Entre Business Plan

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    1Business Plan

    The Business PlanChapter 7

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    2Business Plan

    Business Plan

    A business plan is the descriptionof the future direction of thebusiness.

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    3Business Plan

    Benefits of a Business Plan

    Starting a business without a business planis like walking through the dark without aflashlight.

    You can probably go a long way using just

    your senses. But operating in such amanner leaves you wide open to the riskthat something will get in your way (like acompetitor) and you probably won't see ituntil it is too late.

    And just imagine all of the opportunitiesthat are just waiting to be grasped butwithout a flashlight, a business plan, howwill you see and take advantage of them?

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    Benefits of a Business Plan

    The benefits of having a business planinclude:

    Helping you to clarify your vision anddeciding whether or not to forge ahead withthe idea.

    Determining if your product and/or servicehas a sufficient market to support it and

    whether or not it will be profitable. Providing an estimate of your start-up costs

    and how much you'll need to invest.

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    Benefits of a Business Plan

    Convincing investors and lenders

    to fund your business.

    Defining your target market (whoyour customers are or will be)

    and how to best reach them

    through strategic marketingactions or expanding market

    coverage or reach.

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    Establishing or reevaluating yourcompetitive position.

    Defining corporate objectives and

    programs to achieve those objectives.

    Helping your business make money fromthe start by developing effective

    operational strategies. Understanding the risks involved and

    anticipating potential problems.

    Benefits of a Business Plan

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    7Business Plan

    Components of a Business Plan

    1. Executive Summary It should be concise; a maximum of two

    pages, and should summarize allrelevant points of the business venture.

    2. Company Vision and Mission

    3. Company Ownership

    Major Forms of Business Ownership

    Sole Proprietorship Partnership

    Corporation

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    4. Company History

    This section should describe when andwhy the company was formed and how it

    has evolved over time.5. Company Profile

    Stage of Growth

    Company Goals

    Keys to Success

    Company Structure (Organization Chart)

    Company Location

    Components of a Business Plan

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    6. Industry Analysis

    Industry Background and Overview

    Significant Trends

    Growth Rate Outlook for the Future

    7. Company Products and Services Product or Service Description

    Future Products and Services

    Components of a Business Plan

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    8. Marketing Strategy Market Segmentation

    Target Market Strategy Positioning Strategy Pricing Strategy

    Promotion Strategy Distribution Strategy

    9. Sales Strategy Sales Forecast

    10. Competitor Analysis Existing Competitors Potential Competitors

    Components of a Business Plan

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    11Business Plan

    11. Management Team

    Key managers and employees

    Education, experience and skills

    Duties and responsibilities12. Financial Forecasts

    Projected Income Statement

    Projected Cash Flow

    Projected Balance Sheet

    Break-Even Analysis

    Business Ratios

    Components of a Business Plan

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    12Business Plan

    Marketing Strategy

    MarketingA total system of business activitiesdesigned to plan, price, promote, and

    distribute need-satisfying products totarget markets to achieve organizationalobjectives.

    MarketAll actual and potential buyers of a productor service.

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    The Four PsThe Four Ps

    Marketing

    Mix

    Product

    Price Promotion

    Place(Distribution)

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    Market Segmentation,

    Targeting & Positioning Segmentation: Grouping consumers

    by some criteria.

    Targeting: Choosing which group(s)to sell to.

    Positioning: Creating a clear,

    distinctive, and desirable position inthe target consumers mind, relativeto competing products.

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    Steps in Market Segmentation,

    Targeting, & PositioningMarket Segmentation

    1. Identify bases forsegmenting the market

    2. Develop segment profiles

    Market Targeting3. Develop measure of

    segment attractiveness4. Select target segments

    Market Positioning5. Develop positioning for

    target segments6. Develop a marketing

    mix for each segment

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    Market Segmentation

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    Geographic Segmentation

    International

    National

    Regional/City

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    Dividing the market into geographic

    units:

    States

    Regions

    Cities

    Countries

    Geographic Segmentation

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    Demographic Segmentation

    Age

    Gender

    Family size

    Income

    Occupation

    Education

    Religion

    Race

    Dividing the market into groups based ondemographic variables:

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    Psychographic SegmentationDividing buyers into groups based on:

    Social class

    Lifestyle

    Personality

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    Behavioral Segmentation Dividing the market into groups based on

    variables such as:

    Occasions

    Benefits User status

    Usage rate

    Loyalty status

    Readiness stage

    Attitude toward product

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    Requirements for Effective

    Segmentation Size, purchasing power, profilesof segments can be measured.

