exchange 2007 lab manual

Lab Instructions and Answer Key for Course: 5047B Introduction to Installing and Managing Microsoft ® Exchange Server 2007 SP1

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Lab Instructions for Module 1: Overview of Microsoft Exchange Server 2007 and the Active Directory Directory Service

Table of Contents Lab: Overview of How Exchange Server 2007 and

Active Directory Work Together 1 Exercise: Explaining How Exchange Server 2007 and

Active Directory Work Together 2

Lab Instructions for Module 1: Overview of Microsoft Exchange Server 2007 and the Active Directory Directory

Service 1

Lab: Overview of How Exchange Server 2007 and Active Directory Work Together

After completing this lab, you will be able to explain how Active Directory and Exchange Server 2007 work together.

Estimated time to complete this lab: 30 minutes

Lab Setup You do not need to use any virtual machines for this lab.

Lab Scenario A. Datum Corporation is a consulting company specializing in enterprise Exchange Server deployments. The corporation has been asked to create high-level designs for deploying Exchange Server 2007 for several customers. The customers submitted their Active Directory configurations to A. Datum. Your job is to plan the Exchange Server deployments. The organizations need to know if they need to make any changes to their Active Directory structure before they can deploy Exchange Server 2007.

2 Lab Instructions for Module 1: Overview of Microsoft Exchange Server 2007 and the Active Directory

Directory Service

Exercise: Explaining How Exchange Server 2007 and Active Directory Work Together

Instructions In this exercise, use the following scenarios to prepare the high -level designs for each organization. Designate one of your team members as your team’s presenter, and another as your recorder. Be prepared to present your team’s solutions to the class.

Scenario 1: Tailspin Toys recently completed a buyout of Adventure Works. Both companies use Windows Server 2008 and Active Directory. Because the buyout was only recently completed, Tailspin Toys and Adventure Works each have their own separate Active Directory forest consisting of a single tree. Tailspin Toys has a single domain in its Active Directory forest named tailspintoys.com. Tailspin Toys has two physical locations in Vancouver and Miami. An Active Directory site is configured for each location.

Adventure Works also has a single domain in its Active Directory forest named adventureworks.com. Adventure Works has a single physical location in Vancouver. No Active Directory sites have been configured for adventureworks.com.

Scenario 2: Woodgrove Bank is a regional bank in the southeastern United States, encompassing five states. The head office is in Miami, and there are state offices in each of the other four states. The domain in Miami is Woodgrove.com. Other states are each in their own child domain. All users in each state log into their own sub-domain. This domain structure was originally a Microsoft Windows NT® network that has been upgraded to Windows Server 2003.

Scenario 3: Northwind Traders has an Active Directory forest with only one domain named northwindtraders.com. Northwind Traders has three physical locations, each with its own organizational unit in the domain. This network was originally a single physical location and a domain controller was added for each physical location. Active Directory is running with the default configuration, and users occasionally complain about slow logons.

Lab Instructions for Module 1: Overview of Microsoft Exchange Server 2007 and the Active Directory Directory

Service 3

Discussion Questions After the teams have delivered their solutions to the class, answer the following questions:

Q What are the components that Exchange Server relies on and which need to be in place?

A Exchange Server relies on Active Directory to function properly, such as the required correct placement of domain controllers and global catalog servers. DNS must also be properly implemented to allow Exchange servers and clients to query information for Active Directory.

Q For scenario 1, what Active Directory changes should be made? A The two existing Active Directory forests should be merged into a single forest. This

enables them to have a single Exchange Server organization with a single global address list. They may also consider migrating into a single domain with multiple OUs, but this would not affect the Exchange Server deployment.

Q For scenario 1, what Active Directory sites should be configured? A A site should be configured for each physical location. Three Active Directory sites

should be created for Miami, Vancouver Tailspin Toys, and Vancouver Adventure Works. If network links are fast enough, it may be possible to combine both Vancouver locations into a single site.

Q For scenario 1, where should deployment of domain controllers and global catalog servers occur?

A Domain controllers and global catalog servers should be implemented at each site with a computer running Exchange Server. The current configuration has a separate domain for each site and should have a domain controller and global catalog server for each site.

Q For scenario 2, what Active Directory changes should be made? A No Active Directory changes are required, although consideration could be given to

migrating to a single domain.

Q For scenario 2, what Active Directory sites should be configured? A A site should be configured for each physical location. Five Active Directory sites

should be created for Miami and the four other states.

4 Lab Instructions for Module 1: Overview of Microsoft Exchange Server 2007 and the Active Directory

Directory Service

Q For scenario 2, where should domain controllers and global catalog servers be deployed?

A Domain controllers and global catalog servers should be implemented at each site with a computer running Exchange Server. The current configuration has a separate domain for each site and should have a domain controller and global catalog server for each site.

Q For scenario 3, what Active Directory changes should be made? A No Active Directory changes are required.

Q For scenario 3, what Active Directory sites should be configured? A A: A site should be configured for each physical location. Three Active Directory

sites should be created. The current slow logon problem is indicative of sites not being configured.

Q For scenario 3, where should domain controllers and global catalog servers be deployed?

A Domain controllers and global catalog servers should be implemented at each site with a computer running Exchange Server. The domain controller at each site should also be configured as a global catalog server.

Q When scaled out, why does routing become critical? A In a small organization with a single site, routing is relatively unimportant because

communication among all of the servers is fast and reliable. In a larger organization, with many physical sites, routing is important. When the large organization’s physical sites are poorly implemented, such as when site links are configured with incorrect costs (causing inefficient routing), unnecessary network traffic is created that overwhelms network links. In addition, incorrectly configured routing may result in unreliable message delivery.

Q Will your organization need to make changes to your Active Directory configuration before deploying Exchange Server 2007?

A Answers will vary. However, in most cases, students will already have a well defined Active Directory structure implemented. This structure will likely have been in place for some time. The most common change would be to refine the sites and site links.

Lab Instructions for Module 2: Installing Exchange Server 2007

Table of Contents Lab 1: Installing Microsoft Exchange Server 2007 1 Exercise 1: Preparing the Environment for

Exchange Server 2007 3 Exercise 2: Installing Exchange Server 2007 5 Lab 2: Verifying an Exchange Server 2007

Installation 6 Exercise: Verifying an Exchange Server

Installation 7

Lab Instructions for Module 2: Installing Exchange Server 2007 1

Lab 1: Installing Exchange Server 2007

After completing this lab, you will be able to:

• Prepare the environment for an Exchange Server 2007 installation. • Install Exchange Server 2007.


Lab Setup For this lab, you will use the available virtual machine environment. Before you begin the lab, you must:

• Ensure that all virtual machines have been shut down. • On 5047B-SYD-LAB, the E drive should be mapped to C:\Program Files\Microsoft

Learning\5047\Drives\Exchange2007SP1.iso. It will appear in Windows Explorer as Exchange2007 (E:). If the .iso file is not connected, complete the following steps to connect it: On the host computer, click Start, point to All Programs, point to Microsoft

Virtual Server, and then click Virtual Server Administration Website.

Under Navigation, click Master Status, and then click 5047B-SYD-LAB. In the context menu, click Edit Configuration. In the CD/DVD area, ensure that the line ISO image “Exchange2007Setup.iso” is listed. If it is not, complete the following steps.

2 Lab Instructions for Module 2: Installing Exchange Server 2007

Under “5047B-SYD-LAB” Configuration, click CD/DVD.

On the “5047B-SYD-LAB” CD/DVD Drive Properties page, click Known image files. In the Fully qualified path to file text box, type C:\Program Files\ Microsoft Learning\5047\Drives\Exchange2007SP1.iso. Click OK.

Note: If you are using a 64 bit host computer, you will need to type c:\Program Files (x86)\Microsoft Learning\5047\Drives\Exchange2007SP1.iso as the path.

• To start the lab, start the Microsoft Learning Lab Launcher by double-clicking the 5047B shortcut on the desktop, and clicking Launch beside 5047B-SYD-LAB. After the computer starts, log on using the following credentials: • User name: Administrator

• Password: Pa$$w0rd

• Domain: NORTHWINDTRADER

Lab Scenario You are a new messaging administrator for A. Datum Corporation, an enterprise-level organization. A. Datum is planning to upgrade their existing Exchange Server 2003 organization to Exchange Server 2007. However, in preparation for the upgrade, a test environment is being configured to enable the existing messaging administrators to become familiar with the new Exchange Server 2007 features.


Exercise 1: Preparing the Environment for Exchange Server 2007

In this exercise, you will ensure that the environment is ready for a new installation of Exchange Server 2007.

Scenario A server running Windows Server 2003 has been configured for you in the test lab. Before installing Exchange Server 2007 on the server, you must ensure that it meets the necessary requirements. This should be a typical install, which includes the Mailbox server role, Client Access server role, and Hub Transport server role.

Tasks Supporting information

1. Verify the operating system meets Exchange Server 2007 requirements.

• View the operating system version in the properties of Computer.

2. Verify that Internet Information Services (IIS) is not installed.

• Open the Administrative Tools menu to verify that Internet Information Services (IIS) is not listed.

3. Install the Web Server (IIS) server role.

• In Server Manager, add the Web Server (IIS) server role with the following additional role services:

• ISAPI Extensions • Basic Authentication • Windows Authentication • Digest Authentication • Dynamic Content Compression • IIS 6 Metabase Compatibility • IIS 6 Management Console.

4. Install the Windows PowerShell feature.

• In Server Manager, install the Windows PowerShell feature

5. Verify the DNS settings. • Open DNS in Administrative Tools. • View the records in _tcp.dc._msdcs.Northwindtraders.com. • Verify that that SYD-LAB is a domain controller and that the

DNS records for SYD-LAB are present. • Open a Command Prompt window and run ipconfig /all.

Notice that the server is using 127.0.0.1 as the DNS server. This means it is using itself for DNS.



6. Review hardware requirements.

• In the Properties of Computer, view the processor and memory configuration. This computer has a 32-bit processor and insufficient memory for production deployment. However, this is sufficient for testing purposes.

• View the available disk space and partition format in the properties of the D drive. There is enough free disk space to install Exchange Server 2007, and the disk is formatted as NTFS.

7. Review software requirements.

• Open Active Directory Users and Computers. • In the properties of the domain, raise the domain functional

level to Windows Server 2008 functional level. • Close Active Directory Users and Computers.

8. Prepare Active Directory for Exchange Server 2007 installation.

• Open a Command Prompt window and run D:\setup.com /PrepareAD /OrganizationName:“NorthWind Traders”.

• When the setup operation has completed successfully, the command prompt will close automatically.

Note: The answers to the labs are on the Student Materials CD.


Exercise 2: Installing Exchange Server 2007

Introduction In this exercise, you will perform the Exchange Server 2007 installation. Based on the messaging engineer’s instructions, the first server you are configuring for the test environment is a typical installation.


• Install Microsoft Exchange Server 2007.

• Perform a typical installation of Exchange Server 2007 to C:\Program Files\Microsoft\Exchange Server and accept the default options except: • Allow Outlook 2003 clients.


Important: Do not shut down the virtual machine. You will verify the Exchange Server installation in the next lab.


Lab 2: Verifying an Exchange Server 2007 Installation

After completing this lab, you will be able to verify an Exchange Server installation.



• Ensure that the 5047B-SYD-LAB virtual machine is running, and log on, using the following: • User name: Administrator



Lab Scenario The messaging engineer has provided you with a design document and server configuration specifications. You need to prepare a Windows Server 2003 computer to install Exchange Server 2007 and then verify the installation.


Exercise: Verifying an Exchange Server 2007 Installation

Introduction In this exercise, you will verify an Exchange Server 2007 installation. The messaging engineer has left you a series of post-installation verification steps to perform after your default installation is complete.

To verify the configuration of your server, you will:

• View the Exchange Server services. • View the Exchange Server folders. • Send a test message. • Run the Exchange Server Best Practices Analyzer Tool.


1. View the Exchange Server services.

• Open the Services console. • Read the description for each Exchange Server service.

2. View the Exchange Server folders.

• Using Windows Explorer, browse to C:\Program Files\ Microsoft\Exchange Server. This list of folders includes ClientAccess, Mailbox, and TransportRoles. The three roles were installed as part of the typical setup.

3. Install and configure a new user mailbox.

• Open the Exchange Management Console. • By right-clicking Recipient Configuration, create a new mailbox for

the Administrator account. • By right-clicking Recipient Configuration, create a new mailbox

with a new user account named TestUser and a password of Pa$$w0rd.

4. Send a test message. • Using Internet Explorer, open http://SYD-LAB/owa. • Log on as TestUser and send a message to Administrator. • Close Internet Explorer.

5. Read the test message. • Using Internet Explorer, open http://SYD-LAB/owa. • Log on as Administrator and read the message from TestUser. • Close the test message.



6. Configure the Exchange Server Best Practices Analyzer.

• Open the Exchange Server Best Practices Analyzer from the Toolbox in the Exchange Management Console.

• Select the options to not check for updates and not join the Microsoft Customer Experience Improvement Program. The virtual machine does not have Internet connectivity.

7. Run a scan using the Exchange Server Best Practices Analyzer.

• Run a health check scan and identify it as Post-Installation Test.

8. View the Exchange Server Best Practices Analyzer report.

• After the scan is complete, view the report. • Read the Offline address book definition is missing issue on the

Critical Issues tab and prevent it from displaying again. • View additional information about how to resolve this issue.

Note: The answers to the lab are on the Student Materials CD.


To prepare for the next module 1. For each running virtual machine, close the Virtual Machine Remote Control window.

2. In the Close box, select Turn off machine and discard changes. Click OK.

3. In the Lab Launcher, next to 5047B-SYD-DC1, click Launch.

4. 5047B5047B5047B5047B.

Lab Instructions for Module 3: Configuring Mailbox Server Roles

Table of Contents Lab: Configuring Mailbox Servers 1 Exercise 1: Configuring Storage Groups and

Database Files 3 Exercise 2: Configuring a Public Folder and

Store Referrals 5

Lab Instructions for Module 3: Configuring Mailbox Server Roles 1

Lab: Configuring Mailbox Servers

After completing this lab, you will be able to configure:

• Storage groups and database files. • Public folders and public-folder replication.


2 Lab Instructions for Module 3: Configuring Mailbox Server Roles


Ensure that all virtual machines have been shut down from the previous exercises.

Start the 5047B-SYD-DC1, 5047B-SYD-EX2, and 5047B-SYD-CL1 virtual machines, and then log on, using the following:

• User name: Administrator • Password: Pa$$w0rd • Domain: Adatum

Important: When you start the virtual machines, ensure that you start 5047B-SYD-DC1 first and that it is fully started before starting any other virtual machines. If you receive a notification that one or more services failed to start when starting a virtual machine, open the Services console on the virtual machine and ensure that all Microsoft Exchange services that are configured to start automatically are started.

Lab Scenario You have been asked to install and configure an Exchange server. You are going to add users, so you need to create two databases in separate storage groups. There are different storage requirements for each set of users.


