Presented by:Chahat Jain (06)Gayathri V .S (11)Greeshma V. (12)Pallavi Gunje(13)Isha Jain (14)Karishma Manghnani(21)Parul Nagpal (25)Santhi Biju(31)

CONTENTS

WHAT IS ETIQUETTE?

CONCLUSION

COMMON WORK PLACE ETHICS

COURTESY

RELATIONSHIPS AT WORK

SAMPLES OF BUSINESS CASUAL

HOW CAN ORGANIZATIONS PROMTE ETIQUETTES

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WHAT IS ETIQUETTE?

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Etiquette in simpler words is defined as good behavior which distinguishes human beings from animals.

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Each business, industry and organization has its own protocol, some more formal than others. Do your homework and find out what’s considered acceptable in your field.

FACTS

DRESS FOR SUCCESS

This is an example text. Go ahead and replace it with your own text. This is an example text. Go ahead and replace it with your own text. This is an example text. Go ahead and replace it with your own text.

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1 Dress for the job you want. .

Don’t be afraid to ask for guidance

3 Invest in good clothes.

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∞ Management/owner toward client/customer

∞ Management/owner toward employees

∞ Employee toward Employer, Co-workers, Customers

RELATIONSHIPS AT WORK

The why’s of Etiquette?

• To avoid negative confrontation

• To avoid politics.

• To communicate effectively with an opposing opinion of another person(s).

• To be organized and in a uniformed way.

COMMON WORK PLACE ETHICS

PUNCTUALITY RESPONSIBILITY

COMMON WORK PLACE ETHICS

INTEGRITY & LOYALTY

POSITIVE ATTITUDE

COMMON WORK PLACE ETHICS

PROFESSIONALISM

TEAMWORK

THE THREE B’S:• Be Kind• Be Courteous• Be Respectful

Key Elements to a productive, happy workplace!

SHOWING RESPECT

We all want respect , no matter what age we are, no matter what position we hold or what job function we do, because we are all human beings.

COURTESY

Courtesy is vital to show respect. It makes people understand you, appreciate what they can do or have done for you.

• Always be punctual.

• Give a good hand shake.

MAGICAL WORDS

NEVER INTERRUPT SOMEONE

• Remember that it is always rude to interrupt especially when someone is making an important point or addressing a group.

REFRAIN FROM GOSSIP 

• Keep gossip or hurtful information to yourself.

• Don’t spread rumors or encourage them.

KEEP YOUR PRODUCTIVITY HIGH

• YOU are paid to WORK, so WORK!! NO GOOFING in office hours…

• Its there to make your work easier.

• USE it Judiciously.• Handle all office

equipment carefully.• Care for it as you

would for anything that you owned.

OFFICE EQUIPMENTS

MIND YOUR LANGUAGE

• Talk like a professional & you’ll be seen & treated as one…

ALWAYS KEEP THESE BASICS IN MIND

• Understand that nobody is born with these etiquettes. One has to learn them.

• They can also be learnt by observing others & imbibed.

• But neither are these difficult to learn or put into practice…..

Samples Of Business Casual

Email –

Make subject line specific

Follow standard writing guidelines - business letter format as a professional courtesy

Keep it short and concise

Include your name and contact information

REMEMBER – NOTHING is confidential when sent electronically

CRITICAL ETIQUETTE TOPICS TO CONSIDER

TRAINING PROGRAMS

A few members from the top level management can lead the Etiquettes training programs.

HOW CAN ORGANIZATIONS PROMOTE ETIQUETTES

INTERVIEW ETIQUETTES

Never ‘wing it’ .Arrive early (5-15 minutes) before the scheduled time. Be courteousUse good posture. Listen carefully and learn. Relate your qualifications and your desire to do a good job. Do not initiate discussion about salary or benefits. Send a follow up thank-you note.

BUSINESS MEETING ETIQUETTES

• Planned agenda ahead of time with clear objectives.

• Start and stop on time.

• Encourage participation.

ROLE MODEL

Seniors behaving in a morally upright manner will set an example for employees to follow.

HOW CAN ORGANIZATIONS PROMTE ETIQUETTES

Etiquettes are crucial for the success of an organization and for individual growth .

Individual goals must be aligned with the company’s goals, and it is important to follow ethical practices while aiming for success.

CONCLUSION

THANK YOU!

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