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Start Your Own Handyperson Business!
Kourtnee Jackson
FabJob Guide to
Become a Handyperson
Business Owner
Visit www.FabJob.com
Contents
1. Introduction ............................................................................................9
1.1 A Career as a Handyperson ........................................................10
1.1.1 HowaHandypersonDiffersfromaContractor ............10
1.1.2 Services Provided by a Handyperson .............................11
1.2 The Home Improvement Industry .............................................12
1.3 BenefitsofBeingaHandypersonBusinessOwner .................12
1.4 Inside This Guide .........................................................................14
2. What a Handyperson Does ................................................................16
2.1 Specializations ..............................................................................16
2.1.1 Plumbing ..............................................................................17
2.1.2 Painting ................................................................................17
2.1.3 Electrical/Lighting ..............................................................18
2.1.4 Walls, Doors and Windows ...............................................18
2.1.5 Appliances ...........................................................................19
2.1.6 Flooring ...............................................................................19
2.1.7 Woodwork ...........................................................................20
2.1.8 Outdoors ..............................................................................20
2.1.9 Furniture Assembly/Fixes .................................................21
2.1.10SpecializingByPopulation ................................................22
2.1.11 Odd Jobs ...............................................................................22
2.2 ToolsoftheTrade .........................................................................23
2.2.1 Essential Tools: ....................................................................23
2.2.2 General Purpose Products and Equipment ....................25
2.2.3 PlumbingTools/Supplies ...................................................26
2.2.4 PaintingTools/Supplies .....................................................26
2.2.5 Electrical/LightingTools/Supplies ...................................27
FabJob Guide to Become a Handyperson Business Owner
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2.2.6 Woodwork ...........................................................................27
2.2.7 Outdoors ..............................................................................28
2.2.8 Where to Get Equipment, Tools, and Supplies ..............28
2.3 SoftwareandMobileAppsforYourHandyperson Business .........................................................................................29
2.4 How to Do a Client Consultation ...............................................30
2.4.1 Residential Client Needs Assessments ............................31
2.4.2 Commercial Client Needs Assessments .........................32
2.4.3 Estimates ..............................................................................39
2.5 How to Do It: Repair, Build, Replace Basics .............................39
2.5.1 Toilets and Sinks .................................................................40
2.5.2 Walls .....................................................................................41
2.5.3 Outdoors ..............................................................................43
2.6 HealthandSafetyProtocol .........................................................45
2.7 WorkingwithStrategicPartners ...............................................46
2.7.1 TypesofBusinessesYouCouldPartnerWith ................46
2.7.2 HowtoFindStrategicPartners .........................................47
2.7.3 ChoosingVendors ..............................................................48
3. GettingReady .......................................................................................54
3.1 SkillsandKnowledgeYouWillNeed .......................................54
3.1.1 KnowledgeaboutRepairs .................................................55
3.1.2 KnowledgeofGovernmentRegulationsforthe Home Improvement Industry ..........................................55
3.1.3 Interpersonal Skills .............................................................55
3.1.4 OrganizationalSkills .........................................................58
3.1.5 Business Skills .....................................................................60
3.2 LearningbyDoing .......................................................................61
3.2.1 VolunteerExperience .........................................................61
3.2.2 Apprenticeships ..................................................................63
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3.2.3 Part-Time Jobs .....................................................................64
3.3 Learn From Other Business Owners..........................................64
3.3.1 InformationInterviews ......................................................64
3.3.2 Mentoring ............................................................................66
3.3.3 Join Associations .................................................................69
3.4 EducationalPrograms ................................................................70
3.4.1 CertificatePrograms ...........................................................71
3.4.2 ContinuingEducationCourses ........................................71
3.4.3 Business Courses ................................................................72
3.5 ResourcesforSelf-Study ..............................................................73
