Alf B. Proven

Product Owner - Fronter

F R O N T E R - Y e s t e r d a y , T o d a y & T o m o r r o w

• Fronter Yesterday – what we have done so far in 2017

• Fronter Today – status of Fronter September 2017

• Fronter Tomorrow – Roadmap 2018

Agenda

• Roadmap 2017 Q1

• Organisational

change

• Roadmap 2017 Q2

• Feedback loopYesterday

ORGANISATIONAL CHANGES

• Team in Russia deprecated

• Hiring of 3 new teams

• 2 new UX designers

• Reorganising existing teams

• Onboarding and Knowledge transfer

Fronter Roadmap Timeline 2017 Q2 v3.0 English

Q1 - 2017Q4 – 2016 Q2 - 2017 Q3 - 2017 Q4 - 2017 2018

Mobile App

UI/UX part 2Global navigation, Today page, Assignment tool

Assignment part 2Sound Recorder, OES,

Online Edit PDF, Anonymous, Group ,

Peer review, Links

Google Drive

Assignment part 1Feedback loop

Test Tool

Absence Tool 10%

Integration Framework - Stabilisation

UI/UX part 1

Plagiarism part 1

Back to School

2017

Retire hand-inBefore SOY 2018

LTIOnboarding + KT New Teams

Onboarding Users?

Requested changes/Improvements

Large building optimisations

ILP part 2

Plagiarism part 2

ILP part 1

SOY/B2S?

Onboarding + KT New Teams

Core ToolsSOY/B2S

Summary of Fronter plans until Start of Year – SOY 2017

- Improvements to the ILP tool

- Improvements of the ILP report

- Improvements to the Absence tool, and

added support for 10% rule

- Additional support for Plagarism provider

in The Assignment Tool

- New “Feedback Loop” Functionality in the

Assignment Tool

- Improvements to the Test Tool

- New question type in Test Tool - Cloze Test

- Release of the new Nordlys skin

Assignment Tool – Feedback loop – released summer 2017

Feedback Loop expectations

- Enable Teachers and Students to

communicate inside the Fronter Platform

directly connected to an assignment

- The student can post a comment about

the assignment to the teacher. And the

Teacher can reply directly in relation to

the assignment

- Remove confusion about what

assignment the comment is related to

- Easy to find the communication without

having to search through an already

overfilled personal mailbox

• Roadmap Q3 2017

• Niflheim project

• Absence Tool 10%

• Plagiarism tool Urkund

• ILP?

• SOY “completed”

• New webpages with new status page

Today

Fronter Roadmap Timeline 2017 Q3

Q1 - 2017Q4 – 2016 Q2 - 2017 Q3 - 2017 Q4 - 2017 2018

UI/UX part 2Global navigation, Today page, Assignment tool

Assignment part 2Sound Recorder, OES,

Online Edit PDF, Anonymous,

Group , Peer review, Links

Assignment part 1Feedback loop

Test Tool

Absence Tool 10%

Integration Framework - Stabilisation

UI/UX part 1 – New Nordlys skin

Plagiarism part 1

Back to School

2017

Retire hand-inbefore SOY 2018

LTI

Onboarding + KT New TeamsLarge building optimisations

ILP part 2

Plagiarism part 2

ILP part 1

Onboarding + KT New Teams

SOY/B2S

GDPR - EU DirectiveSecurity, deleting customers, portability

Feedback loop adjust.

Test tool Cloze test release

Copy Room rebuild

Office 365 Integration

• Goals of Niflheim

• Upgrade infrastructure

• More resilient and stable services

• Better monitoring and alerting

• Protect againstcommon threats suchas DDOS attacks

• Improve uptime

NIFLHEIM PROJECT

Status

First part of project done during summer/fall 2016- Improved Content Delivery Network – making Fronter content accessible closer to the user- DDOS protection- Started to automate configuration management

Second part of project took place this summer- Network improvements- New Load Balancers- Upgraded Integration and Management servers- Testing upgrading web servers

Third and last part of project ongoing for a fewmore months- Rolling out web server upgrades- Finalize network improvements

No DDOS incidents in over 18 months

Total number of incidents reduced by over 40% so far in 2017 compared to same period2016

Uptime YTD > 99.95%

Improved performance during SOY 2017 compared to 2016

Results

• 99.99% VISION

• 99.99% equals 4 minutes 23 seconds a month

• Average for 2016 was 99.57%, or 3 hours 8 minutes 28 seconds

• Average pr September 2017 is 99.95%, or 21 minutes 55 seconds

99.99% UPTIME VISION

99.99% Uptime Vision

What do we mean by ”uptime”?

