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REVIEW ARTICLE Establishment of a renal supportive care program: Experience from a rural community hospital in Taiwan Chia-Ter Chao a,b,j , Hung-Bin Tsai c,j , Chih-Yuan Shih a , Su-Hsuan Hsu a , Yu-Chien Hung a , Chun-Fu Lai d , Ruey-Hsiuang Ueng e , Ding-Cheng Chan f,g , Juey-Jen Hwang a,h , Sheng-Jean Huang i, * a Department of Medicine, National Taiwan University Hospital Jin-Shan Branch, New Taipei City, Taiwan b Graduate Institute of Toxicology, College of Medicine, National Taiwan University, Taipei, Taiwan c Department of Traumatology, National Taiwan University Hospital, Taipei, Taiwan d Division of Nephrology, Department of Internal Medicine, National Taiwan University Hospital, Taipei, Taiwan e Department of Nursing, National Taiwan University Hospital Jin-Shan Branch, New Taipei City, Taiwan f Department of Geriatrics and Gerontology, National Taiwan University Hospital, Taipei, Taiwan g Department of Internal Medicine, National Taiwan University Hospital Chu-Tung Branch, Hsin-Chu County, Taiwan h Division of Cardiology, Department of Internal Medicine, National Taiwan University Hospital, Taipei, Taiwan i Taipei City Hospital, Taipei, Taiwan Received 10 September 2015; received in revised form 11 November 2015; accepted 10 December 2015 KEYWORDS chronic kidney disease; end-stage renal disease; hospice; palliative care; renal supportive care Renal supportive care (RSC) denotes a care program dedicated for patients with acute, chronic renal failure, and end-stage renal disease (ESRD), aiming to offer maximal symptom relief and optimize patients’ quality of life. The uncertainty of prognosis for patients with chronic kidney disease and ESRD, the sociocultural issues inherent to the Taiwanese society, and the void of structured and practical RSC pathway, contributes to the underrecognition and poor utilization of RSC. Taiwanese patients rarely receive information regarding RSC as part of a standardized care and are not commonly offered this option. In National Taiwan University Hospital Jinshan branch, we started a RSC subprogram, supported by the community-based palliative/hospice Conflicts of interest: The authors have no conflicts of interest relevant to this article. * Corresponding author. Taipei City Hospital, Number 145, Zhengzhou Road, Datong District, Taipei City 10341, Taiwan. E-mail address: [email protected] (S.-J. Huang). j Dr Chia-Ter Chao and Dr Hung-Bin Tsai contributed equally to this article. + MODEL Please cite this article in press as: Chao C-T, et al., Establishment of a renal supportive care program: Experience from a rural community hospital in Taiwan, Journal of the Formosan Medical Association (2016), http://dx.doi.org/10.1016/j.jfma.2015.12.009 http://dx.doi.org/10.1016/j.jfma.2015.12.009 0929-6646/Copyright ª 2016, Formosan Medical Association. Published by Elsevier Taiwan LLC. All rights reserved. Available online at www.sciencedirect.com ScienceDirect journal homepage: www.jfma-online.com Journal of the Formosan Medical Association (2016) xx,1e11

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Journal of the Formosan Medical Association (2016) xx, 1e11

Available online at www.sciencedirect.com

ScienceDirect

journal homepage: www.jfma-onl ine.com

REVIEW ARTICLE

Establishment of a renal supportive careprogram: Experience from a ruralcommunity hospital in Taiwan

Chia-Ter Chao a,b,j, Hung-Bin Tsai c,j, Chih-Yuan Shih a,Su-Hsuan Hsu a, Yu-Chien Hung a, Chun-Fu Lai d,Ruey-Hsiuang Ueng e, Ding-Cheng Chan f,g, Juey-Jen Hwang a,h,Sheng-Jean Huang i,*

a Department of Medicine, National Taiwan University Hospital Jin-Shan Branch, New Taipei City,Taiwanb Graduate Institute of Toxicology, College of Medicine, National Taiwan University, Taipei, Taiwanc Department of Traumatology, National Taiwan University Hospital, Taipei, Taiwand Division of Nephrology, Department of Internal Medicine, National Taiwan University Hospital,Taipei, Taiwane Department of Nursing, National Taiwan University Hospital Jin-Shan Branch, New Taipei City,Taiwanf Department of Geriatrics and Gerontology, National Taiwan University Hospital, Taipei, Taiwang Department of Internal Medicine, National Taiwan University Hospital Chu-Tung Branch, Hsin-ChuCounty, Taiwanh Division of Cardiology, Department of Internal Medicine, National Taiwan University Hospital, Taipei,Taiwani Taipei City Hospital, Taipei, Taiwan

Received 10 September 2015; received in revised form 11 November 2015; accepted 10 December 2015

KEYWORDSchronic kidneydisease;

end-stage renaldisease;

hospice;palliative care;renal supportive care

Conflicts of interest: The authors h* Corresponding author. Taipei CityE-mail address: [email protected]

j Dr Chia-Ter Chao and Dr Hung-Bin

Please cite this article in press as: Chhospital in Taiwan, Journal of the Fo

http://dx.doi.org/10.1016/j.jfma.2010929-6646/Copyright ª 2016, Formosa

Renal supportive care (RSC) denotes a care program dedicated for patients with acute, chronic

renal failure, and end-stage renal disease (ESRD), aiming to offer maximal symptom relief and

optimize patients’ quality of life. The uncertainty of prognosis for patients with chronic kidney

disease and ESRD, the sociocultural issues inherent to the Taiwanese society, and the void of

structured and practical RSC pathway, contributes to the underrecognition and poor utilization

of RSC. Taiwanese patients rarely receive information regarding RSC as part of a standardized

care and are not commonly offered this option. In National Taiwan University Hospital Jinshan

branch, we started a RSC subprogram, supported by the community-based palliative/hospice

ave no conflicts of interest relevant to this article.Hospital, Number 145, Zhengzhou Road, Datong District, Taipei City 10341, Taiwan..tw (S.-J. Huang).Tsai contributed equally to this article.

ao C-T, et al., Establishment of a renal supportive care program: Experience from a rural communityrmosan Medical Association (2016), http://dx.doi.org/10.1016/j.jfma.2015.12.009

5.12.009n Medical Association. Published by Elsevier Taiwan LLC. All rights reserved.

2 C.-T. Chao et al.

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Please cite this article in press as: Chhospital in Taiwan, Journal of the Fo

care main program. We focused on understanding the need and providing the choice of RSC tosuitable candidates. A three-step and four-phase protocol was designed and implemented toidentify appropriate patients and to enhance the applicability of the RSC. We harnessed familyvisit and home-based family meeting as a vehicle to understand the patients’ preferences, todiscover what ESRD patients and their family value most, and to introduce the option of RSC. Inthe current review, we described our pilot experience of establishing a RSC program in Taiwan,and discuss its potential advantage.Copyright ª 2016, Formosan Medical Association. Published by Elsevier Taiwan LLC. All rightsreserved.

Introduction

The prevalence of chronic kidney disease (CKD) is esti-mated at 7% among persons who are in their thirties orolder, increasing to 23e36% among the elderly.1 Thehealthcare cost of patients with CKD and end-stage renaldisease (ESRD) confers significant burden to the existinghealthcare system; administrative data disclose that caringfor ESRD patients is responsible for nearly 2% of allhealthcare expenditure.2 Apart from its economicalimpact, the presence of CKD/ESRD and their predecessor,acute kidney injury (AKI), all increase the risk of adversepatients outcomes but can be partially ameliorated bymultidisciplinary CKD care.3,4

Other than the hard endpoints including hospitalizationrates and survival, patient-reported outcomes (PROs) inpatients with CKD/ESRD have drawn increasing attention.PROs, including health-related quality of life (HRQoL),symptom-scoring indices, and self-rated health status, aredefined as measurements based on reports coming directlyfrom patients without the amendment or interpretation bythe clinicians.5 Components of PROs and subjective symp-toms of CKD/ESRD patients have already been validated asfactors strongly associated with patient survival and renaloutcomes.6 In addition, assessment of PROs potentially im-proves patient care, enhances our understanding of patientpreferences, and most important of all, aids in the decision-making processes of patients and physicians.7,8 Moreover,existing treatments proven to provide survival benefits inCKD/ESRD patients might not offer similar improvement inPROs. Patients with ESRD, unlike those with failure of othervital organs, enjoy reasonable life expectancy beyond years,thanks to the advancement in renal replacement therapies;nonetheless, they are particularly prone to suffer fromadverse symptomatology over their lives after dialysis initi-ation.9 Therefore, for ESRD patients, PROs emerge asimportant outcomes alternative to patient survival. Weigh-ing the importance of survival against PROs becomes animportant issue during the care of CKD/ESRD patients.

Dilemma of CKD/ESRD patients: pros and consof dialysis

The course of dialysis, including hemodialysis and perito-neal dialysis, is often fraught with discomfort of differentseverities.9,10 The accessibility and convenience of main-tenance dialysis significantly prolongs the survival amongESRD patients. However, this extension in life is not without

ao C-T, et al., Establishment of armosan Medical Association (2016

cost; ESRD patients frequently have complex comorbiditiesand high symptom burdens. Local studies identify that35e70% of ESRD patient have comorbid hypertension, dia-betes mellitus, or heart failure, all of which potentiallycompromise their functional status.11,12 A U.S. studyrevealed that patients in their seventies commencing renalreplacement therapies have an estimated 1- and 5-yearsurvival of 50% and 15%, compared to 75% and 35% in dial-ysis patients without age specifications, whereas in Taiwan,the number could lie somewhere between 70e80% and40e50%, respectively.13,14 Among their dialysis career,studies from Western countries reported that an average of71% suffer from fatigue, whereas 50% are plagued by uremicpruritus, constipation, anorexia, and pain from multiplesites; in Taiwan, cross-sectional studies similarly reportedthat fatigue, dry mouth, and muscular weakness occur inmore than 50% of dialysis patients.10,15 Intradialytic hypo-tension is particularly common in these vulnerable pa-tients.16 Consequently, the reduction of discomfortassumes higher priority than maintaining their lives, atleast for some of these patients. Physicians caring forelderly with advanced CKD/ESRD should balance betweentraditional therapeutic goals (renal and overall survival)and the PROs (QoL, symptom severity) at the same time.

Trajectories of survival in elderly patients withCKD/ESRD

The dilemma in choosing the best therapies for elderly CKD/ESRD patients also stems from the ambiguity in estimatingtheir prognosis. The trajectories to death differ betweenESRD and other terminal illnesses. From the clinicians’perspective, the clinical courses of patients with renal failurecould be rather indolent compared to those of the other dis-eases, and the “turning point” of the rapid involution towardmortality might be obscure.17 From patients’ view, they alsoreport that “an unexpected turn occurs when they developESRD from diabetic nephropathy.”18 It is no wonder that themixed feelings frommultimorbidity, diverse symptomatology,and an uncertainty about their lives frequently promptsthese elderly to forgo or discontinue their dialysis carrier.

Renal palliative care/renal supportive care inTaiwan: why?

Palliative care for advanced CKD and ESRD patients, orrenal supportive care (RSC), provides multifaceted assis-tance to suitable candidates that value quality more than

renal supportive care program: Experience from a rural community), http://dx.doi.org/10.1016/j.jfma.2015.12.009

Renal supportive care in Taiwan 3

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quantity of their lives; alternatively, managing PROs as-sumes priority over survival for these patients. Discomfortreported by ESRD patients arises partially from dialysis perse, and the interruption or discontinuation of such therapycould potentially improve their QoL.19 Palliative care,recognized as “both patient- and family-centered carethat optimizes QoL by anticipating, preventing, andtreating suffering,” becomes increasingly important whendisease cure seems unattainable.20 This is particularly truefor the comorbidity-ridden ESRD patients, for whom dial-ysis undoubtedly prolongs their lives but does not improveor even worsens the PROs.21,22 In fact, dialysis withdrawalis currently the second to third common cause of mortalityamong ESRD patients from developed countries (around3.5 case per 100 patient-year), and there are guidelines orpositional statements from professional societies, detail-ing the why, who, and how to implement RSC(Figure 1).23,24 By contrast, the spread and adoption of RSCin Asian countries has been slow, including Taiwan. TheDialysis Outcomes and Practice Patterns Study found thatin Japan, the rate of dialysis withdrawal is significantlylower than that in Western countries.25 Although theintroduction of hospice/palliative care in Taiwan began25 years ago, the expansion of the hospice/palliative careto cover ESRD patients began only after 2010 (Figure 2).The first expert meeting on domestic palliative care modelin ESRD patients reached preliminary consensus, but de-tails on selecting the appropriate enrollees were highlydebated, in light of the cultural issues among Taiwanesepeople and other concerns.26 Currently, the government,the academic societies, the clinicians, and the patientgroups are exerting concerted efforts to increase thefeasibility of RSC in Taiwan. However, much more is stillneeded along the path.

Figure 1 The diagram illustrating the recommended potentialprofessional societies of United States (left circle) and Australia/Nthe subpopulation that both guidelines recognize to be suitable forcomorbidity index; FSZ functional status; RSCZ renal supportive

Please cite this article in press as: Chao C-T, et al., Establishment of a rhospital in Taiwan, Journal of the Formosan Medical Association (2016

Prior to establishing the domestic RSCpathway, we could.?

The importance of RSC in appropriate candidates cannot beoverstated, as PROs frequently outweigh patient survivalamong the preferences of advanced CKD/ESRD patients,especially the elderly ones. We have recognized threeimportant issues that need to be considered when evalu-ating the applicability of a RSC pathwaydthat is, theruraleurban differences, the uncertainty in prognosis esti-mation for aged renal patients, and the inherent sociocul-tural issues in Taiwan.

Ruraleurban differences

Differences in several aspects exist between rural andurban residents with CKD/ESRD, as geographic separationhas been found to negatively influence clinical outcomes.Studies identified that residential locations could impactthe accessibility to predialysis care, whereas facilityproperties as well as patient educational levels are alloutcome determinants in CKD/ESRD patients.27 Ourexperience concurs that an incrementally inverse rela-tionship exists between the distance to dialysis facilitiesand serum albumin/hemoglobin levels in chronic dialysispatients.28 The potential mediators of this associationinclude the healthcare accessibility, the timeliness ofmedical events recognition, or the literacy for healthknowledge. Judging from this, a domestic RSC programmight have different penetration rates between rural andurban areas.

Critical knowledge gaps can exist between rural andurban residents regarding RSC. The unfamiliarity with RSC

candidates for receiving RSC among different guidelines fromew Zealand (right circle). The central ellipsoid area representsreceiving RSC. ACPZ advanced care planning; CCIZ Charlsoncare; SQZ surprise question.

enal supportive care program: Experience from a rural community), http://dx.doi.org/10.1016/j.jfma.2015.12.009

Figure 2 Timelines depicting the temporal trend of palliative/hospice care program establishment and the Taiwan NHI reim-bursement schemes change. ESRDZ end-stage renal disease; MVZmechanical ventilation; NHIZ National Health Insurance;TSNZ Taiwan Society of Nephrology.

4 C.-T. Chao et al.

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among medical students, primary care physicians, generalinternists, and laypersons might lead to misunderstandingwhen medical communication takes place.29 Interdisci-plinary effort is often required to facilitate discussionsabout end-of-life (EOL) care in a need-oriented way,30 butdedicated specialists including psychologists and socialworkers are frequently lacking in rural areas. The patient/physician ratio is also higher in the geographically remoteregions, reducing the time each physician can spend ininterview or family meeting. Finally, its takes longer timefor older and noncancer terminal patients to understandthe option of RSC than for younger ones, which occupies alower percentage of the rural population.30 Both localstudies and those from other countries found that decision-making processes are often suboptimal in older andnoncancerous patients being hospitalized.31,32 Aging pa-tients are frequently impaired in their communicativeability owing to the visual and auditory dysfunction,requiring proxies for assistance in decision-making. Infer-ring their true wishes poses another challenge if we want tosuccessfully establish a domestic RSC program.33

Despite the abovementioned concerns, there are advan-tages for starting an RSC program in rural areas. In ourexperience, rural residents maintain a better relationshipwith their primary care physicians owing to a deep-rootedacquaintance. Rural Taiwanese patients, especially those ofadvanced age, tend to completely rely on physicians tomakerecommendations on treatment options, with little personalinput. Furthermore, we also found that rural elderly patientsplace more emphasis on their symptom burden than on theduration of survival, compared to their urban counterparts.These features should be factored into consideration prior toimplementing the RSC program in different areas.

Please cite this article in press as: Chao C-T, et al., Establishment of ahospital in Taiwan, Journal of the Formosan Medical Association (2016

Prognosis estimation

To accurately estimate the duration of survival as possiblein advanced CKD/ESRD patients is the cornerstone for allRSC programs; such estimation provides suitable candidateswith a reasonable expectation of their life span, based onwhich medical decisions can be made. Domestic studiesidentified that terminally ill patients with inaccurateprognostic awareness are more likely to be undecided uponinvasive life-sustaining treatments.34 Existing RSC guide-lines suggest different prognosis-estimation formulae,23,24

and the core variables include age, comorbidity, nutri-tional status, and functional levels, aided by the “surprisequestion.” Modified Charlson score, prognostic scores byCouchoud et al35 and Cohen et al36 are the most commontools for prognosis prediction in predialysis and chronicdialysis patients. However, none of these formulae derivefrom a predominantly Asian population, and the accuracyamong Taiwanese patients is unknown. Consequently, adomestic prognosis-estimation formula in patients withadvanced CKD/ESRD would be beneficial. Kan et al37 haveconducted a pilot study on this issue by designing a newcomorbidity index system for elderly dialysis patients, usingTaiwan National Health Insurance database analysis. How-ever, more studies are needed to validate its utility, andmodification of this formula with the incorporation of othervariables would be anticipated in the future.

Sociocultural issue in Taiwanese society

The discussions surrounding EOL care is frequently avoidedconsciously or subconsciously in Taiwan.26,32,33 Family

renal supportive care program: Experience from a rural community), http://dx.doi.org/10.1016/j.jfma.2015.12.009

Renal supportive care in Taiwan 5

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members may regard physicianepatient discussions on EOLcare as taboos that will bring bad luck to their sick rela-tives. The responsibility of medical decision-making oftenfalls on the patients’ bloodlines or spouses, called “Family-centered decision-making model.”26 Domestic studies re-ported that among a large cohort of oncology patients, only22.6% signed their own Do-Not-Resuscitate (DNR) orders,and 67.6% of the DNR forms signed by patients wereincomplete, compared to 81.7% by their surrogate(s).38 Thisexemplifies the phenomenon that in Taiwan, disclosure ofthe terminal status is potentially unpleasant for familymembers or sometimes for patients; in response, medicaldecision-making is often accomplished by patients’ surro-gates.39 For patients with advanced CKD/ESRD, the unde-termined prognosis and the family-centered model mightprompt physicians to avoid telling the truth to patients,potentially interfering with the implementation of the RSCprogram.

Implementation of RSC in Taiwan: how?

A successful RSC program can potentially relieve patientsuffering, enhance both patient and family satisfaction,and ultimately reduce unnecessary healthcare spending.40

However, in Taiwan, very few have addressed the issue ofsuccessfully implementing a domestic RSC program.

National Taiwan University Hospital Jinshan branch(NTUH-JS) is a community hospital in the rural outskirt ofNew Taipei City.28 Supported by its main branch, a tertiaryreferral center, NTUH-JS has initiated a community-basedpalliative/hospice care program since 2012, with anoutreach RSC subprogram aiming to offer the best con-servative management for rural residents covered byNTUH-JS medical service. We will briefly overview our 4-year experience in advancing the RSC subprogram in thefollowing section, from how to recognize potential candi-dates, to the three-step/four-phase care structures weprovided.

Identification of appropriate candidates for RSC

Who will benefit the most from RSC has been the center ofdebate in the literature. Most clinicians agree that fullyinformed patients with decision-making capacity and whenmaking voluntary choices about refusing dialysis orrequesting to discontinue dialysis are suitable candidates;those with previous explicit expressions of such wills in theform of advance directives, or with properly appointedsurrogates, would also be candidates for RSC. However,apart from these commonalities, significant disparitiesemerge in the indications of RSC between countries(Figure 1). For example, the U.S. version places moreemphasis on neurological and extrarenal conditions,whereas the Australian/New Zealand version providesphenotype-based descriptions of suitable candidates. InTaiwan, a formal consensus has not been unanimouslyreached, but adaptations of criteria for RSC candidatesfrom other countries have been recommended.

To deal with this controversy, we adapted a hospice/palliative need assessment form (Table 1) from the StMary’s Medical Center Palliative Care Screening Tool. Our

Please cite this article in press as: Chao C-T, et al., Establishment of a rhospital in Taiwan, Journal of the Formosan Medical Association (2016

form includes five categories: the main diagnosis with life-threatening impact, the comorbidities, the current func-tional status (Eastern Co-operative Oncology Group scale),the miscellaneous conditions, and the surprise question. Allthe chronic dialysis patients in NTUH-JS dialysis unitsreceived a formal assessment using this form, and thosewith scores higher than 5 were offered the choice ofentering into our RSC subprogram. Interfacility palliativecare coordination between NTUH-JS, NTUH main branch,and primary care clinics also exists to maximize patientidentification and recruitment (Figure 3).

Step one: home-based family visit

After the identification of suitable RSC candidates, weconducted family visits (FVs) for all of them on an annualbasis. There are several advantages offered by FVs forchronic dialysis patients; first, psychosocial factors,including the health interference of social activities, thedissatisfaction with family and staffs, and the sense ofisolation occur in more than one-half of ESRD patients,correlating significantly with their QoL.41,42 FV has beenfound to improve the communication between familymembers and patients, and ameliorate patients’ psycho-logical suffering.43,44 We found that patient satisfactionimproved significantly after our FVs, and the rapportgained during FVs could be helpful in arranging subsequentfamily meetings and EOL discussions. Second, EOL careinvolves the designation of the preferred place of death,and a domestic study found that 67% of the patients’ familymembers chose home as the preferred place of death.45 Ina rural and mountainous area where NTUH-JS is located,FVs can help physicians estimate the transport time be-tween the patient residences and the dialysis units, if thepatients wish to receive RSC in hospital-based settings.Finally, FVs enable physicians to understand more thor-oughly the symptom burdens of these patients. ESRD pa-tients, despite their diverse symptomatology, often fail todisclose in detail how they feel to physicians or other staffmembers in the dialysis units. Consequently, an opportu-nity to walk into patients’ lives increases the willingness ofphysicians to show more empathy, facilitating the subse-quent introduction of the RSC concept.

Step two: home-based family meeting in an openatmosphere

Self-reported knowledge of renal palliative care is pooramong CKD and ESRD patients, and only 12e22% of patientsunderstand the meaning and implications of palliative/hospice care.40,46 Even in developed countries, more than90% of CKD and ESRD patients are unaware of their illnesstrajectories, despite the fact that most participants wish toknow their medical conditions and prognosis.46 Further-more, 80% of CKD/ESRD patients rely on nephrologists forobtaining health information, and 66e70% feel comfortablein EOL discussions with their family members. These find-ings point out the importance of involving family membersand nephrologists in a successful RSC program.

Home-based palliative care is often used in clinicalsettings, but home-based family meeting for RSC is rarely

enal supportive care program: Experience from a rural community), http://dx.doi.org/10.1016/j.jfma.2015.12.009

Table 1 National Taiwan University Hospital Jinshan branch hospice/palliative care assessment form.

Abbreviations: ARDS, adult respiratory distress syndrome; Cat, Category; COPD, chronic obstructive pulmonary disease; MOF,multi-organ failure.

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Please cite this article in press as: Chao C-T, et al., Establishment of a renal supportive care program: Experience from a rural communityhospital in Taiwan, Journal of the Formosan Medical Association (2016), http://dx.doi.org/10.1016/j.jfma.2015.12.009

Figure 3 The geographic location of NTUH-JS hospital and the residential sites of dialysis patients covered by NTUH-JS. NTUH-JSZ National Taiwan University Hospital Jinshan branch.

Renal supportive care in Taiwan 7

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attempted. ESRD patients prefer more privacy during EOLdiscussions in a separate room during dialysis or in an in-dividual clinic, compared to those held in dialysis units.46

In Taiwan, dialysis units are less spacious than those inother countries, and patient could easily overhear thewords from others during the talk. Lack of privacy could bea critical but under-ecognized factor in determiningwhether an EOL discussion will succeed. In our home-basedRSC program, we test the feasibility for nephrologists toshare prognostic and EOL information with candidates attheir home, where patients are expectedly more relaxedand open-minded.

The location in which the EOL discussion takes place isimportant. Literature suggests that the hospital settinglikely plays a role in influencing patients’ perceptions.47

Although counseling held in individual clinics is more pref-erable than in dialysis units, patients facing the disclosureof a poor prognosis tend to be emotionally unstable. In suchcases, a familiar space, along with the presence of theirloved ones, could ease their uneasiness, reducing the ten-sion that might emerge without proper environmentalsetup. In addition, nephrologists can provide recommen-dations for home preparation if RSC is deemed appropriate.

An open atmosphere is also required for a successful EOLdiscussion. Traditionally, family meetings involve schedulesset in advance with all parties. Although meetings arrangedaccording to standardized protocols can decrease tension,the lack of flexibility in such circumstances might deferdecision-making by patients or family members during theEOL talk.30 The privacy and sense of ease offered by home-based family meeting could reduce the conflict andenhance the patients/family’s willingness to consider allpossible scenarios, even the worse ones.

Please cite this article in press as: Chao C-T, et al., Establishment of a rhospital in Taiwan, Journal of the Formosan Medical Association (2016

Step three: postdecision EOL care

Decision phaseOnce the patients or their proxies decide upon receiving RSC,patients then enter into the first of the four stages of EOLcare for renal patients (Figure 4). The four stagesdthe de-cision, the stabilization, the near-death, and the bereave-ment phasesdeach contain different goals of care. In thedecision phase, the content of RSC will be explained indetail, along with prognosis estimation and conflict resolu-tion, all of which take several rounds of family meetings toachieve. Informed consent will be sought if patients arecompetent, assisted by folk communicators and/or villageheads; otherwise, a patient proxy, supported by familymembers, will be designated after family meetings. We willalso inquire about the acceptability of DNR, and explainabout the pros and cons of aggressive resuscitation. Ne-phrologists, patients, and their family members will reach aconclusion on the appropriate timing of RSC implementation(dialysis withdrawal or withhold). Finally, advanced careplanning constitutes another important issue in this phase.

Stabilization phaseThe stabilization phase is a symptom-free period lastingfrom days to as long as weeks after RSC is initiated(Figure 4). Symptoms of cutis, respiratory, or gastrointes-tinal tract are reduced to a minimal level with optimallyadjusted medications. Oral intake or intravenous fluid canbe given ad libitum, according to patients’ wishes andtolerability. This phase offers time and opportunity forrenal patients to do what they have been longing for buthave never accomplished before, assisted by family mem-bers and dedicated staff members.

enal supportive care program: Experience from a rural community), http://dx.doi.org/10.1016/j.jfma.2015.12.009

Figure 4 (A) The four phases of EOL care for patients receiving RSC at terminal status. (B) The component of the interdisciplinaryteam aiming to offer “daily home visit” for RSC patients. RSCZ renal supportive care.

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Near-death phaseIn the near-death phase, patients receiving RSC begin toshow dying symptoms from uremia, fluid overload, cardio-vascular events, or infections. Symptom-reliever dosagesare increased per patients’ or family’s request. Patients areallowed to stay at home if possible, or hospitalized infre-quently; they have the opportunity to express their grati-tude toward their family, friends, or medical staff. In theNTUH-JS experience, we organize an institute-wide inter-disciplinary team to conduct the “daily home visit,” aimingto ameliorate family anxiety, to offer timely advice andexplanation on patient care, and to estimate the requireddosage of symptom-relief medications (Figure 4). Thenumber of team members should be large enough to satisfythe staff capacity required for daily visits; the teammembers need not be physicians, and could include medi-cal personnels of other specialties and even folk volunteersafter training in the palliative/hospice care. An uninter-rupted companion with patient/family by medical staff cansignificantly console their mind and empower them toembrace the dying patients. The “daily home visit” con-tinues until the day patients pass away peacefully.

Bereavement phaseAfter the near-death phase, the bereavement phase en-sues, and family members are given advice about religiousactivities. Clinical psychologists provide periodic small-

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group counseling sessions for the family, and the familymembers are invited to join hospital-held events if theyagree. We recognize that EOL care does not stop even ifpatients pass away; bereavement counseling for theremaining family members is another important step tocomplete the map of EOL care.

Current status and implications for the future

Between 2012 and 2015, we have screened 54 chronicdialysis patients in NTUH-JS, and eight patients weredeemed appropriate for RSC, nearly three-fourths of whomreceived dialysis withdrawal/withhold smoothly (Table2).48 After the successful implementation of the RSC sub-program at NTUH-JS, we have learned several lessons.First, family members are decision-makers in 80% of cases,echoing the “family-centered decision-making model” inTaiwanese society.26 Second, the major concern of ruralTaiwanese patients receiving RSC and their family iswhether there is any subjective discomfort among thesepatients, rather than patient survival. Finally, in a ruralarea such as Jinshan district, the socioeconomic factorseems to play a relatively more important role than in theurban area, interfering with patients’ willingness to chooseRSC or chronic dialysis. This should also be taken intoconsideration during the first step of information sharing asdetailed above.

renal supportive care program: Experience from a rural community), http://dx.doi.org/10.1016/j.jfma.2015.12.009

Table 2 Selected patients received renal supportive care in NTUH Jinshan branch.

Age(y)

Sex Religion Clinicalscenario

Dialysisvintage

Decision maker RSC settings Survivalduration a

Main issues of concern bypatients or family members

Case 1 75 F Taoism CKD stage 5D 3 y Family members Community-based 7 d 1. Repeated hospitaliza-tions with deconditioning

2. SepsisCase 2 80 F Taoism CKD stage 5 Not yet Patient Community-based 3 d (from

discharge)1. Subjective discomfort2. Balancing between avail-

ability of long-term careand the burden on herfamily

Case 3 90 F Taoism Acute on CKD(stage IIIb)

Not yet Family members Community-based 4 d (fromdiagnosis)

1. Subjective discomfort

Case 4 77 F Taoism CKD stage 5D 10 y Family members Community-based 7 d 1. Subjective discomfort2. Severe functional

limitation3. Poor survival from

advanced esophagealcancer

Case 5 55 M None CKD stage 5D 2 y Patient andFamilymembers

Community-based 3 d 1. Subjective discomfort2. Poor survival from gastric

cancer with multiplemetastases

CKDZ chronic kidney disease; NTUHZ National Taiwan University Hospital.Note. From “Incorporating palliative care into the dialysis unit affects patterns near the end of life,” by C.F. Lai, S.H. Hsu and S.J.Huang, 2015, Mayo Clin Proc, 90, p. 1307e9. Copyright 2015, Elsevier Inc. Partly adapted with permission.

a After dialysis withdrawal or withhold.

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By contrast, we have encountered difficulty in explainingprognostic information for those who are elderly, have loweducational levels, and are less cognitively competent. Theprognostic models recommended by different professionalsocieties can be too complicated for rural residents to un-derstand. We are currently investigating whether we couldintroduce the concept of frailty into our RSC program.49

Frailty denotes a phenotype of age-associated physical andfunctional decline in the elderly, and the prevalence offrailty in CKD/ESRDpatients is high. The presence of frailty inCKD/ESRD patients is associated with cardiovascular eventsand poor outcomes.50,51 The frequent coexistence of frailtyand CKD/ESRD might be an important hinge that we can levywhen explaining prognosis, because frailty is often explicit inappearance. However, further research is still needed.

Conclusion

Initiating a successful RSC program is often thought to bedifficult in Taiwanese society, and the complex socioculturalinherent issue is an important concern. Through the three-step and four-phase RSC infrastructure, we attempt toconfront this dilemma and the progress is fair so far.Although the case number is still low, we believe a widerapplication of our approach could improve the feasibility ofRSC in Taiwan.

Author contributions

CTC, HBT, and SJH are responsible for conception anddesign of this study; CTC, HBT, CYS, SHH, YCH, CFL, and

Please cite this article in press as: Chao C-T, et al., Establishment of a rhospital in Taiwan, Journal of the Formosan Medical Association (2016

RHU are responsible for acquisition of data; CTC, HBT, DCC,JJH, and SJH are responsible for analysis and data inter-pretation; CTC, HBT, and SJH drafted and revised themanuscript. All authors read the manuscript and approvedthe submission of this manuscript.

Acknowledgments

We are grateful to all the NTUH-JS staff members andvolunteers for assisting in RSC subprogram preparation andimplementations.

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