    Segments can be effectivelyreached and served.

    Measurable

    Accessible

    Substantial

    Actionable

    Effective programs can bedesigned to attract and servethe segments.

    Segments are large or

    profitable enough to serve.

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    Target Marketing Strategy

    CompanyMarketing

    MixMarket

    Market Targeting

    Undifferentiated/Mass Marketing

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    Undifferentiated/Mass Marketing

    A market-coverage strategy in whicha firm decides to ignore marketsegment differences and goes after

    the whole market with one offer. The focus is on what is common in

    the needs of consumers rather thanon what is different.

    The company designs a product anda marketing program that appeals tolargest number of buyers.

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    Two of the most widely recognizedexamples are Ford and Coca-Cola.

    Henry Ford applied the concept in the

    automobile industry. His Model T wasmarketed as a "universal" carone that

    would meet the needs of all buyers.

    Candler applied the concept in the soft

    drink industry. Like Ford, he alsoviewed his product as being the only

    one that consumers needed.

    Undifferentiated/Mass Marketing

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    Ford Model T

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    Differentiated/Segmented Marketing

    Target Market Strategy

    Segment 1

    Segment 2

    Segment 3

    Company

    Marketing Mix 1

    Company

    Marketing Mix 2

    Company

    Marketing Mix 3

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    A market - coverage strategy inwhich a firm decides to targetseveral market segments and

    designs separate offers for each.

    Example: Nike offers athletic shoes

    for different sports such as running,aeobics, cycling, baseball, tennis etc.

    Differentiated/Segmented Marketing

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    Market Coverage Strategy

    Concentrated/Niche Marketing

    Segment 1

    Segment 2

    Segment 3

    CompanyMarketing

    Mix

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    A market-coverage strategy in

    which a firm goes after a large

    share of one or a few smallersegments or niches.

    Example:

    Rolls Royce focuses on luxuryautomobile niche.

    Concentrated/Niche Marketing

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    Positioning

    ProductsProducts PositionPosition - the way theproduct is defined by consumerson important attributes - the

    place the product occupies inconsumers minds relative tocompeting products.

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    Positioning Strategies

    Positioning by product attributes.

    Positioning by benefits.

    Positioning for user category.

    Positioning for usage occasion.

    Positioning against another competitor.

    Positioning against another product

    class.

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    Choosing & Implementing

    a Positioning Strategy

    Step 1. Identifying a set of possiblecompetitive advantages upon which tobuild a position.

    Step 2. Selecting the Right CompetitiveAdvantage: Unique Selling Proposition(USP).

    Step 3. Effectively communicating anddelivering the chosen position to acarefully selected target market.

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    Factors to Consider when Setting

    PricesInternal Factors

    Pricing Decisions

    External Factors

    Pricing

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    Internal Factors Affecting

    Pricing Decisions

    MarketingObjectives

    Marketing-MixStrategy

    Costs

    OrganizationalConsiderations

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    External Factors Affecting

    PricingD

    ecisionsNature of the Market &Demand

    Competition

    Economy

    Government

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    Promotion

    Sales Promotion Personal Selling

    Public Relations

    Advertising

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    Advertising

    Types of Advertising Informative Advertising: It is

    used to inform consumers about a

    new product or feature. Persuasive Advertising: It is usedas competition increases.

    Reminder Advertising: It is used

    for mature products since it keepsconsumers thinking about theproduct.

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    Advertising

    Newspapers Television Direct mail Radio Magazines Newsletters

    Brochures Telephone Internet

    Major Media Types

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    Personal Selling

    Involves two-way,personal communicationbetween salespeople andindividual customerswhether:

    Face to face

    By telephone

    Through videoconferencing

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    Public Relations Involves building good relations with the

    companys various publics by obtainingfavorable publicity and building up a goodcorporate image.

    Publics Financial

    Community

    Suppliers Customers

    Government

    Media

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    Sales Promotion

    It consists of short-termincentives to encouragethe sales of a productsuch as:

    Samples

    Coupons

    Prices off Prizes

    Free trials

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    Distribution

    Distribution Channels