, Victoria L . . . . . . . . . . . . . . . . . . 31Levy, Philippa . . . . . . . . . . . . . . . . . . . . . . . 30Libraries and Information Services in the UK

and Republic of Ireland 2013-2014 . . . . 46Libraries Designed for Kids . . . . . . . . . . . . 13Libraries Without Walls 5 . . . . . . . . . . . . . 19Libraries Without Walls 6 . . . . . . . . . . . . . 19Libraries Without Walls 7 . . . . . . . . . . . . . 19Library Camps and Unconferences. . . . . . 23The Library in the 21st Century. . . . . . . . . 14The Library Marketing Toolkit. . . . . . . . . . 15Library Services for Children and Young

People . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Library Videos and Webcasts . . . . . . . . . . 23Little, Joyce. . . . . . . . . . . . . . . . . . . . . . . . . 14Location-Aware Services and QR Codes for

Libraries . . . . . . . . . . . . . . . . . . . . . . . . . 22Lomas, Elizabeth . . . . . . . . . . . . . . . . . . . . 26Lushington, Nolan . . . . . . . . . . . . . . . . . . . 13

MMacevičiütè, Elena . . . . . . . . . . . . . . . . . . 26Mackenzie, Alison . . . . . . . . . . . . . . . . . . . 17Mackey, Thomas P . . . . . . . . . . . . . . . . . . . 39Maclennan, Alan . . . . . . . . . . . . . . . . . . . . 25Macrae-Gibson, Rowena. . . . . . . . . . . . . . 30Madigan, Dan. . . . . . . . . . . . . . . . . . . . . . . 40Mahon, Barry . . . . . . . . . . . . . . . . . . . . . . . 26Making Search Work . . . . . . . . . . . . . . . . . 19Management Basics for Information

Professionals. . . . . . . . . . . . . . . . . . . . . . 13Management Skills for Archivists and

Records Managers . . . . . . . . . . . . . . . . . 31Managing Academic Support Services in

Universities . . . . . . . . . . . . . . . . . . . . . . . 30Managing and Growing a Cultural Heritage

Web Presence . . . . . . . . . . . . . . . . . . . . . 41Managing Digital Objects . . . . . . . . . . . . . 18Managing Electronic Records . . . . . . . . . . 34Managing Information Services . . . . . . . . 14Managing Outsourcing in Library and

Information Services . . . . . . . . . . . . . . . 14Managing Records. . . . . . . . . . . . . . . . . . . 34Managing Records in Global Financial

Markets . . . . . . . . . . . . . . . . . . . . . . . . . . 31Managing Research Data . . . . . . . . . . . . . . 8Managing Stress and Conflict in Libraries 14Managing the Crowd. . . . . . . . . . . . . . . . . 34Managing your Internet and Intranet

Services . . . . . . . . . . . . . . . . . . . . . . . . . . 14Marketing Concepts for Libraries and

Information Services . . . . . . . . . . . . . . . 15Marketing Your Library’s Electronic

Resources . . . . . . . . . . . . . . . . . . . . . . . . 15Markland, Margaret . . . . . . . . . . . . . . . . . 19Markless, Sharon. . . . . . . . . . . . . . . . . 12, 36Marshall, Audrey . . . . . . . . . . . . . . . . . . . . . 1

Martin, Allan . . . . . . . . . . . . . . . . . . . . . . . 40Martin, Lindsey . . . . . . . . . . . . . . . . . . . . . 17Mastering Digital Librarianship . . . . . . . . 17Matassa, Freda. . . . . . . . . . . . . . . . . . . . . . 41Matthews, Joseph R . . . . . . . . . . . . . . . . . 43Maxwell, Robert L . . . . . . . . . . . . . . . . . . . . 5Maxwell’s Handbook for RDA . . . . . . . . . . 5McKinney, Pamela . . . . . . . . . . . . . . . . . . . 40McKnight, Sue . . . . . . . . . . . . . . . . . . . . . . 30McLeish, Simon . . . . . . . . . . . . . . . . . . . . . 20McLeod, Julie . . . . . . . . . . . . . . . . . . . . . . . 34McMenemy, David . . . . . . . . . 10, 18, 42, 43Measuring Library Performance. . . . . . . . 12Melling, Maxine. . . . . . . . . . . . . . . 13, 14, 40Metadata . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Metadata for Digital Collections. . . . . . . . . 3Metadata for Information Management and

Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . 26Microblogging and Lifestreaming in Libraries

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Millar, Laura A . . . . . . . . . . . . . . . . . . . . . . 31Miller, Stephen J . . . . . . . . . . . . . . . . . . . . . 3M-Libraries 2 . . . . . . . . . . . . . . . . . . . . . . . 20M-Libraries 3 . . . . . . . . . . . . . . . . . . . . . . . 20M-Libraries 4 . . . . . . . . . . . . . . . . . . . . . . . 20

Morgan, Peter . . . . . . . . . . . . . . . . . . . . . . 36Moss, Michael . . . . . . . . . . . . . . . . . . . . . . 25Moulaison, Heather Lea . . . . . . . . . . . . . . 21Murphy, Joe . . . . . . . . . . . . . . . . . . . . . . . . 22Museum Collections Management . . . . . 41

NNast, Philip . . . . . . . . . . . . . . . . . . . . . . . . . 44Needham, Gill . . . . . . . . . . . . . . . . . . . . . . 20The New Professional’s Handbook . . . . . . 42The New Professional’s Toolkit . . . . . . . . . 42The New Walford Volume 1: Science,

Technology and Medicine . . . . . . . . . . . 47The New Walford Volume 2: Social Sciences

47The New Walford Volume 3: The Arts . . . 47Next-Gen Library Redesign . . . . . . . . . . . . 23Nicholas, David . . . . . . . . . . . . . . . . . . . . . 29Nicholson, Scott . . . . . . . . . . . . . . . . . . . . . 44The No-nonsense Guide to Archives and

Recordkeeping . . . . . . . . . . . . . . . . . . . . 33The No-nonsense Guide to Copyright in All

Media . . . . . . . . . . . . . . . . . . . . . . . . . . . 11The No-nonsense Guide to Legal Issues in

Web 2.0 and Cloud Computing . . . . . . . 11The No-nonsense Guide to Licensing Digital

Resources . . . . . . . . . . . . . . . . . . . . . . . . 11The No-nonsense Guide to Training in

Libraries . . . . . . . . . . . . . . . . . . . . . . . . . 16No Shelf Required 2 . . . . . . . . . . . . . . . . . . 7Notess, Greg. . . . . . . . . . . . . . . . . . . . . . . . 23

OO’Dwyer, Andy . . . . . . . . . . . . . . . . . . . . . . 17Oldroyd, Margaret . . . . . . . . . . . . . . . . . . . 30Oliver, Chris . . . . . . . . . . . . . . . . . . . . . . . . . 5Oliver, Gillian . . . . . . . . . . . . . . . . . . . . . . . 32Oppenheim, Charles . . . . . . . . . . . . . . . . . 11Organizing Exhibitions. . . . . . . . . . . . . . . . 41Organizing Information . . . . . . . . . . . . . . . 3Owen, Tim Buckley . . . . . . . . . . . . . . . . . . 44Oxbrow, Nigel. . . . . . . . . . . . . . . . . . . . . . . 26

PPadfield, Tim . . . . . . . . . . . . . . . . . . . . . . . 33Pantry, Sheila . . . . . . . . . . . . . . . . . 14, 40, 42Paquette, Scott . . . . . . . . . . . . . . . . . . . . . 25Parker, Jo . . . . . . . . . . . . . . . . . . . . . . . . . . 38Paschoud, John . . . . . . . . . . . . . . . . . . . . 20Paul Glassman . . . . . . . . . . . . . . . . . . . . . . 34Pedley, Paul . . . . . . . . . . . . . . . . . . . . . . . . 10Peltier-Davis, Cheryl Ann. . . . . . . . . . . . . . 21Pickard, Alison Jane . . . . . . . . . . . . . . . . . . 45Planning and Implementing Electronic

Records Management . . . . . . . . . . . . . . 34Polanka, Sue . . . . . . . . . . . . . . . . . . . . . . . . 7

