ENGLISH ACTIVITY

Read carefully and answer the exercises below

PRESENT PERFECT

El presente perfecto equivale más o menos al pretérito perfecto del español. Veremos las diferencias en la sección sobre usos. En general, es una mezcla entre el presente y el pasado. Lo usamos para acciones en el pasado que tienen importancia en el presente.

Para formar el presente perfecto, se usa el verbo auxiliar "to have" en el presente y el participio pasado del verbo. Para verbos regulares, el participio pasado es la forma simple del pasado.

SubjecT Auxiliary Short Form Past ParticipleI, You, We, They

have I've, you've, we've, they've

Talked, learned, traveled...

He, She, It has he's, she's, it's Talked, learned, traveled...

Examples:

I have talked to Peter. (He hablado con Peter.) She has gone to work. (Ha ido a su trabajo.) We have been to London. (Hemos ido a Londres.) They have learned English. (Han aprendido inglés.)

1. Write 20 Examples of Present Perfect.2. Write 10 sentences from active to passive voice Example:

Active: Michael Ate the hamburguerPassive: the hamburguer was eaten by Michael.

KEEP UP READING!

4. Read the following article and identify new vocabulary.

New vocabulary.

Lifeblood Slash Unless Profitable Enough Themselves Anything whether

GOOD CUSTOMER SERVICE

Good customer service is the lifeblood of any business. You can offer promotions and

slash prices to bring in as many new customers as you want, but unless you can get

some of those customers to come back, your business won't be profitable for long.

Good customer service is all about bringing customers back. And about sending them

away happy - happy enough to pass positive feedback about your business along to

others, who may then try the product or service you offer for themselves and in their

turn become repeat customers.

If you're a good sales person, you can sell anything to anyone once. But it will be your

approach to customer service that determines whether or not you’ll ever be able to

sell that person anything else. The essence of good customer service is forming a

relationship with customers – a relationship that that individual customer feels that he

would like to pursue.

5. According to the text, write True or False. T F

a. Customer service is the provision of service to customers before, during and after a purchase.

b. A customer service experience can change the entire perception a customer has of the organization.

c. Customer service isn´t a series of activities designed to enhance the level of customer satisfaction.

d. The essence of good customer service isn´t forming a relationship with customers

Answer

1. Write 20 Examples of Present Perfect.

He has trained for the Olympics ( Él ha entrenado para los juegos olímpicos)

They have eaten very much ( Ellos han comido mucho) I have been to Tokyo.(He ido a Tokio.) She has learned to speak Russian. (Ha aprendido a hablar ruso.) She has come early this month ( Ella ha llegado a principios de este

mes) I have talked to Javier ( He hablado con Javier) He has gone to a party ( El ha ido a una fiesta) She has worked here for ten years ( Ella ha trabajado aquí durante diez

años) He has gone to the park ( Ha ido al parque) What have you done today? (¿Que has hecho hoy?) Carlos has broken the glass ( Carlos ha roto el vaso) She has read two books ( Ella ha leído dos libros) He has paid the rent ( El ha pagado la renta) I have studied English for two months ( He estudiado ingles durante dos

meses) Carla has gone to melgar ( Carla ha ido a Melgar) I have played in the park all afternoon ( He jugado en el parque durante

toda la tarde) My mother has cooked for everyone( Mi mama ha cocinado para todos) The teacher has left task ( El maestro ha dejado tarea) Maria hasn’t been in his house ( Maria no ha estado en su casa)

2. Write 10 sentences from active to passive voice

Active: Marcela prepared the soupPassive: The soup was prepared by Laura

Active: Pedro wrote two booksPassive: The two books was written by Pablo

Active: Camila drank beerPassive: The beer was drunk by kelly

Active : Andres Ate the cheesePassive: The cheese was eaten by Camilo

Active: Fabio buy a new housePassive: The new house was bought by Andres

Active: The children ate the cookiesPassive: The cookies were eaten by the children

Active: My brother wrote this beautiful poemPassive: This beautiful poem was written by my brother

Active: The dog bit the boyPassive: The boy was bitten by the dog

Active: Lorena ate a grapePassive: The grape was eaten by Lorena

Active: Camilo ate a potatoPassive: The potato was eaten by Camilo

Fill the gaps with “have” or “Has”

1. I have answered the question2. She has opened the window3. They have called us4. You have carried a box5. It has rained a lot6. We have washed the car7. He has closed the window8. Jenny has locked the door9. The girls has visited the museum10.John and Sophie have helped in the garden 11. It has stopped raining

Write positive sentences in Present Perfect simple

The following people have just completed an action

1. Bob/ visit / his grandma = Bob has visited his grandma2. Jimmy / Play/ on the computer = Jimmy has played on the computer3. Sue and Walter/ wash/ their car = Sue and Walter have washed their

car4. Andrew/ repair / his bike =Andrew has repaired his bike 5. Phil / help/ Anne with maths = Phil has helped Anne with maths6. Brad and Louise/ watch / a film = Brad and Louise have watched a

film7. Tamara/ talk to / her best friend =Tamara has talked to her best friend8. Bridgette/ draw/ a picture = Bridgette has drawn a picture 9. Carol/ read / a computer magazine = Carol has read a computer

magazine10.Tom and Alice/ be / to a restaurant = Tom and Alice have been to a

restaurant

Write the past participles. Circle the irregular past participles

Climb Climbed

Ride Ridden

Drunk - visited - eaten – ridden - won - played – see - broken - swum climbed

See Seen

Play Played

Visit Visited

Swim Swum

Drink Drunk

Break Broken

Win Won

Eat Eaten