Experiences From Scotland

Prof George Crooks OBEMedical Director NHS 24

Director Scottish Centre for Telehealth and Telecare

NHS 24 The National Telehealth Service Provider for

Scotlandincluding

The Scottish Centre for Telehealth and Telecare

OUR VISION IS THAT BY 2020:

Everyone is able to live longer healthier lives at home, or in a homely setting. We will have a healthcare system where we have integrated health and social care, a focus on prevention, anticipation and supported self management. When hospital treatment is required, and cannot be provided in a community setting, day case treatment will be the norm. Whatever the setting, care will be provided to the highest standards of quality and safety, with the person at the centre of all decisions. There will be a focus on ensuring that people get back into their home or community environment as soon as appropriate, with minimal risk of re-admission

Number of Carers ↓

Number requiring care

The Key to Success

National Strategy forTelehealth and Telecare

InternetTV

TelecareFace

2FaceSMS

Video

Mobile

Phone

SERVICE

REDESIGN

ICT

Education and Training

Do not use disease specific solutions

ONEPROBLEM

KeepIt

Simple

From Supportive Self Management

To

Co Production

Community Engagement

Themes from community engagement

• Giving back • Caring for others• Recognising resilience• Sharing skills and experience with others• Connecting people and communities• Technology

Service Model

Service Model

Local community

• A previous analysis from Frost & Sullivan into European remote patient monitoring markets, said that the quality and benefits of the technology is making it increasingly attractive to vendors across the continent.

• The study found that the remote monitoring market earned revenues of €11 million in 2007 and estimates this to reach €253 million in 2014.

The Scottish Assisted Living Programme Board

The Board

• Service Providers• Government (cross sectoral)• Enterprise Organisations• Academia• Voluntary Sector• Patient/Service User Representatives

SALP Objectives to 2015

• Scotland as test bed for innovative telehealthcare & telemedicine services/ products

• Centres of Excellence in place to support collaborative working

• Improved independence, health & wellbeing for at least 10,000 people with LTC and carers support

• First stage of National Info & Care Service for people with long term health & care issues

• Emerging public consumer market for THC • Creation of new business & employment

opportunities

DALLAS

Collaboration the Key to Success

Innovation Centrefor

Digital Health

• Funding• University Led• Industry Supported• Delivery Organisations founding PARTNERS

European Engagement