• “Uptime measures the amount of

time that Fronter is available for our

users - to do their work, using all the

functions they need with an

acceptable response time” Torgeir Lyngstad, Director of Engineering

• Things we can control

Availability total Excluding out-

of-our-control

June 2016 99.73% June 99.98%

July 99.99% July 99.99%

August 99.92% August 99.92%

September 96.78% September 96.86%

October 99.93% October 99.93%

November 99.96% November 99.96%

December 100% December 100%

January 2017 99.99% January 17 99.99%

February 100% February 100%

March 99.85% March 99.85%

April 99.95% April 99.95%

May 99.86 May 99.86

June 100% June 100%

July 100% July 100%

August 99.97% August 99.97%

Niflheim in shortWhen the project

started, data travelled onwinding gravelroads,

with traffic jams during rushhours

By the end of the project– data will travel on

express highways with a steady flow, even at

rushhours

Absence 10% - released august 2017

• Goals Urkund CPS

• Set up Fronter to communicate with Urkund

• Communication via CPS –Centralised PlagiarismService

• Present summary ofplagiarism check insideFronter

• Plagiarism part 2 – migratedocuments to Urkund

Fronter has previously been set up to use Ephorus for plagiarism checks

To increase flexibility, Fronter has now been set up for Urkund, a Swedishcompany, as a new plagiarsim provider

Fronter communicates with Urkund through CPS – a standardised service developed by itslearing, and shared with itslearning

WHAT ABOUT ILP/IUP?

• Development done for print and report

• Waiting for infrastructureupgrade to release

• Fixing bugs and someUX improvements

• SOY ”Completed”

• How has this beenfor you?

We have had one major challenge – Copy Room• Hot fix in place• Working on a permanent fix – rebuilding the functionality

New Fronter Status page

Want to know more about Fronter releases?

http://www.itslearning.eu/fronter-product-updates

Absence 10% - release process

• ROADMAP 2018

3 main focus areas:

• Core Tool

• UX improvements

• Integration with 3rd

partiesTomorrow

Beyond

&

Fronter Roadmap Moving into 2018

3 main topics: Core Tool, Improved UX and 3rd party Integration

Q1 - 2018Q4 – 2017 Q2 - 2018 Q3 - 2018 Q4 - 2018 2019

Mobile App?

UI/UX part 2

Assignment part 2Sound Recorder, OES,

Online Edit PDF, Anonymous, Group , Peer review, Links

Google Drive

Back to School

2018

Retire hand-in before SOY 2018meaning not possible to create new hand-ins,

but still read access old hand-ins

LTI

Unplanned workAll things we did not plan for, but we

have to fixOffice 365?

Nordlys skin

Global Navigation

Today PageCalendar

Notifications

Messages

FavouritesImproved search

GDPRGeneral Data Protection

Regulation - EU

Plagiarism part 2

Assignment ToolGeneral clean up

Consistency

Intuitive

Page Tool Members Tool?

General performance improvements

Core Tool – ASSIGNMENT – Replacing old with new

Retire hand-in before SOY 2018meaning not possible to create new hand-ins

but still read access old hand-ins

Assignment part 2MultiMedia Recorder

OES

Online Edit PDF

Group

Peer Review

Links

USER EXPERIENCE Improvements

UI/UX part 2

Nordlys skin, Global navigation, Assignment tool clean-up Today page

Today PageCalendar

Notifications

Messages

Favourites

Assignment ToolGeneral clean up

Consistency

Intuitive

Page Tool

Members Tool

Assignment Tool – Feedback loop released summer 2017 v1.0

Assignment Tool – Feedback loop v2.0 iteration UX

New skin – Nordlys and New Search functionality v1.0

New skin – Nordlys and New Search functionality v2.0

New skin – Nordlys and New Search functionality v2.1

3rd PARTY INTEGRATIONS

LTILearning Tool Interoperability

Office 365

Google Drive

General performance improvements

• GDPR

• Project startedaugust 2017

• Will be completedby May 2018

The primary objectives of the GDPR are to give citizens and residents back control of their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.

intend to strengthen and unify data protection for all individuals withinthe European Union (EU). It also addresses the export of personal data outside the EU.

EVERYTHING ELSE

Unplanned workAll things we did not plan for, but we have to fix