Exercise 1: Configuring Storage Group and Database Files In this exercise, you will create storage groups and databases by using the Exchange Management Console and the Exchange Management Shell. In addition, you will configure mailbox storage limits.

Scenario The messaging engineer left instructions indicating that you need to create a storage group and configure a database for the executive group and a storage group and database for the accounting group. The executive’s database should be configured with no mailbox limits. The accounting group’s database should be configured so that the mailbox does not send messages after the mailbox size reaches 100 MB.


1. Create a storage group for the executive group by using the Exchange Management Console.

• On SYD-DC1, open the Exchange Management Console. • In the console tree, browse to the Mailbox node under Server

Configuration. • Create a new storage group on SYD-DC1 named Exec and

accept the default file system locations.

2. Create a database for the executive group.

• Create a new mailbox database named ExecMail in the Exec storage group and accept the default file system location.

3. Configure no mailbox limits for the executive group.

• Open the properties of ExecMail. • Remove all mailbox limits. • Close the Exchange Management Console.

4. Create a storage group for the accounting group by using the Exchange Management Shell.

• Start the Exchange Management Shell. • Create the Acct storage group on SYD-DC1 with default options

by using the New-StorageGroup cmdlet. • Server: SYD-DC1

• List the storage groups on SYD-DC1 by using the Get-StorageGroup cmdlet. • Server: SYD-DC1

5. Create a database for the accounting group.

• Using the Exchange Management Shell, create the AcctMail mailbox database in the Acct storage group by using the New-MailboxDatabase cmdlet. • StorageGroup: SYD-DC1\Acct • Name: AcctMail

• List the mailbox databases on SYD-DC1 by using the Get-MailboxDatabase cmdlet. • Server: SYD-DC1



6. Use the Exchange Management Shell to configure the database for the accounting group to prohibit sending messages if the mailbox is over 100 MB.

• Configure a warning quota for AcctMail of approximately 80 MB by using the Set-MailboxDatabase cmdlet. • IssueWarningQuota: 80MB

• Configure a prohibit send quota for AcctMail of approximately 100 MB by using the Set-MailboxDatabase cmdlet. • ProhibitSendQuota: 100MB

• Remove any prohibit send and receive quota. • ProhibitSendReceiveQuota: unlimited

• Close the Exchange Management Shell. • View the accounting group storage group and mailbox database

in the Exchange Management Console. • After verifying the configuration changes, mount the AcctMail

database and then close the Exchange Management Console.



Exercise 2: Configuring a Public Folder and Store Referrals In this exercise, you will create a new storage group for public folders, create public folders, and replicate public folder contents between two servers.

Scenario Both the executive group and the accounting group need a public folder to store shared information. To make the public folders fault-tolerant, they must be replicated between two Mailbox servers.


1. Create a storage group for public folders on SYD-EX2.

• On SYD-EX2, open the Exchange Management Console. • Create a new storage group named Replicas on SYD-EX2 using

the default file locations.

2. Create a new public folder database on SYD-EX2.

• Create a new public folder database named ReplicaDB in the Replicas storage group using the default file system location.

• Close the Exchange Management Console.

3. Create a new public folder for the executive group by using Outlook.

• On SYD-CL1, log on as Administrator. • Open Outlook and create the Executive public folder by using the

folder list.

4. Create a new public folder for the accounting group on SYD-DC1 by using the Exchange Management Console.

• On SYD-DC1, start the Exchange Management Console. • In the Public Folder Management Console, create a new

public folder named Accounting.

5. Replicate the Executive and Accounting public folders on SYD-DC1 and SYD-EX2.

• Configure the Executive public folder with replicas on SYD-DC1 and SYD-EX2 by using the Public Folder Management Console.

• Configure the Accounting public folder with replicas on SYD-DC1 and SYD-EX2.

• View the configuration for each folder to verify the replicas by using the Get-PublicFolder cmdlet.

6. Disable Public folder referrals on SYD-DC1.

• Disable public folder referrals on SYD-DC1 by using the Set-PublicFolderDatabase cmdlet. • Identity: “SYD-DC1\Public Folder Database” • UseCustomReferralServerList: $true • PublicFolderReferralServerList: $null

• Close the Exchange Management Shell.





3. In the Lab Launcher, next to 5047B-SYD-DC1, click Launch. Wait for 5047B -SYD-DC1 to start.

4. In the Lab Launcher, next to 5047B-SYD-CL1, click Launch.

Lab Instructions for Module 4: Managing Recipient Objects

Table of Contents Lab 1: Managing Recipient Objects 1 Exercise 1: Modifying Existing User Mailboxes 3 Exercise 2: Configuring New Mailboxes and

Mail-Enabled Objects 5 Exercise 3: Managing Resource Mailboxes 7 Exercise 4: Managing Mailbox Removal 8

Lab Instructions for Module 4: Managing Recipient Objects 1

Lab: Managing Recipient Objects


• Modify existing user mailboxes. • Configure new mailboxes and mail-enabled objects. • Manage resource mailboxes. • Manage mailbox removal.


2 Lab Instructions for Module 4: Managing Recipient Objects


Ensure that all virtual machines have been shut down from previous exercises.

Start the 5047B-SYD-DC1 and 5047B-SYD-CL1 virtual machines, and then log on to SYD-DC1 using the following:

• User name: Administrator • Password: Pa$$w0rd • Domain: Adatum


Lab Scenario You work for A. Datum, an enterprise-level organization. A. Datum has recently acquired Alpine Ski House. You need to add Alpine Ski House employees to your messaging organization.

To prepare for the lab To prepare for the lab, complete the following steps.

1. On SYD-DC1, click Start, point to All Programs, click Microsoft Exchange Server 2007, and then click Exchange Management Shell.

2. At the PS prompt, type New-StorageGroup SalesSG and press ENTER.

3. At the PS prompt, type New-MailboxDatabase SalesDB –StorageGroup SalesSG and press ENTER.

4. At the PS prompt, type Mount-Database SalesDB and press ENTER.

5. Close the Exchange Management Shell.


Exercise 1: Modifying Existing User Mailboxes

Scenario The messaging engineer for your organization has imported some of the mailboxes from Alpine Ski House into your messaging system. However, not all configurations of those mailboxes are complete. The messaging engineer has left you a list of configuration tasks.


1. Filter the view to only Alpine Ski House recipients.

• On SYD-DC1, open the Exchange Management Console. • Filter the view to see only user mailboxes that are part of the

company Alpine Ski House.

2. Move the Alpine Ski House sales users to the A. Datum sales mailbox database.

• Move Jo Berry, Cat Francis, and Axel Delgado to the SalesDB mailbox database.

3. Add the generic Sales e-mail address to the Jo Berry account.

• Open the properties of Jo Berry. • Add the Simple Mail Transfer Protocol (SMTP) address

[email protected] to the Jo Berry account.

4. Disable Exchange ActiveSync for all Alpine Ski House users except users in Sales.

• Open the Exchange Management Shell. • Obtain a list of all mailboxes in the Alpine organizational unit by

using the Get-Mailbox cmdlet. • OrganizationalUnit: Alpine

• Disable Exchange ActiveSync for all users in the Alpine Ski House by piping the list of mailboxes to the Set-CASMailbox cmdlet. • ActiveSyncEnabled: $false

• Obtain a list of all mailboxes in the SalesDB mailbox database by using the Get-Mailbox cmdlet. • Database: SalesDB

• Enable Exchange ActiveSync for Alpine Ski House users in the SalesDB mailbox database by piping the list of mailboxes to the Set-CASMailbox cmdlet. • ActiveSyncEnabled: $true


5. Remove storage quotas for the vice-president Marc Boyer.

• Use the Exchange Management Console to edit the properties of Marc Boyer and remove all storage quotas.

6. Enable Outlook Web Access for Marc Boyer.

• Edit the properties of Marc Boyer and enable Outlook Web Access.



7. Configure Marc Boyer’s account so that Toby Nixon can send on his behalf and test the functionality

• Click the Mail Flow Settings tab, click Delivery Options, and then click Properties. Edit the properties of Marc Boyer and give Toby Nixon send on behalf of permissions and then close the Exchange Management Console.

• Log on to SYD-CL1 as Toby with the password of Pa$$w0rd and start Outlook.

• Send a message on behalf of Marc Boyer to Administrator. To do this you will need to enable the From field and use Marc Boyer’s name as the sender.

• Log on to SYD-CL1 as Administrator to view the message in Outlook. Notice that it indicates the message is from Toby Nixon on behalf of Marc Boyer.

• Log off of SYD-CL1.

8. Configure Axel Delgado’s account so that Toby Nixon can send on his behalf and test the functionality

• On SYD-DC1, in the Exchange Management Console, locate Axel Delgado’s account.

• Use the Manage Send As Permission tool to assign permission to Toby Nixon.

• Log on to SYD-CL1 as Toby with the password of Pa$$w0rd and start Outlook.

• Send a message as Axel Delgado to Administrator. • Log on to SYD-CL1 as Administrator to view the message in

Outlook. Notice that it indicates the message is from Axel Delgado even though it was sent by Toby Nixon.

• Log off of SYD-CL1.



Exercise 2: Configuring New Mailboxes and Mail-Enabled Objects

Scenario In addition to editing existing mailboxes, the messaging engineer left you a number of tasks for creating new mailboxes and mail-enabled objects. Mailboxes need to be created for the existing Marketing users and one new Marketing user. Additionally, a new contact needs to be created in the Contacts folder. Exchange Server distribution groups also need to be created for the marketing users and contractors. Finally, the Secret Project Exchange server distribution group needs to be modified so that only members of the group can send messages to it.


1. Create mailboxes for all users in the Alpine/Marketing organizational unit (OU).

• Use the Recipient Picker Scope option in the New Mailbox Wizard to select all users in the OU.

• Create the mailboxes in the SYD-DC1\Mailbox Database. •

2. Create the new marketing user David Jones.

• Open the Exchange Management Console. • Create a mailbox user named David Jones in the

Alpine/Marketing OU with a mailbox in the Mailbox Database.

3. Create a new mail contact for the contractor Daniela Guaita.

• Mail-enable the contact Daniela Guaita in the Alpine/Contractor OU. Use the external email address [email protected].

4. Mail-enable the AlpineMarketing security group.

• Create a new Exchange Server distribution group by using the AlpineMarketing security group.

5. Configure the department for all Alpine marketing users.

• For all users in the Alpine/Marketing OU, configure the Company as Alpine Ski House and the Department as Marketing by using Active Directory Users and Computers.

6. Create a new dynamic distribution group for Alpine marketing users.

• Use the Exchange Management Console to create a new dynamic distribution group called DynAlpineMarketing in the Alpine/Marketing OU. Include all mailbox users that are in the marketing department of Alpine Ski House.

7. Test the dynamic distribution group for Alpine marketing users.

• Click Preview to confirm the dynamic distribution group is finding three recipients.



8. Modify the DynAlpineMarketing group to allow only members to send messages to the group.

• Open the properties of DynAlpineMarketing. • Click the Mail Flow Settings tab. • Using the Message Delivery Restrictions option, configure the

list of senders to include only the DynAlpineMarketing group.

9. Test the ability to send to the DynAlpineMarketing group.

• Log on to SYD-CL1 as Chen with a password of Pa$$w0rd. • Use Auto Account Setup to configure Outlook with an

Exchange account for Chen. • Send a test message to the DynAlpineMarketing distribution

group. • Close Outlook and log off of SYD-CL1.



Exercise 3: Managing Resource Mailboxes

Scenario There is a conference room used by Alpine Ski House as a meeting room. In the past, a booking sheet has been hung outside the door of the room. Anyone that wanted to book the room needed to write their booking on the sheet if their desired time was available. You are going to create a resource mailbox for the room and verify that bookings are taken automatically.


1. Create a resource mailbox for AlpineMeetingRoom1.

• If necessary, on SYD-DC1, open the Exchange Management Console.

• Create a new room mailbox named AlpineMeetingRoom1.

2. Configure the room capacity for AlpineMeetingRoom1 as 20 people.

• Open the properties of AlpineMeetingRoom1 and enter a resource capacity of 20.

3. Configure AlpineMeetingRoom1 to AutoAccept meeting requests.

• If necessary, open the Exchange Management Shell. • On SYD-DC1, use the Set-MailboxCalendarSettings cmdlet to

enable AutoAccept meeting requests for AlpineMeetingRoom1. • AutomateProcessing: AutoAccept

• Use the Get-MailboxCalendarSettings cmdlet to view the Mailbox Calendar settings for AlpineMeetingRoom1.


4. Book a meeting in AlpineMeetingRoom1.

• Log on to SYD-CL1 as Toby. • Start Outlook. • Book a half-hour meeting with Alpine Meeting Room 1 and

Marc Boyer. • Log off of SYD-CL1.



Exercise 4: Managing Mailbox Removal

Scenario In the message that the messaging engineer left for you, he requested that you change the default settings for deleted item retention and deleted mailbox retention. He indicated that because your computers running Exchange Server have significant extra disk capacity, he would like to raise deleted item retention to 30 days and deleted mailbox retention to 60 days. Additionally, he would like you to work with Toby Nixon to test the recovery of deleted items and mailboxes.


1. Configure deleted item and mailbox retention for all users.

• Configure the following on SYD-DC1\Mailbox Database: • Deleted item retention: 30 days • Deleted mailbox retention: 60 days • Do not permanently delete mailboxes and items until the

mailbox database has been backed up: enabled

2. Delete and recover an item from Toby Nixon’s mailbox.

• Log on to SYD-CL1 as Toby. • Open Outlook and delete an item from the Inbox and Deleted

Items. • Recover the deleted item. • Close Outlook.

3. Delete and reconnect Toby Nixon’s mailbox.

• On SYD-DC1, disable the Toby Nixon mailbox. • Reconnect the Toby Nixon mailbox by matching the user. • Verify that the Toby Nixon mailbox is now displayed in the

Mailbox container.







Lab Instructions for Module 5: Managing E-Mail Addresses and Address Lists

Table of Contents Lab 1: Managing E-Mail Addresses and Address

Lists 1 Exercise 1: Managing E-Mail Address Policies 3 Exercise 2: Managing Address Lists 4 Exercise 3: Performing Recipient Bulk

Management Tasks 5

Lab Instructions for Module 5: Managing E-Mail Addresses and Address Lists 1

Lab: Managing E-Mail Addresses and Address Lists


• Manage e-mail address policies. • Manage address lists. • Perform recipient bulk-management tasks.



• Ensure that all virtual machines are shut down from previous exercises. • Start the 5047B-SYD-DC1 and 5047B-SYD-CL1 virtual machines, and then log on

to SYD-DC1 using the following: • User name: Administrator


• Domain: Adatum

2 Lab Instructions for Module 5: Managing E-Mail Addresses and Address Lists


Lab Scenario You are a messaging administrator at A. Datum Corporation. Your company has recently acquired Adventure Works and Alpine Ski House. You must configure e-mail address policies for all users, create appropriate address lists, and import users from Adventure Works.


