English all around

Key Communication Skills for Business: Unit 1

/Volumes/Design/Text Files/Hujiang/06 Nov/A1 Unit 1 English all around v7.docx 1

English all around Lesson 1 A Vocabulary: international English words 1. Look at the pictures. Find the English

words in the box. 2. Listen and check your answers. 3. Listen and repeat.

beer burger coffee go hotel love OK sandwich smartphone

stop tablet taxi

1. OK 2. love 3. burger

4. stop 5. go 6. sandwich

7. smartphone 8. tablet 9. beer

10. taxi 11. hotel 12. coffee

B Words in speech 1. Work in pairs. Listen to some sentences. Which word in Exercise A is in each sentence? Say the

word. Example: You hear: A beer, please. You say: beer

2. Read the sentences on page XXX. Underline the words from Exercise A.



Tapescript A 2 1. OK 2. love 3. burger 4. stop 5. go 6. sandwich 7. phone 8. tablet 9. beer 10. taxi 11. hotel 12. coffee 3 said with pauses for repetition 1. OK 2. love 3. burger 4. stop 5. go 6. sandwich 7. phone 8. tablet 9. beer 10. taxi 11. hotel 12. coffee B 1. A beer, please. 2. Call me a taxi, please. 3. Can I have a sandwich? 4. Do you have a smartphone 5. Don’t worry. It’s OK. 6. I love New York. 7. A burger, please. 8. Two coffees. 9. Use my tablet. 10. Where’s the bus stop 11. Where’s your hotel? 12. Go up to the second floor.



C Saying the letter ‘o’ Look at some words from Exercise A. They all have the letter ‘o’. 1. What is the sound of the letter in each

word? Listen to the three sounds in the first row.

2. Listen to the words /V4/ /V19/ /V5/ of row some

a. OK Ö b. love Ö c. coffee Ö d. hotel Ö e. stop Ö f. go Ö

D Syllables and stress in words a. Read the language tip. b. Listen to some two syllable words.

Underlined the stress syllable. (Ans given) a. ta-xi (This is example) b. smart-phone c. tab-let d. re-peat e. an-swer f. list-en

c. Say the words above. Use the correct stress.

(AW spread around – words in a variety of common easy to read fonts)

OK

love

coffee

hotel

stop

go

Language tip: Stress in words 1. Some English words have one syllable

or section. Examples: love, stop, go, beer

2. Some English words have two syllables. Examples: bur-ger, co-ffee, ho-tel We stress one syllable in each word – see the underlined syllables.

3. Some English words have more than two syllables. We look at these later. Examples: af-ter-noon, in-ter-natio-nal

E Vocabulary: Hello and goodbye 1. Copy the words from the box into the

correct column. 2. Listen. Check your answers.

Bye. Cheers. Good afternoon. Good evening. Good night. Hi.

Hiya. Night. Good morning. See you later.

Hello Goodbye

Hi. Bye. Hiya. See you later. Good morning. Cheers. Good afternoon. Good night. Good evening. Night



Tapescript C 1 /V4/ /V19/ /V5/ 2 a. OK b. love c. coffee d. hotel e. stop f. go

D [clear stress on underlined syllable] a. ta-xi b. smart-phone c. tab-let d. re-peat e. an-swer f. list-en E 2 Different voices -clearly meeting Hello Hi Hiya Hi Good morning. Good morning. Good afternoon. Good afternoon Good evening. Good evening and now clearly parting… Bye Bye See you later. Yes, see you. Cheers. Bye Good night. Night



Lesson 2

Hello. My name’s Rick. Hi, Rick. How are you? Fine, thanks.

Good morning. Good morning. Pleased to meet you. And you.

Good evening. Oh, hi. How are things? Good, thanks. Nice to see you. And you.

A Preparing to listen You are going to hear some conversations. 1. Complete the sentences from the conversations above. 2. Compare in pairs. B Listening 1. Listen to the conversations above. Check your answers to Exercise A. 2. Cover the conversations. Match the sentences and the replies.

a. Hello. My name’s Rick. d And you. b. How are you? b Fine, thanks. c. Good morning. c Good morning. d. Pleased to meet you e Good, thanks. e. How are things? a Hi, Rick.

