Epson Print Admin · Print jobs from the printer driver are added to the following ID and domain. When installing the driver on a client computer The following ID and domain are appended

Epson Print Admin

User's Guide

NPD5976-00 EN

About this Guide

The content of this documentThis guide describes how to perform the following for Epson Print Admin.

❏ Setting the password

❏ Installing the software

❏ Registering an authentication card

❏ Authenticated printing

❏ Control panel functions

❏ Using the user page

Using this Guide

Marks and Symbols

!Caution:

Instructions that must be followed carefully to avoid bodily injury.

cImportant:

Instructions that must be observed to avoid damage to your equipment.

Note:Provides complementary and reference information.

Related Information

& Links to related sections.

Screenshots Used in This Guide❏ Screenshots used in this guide are currently under development. They may differ from the release version.

❏ Setting items may vary depending on products and setting conditions.

User's Guide

About this Guide

2

Operating System References

Windows

In this manual, terms such as “Windows 10”, “Windows 8.1”, “Windows 8”, “Windows 7”, “Windows Vista”,“Windows Server 2016”, “Windows Server 2012 R2”, “Windows Server 2012”, “Windows Server 2008 R2”, “WindowsServer 2008” refer to the following operating systems. Additionally, “Windows” is used to refer to all versions.

❏ Microsoft® Windows® 10 operating system

❏ Microsoft® Windows® 8.1 operating system



❏ Microsoft® Windows Vista® operating system

❏ Microsoft® Windows Server® 2016 operating system

❏ Microsoft® Windows Server® 2012 R2 operating system


❏ Microsoft® Windows Server® 2008 R2 operating system


Mac OS

In this manual, “Mac OS” is used to refer to “macOS Sierra”, “OS X El Capitan”, “OS X Yosemite”, “OS XMavericks”, and “OS X Mountain Lion”, “Mac OS X v10.7.x”, and “Mac OS X v10.6.8”.

User's Guide

About this Guide

3

Contents

About this GuideThe content of this document. . . . . . . . . . . . . . . . . . 2Using this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . 2Screenshots Used in This Guide. . . . . . . . . . . . . . 2Operating System References. . . . . . . . . . . . . . . . 3

OverviewUsing the software. . . . . . . . . . . . . . . . . . . . . . . . . . 5

Authenticated Printing. . . . . . . . . . . . . . . . . . . . .5Dashboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Consuming credit and number of pages. . . . . . . . 7

Preparing for UseSetting the Password. . . . . . . . . . . . . . . . . . . . . . . . 8Printer driver installation. . . . . . . . . . . . . . . . . . . . . 9

When installing the driver on a client computer. . .9When using drivers that are installed on theprint server (Windows only). . . . . . . . . . . . . . . . 13When you are using Group Policy (Windowsonly). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing the Notifier. . . . . . . . . . . . . . . . . . . . . . . 14When installing the Notifier on a clientcomputer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14When sending notifications from the server(Windows only). . . . . . . . . . . . . . . . . . . . . . . . . 16

Registering an authentication card. . . . . . . . . . . . . 16Checking the ID Number. . . . . . . . . . . . . . . . . . . . 18

Using Epson Print AdminChecking available functions. . . . . . . . . . . . . . . . . 19Authenticated Printing. . . . . . . . . . . . . . . . . . . . . . 19

Logging in to multi-function devices. . . . . . . . . .19Basic operations for authentication printing. . . . 20Canceling printing. . . . . . . . . . . . . . . . . . . . . . . 22Changing settings. . . . . . . . . . . . . . . . . . . . . . . 22Quota enforcement. . . . . . . . . . . . . . . . . . . . . . 25Rule-based print. . . . . . . . . . . . . . . . . . . . . . . . 25

Control panel functions. . . . . . . . . . . . . . . . . . . . . 26Copying and Faxing. . . . . . . . . . . . . . . . . . . . . . 26Preset scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Using the user page. . . . . . . . . . . . . . . . . . . . . . . . 29Login and logout. . . . . . . . . . . . . . . . . . . . . . . . 29

User menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Solving ProblemsI Forgot the Password for the User Page. . . . . . . . . .37Changing the Password. . . . . . . . . . . . . . . . . . . . . 38Changing the ID Number. . . . . . . . . . . . . . . . . . . .39Problems with the balance. . . . . . . . . . . . . . . . . . . 41

Credit has run out. . . . . . . . . . . . . . . . . . . . . . . 41When you cancel a job. . . . . . . . . . . . . . . . . . . . 41A printer error has occurred. . . . . . . . . . . . . . . . 41

Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 41Print jobs are not displayed on the panel. . . . . . . 41No Authentication Sound Is Emitted EvenWhen the Card Is Held Over theAuthentication Device. . . . . . . . . . . . . . . . . . . . 42

AppendixControl Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Epson Open Platform version 1.1. . . . . . . . . . . . 43Epson Open Platform version 1.0. . . . . . . . . . . . 46

Operating Environment. . . . . . . . . . . . . . . . . . . . . 50OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50Compatible browsers. . . . . . . . . . . . . . . . . . . . . 51Supported languages. . . . . . . . . . . . . . . . . . . . . 51

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Caution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

User's Guide

Contents

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Overview

Using the softwareEpson Print Admin provides a safe and efficient environment for using multi-function devices on networks such asoffice or school networks.

