Evaluation and Selection of New Products
DSPO April 2019 Dianne Jones Director
Process Name: Evaluation and Selection of New Products
Review Date: April 2019
Responsible Unit: Lead Trainer and Product Evaluation Team
Description: Evaluate new chemicals, equipment and other
supplies
Input Triggers: Customer Feedback, Changes in Product
Specifications, Safety Data Sheets, Manufacturer Literature,
Product Samples, Product Performance Reports
Finish Line: New product is selected
Cycle Time: Based on product
Customers: Procurement, Test Site Managers
CTO Standards: Clear and timely communication of
expectations
Performance Measures: NA
Performance Capability: NA
Performance Period: NA
Results: Goal Actual (FY 19)
NA NA
Division of School Plant Operations
Evaluation and Selection of New Products
Review Date Process Owner Customers Critical to Quality
Measures
April, 2019 Lead Trainer and Product Evaluation Team
Procurement Test site managers
Clear and timely communication of expectations
Customer satisfaction survey results
Background: The DSPO evaluates new chemicals, equipment and
other supplies in response to customer
feedback, changes in industry and product standards, regulatory
requirements, etc.
1. Product Evaluation Team (PET consists of trainers, ERS rep,
BSS, school staff rep) does product research
(gathering and reviewing manufacturer literature including SDS,
checking references, etc.)
2. Merit Review?
3. Is it a chemical?
4. Send Safety Data Sheet to Environmental Services for review
and approval for use in schools
5. Is it approved?
6. PET identifies testing sites
7. PET develops evaluation criteria for product testing
8. PET sends following information to Procurement.
a. Criteria should include how product will be judged, i.e.
quality, cost, green features, packaging,
ease of use, etc.
b. Length of test
i. Equipment - 20 work days
ii. Supplies - minimum of 3 months
iii. Floor finish or sealer – 1 year
c. Amount of product vendor is required to provide for the
test
d. Where and when product is to be delivered
9. Procurement invites vendors to participate in the test.
10. PET communicates evaluation process and expectations to BSMs
of the test sites “regarding”:
• Building Service Manager Reports (from each testing site)
• Equipment/Supply Evaluation Forms
o Anyone who operated equipment or used supplies completes
evaluation form.
• Feedback from others (observations)
o Building Service Supervisors
o PET members
o Location staff members
Administration
School Staff
11. Test site BSMs receive equipment or supplies for
testing.
12. Test site BSMs receive training for proper usage of
equipment and supplies to testing sites.
13. Test site conduct the test.
14. Test site BSMs submit evaluation reports at the end of the
testing period.
15. PET evaluates test results
16. Is product recommendable?
17. PET prepares report of recommendation and send to
director.
18. PET presents recommendations to DSPO leadership team and
receives any additional feedback.
19. Director of School Plant Operations sends the final approved
equipment or supply specification to
procurement for bid.
20. Procurement issues solicitation for new product
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Division of School Plant Operations: Evaluation and Selection of
New Products
Need for new product received
(1) Product Evaluation
Team (PET) does research
END
No
(2)
Does product merit testing?
Yes No
(3)
(6)
PET identifies testing locations
(15)
(7)
PET develops evaluation criteria
and test specifications
(16)
(17)
PET prepares
(8) PET sends test
criteria to Procurement
(10) PET Communicates
test process to BSMs of test sites
Is product a chemical?
PET evaluates test results
Is product recommend
ed?
Yes recommendation report for director
Yes
Yes
(19)
No
END
(18) Director sends final recommendation to
Procurement
PET presents recommendation to
DSPO leadership team
(4) Evaluate SDS for
safe use
(5)
Is product approved
No END
(20) Issue solicitation for
new product
END
(9) Issue invitation to
vendors to participate in test
(13) Test site BSMs
submit evaluation reports to PET
(13)
Test site conducts the test
(12) Test site BSMs receive training from vendor for
proper usage
(11)
Test site BSMs receive product for
testing
SPO\Process Documents and Performance
Measurements\Organizational Effectivement\Pro Docs Eval and Select
New Products 2019