3. Listen. Check your answers. 4. Listen again to the each sentence. Say the reply.

Example: You hear: Hello. My name’s Rick. You say: Hi, Rick. C Saying hello: times of the day 1. Look at the pictures and the times. Complete the word under each picture. 2. Listen and check. 3. Listen again. Underline the stressed syllable. 4. Say the words. Use the correct stress.

4.00 a.m. to 12.00 p.m. 12.01 p.m. to 5.00 p.m. 5.01 p.m. to 11.59 p.m.

morning afternoon evening



Goodbye. Yes, bye. Good to see you. And you.

Good night. Night. See you later. See you.

D Saying goodbye You are going to hear some conversations. The people are saying goodbye. 1. Complete the conversations above. Use

the sentences in the box. And you. Night. See you. Yes, bye.

2. Compare in pairs. 3. Listen. Check your answers. 4. Listen and repeat. 5. Listen again to each sentence. Say the

reply. Example: You hear: Goodbye. You say: Yes, bye.

Language tip: Good evening or Good night? ‘Good evening’ = ‘Hello’ ‘Good night’ = ‘Goodbye.’

E Introducing yourself 1. Read the language tip. 2. Listen to the sentences with contractions. 3. Give your name in two ways with

contractions. F Saying hello and goodbye In business, you often say hello and goodbye. Stand up. Walk around the class. 1. Say hello to other students. 2. Introduce yourself. 3. Say goodbye. Use sentences from this lesson.

Language tip: Contractions in speaking We use a full word – am or is – in writing. Examples:

(AW an email) I am Rick. My name is Liz.

We use contraction – ‘m or ‘s – in speaking. Examples:

(AW speech bubbles) I ’m Rick. My name ‘s Liz.



Tapescript B 1 Hello. My name’s Rick. Hi, Rick. How are you? Fine, thanks. Good morning. Good morning. Pleased to meet you. And you. Good evening. Oh, hi. How are things? Good. Good. Nice to see you. And you. 3 [two voices]

a. Hello. My name’s Rick. Hi, Rick. b. How are you? Fine, thanks. c. Good morning. Good morning. d. Pleased to meet you And you. e. How are things? Good, thanks.

4 a. Hello. My name’s Rick. b. How are you? c. Good morning. d. Pleased to meet you e. How are things?

C 2 morning afternoon evening 3 [clear stress on one syllable] morning afternoon evening D



3 Goodbye. Yes, bye. Good to see you. And you. Good night. Night. See you later. See you. 4 [pause after each sentence for repetition] Goodbye. Yes, bye. Good to see you. And you. Good night. Night. See you later. See you. 5 Goodbye. [pause] Good to see you. [pause] Good night. [pause] See you later. [pause] E 2 I’m Rick. My name’s Liz.



Lesson 3

1 2

A Preparing to read 1. Look at Photograph 1 above.

a. Where are the people? b. What is the man doing? c. What happens next? d. Listen and check.

2. Look at Photograph 2. a. What is the man doing? b. What is he writing? c. What happens next? d. Listen and check.

3. Look at the pictures on the opposite page. Write words from the box under each picture.

a city a country a phone

a street an address an email

B Reading and writing (1) 1. Look at Registration form 1 on the

opposite page. 2. Write information from the box in the

correct places. 3. Compare in pairs. 4. Look at the completed form on page XXX.

Check your answers.

3043 502-624-5058 L.. CA 95369

[email protected] Main Street Roberts Suntown USA

C Reading and writing (2) 1. Cover the page opposite. Look at the

information in the form on the right. Complete the section headings.

2. Uncover the forms opposite. Check your answers.

D Transferring the skill Complete Registration form 2 on the opposite page. Give true information for you.