Exercise 1: Managing E-Mail Address Policies

Scenario Adventure Works and Alpine Ski House will maintain a distinct identity for customers, but some functions, such as accounting, will integrate into A. Datum. To ensure that all e-mail can be received properly, users need to be able to receive e-mail at all domains, but use their own domain as the reply to address.


1. Add adventure-works.com as an accepted domain.

• Log on SYD-DC1 as Administrator. • Open the Exchange Management Console. • In the Hub Transport node of the Organization Configuration

work center, add adventure-works.com as an accepted domain.

2. Create an e-mail address policy for Adventure Works users.

• Create an e-mail address policy for Adventure Works users: • Primary address: first name.last name@adventure-

works.com • Secondary address: first name.last [email protected]

3. Add alpineskihouse.com as an accepted domain.

• Add alpineskihouse.com as an accepted domain.

4. Create an e-mail address policy for the Alpine Ski House users.

• Create an e-mail address policy for Alpine Ski House users: • Primary address: first name.last name

@alpineskihouse.com • Secondary address: first name.last [email protected]

5. Modify the default e-mail address policy for A. Datum users.

• Use the Exchange Management Console to modify the Default Policy e-mail address policy: • Primary address: adatum.com • Secondary address: adventure-works.com • Secondary address: alpineskihouse.com

6. Verify that addresses were applied to A. Datum users.

• In the Exchange Management Console, view the properties for Brian Cox’s mailbox and confirm that Brian has an e-mail address for all three domains and Adatum.com is the primary (reply) address.


Exercise 2: Managing Address Lists

Scenario New address lists and offline address books are necessary to organize the address books for users in the combined organization of A. Datum, Adventure Works, and Alpine Ski House. However, each organization requires a separate address to make it easier to find users in a specific organization. A new offline address book also must be created for those address lists to support sales people with portable computers.


1. Create an empty container address list named Companies.

• On SYD-DC1, open the Exchange Management Console. • In the Mailbox node of the Organization Configuration work

center, create a new address list named Companies with no recipients.

2. Create a new address list for Adventure Works in Companies.

• Create a new address list Adventure Works in Companies for all recipients with the Company Adventure Works.

3. Create a new address list for Alpine Ski House in Companies.

• Create a new address list Alpine Ski House in Companies for all recipients with the Company Alpine Ski House.


4. Verify that the new address books are available in Outlook.

• Log on to SYD-CL1 as Administrator and open Outlook. • Verify that the address book contains the address lists for

Adventure Works and Alpine Ski House. • Log off of SYD-CL1.

5. Create a new offline address book for the Adventure Works and Alpine Ski House address lists.

• On SYD-DC1, open the Exchange Management Console. • Create a new offline address book named Companies with

the Adventure Works and Alpine Ski House address lists, and enable distribution through a public folder.



Exercise 3: Performing Recipient Bulk Management Tasks

Scenario The messaging engineer left you a number of recipient management tasks to complete for the new Adventure Works users:

• Add a header line to the .csv file exported from the Human Resources (HR) system. • Modify the CreateUsersLab.ps1 script and import Adventure Works users from a .csv

file. • Set the Company attribute for all users in the Adventureworks OU. • Define mailbox limits for all users in the Adventure Works company.


1. Add a header line to a .csv file. • Open E:\Labfiles\Users.csv in Notepad. • Add a header line that describes the fields in each line.

• FirstName • LastName • Password • Company

• Save the changes to Users.csv and close Notepad.

2. Modify the CreateUsersLab.ps1 script to import Adventure Works users from a .csv file.

• Open D:\Labfiles\CreateUsersLab.ps1 in Notepad. • Modify CreateUsersLab.ps1 as required to:

• Configure the database as SYD-DC1\Mailbox Database.

• Configure the user principal name domain as adatum.com.

• Place users in the Adventureworks OU. • Configure the .csv file to be D:\Labfiles\Users.csv. • Configure the $sp variable to be based on the

password property of each user from the csv file. • Configure the user principal name (UPN) as

[email protected]. • Configure first name and last name. • Configure the alias as the combination of first name

and last name with no space between the names. • Configure the display name as the combination of first

name and last name with a space in between the names.

• Save the changes to CreateUsersLab.ps1 and close Notepad.

3. Run CreateUsers.msh to import Adventure Works ps1s.

• Open the Exchange Management Shell. • Run D:\Labfiles\CreateUsersLab.ps1.



4. Set the Company attribute for all users in the Adventureworks OU.

• Query a list of users in the Adventureworks OU by using the Get-User cmdlet. • OrganizationalUnit: Adventureworks

• Configure the users with the company name Adventure Works by piping the list of users to the Set-User cmdlet. • Company: “Adventure Works”

5. Define mailbox limits for all users in the Adventure Works company.

• Query the list of mailboxes in the Adventureworks OU by using the Get-Mailbox cmdlet. • OrganizationalUnit: Adventureworks

• Define mailbox limits by piping the list of mailboxes to the Set-Mailbox cmdlet. • IssueWarningQuota 50MB • ProhibitSendQuota 75MB

6. Verify the configuration of Adventure Works users.

• Open the Exchange Management Console. • View the properties of the recipient Alice and confirm they

are correct.






4. In the Lab Launcher, next to 5047B-SYD-EX2, click Launch.


Lab Instructions for Module 6: Managing Client Access

Table of Contents Lab 6: Managing Client Access 1 Exercise 1: Managing Mobile Device

Connectivity 3 Exercise 2: Managing Outlook Web Access 5

Lab Instructions for Module 6: Managing Client Access 1

Lab: Managing Client Access


• Manage mobile device connectivity. • Manage Outlook Web Access.



• Start the 5047B-SYD-DC1 and 5047B-SYD-CL1 virtual machines. • Log on to SYD-DC1 as Administrator with the password Pa$$w0rd. • Log on to SYD-CL1 as Administrator with the password Pa$$w0rd.


2 Lab Instructions for Module 6: Managing Client Access

Lab Scenario The messaging engineer has left you a configuration task for the A. Datum sales users. To provide the maximum flexibility for sales people to select how they access mailboxes, you are to provide them with access by using Exchange ActiveSync. Additionally, you are configuring an Outlook Web Access demonstration.


Exercise 1: Managing Mobile Device Connectivity In this exercise, you will configure Exchange ActiveSync on SYD-DC1 to provide mailbox access by synchronizing with a mobile device. Additionally, you will test Exchange ActiveSync by using a simulated mobile device.

Scenario The messaging engineer has left you several requirements for configuring Exchange ActiveSync:

• Configure the external URL. • Prevent attachments larger than 1 megabyte (MB) from synchronizing to mobile

devices. • Test the wiping of a mobile device to ensure it is working properly.


1. Disable SSL for Exchange ActiveSync.

• Use Internet Information Services (IIS) Manager to disable SSL for the Microsoft-Server-ActiveSync virtual directory.

2. Configure an external URL for the Microsoft-Server-ActiveSync virtual directory.

• Open the Exchange Management Console. • Configure an external URL for the Microsoft-Server-ActiveSync

virtual directory, using this URL: http://SYD-DC1.adatum.com/Microsoft-Server-ActiveSync

3. Create a new Exchange ActiveSync mailbox policy.

• Create a new mailbox policy for Exchange ActiveSync clients. • Mailbox policy name: Sales Policy • Allow non-provisionable devices • Allow attachments to be downloaded to device • Require password

• Configure a maximum attachment size of 1,024 kilobytes (KB).

4. Configure Toby Nixon to use the Sales Policy.

• Open the properties of Toby Nixon. • Configure Toby Nixon to use the Sales Policy. • Close the Exchange Management Console.

5. Connect to Exchange ActiveSync.

• Open the Professional emulator. • Use the File menu to add the simulated network card. • Wait until the emulator finishes booting, click Start and then

click Settings to configure the emulator network card, using the following information: • Programs that automatically connect to the Internet: My

Work Network (found under Settings\Connections\Connections\ Advanced\Select Networks)

• IP address: 10.10.0.50 • Subnet mask: 255.255.0.0 • Default gateway: 10.10.0.1 • DNS: 10.10.0.10



5. (continued) • Open ActiveSync. • Configure Exchange ActiveSync, using the following

information: • Server: SYD-DC1.adatum.com • SSL: Disabled • User name: Toby • Password: Pa$$w0rd • Domain: adatum • Save the password • Prompt if device is unused for 24 hours

• Configure calendar synchronization for all past items. • Configure e-mail synchronization for all previous items. • Prompt if device is unused for 24 hours. • Configure an Exchange ActiveSync PIN of 1234. • Close Exchange ActiveSync.

6. Test Exchange ActiveSync features.

• On SYD-DC1, open Internet Explorer and connect to Outlook Web Access, using the following: • URL: https://SYD-DC1.adatum.com/owa • User: Gregory • Password: Pa$$w0rd

• Create a new message for Toby. • Wait for the PocketPC to synchronize. • Read the new message. • Reply to the message on the Pocket PC. • In Outlook Web Access, create a new appointment between

Toby and Gregory. • In the PocketPC, accept the meeting request.

7. Wipe Toby Nixon’s device.

• On SYD-DC1, open the Exchange Management Console and view the mailboxes.

• Clear the device for Toby Nixon. • Wait for the emulator to synchronize. • Close the PocketPC emulator. • Verify that the administrator receives an e-mail that the device

has been wiped.


Exercise 2: Managing Outlook Web Access In this exercise, you will configure Outlook Web Access on SYD-DC1 to provide mailbox access through a Web browser. Additionally, you will test Windows SharePoint Services and Windows Files Shares integration.

Scenario The messaging engineer has left you several requirements for configuring Outlook Web Access:

• Configure forms-based authentication to require only a user name. • Disable direct file access for public computers. • Block access to bitmap (*.bmp) image files. • Allow remote access to file servers.


1. Configure forms-based authentication for Outlook Web Access.

• Open the Exchange Management Console. • Open the properties of owa (Default Web Site) on the Outlook

Web Access tab. • Configure forms-based authentication for user name only. • Reset IIS as recommended in the warning message.

2. Configure Windows SharePoint Services and Windows Files Shares integration.

• Open the properties of owa (Default Web Site) on the Outlook Web Access tab.

• Disable direct file access for public computers. • Remove .bmp files and image/bmp files from the allow list of file

attachments for private computers. • Add .bmp files to the block list for file attachments. • Configure Unknown servers as allowed for Remote file access.

3. Send test messages with attachments.

• Open Outlook Web Access and log on as Gregory with a password of Pa$$w0rd.

• Send a message: • To: Toby • Subject: Word Document • Attachment: \\SYD-DC1\Corpdata\ExpenseReport.doc

• Send a message: • To: Toby • Subject: BMP File • Attachment: \\SYD-DC1\Corpdata\Image.bmp

• Close Internet Explorer.



4. Test Windows SharePoint Services and Windows Files Shares integration from a public computer.

• Open Outlook Web Access and log on as Toby with a password of Pa$$w0rd.

• Select This is a public or shared computer. • Open the Word Document message. • Attempt to save ExpenseReport.doc. • Open ExpenseReport.doc as a Web page. • Close Internet Explorer.

5. Test Windows SharePoint Services and Windows Files Shares integration from a private computer.

• Open Outlook Web Access and log on as Toby with a password of Pa$$w0rd.

• Select This is a private computer. • Open the Word Document message. • Attempt to save the Report.doc. • Open the BMP File message. • Attempt to save Image.bmp. • Open Documents in a remote location.

• Location: \\WPG-DC1\Fileshare • Attempt to open Image.bmp. • Close Internet Explorer.








6. In the Lab Launcher, next to 5047B-SYD-RTR, click Launch.

Lab Instructions for Module 7: Managing Message Transport

Table of Contents Lab: Managing Message Transport and Handling 1 Exercise 1: Troubleshooting Local Message

Delivery 3 Exercise 2: Troubleshooting Remote Message

Delivery 5 Exercise 3: Troubleshooting Message Transport 7

Lab Instructions for Module 7: Managing Message Transport 1

Lab: Managing Message Transport and Handling

After completing this lab, you will be able to troubleshoot:

• Local message delivery • Remote message delivery • Message transport



• Ensure that the SYD-DC1, SYD-EX2, SYD-CL1, and SYD-RTR virtual machines are started.

• On SYD-DC1 and SYD-EX2, log on as Administrator with the password Pa$$w0rd.

• On SYD-CL1, log on as Gregory with the password Pa$$w0rd.

2 Lab Instructions for Module 7: Managing Message Transport


Lab Scenario A. Datum Corporation has two different locations. Part of your job as a messaging administrator is to troubleshoot the organization’s communication problems when they occur.


Exercise 1: Troubleshooting Local Message Delivery In this exercise, you will troubleshoot message delivery within a single Active Directory site.

Scenario As a messaging administrator for A. Datum Corporation, you are responsible for resolving trouble tickets related to messaging that the help desk cannot resolve. You have been assigned two trouble tickets:

• A trouble ticket from earlier today indicates that the user Gregory cannot send messages to Arlene.

• An additional trouble ticket from a few minutes ago indicates that messages are not being delivered from any users on the SYD-DC1 server.

The principal tasks for this exercise are as follows:

• Send a test mail message. • Locate the message. • Resolve delivery problem number 1. • Locate the message. • Resolve delivery problem number 2. • Verify delivery.


1. Send a message from Gregory to Arlene.

• On SYD-DC1, open the Exchange Management Shell and run d:\5047\Labfiles\Mod7Ex1-SYDDC1.ps1.

• Close the Exchange Management Shell. • On SYD-CL1, open Outlook. • Send a test message to Arlene.

2. On SYD-DC1, see if the message is in a queue.

• Open the Exchange Management Console on SYD-DC1. • Open the Queue Viewer.

3. On SYD-EX2, see if the message is in a queue.

• Open the Exchange Management Console on SYD-EX2. • Open the Queue Viewer.

4. Verify the message left the client computer.

• On SYD-CL1, in Outlook, view Gregory’s Outbox and verify that the test message has left the client computer.

5. Enable message notifications to the Hub Transport server.

• On SYD-DC1, open Services. • Start the service responsible for notifying the Hub Transport

server role when new messages are available for pickup. • Close Services.



6. Verify the message has left the client computer.

• On SYD-CL1, refresh the Outbox.

7. Locate the message. • On SYD-EX2, refresh the Queue Viewer. • On SYD-DC1, refresh the Queue Viewer. • Use the Messages tab to verify the message on SYD-DC1 is your

message.

8. Test connectivity to SYD-EX2.

• On SYD-DC1, open a Command Prompt window. • Ping 10.10.0.12 (SYD-EX2). • Close the Command Prompt window. • On SYD-CL1, log off as Gregory. • On SYD-CL1, log on as Arlene. • Start Outlook to verify if Exchange is available.

9. Repair mail delivery to SYD-EX2.

• On SYD-EX2, open Services. • Start the service responsible for allowing user mailbox

connections. • Close Services.

