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Entrusting Care The elements of a successful respite program. An Australian Government Initiative. Overview. Myrtle Cottage Day Respite Service 3.5 year demonstration project funded under the National Respite for Carers Program (Department of Health and Ageing) - PowerPoint PPT Presentation
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Entrusting Care The elements of a successful
respite programAn Australian Government Initiative
• Myrtle Cottage Day Respite Service3.5 year demonstration project funded under the National Respite for Carers Program (Department of Health and Ageing)
• Background to this project
• Aims and Methodology
• Findings
Overview
Aim
We sought to explore and gain an in-depth understanding of the impact of Myrtle Cottage on the lives of the carers and the people with dementia, from the perspectives of the carers. Then utilise this knowledge to inform practice
Aim
Key Objectives
• Understand what it is like for carers to use Myrtle Cottage services
• Gain insight into the impact of Myrtle cottage on the lives of the carers and the people with dementia
• Understand the influence, if any, of Myrtle Cottage being co-located on a residential site
Key Objectives
Key Objectives
• Understand from the perspectives of the carers attributes of Myrtle Cottage that they value and ones they would like changed
• Gather information from the carers about potential improvements to Myrtle Cottage that could either enhance the care recipients experience, or improve their experience of using Myrtle Cottage
Key Objectives
Methodology
Aim: Sought to explore and gain an in-depth understanding of the impact of Myrtle Cottage on the lives of the carers and the people with dementia,
from the perspectives of the carers
A semi-structured focus group with eight carers
Three one-on-one, semi-structured face to face interviewsTwo telephone interviews
Findings
Purposeful sampling Purposeful sampling
Thematic analysisThematic analysis
Methodology
Findings
“One thing that I would say is very important is that I have a feeling of
trust,I trust the staff because I wouldn’t leave him if I didn’t feel confident.”
Findings
Findings
“It is a great relief, I know that she’s fed there and she’s well looked after there
and they’ll bring her home, and if there’s any problem they’ll call and we have
constant contact with them”
Findings
Findings
“Gives me peace of mind ... I’ll know while he’s there that he’s
quite safe”
Findings
Overview
Entrusting Care
Staffing Appropriate Programming
Supportive Physical and
Emotional Environment
Overview
Findings
Staff’s skills, knowledge and understanding
Staff’s approach to their work
Staffing
Findings
Staff’s skills, knowledge & understanding
“They [the staff] know the moods and mentality of whichever patient it is that’s over there and they suss out things that they can cope with, the expression of work that they can do
and teach them how to do it has been absolutely amazing, it truly has.”
Staff’s skills, knowledge & understanding
Staff’s skills, knowledge & understanding
“The way they speak to the clients and the way they handle them I have seen some that are mobile and would like to walk out when
the gates open and just things like that, ... I think they’re very, very
good.”
Staff’s skills, knowledge & understanding
Staff’s skills, knowledge & understanding
“We’re not really aware of the activities they do but we leave it in the very professional hands of
**** and the other carers, but whatever they’re doing as far as we’re concerned with dad, it’s
working.”
Staff’s skills, knowledge & understanding
Staff’s approach to their work
“You can tell that the staff love their
job and that just flows onto the people
they care for.”
“I think the reason we still go there is because the carers are so
wonderful. ****, she was just born for that role, she’s an amazing woman and the carers, all of them are just incredible, I can’t sing their praises
enough.”
Staff’s approach to their work
Staff’s approach to their work
“**** is always pleasant, lovely on the phone and any of her girls
that I’ve spoken to have always been the same, I’ve never had
any, I’ve never even felt anyone is fobbing me off, always lovely.”
Staff’s approach to their work
Appropriate programming
“an adult care centre ... they’re being
looked after, fed and somebody switches on the television and that’s probably it”
to “the brilliant part about Myrtle Cottage, they’re not just dumped there,
they do things”
“There’s no pressure to participate and you’re not felt like a drongo if you don’t
participate, it’s very, very good”
Appropriate Programming
Appropriate programming
“Encouraging activities that don’t set them up for failure”
“It gives me peace of mind to know that he’s socialising and
interacting with others”
Appropriate Programming
Findings
Physical environment
Emotional environment Myrtle cottage
environment
Findings
Supportive physical environment
“He seems very happy at Myrtle Cottage, if he could he’d probably
stay there all the time. He brightens up considerably, now that’s a good
recommendation for you, as soon as he hits the door, he goes through, he brightens up and he talks, he
sings and he helps the other people and he can’t find his way around his own home, but he can go there and
help them.”
Supportive physical environment
Supportive emotional environment
“[giving] love and care, they truly do” and
“emotionally ... accept[ing] them as they are now”
Supportive emotional environment
Supportive emotional environment
“They do their job, they’re just so lovely, they replace the love and
the care that I think us as the main, the closest relatives have sometimes, we don’t have the time and they give love and affection and interest and
enthusiasm that we don’t, we’re so drained that we’re unable to
give.”
Supportive emotional environment
“** wants to go, he’d go everyday I think”
Summary
“*** wants to go, he’d go everyday I think”
Summary