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introduction into experience marketing
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experience economy
experience as new trend
cut through the clutter
more than a label
Experience Marketing provides a microcosm of how life with an excellentbrand can be.
This microcosm derives its energy and impact from the immediacy of a direct appeal to the senses, emotions, and psychological requirements as well as the enduring need of individuals for human, notvirtual, experience.
Key principles of a well-crafted brand experience include the following:
• Authenticity• Customer centricity• Brand personification• Interactivity• Immersion• Ego-satisfying stories• Sustainability• Intimacy• Measurement