10. Verify message delivery. • Force SYD-DC1 to retry delivery to SYD-EX2. • On SYD-CL1, Start Outlook and verify there is a new message in

Arlene’s Inbox. • Log off of SYD-CL1.



Exercise 2: Troubleshooting Remote Message Delivery In this exercise, you will troubleshoot message delivery between Active Directory sites.

Scenario The SYD-EX2 server has recently been moved to a branch office in another part of Sydney. The network links are slow enough that the second location is configured as a separate Active Directory site. You have just been assigned a trouble ticket indicating that Gregory in the main location is unable to send messages to Arlene in the new branch office.

The principal tasks for this exercise are:

• Send a message. • Troubleshoot message delivery. • Verify message delivery.


1. Send a message from Gregory to Arlene.

• On SYD-EX2, open the Exchange Management Shell and run set-executionpolicy unrestricted to configure the Windows PowerShell execution policy to allow you to run unsigned scripts from a network location.

• Run \\SYD-DC1\D$\5047\Labfiles\Mod7Ex2-SYDEX2.ps1. • Close the Exchange Management Shell. Wait a couple of minutes for

the changes to take affect. • Log on to SYD-CL1 as Gregory. • Use Outlook on SYD-CL1 to send a message from Gregory to

Arlene. • Close Outlook.

2. Troubleshoot message delivery.

• On SYD-DC1, use message tracking to find the message. • Use Queue Viewer to view queue errors. • Verify network connectivity to SYD-EX2. • Run the Mail Flow Troubleshooter.

3. Resolve the first problem. • Start the necessary stopped service that is preventing message delivery outside the Active Directory site.

• Force the stalled queue to retry.

4. Troubleshoot message delivery.

• Run the Mail Flow Troubleshooter. • Verify the configuration of the SMTP Receive connector on

SYD-EX2.



5. Resolve the second problem.

• Modify the necessary configuration on the SMTP Receive connector.

6. Verify message delivery. • Log on as to SYD-CL1 as Arlene with a password of Pa$$w0rd. • Start Outlook and check for a message from Gregory in the Inbox.



Exercise 3: Discussion: Troubleshooting Message Transport In this exercise, you will develop a procedure for troubleshooting message delivery.

Scenario The messaging engineer for your organization has asked you to develop a troubleshooting process that can be used to resolve mail delivery problems. Other messaging administrators will use the process you devise.

Discussion Questions Use the following to develop your troubleshooting process:

Q What are the tasks that should be involved in the troubleshooting process? In what order should these tasks be performed?

A The following are the tasks listed in the order that they should be performed: Accurately determine the scope of the problem.

Use message tracking to locate an undelivered message.

Determine what the message flow should be.

Use queue error messages to determine potential problem resolutions.

Use the Mail Flow Troubleshooter to determine potential problem resolutions.

Resolve the problem.







Lab Instructions for Module 8: Managing Availability, Backup, and Recovery

Table of Contents Lab 1: Managing Backup and Recovery 1 Exercise 1: Restoring Data Using the Recovery Storage Group 3

Lab Instructions for Module 8: Managing Availability, Backup, and Recovery 1

Lab: Managing Backup and Recovery


• Restore data using the recovery storage group.

Estimated time to complete this lab: 45 minutes.


• Ensure that the 5047B-SYD-DC1, 5047B-SYD-EX2, and 5047B-SYD-CL1 virtual machines are started.

• On SYD-DC1 and SYD-EX2, log on as Administrator with the password Pa$$w0rd.

• On SYD-CL1, log on as Gregory with the password Pa$$w0rd.


2 Lab Instructions for Module 8: Managing Availability, Backup, and Recovery

Lab Scenario A. Datum Corporation is experiencing various data corruption problems. The messaging engineer has left you instructions about how to resolve them.

Lab Instructions for Module 8: Managing Availability, Backup, and Recovery 3

Exercise 1: Restoring Data Using the Recovery Storage Group In this exercise, you will restore data by using the recovery storage group.

Scenario The Vice President of Finance has accidentally hard deleted several messages in her Inbox, when intending to hard delete only one message. Because the message is hard deleted, it cannot be recovered by using Microsoft Office Outlook®. You are going to restore the most recent backup to a recovery storage group and recover all the messages.


1. Populate Arlene’s mailbox

• On SYD-CL1, log on as Gregory and send an email with the subject “Message before backup” to Arlene

2. Perform an offline copy backup of the mailbox database

• On SYD-EX2, dismount the Mailbox Database. • Copy the files from D:/Program Files/Microsoft/Exchange

Server/Mailbox/First Storage Group to C:/MDBBackup. • Mount the Mailbox Database.

3. Delete a message. • On SYD-CL1, open Outlook. • Delete the test message from Arlene’s Inbox. • Delete the test message from Deleted Items. • Close Outlook.

4. Create a recovery storage group.

• On SYD-EX2, open the Database Recovery Management tool. • Identify the task as Recovery Storage Group. • Specify SYD-EX2 as the server. • Specify SYD-DC1 as the domain controller. • Create a recovery storage group for First Storage Group.

5. Copy the database files. • Copy all of the files in the C:\MDBBackup folder to the recovery storage group folder located in D:/Program Files/Microsoft/Exchange Server/Mailbox/First Storage Group.

6. Merge the mailbox data. • Mount Mailbox Database in the recovery storage group. • Merge mailbox contents for Arlene Huff.

7. Verify successful message recovery

• On SYD-CL1, open Outlook • Verify the test message has been restored to Arlene’s Inbox. • Log off SYD-CL1.


4 Lab Instructions for Module 8: Managing Availability, Backup, and Recovery

To prepare for the next module 1. On the host computer, click Start, point to All Programs, point to Microsoft

Virtual Server, and then click Virtual Server Administration Website.

2. Under Navigation, click Master Status. For each virtual machine that is running, click the Virtual Machine Name, and, in the context menu, click Turn off Virtual Machine and Discard Undo Disks. Click OK.

Lab Instructions for Module 9: Maintaining the Messaging System

Table of Contents Lab: Maintaining the Messaging System 1 Exercise: Determining the Information

Necessary for Change Management Requests 3

Lab Instructions for Module 9: Maintaining the Messaging System 1

Lab: Maintaining the Messaging System

After completing this lab, you will be able to maintain the messaging system.

Estimated time to complete this lab: 40 minutes.

2 Lab Instructions for Module 9: Maintaining the Messaging System

Lab Scenario A. Datum Corporation has recently completed a review of its messaging system. Based on this review, the following recommendations were made:

• Recommendation 1: Install the latest service pack for Exchange Server 2007 on all servers. No software updates have been performed on the existing Exchange servers since the initial installation. There are now a number of security updates that must be applied. Several new features are available in the latest service pack that you believe will be useful for your users.

• Recommendation 2: Add a Mailbox server role in the Sydney location. A. Datum Corporation has just purchased another company. The existing Exchange servers are running near capacity and cannot handle the addition of the users from the newly purchased company. To accommodate the new users, a new Mailbox server must be added.

• Recommendation 3: Expand the existing disk space on the server SYD-EX2. The mailbox database on SYD-EX2 is used by the executives of A. Datum Corporation. There are no mailbox limits on these users because they often need to retrieve old correspondence. To accommodate the growing database, larger disks must be installed in SYD-EX2.

Lab Instructions for Module 9: Maintaining the Messaging System 3

Exercise: Determining the Information Necessary for Change Management Requests

In this exercise, you will determine what information needs to be gathered for change management requests.

Lab Setup This lab is a paper-based lab that does not require the use of virtual machines. Use the change request job aid to determine what information needs to be gathered for each of these changes.

Note: Open the job aid Change Request located on the Student Materials CD.

Lab Answer Key for Module 2: Installing Exchange Server 2007

Table of Contents Lab 1: Installing Microsoft Exchange Server 2007 1

Exercise 1: Preparing the Environment for Exchange Server 2007 1

Exercise 2: Installing Exchange Server 2007 4 Lab 2: Verifying an Exchange Server 2007

Installation 5 Exercise: Verifying an Exchange Server

Installation 5

Lab Answer Key for Module 2: Installing Exchange Server 2007 1

Lab 1: Installing Microsoft® Exchange Server 2007

Exercise 1: Preparing the Environment for Exchange Server 2007

To start the lab, start the Microsoft Learning Lab Launcher by double-clicking the 5047B

shortcut on the desktop, and clicking Launch beside 5047B-SYD-LAB. After the virtual

machine starts, log on using the following credentials:

• User name: Administrator



Task 1: Verify the Operating System

1. Click Start, right-click Computer, and then click Properties.

2. On the System page, in the Windows Edition section, verify that the operating

system is compatible with Exchange Server 2007 SP1.

3. Close the System page.

Task 2: Verify that Internet Information Services (IIS) is not installed

1. Click Start and point to Administrative Tools.

2. Read the list of Administrative Tools. Verify that IIS Manager is not listed.

Task 3: Install the Web Server (IIS) server role

1. Click Start, point to Administrative Tools, and click Server Manager.

2. In Server Manager, click Roles.

3. In the Roles pane, click Add Roles.

4. On the Before You Begin page, click Next.

5. On the Select Server Roles page, select the Web Server (IIS) check box. In the Add

Roles Wizard dialog box, click Add Required Features, then click Next.

6. On the Web Server (IIS) page, click Next.

7. On the Select Role Services page, select the following check boxes and then click

Next.

• ISAPI Extensions

• Basic Authentication

• Windows Authentication

• Digest Authentication

2 Lab Answer Key for Module 2: Installing Exchange Server 2007

• Dynamic Content Compression

• IIS 6 Metabase Compatibility

• IIS 6 Management Console

8. On the Confirm Installation Selections page, click Install.

9. On the Installation Results page, click Close.

Task 4: Install the Windows PowerShell Feature

1. Server Manager, click Features, and then click Add Features.

2. On the Add Features page, select the Windows PowerShell check box and then click

Next.

3. On the Confirm Installation Selections page, click Install.

4. On the Installation Results page, click Close.

Task 5: Verify DNS Settings

1. Click Start, point to Administrative Tools, and then click DNS.

2. In the left pane, expand SYD-LAB, expand Forward Lookup Zones, expand

_msdcs.northwindtraders.com, expand dc, and then click _tcp. Notice that SYD-

LAB is a domain controller and the DNS records are properly recorded.

3. Close DNS Manager.

4. Click Start, and then click Command Prompt.

5. Type ipconfig /all and press ENTER. Notice that the server is using 127.0.0.1 as the

DNS server. This means it is using itself for DNS.

6. Close the Command Prompt window.

Task 6: Review Hardware Requirements

1. Click Start, right-click Computer, and then click Properties. In the System section,

verify that this computer has a 32-bit processor. The computer also has insufficient

memory for production deployment. However, this is sufficient for testing purposes.

2. Close the System page.

3. Click Start, and then click Computer.

4. Right-click Local Disk (C:), and then click Properties. On the General tab, you can

see that there is enough free disk space to install Exchange Server 2007, and that the

disk is formatted as NTFS.

5. Click OK and close Computer.


Task 7: Review Software Requirements

1. Click Start, point to Administrative Tools, and then click Active Directory Users

and Computers.

2. Right-click Northwindtraders.com, and then click Raise domain functional level.

3. In the Raise domain functional level dialog box, under Select an available domain

functional level, click Windows Server 2008 and then click Raise.

4. In the Raise Domain Functional Level dialog boxes, click OK twice.

5. Close Active Directory Users and Computers.

Task 8: Prepare the Active Directory® directory for Exchange Server 2007

Installation

1. Click Start, and click Command Prompt.

2. Type D:\setup.com /PrepareAD /OrganizationName:“Northwind Traders”, and

press ENTER.

3. Close the command prompt when complete.


Exercise 2: Installing Exchange Server 2007

Task 1: Install Microsoft Exchange Server 2007

1. Click Start, click Run, type D:\setup.exe, and then click OK.

2. Steps 1, 2, and 3 are unavailable because they are complete. If the components were

not installed, the steps provide links to download the necessary software.

3. Click Step 4: Install Microsoft Exchange. The installation begins by copying files.

4. Click Next to begin Exchange Server 2007 Setup.

5. Click I accept the terms in the license agreement and click Next.

6. Click No to disable error reporting and then click Next. You are disabling error

reporting because your virtual machine does not have access to the Internet.

7. Click Typical Exchange Server Installation,and click Next.

8. Click Yes to configure Exchange Server for Outlook 2003 and earlier clients, and

then click Next. A readiness check takes place to ensure that Exchange is ready to be

installed on the server. This will take several minutes to complete.

9. Click Install. The installation begins. This will take about 25 minutes to complete.

10. Click Finish. In the Microsoft Exchange Server 2007 dialog box, click OK. The

Exchange Management Console opens by default. A list of finalization steps is

displayed for each Exchange Server role installed on this computer.

11. Click OK to acknowledge that the Exchange server is unlicensed.

12. Close the Exchange Management Console.

13. Click Close and Yes to exit Exchange Server 2007 Setup. You are not obtaining the

critical updates for Exchange Server 2007 because the virtual machine does not have

Internet connectivity.


Lab 2: Verifying an Exchange Server 2007 Installation

Exercise: Verifying an Exchange Server Installation

Task 1: View the Exchange Server services

1. Click Start, point to Administrative Tools, and then click Services.

2. Scroll down in the list of services and click the Microsoft Exchange Active

Directory Topology service. Read the description of the service.

3. For each remaining Exchange Server service, highlight the service and read the

description. Take note of which services are running and which are not.

4. Close Services.

Task 2: View the Exchange Server folders

1. Click Start and click Computer.

2. In the left pane, browse to C:\Program Files\Microsoft\Exchange Server. This list

of folders includes ClientAccess, Mailbox, and TransportRoles. These three roles

were installed as part of the typical setup.

3. In the left pane, click TransportRoles. These folders are used by the Hub Transport

server role.

4. Close Windows Explorer.

Task 3: Install and configure a new user mailbox

1. Click Start, point to All Programs, click Microsoft Exchange Server 2007, and

then click Exchange Management Console.

2. Click OK to acknowledge that the server is unlicensed.

3. In the left pane, click Recipient Configuration. Notice that no mailboxes are created

by default.

4. Right-click Recipient Configuration, and then click New Mailbox.

5. Click Next to accept the User Mailbox option.

6. Click Existing user, click Add, select Administrator, and click OK.

7. Click Next.

8. On the Mailbox Settings page, click Browse and then click OK to accept the default

mailbox database. Click Next to accept the mailbox settings.

9. Click New to create the new mailbox.

10. Click Finish.


11. Right-click Recipient Configuration, and then click New Mailbox.

12. Click Next to accept the User Mailbox option.

13. Click Next to accept the New User option.

14. In the First name box, type TestUser.

15. In the User logon name box, type TestUser.

16. In the Password and Confirm password boxes, type Pa$$w0rd.

17. Click Next to create the new user.

18. On the Mailbox Settings page, click Browse and then click OK to accept the default

mailbox database. Click Next to accept the mailbox settings.