(Note -first two letters of each word given)

Registration form First name Ella

Middle initial

Surname Jones

Email address [email protected]

Phone number 078 3678 0538

Postal address

Number 92

Street London Road

City Postbridge

Country UK

Zip code PL20 5NS



Tapescript A1d A: Good morning. How are you? B: Fine, thanks. A: I’m checking in. B: OK. What’s your name? A: Roberts. James Roberts. B: What’s your middle initial? A: L. B: OK. Here we are. A: Can you complete the registration form? B: OK. A2d A: OK. So that’s James, C., Roberts. B: That’s right. A: So put your email address here B: OK. A: Then your phone number and your postal address. B: OK



a phone an email an address

a street a city a country

(AW Forms Form 1 (example given and answer filled in)

Registration form First name James Middle initial L. Surname Roberts Email address [email protected] Phone number 502-624-5058 Postal address

Number 3043 Street Main Street

City Suntown Country USA Zip code CA 95369

Form 2

Registration form First name Middle initial Surname Email address Phone number Postal address

Number Street

City Country Zip code



Lesson 4

First name Kofi Dipti Surname Sisi Patel Phone number 998 766 576 178 340 567 City Accra New Delhi Country Ghana India

A Preparing to listen Look at the photographs above. Read the table of information. 1. What type of information is missing from each

space? 2. Can you guess any of the information? B Listening for key information (1) 1. Listen. Complete the table above. 2. Read the sentences from Kofi and Dipti. Listen again.

Write one word in each space. a. Hi. I ’m Kofi. b. It ’s in Ghana. c. Hello. My name’s Patel. d. My city’s New Delhi. e. It ’s in India.

Ghana

India

C Listening for key information (2) 1. Patrick and Zara are friends. Read the sentences. Underline the correct bold word or words for

each space. 2. Listen and check your answers.

(AW speech bubble)

Dipti’s my / his friend.

He’s / She’s from India.

Her / His surname’s Patel.

I / You like Kofi.

He’s / We ’re friends.

He’s / His from Accra in Ghana.

His / Her surname is Sisi.



D Saying /i/ and /i:/ 1. Listen to some words from this lesson. Tick the

correct column for the [underlined] syllable. 2. Listen to the words again in a different order. Say

/V1/ or /V8/. Example: You hear: is You say: /V1/

3. Listen and repeat: a. Dipti’s from New Delhi. b. New Delhi’s her city. c. It’s in India. d. Kofi’s from Ghana. e. Accra’s his city.

/V1/ /V8/ six three a. is Ö b. he Ö c. she Ö d. his Ö e. he’s Ö f. she’s Ö g. email Ö h. it Ö i. India Ö j. Delhi Ö k. city Ö Ö

E Subject pronouns and possessive adjectives Write one pronoun and one adjective from the table in each space under the photographs on the right.

subject pronoun verb possessive

adjective noun

I am (‘m) My address

You are (‘re)

Your phone number

He is (‘s)

His name She Her country We are

(‘re) Our street

They Their city F Talking about other people 1. Read the sentences below about Kofi and Dipti. True (T)

or false (F)? a. He’s from Accra. T b. She’s from India. T

c. His first name is Sisi F surname

d. Her phone number is 178 340 576. F 567

e. They’re friends. T

f. Their first names are Kofi and Dipti. T

2. Stand up. Walk around the class. Talk to the other

students. Find information to complete each sentence. 1. He’s … 2. She’s … 3. His … 4. Her … 5. They’re … 6. Their

1. I / My

2. You / Your

3. He / His 4. She / Her

4. We / Our

5. They / Their



Tapescript B 1 My name is Kofi Sisi. That’s S I S I My phone number’s 998 766 576. That’s 998 766 576. I’m from Accra in Ghana. Accra is A C C R A Hello. I’m Dipti Patel. My first name is D I P T I. I’m from New Delhi in India. 2 a. Hi. I ’m Kofi. b. It ’s in Ghana. c. Hello. My name’s Patel. d. My city’s New Delhi. e. It ’s in India. C Dipti’s my friend. She’s from India. Her surname’s Patel. I like Kofi. We ’re friends. He’s from Accra in Ghana. His surname is Sisi.