Portals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Potter, Ned . . . . . . . . . . . . . . . . . . . . . . . . . 15Poulter, Alan. . . . . . . . . . . . . . . . . . . . . 18, 42Powis, Chris . . . . . . . . . . . . . . . . . . . . . . . . 37Practical Cataloguing . . . . . . . . . . . . . . . . . 2Practical Digital Preservation . . . . . . . . . . . 9Preparing Collections for Digitization . . . . 9Preservation Management for Libraries,

Archives and Museums . . . . . . . . . . . . . . 9Preserving Archives . . . . . . . . . . . . . . . . . . 31Preserving Complex Digital Objects . . . . . 18Preserving Our Heritage . . . . . . . . . . . . . . . 8Price, Kate . . . . . . . . . . . . . . . . . . . . . . . . . . 7Principles and Practice in Records

Management and Archives (series) . . . 31Project Management. . . . . . . . . . . . . . . . . 14Providing Effective Library Services for

Research . . . . . . . . . . . . . . . . . . . . . . . . . 45Pryor, Graham . . . . . . . . . . . . . . . . . . . . . . . 8The Public Library . . . . . . . . . . . . . . . . . . . 43

QQin, Jian . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Qualitative Research for the Information

Professional . . . . . . . . . . . . . . . . . . . . . . 45

RRadford, Marie L . . . . . . . . . . . . . . . . . . . . 44Rafferty, Pauline . . . . . . . . . . . . . . . . . 18, 24Rankin, Carolynn . . . . . . . . . . . . . . . . . . . . 35Ray, Louise . . . . . . . . . . . . . . . . . . . . . . . . . 31RDA and Cartographic Resources . . . . . . . 5RDA and Serials Cataloguing . . . . . . . . . . . 4RDA: Element Set . . . . . . . . . . . . . . . . . . . . . 4RDA: Resource, Description and Access Print

4RDA: Strategies for Implementation . . . . . 5Read to Succeed. . . . . . . . . . . . . . . . . . . . . 35Reader Development in Practice . . . . . . . 35Recordkeeping, Compliance and the Law 32Records and Information Management for

the 21st Century . . . . . . . . . . . . . . . . . . . 33Records Management and Information

Culture. . . . . . . . . . . . . . . . . . . . . . . . . . . 32Reference and Information Services. . . . . 44Reflecting on the Future of Academic and

Public Libraries . . . . . . . . . . . . . . . . . . . . 43Research Methods in Information . . . . . . 45Research, Evaluation and Audit . . . . . . . . 45The Researcher’s Guide to Using British

Archives. . . . . . . . . . . . . . . . . . . . . . . . . . 45Rethinking Information Literacy . . . . . . . . 37Rhys-Lewis, Jonathan . . . . . . . . . . . . . . . . 31Roberts, Sue. . . . . . . . . . . . . . . . . . . . . 14, 30Robinson, Lyn. . . . . . . . . . . . . . . . . . . . . . . 27Robinson, Thomas Sean Casserley . . . . . 23Rowlands, Ian. . . . . . . . . . . . . . . . . . . . . . . 29Rowley, Jennifer. . . . . . . . . . . . . . . . . . 14, 25Ruddock, Bethan . . . . . . . . . . . . . . . . . . . . 42Ruthven, Ian. . . . . . . . . . . . . . . . . . . . . 24, 28

SSauers, Michael . . . . . . . . . . . . . . . . . . . . 23Schmidt, Aaron . . . . . . . . . . . . . . . . . . . . . 23Scholarly Publishing in the Electronic Era 43Schopflin, Katharine . . . . . . . . . . . . . . . . . 40Screencasting for Libraries . . . . . . . . . . . . 23Secker, Jane . . . . . . . . . . . . . . . . . . . . . 37, 38Semantic Web Technologies and Social

Searching for Librarians. . . . . . . . . . . . . 23Sen, Barbara. . . . . . . . . . . . . . . . . . . . . . . . 45Setting Up a Library and Information Service

from Scratch . . . . . . . . . . . . . . . . . . . . . . 14Seven Steps to Effective Online Teaching. 39Shep, Sydney J . . . . . . . . . . . . . . . . . . . . . . . 9Shepherd, Elizabeth. . . . . . . . . . . . . . . . . . 34Shorley, Deborah . . . . . . . . . . . . . . . . . . . . 43Silverstein, Joanne. . . . . . . . . . . . . . . . . . . 44Singer, Carol A . . . . . . . . . . . . . . . . . . . . . . 44Smith, Kelvin . . . . . . . . . . . . . . . . . . . . . . . 34A Social Networking Primer for Libraries . 23The Special Collections Handbook . . . . . . 46