19. Click New to create the new mailbox.

20. Click Finish.


Task 4: Send a test message

1. Click Start, point to All Programs, and then click Internet Explorer.

2. In the Address bar, type https://SYD-LAB/owa and press ENTER.

3. Select In the future, do not show this warning and click OK.

4. Click Continue to the website (not recommended) to proceed.

5. Log on as Northwindtrader\TestUser with a password of Pa$$w0rd.

6. Click OK to accept the default Outlook Web Access settings.

7. Click New to create a new message.

8. In the To box, type Administrator.

9. In the Subject box, type Test Message, and then click Send.

10. Close Internet Explorer.

Task 5: Read the test message

1. Click Start, point to All Programs, and then click Internet Explorer.

2. In the Address bar, type https://SYD-LAB/owa and press ENTER.

3. Click Continue to the website (not recommended) to proceed.

4. Log on as Northwindtrader\Administrator with a password of Pa$$w0rd.


5. Click OK to accept the default Outlook Web Access settings.

6. Double-click the message from TestUser to read it.

7. Close the message from TestUser by clicking the “x” in the upper right-hand corner

of the window.


Task 6: Configure the Exchange Server Best Practices Analyzer



2. Click OK to acknowledge that the server is unlicensed.

3. In the left pane click Toolbox.

4. In the center pane, double-click Best Practices Analyzer.

5. Click Do not check for updates on startup. This is done because your virtual

machine does not have access to the Internet.

6. Click I don’t want to join the program at this time. This is done because your

virtual machine does not have access to the Internet.

7. Click Go to Welcome screen.

Task 7: Run a scan using the Exchange Server Best Practices Analyzer

1. Click Select options for a new scan.

2. Click Connect to the Active Directory server.

3. In the Enter an identifying label from this scan box, type Post Installation Test.

4. Review the options, and then click Start scanning.

Task 8: View the Exchange Server Best Practices Analyzer report

1. When the scan is complete, click the View a report of this Best Practices scan link.

2. On the Critical Issues tab, click Offline address book definition is missing. This

gives you the option to get information about how to fix the problem or hide the

message.

3. Click Tell me more about his issue and how to resolve it. This opens the Microsoft

Exchange Server Best Practices Analyzer Help and gives specific information about

why the warning appeared and how to resolve the issue.

4. Close Exchange Server Best Practices Analyzer Help.

5. Close the Exchange Server Best Practices Analyzer Tool.


To prepare for the next module

1. For each running virtual machine, close the Virtual Machine Remote Control window.


3. In the Lab Launcher, next to 5047B-SYD-DC1, click Launch.

Lab Answer Key for Module 3: Configuring Mailbox Server Roles

Table of Contents Lab: Configuring Mailbox Servers 1

Exercise 1: Configuring Storage Groups and Database Files 1

Exercise 2: Configuring a Public Folder and Store Referrals 3

Lab Answer Key for Module 3: Configuring Mailbox Server Roles 1

Lab: Configuring Mailbox Servers

Exercise 1: Configuring Storage Groups and Database Files

Task 1: Create a storage group for the executive group by using the

Exchange Management Console

1. On SYD-DC1, click Start, point to All Programs, click Microsoft Exchange

Server 2007, and then click Exchange Management Console.

2. If necessary, in the console tree, expand Server Configuration, and then click

Mailbox.

3. If necessary, in the result pane, click SYD-DC1.

4. In the action pane, click New storage group.

5. In the Storage Group Name box, type Exec and press TAB. Notice that the default

location for these files is E:\Program Files\Microsoft\Exchange Server\Mailbox\Exec.

The wizard automatically creates the Exec folder.

6. Click New to accept the default location.

7. Read the Completion status. The command was successful. Notice that the Exchange

Management Shell command for this action is listed.

8. Click Finish.

Task 2: Create a database for the executive group

1. In the work pane, right-click Exec, and then click New Mailbox Database.

2. In the Mailbox database name box, type ExecMail and press TAB. Notice that the

default path is E:\Program Files\Microsoft\Exchange

Server\Mailbox\Exec\Execmail.edb.

3. Click New.

4. Read the Completion status. The command was successful. Notice that the Exchange

Management Shell command for this action is listed.

5. Click Finish. Notice that ExecMail appears under the Exec storage group in the work

pane.

Task 3: Configure no mailbox limits for the executive group

1. In the work pane, right-click ExecMail, and then click Properties.

2. Click the Limits tab. Notice that limits are set for the executive group.

3. Clear the Issue warning at (KB) option.

4. Clear the Prohibit send at (KB) option.

2 Lab Answer Key for Module 3: Configuring Mailbox Server Roles

5. Clear the Prohibit send and receive at (KB) option.

6. Click OK. You have now removed all mailbox limits from the executive group’s

mailbox database.


Task 4: Create a storage group for the accounting group by using the

Exchange Management Shell


then click Exchange Management Shell.

2. Type New-StorageGroup Acct –Server SYD-DC1, and then press ENTER. This

creates a storage group named Acct with the default options.

3. Type Get-StorageGroup –Server SYD-DC1, and then press ENTER. This displays

all of the storage groups on SYD-DC1.

Task 5: Create a database for the accounting group

1. Type New-MailboxDatabase –StorageGroup SYD-DC1\Acct –Name AcctMail

and then press ENTER.

2. Type Get-MailboxDatabase –Server SYD-DC1 and then press ENTER. This

displays all of the mailbox databases on SYD-DC1. Notice that AcctMail is created

in the Acct storage group.

Task 6: Configure the database for the accounting group to prohibit

sending messages if the mailbox is over 100 MB

1. Type Set-MailboxDatabase AcctMail –IssueWarningQuota 80MB and then press

ENTER.

2. Type Set-MailboxDatabase AcctMail –ProhibitSendQuota 100MB and then press

ENTER.

3. Type Set-MailboxDatabase AcctMail –ProhibitSendReceiveQuota unlimited and

then press ENTER.





Mailbox.

7. If necessary, in the result pane, click SYD-DC1.

8. If necessary, in the work pane, expand Acct.

Lab Answer Key for Module 3: Configuring Mailbox Server Roles 3

9. In the work pane, right-click AcctMail, and then click Properties.

10. Click the Limits tab and then read the settings. These settings are based on the

commands you ran using the Exchange Management Shell. Click Cancel.

11. Right-click AcctMail and then click Mount Database.


Exercise 2: Configuring a Public Folder and Store Referrals

Task 1: Create a storage group for public folders on SYD-EX2




Mailbox.

3. In the result pane, click SYD-EX2.

4. In the action pane, click New storage group.

5. In the Storage Group Name box, type Replicas, and then click New.

6. Read the Completion status, and then click Finish.

Task 2: Create a new public folder database on SYD-EX2

1. In the work pane, right-click Replicas, and then click New Public Folder Database.

2. In the Public folder database name box, type ReplicaDB, and then click New.

3. Read the Completion status, and then click Finish.

4. If necessary, press F5 to refresh the screen to see ReplicaDB.


Task 3: Create a new public folder for the executive group by using

Microsoft Office Outlook®

1. On SYD-CL1, log on as Administrator with a password of Pa$$w0rd.

2. Click Start, and then click E-mail.

3. At the bottom of the left pane, click the Folder List icon, and then expand Public

Folders\All Public Folders. Notice that there are no existing public folders.

4. Right-click All Public Folders, and then click New Folder.

4 Lab Answer Key for Module 3: Configuring Mailbox Server Roles

5. In the Name box, type Executive, and then click OK. If necessary, expand All

Public Folders to view the new folder.

6. In the left pane, right-click Executive, and then click Properties. Notice that there is

no tab available to configure replication frequency or destinations.

7. Click Cancel and close Outlook.

Task 4: Create a new public folder for the accounting group on SYD-DC1

by using the Exchange Management Console

1. On SYD-DC1, in the Exchange Management Console, click Toolbox and then

double-click Public Folder Management Console.

2. Click Default Public Folders, right-click Default Public Folders and then click

New Public Folder.

3. In the Name field, type Accounting and click New. Click Finish.

Task 5: Replicate the Executive and Accounting public folders on SYD-

DC1 and SYD-EX2

1. Right-click Accounting, and click Properties.

2. On the Replication tab, click Add.

3. Click ReplicaDB and click OK. Click OK.

4. Open the Exchange Management Shell. Type Get-PublicFolder “\Executive”.

Notice that replicas exist on both the Public Folder Database and ReplicaDB.

Task 6: Disable Public Folder Referrals

1. Type Set-PublicFolderDatabase “SYD-DC1\Public Folder Database” –

UseCustomReferralServerList:$true –CustomReferralServerList $null and press

ENTER. This disables public folder referrals on SYD-DC1.

2. Type exit and press ENTER.

Lab Answer Key for Module 4: Managing Recipient Objects

Table of Contents Lab 1: Managing Recipient Objects 1

Exercise 1: Modifying Existing User Mailboxes 1 Exercise 2: Configuring New Mailboxes and

Mail-Enabled Objects 4 Exercise 3: Managing Resource Mailboxes 7 Exercise 4: Managing Mailbox Removal 9

Lab Answer Key for Module 4: Managing Recipient Objects 1

Lab 1: Managing Recipient Objects

To prepare for the lab

To prepare for the lab, complete the following steps.


Server 2007, and then click Exchange Management Shell.

2. At the PS prompt, type New-StorageGroup SalesSG and press ENTER.

3. At the PS prompt, type New-MailboxDatabase SalesDB –StorageGroup SalesSG

and press ENTER.

4. At the PS prompt, type Mount-Database SalesDB and press ENTER.


Exercise 1: Modifying Existing User Mailboxes

Task 1: Filter the view to only Alpine Ski House recipients



2. If necessary, in the console tree, expand Recipient Configuration, and then click

Mailbox.

3. In the result pane, click Create Filter.

4. In the first drop-down list, select Company.

5. In the rightmost text box, type Alpine Ski House, and then click Apply Filter.

Task 2: Move the Alpine Ski House sales users to the A. Datum sales

mailbox database

1. Click Axel Delgado, and then hold down the CTRL key while you click Cat Francis

and Jo Berry.

2. In the Action pane, click Move Mailbox.

3. Click Browse, click SalesDB, click OK, and then click Next.

4. Click Next to accept skipping the mailbox if there are corrupted messages.

5. Click Next to accept moving the mailboxes immediately.

6. Read the Summary and click Move.

7. Read the Completion Summary and then click Finish.

Task 3: Add the generic Sales e-mail address to the Jo Berry account

1. Right-click Jo Berry, and then click Properties.

2 Lab Answer Key for Module 4: Managing Recipient Objects

2. Click the E-Mail Addresses tab, and then click Add.

3. In the E-mail Address box, type [email protected], and then click OK.

4. Click OK to save the changes to Jo Berry.

Task 4: Disable Exchange ActiveSync for all Alpine Ski House users

except users in Sales



2. Type Get-Mailbox –OrganizationalUnit Alpine | Set-CASMailbox

–ActiveSyncEnabled $false and then press ENTER.

3. Type Get-Mailbox –Database SalesDB | Set-CASMailbox –ActiveSyncEnabled

$true and then press ENTER.


Task 5: Remove storage quotas for the vice-president Marc Boyer

1. Right-click Marc Boyer, and then click Properties.

2. Click the Mailbox Settings tab, click Storage Quotas, and then click Properties.

3. Under Storage quotas, clear Use mailbox database defaults, and then click OK.

Task 6: Enable Microsoft Office Outlook® Web Access for Marc Boyer

Click the Mailbox Features tab, click Outlook Web Access, and then click Enable.

Task 7: Configure Marc Boyer’s account so that Toby Nixon can send on

his behalf and test the functionality

1. Click the Mail Flow Settings tab, click Delivery Options, and then click Properties.

2. Under Grant this permission to, click Add, click Toby Nixon, and then click OK.

3. Click OK to close the Delivery Options dialog box.

4. Click OK to close the Marc Boyer Properties dialog box.

5. Log on to SYD-CL1 as Toby with a password of Pa$$w0rd.

6. Click Start and then click E-mail. This starts Outlook.

7. Click New to create a new mail message.

8. Click the Options tab and then click Show From.

9. Click From, click Marc Boyer, and then click OK.




12. Log off SYD-CL1.

13. Log on SYD-CL1 as Administrator with a password of Pa$$w0rd.

14. Click Start and click E-mail.

15. In the Inbox pane, click the message from Marc Boyer and then read the message in

the reading pane. Notice that it indicates the message is from Toby Nixon on behalf

of Marc Boyer.

16. Log off of SYD-CL1.

Task 8: Configure Axel Delgado’s account so that Toby Nixon can send

on his behalf and test the functionality

1. On SYD-DC1, in the Exchange Management Console, in the result pane, right-click

Axel Delgado, and then click Manage Send As Permission. This option is available

only with Exchange Server 2007 SP1.

2. Click Add, type Toby, click Find Now, click OK, and then click Manage. Click

Finish.


4. Click Start and then click E-mail. This starts Outlook.

5. Click New to create a new e-mail message.

6. Click the Options tab and then click Show From.

7. Click From, click Axel Delgado, and then click OK.




11. Log on to SYD-CL1 as Administrator with a password of Pa$$w0rd.

12. Click Start and click E-mail.

13. In the Inbox pane, click the message from Axel Delgado and then read the message

in the reading pane. Notice that it indicates the message is from Axel Delgado even

though it was sent by Toby Nixon.



Exercise 2: Configuring New Mailboxes and Mail-Enabled Objects

Task 1: Create mailboxes for all users in the Alpine/Marketing

organizational unit (OU)

1. On SYD-DC1, in the Exchange Management Console, right-click Mailbox, and then

click New Mailbox.

2. Click Next to accept the default user mailbox.

3. Click Existing users, and then click Add.

4. In the Select User –Adatum.com dialog box, click Scope, and then click Modify

Recipient Picker Scope.

5. In the Recipient Picker Scope dialog box, click Browse, expand Alpine, and then

click Marketing. Click OK twice.

6. Press CTRL + A to select all of the users, click OK, and then click Next. This new

Exchange Server 2007 SP1 feature enables you to create mailboxes for multiple users

at one time.

7. On the Mailbox Settings page, click Browse. Click Mailbox Database on SYD-

DC1 and click OK. Click Next.

8. Click New to create the mailboxes, and then click Finish.

Task 2: Create the new marketing user David Jones

1. If necessary, in the console tree, expand Recipient Configuration, and then click

Mailbox.

2. Right-click Mailbox, and then click New Mailbox.

3. Click Next to accept the default option of User Mailbox.

4. Click Next to accept the default option of New user.

5. Beside Organizational unit, click Browse. In the Select Organizational Unit

dialog box, expand Alpine and click Marketing. Click OK.

6. Enter the following information for the new user and then click OK:

• First name: David

• Last name: Jones

• User logon name (User Principal Name): David


7. Click Next.


8. On the Mailbox Settings page, click Browse. Click Mailbox Database on SYD-

DC1 and click OK. Click Next.