D 1 a. is b. he c. she d. his e. he’s f. she’s g. email h. it i. India j. Delhi k. city

2 a. Delhi b. email c. he d. he’s e. his f. India



g. is h. it i. she j. she’s k. city

3 [pause for students to repeat whole sentence] a. Dipti’s from New Delhi. b. New Delhi’s her city. c. It’s in India. d. Kofi’s from Ghana. e. Accra’s his city.



Lesson 5 A Making negative sentences with be 1. Look at the pictures on the right. What can you see? 2. Read the sentences. Correct the sentences. (Note that

help is gradually removed – only red words are left for students to write)

a. It’s evening time. It isn’t evening time. It’s morning time.

b. It’s a burger. It isn’t a burger. It’s a sandwich.

c. She’s from Ghana. She isn’t from Ghana. She’s from India.

d. It’s a tablet. It isn’t a tablet. It’s a phone.

e. He’s from India. He isn’t from India. He’s from Ghana.

f. They’re in a hotel. They aren’t in a hotel. They’re in a street.

3. Listen and check your answers. 4. Listen and repeat.

B Making questions with be 1. Look at Picture a. on the right. Read the

conversation. Write one word in each space. A : Is it evening time? B: No, it isn’t. A: What time is it? B: It’s morning.

2. Listen and check your answers.

C Intonation in questions Look at the questions and the intonation.

Is it evening time?

What time is it? Listen and repeat. Use the correct intonation.

D Asking and answering questions with be Look again at the conversation in Exercise B. Work in pairs. Have conversations about the pictures on the right. Use the words below. Use the correct intonation. a. evening? / what? / morning b. tablet? / phone c. burger? / sandwich d. the UK? / where? / India e. India? / Ghana f. in a hotel ?/ where? / street

a. morning

b. a phone

c. a sandwich

d. Dipti

e. Kofi

f. 2 people in street



1. an airplane 2. a boarding pass

3. two passengers 4. with their luggage 5. a passenger 6. in a window seat

E Preparing to listen: air travel 1. Look at the four photographs above. Write

words from the box in the spaces. airplane luggage pass

passenger passengers seat 2. Read the situation on the right. Complete the

text with words from the box above

F Listening 1. Listen to Conversation 1 on the airplane.

Answer the questions. a. What’s the seat number for Ali? 23B

b. Where is the seat number? boarding pass

c. Is it a window seat? No

2. Listen again and check your answers. 3. Listen to Conversation 2. Answer the

questions. a. Is Jill American? No

b. Where’s she from? Canada

c. Where’s Oman? Middle East

4. Read the conversations on page xxx. Practise in pairs.

G Replying to sentences and questions. Listen to some sentences and questions from the conversations. Reply. Examples: You hear: Am I in your seat? You say: I’m not sure. Your hear: Where are you from? You say: I’m from [your country]

The situation Two passengers are on an airplane. They

are Jill and Ali. Jill is in a window seat. Ali is

looking for his seat.

Language tip: Answering questions Learn the correct way to answer questions with the verb be Examples: Are you … ? Yes, I am. / No, I’m not. Is she …? Yes, she is. / No, she isn’t. Is he …? Yes, he is. / No, he isn’t. Are they …? Yes, they are. / No, they aren’t. What’s …? It’s … Where’s …? It’s … What are …? They’re …



Tapescript A 3 a. It isn’t evening. It’s morning time. b. It isn’t a burger. It’s a sandwich. c. She isn’t from Ghana. She’s from India. d. It isn’t a tablet. It’s a phone. e. He isn’t from India. He’s from Ghana. f. They aren’t in a hotel. They’re in a street. 4 [ideally, these should be backchained. But there must be pause for repetition] a. It isn’t evening. It’s morning time. b. It isn’t a burger. It’s a sandwich. c. She isn’t from Ghana. She’s from India. d. It isn’t a tablet. It’s a phone. e. He isn’t from India. He’s from Ghana. f. They aren’t in a hotel. They’re in a street. B A : Is it evening time? B: No, it isn’t. A: What time is it? B: It’s morning. C Is it evening time ?– said with clear fall rise at the end What time is it? – said with high start, low finish F Conversation 1 Jill: Good afternoon. Ali: Hi. How are you? Jill: Fine. Am I in your seat? Ali: I’m not sure. Jill: What’s your seat number? Ali: Um… Jill: It’s on your boarding pass. Ali: Oh, right. I’m in 23B. Jill: Oh. 23B isn’t the window seat. It’s here. Ali: Thank you. Conversation 2 Ali: Are you American? Jill: No, I’m not. I’m from Canada. Ali: Ah, OK. Jill: Where are you from? Ali: I’m from Oman.



