Enterprise 20 Presentation

8/9/2019 Enterprise 20 Presentation

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Enterprise 2.0How to accelerate your business performance with

enterprise 2.0 approaches and technology


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www.AllAboutTheCloud.net

SIIA OnDemand & OpSource SaaS Summit have joined forces to bring

you

All About The Cloud

May 10-12, 2010

The Westin St. Francis, San Francisco, CA


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AcceleratingBusinessPerformancewith SocialandEnterprise2.0technologies

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Introduction

SameerPatel&OliverMarks,

Foundingpartnersat

Astrategyandexecutionconsultingfirm

thathelps

leading

organizations

accelerate

business

performance

byimprovingcollaborationandrelationshipsbetweenemployees,partnersandcustomers.6


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StrategyandExecution

Consulting

Firm Focus:Helping

organizations

acceleratebusiness

performancewith

strategicusesofsocial

andcollaborative

technologies

Employee&Workplace

Performance ProcessPerformance

Sales

Marketing

PartnerRelationships

CustomerEngagement

Introduction

AboutAbout WhatWeDoWhatWeDo

TeamExperience:SunMicrosystems,Cisco,McKesson,SonyPlayStation,

Sabre,

KPMG,

amongst

others

7www.sovosgroup.com

(650)6915940


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Enterprise2.0 whatisit? Governanceand

Measurementof

Enterprise2.0

ValueInhibitors

SettingUpforPerformance

Acceleration

PerformanceOutcomes

Q&A

ENTERPRISE2.0 Whereisthe

business

value

for

you?

9www.sovosgroup.com

(650)6915940


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Broadband

and

mobile

has

transformedconsumerinteraction. Transactional

Enterprise

IT

&

Unified

Communicationsremains

foundational,

but

agile

knowledgeworkercollaboration

requires

new

thinking.

12www.sovosgroup.com

(650)6915940


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Enterprise2.0

bringsthebestofmodernconsumerbrowserbasedwebusabilityinto

thebusiness

world

andwithitgreatlyincreasedinformationaccessfor

knowledge

workers

ENTERPRISE2.0 Whatisit?


(650)6915940


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ClosedEnvironments:1to1emaildiscussionthreads

Document,postalparadigmand

phonedriven

culture

Soloinformationsearchandfind

mentality AsynchronousIntranetsand

Extranets

Data

and

Conversations

are

separate

Open,CollaborativeEnvironments:Browserbasedgroupcollaboration

andrealtimecommunication

Sharingandversionawarenessofcocreated

information

Taggingandinformation

organization

by

contextEngagementandConversations

Data

and

Conversations

converge

aroundbusinessactivity


(650)6915940


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Customer

Centricity

Customer

Centricity


Performanceaccelerationthroughstrategicuseofsocialandcollaborationapproachesinthecontextofclearobjectives.

Customer

CentricityOperational

Efficiency

Innovation

Drive

Revenue

LowerCost

ReduceRisk

15

BusinessValueofEnterprise2.0


(650)6915940

i l f


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Improvingspecific

outcomes

by

includingcustomers,employees,

distributionpartners

and

suppliers

asappropriate.

ENTERPRISE2.0 Whatisit?BusinessValueofEnterprise2.0


(650)6915940


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17

Discretebusiness

activitycan

be

unnecessarilyfencedin

andlimitedbyERP/

SCM/CRMand

Intranet/

Extranetdesign.

www.sovosgroup.com 17www.sovosgroup.com

(650)6915940

B i V l f


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Heightenedrisks

and

costs

of

building,marketingandsellingproducts

Ineffectiveengagementmodelstosellwhatcustomerswantto

buy


Bymovingfromclosed,linearprocesses

TodaysProcessCentricDesignBusinessValueofEnterprise2.0

18

B i V l f


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SocialComputing

concepts

and

technologiesaccelerateperformancebyplacingpeopleatthenucleusandintheflow

of

businessactivity.

toasocial,collaborativedesign.

TheHighPerformanceDesign

www.sovosgroup.com


19

B i V l f


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inthecontextofbusinessactivity.