9. Read the Summary and then click New to create the Active Directory user and

mailbox.

10. Click Finish.

Task 3: Create a new mail contact for the contractor Daniela Guaita

1. In the console tree, under Recipient Configuration, click Mail Contact.

2. Right-click Mail Contact, and then click New Mail Contact.

3. Click Existing contact, click Browse, click Daniela Guaita, and then click OK.

4. Click Next.

5. To set the e-mail address, click Edit.

6. In the E-mail address box, type [email protected] and then click OK.

7. Click Next.

8. Read the Configuration Summary, and then click New.

9. Read the Completion Summary, and then click Finish.

Task 4: Mail-enable the AlpineMarketing security group

1. In the console tree, under Recipient Configuration, click Distribution Group.

2. Right-click Distribution Group, and then click New Distribution Group.

3. Click Existing group, click Browse, click AlpineMarketing, and then click OK.

4. Click Next.

5. Click Next to accept the default Group Information.



Task 5: Configure the department for all Alpine marketing users

1. Click Start, point to Administrative Tools, and then click Active Directory Users

and Computers.

2. In the console tree, expand Adatum.com, expand Alpine, and then click Marketing.

3. Click Tony Wang, and then hold down the SHIFT key while you click Jose Lugo.

4. Right-click the selection, and then click Properties.


5. Click the Organization tab, select the Department option, and then type Marketing

in the Department box.

6. Select the Company option, type Alpine Ski House in the Company box, and then

click OK.

7. Close Active Directory Users and Computers.

Task 6: Create a new dynamic distribution group for Alpine marketing

users

1. In the Exchange Management Console, right-click Distribution Group, and then

click New Dynamic Distribution Group.

2. Beside Organizational unit, click Browse. In the Select Organizational Unit

dialog box, expand Alpine and click Marketing. Click OK.

3. In the Name field, type DynAlpineMarketing and then click Next.

4. Click The following specific types, click Users with Exchange mailboxes, and then

click Next.

5. In the Step 1: Select condition(s) box, select the recipient is in a Department

option.

6. In the Step 2: Edit the condition(s) box, click specified, type Marketing, click Add,

and then click OK.

7. In the Step 1: Select conditions box, select the recipient is in a Company option.

8. In the Step 2: Edit the condition(s) box, click specified, type Alpine Ski House,

click Add, and then click OK.

Task 7: Test the dynamic distribution group for Alpine marketing users

1. Click Preview. There should be two recipients listed.

2. Click OK, and then click Next.



Task 8: Modify the DynAlpineMarketing group to allow only members to

send messages to the group

1. On SYD-DC1, in the Exchange Management Console, right-click

DynAlpineMarketing, and then click Properties.

2. Click the Mail Flow Settings tab, click Message Delivery Restrictions, and then

click Properties.

3. Under Accept messages from, click Only Senders in the following list.


4. Click Add, scroll down and click DynAlpineMarketing, and then click OK.

5. Click OK to close the Message Delivery Restrictions dialog box.

6. Click OK to close the DynAlpineMarketing Properties dialog box.

Task 9: Test the ability to send to the DynAlpineMarketing group

1. Log on to SYD-CL1 as Tony with a password of Pa$$w0rd.


3. Click Next in the Outlook 2007 Startup page.

4. Click Next to accept the default option configuring an e-mail account.

5. On the Auto Account Setup page, ensure that [email protected] is displayed as

the E-mail Address and then click Next.

6. After the account is configured, click Finish.

7. Click OK to accept the default configuration for user name.

8. On the Privacy Options page, remove all check marks and then click OK.

9. In the Sign up for Microsoft Update page, click I don’t want to use Microsoft

Update and click Finish.

10. In the Microsoft Office Outlook dialog box, select No.

11. Maximize the Outlook window.

12. Click New

13. In the To box, type DynAlpineMarketing.

14. In the Subject box, type Test Dynamic Group, and click Send. This message is

received by Tony because he is included in the query that the dynamic distribution

group performs. It may take a few moments for the message to arrive.

Exercise 3: Managing Resource Mailboxes

Task 1: Create a resource mailbox for AlpineMeetingRoom1

1. On SYD-DC1, in the Exchange Management Console, under Recipient

Configuration, click Mailbox. Click Remove Filter.

2. Right-click Mailbox, and then click New Mailbox.

3. On the Introduction page, click Room Mailbox. Click Next.

4. On the User Type page, click New user and then click Next.

5. In the Organizational unit box, click Browse, click Adatum.com/Alpine and click

OK.


6. In the First name box, type AlpineMeetingRoom1.

7. In the User logon name box, type AlpineMeetingRoom1. Click Next.

8. On the Mailbox Setting page, click Browse, click OK, and then click Next.

9. Read the Configuration Summary and then click New.

10. On the Completion page, click Finish.

Task 2: Configure the room capacity for AlpineMeetingRoom1 as 20

people

1. Right-click AlpineMeetingRoom1 and then click Properties.

2. Click the Resource Information tab.

3. In the Resource capacity box, type 20 and then click OK.

Task 3: Configure AlpineMeetingRoom1 to AutoAccept meeting requests

1. Start the Exchange Management Shell.

2. Type Set-MailboxCalendarSettings AlpineMeetingRoom1 –AutomateProcessing

AutoAccept, and then press ENTER.

3. Type Get-MailboxCalendarSettings AlpineMeetingRoom1, and then press

ENTER.


Task 4: Book a meeting in AlpineMeetingRoom1

1. Log on to SYD-CL1 as Toby with the password of Pa$$w0rd.

2. Click Start and then click E-mail to open Outlook.

3. In the left pane, click Calendar.

4. On the Actions menu, click New Meeting Request.

5. Click the To button.

6. Click Marc Boyer and then click the Required button. Click OK.

7. Click the Rooms button, click AlpineMeetingRoom1, click the Rooms button, and

then click OK.

8. In the Subject box, type Test Meeting.

9. Configure the Start time for two hours ahead of the current time. Use the current date.

10. Configure the End time to be one-half of an hour, or 30 minutes, later.

11. Click Send.


12. In the left pane, click Mailbox – Toby Nixon in the Mail Folders list. Notice that the

AlpineMeetingRoom1 has auto accepted the request. It may take a few moments for

the new message to arrive.


Exercise 4: Managing Mailbox Removal

Task 1: Configure deleted item and mailbox retention for all users

1. On SYD-DC1, in Exchange Management Console, expand Server Configuration,

and then click Mailbox.

2. Right-click Mailbox Database, and then click Properties.

3. Click the Limits tab.

4. In the Keep deleted items for (days) box, type 30.

5. In the Keep deleted mailboxes for (days) box, type 60.

6. Click the check box next to Do not permanently delete items until the database

has been backed up and then click OK.

Task 2: Delete and recover an item from Toby Nixon’s mailbox



3. In the Inbox pane, right-click the first message, and then click Delete.

4. In the left pane, right-click Deleted items and then click Empty “Deleted Items”

Folder. Click Yes.

5. Click the Tools menu, and then click Recover Deleted Items.

6. Click the Select All button, and then click Recover Selected Items button. The

deleted items appear in Deleted Items folder.

7. Close Outlook.

Task 3: Delete and reconnect Toby Nixon’s mailbox

1. On SYD-DC1, in the Exchange Management Console, expand Recipient

Configuration, and then click Mailbox.

2. In the result pane, right-click Toby Nixon, and then click Disable.

3. Click Yes to confirm removing the mailbox from the Toby Nixon account.

4. In the console tree, under Recipient Configuration, click Disconnected Mailbox.

5. In the result pane, right-click Toby Nixon and then click Connect.


6. Click Next to accept the mailbox type of User Mailbox.

7. To the right of Matching user, click Browse.

8. Click Toby Nixon, and then click OK.

9. Click Next.

10. Read the Configuration Summary, and then click Connect.


12. Under Recipient Configuration, click Mailbox and then verify that the Toby Nixon

mailbox is displayed.

Lab Answer Key for Module 5: Managing E-Mail Addresses and Address Lists

Table of Contents Lab 1: Managing E-Mail Addresses and Address

Lists 1 Exercise 1: Managing E-Mail Address Policies 1 Exercise 2: Managing Address Lists 3 Exercise 3: Performing Recipient Bulk

Management Tasks 6

Lab Answer Key for Module 5: Managing E-Mail Addresses and Address Lists 1

Lab 1: Managing E-Mail Addresses and Address Lists

Exercise 1: Managing E-Mail Address Policies

Task 1: Add adventure-works.com as an accepted domain

1. Log on SYD-DC1 as Administrator with a password of Pa$$w0rd.



3. In the console tree, expand Organization Configuration, and then click Hub

Transport.

4. Click the Accepted Domains tab.

5. In the action pane, click New Accepted Domain.

6. In the Name box, type Adventure Works.

7. In the Accepted Domain box, type adventure-works.com.

8. Click New to accept the default of an authoritative domain.

9. Read the Completion information, and then click Finish.

Task 2: Create an e-mail address policy for Adventure Works users

1. Click the E-mail Address Policies tab.

2. In the action pane, click New E-mail Address Policy.


4. Click The following specific types, select Users with Exchange mailboxes, and

then click Next.

5. In the Step 1: Select conditions box, select Recipient is in a Company.

6. In the Step 2: Edit the condition(s) box, click the specified link.

7. Type Adventure Works, click Add, and then click OK.

8. Click Next.

9. In the E-mail Addresses page, click Add.

10. In the SMTP E-mail Address dialog box, click First name.last name (john.smith).

Click Select accepted domain for e-mail address, and then click Browse.

11. Click Adventure Works, and then click OK twice.

12. Click Next.

13. Click Next to apply the e-mail address policy immediately.

2 Lab Answer Key for Module 5: Managing E-Mail Addresses and Address Lists

14. Read the Configuration Summary, and then click New to create and apply the

e-mail address policy.


Task 3: Add alpineskihouse.com as an accepted domain

1. In the action pane, click New Accepted Domain.

2. In the Name box, type Alpine Ski House.

3. In the Accepted Domain box, type alpineskihouse.com.

4. Click New to accept the default of an authoritative domain.


Task 4: Create an e-mail address policy for the Alpine Ski House users

1. Click the E-mail Address Policies tab.

2. In the action pane, click New E-mail Address Policy.


4. Click The following specific types, select Users with Exchange mailboxes, and

then click Next.

5. In the Step 1: Select conditions box, select Recipient is in a Company.

6. In the Step 2: Edit the condition(s) box, click the specified link.

7. Type Alpine Ski House, click Add, and then click OK.

8. Click Next.

9. In the E-mail Addresses page, click Add.

10. In the SMTP E-mail Address dialog box, click First name.last name (john.smith).

Click Select accepted domain for e-mail address, and then click Browse.

10. Click Alpine Ski House, and then click OK twice.

11. Click Next.

12. Click Next to apply the e-mail address policy immediately.

13. Read the Configuration Summary, and then click New to create and apply the

e-mail address policy.



Task 5: Modify the default e-mail address policy for A. Datum users

1. In the result pane, double-click Default Policy.

2. Click Next twice to access the E-mail Addresses page.

3. Click Add, and then click First name.last name (john.smith).

4. Click Select accepted domain for e-mail address, and then click Browse.

5. Click Adventure Works, and then click OK twice.

6. Click Add, and then click First name.last name (john.smith)..

7. Click Select accepted domain for e-mail address, and then click Browse.

8. Click Alpine Ski House, and then click OK twice.

9. Click Next.

10. If necessary, click Immediately, and then click Next.

11. Read the Configuration Summary, and then click Edit.


Task 6: Verify that addresses were applied to A. Datum users

1. In the console tree, expand Recipient Configuration, and then click Mailbox.

2. In the result pane, right-click Brian Cox, and then click Properties.

3. Click the E-mail Addresses tab, and then confirm that Brian has an e-mail address

for all three domains and Adatum.com is the primary (reply) address.

4. Click Cancel and then close the Exchange Management Console.

Exercise 2: Managing Address Lists

Task 1: Create an empty container mail list named Companies



2. In the console tree, expand Organization Configuration, click Mailbox, and then

click the Address Lists tab.

3. In the action pane, click New Address List.

4. In the Name box, type Companies.

5. In the Container box, accept the default value of \.

6. Under Include these recipient types, click None, and then click New.



Task 2: Create a new address list for Adventure Works in Companies



3. Click the Browse button, click Companies, and then click OK.

4. Under Include these recipient types, click All recipient types, and then click Next.

5. In the Step 1: Select condition(s) box, select Recipient is in a Company.

6. In the Step 2: Edit the condition(s) box, click specified.

7. In the Specify Company dialog box, type Adventure Works, click Add, and then

click OK.

8. Click Next.

9. Click Next to schedule this change Immediately.



Task 3: Create a new address list for Alpine Ski House in Companies



3. Click the Browse button, click Companies, and then click OK.

4. Under Include these recipient types, click All recipient types, and then click Next.

5. In the Step 1: Select condition(s) box, select recipient is in a Company.

6. In the Step 2: Edit the condition(s) box, click specified.

7. In the Specify Company dialog box, type Alpine Ski House, click Add, and then

click OK.

8. Click Next.

9. Click Next to schedule this change Immediately.





Task 4: Verify that the new address books are available in Microsoft

Office Outlook®

1. On SYD-CL1, log on as Administrator with a password of Pa$$w0rd.


3. Click the Tools menu, and then click Address Book.

4. Under Address Book, click the down arrow to display the options. You can see that

under All Address Lists, the Companies container is listed and it includes the

address lists Adventure Works and Alpine Ski House.

5. Close all open windows and log off SYD-CL1.

Task 5: Create a new offline address book for the Adventure Works and

Alpine Ski House address lists



2. If necessary, in the console tree, expand Organization Configuration, click

Mailbox, and then click the Offline Address Book tab.

3. In the action pane, click New Offline Address Book.

4. In the Name box, type Companies.

5. Click Browse, select SYD-DC1, and then click OK.

6. Clear the Include the default Global Address List check box.

7. Select Include the following address lists.

8. Click Add, expand Companies, click Adventure Works, and then click OK.

9. Click Add, expand Companies, click Alpine Ski House, and then click OK.

10. Click Next.

11. Select Enable public folder distribution and click Next.





Exercise 3: Performing Recipient Bulk Management Tasks

Task 1: Add a header line to a .csv file

1. Click Start, point to All Programs, click Accessories, and then click Notepad.

2. Click the File menu, click Open.

3. Change the Files of Type to All Files.

4. Browse to D:\5047\Labfiles\Users.csv, and then click Open.

5. At the top of the file, replace Add Header Here with

FirstName,LastName,Password,Company. This header is used by the Import-CSV

cmdlet to name each column of imported information. These names then can be

referenced to view and manipulate information.

