215

188

123

54

86

257

143

214

132

48

37

127

161155

126

85

44

76

174

119

146

83

50

37

89

121

47 44

31

11

25

53

31

43

32

122

40

28

Sept Oct Nov Dic Ene Feb Mar Apr May Jun Jul Aug Sept

Referencia Virtual 2012-2013Chat y Correo Electrónico

Answers Sent Email Questions Received via Email Number(Total) of Chat Sessions Requested

83

181

163

100106

64

28

89

220

184

135

6356

123 122

7481

55

27

63

165

120

109

4351

65

87

35

60

40

0

26

96

85

54

18

Ene Feb Mar Abr May Jun Jul Ago Sept Oct Nov Dic

Referencia Virtual 2011Chat y Correo Electrónico

Answers Sent Email Questions Received via Email Number(Total) of Chat Sessions Requested