The following three solutions are provided.

❏ Enhanced SecurityOnly authenticated users can use the multi-function device.You can avoid confidential documents being taken away by unauthorized personnel, mixing documents withother user’s, and so on since they are printed from an authenticated multi-function device.

❏ Cost SavingsYou can avoid unnecessary printing since print jobs are selected directly from the job list.You can set print rules depending on the software or data, which allows you to reduce printing that usesunnecessary settings.

❏ Business EfficiencyYou can shorten the waiting time for printing since you can print from any multi-function device.You can select scan settings frequently used in business applications, and send the scanned document to a presetdestination without making any complex operations.

Authenticated Printing

You can store print jobs that are printed using a dedicated driver from the computer.

❏ To log in to the printer, hold the authentication card over the printer or enter user information using the controlpanel.

❏ Select the print job from the control panel and then print it.

❏ You can print from any multi-function device that has been approved.

❏ For single-function printers, all of the jobs that have been registered will be printed when you log in.

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Dashboard

When you login to the user page, a dashboard is displayed.

❏ You can check information about the print history.

❏ You can check your information and information on available multi-function devices on the user page.

Scan

You can use functions from the control panel by logging in to the multi-function device.

❏ You can send the multi-function device’s scan results to the email address associated with the user ID. You cansend the multi-function device’s scan results to the email address registered in Epson Print Admin.

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❏ You can use the preset scan function by registering a folder containing scan settings and scan results. This needsto be configured by a system administrator.

Consuming credit and number of pages

When the administrator sets cost limits or page quotas, your credit or page quota is consumed when you performjobs such as printing, scanning, copying, and faxing.

❏ When all of your credit or remaining pages have been used up, you cannot use the multi-function device.

❏ The administrator can set the credit or page quota to be charged periodically.The administrator can set thecredit or page quota to be charged periodically.

❏ You can check your credit balance or page quota, and the charging period on the user page. You can also checkthe amount of credit consumed as well as pages consumed on the control panel of the multi-function devices.

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Preparing for UseWhen preparing to use Epson Print Admin, the administrator needs to register users. To use the system, set apassword to log in to the user page, install the printer driver, and install the Notifier. Also, if you performauthentication using the authentication device connected to the multi-function device, you need to register theauthentication card.

!Caution:

Do not use the navigation buttons on browser such as Back or Forward because Epson Print Admin may workincorrectly.

Setting the PasswordUsers that are managed using an LDAP server do not need to be setup. Also, the system administrator may haveset up users in advance. If you do not know the details, contact your system administrator.

If the administrator has set up email notifications, a registration completion email will be sent from theauthentication system to the registered user. Set a password to access the URL listed in this email.

If you do not receive an email, contact the system administrator for the URL to log in.

1. You will receive a registration completion email.

Note:To receive the email again, access the URL provided in the mail, and then click Forgot your password? to reset thepassword.

2. Click the URL in the email to display the password setting menu.

Note:If you want to change the display language, select the language you want from the language menu.

3. Enter any password between 1 and 128 characters in ASCII (alphanumeric, !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~)in New password, and then enter the password again in New password (confirm).

4. Click OK.

If an error message is displayed, enter the password again from the login menu on the user page. The URL ofthe login menu on the user page is provided in the registration completion email.

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!Caution:

When you access the login page, a warning about the security certificate may be displayed. This is because SSLcommunication (encrypted communication) is used for all of the pages to protect the user's personalinformation. You can ignore this warning and continue browsing the site.

Related Information

& “I Forgot the Password for the User Page” on page 37

Printer driver installationInstall a dedicated printer driver on the authentication system. The installation method varies depending on thesystem configuration. Contact your system administrator for more information.

❏ When installing the driver on a client computer

❏ When using the driver installed on a print server

❏ When distributing the driver from a print server

Note:Print jobs from the printer driver are added to the following ID and domain.

❏ When installing the driver on a client computerThe following ID and domain are appended to the server that is managing the user.

❏ Users who are managed by the Epson Print Admin Server:User ID and (Local) domain logged in to the user page

❏ Users who are managed by an LDAP server:ID and LDAP server domain of the account logged in to the client computerOr, the User ID and (Local) domain logged in to the user page

❏ When using drivers installed on the print serverThe following ID is authenticated and added when connecting to the print server from a client computer to the driver.The domain is not added.

❏ If the screen to log in to the print server is displayed:ID of the account logged in to the print server

❏ If the screen to log in to the print server is not displayed:ID of the account logged in to the client computer

❏ The ID of the account logged in to the client computer is added. The domain is not added. The domain is not added, orthe ID and (Local) domain specified when installing the driver are added.

When installing the driver on a client computerWhen a system does not have a print server built-in, you can download and install the user-only driver to theclient computer.

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Note:❏ When accessing the driver/client tools download page from Windows, the Windows download page is displayed. When

accessing from a Mac OS, the Mac OS download page is displayed.

❏ If the package that was created in EpsonNet SetupManager has been delivered, run the package to automatically installthe driver and the Notifier (Windows only).

Windows

1. Access the user page.

The URL of the login menu on the user page is provided in the registration completion notification email.Contact your system administrator if the Welcome email is not delivered.

2. Enter the user ID and password, and then select the domain. Click Log in.

If you are in cooperation with the LDAP server, select the LDAP server domain. Enter the password for theLDAP server.

If you are not using an LDAP server, select (Local) as the domain, and then enter the password for the userpage.

Contact your system administrator for the password.


3. Click Driver/Client Tool Download.

The software download page opens.

Note:The driver/client tool download page for the OS you are using is displayed. Access from a computer being used in EpsonPrint Admin.

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4. Click from Driver.

5. Double-click the downloaded "EpSCDriver_win_client_xxx.msi".

Note:The message "Could not verify the msi publisher" may be displayed depending on the browser settings. Click Run tocontinue the installation.

6. Follow the on-screen instructions to install the driver.

If the user account setting screen is displayed, enter the User ID used to log in to the user page.

7. Open Control Panel > Devices and Printers.

Make sure that the Epson Print Admin icon has been created.

Epson Print Admin is the default name. Contact your system administrator if you do not know the name.

Mac OS


The URL of the login menu on the user page is listed in the registration completion notification email. Contactyour system administrator if the Welcome email is not delivered.

2. Enter the user ID and password, and then select the domain. Click Login.

If you are linked with an LDAP server, select the LDAP server domain. Enter the password for the LDAPserver.

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If you are not linked with an LDAP server, select (Local) as the domain, and then enter the password for theuser page.



The software download page opens.

Note:The software download page for the OS you are accessing is displayed. Access from the computer that you want to use.

4. Click on Mac.

5. Double-click the downloaded "EpSCDriver_mac_client_xxx.zip".

6. Follow the on-screen instructions to install the driver.


7. Open System Preferences > Printer and Scanner.

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8. Click +.

9. Select the authentication system name from Add. Select Epson Print Admin from Use, and then click Add.

When using drivers that are installed on the print server (Windowsonly)Select the print server to which the Epson Print Admin server is connected, and then set it up.

1. Access the print server.

Contact the system administrator for information on accessing the print server.

2. Right-click on the authentication system icon, and then select Connect.

Driver setup starts.

3. Open Control Panel > Devices and Printers.

Make sure that the authentication system icon has been created.

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When you are using Group Policy (Windows only)This is the start of your concept.

If you are using the Windows Server Group Policy, you can automatically install the driver on the user's computer.

Make sure that the authentication systemfs icon has been created in Control Panel > Devices and Printers.

Installing the NotifierInstall the Epson Print Admin Notifier. When you install the software, you will see the the user ID, the cost limit, alink to the user's page, and inquiries from Epson Print Admin.

The installation method varies depending on the system configuration. Contact your system administrator formore information.

❏ When installing the Notifier on a client computer

❏ When sending notifications from the server

!Caution:

You cannot install multiple instances of the Notifier on a single client computer.

Note:The Notifier is registered to Windows Startup and launches automatically when you start Windows.

When installing the Notifier on a client computerIf your system does not use the Windows Server Group Policy, or if you are using Mac OS, you can download andinstall the user-only Notifier to the client computer.

If the package that was created in EpsonNet SetupManager has been delivered, run the package to install driversand Notifier automatically (Windows only).


The URL to log in to the user page is sent in the Welcome email. Contact your system administrator if theWelcome email is not delivered.

2. Enter the user ID and password, and then select the domain. Click Login.

If the user is managed by an LDAP server, select the LDAP server domain, and then enter the password for theLDAP server.

If the user is not managed by an LDAP server, select (Local) as the domain, and then enter the password forthe user page.

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Contact your system administrator if you do not know the password.


The driver/client download page is displayed.

4. Click in the Epson Print Admin Notifier.

5. Double-click the downloaded file, and then double-click one of the following according to your operatingsystem.

Windows: EpSCClientTool_win_xxx.msi

Mac OS: EpSCClientTool_mac_xxx.zip

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Note:For Windows, the message "Could not verify the msi publisher" may be displayed depending on the browser settings.

Click Run to continue the installation.

6. Follow the on-screen instructions to install the Notifier.


7. When the installation is complete, the Notifier starts automatically.

When sending notifications from the server (Windows only)If you are using the Windows Server Group Policy, you can install the Notifier on the user's computerautomatically.

When the installation is complete, the Notifier starts automatically.

Registering an authentication cardIf you are using an authentication card for Epson Print Admin, you need to register the user authentication card.

Note:❏ The card may be already have been registered by your system administrator. Contact your system administrator for more

information.

❏ For multi-function devices connected by wireless LAN that have entered power-saving mode, it may take some time torecognize the authentication card. You may need to hold your card over the device again.

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1. Hold the authentication card over the card reader.

The unregistered card settings message is displayed on the multi-function device’s control panel.

2. Click Yes.

The screen for entering the user ID and password is displayed.

3. Enter the user ID and password on the control panel, and then select the domain.

Select the Domain from the following.

For users that are managed by an LDAP server: LDAP server domain name

For users that are managed by Epson Print Admin : (Local)

Contact your system administrator for more information on each item.

4. Press Register.

The registration completion message is displayed.

5. Hold the authentication card over the authentication device again to confirm the login.

When you login, the Full name is displayed automatically at the top right of the menu.

6. Press Log out to log out.

Note:If you have lost the authentication card that was registered in the authentication system, you can register a temporarycard. The registration method is the same as for the authentication card. A temporary card is valid only during theperiod set by the system administrator. Contact your system administrator for more information.

You can check if the temporary card is registered in the user information.

Related Information

& “User Information” on page 34

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Checking the ID NumberIf ID Number authentication is allowed, a unique ID Number is issued by the system. You can log in to the printerby entering the ID Number on the printer's control panel.

You can check theID Number using the following methods.

❏ User registration complete email sent by the system

❏ User information on the user page

If you are allowed to change the ID Number, you can change it from Change ID Number on the account menuthat is displayed when you click the on the user page.

Related Information

& “User Information” on page 34

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Using Epson Print Admin

Checking available functionsThe system administrator can setup the multi-function device, functions, time zones, and so on that each user canaccess in Epson Print Admin. Login to the user page before use, and then check the available functions such asprinting and scanning.

❏ Login to the user page

❏ Checking available functions and the credit

Related Information

& “Logging in to multi-function devices” on page 19& “User Information” on page 34

Authenticated PrintingThe system can print by authenticating the user. You need a registered authentication card, user ID and password,or ID Number.

Logging in to multi-function devicesYou can login to the multi-function device from its control panel.

If the authentication device is not connected

You can log in by entering a user ID and password or entering an ID Number.

The ID Number is issued automatically by Epson Print Admin.

1. Press User ID and Password or ID Number on the control panel of the multi-function device.

User ID and Password and ID Number display additional authentication methods, as well as authenticatingby using a card.

2. Enter the user ID and password, and then select the domain or enter the ID Number.

User ID and password are the same as the user ID and password to log in to the Epson Print Admin userspage.

Select the domain from the following.

❏ For users that are managed by the LDAP server: LDAP server domain name

❏ For users that are managed by Epson Print Admin : (Local)

3. Press Log in.

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Related Information

& “Checking the ID Number” on page 18& “Setting the Password” on page 8

If the authentication device is connected

If the authentication device is connected to the multi-function device and the authentication card is registered inEpson Print Admin, you can log in by holding the authentication card over the authentication device.

Related Information

& “Registering an authentication card” on page 16

Basic operations for authentication printingThe example in this section describes operations in Microsoft Word where the printer name is Epson Print Admin.

1. Open the file you want to print on the user's computer, and then select File > Print.

The print menu is displayed.

2. Select Epson Print Admin from printer.

Epson Print Admin is the default name. If the system administrator has changed it, select that instead.Contact your administrator for more information.

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3. Click Printer Properties, and then the print settings on the screen displayed.

!Caution:

The Epson Print Admin printer driver can use any printer. Therefore, depending on the available printerfunctions, printing may not be performed exactly as you set.

For example when performing A3 printing on an A4 printer, the prints will be reduced to A4 size.

4. Click OK.

5. Click Print.

The print job is sent to the server.

6. Login to the printer you want to use to print by either holding the authentication card over the authenticationdevice, entering a user ID and password, or entering an ID number.

When you login, the print job list is displayed on the control panel.

Note:❏ When multi-function devices have been allowed, users can print from anywhere.

❏ When the multi-function device is in power-saving mode, it may take some time to recognize the authenticationcard. Please your authentication card again.

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7. Select the job that you want to print from the print job list.

You can change the billing identification code and the print job settings here.

The control panel display and operations vary depending on the system administrator settings.

Note:❏ New jobs are entered at the top of the print job list. If you modify the file after sending the print job, select the print

job that has the most recent date to print the file that you modified.

❏ Print jobs that printing is not performed will be automatically deleted when the lapse of time set by the systemadministrator. When being eliminated, it is notified to the user by email. Time until a print job is eliminated isdifferent depending on the setting. Contact the system administrator for the set time.

8. Press Print.

Printing starts and the print status menu is displayed.

Note:❏ Print jobs that have not been completed by the logged in user are displayed in the print status menu.

❏ Displayed credit is calculated according to the print settings. This may differ from the actual credit used by printing.

Related Information

& “Logging in to multi-function devices” on page 19& “Control Panel” on page 43

Canceling printingTo cancel the job being printed, press the cancel button on the multi-function device's control panel.

Note:You can delete jobs that have not been printed or saved from the Print Job list, the Print Job Information screen, or Print Jobon the user page.

Related Information

& “Editing setting of the print job” on page 23& “Job management” on page 32

Changing settingsYou can change the contents and billing code for the print job on the control panel of the multi-function device.

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Editing setting of the print job

When you press in the print job list, the print job information menu is displayed.

You can check and delete the status of the print job, change the number of copies, and change status of the savedprint jobs.

Items Description

Job Name Displays the selected print job name.

This item cannot be changed.

Copies Displays the number of print copies. When you want to change the settings, enter thechanges using the software keypad. When you change the number of copies, the costalso changes.

Retain This can be set if the administrator has allowed retaining. When retaining is allowed, theprint job is not removed after printing. You can retain or release this function bypressing On/Off.

Cost Displays the cost when printing using the multi-function device. Users who are notsubject to cost limitations are not displayed.


Print Settings Displays a message according to print settings, printers, and restrictions. Messages aredisplayed according to the conditions applied. Press to display print setting details.


OK Applies the changes you have made.

Cancel Cancels the set values.

Delete / Deletes the print jobs.

Print Prints the print jobs.

Note:You can use the numeric keypad on the control panel to enter numbers such as the number of print copies settings.

Changing paper output settings

You can change the paper output settings when printing with the finisher if the administrator allows changes.

Note:You can change paper output settings by using Epson Print Admin printer driver if the administrator allows changes.

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1. Select a print job to change paper output settings and then press <<edit icon>> in the print job list.

2. Tap Finishing.

3. Tap each item to set.

Items Description

Output Tray Selects the output destination.

Output Tray Selects the paper stack method for the unit.

Staple Selects the binding specifications for stapling.

4. Tap OK.

Selecting a billing code

When a billing code is set, press Billing code to display the list. You can choose where to claim the cost.

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You can select where costs are claimed.

Quota enforcementIf a cost limit is applied by the system administrator, the credit is consumed when you perform jobs such asprinting, scanning, and copying. If all the credit is expended, you will not be able to use the multi-function device.In this situation, contact your system administrator.

After logging in to the authentication system, you can check the balance in the Dashboard and History on theuser page, and in the control panel of the multi-function device.

Related Information

& “Basic operations for authentication printing” on page 20& “Using the user page” on page 29

Rule-based printThe administrator may have configured print settings for all software and file formats. Printing by following ruleshelps to save ink and paper.

The administrator can set print rules according to the purpose of the print job.

You can check the print rules in User Information on the user page.

Contact your system administrator for information on changing the rules.

If you do not follow the rules

If you send a print job that does not follow the print rules, it is handled as shown below according to theadministrator's settings.

❏ Cancel printing

❏ Force print settings to change and then printConversion is performed as follows according to the rules.

❏ If you specify color printing, it is printed in black and white.

❏ If you specify single-sided, it is printed on both sides.

❏ Even if 2-Sided printing is set to Off, the original is printed in 2-Sided layout.

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❏ Responding to Notifier queriesThe Notifier sends a pop-up display.When Notifier is installed, query is displayed as pop-up. If it is not installed, an email is sent to the userinforming them that printing has been canceled. You can select how to respond to the queries from thefollowing actions.

❏ Cancel printing

❏ Print by changing the print settings

❏ Print as it is

Related Information

& “Download driver/client tool” on page 35

Control panel functionsYou can use functions such as copying and faxing without using a computer.

Note:❏ Some functions may be unavailable if they have been restricted by the system administrator.

❏ The control panel display and operations vary depending on the system administrator settings.

Related Information

& “Control Panel” on page 43

Copying and Faxing

1. Hold the authentication card over the authentication device that is connected to the MFP.

When you login, the functions menu is displayed on the control panel.

2. Press Copy / Fax / Others.

The standard screen is displayed. Select the function you want to use.

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For Epson Open Platform 1.1, you can use each function directly from the function menu.

3. When you are finished, press (back) on the multi-function device's control panel.

This is not necessary for Epson Open Platform 1.1. You are returned to the Epson Print Admin screen.

Related Information

& “Epson Open Platform version 1.1” on page 43

Preset scanYou can send the scan results for a multi-function device to your email address.

You can set the scan settings for each destination that you specified in the preset scan.

❏ Scan to My Email (Scan and Send to Me)Allows the user to send the scanning results to their email address.Destination and source addresses are fixed to the user's email address.

❏ Scan and Send to MeSaves the scan results to the specified network folder for each user.

❏ Scan to network folderSends the scanning results to the specified network folder.

❏ Scan to email addressSends the scanning results to the specified email address.

1. Hold the authentication card over the authentication device that is connected to the scanner.

When you login, the functions menu is displayed on the control panel.

2. Load the document to be scanned.

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3. Press Scan Presets.

4. Select the preset scan name.

The settings for the selected preset scans are displayed.

5. Check the scanning specifications.

When setting changes are allowed, press within the area where the scan settings are displayed to view the scansettings.

6. Change the scan settings as necessary.

Enter a filename up to 32 characters using A-Z, a-z, and 0-9.

You can add information such as the user ID, date, and time to the filename.

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7. Press OK.

You are returned to the menu in step 5.

8. Press Scan.

Scanning begins, and the scan results are sent to the specified destination.

Using the user pageYou can check information such as available functions, balance, user information, printing history, and so on fromthe user menu. In addition, the system administrator can check and change the system and user information byswitching to the management menu.

See the “Administrator's Guide” for the system administrator’s operations.

Login and logout

Login


The URL of the login menu on the user page is provided in the user registration completion mail.

2. Enter the user ID and password, and then select the domain. Press Log in.



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Note:If you want to change the display language, select the language you want from the Language menu.

3. The dashboard and the menu are displayed.

Logout

1. Click to display the account menu.

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2. Select Log out, and then click OK on the confirmation menu.

Note:Users are automatically logged out if no operations are performed for about 30 minutes. The login menu is displayed thenext time an operation is performed.

User menuWhen you login to the user page, a dashboard and menu are displayed. You can check the registered userinformation here.

Dashboard

This allows you to check the history of the system usage.

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Items Description

User Information Credit Displays the balance for the logged in user.

Click the number to display the History menu.

Remaining pages Displays the remaining number of pages for thelogged in user.

Number of pending jobs Displays the number of print jobs in the system forthe logged in user.

Click the number to display the Pending Jobs Listmenu.

UsageMonitoring

Select the items you want to display from the following.

Paper savings (Percentage): Transition of ratio of the number of prints and the reduced number ofprints

Printed sheets: Transition of the number of prints

Paper savings (Number of sheets): Transition of the reduced number of prints

Comparison with the last month Displays a bar graph comparing the cumulative totalof up to the previous month and the current month tothe previous day.

History Displays the transition of usage from the last 12months up to the previous month as a line graph.

EnvironmentalImpact

Displays the value for saved paper by converting using the contributing environmental information,since Epson Print Admin started running to the present day. Click Calculation condition to display thecalculation conditions.

Illustration Displays an icon according to the amount ofreduction.

Job management

You can delete and check the print jobs that are in the authentication system server.

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1. Select the print job you want to delete.

Click Select all to select all of the print jobs that are displayed.

Click Clear all to deselect everything.

2. Click Delete.

3. Click OK on the confirmation menu.

When deleting is complete, a message is displayed.

Note:Print jobs marked with a key will be saved to the server.

Usage history

You can check the job history, the costs, or the number of pages for printing, scanning, and so on.

You can check from the current month to the previous 18 months inclusive.

Items Description

Year Displays the current year, previous year, and the year before last. When you click anumber, a link is displayed for months in which the history can be checked.

Month Click the link to check the history for the month. Click the number to display thehistory for the month.

Processing date and time Displays the date when processing in Operation was performed.

Click the item name to switch between ascending order and descending order.

Operation Displays the type of job and the type of balance operation. When you click the type ofjob, a detailed job menu is displayed.

Click the name to switch between ascending order and descending order.

Result Displays the results of importing.


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Items Description

Cost Displays balance fluctuations as a result of performing operations.


Displays the number of pages for each job when a page quota is set.

Credit Displays credits as a result of performing operations.


Number of Pages / Color/B&W Displays the number of pages as a result of performing operations.


Click Close to close the detailed job menu.

User Information

You can check the user information, information on available devices, and restrictions.

Items Description

User ID Displays the user ID.

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Items Description

Domain Displays the domain name for users managed by an LDAP server.

Displays (Local) for users not managed by an LDAP server.

Group Displays the registered organization information.

ID Number Allows you to log in by entering an ID Number on the printer panel instead of a user IDand password. This item is displayed when authentication by ID Number is allowed.

Full name Displays the registered full name. Administrator is added and displayed for the userswith system administrator privilege.

Email address Displays the email address for the registered user.

Credit recharges / Periodicadjustment

Displays the following according to the credit amount, number of remaining page, andthe charging period.

Every day: The time specified Every day.

Every week: Day and time specified Every week.

Every month: Day and time specified Every month.

Every year: Month, day, and time specified Every year.

Devices Displays the names and functions of available multi-function devices.

Folder Displays the destination folder for the Scan to My Folder function.

Allowed Times Displays the days, times, and periods in which the multi-function device is available.

Functions Displays functions that are available to the user.

Rule-based Printing Displays print rules applied to the user.

Card Information Displays registration information for the primary and the temporary authenticationcards.

Billing Code Displays billing codes available to the user.

Download driver/client tool

You can download an exclusive printer driver and notifier.

cImportant:

Downloaded software is exclusive to the user who is logging in. It will not work if it is distributed to other users.

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Items Description

Operating system versions Displays the operating system for the computer that is accessing the user page. If the OScannot be determined, you will see both Windows and Mac OS versions.

Type Displays the type of software.

Version Displays the version of the software.

Size Displays the size of the download file.

buttonClick to start downloading.

Printer driver

This is the Epson Print Admin dedicated printer driver.

Usage restriction information display tool

This displays notifications from the authentication system to the user as popup messages. It is installed on theuser's computer and sends notifications for the following information.

❏ Number of remaining pages

❏ Restricted functions

❏ Queries for rule-based printing

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Solving Problems

I Forgot the Password for the User PageRe-set the password when you forget the password for the user page.

If your account is linked to an LDAP server, contact your system administrator.


The URL of the login menu on the user page is provided in the registration completion notification email.

2. Click Forgot your password?

3. Enter the registered email address.

4. Click Send.

The notification email for re-setting the password is sent to the email address you entered.

5. Click the URL in the email to open the password setting menu.

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6. Enter a new password in New password. Enter the password again in New password (confirm) to confirm thepassword.

7. Click OK.

A confirmation menu is displayed.

8. Click OK.

Changing the PasswordYou can change the password for the user page..

If your account is linked to an LDAP server, contact your system administrator.


The URL of the login menu on the user page is provided in the registration completion notification email. Alink to the user page is displayed in the Epson Print Admin Notifier.





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4. Select Change Password

5. Enter the password set for the user page in Current password.

6. Enter the new password in New password, and then enter it again in New password (confirm).

7. Click OK.

The registration completion message is displayed.

8. Click OK.

Changing the ID NumberIf the system administrator allows "authentication by ID number" and "changing the ID number", the user canchange the ID number to log in from the control panel.


The URL of the login menu on the user page is provided in the registration completion notification email. Alink to the user page has been displayed in the Epson Print Admin Notifier.



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4. Select Change ID Number.

If authentication by ID number is not allowed, it will not be displayed.

5. Enter the new ID number you want to use from 4 to 8 digits.

When you click Auto Generate, the system generates a random number automatically.

6. Click OK.

Information message is displayed.

7. Click OK.

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Problems with the balance

Credit has run outIf the administrator has set a cost limit, you cannot use the multi-function device when your credit has run out.Contact your administrator to request more credit.

When you cancel a jobCredit is consumed for jobs that have been completed.

A printer error has occurredCredit is consumed for jobs that have been completed.

In some situations credit is consumed even when an error is displayed. This will be corrected and credit restoredonce the error has been cleared.

Other Problems

Print jobs are not displayed on the panel❏ When print jobs have to meet the conditions for rule-based printing

When the administrator sets conditions for rule-based printing, print jobs may be canceled or printed afterresponding to a query from the system. Check the following points, and print according to the options providedin the email or on the menu.

❏ You receive a notification email such as “Printing has been paused” from Epson Print Admin.

❏ For Windows, you receive a query from the Notifier asking how you would like to print.

❏ Cannot communicate with Epson Print AdminIf you cannot communicate correctly, print jobs may remain in the print queue of the computer you are using.If there are print jobs, check the destination URL in the print queue and Configure Port are correct.Contact the system administrator regarding the destination URL.

❏ You have installed drivers for other usersIf you print by installing drivers for other users, it will be treated as a print job of that user.Check if the user ID of the print queue Configure Port is correct.For Windows, the user ID is displayed in the Notifier. Contact your system administrator for Mac OS.

❏ Free space on the server is running lowIf the free space on the server is less than or equal to 5 GB, you cannot send the print job.In this case you will receive an error notification email from Epson Print Admin. Contact the administrator forinformation on how to respond.

Checking the Configure Port (Windows)

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1. Right-click on the Epson Print Admin icon in Devices and Printers from the Control Panel.

2. Select Printer Properties.

3. Make sure that Epson_Print_Admin is selected in the port list of the Ports tab.

4. Click Configure Port.

5. Check Server URL and User ID.

Note:You can change the Server URL if the administrator has granted permission to do so.

No Authentication Sound Is Emitted Even When the Card Is HeldOver the Authentication DeviceIf the multi-function device does not show the panel display in sleep mode (energy saving mode), theauthentication sound may not be emitted.

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Appendix

Control PanelDesign and operation of the control panel differ depending on the Epson Open Platform version, model, andsystem configuration.

Epson Open Platform version 1.1

Design screen for the Epson Print Admin version 2.x and 3.x

Screen design

❏ Home screen (function menu)Icons for the printer functions, such as copy and fax, will be displayed on the home screen along with the EpsonPrint Admin icon.

No. Description

1 Displays the logged in user's name.

2 Displays the billing code. Press to select a billing code.

Only displayed when the administrator has set a billing code.

3 Displays the credit balance or number of remaining pages.

Only displayed when the administrator has set a cost limit or page quota.