6. Click the File menu, and then click Save.

7. Close Notepad.

Task 2: Modify the CreateUsersLab.ps1 script to import Adventure Works

users from a .csv file

1. Click Start, point to All Programs, click Accessories, and then click Notepad.

2. Click the File menu, click Open.

3. Change the Files of Type to All Files.

4. Select D:\5047\Labfiles\CreateUsersLab.ps1, and then click Open.

5. In Section 1, define $db as SYD-DC1\Mailbox Database.

6. In Section 1, define $upndom as adatum.com.

7. In Section 1, define $ou as Adventureworks.

8. In Section 1, define $csvFile as D:\5047\Labfiles\Users.csv.

9. In Section 4, replace all instances of property1 with firstname.

10. In Section 4, replace all instances of property2 with lastname.

11. In Section 4, replace property3 with password.

12. Click the File menu, and then click Save.

13. Close Notepad.


Task 3: Run CreateUsers.msh to import Adventure Works users



2. Type d:\5047\Labfiles\CreateUsersLab.ps1 and then press ENTER.

Task 4: Set the Company attribute for all users in the Adventureworks OU

Type Get-User -OrganizationalUnit “Adventureworks” | Set-User -Company

“Adventure Works” and then press ENTER.

Task 5: Define mailbox limits for all users in the Adventure Works

company

1. Type Get-Mailbox –OrganizationalUnit “Adventureworks” | Set-Mailbox

–IssueWarningQuota 50MB –ProhibitSendQuota 75MB and then press ENTER.


Task 6: Verify the configuration of Adventure Works users



2. If necessary, expand Recipient Configuration, and then click Mailbox.

3. Right-click Alice, and then click Properties.

4. On the General tab, confirm that:

• Alice is in the Adventureworks OU.

• Alice’s mailbox is on SYD-DC1\Mailbox Database.

• The alias for Alice is Alice.

5. Click the Organization tab and then confirm that the Company is configured as

Adventure Works.

6. Click Cancel and then close the Exchange Management Console.

Lab Answer Key for Module 6: Managing Client Access

Table of Contents Lab 6: Managing Client Access 1

Exercise 1: Managing Mobile Device Connectivity 1

Exercise 2: Managing Outlook Web Access 6

Lab Answer Key for Module 6: Managing Client Access 1

Lab 6: Managing Client Access

Exercise 1: Managing Mobile Device Connectivity

Task 1: Disable SSL for Exchange ActiveSync

1. On SYD-DC1, click Start, point to Administrative Tools, and then click Internet

Information Services (IIS) Manager.

2. In Internet Information Services (IIS) Manager, expand SYD-DC1

(ADATUM\administrator), expand Sites, expand Default Web Site, and then click

Microsoft-Server-ActiveSync.

3. In the center pane, double-click SSL settings.

4. Clear the Require SSL check box, and click Apply. Close Internet Information

Services (IIS) Manager.

Note: SSL is not being used in this exercise because the mobile device emulator does not trust the certification authority for the Adatum domain. ActiveSync cannot use SSL unless the device trusts the certificate on the server used for SSL. Additional software is required to import trusted root certificates in Windows mobile. Windows Mobile automatically trusts certificates issued by a third-party certification authority.

Task 2: Configure an external URL for the Microsoft® Server ActiveSync®

virtual directory



2. In the console tree, expand Server Configuration, and then click Client Access.

3. In the result pane, click SYD-DC1.

4. In the work pane, click the Exchange ActiveSync tab.

5. Right-click Microsoft-Server-ActiveSync, and then click Properties.

6. In the External URL box, type http://SYD-DC1.adatum.com/Microsoft-Server-

ActiveSync and then click OK. Then click OK again to acknowledge the warning.

2 Lab Answer Key for Module 6: Managing Client Access

Task 3: Create a new Exchange ActiveSync mailbox policy

1. In the console tree, expand Organization Configuration, and then click Client

Access.

2. Create a new Exchange ActiveSync mailbox policy, using the following steps:

a. In the action pane, click New Exchange ActiveSync Mailbox Policy.

b. In the Mailbox policy name box, type Sales Policy.

c. Select the Allow non-provisionable devices option. This allows devices that

cannot be configured automatically.

d. Confirm that the Allow attachments to be downloaded to device option is

selected. This option is required for mobile devices to synchronize attachments

and store them locally on the device.

e. Select the Require password box, and then click New.

f. Read the Completion summary, and then click Finish.

3. Right-click Sales Policy, and then click Properties.

4. On the Sync Settings tab, select the Maximum attachment size (KB) option, and

enter 1024.

5. In the Include past e-mail items list, click One Week.

6. On the Device tab, clear the Allow camera and Allow Internet sharing for the

device check boxes. Click OK.

Task 4: Configure Toby Nixon to use Sales Policy

1. In the console tree, expand Recipient Configuration, and then click Mailbox.

2. In the result pane, right-click Toby Nixon, and then click Properties.

3. Configure the Sales Policy for Toby Nixon, using the following steps:

a. Click the Mailbox Features tab, click Exchange ActiveSync, and then click

Properties in the Toby Nixon Properties dialog box.

b. In the Exchange ActiveSync Properties dialog box, click Browse.

c. Select Sales Policy, and then click OK.

d. Click OK twice to save and apply the changes.


Task 5: Connect to Exchange ActiveSync

1. On SYD-DC1, click Start, point to All Programs, click Windows Mobile 6 SDK,

click Standalone Emulator Images, and then under US English, click Professional.


2. Configure the emulator network card, using the following steps:

a. In the Windows Mobile 6 Professional window, on the File menu, click

Configure.

b. On the Network tab, select the Enable NE2000 PCMCIA network adapter

and bind to check box, and then click OK.

c. Wait until the emulator finishes booting. In Windows Mobile 6 Professional,

click Start, and then click Settings.

d. Click the Connections tab, and then click Network Cards.

e. On the Configure Network Adapters page, under My network card connects

to, click The Internet.

f. Double-click NE2000 Compatible Ethernet Driver.

g. Click Use specific IP address, and then type 10.10.0.50 as the IP address,

255.255.0.0 as the subnet mask, and 10.10.0.1 as the default gateway.

h. On the Name Servers tab, type 10.10.0.10 as the DNS server address. Click OK

three times. Close the Settings window.

3. In Windows Mobile 6 Professional , click Start, click Programs, and then click

ActiveSync.

4. Configure Exchange ActiveSync, using the following steps:

a. Read the Exchange ActiveSync information, and then click the Set up your

device to sync with it link.

b. In the Server Address box, type SYD-DC1.adatum.com and then remove the

check box next to This server requires an encrypted (SSL) connection. Click

OK.

c. Click Next.

d. In the User name box, type Toby.

e. In the Password box, type Pa$$w0rd.

f. In the Domain box, type Adatum.

g. Select the Save password check box, and then click Next.

5. Configure Calendar synchronization using the following steps:

a. In the Choose the data you wish to synchronize box, click Calendar, and then

click Settings.

b. In the Synchronize only the past list, click All, and then in the upper-right

corner, click OK.

6. Configure e-mail synchronization, using the following steps:


a. In the Choose the data you wish to synchronize box, click E-Mail, and then

click Settings.

b. In the Download the past list, click All, and then in the upper-right corner, click

OK.

c. Confirm that the four check boxes are selected, and then click Finish.

5. In the ActiveSync dialog box, click OK.

6. In the Update Required dialog box, click OK.

7. In the Password box and the Confirm box, type 1234, and then click OK in the top

right corner.

8. After synchronization is complete, click the X in the upper-right corner to close

Exchange ActiveSync.

9. Close the Programs window.

Task 6: Test Exchange ActiveSync features

1. Open Internet Explorer and connect to https://syd-dc1.adatum.com/owa.

2. Click Continue to this website (not recommended).

3. Log on as Adatum\Gregory using the password Pa$$w0rd.

4. Click OK to accept the default language and time settings.

5. Create a new message for Toby, using the following steps:

a. Click New, and then in the To field, type Toby, and then press CTRL+K to

resolve the name.

b. In the Subject line, type Test Message from Gregory.

c. In the message body, type Testing mobile messaging, and then click Send.

6. On Windows Mobile 6 Professional, wait a minute and then notice the animated

Synchronization arrows indicating that the device is synchronizing automatically.

Synchronization was triggered by the message’s arrival in Toby’s mailbox. Wait for

the mobile device to complete synchronization.

7. At the bottom of the Today screen, view the notification stating that a new message

has arrived from Gregory.

8. Click View and read the message.

9. Reply to the message, using the following steps:

a. Click Reply at the bottom of the message window.

b. In the message body, type Test Reply, and then click Send.


c. Wait until the device finishes synchronizing, and then in Outlook Web Access,

click the Check Messages icon or press F5 to refresh the screen, and then

confirm that the message from Toby was received.

10. Create a new appointment, using the following steps:

a. In Outlook Web Access, click Calendar, and then click New.

b. Click Scheduling Assistant, and then in the Select Attendees column, under

Gregory Weber, type Toby.

c. On the Appointment tab, in the Subject line, type Management Meeting.

d. In the Location box, type Executive Meeting Room.

e. Select a time in the next week for the meeting.

f. Click Send.

11. Accept the meeting request, using the following steps:

a. In Windows Mobile 6 Professional, wait for the device to synchronize.

b. Open the device’s Inbox if it is not already open. After the Inbox is in sync, click

the meeting request at the top of the message list.

c. Click Accept at the bottom of the Messaging window, ensure that Send the

response now is selected, and then click OK.

d. Click OK in the upper-right corner to close the message.

e. Click the X in the upper-right corner to close the Inbox.

Task 7: Wipe Toby Nixon’s device

1. On SYD-DC1, in the Exchange Management Console, under Recipient

Configuration, click Mailbox.

2. In the result pane, click Toby Nixon.

3. In the action pane, click Refresh.

4. In the action pane, click Manage mobile device.

5. On the Manage Mobile Device page, click Perform a remote wipe to clear mobile

device data, and then click Clear.

6. In the Microsoft Exchange warning message, click Yes, and then click Finish.

7. In Windows Mobile 6 Professional, wait for the device to synchronize. You can also

force synchronization by opening Exchange ActiveSync and then clicking Sync.

Confirm that the device is wiped. If the device goes blank, it is rebooting after

performing the remote wipe.

8. On the Windows Mobile 6 Professional window File menu, click Exit.


9. In the Device Emulator dialog box, click No.

10. On SYD-DC1, open Internet Explorer and connect to https://syd-dc1/owa. On the

Certificate Error page, click Continue to this website (not recommended).

11. Log on as adatum\Administrator using the password Pa$$w0rd.

12. Click OK. Verify that the administrator received an email indicating that Toby

Nixon’s mobile device has been wiped.

Exercise 2: Managing Outlook Web Access

Task 1: Configure forms-based authentication for OWA

1. In the Exchange Management Console, if required, expand Server Configuration,

and then click Client Access.

2. On the Outlook Web Access tab, right-click owa (Default Web Site), and then click

Properties.

3. Click the Authentication tab, and under Use forms based authentication, click

User name only.

4. Click the Browse button, click Adatum.com, and then click OK.

5. Click OK to save the changes.

6. Click OK to acknowledge the warning.

7. Click Start, click Command Prompt. At the command prompt, type iisreset

/noforce, and then press ENTER. If you receive a response that the Internet services

were successfully restarted, close the command prompt. If you receive a response

that the Internet services were stopped but failed to start, type iisreset /start and

press ENTER. Verify that the services started and close the command prompt.

Task 2: Configure Windows SharePoint Services and Windows Files

Shares integration

1. In the Exchange Management Console, on the Outlook Web Access tab, right-click

owa (Default Web Site) and then click Properties.

2. Click the Public Computer File Access tab and then clear te Enable direct file

access check box.

3. Click the Private Computer Files Access tab and then click the Customize button

for direct file access.

4. Click the Allow button.

5. Select .bmp and then click the red x.

6. Select image/bmp and then click the red x.

7. Click OK.


8. Click the Block button.

9. In the Enter the file extensions for which you want to block, one at a time box,

type .bmp, click Add, and then click OK.

Note: In cases where there is a conflict between file access management settings, the following precedence applies. Allow overrides Block and Force Save. Block overrides Force Save. For example, if .doc files are configured as a blocked file type and an allowed file type, .doc files will be allowed.

10. Click OK to close the Direct File Access Settings dialog box.

11. Click the Remote File Servers tab, and then under Unknown Servers, select Allow.

12. Click OK to close the owa (Default Web Site) Properties dialog box.

Task 3: Send Test Messages with Attachments

1. Open Internet Explorer, and connect to https://syd-dc1.adatum.com/owa.

2. Click Continue to this Website (not recommended).

3. Click This is a public or shared computer.

4. Log on as Gregory with a password of Pa$$w0rd. The domain name is not required

because the authentication configuration was changed earlier in this exercise.


6. Click New, in the To box, type Toby, in the Subject box, and then type Word

Document.

7. Click the Attachment icon, type \\syd-dc1\Corpdata\ExpenseReport.doc, and then

click Attach.

8. Click Send.

9. Click New, in the To box, type Toby, in the Subject box, and then type BMP File.

10. Click the Attachment icon, type \\syd-dc1\Corpdata\image.bmp, and then click

Attach.

11. Click Send.


Test Windows SharePoint Services and Windows Files Shares integration

from a Public Computer

1. Open Internet Explorer.

2. In the Address bar, type https://syd-dc1.adatum.com/owa, and then click Go.



4. Click This is a public or shared computer.

5. Log on as Toby with a password of Pa$$w0rd.


7. Click the Word Document message from Gregory.

8. Right-click ExpenseReport.doc. You do not receive any options because you cannot

access the document from a public computer.

9. Beside ExpenseReport.doc, click Open as Web Page.

10. Close theExpenseReport.doc window.


Test Windows SharePoint Services and Windows Files Shares integration

from a Private Computer

1. Open Internet Explorer.

2. In the Address bar, type https://syd-dc1.adatum.com/owa, and then click Go.


4. Click This is a private computer.

5. Log on as Toby with a password of Pa$$w0rd. The domain name is not required

because the authentication configuration was changed earlier in this exercise.

6. Click the Word Document message from Gregory.

7. Right-click ExpenseReport.doc and view the available options. You can save this

file because you are accessing mail from a private computer.

8. Click the BMP File message from Gregory. Notice that Toby does not have any

access to the BMP file that was attached.

9. In the left pane, click Documents, and then click Open Location.

10. In the Open Location dialog box, type \\SYD-DC1\Corpdata and then click Open.

Notice that you can see both files in the file share.

11. Right-click Image.bmp and then click Open.

12. Close the Error window.


Lab Answer Key for Module 7: Managing Message Transport

Table of Contents

Lab: Managing Message Transport and Handling 1 Exercise 1: Troubleshooting Local Message

Delivery 1 Exercise 2: Troubleshooting Remote Message

Delivery 3 Exercise 3: Troubleshooting Message Transport 7

Lab Answer Key for Module 7: Managing Message Transport 1

Lab: Managing Message Transport and Handling

Exercise 1: Troubleshooting Local Message Delivery

Task 1: Send a message from Gregory to Arlene

1. On SYD-DC1, open the Exchange Management Shell and then type

D:\5047\Labfiles\Mod7Ex1-SYDDC1.ps1 and press ENTER


3. On SYD-CL1, click Start, and then click E-mail.

4. Create a new e-mail message, and then send it to Arlene.

Task 2: On SYD-DC1, see if the message is in a queue



2. In the console tree, click Toolbox, and then in the result pane, double-click Queue

Viewer. The Submission queue is the only queue visible, but there are no messages

in the queue.