Spring, Hannah . . . . . . . . . . . . . . . . . . . . . 45Stead, Alan . . . . . . . . . . . . . . . . . . . . . . . . 10Steiner, Sarah . . . . . . . . . . . . . . . . . . . . . . . 22Stone, Rod . . . . . . . . . . . . . . . . . . . . . . . . . 31Strategic Planning for Social Media in

Libraries . . . . . . . . . . . . . . . . . . . . . . . . . 22Streatfield, David . . . . . . . . . . . . . . . . . . . 12Stuart, David . . . . . . . . . . . . . . . . . . . . 12, 24The Subject Approach to Information . . . . 3Successful Enquiry Answering Every Time 44Supervising and Leading Teams in ILS . . . 14Supporting E-learning . . . . . . . . . . . . . . . . 40Supporting Research Students . . . . . . . . . 30Sustainability of Digital Information . . . . 29

TTanner, Simon . . . . . . . . . . . . . . . . . . . 12, 18Teaching Information Literacy Online . . . 39Teaching Information Skills . . . . . . . . . . . . 37The TECH SET (series) . . . . . . . . . . . . . . . . 22Technology Training in Libraries . . . . . . . . 23Totterdell, Anne . . . . . . . . . . . . . . . . . . . . . 42Transformative Learning Support Models in

Higher Education . . . . . . . . . . . . . . . . . . 30Transforming Information Literacy

Instruction Using Learner-centeredTeaching . . . . . . . . . . . . . . . . . . . . . . . . . 39

UUnderstanding Healthcare Information . . . .

27, 36Urquhart, Christine . . . . . . . . . . . . . . . . . . 36User Experience (UX) Design for Libraries 23User Studies for Digital Library Development

17Using Mobile Technology to Deliver Library

Services . . . . . . . . . . . . . . . . . . . . . . . . . . 19Using Web 2.0 for Health Information. . . 36

VVarnum, Ken. . . . . . . . . . . . . . . . . . . . . . . . 22The Virtual Reference Handbook . . . . . . . 44Virtual Reference Service . . . . . . . . . . . . . 44

WWalker, Peter . . . . . . . . . . . . . . . . . . . . . . . 44Walsh, Andrew. . . . . . . . . . . . . . . . . . . . . . 19Walton, Graham . . . . . . . . . . . . . . . . . . . . 36Watson, Les . . . . . . . . . . . . . . . . . . . . . . . . 13Watson, Margaret . . . . . . . . . . . . . . . . . . . 42Weaver, Margaret . . . . . . . . . . . . . . . . 13, 30 Web Accessibility . . . . . . . . . . . . . . . . . . . . 19Web Metrics for Library and Information

Professionals . . . . . . . . . . . . . . . . . . . . . 12Webb, Jo. . . . . . . . . . . . . . . . . . . . . . . . 37, 45Weber, Mary Beth . . . . . . . . . . . . . . . . . . . . 4Welsh, Anne . . . . . . . . . . . . . . . . . . . . . . . . 2Westbrook, Lynn . . . . . . . . . . . . . . . . . . . . 44Whatley, Patricia . . . . . . . . . . . . . . . . . . . . 32White, Martin . . . . . . . . . . . . . . . . . . . . . . 19Whyte, Angus . . . . . . . . . . . . . . . . . . . . . . . 8Wilson, T D . . . . . . . . . . . . . . . . . . . . . . . . . 26The Wired World . . . . . . . . . . . . . . . . . . . . 29Woodward, Hazel . . . . . . . . . . . . . . . . . . . 29

YYeo, Geoffrey . . . . . . . . . . . . . . . . . . . . 31, 34Young, Grant. . . . . . . . . . . . . . . . . . . . . . . . . 9Younger, Paula . . . . . . . . . . . . . . . . . . . . . . 36Your Essential Guide to Career Success . . 42

ZZeng, Marci Lei . . . . . . . . . . . . . . . . . . . . . . 3

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