EXUS RMA Form Page 1 of 2 6/1/2018

ITEMS TO SUBMIT (MUST HAVE!): BILL OF LADING PICTURES DELIVERY RECEIPT NOTING DAMAGE

E X U S S H U T T E R S

ACCOUNT #:

COMPANY NAME:

CONTACT:

ORDER #:

LINE NUMBER(S):

CONTACT PHONE #:

ORDER DATE:

SIDE MARK:

Please fill out section below for freight company damage ONLY

DATE OF CLAIM:

CARRIER NAME:

DELIVERY RECEIPT/BILL OF LADING #:

(DELIVERY LOCATION) ADDRESS:

CITY:

RMA FORM

http://www.exusshutters.com orders@exusshutters.com TEL: 877-228-EXUS(3987) FAX: 972-242-5224

RMA #:

Office Use ONLY

RECEIPT OF SHIPMENT DATE:

ITEM PANEL QTY:

STATE: ZIP:

DESCRIPTION OF ISSUE (PLEASE GIVE DETAILED EXPLANATION OF ISSUE):

(RMA FORM CONTINUED ON NEXT PAGE)

DAMAGE BOX QTY:

EXUS RMA Form Page 2 of 2 6/1/2018

RMA FORM (CONTINUED)

ACTION TO BE TAKEN:

REASON CODES IDENTIFIED

1) Order Mistake

2) Customer Order Mistake

3) Order Clarification Error on Exus

4) Drawing Error on Exus

5) Production Error

6) Product Quality

7) Drawing Confirmation Error

(Exus Drawing Wrong and Customer Confirmed)

EXUS REPAIR EXUS REMAKE CUSTOMER REPAIR LOCAL REPAIR

REASON CODE (FROM ABOVE):

REPAIR FACILITY:

AMOUNT TO PAY:

CLAIM SETTLEMENT DATE:

CLAIM RESOLUTION:

RMA ENTITY TO PAY:

EST. RMA TIME:

RMA START DATE:

RMA SHIP DATE:

Office Use ONLY

APPROVED BY: ________________________________________________

SIGNATURE: __________________________________________________ APPROVAL DATE: ___________________________