4 Function of icons that can be used are displayed.

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❏ Printing screen

No. Description

1 Returns you to the previous menu.






5 Displays the job list, settings, and so on for the feature you are using.

❏ Icons

Icon Epson Print Admin panel

Refreshes the menu.

Deletes the selected jobs.

Selects all job.

Displayed when print jobs are saved in the print job list.

Displayed when any of the print settings in the print job are not supported by the multi-function device.

Buttons on the outside of the screen


(Slide)When two authentication software applications are installed, they are both changed.

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　 (Home)Home menu of Epson Print Admin is displayed.

(Back)

Returns you to the previous menu in Epson Print Admin.

(Logout)

Logout from the Epson Print Admin.

(Stop)Stop printing, and then move to the cancel screen.

Move to the copy and fax functions

If you want to use the original printer features, such as copy and fax, tap the icon in the function menu to use thefunction.

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Epson Open Platform version 1.0

Design screen for the Epson Print Admin version 2.x and 3.x

Screen design

❏ Home screen (function menu)The icon configuration is the same as Epson Print Admin version 1.x.

No. Description


2 Returns you to the Epson Print Admin logout menu.






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❏ Printing screen

No. Description




4 Displays the billing code. Press [app_c_00026] to select a billing code.





❏ Icons


Refreshes the menu.

Logout from the Epson Print Admin.

Deletes the selected jobs.

Selects all job.



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　 (Home)Returns you to the Epson Print Admin logout menu.

(Back)Returns you to the previous menu in Epson Print Admin.

(Stop)Stop printing, and then move to the cancel screen.

(Interrupt) When two authentication software applications are installed, they are both changed.


When using original printer functions such as copying and faxing, you can tap the copy, fax, or others icon on thefunctions menu to use the functions on the printer's screen.

Design screen of the Epson Print Admin version 1.x (previous design)

Screen design

❏ Home screen (function menu)

No. Description


2 Logout from the Epson Print Admin.




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❏ Printing screen

No. Description









❏ Icons


Displays the Epson Print Admin home menu.

Refreshes the menu.





　 (Home)Returns you to the Epson Print Admin logout menu.

(Back)Returns you to the previous menu in Epson Print Admin.

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(Interrupt) When two authentication software applications are installed, they are both changed.


When using the original printer function such as copy and fax, tap to the copy / fax / other icon of the functionmenu. You can use from the screen of the printer.

Operating EnvironmentEpson Print Admin operates under the following client environment.

OS

Windows

OS Service packs Edition

Windows Server 2008 (x86/x64) Service Pack 2 or later Standard / Enterprise / Datacenter

Windows Server 2008 R2 Service Pack 1 or later Standard / Enterprise / Datacenter

Windows Server 2012 - Essentials / Standard / Datacenter

Windows Server 2012 R2 - Essentials / Standard / Datacenter

Windows Server 2016 - Essentials / Standard / Datacenter

Windows Vista Service Pack 2 or later

Requires working on .NET Framework3.5 or later

Business / Enterprise

Windows 7 - Professional / Enterprise

Windows 8.1 - Professional / Enterprise

Windows 10 - Pro / Education / Enterprise

Mac OS

OS Version

Mac OS 10.8.5 or later

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Compatible browsersNote:You need to enable cookies and JavaScript in the browser.

Browser Version

Internet Explorer 9 or later

Microsoft Edge Ver.20 or later

Google Chrome Ver.40 or later

Mozilla Firefox 37 or later

Safari 5.x or later (excluding Windows version)

Supported languagesEnglish, French, Italian, German, Spanish, Portuguese, Dutch, Russian, Ukrainian, Czech, Polish, Hungarian,Danish, Finnish, Greek, Norwegian, Romanian, Slovak, Swedish, Turkish, Simplified Chinese, Traditional Chinese,Korean, Japanese

Trademarks❏ EPSON and EXCEED YOUR VISION are registered trademarks of the Seiko Epson Corporation.

❏ Microsoft, Windows, Windows Server, and Windows Vista are registered trademarks of the MicrosoftCorporation in the US and other countries.

❏ macOS, Mac OS, OS X, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.

❏ Other product names may be trademarks or registered trademarks of their respective owners.

© Seiko Epson Corporation 2018

Caution❏ Unauthorized reproduction of a part or all of this guide is strictly prohibited.

❏ The contents of this guide are subject to change without prior notice.

❏ Contact our company if you have any questions, find a mistake, encounter a missing description, and so on inthe contents of this guide.

❏ Regardless of the previous point, we will under no conditions be liable for any damages or losses resulting fromthe operation of this product.

❏ We will under no conditions be liable for any damages or losses resulting from operation of this product in anyway other than described in this manual, inappropriate use of this product, or modifications performed by athird party other than our company or our suppliers.

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Documents

Epson Print Admin · Print jobs from the printer driver are added to the following ID and domain. When installing the driver on a client computer The following ID and domain are appended