(650)6915940

Business Value of


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improvebusinessoutcomesby

complimentingtraditional,

structured

output

withrichersocialandcollaborativeinput.

Process Social+


21


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Butitalsomeansobjectivelyidentifyingwhere

structuredprocesses

can

in

fact

be

enhanced

or

redesignedwithsocialandcollaborativeconstructs.

Process Social

22


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Andwhere

it

cant.

Process

Social


(650)6915940


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GovernanceandMeasurementof

Enterprise2.0 Enterprise2.0 whatisit?

GovernanceandMeasurementofEnterprise2.0

ValueInhibitors


Acceleration PerformanceOutcomes

Q&A


(650)6915940

Governance and


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EnterpriseIT&Unified

Communicationsgovernanceand

compliance typically

tracksStructured

Data.

Unstructureddataisadifferentanimal

whichrequires

security

policythought.



(650)6915940

Governance and


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measuring

progressandthe

valueof

contributors

flowof

work



(650)6915940

Governance and


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www.sovosgroup.com

RealWorldExamplesGovernanceandMeasurementofEnterprise2.0

27

Governance and


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www.sovosgroup.com

RealWorldExamples

Driving

Revenue


28

Governance and


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www.sovosgroup.com

RealWorldExamples

Driving

Revenue

Reducing

Cost

Go e a cea dMeasurementofEnterprise2.0

29

Governance and


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www.sovosgroup.com

RealWorldExamples

Driving

Revenue

Reducing

Cost

Lowering

Risk

MeasurementofEnterprise2.0

30


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BusinessValueInhibitors:

WatchoutfortheseRedHerrings

Enterprise2.0 whatis

it?

Governanceand

Measurementof

Enterprise2.0

ValueInhibitors SettingUpfor

Performance

Acceleration

PerformanceOutcomes

Q&A


(650)6915940

Business Value Inhibitors


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Framing

tools

as

magic

solutions

WHATWONTDELIVERSUSTAINABLEADVANTAGEBusinessValueInhibitors


(650)6915940



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ConsideringSocial

orCollaboration

conceptsand

ideas

aStrategy

BusinessValueInhibitors


(650)6915940



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ConsideringCollaborationorSocial

asan

Outcome.



(650)6915940



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Onesizefits

all

designframeworks



(650)6915940


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Enterprise2.0 whatisit?

Governanceand

Measurement

of

Enterprise2.0

ValueInhibitors

SettingUpforPerformanceAcceleration

PerformanceOutcomes

Q&A

SETTINGUPFOR

PERFORMANCE

ACCELERATION


(650)6915940

Identifying Performance


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FocusonDiscretePerformance

Objectives

IdentifyingPerformanceAccelerationValue:


(650)6915940



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Identitywherecollaborationand

socialconceptscanmovetheneedle



(650)6915940



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Designfor

participation

early

and

youllhaveadoptionlater



(650)6915940



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Accountfor

change

management,support&user

guidance

www.sovosgroup.com



(650)6915940



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TypicalChronologicalPathtoRoadmapandLaunch

DesigningtheExecutivePitch

ExecutionPlanningGettingExecutivesonBoard

Launch

Developand

Deploy

The

Big

Idea

www.sovosgroup.com



(650)6915940



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Showeachuserbenefitsofusingtacticsandtools

www.sovosgroup.com



(650)6915940



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Beabletoidentifywheretoreplace

andwheretoaugmentbasedonthe

rightexecutionpathforyour

enterprise



(650)6915940



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Bereadytoarticulatetheeffort,andswitchingcost

www.sovosgroup.com



(650)6915940


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Governanceand

Measurementof

Enterprise2.0

ValueInhibitors


Acceleration

PerformanceOutcomes Q&A

ClosingThoughts


(650)6915940


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Whatitsnot

Setting

Up

for

Performance

Acceleration

PerformanceOutcomes

Q&A

Thanks Q&A

Contact:

Email:[email protected]

Web:

http://www.sovosgroup.com

Oliver

MarksE:[email protected]

Twitter:@olivermarks

Sameer

PatelE:[email protected]

Twitter:@sameerpatel
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]

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Enterprise 20 Presentation