3.5.1 Books ....................................................................................73
3.5.2 Websites ...............................................................................74
3.5.3 Home Improvement Clinics and Tutorials .....................75
4. StartingYourHandypersonBusiness ..............................................77
4.1 GettingStarted ..............................................................................77
4.1.1 CreatingaBusinessPlan ...................................................79
4.1.2 ChoosingaBusinessLegalStructure ...............................86
4.1.3 ChoosingaBusinessName ..............................................93
4.1.4 Franchising ..........................................................................94
4.1.5 ChoosingYourLocation ....................................................99
4.2 FinancialMatters ........................................................................102
4.2.1 Start-UpandOperatingExpenses ..................................102
4.2.2 Start-upFinancing ............................................................106
4.2.3 Taxes ...................................................................................111
4.2.4 Insurance ............................................................................112
4.2.5 SettingYourFees ...............................................................116
4.2.6 GettingPaid .......................................................................123
4.2.7 KeepingTrackofYourFinances .....................................129
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4.3 WorkingwithSupportStaff ......................................................133
4.3.1 Employees versus Contractors .......................................134
4.3.2 BeforeYouHire .................................................................135
4.3.3 FindingSupportStaff .......................................................137
4.3.4 The Interview Process ......................................................139
4.3.5 References ..........................................................................140
5. GettingCustomers .............................................................................142
5.1 ChooseYourTargetMarket ......................................................143
5.2 MarketingTools ..........................................................................145
5.2.1 PrintedMaterials ..............................................................145
5.2.2 YourPortfolio ....................................................................152
5.2.3 YourWebsite ......................................................................155
5.2.4 SocialMedia ......................................................................160
5.3 MarketingTechniques ...............................................................164
5.3.1 Advertising ........................................................................164
5.3.2 FreeMediaPublicity ........................................................168
5.3.3 Networking .......................................................................173
5.3.4 YourElevatorPitch ...........................................................176
5.3.5 Promotional Events ..........................................................180
5.4 SellingYourServices ..................................................................181
5.4.1 RespondingtoInquiries ..................................................182
5.4.2 ContactingCommercialClients .....................................184
5.4.3 MeetingwithaProspectiveClient .................................190
5.4.4 PreparingaProposal ........................................................194
5.5 Client Contracts ..........................................................................199
FabJob Guide to Become a Handyperson Business Owner
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FabJob Guide to Become a Handyperson Business Owner
Copyright©2016FabJobInc. • www.fabjob.com • 6
1. IntroductionIfyouaregoodwithyourhandsandenjoyfixingthings,youcouldcreateaprofitablebusinesswhereyourserviceswillalwaysbeindemand.
Astheownerofahandypersonbusiness(alsoknownasahandyman,jack-of-all-trades,oroddjobbusiness),youwillbeabletochoosethetypesofprojectsyouworkon,andhaveajobyearround.
When problems arise at home, many people aren’t equipped with the toolsorknowledgetohandlethem.That’swhentheyneedtohireahandyperson.Sometimes,youmightbeaherocomingintorescueahomeownerfromaDIYprojectgonewrong.Othertimes,youmightbetheforcethathelpsavertahouseholdcrisis.
“Rememberyou’rea‘fixer’andyou’regoingintosomeone’shomewheresomethingisbrokensoyou’rethehero!Ifyougenuinelyliketofixthingsthisisagreatjobforyouandyouwillbeverysuccessful,”says handyman business owner Israel Alvarez.
Youcanbuildyourowncommunityofhappycustomerswithyourpreparation,know-how,and“lifesaving”skillsasahandyperson!
FabJob Guide to Become a Handyperson Business Owner
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Youwilllearnhowtostartyourownsuccessfulhandypersonbusinessinthisguide.
1.1 A Career as a HandypersonThedailylifeofahandypersoncanbringamixtureofroutine,unique,andchallengingjobs.Youcaneasilybecomethego-topersonforalargeclientbaseinyourtownorbeyond.Nowadays,thejobofahandyperson doesn’t have to be limited to males either. Women are a growingsegmentoffemalerepairworkers,withcustomersseekingtherightpersonforthejob,nomatterthegender.Inmanycases,femaleclientsfeelmorecomfortablehiringawomantoentertheirhomeswhen at home alone.
Whileitiscommontofindahandypersonhandlingjobsatprivateresidences, you may also take on the role as an on-call handy professionalforsmallbusinesses,realestateagents,landlords,orpropertymanagementagencies.Asyougrowyourbusiness,itwillbeuptoyoutodecidewhatprojectsyoucanhandle–eitherasaone-personshoworwithateam.Youwilllearntocreateaworkflowsystemthathelpsyoustructureyourprojectsandschedule,aswellasleaveroomforsurprises.