Task 3: On SYD-EX2, see if the message is in a queue

1. On SYD-EX2, click Start, point to All Programs, click Microsoft Exchange



Viewer. The Submission queue is the only queue visible, but there are no messages

in the queue.

Task 4: Verify the message left the client computer

1. On SYD-CL1, in the Outlook folder list, click Outbox. The message to Arlene is still

in the Outbox.

2. Verify that Outlook is connected in the lower right corner of the window.

Task 5: Enable message notifications to the Hub Transport server

1. On SYD-DC1, click Start, point to Administrative Tools, and then click Services.

2. Scroll down, and then double-click the Microsoft Exchange Mail Submission

Service. Notice that the status of this service is stopped. This service runs on

Mailbox servers and is responsible for notifying Hub Transport servers to pick up

messages for delivery.

2 Lab Answer Key for Module 7: Managing Message Transport

3. Click Start.

4. After the service has started, click OK and then close the Services snap-in.

Task 6: Verify the message has left the client computer

• On SYD-CL1, if necessary, refresh the contents of the Outbox. The message is no

longer in the Outbox and has been delivered to the server.

Task 7: Locate the message

1. On SYD-EX2, refresh the view in the Queue Viewer. The message is not on SYD-

EX2.

2. On SYD-DC1, refresh the view in the Queue Viewer. A new queue has been created

for syd-ex2.adatum.com. Notice that the Last Error column indicates that the

Mailbox server is offline.

3. Click the Messages tab, and then verify that the message from Gregory to Arlene is

here based on the subject.

Task 8: Test connectivity to SYD-EX2

1. On SYD-DC1, click Start, click Run, type cmd, and then click OK.

2. Type ping 10.10.0.12 and then press ENTER. All packets are returned, which

indicates network connectivity is functional.


4. On SYD-CL1, log off as Gregory.

5. Log on as Arlene with a password of Pa$$w0rd.


7. Read the error message and then click OK.

Task 9: Repair mail delivery to SYD-EX2

1. On SYD-EX2, click Start, point to Administrative Tools, and then click Services.

2. Scroll down, and then double-click Microsoft Exchange Information Store. Notice

that the service is stopped.

3. Click Start.

4. After the service has started, click OK and then close the Services snap-in. Close all

open windows on SYD-EX2.


Task 10: Verify message delivery

1. On SYD-DC1, in the Queue Viewer on the Queues tab, right-click

syd-ex2.adatum.com, and then click Retry. Close all open windows on SYD-DC1.

2. On SYD-CL1, start Outlook and then verify that there is a new message in Arlene’s

Inbox.


Exercise 2: Troubleshooting Remote Message Delivery

Task 1: Send a message from Gregory to Arlene

1. On SYD-EX2, open the Exchange Management Shell, type set-executionpolicy

unrestricted and press ENTER. This command enables you to run unsigned scripts

from another computer.

2. At the PS prompt, type \\SYD-DC1\d$\5047\Labfiles\Mod7Ex2-SYDEX2.ps1 and

then press ENTER. Type R and press ENTER.

3. Close the Exchange Management Shell. You may want to wait a couple of minutes

for the changes to take effect.

4. Log on to SYD-CL1 as Gregory with the password of Pa$$w0rd.

5. On SYD-CL1, click Start, and then click E-mail.

6. Create a new e-mail message, and then send it to Arlene.

7. Verify that the message has left the Outbox.

8. Close Outlook.

Note: If the message does not leave the Outbox, try closing Outlook and reopening it. If the message is still in the Outbox, verify that the Exchange Information Store service is started on SYD-DC1.

Task 2: Troubleshoot message delivery

1. On SYD-DC1, in the Exchange Management Console, in the console tree, click

Toolbox, and then in the result pane, double-click Message Tracking.

2. Click Do not check for updates on startup, click I don’t want to join the program

at this time and then click Go to Welcome screen.

3. Select the Sender check box, type Gregory, and then click Resolve Sender.

4. Set the Start time to be yesterday, and then click Next.


5. Select the most recent message and click Next. This obtains more information about

the message.

6. On the Message Tracking Parameters screen click Next. This queries more message

tracking information about the message.

7. Review the results in the Message Tracking Results window. If you review the

EventID column, you can see the first item is receiving the message, the second item

is submitting the message to the queue. There is no mention of this message being

transported from SYD-DC1 to another server. Close the Troubleshooting Assistant.


Viewer. You can see that there is a message in the branchoffice queue. The error

message indicates that SYD-DC1 was unable to connect with SYD-EX2.

9. On SYD-DC1, click Start, and then click Command Prompt.

10. Type ping SYD-EX2, and then press ENTER. SYD-EX2 responds properly.


12. In the Exchange Management Console, in the Tools node, double-click Mail Flow

Troubleshooter.

13. In the Enter an identifying label for this analysis box, type Delivery to SYD-EX2.

14. In the What symptoms are you seeing box, select Messages are backing up in one

or more queues on a server, and then click Next.

15. In the Exchange Server Name and Global Catalog Server Name boxes, type

SYD-DC1, and then click Next.

16. A variety of basic server information about SYD-DC1 is displayed. Read the

information, and then click Next.

17. An error for a queue is displayed. Click Next.

18. An information message is displayed. Click the message to expand it and read the

message, and then click Next.

19. Close the Microsoft Exchange Troubleshooting Assistant.

20. On SYD-EX2, click Start, point to Administrative Tools, and then click Services.

21. Review the Exchange services that are running and determine if any stopped services

should be running.


Task 3: Resolve the first problem

1. On SYD-EX2, in Services, double-click Microsoft Exchange Transport.

2. Click Start.

3. After the service has started, click OK and then close the Services console.

4. On SYD-DC1, in Queue Viewer, right-click branchoffice, and then click Retry.

5. Read the new error message: “Service not available, closing transmission channel.”

This error indicates that the remote server is responding to communication, but is not

available at this time.


Task 4: Troubleshoot message delivery

1. In the Exchange Management Console, in the Tools node, double-click Mail Flow

Troubleshooter.

2. In the Enter an identifying label for this analysis box, type Troubleshoot2.

3. In the What symptoms are you seeing box, select Messages are backing up in one

or more queues on a server.

4. Select the Hide Informational Display check box, and then click Next. This option

skips directly to the report without showing you preliminary information.

5. In the Exchange Server Name and Global Catalog Server Name boxes, type

SYD-DC1, and then click Next.

6. Read the Overview tab, click the Mail Flow Issues tab, click Mail acceptance

failure, and then read the message. In this case, the Mail Flow Troubleshooter did

not find a specific cause of the problem.

7. Close the Microsoft Exchange Troubleshooting Assistant.

8. On SYD-EX2, in the Exchange Management Console, expand Server Configuration,

and then click Hub Transport.

9. In the result pane, click SYD-EX2, and verify that the Default SYD-EX2 Receive

Connector is enabled.

10. Right-click Default SYD-EX2, and then click Properties.

11. Click the Network tab. Review the remote IP addresses that this SMTP Receive

connector accepts mail from.

Task 5: Resolve the second problem

1. In the Receive mail from remote servers which have these IP addresses box, click

Edit.

2. In the Start Address box, type 0.0.0.0.

3. In the End Address box, type 255.255.255.255, and then click OK.

4. Click OK to close the Default SYD-EX2 Properties dialog box.

5. On SYD-DC1, in Queue Viewer, right-click the branchoffice queue, and then click

Retry. The message appears to be delivered from the queue.

Task 6: Verify message delivery

1. On SYD-CL1, log off as Gregory.

2. Log on as Arlene with a password of Pa$$w0rd.

3. Click Start, and then click E-mail. There is a new message from Gregory.


Exercise 3: Troubleshooting Message Transport The following question and answers are used to develop a process for troubleshooting

message transport.

Q Question: What tasks should be involved in the troubleshooting process? In what

order should these tasks be performed?

A Answer: The following are the necessary tasks, listed in the order that they should be

performed:

1. Accurately determine the problem’s scope.

2. Use message tracking to locate an undelivered message.

3. Determine what the message flow should be.

4. Use queue error messages to determine potential problem resolutions.

5. Use the Mail Flow Troubleshooter to determine potential problem resolutions.

6. Resolve the problem.

Lab Answer Key for Module 8: Managing Backup and Recovery

Table of Contents Lab 1: Managing Backup and Recovery 1

Exercise 1: Restoring Data Using the Recovery Storage Group 1

Lab Answer Key for Module 8: Managing Backup and Recovery 1

Lab 1: Managing Backup and Recovery

Exercise 1: Restoring Data Using the Recovery Storage Group

Task 1: Populate Arlene’s mailbox

1. On SYD-CL1, log on as Gregory with the password Pa$$w0rd.

2. Click Start and then click E-mail.

3. Click New and then create a new message:

• To: Arlene

• Subject: Message before Backup

4. Click Send.

5. Log off as Gregory.

Task 2: Perform an offline copy backup of the mailbox database

1. On SYD-EX2, open the Exchange Management Console.

2. Expand Server Configuration, and click Mailbox.

3. In the details pane, click SYD-EX2, and on the Database Management tab, click

Mailbox Database and then click Dismount Database.

4. Click Yes.

5. Open Windows Explorer and browse to D:/Program Files/Microsoft/Exchange

Server/Mailbox/First Storage Group. Select all of the files in the folder and press

CTRL+C.

6. In Windows Explorer, browse to the C: drive and create a new folder called

MDBBackup. Open the folder and press CTRL+V to paste the database and

transaction log files to the folder.

7. In Exchange Management Console, mount the Mailbox Database.

Task 3: Delete a message

1. On SYD-CL1, log on as Arlene with the password Pa$$w0rd.

2. Click Start and then click E-mail.

3. Right-click Message before Backup and then click Delete.

4. In the left pane, click Deleted Items.

5. Right-click Message before Backup and then click Delete.

2 Lab Answer Key for Module 8: Managing Backup and Recovery

6. Click Yes to permanently delete the message.

7. Close Outlook.

Task 4: Create a recovery storage group

1. On SYD-EX2, if necessary, open the Exchange Management Console.

2. In the console tree, click Toolbox, and then double-click Database Recovery

Management.

3. Click Do not check for updates on startup, click I don’t want to join the program

at this time, and then click Go to Welcome screen.

4. In the Enter an identifying label for this activity box, type Recovery Storage

Group

5. In the Server name box, type SYD-EX2.

6. In the Domain controller name box type SYD-DC1.

7. Click Next.

8. Click Create a recovery storage group.

9. Click First Storage Group, and then click Next. You must configure the recovery

storage group to hold a specific restored database.

10. Take note of the recovery storage group file locations, and then click Create the

recovery storage group.

11. Click Show Create Recovery Storage Group Information. This displays details

about the recovery storage group.

12. Click Go back to task center.

Task 5: Copy the database files

1. In Windows Explorer, copy all the files in the C:\MDBBackup folder.

2. Browse to the recovery storage group folder located in D:/Program

Files/Microsoft/Exchange Server/Mailbox/First Storage Group.

3. Paste the mailbox and transaction log files to the recovery storage group folder.

Task 6: Merge the mailbox data

1. In the Microsoft Exchange Troubleshooting Assistant, click Mount or dismount

databases in the recovery storage group.

2. Select Mailbox Database and then click Mount selected database.

3. Click Go back to task center.

Lab Answer Key for Module 8: Managing Backup and Recovery 3

4. Click Merge or Copy Mailbox Contents. You can also mount or dismount

databases in the recovery storage group and remove the recovery storage group from

here.

5. Click Gather Merge Information.

6. Click Show Advanced Options. These options control how mailboxes in the

recovery storage group are matched with user accounts. You also can filter messages

to be recovered based on a date range or subject.

7. Click Perform Pre-merge Tasks.

8. Click Perform Merge Actions. Merging Arlene’s mailbox is successful.

9. Close all open Windows.

Task 7: Verify successful message recovery

1. On SYD-CL1, click Start and then click E-mail.

2. Verify that Message before Backup has been restored to Arlene’s Inbox.

3. Log off SYD-CL1.

Lab Answer Key for Module 9: Maintaining the Messaging System

Table of Contents Lab: Maintaining the Messaging System 1

Exercise: Determining the Information Necessary for Change Management Requests 1

Lab Answer Key for Module 9: Maintaining the Messaging System 1

Lab: Maintaining the Messaging System

Exercise: Determining the Information Necessary for Change Management Requests

Change Request #1 Change request #1 Description

Server: SYD-DC1.

Brief change description: Install the latest service pack for Microsoft®

Exchange Server 2007.

Reason for change: Apply security updates and enhance features.

Detailed change description: Back up server.

Verify backup is successful.

Install latest service pack.

Restart server.

Test server functionality.

Change impact on other systems and users: Users with mailboxes on this server will be

unable to access messages or calendars for

two hours.

Change failure impact: Failure may require complete server recovery.

Time to rebuild is four hours.

Mailboxes on this server will be unavailable

during rebuild.

Risk is low.

Back-out plan: Restore server and data from tape.

Test server and data.

Proposed date and time: Saturday, October 20, 2007, 23:00–03:00.

Change request originator:

Change request approver:

Approver signature:

2 Lab Answer Key for Module 9: Maintaining the Messaging System


Server: SYD-EX3.

Brief change description: Install new Mailbox server in Sydney location.

Reason for change: Increase mailbox capacity to handle users from

new company.

Detailed change description: Install Microsoft Windows Server® 2003.

Join the Adatum domain.

Install Exchange Server 2007 as a Mailbox

server.

Create new mailboxes on SYD-EX3.

Log on and test new mailboxes.

Change impact on other systems and users: No impact on existing users.

Change failure impact: No impact on existing users.

Back-out plan: If necessary, remove and reinstall Exchange

Server.

Proposed date and time: Tuesday, October 23, 2007, 09:00–17:00.



Approver signature:

Lab Answer Key for Module 9: Maintaining the Messaging System 3


Server: SYD-EX2.

Brief change description: Install larger disks for executive mailbox

database.

Reason for change: Executive mailbox database disk is low on

space.

Detailed change description: Back up database.

Shut down server.

Install new disks.

Restart server.

Configure disks in RAID-5 array.

Dismount executive mailbox database.

Move executive mailbox database to new RAID

array.

Mount executive mailbox database.

Test executive mailbox database.

Change impact on other systems and users: Executives will be unable to access their mailbox

for three hours.

Change failure impact: Executives will be unable to access their mail

until the executive mailbox database is restored.

Back-out plan: Restore executive mailbox database from

backup.

Proposed date and time: Saturday, October 27, 2007, 21:00–00:00.



Approver signature: