Escorts Chapter 1

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IN-COMPANY TRAINING REPORT

ONSTUDY ON THE EXIT ANALYSIS OF EMPLOYEES AT ESCORTS.

COMPLETED IN

AGRI MACHINERY GROUP

ESCORTS LTD

Submitted in partial fulfillment of the requirement of

Bachelors of Business Administration (BBA)

Training Supervisor Submitted By

Mr.Saurabh Kapoor Saumya Sood

Manager-HR

SESSION 20092011

Guru Jambeshwar, University Of Hisar

HARYANA


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CONTENTS PAGE

NO.

Chapter 1Introduction

1.1. Overview of Industry

1.2. Profile of the Organization

- Origin

- Recent Achievements

- Mission & Vision

- Products

- Organization Structure

1.3 Introduction to the Topic/Title/Problem Studied

Chapter 2 - Objective & Methodology

2.1. Objectives of the Study (2-5)

2.2. Research Methodology (it should mention the methodology followed

by the student in preparing the project report, theory of Research

Methodology is not required)

o Research Design

Sources of data

Sampling Technique

o Sample size, if any

o Methods of data collection

o Tools and techniques of analysis

2.3. Limitatitions of the Study

Chapter 3 - Data Analysis & Interpretation

Chapter 4 - Findings


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Chapter 5 - Recommendations

ANNEXURES:

Questionnaire/s

BIBLIOGRAPHY/REFERENCES


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CERTIFICATE

This is to certify that Ms. SAUMYA SOOD carried out the work on her project titled

EXIT INTERVIEW ANALYSIS under my personal supervision and guidance.

Her approach to the subject has been sincere and scientific.

This project, in partial fulfillment, is recommended for the award of degree of BBA

June 2011

GUIDE

MR. SAURABH KAPOOR

MANAGER

HR

AGRI MACHINERY GROUP

ESCORTS LTD, FARIDABAD


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ACKNOWLEDGEMENT

Praises be to Almighty god, who made me able to carry out my study successfully.

Words can hardly express my deep sense of gratitude & reverence to my esteemed

project guide Mr. Saurabh Kapoor ( HR Manager) . I am greatful to him for his

continuous involvement right from the inception to the present form of this work. . It is

because of his wisdom and undeterred confidence that this project has been fruitful.

I wish to thank the moral support & help extended to me by my friends & colleagues. I

also want to thank the management trainees Ms.Gagandeep Raina(HR Trainee) for the

help provided by them.

Saumya Sood


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Chapter 1 - Introduction


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1.1 Overview of the Industry as a whole

Escorts Limited, the flagship company of The Escorts Group is a leading manufacturer and supplier of Agri

Machinery Products, Auto Suspension and Ancillary Products and Railway Equipment.

Agri Machinery

The Engineering Division of Escorts Ltd. is the leading manufacturer of auto suspension products includingshock absorbers, struts and telescopic front forks. Escorts was the pioneer in Automotive Shock Absorbermanufacturing in India in 1966 in Technical Collaboration with Fichtel & Sachs, Germany. Over the years thetechnology obtained from Fichtel & Sachs of Germany has been continuously upgraded and new reliableproducts have been introduced. Another step forward in this direction is a comprehensive technicalcollaboration with world leaders Kayaba of Japan. A strong in-house design and development infrastructureof the Division enables introduction of new applications as per specifications of customers.

The fact that the farm mechanization is the key vector for enhancement of farm productivity and in manyrespects the catalyst for the next wave of farm mechanization has brought about two large customer centricinitiatives to the fore at Escorts New Products and variants that are aligned with changing and emerging

applications & end usages and the shift of Escorts from being a standalone tractor manufacturer to being acomplete 'Farm Solution' provider.Escorts is laying greater emphasis on improvement, innovation and effective execution of its offerings. Weare constantly evolving and creating new products to suit market demands. We are closely monitoring thequality of our products and re-gearing our strategies which are both customer and market focused. Thelaunch of tractors fitted with 4 - Cylinder engines that are around 15% more fuel efficient than most othertractors in the market, or the entry segment tractor (Powertrac 429) to cater to the aspirations of smallfarmers and first time buyers, or the 'XTRA Torque' series of tractors that are meant specially for theemerging trends of using 'rotary' implements, or India's first-ever INVERTER TRACTOR have been allcase in points where the farmers' 'cost of ownership', his overall operating economics and his need forenhancing productivity have been supreme considerations for Escorts.

Recognizing the various and hugely differentiated needs of today's Indian farmer, Escorts has furtherunveiled its new 'Jai Kisan Series' of tractors. The 'Escorts Jai Kisan Series' focuses on maximizing farmerproductivity by providing differentiated products that are well suited to agricultural, haulage, infrastructure aswell as specialized applications. The new 'Escorts Jai Kisan Series' is a path breaking initiative thatrecognizes the market order for new & varied needs of the Indian farmer, changing tractor usage forspecialized applications and usage of modern and heavy-duty implements & attachments, thereby offeringwider options for agricultural, infrastructure as well as specialized applications for land developmentactivities.

While the VALUEMAXX is the variant for basic agricultural purposes, the LOADMAXX and AGMAXXvariants specialize in haulage-based applications and specialized Agri-applications respectively. TheSUPERMAXX series is ideal for all types of agriculture and non-farming purposes besides offering add-onapplications for dual needs whereas, the INFRAMXX variant would specialize in infrastructure-basedapplications. The 'Jai Kisan Series is currently available in the FARMTRAC line of Escorts tractors.

Product Potfolio

TRACTORS CROP SOLUTIONS LUBRICANTS ENGINE & GENSETS

FARMTRAC

POWERTRACESCORT

Agriculture applications

Non-agricuture applications

Suraksha Escorts "G" Series Eng

Escorts Gensets

Technologies

Escorts Agri Machinery has three recognized and well-accepted tractor brands, which are on distinct andseparate technology platforms.
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Farmtrac: World Class Premium tractors, with single reduction and epicyclic reduction transmissions from 34to 75 HP.

Powertrac: Utility and Value-for-money tractors, offering straight-axle and hub-reduction tractors from 34 to55 HP. India's No.1 economy range engineered to give spectacular diesel economy.

Escort: Economy tractors having hub-reduction transmission and twin-cylinder engines from 27 to 35 HP.Pioneering brand of tractors introduced by Escorts with unbeatable advantages.

Fuctional Excellence

Manufacturing

Quality Assurance

Materials Management

Sales & Marketing

Finance

Human Resources

Information Technology

Knowledge ManagementInternational Subsidiaries

Escorts AMG has one international subsidiary.

Farmtrac Tractors Europe Sp.z o.o.in Poland.

We now cater to 41 countries.

Beyond manufacture, Escorts has made substantial investments towards the modernisation of farmtechnology. The Escorts Training & Development Centre (ETDC) at Bangalore is a unique center wheretraining is imparted in operation, maintenance and repair of farm machinery. It is among the few institutionsof its kind in the world. Its programs are aimed at encouraging customers, dealers, engineers, mechanics aswell as the field staff of Escorts, towards meeting its objective of enhancing agricultural productivity andimproving quality of life in rural India.

Construction Equipment

Product Potfolio

MATERIAL HANDLING EQUIPMENT

o Pick and Carry craneso Crawler craneso Articulated boom craneso Tower craneso Forklift truckso Truck & All Terrain Truck cranes EARTH MOVING EQUIPMENT

o ESCORTS DIGMAX (BackHoe Loader) ROAD CONSTRUCTION EQUIPMENT

o

Tandem Vibratory Compactorso Vibratory Soil Compactorso Wheel Loadero Motor Grader UTILITY EQUIPMENT

o Electric/ Telecommunications

Escorts manufacturers and markets a diverse range of construction and material handling equipment likecranes, loaders, vibratory rollers and forklifts. The company was a pioneer in introducing the concept of Pick'n' Carry hydraulic mobile cranes in the 70s in India and continues to be the world's largest manufacturer of
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these cranes.

A nationwide network of 16 Sales Offices, 50 dealership locations, over 300 company trained dealers'service engineers, gives it the best market reach in India for the Sales & Service of material handling andconstruction equipment.

With over 30 years experience in Construction Equipment Industry, Escorts has a proven track record in :

Hydraulic Mobile Cranes

Loaders

Forklifts

Vibratory Compactors

Today, it not only continues to be the largest mobile crane manufacturer in the country, but also the largestPick 'n' Carry Hydraulic Mobile Crane manufacturer in the world.

While recording a rapid growth in Crane Industry we've also been able to steadily increase our presence inthe field of Vibratory, Soil & Tandem Compactors. Escorts was the first to bring the concept of VibratoryCompactors in India in a big way, back in 80's. Subsequently more models in Tandem Vibratory Compactorsand heavy duty Soil Compactor range were added in technical collaboration with HAMM Germany. Recently,we've further strengthened the range with a 3T Shoulder Compactor. Today our range of compaction

equipments is one of the most preferred in the market, and is being viewed as the most efficient andeffective compaction solutions available in the country.

Along with Cranes and Compactors, we also manufacture Frontend loaders with payload capacity of700kgs. Suitable for narrow lanes and confined spaces, these loaders are compact in design and are idealfor garbage handling, handing of chemicals, sands, small chips, etc.

Escorts also offers other material handing solutions like Forklifts from Daewoo Doosan Infracore Ltd., Koreaand Articulated boom cranes from Fassi, Italy. In LPG Forklift category, the company enjoys a market sharein excess of 85%.

This single-minded pursuit of precision and customer satisfaction has made us the 3rd largest in terms ofConstruction Equipment Sales unit per annum.

Auto Products

The Engineering Division of Escorts Ltd. is the leading manufacturer of auto suspension products includingshock absorbers, struts and telescopic front forks. Escorts was the pioneer in Automotive Shock Absorbermanufacturing in India in 1966 in Technical Collaboration with Fichtel & Sachs, Germany. Over the years thetechnology obtained from Fichtel & Sachs of Germany has been continuously upgraded and new reliableproducts have been introduced. Another step forward in this direction is a comprehensive technicalcollaboration with world leaders Kayaba of Japan. A strong in-house design and development infrastructureof the Division enables introduction of new applications as per specifications of customers.

Broad Product Portfolio

Shock Absorbers

Front Forks

McPherson StrutsQuality SystemsObtained TS:16949 in 2004 ( Earlier ISO-9001 )Adopted KAYABA Quality Systems as a subset of TS:16949

Production Capacity Per Annum5 million (Shock Absorbers, Front Forks, McPherson Struts)


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Business PhilosophyCustomer Satisfaction - QCDContinuous Benchmarking with KAYABA, JapanKAIZEN - For Quality & Productivity

Product Potfolio

SHOCK ABSORBERS

o Shock Absorberso Shock Absorbers (CV)o Shock Absorbers (Railways & Defence) FORK FORKS & LEG ASSEMBLIES Mc

McPHERSON STRUTS

EXPORT COMPONENTSTechnical CollaborationFichtel & Sachs, Germany (1966 - 75)Kayaba, Japan (for Motorcycle Front Forks & Shock Absorbers) since 1998

Markets2 Wheelers & 3 Wheelers - OEMs and After MarketMUV / LCV / HCV - OEMs and After MarketPassenger Cars - After Market

Railway Products

Escorts Railway Products (ERP) is a leading manufacturer of critical railway components since the last 40years. It is one of the oldest and most trusted partners of Indian Railways, the largest rail network in theworld. Having played a significant role in the growth and modernization of Indian Railways, today it is amulti-product, multi-technology business at Escorts.

Broad Product Portfolio

Shock Absorbers

Couplers

Brake systems

Brake BlocksFor railway products, the initial source of technology has come from some of world leaders in thearena like:

Schaku of Germany for couplers

Knorr Bremse of Germany for air brakes

REXLOK Resilient Rail Fastening System , Suitable for all Rail Sizes and the same clip suits any Sleeper /Tie, Material

ICER of Spain for composite brake blocks

Vulcanite of Australia for vulcanised rubber partsProduct Potfolio

BRAKES & BRAKE SYSTEMS

COUPLERS

RAIL FASTENING SYSTEMS

AUTOMACTIC TWIST LOCKSAn ISO: 9001-20000 certified company, Escorts manufactures products as per international standardsspecified by UIC, AAR and Indian Railways. The products are exported to over 15 countries worldwide.
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A state of the art manufacturing facility located at Faridabad, near New Delhi has facilities for advancedproduct development, design, testing and validation. The in-house Research & Development has played acritical role in bringing about a high level of customer satisfaction, reliability and safety - the key drivers ofbusiness.

Escorts' engineering experts have trained over 8000 railway personnel of various countries. As Asia'slargest manufacturer of air brake systems, the conversion of vacuum brake stocks to air brakes and

installation and commissioning of complete brake systems on new builds are also undertaken by Escorts.


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1.2. Profile of Escorts

- Origin

The genesis of Escorts goes back to 1944 when two brothers, Mr. H. P. Nanda and Mr.

Yudi Nanda, launched a small agency house, Escorts Agents Ltd. in Lahore. Over the

years, Escorts has surged ahead and evolved into one of India's largest conglomerates. In

this journey of six decades, Escorts has had the privilege of being associated with some

of the world leaders in the engineering manufacturing space like Minneapolis Moline,

Massey Ferguson, Goetze, Mahle, URSUS, CEKOP, Ford Motor Company, J C Bamford

Excavators, Yamaha, Claas, Carraro, Lucky Goldstar, First Pacific Company, Hughes

Communications, Jeumont Schneider, Dynapac These valued relationships be it

technological or marketing, are our highly cherished experiences treasures, which have

helped us inculcate best in class manufacturing practices and to emerge as a

technologically independent world class engineering organization.

1944 -Launch of Escorts (Agents) Ltd.

1948 - Pioneered farm mechanization in the country by launching Escorts Agricultural

Machines Limited, with a franchise from the U.S. based Minneapolis Moline, for

marketing tractors, implements, engines & other farm equipment. Launch of Escorts

(Agriculture and Machines)Ltd.


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1949 - Franchise of Massey Ferguson tractors for northern India

1951 - Escorts established Indias first private Institute of Farm Mechanisation at Delhi.

1953 -Escorts (Agents) Ltd. and Escorts (Agriculture and Machines) Ltd. merged to form

Escorts Agents Pvt. Ltd.

1954 - 1st industrial venture of Escorts to manufacture piston rings in collaboration with

Goetze of Germany, in an era when joint ventures of Indian firms with foreign companies

were virtually unheard of.

1958 - Started importing Massey Ferguson tractors from Yugoslavia for marketing the

same in India.

1959 - Collaboration with Mahle of Germany to manufacture pistons. Soon, Escorts

became the largest producer of piston assemblies in India.

1960 - Set up of Escorts Limited

1961- Setting up of manufacturing base at Faridabad for manufacture of tractors in

collaboration with URSUS of Poland and 50% indigenous components. Launch of Escort

brand of tractors. Collaboration with CEKOP of Poland for manufacture of motorcycles

and scooters. Escorts moves into high gear by nurturing the two wheeler culture. The first

Rajdoot motorcycle rolls off the assembly line.

1969 - Escorts Tractors Limited was born. A technical and financial joint venture with

the global giant Ford Motor Company, USA, to manufacture Ford tractors in India. The

years ahead saw Escorts grow as the largest tractor manufacturer in India.

Escorts Institute of Farm Mechanisation (EIFM) established at Bangalore.


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Escorts Employees Ancillaries Ltd. (EEAL), a unique venture in industrial democracy

comes into being.

1971 - 1st February, the first tractor FORD 3000 rolled out of the factory.

Escorts diversifies and starts manufacturing construction equipment.

1974 - Crossing national boundaries, Escorts exports for the first time. After winning a

global tender, 400 tractors were exported to Afghanistan, which was perhaps the world's

largest ever airlift of tractors.

1976 - FORD 3600, an advancement in Farm Mechanisation launched. Trial production

of in-plant manufacturing of engine parts (Block & Head).

1977 - Escorts enters the world of self-developed technology by setting up its first

independent R&D Center. Escorts Scientific Research Centre marked its beginning at

Faridabad by developing its own Engines for E-27 and E-37. Due to constant technology

absorption, indigenisation level touched 72% for FORD tractors. 2nd plant at Bangalore

for manufacturing piston assemblies was set up.

1979 - Collaboration with JCB Excavators Ltd., UK for manufacture of excavators.

1980 - Foray into healthcare, Escorts Hospital and Research Center set up in Faridabad.

1983 - Escorts Tractors Limited (ETL) established a state-of-the-art research and

development centre to spearhead newer breakthroughs in Farm Mechanisation and to

maintain industry leadership. Line concept introduced for engine block machining.

11,000 ton floating dry-dock Escorts I launched.

1984 - JV Escorts - Yamaha to manufacture motorcycles


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1984 - Signing of agreement with the Japanese bike giant Yamaha to manufacture

motorcycles with Yamaha technology. Collaboration with Jeumont Schneider of France

to manufacture EPABX systems Collaboration with Dynapac of Sweden to manufacture

vibratory road compactors

1985 - Escorts Tractors Limited (ETL) offered its first Bonus Issue (1:1).

1988 - Escorts Heart Institute and Research Centre (EHIRC), a world class cardiac care

facility launched in New Delhi.

1989 - Joint Venture with Claas of Germany to manufacture harvester combines.

1990-91 - First Public Issue in February 1991, over-subscribed four times. Shares listed

on Delhi and Bombay Stock Exchanges.

1993 - FORD 3620 tractor launched.

1996 - Disengagement of joint venture collaboration with New Holland and launch of

FARMTRAC Tractor.

1997 - Joint Venture with Carraro of Italy for manufacturing and marketing of

transmission and axles.

Joint Venture with First Pacific Company of Hong Kong - Escotel Mobile

Communications.

1998 - POWERTRAC series of tractors launched.

MoU was signed with Long Manufacturing Company, USA for setting up a Joint Venture

in USA.


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1999 - MoU for Joint Venture with a Polish Company POL-MOT was signed for

assembly, manufacturing and marketing of Farm Machinery.

2004 - Divested Escotel Mobile Telecommunications to Idea Cellular

TS16949 certification for Agri Machinery Group.

2005Divested Escorts Heart Institute and Research Centre (EHIRC) to Fortis

Healthcare.

2006 - Divested in Carraro India Ltd.

Set up new manufacturing facility in Rudrapur for manufacture of new range of railway

equipment

- Recent Achievements

Escorts Knowledge Management Center wins the "GREENTECH GOLD AWARD"

for excellence in environment management

The company has tie-up with Indo Farm Idustiers Ltd. Baddi(Himachal Pradesh)

The company make a tie up with Sonalika International Ltd Hoshiarpur(pb)

Very shortly the company has hold the 50% market share in agriculture parts.

- Mission & Vision

Our Strategic Values define how we will achieve the envisioned future. These must be embeddedinto our manner of thinking and ways of work.Customer Centricity

Acute sensitivity to the needs and experiences of the customer shall guide all that we do.Excellence

We will strive to achieve and surpass world class standards in all that we do.Innovation

We will use the power of technology and imagination to deliver solutions to the customers needs.Agility

We will operate in our markets with the ability to change direction and position with nimbleness and speed.


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Our Strategic Values define how we will achieve the envisioned future. These must be embedded

into our manner of thinking and ways of work.Customer Centricity

Acute sensitivity to the needs and experiences of the customer shall guide all that we do.Excellence

We will strive to achieve and surpass world class standards in all that we do.Innovation

We will use the power of technology and imagination to deliver solutions to the customers needs.Agility

We will operate in our markets with the ability to change direction and position with nimbleness and speed


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Organisation structure

Board of directors

Director Name Designation

Rajan Nanda Chairman & Managing Director

Nikhil Nanda Joint Managing Director

Hardeep Singh Additional Director

S C Bhargava DirectorM G K Menon Director

P S Pritam Director

S A Dave Director

G B Mathur Company Secretary

TOP

MANAGEMENT

SENIOR

MANAGEMENT

MIDDLE

MANAGEMENT

JUNIOR

MANAGEMENT

MANAGING

DIRECTOR & CEO

(G-11)

CHIEF GENERAL

MANGER

(G-8)

CHIEF MANAGER

(G-5)

ASSISTANT MANAGER

(G-2)

VICE PRESIDENT

(G-10)

GENERAL

MANAGER

(G-7)

SENIOR MANAGER

(G-4)

EXECUTIVE

(G-1)

ASSOCIATE

VICE PRESIDENT

(G-9)

DEPUTY GENERAL

MANAGER

(G-6)

MANAGER

(G-3)


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- Products

Farm Track

Farmtrac brand are the most powerful premium range of tractors that give maximum

productivity to the farmers.

Premium range - Powerful premium brand, 35 - 75 HP range

Exported to the most advanced markets in the world.

Well accepted internationally for its versatility.

Designed for the demanding requirements of progressive farmers.

Machine with powerful features for maximum efficiency.

A status symbol.

FT HERO FT CHAMPION FT - 45

Superior technology Most powerful tractor Powerful performance

Enhanced in 39 Hp category Optimum cost

34 Hp. 42 Hp.

FT60 FT50 EPI FT60 DX

Versatile. Best in class for puddling Power pride and

World Class and soil ploughing performance

50 Hp. 45 Hp. 50 Hp.


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FT65 EPI FT - 70

Toughest tractor for Unparalleled in his class

Hardest soil. 60 Hp.

55 Hp.

Power track

Powertrac brand of tractors are the most fuel-efficient tractors in their respective

categories that offer excellent value for money and have helped the farmers improve their

quality of life.

Value rangeValue for money, Fuel efficient, 30 - 55 HP range

India's No.1 Economy Range - "Diesel Savers"

Engineered to give spectacular diesel economy.

The Diesel Saver technology - Great savings.

PT-434 PT-439 PT-445

Best fuel efficiency Best fuel efficiency, Utility and Economy

in its class. Lowest maintenance. 45 Hp category.

34 Hp category. 39 Hp category.


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PT-455 Escort27 Hp. Escort35 Hp.

Fuel efficiency and Power

55 Hp category.

RAILWAY EQUIPMENT:

An ISO: 9001-20000 certified company, Escorts manufactures railway equipment as per

international standards specified by UIC, AAR and Indian Railways.

Asias largest manufacturer of air brake systems, the conversion of vacuum brake stocks

to air brakes and installation and commissioning of complete brake systems on new

builds are also undertaken by Escorts.

Diverse product range:

Shock Absorbers (Oil Dampers) for coaches, locomotives, EMUs, MEMUs,

DMUs, Metro and Rail Cars

Air brakes for coaches, Freight cars, DMU and OHE Cars

Automatic/Semi Permanent Couplers for EMUs, DEMUs, MEMUs

Electro Pneumatic Brake Systems for EMUs and MEMUs

Composition brake blocks for coaches, locomotives, freight cars and EMUs

Rail fastening systems for wooden, steel and concrete sleepers

Direct Admission Valves for vacuum braked coaches

Testing equipment for brake systems and shock absorbers

Air brake accessories for passenger coaches, freight cars, locomotives and self

propelled vehicles

Metal to rubber bonded vulcanized components

Automatic twist locks for container freight cars


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Air Brake Hose

Couplings Angle Cocks

Brake Beam

Mounted Brake

System

Distributor Valves
http://www.escortsgroup.com/images/brand_and_products/railway_equipments/air_brake_house_coupling.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/air_brake_house_coupling.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/air_brake_house_coupling.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/angle_cockes.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/brake_beam_mounted_brake.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/brake_beam_mounted_brake.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/brake_beam_mounted_brake.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/distributor_valve.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/slack_adjuster.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/distributor_valve.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/brake_beam_mounted_brake.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/angle_cockes.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/air_brake_house_coupling.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/slack_adjuster.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/distributor_valve.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/brake_beam_mounted_brake.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/angle_cockes.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/air_brake_house_coupling.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/slack_adjuster.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/distributor_valve.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/brake_beam_mounted_brake.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/angle_cockes.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/air_brake_house_coupling.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/slack_adjuster.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/distributor_valve.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/brake_beam_mounted_brake.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/angle_cockes.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/air_brake_house_coupling.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/slack_adjuster.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/distributor_valve.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/brake_beam_mounted_brake.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/angle_cockes.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/air_brake_house_coupling.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/distributor_valve.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/brake_beam_mounted_brake.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/brake_beam_mounted_brake.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/brake_beam_mounted_brake.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/angle_cockes.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/air_brake_house_coupling.pdfhttp://www.escortsgroup.com/images/brand_and_products/railway_equipments/air_brake_house_coupling.pdf


23/24

- Organization Structure

TOP

MANAGEMENT

SENIOR

MANAGEMENT

MIDDLE

MANAGEMENT

JUNIOR

MANAGEMENT

MANAGING

DIRECTOR & CEO

(G-11)

CHIEF GENERAL

MANGER

(G-8)

CHIEF MANAGER

(G-5)

ASSISTANT MANAGER

(G-2)

VICE PRESIDENT

(G-10)

GENERAL

MANAGER

(G-7)

SENIOR MANAGER

(G-4)

EXECUTIVE

(G-1)

ASSOCIATE

VICE PRESIDENT

(G-9)

DEPUTY GENERAL

MANAGER

(G-6)

MANAGER

(G-3)


24/24

1.3 Introduction to the Topic/Title/Problem Studied

The project on exit interview analysis has been taken up to learn reasons for the

employees departure. The desire to control flee of young talent from the company was

the reason for which this project was undertaken. Exit interviews are nevertheless a

unique chance to survey and analyze the opinions of departing employees, who generally

are more forthcoming, constructive and objective than staff still in their jobs. In leaving

an organisation, departing employees are liberated, and as such provide a richer source of

objective feedback than employed staff do when responding to normal staff attitude

surveys.

Exit interview questionnaire named voice capturing survey was designed to yield useful

information about the employer organization, to assess and improve all aspects of the

working environment, culture, processes and systems, management and development.

The obtained inputs from VCS can prove to be helpful drivers for organizational

improvement.

In this maneuver, the employees that left the organization in the period of April 10 to

March11 were approached via a Voice capturing Survey. Telephonic discussions werecarried out with the employees in addition to the e-mails that were sent at their respective

e-mail ids to capture their responses.

Documents

Escorts Chapter 1