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English for Distance Learning
Purpose: E-learning
Study courses
Key terms in financeVocabulary practice
E-Minimaxes
TelephoningWhat makes a good telephone call?Telephoning verbsSwitchboard speakingOpening a callReceiving and taking messagesStructuring a callTransferring informationCommunication difficultiesCalling backMaking appointmentsComplainingClosing a callCross-cultural tips / Audio conferencingGolden rules
SocialisingFirst meetingsSocial phrases - responding Talking about - jobsTalking about - family and relationshipsTalking about - homeTalking about - interests and sportTalking about - cinema and theatreTalking about - holidaysTalking about - business environmentTalking about - health and lifestyleMaking invitationsEating outSaying goodbyeCross-cultural tips
PresentingWhat makes a goof presentation?
Starting
Signalling - linking the parts
Highlighting and emphasising
Engaging your audience
Visual aids - design and type
Visual aids - describing charts
Body language - being persuasive
Communicating styles
Closing a presentation
Handling questions
Presenting at a lance
Cross cultural tips
Golden tips
MeetingsWhat makes a good meeting?Meetings: key termsOpening a meetingGiving and responding to opinionsControllingInterruptionsAsking questionsMaking decisionsClosing a meetingProblem-solving meetingsVocabulary buildingMeetings at a glanceCross cultural tipsGolden rules
NegotiationsWhat makes a good negotiation?The negotiator and key termsOpening - creating the right climateAgreeing an agendaOpening statements - stating your positionClarifying positionsMaking and responding to proposalsBargainingHandling conflict and resolving sticking pointsClosing a negotiationNegotiating - an overviewPhrasal verbs and idioms for negotiatingCross cultural tipsGolden rules
Business WritingSuccessful writingOrganising informationThe business letter - layoutCorrespondence phrasesModel lettersWriting clearly - extra pointsThe business report - layoutConnecting wordsE-mailThe perfect résuméGrammar and spelling checkPunctuationGetting technicalGolden rules
Business across CulturesTypes of culturesTimeAt workAfter workBody languageLanguageCommunicationBusiness functionsLeadershipDecision-makingCorporate culturesSocial culturesGenderGolden rules
Basic Business English WordsCompanyJobManagementPersonnelSales and marketingFinanceProjectsTechnologyBusiness: up and downProduction / productsThe world of businessCommunicating in businessDocumentsBusiness travel
E-Minimax Add-ons
• For classroom work and student assignments
• Self-assessment quizzes
• Roleplays
• Framework roleplays
• Guidelines for feedback
How to get there