Jill: Oman? Where is it? Is it in the Middle East? Ali: Yes, it is. G said with long pause after each for students to reply 1. Am I in your seat? 2. Where are you from? 3. What’s your name? 4. Are you American? 5. What’s your seat number? 6. Are you in 20B? Junk probably A: Good afternoon. B: Hi. How are you? A: Fine. Am I in your seat? B: I’m not sure. A: What’s your seat number? B: Um… A: It’s on your boarding pass. B: Oh, right. I’m in 23B. A: Oh. 23B isn’t the window seat. It’s here. B: Thank you. B: Are you American? A: No, I’m not. I’m from Canada. B: Ah, OK A: Where are you from? B: I’m from Oman. A: Oman? Where is it? Is it in the Middle East? B: Yes, it is.



Lesson 6 A Reading and speaking Jill and Ali are on an airplane to the USA. Read Form 1 from the US Customs and Border Protection. Work in pairs. Make a question for each section of the form. Example: 1. Family name: What’s your family name? B Spelling names 1. Read the language tip on the right. What

is the correct name for each letter? 2. Listen to the vowel sound in each group

of letters. 3. Listen and repeat the letter names. 4. Listen and write the names. C Listening and writing 1. Listen. Jill is helping Ali with the form.

Check your questions in Exercise A above. 2. Listen again. Complete Form 1 for Ali. 3. Check your form with other people in the

class. 4. Read the completed form on page xxx D Speaking and writing Work in pairs. Ask questions and complete Form 2 for your partner. Take it in turns to ask the questions. Example: A: What’s your family name? B: Li. What’s your family name? A: Patel. What’s your first name? … Use an address below.

1600 Pennsylvania Avenue, Washington, DC 20500

Disney World, Orlando, FL 32830

Form 1

Language tip: Saying the letters of the alphabet Learn to say all the letters in English.

/V13/ /V8/ /V2/ /V12/ /V14/ /V9/ /V19 A B F Q I R O H C L U Y J D N W K E S G X P Z** T V Z*

* American English ** British English

Form 2



Tapescript B 1. Vowel sound only, repeated three times. /V13/ /V8/ /V2/ /V12/ /V14/ /V9/ /V19/ 2. letter names in each group, with pause between each for repetition

A H J K

B C D E G P T V Z* F L N S X Z**

Q U W

I Y

R

O

3 1. A L A N 2. R O G E R S 3. P E T E R 4. M O H A double M E D 5. B I S H I 6. J E double N Y 7. S T E W A R T 8. R O D R I G U E Z C 1 straight through Ali: Can you help me? Jill: Yes, of course. Ali: I don’t understand the form. Jill: OK. I can complete it for you. Ali: Thank you. Jill: Question 1. What’s your family name? Ali: Al Bishi. Jill: Can you spell it? Ali: A L B I S H I Jill: OK. What’s your first name? Ali: Ali. – A L I Jill: And what’s your middle initial? Ali: What’s initial? Jill: It’s the first letter of your middle name. Ali: My middle name is Salim – S A L I M.