1.1.1 HowaHandypersonDiffersfromaContractor
Ahandypersoncancompletearangeofprojectsaroundthehomethatdonotrequirealicense,suchasinstallingatoilet,painting,orreplacingagarbagedisposal.Smallerrepairs,maintenance,orprojectsthatonlyrequireonepersonaregenerallyhandledbyahandyperson.Forexample,changingalightfixture,orswappingoutairfiltersinaheatingunitcanbedonebyahandyperson.
Otherworkmaybefallintothecategoryofoddjobs.Ahandypersonmayormaynotpossessvocationaltraininginatradeoralicense.Someprojectsmayinvolvemoreextensiveworklikesewerlinerepair,HVAC(heating,ventilation,airconditioning),wallremoval,orextensiveelectrical repair. This is where a contractor would step in.
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Ageneralcontractorisaskilledworkerwhospecializesinlargescaleprojectsforconstruction,repair,orrenovation.Theyareknowledgeableinbuildingcodes,arelicensed,andoftenhavebeentrainedinatrade.Materials,supplies,andlaborareprovidedandcoordinatedunderthegeneralcontractor,aswellasbudgetmanagement.Theseprojectsusuallylastafewdaystoafewmonths.Subcontractors(e.g.painters,electricians)arehiredandoverseenbygeneralcontractorsforbigjobs.Smallerrepairsaregenerallynothandledbyageneralcontractor.
OthertypesofcontractorsthathomeownersorbusinessesmayhiredirectlyforaspecificproblemincludeHVACtechnicians,roofingspecialists, plumbers, electricians, or carpenters. A handyperson may possesssomeoftheskillsintheseareastoperformlighttasks,butheavier,moredetailedjobslikeroofreplacementarecarriedoutbythese specialists.
Lawsalsovarystatebystateastowhatjobscanbeperformedbyahandypersonversusacontractor.InCaliforniaforexample,anyjobover $500 that includes material and labor has to be done by a licensed contractor.Thegoodnewsisthatthereismorethanenoughworktogoaroundforboth!
1.1.2 Services Provided by a HandypersonAhandypersoncanbecalledupontoaddressanumberofneeds,fromminor,one-timerepairstocaulkinganentirerentalunit.Jobscanbeperformedinsideoroutside,withtheabilitytorotatewhatyouofferdependingontheseasonsortheregionyoulivein.Someofthereasonsahandyperson’sservicesarecalledonarefor:
•Painting
• Patch up cracks or nail holes
•Wallhangingjobs
• Tile replacement
• Furniture assembly
• Toilet repair
• Faucet issues
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•Installappliances(e.g.dishwasher,microwave,disposal)
•Installfixtures
•Changedoorknobs/locks
•Replacedamagedtrim
• Snow removal
•Yardlandscaping
•Deckrefinishing
While you will have leeway to provide these services and much more, itisagoodideatobegingeneratingideasforwhatyouwilloffer.Youmay also need to research which services are limited by your state orcountyintermsoflicensing,andstartstructuringyourbusiness’sofferingsaccordingtothoseterms.
1.2 The Home Improvement IndustryLike the medical industry, people are bound to seek out a remedy fortheirresidentialorcommercialrelatedills.Additionally,withthehousingmarketsbeginningtobounceback,morepeoplearebuyinghomesandotherpropertiesthatwillneedtobetakencareof,openingthegatesofopportunity.Youcanalsocountondealingswithbusinesseslookingtohireacompetentjackofalltrades.
AccordingtotheUnitedStatesDepartmentofLabor, the jobsinmaintenanceandhomerepairfieldsarepoisedtogrowthrough2024.Further, a study by IBIS world indicates that the home improvement industryisworth$3billionandgrowing.
1.3 BenefitsofBeingaHandypersonBusinessOwner
Beingtheownerofahandypersonbusinesswillallowyoutobuilditaccordingtoyourownstrengths,time,andinterests.Youhavetheabilitytoearnanincomeonaparttimeorfulltimebasis,growingyourbusinessasyouplease.Herearesomeofthemanybenefitsyoucanexpectinthisfabulouscareer…
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Help Others
Inmanycases,youwillbethefirstpointofcontactinwhatsomeconsiderastickysituation.Comingtotherescueofsomeoneinneedisindeedgratifying.Leakyroofnightmares,draftywindowsinanelderlycouple’shome,orpaintingababy’snurserycanbeconqueredunderyourcraftsmanship.Establishingyourselfasatrustworthy,skilledprofessionalwillguaranteeyourepeatcustomersforalongtime.
BeYourOwnBoss
Partofthejoyofowningyourownbusinessisnotonlywatchingthejourneyunfold,butsteeringtheship.Owningyourownbusinessmeanssettingyourhours,choosingyourownprojects,andtakingcharge.Beingincontrolofyourdailyworkdecisionsandthelongtermoutcomeofyourprofessionallifeissomethingyouhavetolookforwardto.
BeSeenasanExpert
Yourhandypersonbusinesscansetyouuptobecomeanauthorityinyourfield.Peoplewilllooktoyouforadviceandhireyoutohelpfinishtheirtaskswithoutbeingstressed.Asyoubuildyourbusinessandhelpyourclientsfindsolutionstounpredictablerepairs,botchedprojects,orhomemaintenanceresponsibilities,wordwilltravelandyour popularity and reputation will increase.
Youwillgetachancetointeractwithmembersofyourcommunityasyoudevelopaprofessionalnetwork.Handypersonbusinessownersrecognizethatnetworkingisoneofthemostimportantwaystomakecontactsandgathernewclients.Asyoudevelopasolidreputation,youwillfindthatyoumaybecomeknowninyourownarea,andcertainlyin your business community.
MeetNewChallenges
Some days, when you arrive at a homeowner’s residence, the scene canbeadisaster.Othertimes,itcanjustrequireextra-sharpproblemsolvingabilities.Fromunfinishedprojectstoemergencyleaks,yourdaywillgreetyouwithanewchallenge.Bylearninghowtoflipthese
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scenariosontheirheads,youwillmastertheseobstacles,gainingexperiencealongtheway.
FinancialRewards
Withsomanypeoplewillingtoinvestinatrustworthyprofessionallikeyou,youhavetheabilitytoturnyourbusinessintoaprofitableventure.Yourentrepreneurialpursuitastheownerofahandypersonbusinesswillallowyoutoscaleasyouwant,whenyouwant.Projectbyproject,youcanbuildalucrativeincome!
1.4 Inside This GuideInthepagesthatfollow,youwillfindoutexactlywhatyouneedtodototurnyourpassionsintoasuccessfulbusiness.Youwilllearnhowtopackageandmarkettheskillsyoualreadyhave,andhowtoacquiretheskills that may be new to you.
Chapter2(WhataHandypersonDoes)willintroduceyoutoareasofspecializationforyourhandypersonbusiness.ShouldIspecialize?Whatarethebestwaystooffermyexpertise?Youwillbeintroducedtopotentialmarketsforyourskillsandinterests.Youwillalsolearntoolsofthetrade,howtomakesmallrepairs,andhowtoworkwithclients. Chapter3(GettingReady)helpsyouprepareforgettingintothehomemaintenancebusiness,nomatterwhichbranch.Wediscusswaystolearnhands-on,educationandcertificationprograms,andresourcesforself-study.Inadditiontoknowingyourownspecialty,havingcertainsetsofskillsinbusiness,communication,andcustomerservicewillnotonlyimpressyourclients,butmakeiteasierforyoutomanageyourday-to-dayactivitiesastheownerofahandypersonbusiness.
InChapter4(StartingYourHandypersonBusiness),youwilllearnhowtosetupyourhandypersonbusiness.Coveringalltheessentialsofstartingabusiness,you’lllearnthelegal,financial,andplanningaspectsofrunningabusiness.Learnhowtosetfees,andoperateyourbusinessfromhomeoranoffice,withorwithoutemployees.Wehelpyoutosimplifyandstreamlinebusinessprocessessotheyaren’tintimidatingoroverwhelmingonceyoustartearningmoney.
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InChapter5(GettingCustomers)youwilllearnavarietyofmarketingstrategies tohelppromoteyourbusiness.Buildingaportfolio,leveragingsocialmedia,andteamingupwithfriendsandfamilyarealldiscussed.Combiningtrustyoldschooltechniqueswithtechsavvymethodscanhelptoboostyourvisibilityforthosewhoneedyourservicesthemost.Ourexpertshavesharedtheirtipsonhowtheygrewtheirbusinesses,andwhat’sworkedbestforthem.
YouhavereachedtheendofthisfreesampleoftheFabJob Guide to Become a Handyperson Business Owner. To order and download thecompleteguidegotowww.fabjob.com/program/become-a-handyperson-business-owner/.