Jill: OK, so the initial is S. Question 2. What’s your date of birth? Ali: Um… It’s 13th June 1998. Jill: OK. So it’s 13 06 98. Number 3: Number of … OK. Are you alone? Ali: Alone? Jill: I mean, is your wife with you? Or your children? Ali: No, no. I’m … alone. Jill: Question 4. What’s your address? Ali: In Oman? Jill: No, your hotel in the USA. Ali: Oh, right. It’s the Malcolm Hotel. Jill: What’s the spelling? Ali: M A L C O L M Jill: What’s the street? Ali: I have the number here. It’s 9054 West Street. Jill: Where’s the hotel. I mean, which city? Ali: New York. Jill: And the state? Oh, it’s also New York. There you are. Ali: Thank you very much. Jill: It’s nothing. 2 [pauses as marked] Ali: Can you help me? Jill: Yes, of course. Ali: I don’t understand the form. Jill: OK. I can complete it for you. Ali: Thank you. Jill: Question 1. What’s your family name? Ali: Al Bishi. Jill: Can you spell it? Ali: A L B I S H I [pause] Jill: OK. What’s your first name? Ali: Ali. – A L I [pause] Jill: And what’s your middle name? Ali: My middle name is Salim – S A L I M. Jill: OK, Salim [pause] What’s your date of birth? Ali: Um… It’s 13th June 1998. Jill: OK. So it’s 13 06 98. [pause] Number 3: Number of … OK. Are you alone? Ali: Alone? Jill: I mean, is your wife with you? Or your children? Ali: No, no. I’m … alone. Jill: OK. So… None. N O N E [pause] Jill: Question 4. What’s your address? Ali: In Oman? Jill: No, your hotel in the USA.



Ali: Oh, right. It’s the Malcolm Hotel. Jill: What’s the spelling? Ali: M A L C O L M [pause] Jill: What’s the street? Ali: I have the number here. It’s 9054 West Street. [pause] Jill: Where’s the hotel. I mean, which city? Ali: New York. [pause] Jill: And the state? Oh, it’s also New York. [pause] There you are. Ali: Thank you very much. Jill: It’s nothing. Resources





E Review 1 Common English words a. What is it? What are they? Example: 1. It’s a burger. b. Listen and check your answers. 2 Saying hello and goodbye a. Listen and reply.

Example: You hear: Hello. You reply: Hello / Hi

b. Listen again. Check your replies. 3 Giving personal information a. Write one word in each space.

1) Are you from the USA? 2) Is New Delhi in India? 3) What’s your name? 4) What’s your middle initial? 5) What’s your email address? 6) What’s your phone

number? 7) What’s you zip code? 8) Where are you from? 9) Where’s Accra?

b. Listen and check. c. Ask all the questions. Use the

correct intonation. 4 Subject pronouns and possessive adjectives a. Find pairs of words.

he her his I my our she their they we you you

b. Listen and check.

1. a burger 2. taxis

3. beers 4. a coffee

5. a hotel 6. phones

Now, I can … • give personal information

o for me o about another person

• ask for personal information. • use the verb be in the present simple

o in positive o in negative sentences o in Yes/No questions o in information questions

The verb be subject verb negative complement type of word I am

[not]

fine. adjective You are a friend. noun (singular) He is from Oman. preposition + noun (country) She is 22. adjective (number) We are friends noun (plural) They are on an airplane. preposition + noun

The complement is more information about the subject. Remember to use contractions in speech. Examples: I’m … He’s … She isn’t… They aren’t



Tapescript 5 1b 1. It’s a burger. 2. They’re taxis. 3. They’re beers. 4. It’s a coffee. 5. It’s a hotel. 6. They’re phones. 2a 1. Hello 2. Good morning. 3. Good evening. 4. How are you? 5. Good night. 6. Good bye. 7. Good to see you. 8. See you later b[two voices] 1. Hello Hello. / Hi. / Hiya. 2. Good morning. Good morning. 3. Good evening. Good evening. 4. How are you? Fine thanks. 5. Good night. Goodnight / Night. 6. Good bye. Good bye / Bye. 7. Good to see you. And you. 8. See you later. Yes, see you. 3b 1. Are you from the USA? 2. Is New Delhi in India? 3. What’s your name? 4. What’s your middle initial? 5. What’s your email address? 6. What’s your phone number? 7. What’s you zip code? 8. Where are you from? 9. Where’s Accra? 4b said as pairs

I my you you he his she her we our they their

Documents

English all around